We’re not a bank, we’re a credit union! Unlike a bank, First Credit Union is not-for-profit. We’re owned by our members, not shareholders. We’re local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition. Simply put, we exist to serve our members:) We care about the community Giving back to the communities we serve is a core value. Together with our members we raise thousands of dollars each year for Children’s Miracle Network hospitals in Phoenix and Tucson.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 10AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday Closed |
25 S Arizona Pl, Chandler, AZ 85225
Member for over 40 years. Great place to save your money!
Very incompetent service today!
To the cashier thanks for putting up with me being a jerk, you were nothing but nice it made my day.
Getting anyone to answer the phone, whether it is the after hours team, or day shift, is next to impossible.
Your hold times are BEYOND RIDICULOUS.
They have always helped me and fixed issues with professionalism!
If I could give this branch negative stars I would. Terrible customer services ever time I’m here.
Remodeled inside. Looks good.
What kind of bank won’t cash their own check you have to call my customer why he’s sleeping to verify like you don’t have his signature on file he works nights ignorance
I have been with first credit union for 30 years and am very happy with them
This credit union is slow for transactions in the bank but overall are cost efficient for their members.
Make sure you plan on spending over an hour to do anything at this branch! Need to make a simple deposit no that’s going to be almost 2 hours… Absolutely horrible and ridiculous organization
Really nice to have a real banker. With friendly bankers
Love utilizing shared branch services. Helpful staff.
I love first credit union! They are personable, friendly, helpful, they don’t rush you, they take their time to make sure they are thurough and help you with everything you need, everyone creates a connection with the members, they know me …
I’ve been banking at First Credit Union over 30 years and have all ways been treated great and have never had a reason to leave.
As many have stated before me and will after they are impossible to get on the phone! I sat on hold just to be told by one gentleman he could not help me so he would transfer me to someone who could. So I sat on hold for another 45 minutes. …
Because im military, in my own Country i have served for 12+ years and coming home after 8 years overseas trying to establish myself, i was denied a loan because im not a Arizona resident. I have a high credit score and they would be paid …
Curious…hmmm. You have more bad reviews than good. Why do you not respond to those customers who have negative concerns, as often as you answer the ones with positive? The accountant in me almost wants to calculate the discrepancy …
Great service all the time !!! I’ve been banking here for over 20 years .
I came here to withdraw cash using shared branching and to look into opening an account since my credit union only has locations in the west valley and I now live in the east valley. I needed to withdraw a few thousand dollars since I was …
Pleasantly surprised with my overall experience! From the loan process to the final process in branch, each representative made the transaction as easy as possible. Special thanks to Michael for the loan needs and Lynne in the branch …
Literally the work bank to finance a auto loan threw I would rather pay 5% more interest then ever deal with this joke took 3 years of constant calling every month to get my payment stubs to mail in my payment proably paid 250 to 300 …
09/18 – Recently I attempted to do a refinance but I work the hours they’re open. The gentleman Marvin Phillips who was going to help me said he does everything he can to work after hours. Then when it came down to it, all he did was …
I refinanced a auto loan with this credit union a few years ago with a great rate. I recently received a personal loan for some home upgrades. Within hours Julie had that money available in my account for me to use. You’ve earned my business for life plus all the good stuff I’ll tell my friends and family. Thank you!
I worked with Cindy Gonzalez from First Credit Union for the refinance of my home. I’ve had my mortgage for the past 15 years at a 5.625% due to being hesitant and the amount of paperwork you have to submit. However, we decided to …
Refied my car loan and got a credit card through them. Its been THE WORST EXPERIENCE. If you get a loan or credit card through them….you better make your payments in cash to the branch directly. Their website is NOT user friendly, they …
I see where the 3.5 star rating comes from… Need a New Bank Card, walk in ask for a New Card & was asked if this card is giving me trouble? Yes, Little Old & Worn Out,.. If this card keeps giving you trouble, come back!!!!!!!! Wow, New Card Please, Will Pay If I Need To!! Live in Casa Grande, No First Credit Union !!!!
I was a lifetime customer of Bank of America, but when I saw how First credit union treats people, I knew it was time to make the switch. I worked directly with Sarah, who is awesome in every sense of the word. I refinanced my auto loan …
Had a crush for time situation and Bobby, Barbara Marsh, in customer solutions center, knew who and how to expedite items for our needs.
We have found this level of service throughout our time with First Credit Union. …
I had the pleasure of working with Jacqueline Anderson today at FCU. She was very professional, personable, friendly, caring and on top of that a great listener. She understood why I was calling, assisted with fixing my needs and was …