Staff is very friendly and helpful if you’re new to the area and trying to figure things out. I’ve used them in the past for over a year without any complaints.
The ladies in the office were extremely friendly and very helpful they explained every detail and option to me and made establishing service at our new house smooth and easy. I never leave reviews but after reading the only review on here and going there myself I knew it needed to be corrected, they are great!
Woman working in office smirked when I said our water was shut off & I needed to establish service. I asked why I hadn’t been advised the day before when I called to establish service that I better get there fast because they were shutting …
I was surprised to see how many bad reviews this company has. I’m from Louisville and moved here within the last couple of years. Every time I call in for anything, it’s like talking to a family member (in a good way)! Their customer …
CAN ANYONE PLEASE TELL ME HOW TO PAY MY BILL HERE ? EVERTIME I GET ON THE BILL PAY WEBSITE I PUT OINFO IN AND IT SAYS RECAPTCHA FAILED THERES NOT EVEN A RECAPTCHA ON THERE PLEEEEEAASSEEE HELP!!! AND THE LADIES AMAZINGLY WONDERFUL!
I received an extraordinarily huge water bill in Jan., 2022 which I still cannot explain, but the folks down at North Nelson Water have been SO kind and polite and considerate, I just wanted to leave this little note to let folks know that there are nice people in this world and some of the nicest work at North Nelson Water District.
I love calling here, its like calling a friend to just talk. The office is so nice. Keep up the great work ladies!
Staff is very friendly and helpful if you’re new to the area and trying to figure things out. I’ve used them in the past for over a year without any complaints.
The ladies in the office were extremely friendly and very helpful they explained every detail and option to me and made establishing service at our new house smooth and easy. I never leave reviews but after reading the only review on here and going there myself I knew it needed to be corrected, they are great!
Woman working in office smirked when I said our water was shut off & I needed to establish service. I asked why I hadn’t been advised the day before when I called to establish service that I better get there fast because they were shutting …
I was surprised to see how many bad reviews this company has. I’m from Louisville and moved here within the last couple of years. Every time I call in for anything, it’s like talking to a family member (in a good way)! Their customer …
CAN ANYONE PLEASE TELL ME HOW TO PAY MY BILL HERE ? EVERTIME I GET ON THE BILL PAY WEBSITE I PUT OINFO IN AND IT SAYS RECAPTCHA FAILED THERES NOT EVEN A RECAPTCHA ON THERE PLEEEEEAASSEEE HELP!!! AND THE LADIES AMAZINGLY WONDERFUL!
I received an extraordinarily huge water bill in Jan., 2022 which I still cannot explain, but the folks down at North Nelson Water have been SO kind and polite and considerate, I just wanted to leave this little note to let folks know that there are nice people in this world and some of the nicest work at North Nelson Water District.