I appreciated getting in quickly to see a NP to remove a mole that was scraped and irritated. However, after they removed the mole, which was just underneath my buttock and inside the thigh, the nurse assistant put one tiny band aid over …
The doctor and staff are professional yet made me feel comfortable and at ease with something that is scary. I will recommend them to all of my friends and family.
Dr. Brooke Jeffy is an amazing Doctor Who exceeded my expectations concerning my skin complications she is very professional down to earth and speaks to you on all available options and treatments I live about six hours away and it’s well worth the drive to know that I’m getting the best possible treatment available
I’ve been to Spectrum Dermatology for years. All the staff, doctors and advanced practice providers are kind, knowledgeable, and professional. I highly recommend them.
Dr. Kim and her staff do a wonderful job. Her care is compassionate and she recognizes both medical and esthetic needs re potential scarring, etc.. I recommend this practice highly!
The NP-C didn’t care to listen to our thoughts or even ask about what we had been doing for the past year to clear up my daughters skin. When I offered that information along with our before pictures, she was dismissive and uninterested. We …
Spectrum dermatology is professional, considerate of your time, address his issues that are at hand. I would recommend going to them— a great set of doctors!
Just OK. Went for routine skin cancer screening. The DO skipped a lot of my body during the exam. I asked about an itchy area of skin on my arm and wound up being lectured about how to bathe with as little soap as possible as if I was entering some survival competition ..?
I have nothing but positive things to say about Spectrum Dermatology. Everyone at the Tatum office is super friendly. Dr. Jeffy is a fantastic doctor. She has helped me tremendously. Thank you Dr. Jeffy.
Finally found a dermatologist that is excellent. Staff is thorough, appointments on time, and I feel they have been the best in my screenings and treatments. Highly recommend the best!
GREAT !!!!! I had the best care of my life there everyone I came in contact with was wonderful Dr Kim was fantastic the best seamstress in the valley and provided the best care for me
You lost me as a patient because you couldn’t do it today. People that have anxiety cant think about it. The doctor was very sweet and had me talked into it. The assistant was cold.
The office involves in dishonest practice of charging its customers multiple visit fees for the same issue as well as for no issue at all, such as they did in my case. It started with the deceptive double price lists that the office runs …
Poor billing practices. Promised a reduction in the bill (not a full write-off, just a discount to help us out due to the COVID-19 situation), but at time of payment, they refused to honor that and charged us the full amount. …
I chose to book an appointment online with Dr. Kim. I was then told it is a misleading system by an office staff and not a “real” appointment with Dr. Kim. The rude and exhasperated office staff explained it would most likely be a physician …
I had a great visit today. The nurses and Doctor were very polite and answered all my questions. I appreciate the service I was provided and the staff very much. Thank you
Tried to make an appointment here, but I couldn’t even get through the process and decided to cancel completely. The woman on the phone was extremely rude and literally screamed at me because I asked for a time 4 or after. I’ll definitely be going elsewhere.
Everything about my appt Was great! Easy to schedule, Dr and staff were Wonderful and she took time to explain things. Highly, highly recommend this group!
Everyone from front office to assistants to doctors is so nice!! They have been helpful and love that they don’t automatically suggest high end over-the-counter skin care.
I’ve been a patient here for more than a year, and always leave my appointments feeling more informed, and confident in the care i receive. The whole practice is staffed with really kind and knowledgeable people
Great experience at Spectrum Dermatology. Dr. Thousand did a full body check. She is thorough, knowledgeable, efficient and pleasant. I recommend her without hesitation
PLEASE READ THIS! This office is horrible when it comes to support patients in need/availability, the staff shows lack of care and support. The office charges extra every singe time and and the patient spends enormous time to help them …
Been going to Spectrum for 8 years. They are the best. Their facility is clean and staff very polite and efficient. Dr. Jeffy is extremely thorough, knowledgeable and pleasant.
The appointment went off without a hitch. However, I had a billing issue after a yearly dermatological checkup. I walked out of the office without any word that I owed (preventative checkups are covered 100% under my medical insurance, or …
Dr Kim is personable and knowledgeable. Her nurse and office staff are friendly and efficient. The office is high safety for covid cleaning frlt very safe. Jighly recommend
Dr. Jeffy is first rate! I’ve been going to Spectrum Dermatology for over a year now and appreciate the professional and personal care this office provides. I definitely recommend Dr. Jeffy for dermatological issues.
It was a very bad experience!!!!!
I went in as a referral from my dermatologist to have Moh’s surgery and they told me I could not afford it!!! I was a cash customer and they kept telling me I …
We’ve used the medical facility twice since moving to Scottsdale and been extremely pleased with the experience. Excellent care and very knowledgeable staff. We highly recommend them.
My first visit with Dr. Jeffy was wonderful! She’s the best dermatologist I’ve ever been to — kind, caring, and pragmatic about what needs to be done and when to do it. I’ll be returning for my next visit in the very near future.
Physically, the office was inviting and clean. The staff was cordial. My PA Darren and his assistant made me feel very comfortable. I will go back when needed.
Always a good experience. I usually go to the Camelback office, but required an excision, so I was directed to the Desert Ridge office.
The Spectrum team is polite and professional informing you each step of the way …
New Patient Appointment for my daughter. We completed paperwork prior to appt. Scheduled apt 1 week in advance, we had to take my daughter out of school for the apt. It took longer than expected to get her out of class so we arrived 9min …
Great experience… paperwork sent ahead of time. I was seen right away. Needed a quick procedure…. Dr arrived promptly explained things etc. I was out in 25 minutes total
Love this provider! Efficient front desk personnel and a clean nice office. Dr Flynn is the BEST in Phoenix! Andre was her assistant was very personable and professional.
This medical facility is clean, efficient and professional. The Nurse Practitioner that treated me noticed a possible cancer on my face and addressed it immediately. I am grateful for her conscientious treatment.
Went in for a mole check up came out with two moles and 5 skin tags removed , no fuss ,no pain very nice and sensitive staff. I started coming here a couple of years ago because my old dermatologist would give me a 30 second annual check. …
A glitzy med spa chain from Los Angeles with a few dermatologists on call. If you have a complaint, no matter how legitimate, they will immediately dump you as a patient. Their staff and “customer service” personnel are among the most …
I went to two different doctors there because I have some kind of “bugs” in my hair and everywhere. I’ve had this for 3 months! Both doctors told me it was “all in my head” because they didn’t want to try to find out what it was. That’s their pat answer when they don’t know. I won’t ever go there again. I am still miserable.
Several visits to Spectrum Dermatology for my teenage daughter has proved to be a painless and productive experience. Problem solved and very efficiently. Clean, polite, friendly and so easy to work with. Very positive experience. Great job.
Prompt and courteous check in. Very little wait time. Medical staff was tops. Answered all
My questions clearly and helped me understand my options. Felt secure and comfortable in their medical knowledge and approach.
A superb doctor and wonderful person. She is sincerely concerned with her patient’s well being and will go the extra mile in dealing with difficult cases. i value her expertise and feel lucky to have found her. Staff have all been kind and efficient. Highly recommend.
As nervous as I was coming here several years ago for my first procedure I now look forward to it equally as much. Everyone is great and I appreciate the honesty.
Katherine and her team have always provided me the best care. I highly reccommend this practice. I am moving out of state and I am hoping I find the same level of care and compassion .
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I love going here but due to the merger from spectrum to pinnacle all of the dermatologists I’ve been seeing are quitting, which to me tells a lot about what the company is going to become. Very sad.
Had to wait 35 mins for the appointment. Experience was excellent and med team dealt with all issues with helpful suggested treatment. Have been using Spectrum for 9 years.
What a beautiful office with a friendly and knowledgeable staff. Melissa and Dr. Jacobs were an absolute pleasure, took care of my needs efficiently and effectively. Will definitely come back!
Dr. J was awesome and very knowledgeable. She didn’t try to force any type of treatment and laid my options outs for me which was the visit more easy going and friendly. Would recommend to anyone!
Biggest complaint is that physicians do not spend much time with you and there is no one to talk to if you have a question when you call the office. Everything is automated and left on a message machine. Physicians seem qualified but are overly busy.
Katherine is my Spectrum Dermatology specialist.
I love her cheerful, positive attitude. She is thorough,
professional, and gives excellent advice. I rely on …
Dr. Kim is a wonderful dermatologist! I have had skin cancer removed several times and she never leaves a scar. Her work is precise and with excellent results! I would recommend her (and do) to anyone seeking a great dermatologist!
The reason I gave a 4 instead of a 5 was I made my apt for the facility I have gone to for approximately 15 years, and I was told I needed to go to another place I have never been. Darren West was excellent, as always, professional and …
I went in for my annual skin check expecting Dr Jeffy to be proud of me for finding worry spots on my own! She said none of my spots were worrisome but she found 3 other places that needed biopsies. …
Very friendly staff and doctors! I always feel so welcome during my appointments and the doctor really listens to my concerns. Victoria and Dr. Jeffy have greatly improved my skin! …
We were able to get an appointment in a reasonable amount of time and I was very pleased with the course of action the NP took with my teenager’s acne.
Spectrum dermatologist Dr Kim is the best she listens Very careful at our concerns. Her staff very professional very welcoming and the office beyond clean I highly recommend Dr Kim and Staff. They all do beyond their duties thank you very much Spectrum dermatologist
Spectrum Dermatology at Desert Ridge was Very professional, Clean, Responsive to my concerns and needs and provided clear & specific care instructions. This was my first visit to this office. I will return.
Great place, the Dr’s are very efficient and knowledgeable. The front desk could be a lot more welcoming though. The facility is very clean and beautiful. I’d recommend this place to anyone.
I think my wife should have been able to come into the exam room with me after we requested that. She knows and remembers more than me about my skin cancer. We won’t be back.
My experience with Dr. Weidenbach and Crystal was better than the best. They made me feel comfortable and they were extremely professional! I’m grateful that is where I chose to go for my dermatology needs.
I had a great experience with Dr West and his assistant. Everyone is friendly, polite and professional. Dr West took the time to listen, ask questions and didn’t rush the appointment. I highly recommend.
I have been going to Spectrum Dermatology for years and they have always taken good care of me. Dr. West is a great doctor and made my procedure very comfortable and relaxing. Thank you and to your staff!!!
Typically my wife and I see Dr. Kim at the Scottsdale office and were surprised when we went there for our combined appointment times only to be told we were actually supposed to see Dr. Kim at the Desert Ridge location. The Scottsdale …
Came to this practice about a month ago when I thought the precovid practice was a bit too cursory. Dr Jacob’s went over every inch and found 5 areas to biopsy. One was surface melanoma and today dr tasani removed a chunk of my ear lobe. Thankfully it was found early by doctors in this great practice!
The physician and assistant were very knowledgeable, precise, and kind. Also, the office staff was extremely nice and willing to accommodate my billing preference. I would recommend this dermatology practice to anyone. Thank you for your outstanding service.
Our family has been associated with Spectrum Dermatology for several years. We have been extremely impressed with each member of the staff that we have seen—especially with Dr Jeffy!
Appointment felt very rushed and because this was just an annual check up the doctor was not open to hearing my concerns about a rash I recently got just a few days prior to my checkup. Disappointing.
Very pleased with the professional service I receive with every 6 month visit to check for skin cancer lesions. I’ve been in the situation when such lesions must be removed as well as when I learn that none exist. In both cases I have been very pleased with the service.
I have had some pretty major dermatological things done this year, such as the tip of my nose replaced because of skin cancer. Spectrum has taken good care of me through it.
Spectrum is great! Always on time for appointments, staff is really friendly and you can tell they all get along. I will refer Spectrum Dermatology every chance I have! Five stars ⭐️ 🌟🌟🌟⭐️ …
The staff and doctors were quick and professional. There was no needless waiting or having to schedule a follow up in order to do a biopsy. Really appreciate the efficiency and friendliness.
The office was well organized, with everyone greeting me with a smile and professionalism. Dr Jeffy and her assistant were very thorough, taking time to answer questions and offer options. I am a complicated dermatology patient, and feel grateful to have found this practice.
The only reason I’m giving them four stars is for the clunkiness of their patient portal which of course you have to use to fill out all of your Information prior to your visit. I filled out all the forms except the one that wouldn’t open …
I love my visits at Spectrum. They run a little behind but unfortunately I tend to be one of the patients who ask a million questions and (likely) contribute to those linger appointments. 😀 but they are fast and thorough and …
Appointment was right on time and they did what needed to be done. And exactly what I was hoping for. Did a great job and said good bye and see you next year. I am very pleased.
My appointment went very well…everyone was efficient and courteous.
Dr. Jeffy was thorough as always . I had a good experience and would recommend Dr. Jeffy and Spectrum Dermatology to others.
I called to make an appointment for the Desert Ridge location. I was interested in a Botox treatment and the woman on the phone that was assisting me with my appointment put me on hold for a minute. When she got back on, she told me that I …
I have complete confidence in Dr. Brooke Jeffy. 3 1/2 years ago she painlessly removed a cyst on the back of my neck. I cannot even see a scar where she removed the cyst. I went to her yesterday for a skin cancer screening and to have …
My doctor is a great dermatologist and has discovered very serious issues I had in a very timely manner. She has given me great surgical treatments and treats me in a very courteous manner. The facilities and personnel are outstanding.
I have had many challenges with the competency and pleasantness of the front office staff. However, my visit with the doctor was thorough and responsive. She is the only reason this is getting two stars. …
I have seen 4 Drs in the Scottsdale office. I’ve never been to any of their other offices.
ALL of the Dr I’ve met with, were beyond professional, detailed in …
I was very pleased with my appointment at Spectrum Dermatology. From beginning at the reception desk to seeing the doctor it was all very good. Very friendly, courteous and professional. Dr. Layton was thorough, communicated very well , plus being very nice. I highly recommend her. Her assistant was also very pleasant.
I did not have a good experience at your place. I came to see one of your providers to have something removed from my face and they didn’t even provide that service when I came. I did not get the skin tag removed from my face because …
I saw PA Brooke Jeffy, she was definitely “Top Notch “! She listened to my issues and genuinely seemed concerned about helping me to get my healthy skin back. I would recommend her to anyone looking to for a friendly smile, and to be treated with respect and with care and concern!!!
Friendly professional staff. Extremely courteous. Timely appointment. Dr Jeffy has a wonderful bedside manner, explained everything, very thorough and never rushed me. Highly recommended
I went in for a simple procedure. After the procedure the treated areas became infected. So I call my doctors office and the receptionist is completely rude and not understanding the seriousness of my issue. She tells me several …
Spectrum has been wonderful! Too much suntanning as a young adult finally caught up to me and skin cancer is real. Catherine is amazing and spots the cells freezes them and I’m out the door. Great, Clean and professional.
Dr. Flynn helped me today. The office was busy but following safety precautions. The front office was very nice and professional. Dr. Flynn’s assistant apologized for the wait, which was appreciated. Dr. Flynn helped me with my skin issues and provided some advice on other questions I had for her. I would go back to this office.
First time here, was great experience and I’ll be back. Staff was welcoming and very friendly and helpful, especially for a busy office where that can easily
Not be the case. Despite being busy, still social distanced and felt safe. Also was in and out in a very timely manner! 5 stars all the way!
Excellent care that exceeded my expectations.
Truly took the time to listen to my questions and concerns.I highly recommend Spectrum Dermatology and Dr. Jeffy.
Would give this place 5 stars other than the rude Asian lady at the front desk. Once you get past the bad impression she will give you by making you feel unimportant and rushed along, the experience is fantastic. I waited to write a review …
Good experience with Dr Jacob’s. Need to modernize front desk from paper forms. Arrived 13 minutes early and was seen 25 minutes after my appointment time.
Dr Jeffey was the sweetest, very thorough and personable. She listened to all my concerns and put me at ease. Absolutely recommend her and her team. Everyone was so nice.
Easy to make an appointment. They were on time with my appointment. Dr was very personable and not over the top on preventive procedures, meaning she didn’t want to cut every questionable dot.
My visit to Spectrum Dermatology’s N. Tatum location was very satisfying. The 2 young women at the front desk were very pleasant, helpful and professional. The check in was very easy and I was made to feel welcome, comfortable and “at …
Easy to book online, hardly a wait long enough to fill out the paperwork before I was called into my appointment. Always anxious in a doctors office, both the doctor and her assistant have a very calming manner and I was soon at ease.
Dr Jeffy and staff were efficient, friendly and helpful for my appointment. Dr Jeffy listened to my concerns and we talked about options. She is focused on the patient’s health and well-being.
My daughter developed a severe contact dermatitis while on vacation. Spectrum Derm has same day emergency appointments available with board certified dermatologists. I’m so glad she was seen by one of their experts, Dr. Jeffy. She took the time to explain and reassure my 10yo. Phoenix is lucky to have access to a practice like this.
What an ideal medical practice. Clean, friendly, and prompt. I was seen right away, spent plenty of time with the dermatologist to answer my questions, and was on my way out in 1/3rd the time I had expected. …
Dr Kirsten Flynn is very professional and caring. I got into my appointment right on time. I felt very safe from Covid in the office and waiting area. The doctor and staff are very of my time and privacy.
Very Professional. Wait time was minimal. Dr. Was very knowledgeable and quick with the treatment. Been going there for approximately five years and will continue to do so. Would recommend them to anyone. Feel anyone would be satisfied with their service
This was my first time going to spectrum dermatology and it was such a wonderful visit! The staff were very professional, very kind and very genuine, very caring & thorough , take time with you . Highly recommend !
My appointment was easy to arrange and I was actually taken back to the examining room early. The PA who saw me was excellent as was her assistant. This was a first visit after 10 years with a different clinic and the experience was a night …
The service is great! We couldn’t find the building and one of the receptionists helped us find them. We ended up arriving late and they were super nice about it. We filled out paper work and as soon as I was finished they called us in. This was a family event and all the staff didn’t mind my screaming toddler. Overall it was great.
I’ve been seeing Katherine for years and years. She is AMAZING and very good with detecting melanomas. If in any doubt she takes off. With skin cancer in my family and having light skin I always feel at ease after having my yearly check …
New patient visit. Check in process is a bit annoying as I completed all the forms online ahead of time and saw that it was all done and submitted but when I arrived I had to complete all forms on paper as they said they didn’t receive the …
Imagine going months with a painful, itchy and burning scalp infection in the middle of a pandemic and not being able to do much about it. Then being lucky enough to get an appointment once things started to open up and feeling so grateful …
I’ve only been at this office twice, but they are always very courteous, and I never have had to wait so far. They have gotten me in right away and I really like that because my time is so valuable.
Nice facility. Friendly staff. Very little wait time and didn’t hardly have to wait for the doctor to enter the exam room. Some doctor offices can feel like forever while u wait for the doctor.
Nice, clean, modern office w very friendly staff. Never a long wait to be called back. Dr. Jeffy is awesome! Very professional. Straight to the point. And she involves her patient in discussing and planning treatment… this is extra points …
Front office was friendly and efficient. I was taken back to see the doctor right on schedule. Dr. Jeffy was friendly, took plenty of time to explain the exam and answer my questions. Definitely recommend!
Very nice experience from start to finish. Scheduling was prompt, online patient forms available. Office setup/distancing was good, staff were professional and pleasant. Wait was short, Dr. Flynn was extremely thorough and great to listen and answer all of my questions. Super job everyone!!
Though they were quite busy, once I got called back things went very swiftly, even with an unexpected biopsy. The physician staff was super friendly and patient with questions. Only rating 4 stars due to being booked out far, long hold times when calling, and waiting almost 45 minutes before getting called back.
Dr. Jacobs is great which is why I chose Spectrum! Getting an appointment was frustrating. Almost gave up! Now that I am a patient, will hopefully be easier going forward.
I arrived at 10:20 and out of the appointment examination room in about 15 minutes. Everything went very smoothly. Everyone acted in a professional manner.
The front office staff was efficient and helpful. The wait time was not too long; they run a tight organized ship. Dr. Jeffy is very straightforward and professional. She answered all of my questions thoroughly. The assisting staff were quick in sending my prescription to the pharmacy.
I love my doctor Brooke Jeffy. She monitors me carefully, and listens to me about my concerns. She’s a great listener actually. She’ve very kind, with a great bedside manner. She takes action, and coordinates with me as the patient, …
Everybody at the practice is so friendly, and check-in was easy and efficient. Dr. Tasmania and Giovanni totally put my mind at ease before my procedure.
Dr.Jeffy was great. Friendly…efficient….I had filled out forms prior to appointment. At first, the receptionist could not find them. I was upset at filling them out again. Luckily, she found them. Efficiency is important to me.
The office staff is fast, efficient, courteous. But specifically I have been seeing Darren West For 4-5 years. He’s great: Friendly, attentive, thorough, quite personable. Having moved, I continue, however, to drive a long distance to continue having him do my dermatological exams. A very positive recommendation from me.
Dr Jacob MD was a waste of time and money. She would not answer direct questions and was overall too evasive to be of any use as a dermatologist or any type of doctor. She did not address my concerns or questions and when I was frustrated …
I take my daughter to see Dr. Rubenzik. She is always so friendly and personable. She has helped my daughter treat various skin problems for the past several years. I would definitely recommend her to anyone who needs a dermatologist who is knowledgeable and easy to talk to. She never seems rushed and always takes her time with you.
I did my paperwork ahead of time on line, and when I walked in everything was ready to go. My appointment was on time, and I was in and out in a very timely manner. The nurse who checked me in and the doctor were professional and very friendly.
The dermatologist I saw was nice, but given my experience, I wouldn’t choose Spectrum Dermatology again. First, after sending me texts with the appointment time they sent me a text requesting confirmation of the appointment, which I did, …
I took my son to see Dr. Jacobs. She was dismissive and had a very uncaring demeanor. I struggled to get any worthwhile advice from her. After explaining how debilitating his itchy skin gets, she told us “there’s nothing I can do about …
Went in for a skin cancer screening. Very easy to book appointments, fill out insurance forms online, and get in and out efficiently. All very important for busy working professionals like myself.
Don’t be late. I showed up to my appointment 8 minutes late due to an unforeseen circumstance, signed in and sat down. After sitting and waiting for 30 minutes, I got called to the front desk only to be told they were too busy and did not …
No waiting, right on time. This was my first time at Spectrum Dermatology and I saw Dr. Jeffy. She was very personable and took a good amount of time with me to answer my questions and explain procedure.
The doctor and nurse team is very knowledgeable and friendly. They put my mind to rest that my problem was not a reason for alarm. I was impressed by their professional approach, explanation of the medical procedure, and the care I need to take at home during the intervening period before the result comes back.
Best experience in a doctor’s office ever. Waited 3 min to get to room. The two woman were in my room in a minute! Had a small procedure to remove a wart from the back of my leg. The numbing was virtually pain free..and I am a baby when it …
Dr. Brooke Jeffy is an excellent dermatologist. Very professional, personable and knowledgeable. She makes patients feel very comfortable to ask questions. She explains things very well and is very detail oriented. Our whole family likes her a lot.
Love Dr. Jeffy. I could go to an office much closer but I make the 45 minute drive to see her. She once found a spot on me that was cancerous, tiny on the surface but much bigger underneath. Even the doctor who did the surgery was impressed she found something so small and light colored.
I love the fact that you can arrive on time. And the doctor was on time. Dr. Julie Jacobs did a thorough appointment. We highly recommend this location
I get a cancer check every 6 months. Dr. Jeffy answers all my health questions and will suggest alternative treatments as needed. I am usually in and out within the hour of my appointment time.
Very Professional exam.. Dermatologist had great People Skills As did her assistant. I would highly
Recommend this practice to all my friends and acquaintances.
Great experience! First time getting a checkup for my skin and it went well. I arrived about 25 minutes early and they were able to get me in sooner which was really nice and the whole appointment only took about 20 minutes. See them again in a year!
The treatment was wonderful from the moment I walked in. The front office staff were friendly and professional. Dr. Randi Rubenzik explained things to me so I understood and the care was exceptional.
I could not be more impressed. I was cautioned by my primary care that most dermatologists were booked for months but I called due to a few suspicious moles and they fit me in the next day. They took great precautions to keep everyone safe. …
I went in for a yearly check up and to have some keratosis removed. The PA was very nice. When I asked about freezing off my keratosis spots she told me they did not have the time to do it. I really could not believe she said that. I drove …
Felt rushed! Service didn’t meet my expectation, front desk staff abrasive. I was in and out in 10 minutes with no clear explanation, a prescription was shoved on me and the doctor informed me that she didn’t get a chance to finish her …
Today I had my first appointment at spectrum dermatology with Dr. Jacobs. I felt like I was rushed when I was in the room with the doctor and the doctor didn’t really ask me thorough questions. She didn’t make me feel comfortable or even that she was knowledgeable with what i’m dealing with. Unfortunately I will not be going back.
Dr. Katherine and her staff are absolutely wonderful! Warm and friendly, able to answer any questions or concerns you may have. She was using medical jargon with her assistant and I was asking all kinds of questions and she had no problem …
My entire experience at Spectrum today was flawless and completely satisfactory. Everybody, from reception to Dr. Jeffy were skilled, efficient, knowledgeable and kind. I was in and out on 1/2 hr. Dr. Jeffy gave me a list of OTC remedies …
My primary doctor suggested that I go to a dermatologist/vain specialist because I had trombosis on the veins in my legs. My legs were swollen, had red dots all over my legs , and experience pain when standing for prolonged periods of time. …
Run from this place. My Doctor referred me to them for a rash. Made an appointment and met with Doctor. She was great! Culture was done. Now comes the fun part. 3 weeks trying to get results that arrived 5 days after the Culture. …
The receptionist and medical assistant were friendly and professional, however I was promised information about further procedures that are handled by the esthetician and other physicians, however when I checked out I was told there was …
Besides feeling rushed, Dr Jacobs was efficient with removing a mole on my neck. Her assistant was very sweet and caring. Front desk staff pleasant however one of them kept coughing with her mask off to her chin the whole time …
Beautiful office, pleasant and knowledgeable staff, and punctuality all made my visit to this facility a happy one. My issue was handled quickly and without fuss. I highly recommend this provider.
First time appointment. Very friendly office staff. I saw Dr Jeffy and I really liked her! Very thorough body scan and was very helpful with suggestions for my rosacea.
This was my first visit. I filled my paperwork online so I was prepared for my appointment. Staff thanked me and were very efficient. I was called back quickly and saw the dermatologist in a more than reasonable amount of time. Overall great experience.
The staff is always friendly. The office is beautiful and very clean ( extra important during these times).
Dr. Kim is absolutely lovely. She’s a pleasure and a great doctor. I highly recommend them when choosing a dermatologist. Thank you for the great experience!
Everyone was very courteous and pleasant to talk to and prompt on my diagnosis and gave me relief as what to expect on my next visit surgery. I’m happy to get to know them and appreciate their knowledge of my head issues. Thanks
Staff was pleasant and efficient. I arrived a little early to complete my paperwork. My appointment was on time and no issues. Doc and tech were super friendly. …
I was very happy with the service at Spectrum Dermatology. Dr. Jeffy was very thorough in her examination and had an excellent manner. On another visit she took care of my son and removed a mole. Due to her warm and friendly manner, he …
A recent move had me looking for a dermatologist and Dr. Jacob of Spectrum has exceeded expectations. The office staff are respectable & efficient despite a higher patient number the day I was there. Knowledgeable & thorough, my yearly checkup and a minor issue were handled with excellence by Dr. Jacob…2 thumbs up !!
The people there are wonderful, from the secretary to the nurses the technician’s and the surgeons. I was able to talk to them and joke with them and was an excellent experience I felt really comfortable having my procedure done there. They’re awesome.
my appointment was perfect, on time actually took me a few minutes early. The staff was very friendly and professional. Dr. Jacobs was thorough and nice. it was a perfect visit !!
My appt with Kathy was great. She has an incredible bedside manner and was very thorough with explanation of everything. I will say the reception was less than desirable. I felt like I was bothering them by showing up and then what sounded …
I saw Dr. Flynn, a dermatologist, for my chronic skin condition. She was very professional and easy to speak to. She was not only able to give me a more accurate diagnosis of my condition but also an effective treatment that has helped to …
I was able to make an appointment and get in that day. I worked with a nurse practitioner who was great. She was funny and made the visit pleasant. The whole experience went very well overall. …
Dr. Jacobs and the staff at Spectrum are very professional but caring with respect to your skin concerns. I also have never waited more than 10 minutes from my appointment time. I highly recommend this office for your dermatology needs.
Dr. Jacobs, Mo in the front office staff are fantastic. After fleeing a very popular, unscrupulous dermatology practice where I only seen by a physicians assistant and overbilled I was relieved to be in an office with superior …
Easy to schedule, efficient front office, knowledgeable doctor. We were in and out quickly with a plan to address the issue. Nurse Melissa was exceptionally helpful and understanding.
Firstly, I arrived early, was ignored by the front desk workers who were having a personal conversation amongst themselves and I was overcharged on my copay by 30 dollars. Then, I was taken back and told by the dermatologist’s assistant …
This was my first visit at Spectrum and was impressed. The office area was neat and clean. Pay attention to the floor when they take you back. Very cool. I arrived early but did all the paperwork from home online. …
New patient here, met with Katherine Weidenbach and she was great! Very thorough, listened to my concerns, and made me smile a lot with her down to earth personality! Staff was great as well, on top of things and friendly!
Nurse Moe was and is amazing!! Dr. Brooke Jeffy is awesome too. Front desk well not personable at all, no one said a word when I walked in. No acknowledgement I was there, Didn’t say hi, but had their heads buried in the computer. Front …
Saw Dr Jacobs. As a new patient I showed up 30 minutes as was directed. Waited 5 minutes past my appointment time before I was called back. Doctor spent about 90 seconds with me. It took me longer to get undressed and then get my clothes …
Such a great experience here, I never wait long in and out in 30 min. And they really helped control my acne while being pregnant. I was so embarrassed walking outside of my home from how flared up it would be and it’s been 3 months and no flare ups. Office is clean and beautiful, highly recommend this office!
I have been seeing Dr Julie Jacobs for several years. She is very knowledgeable and I value her judgement in the care of my skin. The staff at Spectrum Dermatology is friendly and efficient and Mo is a joy.
I love coming here to see Kathrine! She is so nice and makes me feel comfortable and explains everything so I understand. The only reason I gave 4 stars is because the front desk staff wasn’t very friendly; I didn’t even hear either of the …
I called in May to schedule my first appointment. I had wanted an appointment in May, but I very clearly remember the scheduler saying they were booked up until July. …
I waited over 50 minutes to see the doctor who rushed in & out, clearly overwhelmed, & could not deal with my issue. I was then referred to another office. I was restricted as to what I could discuss by a very bossy assistant, despite the …
I was very impressed with how quick I was able to get an appointment. I had a spot on my leg that concerned me. The receptionist made me an appointment the next day! I filled out all the new patient paperwork on line so chick in was very quick. I saw NP Katherine. She was super nice, thorough and quick.
Everyone was so nice to me! I was frustrated with myself since I was very late. My schedule with my current job is very unpredictable, so I was really wanting to get my appt done today. I was grateful I still was able to be seen. The doctor …
My routine visit was unbelievable fast. I signed in, waited for 3 minutes, saw the doctor for 6 minutes, and was out of there. They also didn’t discriminate which was cool. I’ll definitely be going back.
Amazing and welcoming experience. Admin staff were helpful and friendly. Dr. was through with yearly skin check, very informative, and easy going. Have been with the practice for ten years. Always a great experience
I am a employee at desert ridge and I had Dr.Thosani do scar revision on a very old scar needless to say even tho I’m a employee I was very nervous but her and her medical assistant Cynthia made me feel very at ease and went very smoothly!
I went in because my primary care gave me a referral for what looked like psoriasis. The front desk was friendly, the nurse was friendly. Then Dr. Jacobs comes in, so I start to voice my concerns and show her pictures but she said that’s …
I will never return to this practice again. The staff was nice and the nurse listened more then Dr. Jacobs. Dr Jacobs was rushed and kept saying I was there for a skin check. I did not schedule a skin check. I went in for issues with my …
My husband and I have gone here for about 3 years now. We have given them many chances to make this a place we want to come back to but today was the last straw. First visit we waited about 45 in the lobby to be seen. The second time our …
This was the first time I was at Spectrum Dermatology. Check-in was easy and the staff was professional, quick and friendly. I saw my doctor and assistant and again both were professional, knowledgeable, and made me feel at ease which is …
First of all, the website isn’t working to leave a message or review and there’s no email address to contact them. I never received a confirmation call/text to remind me of my appointment. When I got there, I had a ton of paper work to fill …
Spectrum Dermatology was bought out by Pinnacle Dermatology. I now need to see a newly hired dermatologist named Dr. Jacobs and she was lacking answers, she was combative when I asked very specific questions about the prescriptions she was …
Very prompt, efficient and engaging staff. Dr Jeffy was Very knowledgeable and attentive to my concerns. I feel very confident in the care I received and will definitely be back.
If there is a ZERO I’ll give this place below zero star their schedule department is horrible , spoke with PHYLLIS explaining need an appointment and it’s urgent she called me hey young lady and when I asked to speak with supervisor hanged …
This was my first appointment ever with Spectrum and I must say I was very pleased and impressed with both the office and the staff there. They were fast, courteous, fun, thorough and professional! I will recommend them to family and friends!
Dr Julie Jacobs and her assistant made a great team. Dr Julie is knowledgeable and trustworthy and helped resolve my issues. Both were very informative. I enjoyed my visit and will continue to use their services.
Nice and clean. Everyone that we dealt with was very polite and the one head nurse was pretty bubbly. Loved the positivity! Appointment was fast but thorough. Only drawback is how far out the appointments are but what can you do 🤷🏼♀️ …
Dr Jacobs was the WORST Dr I’ve ever come across. She was RUDE and had one foot out the door as soon as she stepped into the room. She rushed the appointment and she had zero compassion for what I was going through. I had to tell HER what …
My 21 year old sister passed away 3 months ago from an 11 month fight with stage 4 malignant melanoma. My father has had 2 stage 0 melanoma moles removed in his lifetime. …
I went in specifically to have a red spot on my nose checked. Of course I had secret fearful thoughts that it could be skin cancer. I don’t think the doctor spent more than 2 minutes with me. I was happy she didn’t feel it was skin cancer, …
This was my first visit with Dr Jeffy. The office was very nice, the staff friendly. I had to fill out a stack of papers, but once completed and turned in, I was called back quickly. Dr Jeffy was friendly and thorough and answered my questions. This is a great location for me. I will be happy to come back.
The front desk, medical caregivers (Dr. Jacobs and her assistant that also helped during my appointment), and appointment-scheduling staff I talked to were very friendly and welcoming. Dr. Jacobs looked at my questionable mid-back region …
Had my 1st appointment today. Check in was quick & super easy since I did the new patient paperwork online the day before thanks to the link they emailed me. Got in pretty quick, under 10 min wait time. Dr Jeffy was great!! She really …
Dr Jeffy is fantastic. However now that Spectrum dermatology has merged with Pinnacle I feel the level of customer service has drastically declined. Every time I call into the office I’m on hold for over 45 minutes. I have left two …
First time visiting Spectrum Dermatology. Called the week prior and was able to get in very quickly for a non urgent consultation. The directions provided on the call were easy to find and the office was clean. The front desk was very …
I don’t know why I even tried this dermatologist a second time. I went to this clinic in 2018 and I was disappointed as the doctor didn’t listen to me. Even when the nurse interrupted him and said, “she’s tried that before” he brushed her …
I have been seeing Dr. Brook Grant Jeffy, Dermatologist for a few years to date. She is very professional, so very competent, knowledgeable and pleasant and very efficient. She takes time to thoroughly respond to questions. Everyone from …
Dr. Jacobs and her assistant were nice & polite enough. But, I went in for a skin exam specifically to female doctor for this very intimate appointment.
I didn’t expect a young male assistant to be in the room. …
I’m an existing patient of Pinnacle Dermatology and even though I have an appointment scheduled for May they made room for me the same day I called re: a recurring lesion on my lip. I was touched by their sense of urgency and …
Pinnacle dermatology billing dept is constantly over billing and wasting hours of my time! Choose another dermatologist! They took over spectrum derm and combined patient account numbers and have screwed up everything for MONTHS now. I …
I have been going to this office now for many years when they were first Spectrum Dermatology. Recently, I had a very positive experience @ Pinnacle Dermatology, Desert Ridge, with Dr Jacobs. She was great to work with, very personable & …
Had small cancer removed from my wrist. I was in very quick. Talk to Dr ask I was being prepared for minor surgery. It too less than 2 minutes. Waited for results and given good news. He able to removed all of of cancer cell. Put in …
Always friendly and professional staff! Quickly addressing skin concerns and taking care of it! Excellent care and sparkling clean facility!
Dr. Jeffy is awesome. Easy to talk to. I trust her judgement. So glad she is at Spectrum Dermatology 😊 …
I appreciated getting in quickly to see a NP to remove a mole that was scraped and irritated. However, after they removed the mole, which was just underneath my buttock and inside the thigh, the nurse assistant put one tiny band aid over …
Crystal and Dr Jacobs were great! Wait time was under 10 minutes!!! Very friendly staff and social distance practiced.
Very impressive Dermatology office. Dr Jeffy was very detailed and gave great explanations of my different skin conditions
These people are the best 👌
I have choices with my insurance and I stay
With Spectrum. Been a patient there for 4
Years. …
Friendly, caring and very professional staff. Dr. Jacobs and her assistant made sure my issues were checked and my questions were answered clearly.
The doctor and staff are professional yet made me feel comfortable and at ease with something that is scary. I will recommend them to all of my friends and family.
Dr. Brooke Jeffy is an amazing Doctor Who exceeded my expectations concerning my skin complications she is very professional down to earth and speaks to you on all available options and treatments I live about six hours away and it’s well worth the drive to know that I’m getting the best possible treatment available
I’ve been to Spectrum Dermatology for years. All the staff, doctors and advanced practice providers are kind, knowledgeable, and professional. I highly recommend them.
The office was clean and beautiful and the staff was very friendly. Dr. West was wonderful, he was thorough, but also quick and to the point.
Dr. Kim and her staff do a wonderful job. Her care is compassionate and she recognizes both medical and esthetic needs re potential scarring, etc.. I recommend this practice highly!
The NP-C didn’t care to listen to our thoughts or even ask about what we had been doing for the past year to clear up my daughters skin. When I offered that information along with our before pictures, she was dismissive and uninterested. We …
I had my consultation with Bernadette today (aesthetician) and she’s very personable, friendly and knowledgeable!
Spectrum dermatology is professional, considerate of your time, address his issues that are at hand. I would recommend going to them— a great set of doctors!
Just OK. Went for routine skin cancer screening. The DO skipped a lot of my body during the exam. I asked about an itchy area of skin on my arm and wound up being lectured about how to bathe with as little soap as possible as if I was entering some survival competition ..?
Staff was nice and pleasant Dr Jacob’s is also nice
I have nothing but positive things to say about Spectrum Dermatology. Everyone at the Tatum office is super friendly. Dr. Jeffy is a fantastic doctor. She has helped me tremendously. Thank you Dr. Jeffy.
Finally found a dermatologist that is excellent. Staff is thorough, appointments on time, and I feel they have been the best in my screenings and treatments. Highly recommend the best!
GREAT !!!!! I had the best care of my life there everyone I came in contact with was wonderful Dr Kim was fantastic the best seamstress in the valley and provided the best care for me
You lost me as a patient because you couldn’t do it today. People that have anxiety cant think about it. The doctor was very sweet and had me talked into it. The assistant was cold.
The office involves in dishonest practice of charging its customers multiple visit fees for the same issue as well as for no issue at all, such as they did in my case. It started with the deceptive double price lists that the office runs …
Very efficient, friendly and safe using Covid protocols. Will continue to use Spectrum for all my dermatologic needs. Optimal experience.
Poor billing practices. Promised a reduction in the bill (not a full write-off, just a discount to help us out due to the COVID-19 situation), but at time of payment, they refused to honor that and charged us the full amount. …
I chose to book an appointment online with Dr. Kim. I was then told it is a misleading system by an office staff and not a “real” appointment with Dr. Kim. The rude and exhasperated office staff explained it would most likely be a physician …
I had a great visit today. The nurses and Doctor were very polite and answered all my questions. I appreciate the service I was provided and the staff very much. Thank you
Dr. Jeffy took time to answer all my questions. Her assistant was very caring as well.
Efficient experience. I filled out the forms online before, the doctor saw me right on time, couldn’t have been easier.
Tried to make an appointment here, but I couldn’t even get through the process and decided to cancel completely. The woman on the phone was extremely rude and literally screamed at me because I asked for a time 4 or after. I’ll definitely be going elsewhere.
Dr. Nancy Kim and her staff are very professional. I am happy that I was referred to her.
Love Dr. Jeffy.
The new management needs training. They also need to take care of patients that have emergencies.
Everything about my appt Was great! Easy to schedule, Dr and staff were Wonderful and she took time to explain things. Highly, highly recommend this group!
Everyone from front office to assistants to doctors is so nice!! They have been helpful and love that they don’t automatically suggest high end over-the-counter skin care.
Dr Kim is incredibly competent and runs a great dermatology practice. Having a surgeon and plastic surgeon on staff really helps.
Great staff. Dr. Jacobs was thorough and easy to talk to. Very comfortable process.
Professional and thorough. Had a great first experience with Dr. Jacobs and her assistant Mo. Office staff is warm and welcoming.
I’ve been a patient here for more than a year, and always leave my appointments feeling more informed, and confident in the care i receive. The whole practice is staffed with really kind and knowledgeable people
First time! Greeted right away. Pleasant office. Very kind nurse. Awesome first experience with Dr. Jeffy! Would recommend!
Great experience at Spectrum Dermatology. Dr. Thousand did a full body check. She is thorough, knowledgeable, efficient and pleasant. I recommend her without hesitation
PLEASE READ THIS! This office is horrible when it comes to support patients in need/availability, the staff shows lack of care and support. The office charges extra every singe time and and the patient spends enormous time to help them …
Been going to Spectrum for 8 years. They are the best. Their facility is clean and staff very polite and efficient. Dr. Jeffy is extremely thorough, knowledgeable and pleasant.
The appointment went off without a hitch. However, I had a billing issue after a yearly dermatological checkup. I walked out of the office without any word that I owed (preventative checkups are covered 100% under my medical insurance, or …
Dr Kim is personable and knowledgeable. Her nurse and office staff are friendly and efficient. The office is high safety for covid cleaning frlt very safe. Jighly recommend
Dr. Jeffy is first rate! I’ve been going to Spectrum Dermatology for over a year now and appreciate the professional and personal care this office provides. I definitely recommend Dr. Jeffy for dermatological issues.
It was a very bad experience!!!!!
I went in as a referral from my dermatologist to have Moh’s surgery and they told me I could not afford it!!! I was a cash customer and they kept telling me I …
We’ve used the medical facility twice since moving to Scottsdale and been extremely pleased with the experience. Excellent care and very knowledgeable staff. We highly recommend them.
My first visit with Dr. Jeffy was wonderful! She’s the best dermatologist I’ve ever been to — kind, caring, and pragmatic about what needs to be done and when to do it. I’ll be returning for my next visit in the very near future.
First visit for general skin check
Great care starting at the front desk and throughout
Dr and Assistant both were pleasant and very capable …
Physically, the office was inviting and clean. The staff was cordial. My PA Darren and his assistant made me feel very comfortable. I will go back when needed.
Dr Kim is amazing, very efficient and thorough exam. Highly recommend Spectrum for your skin needs.
Nothing but positive things to say. Very kind and efficient. Beautiful offices and I was seen 10 minutes before my appointment!
Always a good experience. I usually go to the Camelback office, but required an excision, so I was directed to the Desert Ridge office.
The Spectrum team is polite and professional informing you each step of the way …
New Patient Appointment for my daughter. We completed paperwork prior to appt. Scheduled apt 1 week in advance, we had to take my daughter out of school for the apt. It took longer than expected to get her out of class so we arrived 9min …
Great experience… paperwork sent ahead of time. I was seen right away. Needed a quick procedure…. Dr arrived promptly explained things etc. I was out in 25 minutes total
Love this provider! Efficient front desk personnel and a clean nice office. Dr Flynn is the BEST in Phoenix! Andre was her assistant was very personable and professional.
This medical facility is clean, efficient and professional. The Nurse Practitioner that treated me noticed a possible cancer on my face and addressed it immediately. I am grateful for her conscientious treatment.
Went in for a mole check up came out with two moles and 5 skin tags removed , no fuss ,no pain very nice and sensitive staff. I started coming here a couple of years ago because my old dermatologist would give me a 30 second annual check. …
A glitzy med spa chain from Los Angeles with a few dermatologists on call. If you have a complaint, no matter how legitimate, they will immediately dump you as a patient. Their staff and “customer service” personnel are among the most …
Fantastic communication, really feel like the doctors take time to listen and present all options. Great bedside manner, love this practice!
I went to two different doctors there because I have some kind of “bugs” in my hair and everywhere. I’ve had this for 3 months! Both doctors told me it was “all in my head” because they didn’t want to try to find out what it was. That’s their pat answer when they don’t know. I won’t ever go there again. I am still miserable.
Dr Kim is excellent. She is very attentive to all of my issues. Her medical assistant, Rebecca, is also excellent. She is knowledgeable and friendly.
This was very difficult to post stars.
The back office gets 5 stars for their professionalism, being courteous, and efficiency. …
Several visits to Spectrum Dermatology for my teenage daughter has proved to be a painless and productive experience. Problem solved and very efficiently. Clean, polite, friendly and so easy to work with. Very positive experience. Great job.
Prompt and courteous check in. Very little wait time. Medical staff was tops. Answered all
My questions clearly and helped me understand my options. Felt secure and comfortable in their medical knowledge and approach.
Courteous and friendly staff and no excessive wait time.
The only suggestion would be to pipe in calming music into the rooms versus the current offerings. Maybe classical or soft jazz?
A superb doctor and wonderful person. She is sincerely concerned with her patient’s well being and will go the extra mile in dealing with difficult cases. i value her expertise and feel lucky to have found her. Staff have all been kind and efficient. Highly recommend.
As nervous as I was coming here several years ago for my first procedure I now look forward to it equally as much. Everyone is great and I appreciate the honesty.
Katherine and her team have always provided me the best care. I highly reccommend this practice. I am moving out of state and I am hoping I find the same level of care and compassion .
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I love going here but due to the merger from spectrum to pinnacle all of the dermatologists I’ve been seeing are quitting, which to me tells a lot about what the company is going to become. Very sad.
Practice location / facilities were clean and neat, staff was helpful and efficient. Dr. Jacobs was attentive, have no issues with this practice.
Had to wait 35 mins for the appointment. Experience was excellent and med team dealt with all issues with helpful suggested treatment. Have been using Spectrum for 9 years.
Katherine always goes above and beyond to take care of my needs. The office is professional and always clean. They all make you feel welcome
Dr Jeffy was excellent! Pleasant, engaging, thorough, and informative. I’ll for sure be back!
What a beautiful office with a friendly and knowledgeable staff. Melissa and Dr. Jacobs were an absolute pleasure, took care of my needs efficiently and effectively. Will definitely come back!
Dr. J was awesome and very knowledgeable. She didn’t try to force any type of treatment and laid my options outs for me which was the visit more easy going and friendly. Would recommend to anyone!
Biggest complaint is that physicians do not spend much time with you and there is no one to talk to if you have a question when you call the office. Everything is automated and left on a message machine. Physicians seem qualified but are overly busy.
Katherine is my Spectrum Dermatology specialist.
I love her cheerful, positive attitude. She is thorough,
professional, and gives excellent advice. I rely on …
Dr. Kim is a wonderful dermatologist! I have had skin cancer removed several times and she never leaves a scar. Her work is precise and with excellent results! I would recommend her (and do) to anyone seeking a great dermatologist!
The reason I gave a 4 instead of a 5 was I made my apt for the facility I have gone to for approximately 15 years, and I was told I needed to go to another place I have never been. Darren West was excellent, as always, professional and …
I went in for my annual skin check expecting Dr Jeffy to be proud of me for finding worry spots on my own! She said none of my spots were worrisome but she found 3 other places that needed biopsies. …
Very friendly staff and doctors! I always feel so welcome during my appointments and the doctor really listens to my concerns. Victoria and Dr. Jeffy have greatly improved my skin! …
We were able to get an appointment in a reasonable amount of time and I was very pleased with the course of action the NP took with my teenager’s acne.
Spectrum dermatologist Dr Kim is the best she listens Very careful at our concerns. Her staff very professional very welcoming and the office beyond clean I highly recommend Dr Kim and Staff. They all do beyond their duties thank you very much Spectrum dermatologist
Spectrum Dermatology at Desert Ridge was Very professional, Clean, Responsive to my concerns and needs and provided clear & specific care instructions. This was my first visit to this office. I will return.
Great place, the Dr’s are very efficient and knowledgeable. The front desk could be a lot more welcoming though. The facility is very clean and beautiful. I’d recommend this place to anyone.
I think my wife should have been able to come into the exam room with me after we requested that. She knows and remembers more than me about my skin cancer. We won’t be back.
My experience with Dr. Weidenbach and Crystal was better than the best. They made me feel comfortable and they were extremely professional! I’m grateful that is where I chose to go for my dermatology needs.
I had a great experience with Dr West and his assistant. Everyone is friendly, polite and professional. Dr West took the time to listen, ask questions and didn’t rush the appointment. I highly recommend.
I have been going to Spectrum Dermatology for years and they have always taken good care of me. Dr. West is a great doctor and made my procedure very comfortable and relaxing. Thank you and to your staff!!!
Typically my wife and I see Dr. Kim at the Scottsdale office and were surprised when we went there for our combined appointment times only to be told we were actually supposed to see Dr. Kim at the Desert Ridge location. The Scottsdale …
My Derm appt was like 4 minutes but I have spent a crazy amount of time on the phone with Kristin in the billing department and she is LOVELY. ❤️🌵 …
Came to this practice about a month ago when I thought the precovid practice was a bit too cursory. Dr Jacob’s went over every inch and found 5 areas to biopsy. One was surface melanoma and today dr tasani removed a chunk of my ear lobe. Thankfully it was found early by doctors in this great practice!
The physician and assistant were very knowledgeable, precise, and kind. Also, the office staff was extremely nice and willing to accommodate my billing preference. I would recommend this dermatology practice to anyone. Thank you for your outstanding service.
Our family has been associated with Spectrum Dermatology for several years. We have been extremely impressed with each member of the staff that we have seen—especially with Dr Jeffy!
Appointment felt very rushed and because this was just an annual check up the doctor was not open to hearing my concerns about a rash I recently got just a few days prior to my checkup. Disappointing.
Very pleased with the professional service I receive with every 6 month visit to check for skin cancer lesions. I’ve been in the situation when such lesions must be removed as well as when I learn that none exist. In both cases I have been very pleased with the service.
I have had some pretty major dermatological things done this year, such as the tip of my nose replaced because of skin cancer. Spectrum has taken good care of me through it.
Spectrum is great! Always on time for appointments, staff is really friendly and you can tell they all get along. I will refer Spectrum Dermatology every chance I have! Five stars ⭐️ 🌟🌟🌟⭐️ …
The staff and doctors were quick and professional. There was no needless waiting or having to schedule a follow up in order to do a biopsy. Really appreciate the efficiency and friendliness.
The office was well organized, with everyone greeting me with a smile and professionalism. Dr Jeffy and her assistant were very thorough, taking time to answer questions and offer options. I am a complicated dermatology patient, and feel grateful to have found this practice.
Dr. Jeffy is always professional and thorough. I always feel confident that my skin has been examined and I have a complete report.
The only reason I’m giving them four stars is for the clunkiness of their patient portal which of course you have to use to fill out all of your Information prior to your visit. I filled out all the forms except the one that wouldn’t open …
I love my visits at Spectrum. They run a little behind but unfortunately I tend to be one of the patients who ask a million questions and (likely) contribute to those linger appointments. 😀 but they are fast and thorough and …
Appointment was right on time and they did what needed to be done. And exactly what I was hoping for. Did a great job and said good bye and see you next year. I am very pleased.
My appointment went very well…everyone was efficient and courteous.
Dr. Jeffy was thorough as always . I had a good experience and would recommend Dr. Jeffy and Spectrum Dermatology to others.
I called to make an appointment for the Desert Ridge location. I was interested in a Botox treatment and the woman on the phone that was assisting me with my appointment put me on hold for a minute. When she got back on, she told me that I …
I have complete confidence in Dr. Brooke Jeffy. 3 1/2 years ago she painlessly removed a cyst on the back of my neck. I cannot even see a scar where she removed the cyst. I went to her yesterday for a skin cancer screening and to have …
My doctor is a great dermatologist and has discovered very serious issues I had in a very timely manner. She has given me great surgical treatments and treats me in a very courteous manner. The facilities and personnel are outstanding.
I have had many challenges with the competency and pleasantness of the front office staff. However, my visit with the doctor was thorough and responsive. She is the only reason this is getting two stars. …
I have seen 4 Drs in the Scottsdale office. I’ve never been to any of their other offices.
ALL of the Dr I’ve met with, were beyond professional, detailed in …
I was very pleased with my appointment at Spectrum Dermatology. From beginning at the reception desk to seeing the doctor it was all very good. Very friendly, courteous and professional. Dr. Layton was thorough, communicated very well , plus being very nice. I highly recommend her. Her assistant was also very pleasant.
I did not have a good experience at your place. I came to see one of your providers to have something removed from my face and they didn’t even provide that service when I came. I did not get the skin tag removed from my face because …
I saw PA Brooke Jeffy, she was definitely “Top Notch “! She listened to my issues and genuinely seemed concerned about helping me to get my healthy skin back. I would recommend her to anyone looking to for a friendly smile, and to be treated with respect and with care and concern!!!
Friendly professional staff. Extremely courteous. Timely appointment. Dr Jeffy has a wonderful bedside manner, explained everything, very thorough and never rushed me. Highly recommended
I went in for a simple procedure. After the procedure the treated areas became infected. So I call my doctors office and the receptionist is completely rude and not understanding the seriousness of my issue. She tells me several …
Spectrum has been wonderful! Too much suntanning as a young adult finally caught up to me and skin cancer is real. Catherine is amazing and spots the cells freezes them and I’m out the door. Great, Clean and professional.
Dr. Flynn helped me today. The office was busy but following safety precautions. The front office was very nice and professional. Dr. Flynn’s assistant apologized for the wait, which was appreciated. Dr. Flynn helped me with my skin issues and provided some advice on other questions I had for her. I would go back to this office.
First time here, was great experience and I’ll be back. Staff was welcoming and very friendly and helpful, especially for a busy office where that can easily
Not be the case. Despite being busy, still social distanced and felt safe. Also was in and out in a very timely manner! 5 stars all the way!
Pretty quick to get in to appointment room and the doctor was very prompt as well. They were all courteous and helpful. Great experience overall!
Excellent care that exceeded my expectations.
Truly took the time to listen to my questions and concerns.I highly recommend Spectrum Dermatology and Dr. Jeffy.
Would give this place 5 stars other than the rude Asian lady at the front desk. Once you get past the bad impression she will give you by making you feel unimportant and rushed along, the experience is fantastic. I waited to write a review …
Good experience with Dr Jacob’s. Need to modernize front desk from paper forms. Arrived 13 minutes early and was seen 25 minutes after my appointment time.
Dr Jeffey was the sweetest, very thorough and personable. She listened to all my concerns and put me at ease. Absolutely recommend her and her team. Everyone was so nice.
Easy to make an appointment. They were on time with my appointment. Dr was very personable and not over the top on preventive procedures, meaning she didn’t want to cut every questionable dot.
Terrible experience with phone staff, office staff, doctor, assistant, outsourced billing staff, etc. Will not be back and do not recommend.
My visit to Spectrum Dermatology’s N. Tatum location was very satisfying. The 2 young women at the front desk were very pleasant, helpful and professional. The check in was very easy and I was made to feel welcome, comfortable and “at …
Easy to book online, hardly a wait long enough to fill out the paperwork before I was called into my appointment. Always anxious in a doctors office, both the doctor and her assistant have a very calming manner and I was soon at ease.
Dr Jeffy and staff were efficient, friendly and helpful for my appointment. Dr Jeffy listened to my concerns and we talked about options. She is focused on the patient’s health and well-being.
My daughter developed a severe contact dermatitis while on vacation. Spectrum Derm has same day emergency appointments available with board certified dermatologists. I’m so glad she was seen by one of their experts, Dr. Jeffy. She took the time to explain and reassure my 10yo. Phoenix is lucky to have access to a practice like this.
Dr Francis Tobin Iii MD support friendly he is the best Thank you
What an ideal medical practice. Clean, friendly, and prompt. I was seen right away, spent plenty of time with the dermatologist to answer my questions, and was on my way out in 1/3rd the time I had expected. …
Dr Kirsten Flynn is very professional and caring. I got into my appointment right on time. I felt very safe from Covid in the office and waiting area. The doctor and staff are very of my time and privacy.
Very Professional. Wait time was minimal. Dr. Was very knowledgeable and quick with the treatment. Been going there for approximately five years and will continue to do so. Would recommend them to anyone. Feel anyone would be satisfied with their service
I’ve been going there for years! Excellent service with great providers!
This was my first time going to spectrum dermatology and it was such a wonderful visit! The staff were very professional, very kind and very genuine, very caring & thorough , take time with you . Highly recommend !
My appointment was easy to arrange and I was actually taken back to the examining room early. The PA who saw me was excellent as was her assistant. This was a first visit after 10 years with a different clinic and the experience was a night …
The service is great! We couldn’t find the building and one of the receptionists helped us find them. We ended up arriving late and they were super nice about it. We filled out paper work and as soon as I was finished they called us in. This was a family event and all the staff didn’t mind my screaming toddler. Overall it was great.
I’ve been seeing Katherine for years and years. She is AMAZING and very good with detecting melanomas. If in any doubt she takes off. With skin cancer in my family and having light skin I always feel at ease after having my yearly check …
New patient visit. Check in process is a bit annoying as I completed all the forms online ahead of time and saw that it was all done and submitted but when I arrived I had to complete all forms on paper as they said they didn’t receive the …
Imagine going months with a painful, itchy and burning scalp infection in the middle of a pandemic and not being able to do much about it. Then being lucky enough to get an appointment once things started to open up and feeling so grateful …
I’ve only been at this office twice, but they are always very courteous, and I never have had to wait so far. They have gotten me in right away and I really like that because my time is so valuable.
Nice facility. Friendly staff. Very little wait time and didn’t hardly have to wait for the doctor to enter the exam room. Some doctor offices can feel like forever while u wait for the doctor.
The Dr was very nice, thorough and to the point. MO her assistant was also very helpful and both were respectful of my needs. Thank you
Spectrum Dermatology has great staff. Everyone I have met with had been caring and supportive. I am very pleased with Drs. Jeffy and Thosani.
Nice, clean, modern office w very friendly staff. Never a long wait to be called back. Dr. Jeffy is awesome! Very professional. Straight to the point. And she involves her patient in discussing and planning treatment… this is extra points …
Front office was friendly and efficient. I was taken back to see the doctor right on schedule. Dr. Jeffy was friendly, took plenty of time to explain the exam and answer my questions. Definitely recommend!
Very nice experience from start to finish. Scheduling was prompt, online patient forms available. Office setup/distancing was good, staff were professional and pleasant. Wait was short, Dr. Flynn was extremely thorough and great to listen and answer all of my questions. Super job everyone!!
Though they were quite busy, once I got called back things went very swiftly, even with an unexpected biopsy. The physician staff was super friendly and patient with questions. Only rating 4 stars due to being booked out far, long hold times when calling, and waiting almost 45 minutes before getting called back.
Dr. Jacobs is great which is why I chose Spectrum! Getting an appointment was frustrating. Almost gave up! Now that I am a patient, will hopefully be easier going forward.
I arrived at 10:20 and out of the appointment examination room in about 15 minutes. Everything went very smoothly. Everyone acted in a professional manner.
The front office staff was efficient and helpful. The wait time was not too long; they run a tight organized ship. Dr. Jeffy is very straightforward and professional. She answered all of my questions thoroughly. The assisting staff were quick in sending my prescription to the pharmacy.
I love my doctor Brooke Jeffy. She monitors me carefully, and listens to me about my concerns. She’s a great listener actually. She’ve very kind, with a great bedside manner. She takes action, and coordinates with me as the patient, …
Everybody at the practice is so friendly, and check-in was easy and efficient. Dr. Tasmania and Giovanni totally put my mind at ease before my procedure.
Dr.Jeffy was great. Friendly…efficient….I had filled out forms prior to appointment. At first, the receptionist could not find them. I was upset at filling them out again. Luckily, she found them. Efficiency is important to me.
Office staff was organized, and my appointment was on time. Dr. Jeffy was extremely polite and took the time to answer all of my questions.
The office staff is fast, efficient, courteous. But specifically I have been seeing Darren West For 4-5 years. He’s great: Friendly, attentive, thorough, quite personable. Having moved, I continue, however, to drive a long distance to continue having him do my dermatological exams. A very positive recommendation from me.
Dr Jacob MD was a waste of time and money. She would not answer direct questions and was overall too evasive to be of any use as a dermatologist or any type of doctor. She did not address my concerns or questions and when I was frustrated …
I take my daughter to see Dr. Rubenzik. She is always so friendly and personable. She has helped my daughter treat various skin problems for the past several years. I would definitely recommend her to anyone who needs a dermatologist who is knowledgeable and easy to talk to. She never seems rushed and always takes her time with you.
I did my paperwork ahead of time on line, and when I walked in everything was ready to go. My appointment was on time, and I was in and out in a very timely manner. The nurse who checked me in and the doctor were professional and very friendly.
The dermatologist I saw was nice, but given my experience, I wouldn’t choose Spectrum Dermatology again. First, after sending me texts with the appointment time they sent me a text requesting confirmation of the appointment, which I did, …
I took my son to see Dr. Jacobs. She was dismissive and had a very uncaring demeanor. I struggled to get any worthwhile advice from her. After explaining how debilitating his itchy skin gets, she told us “there’s nothing I can do about …
Went in for a skin cancer screening. Very easy to book appointments, fill out insurance forms online, and get in and out efficiently. All very important for busy working professionals like myself.
Don’t be late. I showed up to my appointment 8 minutes late due to an unforeseen circumstance, signed in and sat down. After sitting and waiting for 30 minutes, I got called to the front desk only to be told they were too busy and did not …
No waiting, right on time. This was my first time at Spectrum Dermatology and I saw Dr. Jeffy. She was very personable and took a good amount of time with me to answer my questions and explain procedure.
The doctor and nurse team is very knowledgeable and friendly. They put my mind to rest that my problem was not a reason for alarm. I was impressed by their professional approach, explanation of the medical procedure, and the care I need to take at home during the intervening period before the result comes back.
Best experience in a doctor’s office ever. Waited 3 min to get to room. The two woman were in my room in a minute! Had a small procedure to remove a wart from the back of my leg. The numbing was virtually pain free..and I am a baby when it …
Dr. Brooke Jeffy is an excellent dermatologist. Very professional, personable and knowledgeable. She makes patients feel very comfortable to ask questions. She explains things very well and is very detail oriented. Our whole family likes her a lot.
Love Dr. Jeffy. I could go to an office much closer but I make the 45 minute drive to see her. She once found a spot on me that was cancerous, tiny on the surface but much bigger underneath. Even the doctor who did the surgery was impressed she found something so small and light colored.
I love the fact that you can arrive on time. And the doctor was on time. Dr. Julie Jacobs did a thorough appointment. We highly recommend this location
I get a cancer check every 6 months. Dr. Jeffy answers all my health questions and will suggest alternative treatments as needed. I am usually in and out within the hour of my appointment time.
Very Professional exam.. Dermatologist had great People Skills As did her assistant. I would highly
Recommend this practice to all my friends and acquaintances.
Great experience! First time getting a checkup for my skin and it went well. I arrived about 25 minutes early and they were able to get me in sooner which was really nice and the whole appointment only took about 20 minutes. See them again in a year!
The treatment was wonderful from the moment I walked in. The front office staff were friendly and professional. Dr. Randi Rubenzik explained things to me so I understood and the care was exceptional.
I could not be more impressed. I was cautioned by my primary care that most dermatologists were booked for months but I called due to a few suspicious moles and they fit me in the next day. They took great precautions to keep everyone safe. …
I went in for a yearly check up and to have some keratosis removed. The PA was very nice. When I asked about freezing off my keratosis spots she told me they did not have the time to do it. I really could not believe she said that. I drove …
Felt rushed! Service didn’t meet my expectation, front desk staff abrasive. I was in and out in 10 minutes with no clear explanation, a prescription was shoved on me and the doctor informed me that she didn’t get a chance to finish her …
Today I had my first appointment at spectrum dermatology with Dr. Jacobs. I felt like I was rushed when I was in the room with the doctor and the doctor didn’t really ask me thorough questions. She didn’t make me feel comfortable or even that she was knowledgeable with what i’m dealing with. Unfortunately I will not be going back.
Dr. Katherine and her staff are absolutely wonderful! Warm and friendly, able to answer any questions or concerns you may have. She was using medical jargon with her assistant and I was asking all kinds of questions and she had no problem …
Great staff and doctors! I’m always given the greatest care, they are the best!
My entire experience at Spectrum today was flawless and completely satisfactory. Everybody, from reception to Dr. Jeffy were skilled, efficient, knowledgeable and kind. I was in and out on 1/2 hr. Dr. Jeffy gave me a list of OTC remedies …
My primary doctor suggested that I go to a dermatologist/vain specialist because I had trombosis on the veins in my legs. My legs were swollen, had red dots all over my legs , and experience pain when standing for prolonged periods of time. …
Run from this place. My Doctor referred me to them for a rash. Made an appointment and met with Doctor. She was great! Culture was done. Now comes the fun part. 3 weeks trying to get results that arrived 5 days after the Culture. …
The receptionist and medical assistant were friendly and professional, however I was promised information about further procedures that are handled by the esthetician and other physicians, however when I checked out I was told there was …
Besides feeling rushed, Dr Jacobs was efficient with removing a mole on my neck. Her assistant was very sweet and caring. Front desk staff pleasant however one of them kept coughing with her mask off to her chin the whole time …
Beautiful office, pleasant and knowledgeable staff, and punctuality all made my visit to this facility a happy one. My issue was handled quickly and without fuss. I highly recommend this provider.
First time appointment. Very friendly office staff. I saw Dr Jeffy and I really liked her! Very thorough body scan and was very helpful with suggestions for my rosacea.
This was my first visit. I filled my paperwork online so I was prepared for my appointment. Staff thanked me and were very efficient. I was called back quickly and saw the dermatologist in a more than reasonable amount of time. Overall great experience.
The staff is always friendly. The office is beautiful and very clean ( extra important during these times).
Dr. Kim is absolutely lovely. She’s a pleasure and a great doctor. I highly recommend them when choosing a dermatologist. Thank you for the great experience!
Everyone was very courteous and pleasant to talk to and prompt on my diagnosis and gave me relief as what to expect on my next visit surgery. I’m happy to get to know them and appreciate their knowledge of my head issues. Thanks
Staff was pleasant and efficient. I arrived a little early to complete my paperwork. My appointment was on time and no issues. Doc and tech were super friendly. …
I was very happy with the service at Spectrum Dermatology. Dr. Jeffy was very thorough in her examination and had an excellent manner. On another visit she took care of my son and removed a mole. Due to her warm and friendly manner, he …
A recent move had me looking for a dermatologist and Dr. Jacob of Spectrum has exceeded expectations. The office staff are respectable & efficient despite a higher patient number the day I was there. Knowledgeable & thorough, my yearly checkup and a minor issue were handled with excellence by Dr. Jacob…2 thumbs up !!
The people there are wonderful, from the secretary to the nurses the technician’s and the surgeons. I was able to talk to them and joke with them and was an excellent experience I felt really comfortable having my procedure done there. They’re awesome.
my appointment was perfect, on time actually took me a few minutes early. The staff was very friendly and professional. Dr. Jacobs was thorough and nice. it was a perfect visit !!
I’m always pleased with Spectrum Dermatology. I was seen on time. The doctors and assistants are friendly, listen well and provide good care. …
My appt with Kathy was great. She has an incredible bedside manner and was very thorough with explanation of everything. I will say the reception was less than desirable. I felt like I was bothering them by showing up and then what sounded …
I saw Dr. Flynn, a dermatologist, for my chronic skin condition. She was very professional and easy to speak to. She was not only able to give me a more accurate diagnosis of my condition but also an effective treatment that has helped to …
I was able to make an appointment and get in that day. I worked with a nurse practitioner who was great. She was funny and made the visit pleasant. The whole experience went very well overall. …
Dr. Jacobs and the staff at Spectrum are very professional but caring with respect to your skin concerns. I also have never waited more than 10 minutes from my appointment time. I highly recommend this office for your dermatology needs.
Dr. Jacobs, Mo in the front office staff are fantastic. After fleeing a very popular, unscrupulous dermatology practice where I only seen by a physicians assistant and overbilled I was relieved to be in an office with superior …
Easy to schedule, efficient front office, knowledgeable doctor. We were in and out quickly with a plan to address the issue. Nurse Melissa was exceptionally helpful and understanding.
Firstly, I arrived early, was ignored by the front desk workers who were having a personal conversation amongst themselves and I was overcharged on my copay by 30 dollars. Then, I was taken back and told by the dermatologist’s assistant …
This was my first visit at Spectrum and was impressed. The office area was neat and clean. Pay attention to the floor when they take you back. Very cool. I arrived early but did all the paperwork from home online. …
They made a generally unpleasant experience as simple and comfortable as possible. Well done.
Vary rude. Wanted 2 months for my appointment.
I called a day before to confirm my time and too get the address. …
New patient here, met with Katherine Weidenbach and she was great! Very thorough, listened to my concerns, and made me smile a lot with her down to earth personality! Staff was great as well, on top of things and friendly!
Nurse Moe was and is amazing!! Dr. Brooke Jeffy is awesome too. Front desk well not personable at all, no one said a word when I walked in. No acknowledgement I was there, Didn’t say hi, but had their heads buried in the computer. Front …
Saw Dr Jacobs. As a new patient I showed up 30 minutes as was directed. Waited 5 minutes past my appointment time before I was called back. Doctor spent about 90 seconds with me. It took me longer to get undressed and then get my clothes …
Such a great experience here, I never wait long in and out in 30 min. And they really helped control my acne while being pregnant. I was so embarrassed walking outside of my home from how flared up it would be and it’s been 3 months and no flare ups. Office is clean and beautiful, highly recommend this office!
I have been seeing Dr Julie Jacobs for several years. She is very knowledgeable and I value her judgement in the care of my skin. The staff at Spectrum Dermatology is friendly and efficient and Mo is a joy.
I love coming here to see Kathrine! She is so nice and makes me feel comfortable and explains everything so I understand. The only reason I gave 4 stars is because the front desk staff wasn’t very friendly; I didn’t even hear either of the …
I called in May to schedule my first appointment. I had wanted an appointment in May, but I very clearly remember the scheduler saying they were booked up until July. …
I waited over 50 minutes to see the doctor who rushed in & out, clearly overwhelmed, & could not deal with my issue. I was then referred to another office. I was restricted as to what I could discuss by a very bossy assistant, despite the …
I was very impressed with how quick I was able to get an appointment. I had a spot on my leg that concerned me. The receptionist made me an appointment the next day! I filled out all the new patient paperwork on line so chick in was very quick. I saw NP Katherine. She was super nice, thorough and quick.
Outstanding experience from check-in to see the Doctor. There is a transition going on but everyone was courteous and professional.
Everyone was so nice to me! I was frustrated with myself since I was very late. My schedule with my current job is very unpredictable, so I was really wanting to get my appt done today. I was grateful I still was able to be seen. The doctor …
My routine visit was unbelievable fast. I signed in, waited for 3 minutes, saw the doctor for 6 minutes, and was out of there. They also didn’t discriminate which was cool. I’ll definitely be going back.
Amazing and welcoming experience. Admin staff were helpful and friendly. Dr. was through with yearly skin check, very informative, and easy going. Have been with the practice for ten years. Always a great experience
I am a employee at desert ridge and I had Dr.Thosani do scar revision on a very old scar needless to say even tho I’m a employee I was very nervous but her and her medical assistant Cynthia made me feel very at ease and went very smoothly!
I went in because my primary care gave me a referral for what looked like psoriasis. The front desk was friendly, the nurse was friendly. Then Dr. Jacobs comes in, so I start to voice my concerns and show her pictures but she said that’s …
Super friendly, thorough, efficient. I was in and out for Mohs surgery in an hour and a half.
I will never return to this practice again. The staff was nice and the nurse listened more then Dr. Jacobs. Dr Jacobs was rushed and kept saying I was there for a skin check. I did not schedule a skin check. I went in for issues with my …
Recently had Mohs surgery at Pinnacle Desert Ridge. Very friendly, helpful and professional. Would recommend!
My husband and I have gone here for about 3 years now. We have given them many chances to make this a place we want to come back to but today was the last straw. First visit we waited about 45 in the lobby to be seen. The second time our …
This was the first time I was at Spectrum Dermatology. Check-in was easy and the staff was professional, quick and friendly. I saw my doctor and assistant and again both were professional, knowledgeable, and made me feel at ease which is …
First of all, the website isn’t working to leave a message or review and there’s no email address to contact them. I never received a confirmation call/text to remind me of my appointment. When I got there, I had a ton of paper work to fill …
Spectrum Dermatology was bought out by Pinnacle Dermatology. I now need to see a newly hired dermatologist named Dr. Jacobs and she was lacking answers, she was combative when I asked very specific questions about the prescriptions she was …
Very prompt, efficient and engaging staff. Dr Jeffy was Very knowledgeable and attentive to my concerns. I feel very confident in the care I received and will definitely be back.
If there is a ZERO I’ll give this place below zero star their schedule department is horrible , spoke with PHYLLIS explaining need an appointment and it’s urgent she called me hey young lady and when I asked to speak with supervisor hanged …
This was my first appointment ever with Spectrum and I must say I was very pleased and impressed with both the office and the staff there. They were fast, courteous, fun, thorough and professional! I will recommend them to family and friends!
Dr Julie Jacobs and her assistant made a great team. Dr Julie is knowledgeable and trustworthy and helped resolve my issues. Both were very informative. I enjoyed my visit and will continue to use their services.
Nice and clean. Everyone that we dealt with was very polite and the one head nurse was pretty bubbly. Loved the positivity! Appointment was fast but thorough. Only drawback is how far out the appointments are but what can you do 🤷🏼♀️ …
Dr Jacobs was the WORST Dr I’ve ever come across. She was RUDE and had one foot out the door as soon as she stepped into the room. She rushed the appointment and she had zero compassion for what I was going through. I had to tell HER what …
Very professional, polite and quick. Dr. Tobin took care of my skin issues on the first visit.
My 21 year old sister passed away 3 months ago from an 11 month fight with stage 4 malignant melanoma. My father has had 2 stage 0 melanoma moles removed in his lifetime. …
I went in specifically to have a red spot on my nose checked. Of course I had secret fearful thoughts that it could be skin cancer. I don’t think the doctor spent more than 2 minutes with me. I was happy she didn’t feel it was skin cancer, …
This was my first visit with Dr Jeffy. The office was very nice, the staff friendly. I had to fill out a stack of papers, but once completed and turned in, I was called back quickly. Dr Jeffy was friendly and thorough and answered my questions. This is a great location for me. I will be happy to come back.
The front desk, medical caregivers (Dr. Jacobs and her assistant that also helped during my appointment), and appointment-scheduling staff I talked to were very friendly and welcoming. Dr. Jacobs looked at my questionable mid-back region …
Had my 1st appointment today. Check in was quick & super easy since I did the new patient paperwork online the day before thanks to the link they emailed me. Got in pretty quick, under 10 min wait time. Dr Jeffy was great!! She really …
Dr Jeffy is fantastic. However now that Spectrum dermatology has merged with Pinnacle I feel the level of customer service has drastically declined. Every time I call into the office I’m on hold for over 45 minutes. I have left two …
First time visiting Spectrum Dermatology. Called the week prior and was able to get in very quickly for a non urgent consultation. The directions provided on the call were easy to find and the office was clean. The front desk was very …
I don’t know why I even tried this dermatologist a second time. I went to this clinic in 2018 and I was disappointed as the doctor didn’t listen to me. Even when the nurse interrupted him and said, “she’s tried that before” he brushed her …
I have been seeing Dr. Brook Grant Jeffy, Dermatologist for a few years to date. She is very professional, so very competent, knowledgeable and pleasant and very efficient. She takes time to thoroughly respond to questions. Everyone from …
Dr. Jacobs and her assistant were nice & polite enough. But, I went in for a skin exam specifically to female doctor for this very intimate appointment.
I didn’t expect a young male assistant to be in the room. …
I’m an existing patient of Pinnacle Dermatology and even though I have an appointment scheduled for May they made room for me the same day I called re: a recurring lesion on my lip. I was touched by their sense of urgency and …
Dr. Hanly’s nurse was very unprofessional laughing at me for hesitating to take my pants off in front of her before she stepped out. …
Dr Tobin is fantastic. He and Rebecca went out of their way to get the surgery done. Wonderful people with life saving results. THANKS again
Pinnacle dermatology billing dept is constantly over billing and wasting hours of my time! Choose another dermatologist! They took over spectrum derm and combined patient account numbers and have screwed up everything for MONTHS now. I …
I have been going to this office now for many years when they were first Spectrum Dermatology. Recently, I had a very positive experience @ Pinnacle Dermatology, Desert Ridge, with Dr Jacobs. She was great to work with, very personable & …
Had small cancer removed from my wrist. I was in very quick. Talk to Dr ask I was being prepared for minor surgery. It too less than 2 minutes. Waited for results and given good news. He able to removed all of of cancer cell. Put in …