Renaissance Medical is a home healthcare company that specializes in the provision of respiratory and home medical equipment, including … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
4530 Bishop Ln Ste 100, Louisville, KY 40218
One star is generous, terrible customer service and no knowledge of product.
I’m done with this place. Looking for a new place I use to buy extra supplies now policy change overnight Customer service gets no stars. ————-5 stars
Very dishonest. They tried to sell me a dirty broken machine and then blame it on other people. Im not happy and will not recommend them to anyone.
Unbelievable customer service! I have been with 3 DME companies and Renaissance is by far the best. Most people only post negative reviews so I wanted to be one of the positive!
No knowledge of CPAP supplies.The person “helping”me” had no clue about CPAP masks or how to fit them properly to the face. …
My machine was set at 8.5, it jumped to 12.5 . Was told I needed to call the doctors office to have an order issued. I did that at 9:30 am. By 2:09 the only person that could do it went home. Have to go the whole weekend. Gould’s medical would have made sure it got fixed. 🙁 . Poor service e on their part.. 🙁
I was a new patient. I arrived with time to spare this morning. The gentleman in the van next to me asked if I worked there. I said no. I could see that he was very agitated. He was telling me that his son is on a respirator and the …
Their “on-call” staff is horrible about getting back with you. My son is on a vent and we couldn’t get his oxygen machine to work properly, I called their answering service and explained we were having trouble keeping our son’s sats up and …
Initial visit was pleasant. I am a new customer. I needed a new CPAP with mask, etc. They don’t carry the mask I have been using for ten years. The “sales associate/nurse”? showed me what they stocked. She suggested a nasal mask. I …
We’ve been using Renaissance off and on for about 15 years as ours daughters needs have changed and have never had an issue with the service or supplies. Lisa has always been our go-to lady all that time and has always been super helpful during our time using ventilators and oxygen equipment.
Needed a new mask and they were able to quickly help with the situation. Been using them 15+ years and have never had an issue. The occasional bad experience customer is always nosier than the usual customer who is satisfied and doesn’t leave comments.