Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Was there as an outpatient, was treated very well, check in was a pleasure, my Nurse “Flower” was the best. My Dr.Azzz and all that helped during procedure were excellent as well ! …
I was admitted for a short stay on time by very friendly and helpful staff. The procedure was fully explained and all questioned answered. I couldn’t have been happier!
All the staff were professional and friendly. My nurse (Priva ?)was very attentive, took excellent care of me, made me as comfortable as possible and answered any questions I had.
After having to so sit outside with my sick 7month old daughter for 2 hours we decided to leave, also watched a 6 year old little girl with a busted head have to do the same, hands down the worst hospital experince ever
Worst hospital i ever been they charged my insurance but only gave me a wrap.i told them it could be infected and i was treated for bone infection and just got out of wheelchair they dent care.ryan todds my name 8 years i had those wounds.
I was litteraillt held prisoner on an 18 day stay at first the reason wadls that one of the bags I was caring held narcolics and could not leave the building they told me ifvi left again in so many words that they would discharge me and …
Admitted into emergency with visible head trauma. No xrays, no CT scan, no NOTHING. Carry Blue Shield but treated like a psychopathic street bum. Horrible Emergency room doctor. WORST EVER!
My son was in the er and we were flown to uc davis his nurse that Monday night is awsome and I would like to find out again who she was so I can give a update she was the best nurse we have ever had
I went into the ER for a agrees tooth the doctor wrote me a prescription for penicillin and hydrocodone I go to pick up prescription at Walgreens they tell me I can pick up penicillin but hydrocodone is a cat 2 controlled substance and the …
The staff and volunteers were very good. The cast technician did such a terrible job that I had to have the cast cut off and redone at the Dr’s office.
Another bad day a srmc was told to come back for labs get there and no orders found two hours or so just to go home after calling to check if they had lab papers no communication with others departments called for more help when got home said they wanted to make it right still have not heard from them
Had to sit in the waiting room for 7hrs and another person was there from 12pm till 11pm having to sit in the waiting room in a wheelchair…Most people actually endup LEAVING and NEVER even get seen by an actual Doctor..I was there because …
My experience was terrible. I was left in a room with severe testicular pain, they gave me I.v. fluids and toradol, after that I didno see a Dr or nurse for hours. In terrible pain and was ignored and treated terrible.
My wife was admitted with kidney stones. They were very nice the first night but kept her an extra night and the doctor hasnt talked to her for 26 hours.
Considering I told them I did not have insurance multiple times and they continued to say I did I now have a huge bill I cannot pay for when I was asking them for help with the temporary insurance.
Giving a 1 star because I had been forgotten about and waited in the waiting room for 7 hours. After the doctor had realized I was forgotten he got me in and out right away.
I went in with heart pain. I was a walk in they took blood and did three test it was decided I had heart burn. I was hooked up to the ekg and saw a Dr. two times. The hospital charged me 8500. the Dr 1600.00 I went to the local Hospital in …
As a local physician and surgeon, I work at both of the local hospitals. I have found the staff at Shasta Regional Medical Center to be both professional and patient oriented. I believe patients at out local hospitals get the same quality of care as they would at some of the larger, University Centers that I’ve worked at.
After catching a nasty case of poison oak, I went to the ER. I saw a PA for less than 30 seconds and was told I would get a steroid shot. All together less than 20 minutes in the ER. I then received a bill for physician services of $394.00 …
Waited 2 and a half hours on hard chairs before seeing anybody when I got there there was for other people ahead of me I’m sure they triage them and I get the fact they take the most serious but please they need to make their chairs a …
I broke my wrist badly at Roller Derby on June 6, 2014. SRMC took me right in and gave me great care that night. The following Tuesday I returned for surgery, and installing of metal plate. Took me right in–no waiting. One week later, …
I always go to Shasta regional… Never mercy… The wait is short an the staff an doctors are respectful an nice….. Being at mercy is like being stuck at the welfare office..
9/16/17
My Father was transferred from Red Bluff to SRMC this past Sunday after having a heart attack. Shasta Regional Medical center is better staffed and equipped …
I have a valve replacement and I was hoping to at least have a link to a cardiologist but they told me to get a primary doctor ( which I’m on a waiting list for) and I waited 6 hours and all I learned is I’m not dying currently
As an employee in the Environmental Services field, I have had the pleasure of serving in the critical care areas as well as Angio and Surgical units. Not only do the surgeons and docors, and all of our staffing have personality and …
My husband came in with status asthmaticus a life threatening condition. He was unable to fill out admitting information from lack of oxygen the security guard grabbed his admitting paper from behind the glass widow and told him he would …
One of the worst hospitals in Northern California! E.R. Dr.s are rude stupid and condescending. The entire hospital is dirty and gross, very run down. I’m surprised more people don’t leave with MRSA just from having been inside its walls. I …
I got worst on being sick they different testing to found what was wrong. Glad it wasn’t Covid. I have Gastritis and viral syndrome. They were there to help. Great hospital.
Scott Adams MA was very expert; brief and curteous to both me, other patients as well as attending. I had all my questions answered to my satisfaction.
The entire staff was friendly, kind etc. I was seen immediately and received excellent care. I would recommend SRMC to all who want excellent care and caring staff.
I recirculation wonderful care at srmc, I had originally gone to mercy and they did nothing to help,, and srmc went above and beyond in my care and making sure iwas comfortable and that my pain was well controlled , I am truly grateful for how well they took care of me
What a horrible place to have surgery!! They brought me food with dairy in it despite having an allergy bracelet on. Now they won’t feed me at all. You can’t get a nurse on the call button. I am in here alone and scared. This place is …
We helped accompanied a family member through a planned surgery. Staff were extremely helpful and friendly. Building was clean and smelled good. Waiting rooms were well lit and tastefully decorated. Free WiFi was available.
Worst care I have ever had in a hospital. Granted I came in extremely intoxicated with a huge laceration on my arm I came to with two different nurses holding my face down they continue to call me rude names and treat me horribly when they …
I went to the emergency room with severe pain going down my spine, they got me back in a decent time frame but I ended up sitting on a bed in the hall way. After about an hour and a half a doc finally came and asked me some questions then …
Worst experience,during a crisis I was treated horribly,I was not allowed to talk with anyone when it was critical to speak,I was threatened with …I’m gonna call security on you, I asked when could I speak with a doctor,I was told oh he …
My boss was diagnosed with COVID and quarantined in that hospital. My daughter was sick, I called to see what to do because I didn’t want to expose people and the ER told me to figure it out myself.
I went to this hospital after losing 75 lbs in 6 weeks. My blood pressure was so low I couldn’t stand up. After not seeing my dr. ( Dr. Towns ) in 10 days he entered my room and said, and I’m quoting ( you’re good to go ). He hadn’t even …
Didn’t get proper care. Came in with stomach pain, throwing up, no one checked my stomach, tho I have had a few problems with my stomach in the past at that exact hospital. Left in a lot of pain, and untreated. Thank you doctors at Shasta …
My experience at Shasta regional medical center was refreshing. The staff was friendly and thorough very professional and I left with a smile. Thank you
Staff was caring, friendly and efficient during a busy Saturday night in the ER. I was provided information about each step in the process and never felt unattended.
Last night my husband was bit by a black widow spider. Confirmed by the support staff because we captured it and brought it in. The nursing staff was great but I am shocked by the lack of knowledge of black widow spider bites in an area …
I went into emergency for what I thought was a heart attack turned out they couldn’t diagnose it I think it was anxiety but they did a great job Doing lots of test and very quickly I was in and out of the ER in two hours
Do not take a minor to this hospital with mental health issues. My child was left in the overflow wing for over 24 hours with no contact with mental health personnel. This child had been 51/50 because they felt he was a danger to himself …
My experience with Shasta Regional was the best I have ever had at any hospital I have ever been to. Over the years i have had surgery several times at different hospitals or clinics and this Medical center tops them all. From my …
I was amazed how quickly I got in, and seen by an EXCELLENT N.P., Betsy Oppozzo. She, and her nurse she worked with were wonderful. I wish all patient’s were seen by medical teams as I was! Thank you.
Shasta Regional everything was not very long they they figured out my issue and it was not covid but during the meantime they were very fast accurate and got me in and out of there in less than three and a half hours which is the fastest time for emergency room
I had the worst experience in a hospital setting ever.. last night I went in with my daughter who is 3 and a half. She was puking her brains out, with blood.. the room was filthy.. and by that I mean blood on the floor and bed.. the nurses …
Went in for stitches and was appalled at how filthy this hospital is. Dried blood on furniture and floors. Old band aids with blood on them. It looked like the floors and rooms had not Been cleaned in weeks. There were old syringes in the …
Terrible experience!!! I was just escorted off of the property lol because I said I felt I shouldn’t be discharged without being treated. I did not raise my voice, everyone who knows me, knows I have a lot of health issues. My kidney is …
Very rude staff. Online said wait time was 0, but if you’re going in for COVID, I guess that is another story. People were there for 4 hours before I got there to get a rapid test. Not very rapid now is it. Don’t recommend them. Not even for an emergency.
Horrible experience, will never go to this hospital again! Was in PCU for over a week & got only a couple good nurses/staff including 1 good Dr. , Dr Rusu, who actually treated me with dignity & like a person. Last day because I’d improved …
My husband had to visit the ER with pneumonia while we were on vacation in Redding. He got excellent care. Especially from our ER nurse, Jessica. Dr. Heilpern went above and beyond as well. I can’t emphasize enough how well we were treated. No one wants to have to visit the ER on vacation but the staff got us back on the road. Thank You!
Best medical care I have ever received at any medical facility around the world. Caring and knowledgeable staff made me feel confident with decisions being made. Had to return to the hospital today and was treated very well as always. There is no other medical facility in Northern California that I trust as much as SRMC.
Horrible experience and will never be coming back. I’m a RN so I am very familiar with how pt care should be done. My dad had a total knee replacement by Dr.Schwartz who is amazing.He spent 2 hours in recovery because his room on the floor …
Do not recommend this place 10 out of 10.
I can’t go into the back with my girlfriend because I don’t have the covid vaccine. But I literally just watched a couple employees share the same water bottle. …
Took my mother to SRMC because the other local hospital nearer us is just awful, horrible, etc. At SRMC she is treated with dignity and respect, the nurses and doctors are available and explain things clearly. One ER nurse gave us a …
I have presented at the ER on two occasions. BOTH times the staff were attentive and made me feel as though they actually CARED about my issues. Always listening well to my concerns with them explaining things well to me. Friendly yet …
I went in for a migraine that I had for 3 or 4 days. Got there just be 8pm and I got triage by 8:30pm. At 11pm I still had not been taken back, so I left. The headache is now not only in my head, but it’s into my neck, and back.
It’s never fun to have to go to the emergency room but from the lady at the front desk to the xray tech, to the nurses & doctors, everyone was very helpful & kind. They got us in & out super fast & I would recommend this ER over the other one in town for sure!!!
I took quite a fall and broke a rib. My care was excellent. The staff is wonderful and a special thanks to Betsy my PA. Thanks for the great care and to Tim in xray. …
I was a surgical patient, & had a total replacement of my right hip. I did my research, chose Shasta Regional even though there were closer hospitals & am very happy I did. The care I experienced was compassionate & caring, never making me …
I came in a ambulance with major back and right side pain. I was left in a room for 2 hours before I got a pain shot but the nurses were there for a hour asking questions when I could hardly think because I was in so much pain. I was made …
I just spent 6 days in this hospital and without question it was the worse hospital experience of my life and of my families. I was on the cardiac unit one step below intensive care and i was left mainly to my own devices and that of my …
I had to go to the ER twice this month and both times I was seen very quickly so I didnt have to wait long at all. The staff was all very friendly and knowledgeable. I also called a couple of times and was greeted by a real person, very …
I went to this hospital a couple times for an issue I was sent home with over and over agin. Although admission was fairly quick, many of the staff members were not friendly. While I was waiting in my room with the door or curtain open, I …
Shasta Regional has been very good to me. Admitting was great 👍 The ER Nurses and Doctors has Always been great 👍 Good seance of Humor and Nice. Thank you so much ya all 💕 I appreciate you …
Recently I presented to the ER here because suddenly I could not lift my right arm. As I was telling the extremely condescending Physician assistant my complaint, she stopped me mid word and said let’s concentrate on the arm here. This …
It was pretty long, 5 hours. But, everyone was so nice and helpful and caring! I made sure I told them I appreciated them too! They need all the encouragement possible, for all their hard work!
Arrived by ambulance in pain & barely walk unassisted. Left to wait for hours in the waiting room. When finally seen, Dr James Taggart blatantly refused to believe the known root cause of my condition (poisoning) and chose to treat me for a …
Arrived and was promptly taken back for a EKG, chest xray and blood work. Took a while to see a doctor but all things considered, was more than satisfied with the friendly prompt care.
The worst treatment by far in my 30 yrs in Redding.. covid has Desensitized the staff at hospital. If u go in for anything other than covid related you are treated horrible as if your waisting there time .my throat swelled up and hardly …
I was in an out in good time.I was treated well and I liked the way everyone had been working as a team there. The Doctor was nice too. Thank you for helping me and you guy’s are Great.
Discrimination against people that are extremely sick when you don’t fit their criteria. Sat out underneath the tent while it was raining extremely sick with covid and pneumonia, and still was not given any medicine but sent home. …
I felt very comfortable knowing that I was in good hands with the doctors and nurses. I was treated with a lot of care and understanding. I will continue to go to Shasta regional when I need medical help.
The wait was comfortable enough, offering warm blankets and what not. The staff were all pleasant to converse with and even though the wait was longer than I might have wanted they provided the aid I needed quickly once they finally got to me.
Staff was very friendly and professional. My mom fell at her assisted living apartment and had to go to make sure she didn’t break anything. The ER was busy but they got her checked out and released in a couple of hours.
My daughter arrived at just after 7am, after six hours they drew blood to test (had not seen a doctor yet). Three more hours and no doctor. She finally just left after 10 hours since she had a long ride home. The nurses were nice, but the hospital is useless.
Fast, efficient, treated well. Given clarity, and a clear course of action for dealing with my symptoms.
Also, the EMTs in the ambulance were the very best ever. Due to chronic illness I have ridden in more than my fair share of ambulances – so I know this as fact.
The front desk people have no idea what’s going on in the facility at all, they can’t inform you of anything and you will be sitting in the waiting room for at least 5+ hours before getting a room or any information about what’s going on …
Pops and I ended up in the ER together and the staff was absolutely awesome! They were exceptional at communicationg amongst themselves so Dad and I weren’t stuck explaining ourselves over and over. The wait time was reasonable and my super …
The process was thorough and everyone working in the ER was so patient, helpful and supportive. Dr. Eric had such a peaceful demeanor and his bedside manner was so wonderful. He helped to make a difficult time less difficult. Thank you all.
Friendly staff who will accommodate you. (I moved from a big city where the hospitals were less friendly.) I was talking to the student nurse and probably figured out the worst of my problem with her. (I simply ate food that was bad for my digestion.) After a few days, I’m starting to feel better.
The staff is extremely polite treated myself and others with respect and seemed to honestly care about there patients. Can’t wait to have the need for a emergency room visit so I can go there and get a tune up. Honestly they staff is second to none.
They were nice, seemed to genuinely care. However after getting home, realized my girlfreind wristbands was another persons name, same first, different last name. The age difference was 20+ years. That’s a mistake that should never happen in a hospital, could be a life ending mistake. Took almost 4 hours to get done.
Brought a 10 yr old with a collarbone injury in to the ER and had the fastest, most efficient visit ever. Had great, friendly RN’s, xray tech and Dr. Pena. They had to use the triage room for the visit due to the ER patient rooms being full …
Folks were kind and effective; doing well in horrible circumstances. They never signed up for this kind of ongoing stress and confusion not to mention aggravation from people who think of themselves first and refuse to follow sound medical …
I was impressed with how quickly I was seen in the ER. My previous experience in ERs has been usually a 2 or more hour wait to be seen. The staff was both professional and friendly. Overall, my best ER experience in my 70 years!
There was a waiting time but that’s normal because people with grievous injuries are seen first. Which is fair. The staff were professional and addressed my concerns. They’ve saved my life a couple times in the past. They’re a good hospital.
Horrible hospital! My aunt was in here and they performed about 5 tests to the and figure out what was going on. They then told us the tests all came back fine and that “she is normal”. She could not even talk or walk. Clearly things were …
My experience at Shasta Regional Medical ER was very positive even though I was there four hours. During that time I observed the hospital staff working very hard at trying to keep up with the many people and there needs. …
Well we spent 3 hours at Health Center in Anderson just to be told we can’t see her she needs to go to the ER. And let me tell you I just about lost it. I have a 14-year-old sick daughter with all the symptoms hurting aching no smell no …
I decided to go to the ER due to on going high pulse, dizziness, and nausea. It was initially fast so I thought it would be ok. I ended up sitting there from 11:30 am to 7 pm, only to be released. They didn’t even triage me until I had …
One of the worst hospital in northern California. Nurses are physically and mentally abusive to patients in the mental health ward. They lie on medical records to cover up the abuse, they push pills on patients with out any meetings with a …
Twice now, following my C19 vaccination, I have been to this ER. Their staff is wonderful, friendly, and professional. They are also extremely knowledgeable and explain things in a way that even us lay persons can understand. I feel well …
My experience was good.Dr Alvarez was awsome. There was about an hour wait time for the sonogram technician to come back in from home (he left 30 minutes before I arrived) and then the dr came to diagnose after those results were done. …
The staff was very helpful and they were very informative on how to use the catheter and how to change the catheter bag and everything. The only complaint we had was it took eight hours of being there but that’s not the hospitals fault. So really we have no complaints whatsoever.
I went in to the ER late at night. Even though there were several people in front of me, It wasn’t that long of a wait before I was seen. What I noticed was every single person I came in contact with was so nice and friendly. I was not …
Had a wonderful experience, As a nurse for 33 years its hardel to be a patient. However everyone was kind and wanted to do a good job. I’ve worked at both hospitals and while it will never be perfect…as is the nature of medicine. I prefer Shasta Regional Medical Center.
Spending time in an ER is never a pleasant experience. But the staff was very good and friendly. Jonathan Raney was so kind and efficient and really made me feel he went above and beyond to resolve my problems. …
The wait was short so if you are looking for “treat ’em and street ’em”, then this is the place for you. If you need comprehensive care, especially diagnostics, I would suggest you go to mercy.
Even with how strained this hospital is due to Covid-19 and not enough staff and room (at the time I was there) the care I received in the ER was great. It took longer than I liked, but that’s understandable. The nurses and Dr were …
I had the best service, very professional and courteous , fast and caring. I appreciate everything you all did . I had the best team working on me . Thank you all for everything.
If you want good help do not go to Shasta regional. I took my mother there because she was in so much pain she couldn’t walk. All they did was ask her some questions, told her to ice it and wrote her a prescription before discharging. She …
I went in yesterday for Covid, low O2 levels, and possibly pneumonia. The set-up they have with an outside Covid emergency clinic is a wonderful idea! It was so much simpler than having to go into the hospital and I felt much safer being …
Kindness & compassion were shown by all regarding my care. Time spent in the lobby was extensive, during which the receptionist came out & apologized to all. Once I arrived in a room, care was offered quickly & compassionately. I hated …
I had a horrible experience on 9/1/22. I have a 8 week old baby who had a reaction to his vaccines that caused a horrible diaper rash I wasn’t able to get into his pediatrician for over a week so the next best thing was to go to the …
I waited 6 hours and was never seen for a sinus infection and kept getting told “were still waiting on a doctor” when the docotor came in to take care of someone with a sore arm muscle and kept ignoring me…
Other than being a painful experience, I greatly appreciate the fact that I didn’t have to wear a face diaper and my wife was able to come inside with me. Not the case in other ERs in Redding, CA. The staff were very courteous and kind. I appreciate and highly recommend SRMC.
I really wish I had never gone to this emergency room at Shasta Regional Medical Center. Do not sign their paperwork because none of their specialists for reviewing tests are in any insurance networks. Surprise.. you now owe 739.30 dollars …
Waiting room times can be long but that’s true for most hospitals. The medical care team that cared for me when I developed a haiatal hernia were kind, generous and caring.
In spite of some very challenging situations in the very small ER lobby, the staff treated me very well once through the triage process. The MD checked in while I was with the triage RN and put a rush due to breathing issues. I was treated …
MY uncle has sat in the ER for over 12 hours after being admitted an still no x-rays for a broken wrist or rib. Several seniors left to sit as well with congestive heart failure and other critical situations by far the worst staff and …
Was a short stay. Friday through Sunday. Every one I dealt with from beginning to end was outstanding and welcoming. Nurses, technicians, doctors, all the staff. Don’t want to come back anytime soon but this if I need to SRMC is where I’m going. Thanks for the professionalism. Was a great experience !!
My uncle passed away today. All of our relatives wanted to be there to see his last moment, and be with him. We wanted to say our goodbyes, but the charge nurse there was rude, and unprofessional. The charge nurse wanted us to take our time …
Was there as an outpatient, was treated very well, check in was a pleasure, my Nurse “Flower” was the best. My Dr.Azzz and all that helped during procedure were excellent as well ! …
I was admitted for a short stay on time by very friendly and helpful staff. The procedure was fully explained and all questioned answered. I couldn’t have been happier!
All the staff were professional and friendly. My nurse (Priva ?)was very attentive, took excellent care of me, made me as comfortable as possible and answered any questions I had.
Had a port study done. I absolutely love the R.N. Jeannie she made it very comfortable and is a fabulous R.N. !! thanks to all of you ..
Unprofessional!!
Never going there again
This place just straight up sucks
The best nursing staff
Fast and helpful. Thanks for caring
Very sweet and helpful
Awesome staff! Quick and courteous!
Very very Rude er staff, very long wait
ER department needs to get there stuff together
Staff was very nice.
the staff there are really nice. :O)
I have some bad experience couple of years ago. (long story).
good in and out
Best hospital around. The nurses r great
Rick was very satisfied with your service
The hospital staff were acting sketchy.
It was a little slow but other than that it was good
Great care in the ER when I was 850 miles from home.
Everyone I saw was professional, cheerful, and helpful.
Fast and polite. I was in and out in no time. Thanks guys’
I have been treated better here than at most hospitals
I hate shata regional hospital so badly rude didn’t help me with pain from car accident of xray very poor never again
Was fine. Can’t ever give me an answer on what’s going on with my stomach.
Fantastic ! Dr ohlfs is the best my nurse Luke thank you for making me better
They have always treated me great. I don’t like there competition. (Mercy)
It was a blessed day and I hope that it’s as good as any one needs.
The dr helped me so much and I am extremely grateful
got in fast. good care throughout whole visit and good communication
After having to so sit outside with my sick 7month old daughter for 2 hours we decided to leave, also watched a 6 year old little girl with a busted head have to do the same, hands down the worst hospital experince ever
Great team of medical people. Very professional, yet friendly.
Best place to go to you are help there with a smile while you are there
I believe you are super heroes and you are all doing the best you can. Deep appreciation for all you endure.
The Dr I had was amazing friendly an he listens an was thuroh
best hospital ever i had 7 surgeries there, but my dad also worked there at the time so…
Wow. Superior standard of care. Thank you for amazing work and dedication in this ongoing pandemic
Friendly service great wait times doctors are great
Excellent care and great staff. Always have a good experience when I have to go.
They were very rude and never helped me with the reason why I was in there because I don’t have Covid I’m technically not a worry as they said
Worst hospital i ever been they charged my insurance but only gave me a wrap.i told them it could be infected and i was treated for bone infection and just got out of wheelchair they dent care.ryan todds my name 8 years i had those wounds.
Every time I go I have a terrible experience. Rude staff and doctors
Overall satisfied with my experience. Staff displayed professionalism and I was able to get seen relatively quickly.
Good care as always. ER wait was short and everybody on staff was cordial
They were so caring taking care of me I can’t thank them enough 🙏🙏🙏 They’re the only hospital I want to be in!!!! …
Extremely rude and childish physical therapist named Patrick if you get him be I am very sorry for you or your loved one.
I was litteraillt held prisoner on an 18 day stay at first the reason wadls that one of the bags I was caring held narcolics and could not leave the building they told me ifvi left again in so many words that they would discharge me and …
May god have Mercy upon the Disabled.
Always Pray for God to be the surgeon,
Or instructor to the Physician. …
Admitted into emergency with visible head trauma. No xrays, no CT scan, no NOTHING. Carry Blue Shield but treated like a psychopathic street bum. Horrible Emergency room doctor. WORST EVER!
My son was in the er and we were flown to uc davis his nurse that Monday night is awsome and I would like to find out again who she was so I can give a update she was the best nurse we have ever had
I went into the ER for a agrees tooth the doctor wrote me a prescription for penicillin and hydrocodone I go to pick up prescription at Walgreens they tell me I can pick up penicillin but hydrocodone is a cat 2 controlled substance and the …
The staff was very kind and considerate. Diagnosis of the doctor Help me to understand
Always good to have doctors and nurses to respect you as they do at Shasta regional hospital. Thank you for your help 😊 …
Waited in the ER for 3 hours after I took my wife in, and they did absolutely nothing. If you have an emergency you’re better off not going.
The staff and volunteers were very good. The cast technician did such a terrible job that I had to have the cast cut off and redone at the Dr’s office.
As usual l was >treated like with kindness the wait time was a long time for dads because of circumstances it’s not the norm.
Another bad day a srmc was told to come back for labs get there and no orders found two hours or so just to go home after calling to check if they had lab papers no communication with others departments called for more help when got home said they wanted to make it right still have not heard from them
Was good visit staff was attentive, friendly, compassionate, along with the aftercareinformation staff provides you with.
Doctors actually care about what’s going on with you do everything to make sure the patient is comfortable an to see what’s going on with your health
I had a great experience with the entire staff. Dr. Z was awesome and I feel I couldn’t have been in better hands.
I’m amazed by the care my 3 year old received at this center. Staff was very compassionate and understanding.
Had to sit in the waiting room for 7hrs and another person was there from 12pm till 11pm having to sit in the waiting room in a wheelchair…Most people actually endup LEAVING and NEVER even get seen by an actual Doctor..I was there because …
My experience was terrible. I was left in a room with severe testicular pain, they gave me I.v. fluids and toradol, after that I didno see a Dr or nurse for hours. In terrible pain and was ignored and treated terrible.
The doctor is condenseding and unhelpful. I’ve had him a few times and he is creating this one star review.
My wife was admitted with kidney stones. They were very nice the first night but kept her an extra night and the doctor hasnt talked to her for 26 hours.
Very patient, understanding and helpful. Quick service. Almost always faster than the other hospital in town.
Considering I told them I did not have insurance multiple times and they continued to say I did I now have a huge bill I cannot pay for when I was asking them for help with the temporary insurance.
Giving a 1 star because I had been forgotten about and waited in the waiting room for 7 hours. After the doctor had realized I was forgotten he got me in and out right away.
I went in with heart pain. I was a walk in they took blood and did three test it was decided I had heart burn. I was hooked up to the ekg and saw a Dr. two times. The hospital charged me 8500. the Dr 1600.00 I went to the local Hospital in …
As a local physician and surgeon, I work at both of the local hospitals. I have found the staff at Shasta Regional Medical Center to be both professional and patient oriented. I believe patients at out local hospitals get the same quality of care as they would at some of the larger, University Centers that I’ve worked at.
After catching a nasty case of poison oak, I went to the ER. I saw a PA for less than 30 seconds and was told I would get a steroid shot. All together less than 20 minutes in the ER. I then received a bill for physician services of $394.00 …
Excellent ER from triage sec’y nurse tech on to ER RN plus X-RAY and Lab for cardiac pain. Ms Oppezzo excellent PA
Waited 2 and a half hours on hard chairs before seeing anybody when I got there there was for other people ahead of me I’m sure they triage them and I get the fact they take the most serious but please they need to make their chairs a …
Great hospital. Staff is amazing and great medical team work.
I broke my wrist badly at Roller Derby on June 6, 2014. SRMC took me right in and gave me great care that night. The following Tuesday I returned for surgery, and installing of metal plate. Took me right in–no waiting. One week later, …
I always go to Shasta regional… Never mercy… The wait is short an the staff an doctors are respectful an nice….. Being at mercy is like being stuck at the welfare office..
9/16/17
My Father was transferred from Red Bluff to SRMC this past Sunday after having a heart attack. Shasta Regional Medical center is better staffed and equipped …
I have a valve replacement and I was hoping to at least have a link to a cardiologist but they told me to get a primary doctor ( which I’m on a waiting list for) and I waited 6 hours and all I learned is I’m not dying currently
As an employee in the Environmental Services field, I have had the pleasure of serving in the critical care areas as well as Angio and Surgical units. Not only do the surgeons and docors, and all of our staffing have personality and …
I don’t feel like they pay enough attention to patients and their symptoms. In my own experience I was wrongly diagnose and treated 3 times.
My husband came in with status asthmaticus a life threatening condition. He was unable to fill out admitting information from lack of oxygen the security guard grabbed his admitting paper from behind the glass widow and told him he would …
One of the worst hospitals in Northern California! E.R. Dr.s are rude stupid and condescending. The entire hospital is dirty and gross, very run down. I’m surprised more people don’t leave with MRSA just from having been inside its walls. I …
I got worst on being sick they different testing to found what was wrong. Glad it wasn’t Covid. I have Gastritis and viral syndrome. They were there to help. Great hospital.
Scott Adams MA was very expert; brief and curteous to both me, other patients as well as attending. I had all my questions answered to my satisfaction.
The entire staff was friendly, kind etc. I was seen immediately and received excellent care. I would recommend SRMC to all who want excellent care and caring staff.
WHAT A JOKE. Hospital??? I LEFT. PEOPLE THROWING UP, HOMELESS RUNNING IN AND OUT OF E.R. RESTROOM. STAFF VERY UNPROFESSONAL.
I recirculation wonderful care at srmc, I had originally gone to mercy and they did nothing to help,, and srmc went above and beyond in my care and making sure iwas comfortable and that my pain was well controlled , I am truly grateful for how well they took care of me
What a horrible place to have surgery!! They brought me food with dairy in it despite having an allergy bracelet on. Now they won’t feed me at all. You can’t get a nurse on the call button. I am in here alone and scared. This place is …
We helped accompanied a family member through a planned surgery. Staff were extremely helpful and friendly. Building was clean and smelled good. Waiting rooms were well lit and tastefully decorated. Free WiFi was available.
Worst care I have ever had in a hospital. Granted I came in extremely intoxicated with a huge laceration on my arm I came to with two different nurses holding my face down they continue to call me rude names and treat me horribly when they …
I went to the emergency room with severe pain going down my spine, they got me back in a decent time frame but I ended up sitting on a bed in the hall way. After about an hour and a half a doc finally came and asked me some questions then …
They got me in right away and was very helpful and answered all my questions, they were pretty quick on my results. I am very happy with this hospital
Worst experience,during a crisis I was treated horribly,I was not allowed to talk with anyone when it was critical to speak,I was threatened with …I’m gonna call security on you, I asked when could I speak with a doctor,I was told oh he …
My boss was diagnosed with COVID and quarantined in that hospital. My daughter was sick, I called to see what to do because I didn’t want to expose people and the ER told me to figure it out myself.
I went to this hospital after losing 75 lbs in 6 weeks. My blood pressure was so low I couldn’t stand up. After not seeing my dr. ( Dr. Towns ) in 10 days he entered my room and said, and I’m quoting ( you’re good to go ). He hadn’t even …
Didn’t get proper care. Came in with stomach pain, throwing up, no one checked my stomach, tho I have had a few problems with my stomach in the past at that exact hospital. Left in a lot of pain, and untreated. Thank you doctors at Shasta …
My experience at Shasta regional medical center was refreshing. The staff was friendly and thorough very professional and I left with a smile. Thank you
Staff was caring, friendly and efficient during a busy Saturday night in the ER. I was provided information about each step in the process and never felt unattended.
Last night my husband was bit by a black widow spider. Confirmed by the support staff because we captured it and brought it in. The nursing staff was great but I am shocked by the lack of knowledge of black widow spider bites in an area …
I went into emergency for what I thought was a heart attack turned out they couldn’t diagnose it I think it was anxiety but they did a great job Doing lots of test and very quickly I was in and out of the ER in two hours
Do not take a minor to this hospital with mental health issues. My child was left in the overflow wing for over 24 hours with no contact with mental health personnel. This child had been 51/50 because they felt he was a danger to himself …
My experience with Shasta Regional was the best I have ever had at any hospital I have ever been to. Over the years i have had surgery several times at different hospitals or clinics and this Medical center tops them all. From my …
My recent visit was excellent! My needs was met and I didn’t have to even go back to a room which I really appreciate with covid and all. …
I was amazed how quickly I got in, and seen by an EXCELLENT N.P., Betsy Oppozzo. She, and her nurse she worked with were wonderful. I wish all patient’s were seen by medical teams as I was! Thank you.
Everyone there was very nice & kind to me. My nurse Rebecca was very sweet. Everyone took wonderful care of me.
Shasta Regional everything was not very long they they figured out my issue and it was not covid but during the meantime they were very fast accurate and got me in and out of there in less than three and a half hours which is the fastest time for emergency room
I had the worst experience in a hospital setting ever.. last night I went in with my daughter who is 3 and a half. She was puking her brains out, with blood.. the room was filthy.. and by that I mean blood on the floor and bed.. the nurses …
Went in for stitches and was appalled at how filthy this hospital is. Dried blood on furniture and floors. Old band aids with blood on them. It looked like the floors and rooms had not Been cleaned in weeks. There were old syringes in the …
Terrible experience!!! I was just escorted off of the property lol because I said I felt I shouldn’t be discharged without being treated. I did not raise my voice, everyone who knows me, knows I have a lot of health issues. My kidney is …
Very rude staff. Online said wait time was 0, but if you’re going in for COVID, I guess that is another story. People were there for 4 hours before I got there to get a rapid test. Not very rapid now is it. Don’t recommend them. Not even for an emergency.
Horrible experience, will never go to this hospital again! Was in PCU for over a week & got only a couple good nurses/staff including 1 good Dr. , Dr Rusu, who actually treated me with dignity & like a person. Last day because I’d improved …
My husband had to visit the ER with pneumonia while we were on vacation in Redding. He got excellent care. Especially from our ER nurse, Jessica. Dr. Heilpern went above and beyond as well. I can’t emphasize enough how well we were treated. No one wants to have to visit the ER on vacation but the staff got us back on the road. Thank You!
Best medical care I have ever received at any medical facility around the world. Caring and knowledgeable staff made me feel confident with decisions being made. Had to return to the hospital today and was treated very well as always. There is no other medical facility in Northern California that I trust as much as SRMC.
Horrible experience and will never be coming back. I’m a RN so I am very familiar with how pt care should be done. My dad had a total knee replacement by Dr.Schwartz who is amazing.He spent 2 hours in recovery because his room on the floor …
Do not recommend this place 10 out of 10.
I can’t go into the back with my girlfriend because I don’t have the covid vaccine. But I literally just watched a couple employees share the same water bottle. …
Took my mother to SRMC because the other local hospital nearer us is just awful, horrible, etc. At SRMC she is treated with dignity and respect, the nurses and doctors are available and explain things clearly. One ER nurse gave us a …
I have presented at the ER on two occasions. BOTH times the staff were attentive and made me feel as though they actually CARED about my issues. Always listening well to my concerns with them explaining things well to me. Friendly yet …
I went in for a migraine that I had for 3 or 4 days. Got there just be 8pm and I got triage by 8:30pm. At 11pm I still had not been taken back, so I left. The headache is now not only in my head, but it’s into my neck, and back.
It’s never fun to have to go to the emergency room but from the lady at the front desk to the xray tech, to the nurses & doctors, everyone was very helpful & kind. They got us in & out super fast & I would recommend this ER over the other one in town for sure!!!
I took quite a fall and broke a rib. My care was excellent. The staff is wonderful and a special thanks to Betsy my PA. Thanks for the great care and to Tim in xray. …
I was a surgical patient, & had a total replacement of my right hip. I did my research, chose Shasta Regional even though there were closer hospitals & am very happy I did. The care I experienced was compassionate & caring, never making me …
I came in a ambulance with major back and right side pain. I was left in a room for 2 hours before I got a pain shot but the nurses were there for a hour asking questions when I could hardly think because I was in so much pain. I was made …
I just spent 6 days in this hospital and without question it was the worse hospital experience of my life and of my families. I was on the cardiac unit one step below intensive care and i was left mainly to my own devices and that of my …
I had to go to the ER twice this month and both times I was seen very quickly so I didnt have to wait long at all. The staff was all very friendly and knowledgeable. I also called a couple of times and was greeted by a real person, very …
I went to this hospital a couple times for an issue I was sent home with over and over agin. Although admission was fairly quick, many of the staff members were not friendly. While I was waiting in my room with the door or curtain open, I …
Shasta Regional has been very good to me. Admitting was great 👍 The ER Nurses and Doctors has Always been great 👍 Good seance of Humor and Nice. Thank you so much ya all 💕 I appreciate you …
Recently I presented to the ER here because suddenly I could not lift my right arm. As I was telling the extremely condescending Physician assistant my complaint, she stopped me mid word and said let’s concentrate on the arm here. This …
It was pretty long, 5 hours. But, everyone was so nice and helpful and caring! I made sure I told them I appreciated them too! They need all the encouragement possible, for all their hard work!
Arrived by ambulance in pain & barely walk unassisted. Left to wait for hours in the waiting room. When finally seen, Dr James Taggart blatantly refused to believe the known root cause of my condition (poisoning) and chose to treat me for a …
Arrived and was promptly taken back for a EKG, chest xray and blood work. Took a while to see a doctor but all things considered, was more than satisfied with the friendly prompt care.
The best hospital in town best people doctors and Nurses Thank You for taking of me
The worst treatment by far in my 30 yrs in Redding.. covid has Desensitized the staff at hospital. If u go in for anything other than covid related you are treated horrible as if your waisting there time .my throat swelled up and hardly …
I was in an out in good time.I was treated well and I liked the way everyone had been working as a team there. The Doctor was nice too. Thank you for helping me and you guy’s are Great.
Discrimination against people that are extremely sick when you don’t fit their criteria. Sat out underneath the tent while it was raining extremely sick with covid and pneumonia, and still was not given any medicine but sent home. …
I felt very comfortable knowing that I was in good hands with the doctors and nurses. I was treated with a lot of care and understanding. I will continue to go to Shasta regional when I need medical help.
Terrible nobody cares as before when my spouse and I were there different months and illnesses but treated so great 2018 ,2022 is horrible
The staff at SRMC are exceptional! Thorough, kind, and professional.
The wait was comfortable enough, offering warm blankets and what not. The staff were all pleasant to converse with and even though the wait was longer than I might have wanted they provided the aid I needed quickly once they finally got to me.
Staff was very friendly and professional. My mom fell at her assisted living apartment and had to go to make sure she didn’t break anything. The ER was busy but they got her checked out and released in a couple of hours.
My daughter arrived at just after 7am, after six hours they drew blood to test (had not seen a doctor yet). Three more hours and no doctor. She finally just left after 10 hours since she had a long ride home. The nurses were nice, but the hospital is useless.
Fast, efficient, treated well. Given clarity, and a clear course of action for dealing with my symptoms.
Also, the EMTs in the ambulance were the very best ever. Due to chronic illness I have ridden in more than my fair share of ambulances – so I know this as fact.
The front desk people have no idea what’s going on in the facility at all, they can’t inform you of anything and you will be sitting in the waiting room for at least 5+ hours before getting a room or any information about what’s going on …
Pops and I ended up in the ER together and the staff was absolutely awesome! They were exceptional at communicationg amongst themselves so Dad and I weren’t stuck explaining ourselves over and over. The wait time was reasonable and my super …
Everyone was professional and friendly. Made me feel welcome.
The process was thorough and everyone working in the ER was so patient, helpful and supportive. Dr. Eric had such a peaceful demeanor and his bedside manner was so wonderful. He helped to make a difficult time less difficult. Thank you all.
Friendly staff who will accommodate you. (I moved from a big city where the hospitals were less friendly.) I was talking to the student nurse and probably figured out the worst of my problem with her. (I simply ate food that was bad for my digestion.) After a few days, I’m starting to feel better.
The staff is extremely polite treated myself and others with respect and seemed to honestly care about there patients. Can’t wait to have the need for a emergency room visit so I can go there and get a tune up. Honestly they staff is second to none.
Good Service Great Nurse I had Thank you ! 😊 …
They were nice, seemed to genuinely care. However after getting home, realized my girlfreind wristbands was another persons name, same first, different last name. The age difference was 20+ years. That’s a mistake that should never happen in a hospital, could be a life ending mistake. Took almost 4 hours to get done.
Brought a 10 yr old with a collarbone injury in to the ER and had the fastest, most efficient visit ever. Had great, friendly RN’s, xray tech and Dr. Pena. They had to use the triage room for the visit due to the ER patient rooms being full …
Always had a good time here. Especially when I got that shot in my buttcheek when I was like 5. That was fabulous👌 …
Folks were kind and effective; doing well in horrible circumstances. They never signed up for this kind of ongoing stress and confusion not to mention aggravation from people who think of themselves first and refuse to follow sound medical …
I was impressed with how quickly I was seen in the ER. My previous experience in ERs has been usually a 2 or more hour wait to be seen. The staff was both professional and friendly. Overall, my best ER experience in my 70 years!
There was a waiting time but that’s normal because people with grievous injuries are seen first. Which is fair. The staff were professional and addressed my concerns. They’ve saved my life a couple times in the past. They’re a good hospital.
Horrible hospital! My aunt was in here and they performed about 5 tests to the and figure out what was going on. They then told us the tests all came back fine and that “she is normal”. She could not even talk or walk. Clearly things were …
My experience at Shasta Regional Medical ER was very positive even though I was there four hours. During that time I observed the hospital staff working very hard at trying to keep up with the many people and there needs. …
Well we spent 3 hours at Health Center in Anderson just to be told we can’t see her she needs to go to the ER. And let me tell you I just about lost it. I have a 14-year-old sick daughter with all the symptoms hurting aching no smell no …
I decided to go to the ER due to on going high pulse, dizziness, and nausea. It was initially fast so I thought it would be ok. I ended up sitting there from 11:30 am to 7 pm, only to be released. They didn’t even triage me until I had …
One of the worst hospital in northern California. Nurses are physically and mentally abusive to patients in the mental health ward. They lie on medical records to cover up the abuse, they push pills on patients with out any meetings with a …
All nurse’s and doctors are awesome. Caring,compassionate…
I was in the hospital last year with Covid 19 and phenomena and tgey took very good care of me. Thank you to all the staff.
Third time to E.R. over a one year period.
Each time the check was quick and easy and I have never had to wait longer than 15 min before being seen. …
Twice now, following my C19 vaccination, I have been to this ER. Their staff is wonderful, friendly, and professional. They are also extremely knowledgeable and explain things in a way that even us lay persons can understand. I feel well …
My experience was good.Dr Alvarez was awsome. There was about an hour wait time for the sonogram technician to come back in from home (he left 30 minutes before I arrived) and then the dr came to diagnose after those results were done. …
The staff was very helpful and they were very informative on how to use the catheter and how to change the catheter bag and everything. The only complaint we had was it took eight hours of being there but that’s not the hospitals fault. So really we have no complaints whatsoever.
I went in to the ER late at night. Even though there were several people in front of me, It wasn’t that long of a wait before I was seen. What I noticed was every single person I came in contact with was so nice and friendly. I was not …
Had a wonderful experience, As a nurse for 33 years its hardel to be a patient. However everyone was kind and wanted to do a good job. I’ve worked at both hospitals and while it will never be perfect…as is the nature of medicine. I prefer Shasta Regional Medical Center.
Spending time in an ER is never a pleasant experience. But the staff was very good and friendly. Jonathan Raney was so kind and efficient and really made me feel he went above and beyond to resolve my problems. …
The whole health care team was caring and provide the best care for my son! Thank you!
The wait was short so if you are looking for “treat ’em and street ’em”, then this is the place for you. If you need comprehensive care, especially diagnostics, I would suggest you go to mercy.
Thank you for caring for me when I couldn’t be taking care of by my mom or be a mom myself; thank you miss Katilyn and PA Ben.
Even with how strained this hospital is due to Covid-19 and not enough staff and room (at the time I was there) the care I received in the ER was great. It took longer than I liked, but that’s understandable. The nurses and Dr were …
I had the best service, very professional and courteous , fast and caring. I appreciate everything you all did . I had the best team working on me . Thank you all for everything.
If you want good help do not go to Shasta regional. I took my mother there because she was in so much pain she couldn’t walk. All they did was ask her some questions, told her to ice it and wrote her a prescription before discharging. She …
I went in yesterday for Covid, low O2 levels, and possibly pneumonia. The set-up they have with an outside Covid emergency clinic is a wonderful idea! It was so much simpler than having to go into the hospital and I felt much safer being …
Kindness & compassion were shown by all regarding my care. Time spent in the lobby was extensive, during which the receptionist came out & apologized to all. Once I arrived in a room, care was offered quickly & compassionately. I hated …
Everyone was very caring and nice. Also very attentive to me personally. You have a great ER staff.
I had a horrible experience on 9/1/22. I have a 8 week old baby who had a reaction to his vaccines that caused a horrible diaper rash I wasn’t able to get into his pediatrician for over a week so the next best thing was to go to the …
Spending many hours waiting in ER. Finally gave up to try again next day. They even missed the urine test from previous day. To understaffed.
I waited 6 hours and was never seen for a sinus infection and kept getting told “were still waiting on a doctor” when the docotor came in to take care of someone with a sore arm muscle and kept ignoring me…
Other than being a painful experience, I greatly appreciate the fact that I didn’t have to wear a face diaper and my wife was able to come inside with me. Not the case in other ERs in Redding, CA. The staff were very courteous and kind. I appreciate and highly recommend SRMC.
I really wish I had never gone to this emergency room at Shasta Regional Medical Center. Do not sign their paperwork because none of their specialists for reviewing tests are in any insurance networks. Surprise.. you now owe 739.30 dollars …
Waiting room times can be long but that’s true for most hospitals. The medical care team that cared for me when I developed a haiatal hernia were kind, generous and caring.
In spite of some very challenging situations in the very small ER lobby, the staff treated me very well once through the triage process. The MD checked in while I was with the triage RN and put a rush due to breathing issues. I was treated …
MY uncle has sat in the ER for over 12 hours after being admitted an still no x-rays for a broken wrist or rib. Several seniors left to sit as well with congestive heart failure and other critical situations by far the worst staff and …
Was a short stay. Friday through Sunday. Every one I dealt with from beginning to end was outstanding and welcoming. Nurses, technicians, doctors, all the staff. Don’t want to come back anytime soon but this if I need to SRMC is where I’m going. Thanks for the professionalism. Was a great experience !!
My uncle passed away today. All of our relatives wanted to be there to see his last moment, and be with him. We wanted to say our goodbyes, but the charge nurse there was rude, and unprofessional. The charge nurse wanted us to take our time …