Adam was great. Called before he arrived on he was time. The installation was fast. He tested everything to insure that I had a the best speed possible. Couldn’t ask for more.
Very efficient, checked with landlord at my request, and found the best placement for both of us. Cleaned up. Very personable young man, who enjoys his job. Thanks
Adam did a great job fixing our downed service after a wind storm. He was quick and efficient! Adam also reviewed our service and helped us upgraded to a faster speed. Thanks for the great work Adam!
Was told on install that i had 13/3 service only to find out they had me capped at 8/1 when I called to find out why my connection was so slow they told me I had to pay an additional 50 bucks more a month to get the speeds I was told I was getting for 100 a month
OnlineNW appears to be closed at this time. There was some form of notification posted on the door of this business. No timeframe as to when this business will reopen.
Exceptional customer service. Highly professional & friendly installers. Internet service also significantly out performs ALL other options where I live. Highly recommend.
Service is the worst for a company selling knock off Internet. Its always blurry, and they charge for data. Don’t use it u want to run more than your blackberry from 1997.
Good Speeds, 150GB Bandwidth Caps Are Unacceptable in 2017. Get it together, I pay $70/month, there shouldn’t be any data caps. This is why we need Net Neutrality.
really great customer service. any issues get resolved quickly. the service reps that set up our service were kind, curteous and respectful. would recommend.
The technicians were great to work with. They were clean and respectful of my property. They were quite helpful explaining the system and the set up. 👍 …
I have never had as many issues with an Internet service as I Have with OnlineNW, I do not recommend This company, stay away from OnlinNW, Or You will have nothing but headaches and Frustrating issues
Demanded over $11,000 to connect because the driveway was slightly over 150 ft. Spent years installing around my tiny little town but refuse to hook up half the residents. Asinine.
We just got this.thrown on us. No other option we all had frontier with no issues but now we.got made to take this junk and pay for it . We dont have any choice. As its already tacked onto our rent.. its been hooked up for 5 hours now and …
As always amazing service! Had an issue with something and Adrian came out in the pouring rain, rearranged some things with the dish and now better service than ever before. Very happy customers.
Highly recommend Online NW. They were able to find a signal after trying a couple buildings on our property and installed very quickly and professionally. Great service so far!
Great service! I would recommend them to anyone in their service area. I was calling Wave all of the time to get the promotion deal. Online NW has internet service cheaper with no promotion and hassle.
Customer Service is a hit or miss depending on their availability. I have had their service for more than a year and a half. I have had CONTINUAL performance problems, most of which are resolved for two days then back to the normal poor …
A whole new world of peace and functionality compared to the horrible big wigs, comcast and xfinity which we all know are pains in the butt. Online NW has seamlessly provided our internet for two years without ever the need for a single …
This is one of the worst connections ever. After many calls to customer service…..I have given up. By far not worth the price we pay. What we have learned from customer service is that someone sharing our bandwidth is using more then …
Our family of 7 people enjoys Netflix,You Tube and many other streaming sources…(Amazon Prime) using On-lineNW for our internet service. We have been a customer for nearly five years. There has NEVER been an instance of bad customer or …
Just made the switch from cable to Fiber from OnlineNW and could not be happier. The speed is the same for literally half the price!
The install was quick and efficient. When I mentioned that Wave broadband my …
We lost connectivity for a time, I couldn’t figure out the problem locally. I called them at about 8:30pm, message acknowledged it was on their end. Ten minutes later all was up and running. Good job online northwest.
I cant so much comment on the actual internet service since I do not have it. But I can comment on the technical staff. I have worked on numerous IT projects for our customers in OnlineNW service area, and between their Network admin staff …
I was really frustrated with wait times when I did the initial post and gave online a much lower rating than it deserves for its ongoing work . Here’s the revised rating———– …
I have experienced nothing but fantastic customer service and very little if any interruptions with my internet service. I have been a customer for 4+ years now. We were able to stream Netflix, Amazon Video, music, etc. I have never had a …
Am paying over a hundred dollars a month for service that crashes or does not work alot of the time. Had to call the company repeatedly in the beginning and it has never been fixed. Last call we were told they would not come out again, to …
We have had online NW for 3 years , Great internet , responsive customer service. We also purchased our Cisco phone system through them ,Great system! Just upgraded to their fiber optic Wow what a difference . …
Online NW has been our provider for internet, cable and digital phone for 8 years. Over the years they have supported us with a handful of issues. Online NW has helped us with trouble-shooting over the phone and in person when necessary. …
Best ISP I’ve ever had. They have doubled the speeds twice now for no extra charge. The fiber is awesome, and I’ve never had an issue with my service.The price hasn’t changed or fluctuated and the auto pay is nice. I highly recommend them.
We use OnlineNW for a construction trailer. Installation and service were very fast and easy. Speeds, at least for our business, have been decent. I would recommend OnlineNW.
Pros: Excellent customer support. Lost internet and they had someone out on the next business day. Also much lower latency versus satellite, a must for working from home. …
From Lincoln is Sales to Tony in installation to Miles in tech support Online Northwest has been a very awesome company to work with. They all go out of their way to make sure my service is top notch! Thanks OLNW
We are fortunate to live in an area where Online NW installs fiber! We had major issues with CenturyLink, from having installation issues to promising fiberoptic speeds and then having significantly disappointing results. With Online NW, …
Amazing fast speeds, super fast installation, polite service people and caring customer service reps. Super reliable and haven’t had problems with outages like previous broadband company. And to top it off, I’m paying less than half of what I was paying before. My speed went from 2.1 mps to 101.7 mps. So happy I switched!!
The tech assigned to this hookup (Damian) was a real pro. On time, polite, efficient and a very likeable person. It’s seemingly rarer these days to get such great quality service. Thank you Damian!!! Thank you OLNW!!!
Online NW has to be, in my opinion, one of the very best, fastest, most reliable and least expensive fiber optic internet broadband connection anyplace here in the yamhill valley. We have been with them since August of 2016 and have only …
I live in Willamina and have the new fiber option here. We are SO very happy with it! Much faster and more consistent than both Wave and Centurylink. Also the customer service is really fantastic. They are prompt, friendly and professional. …
The highest recommendation for OnlineNW, and service rep Adam.
I called yesterday, and Adam was out here at 11am today. He reset the satellite, (in only a few minutes) and the speed, both in and out are greater then I’m paying. Hats off to Online NW!
We own a semi remote property in West Salem and OnlineNW has been the only provider capable of getting a signal out here. Recently Adam came out to upgrade our equipment to the latest and greatest, now we’re seriously rockin! He had his …
FANTASTIC way to get rural high speed internet! Give them a call to see if they can reach you. Their quality is excellent, their response is nearly instant…I would have never dreamed we could get this kind of speed living rural for a very …
My Internet service had stopped, called to find out if there was problems after realizing I had severed my line tilling my garden, went kind of deep I called them back after Business hours and they dispatch somebody for the next day and had …
Called because my internet access was lost. Damian showed up exactly on time and immediately went to work. Found my neighbor had severed the fiber cable while planting trees and immediately attacked the problem. …
Our installer was fantastic! My dad has a medical condition that makes it difficult to communicate clearly and Tony was patient and went out of his way to make sure my fathers wishes were carried out and kept him informed about it every step along the way. Our service is great and we wouldn’t dream of having any other provider.
We’re doing some remodeling and wanted to move our reception dish and router. Adrian came out and got everything fixed up to our satisfaction. He was quick, through, professional, and very helpful. We appreciated his suggestions for making things better.
Damian from onlineNW completed a service call today that restored our internet service after a fallen limb brought down our line. Damian was on task from the time he arrived to the time he left. He quickly assessed the situation and came up …
We have utilized Online NW for well over a decade. Whenever we have had issues (rare), they are quick to respond and get us back up online. Highly recommend.
Great service, nice people. I’m in a rural area and had difficulty getting good service. Damian came out, did a survey and helped me find a spot where I could get good coverage. After I put in some conduit he came back and ran wire and …
Great customer service. I live in the country surrounded by trees. Somehow someway they got it set up and it works perfectly! The gentleman who installed the unit was very respectful and professional. And unlike other satellite providers the didn’t waste my time trying to sell me things I didn’t need.
Damien was our installer and just flew through the install and had it up and running in no time ! On top of that, they equipped us with what we needed to have the best service possible. And if that’s not enough , they were able to install …
Amazing customer service, just had my network installed and the technician Adam was extremely professional and ensured that all my questions and concerns were adequately answered. Highly recommend!!!
The person who came to do my install was very friendly and professional. He took the time needed to be sure the installation was done correctly. Even though it was hard to find a great connection, he persisted till the job was completed and …
Adam came into the house and came up with the best solution for how to get better Internet coverage for the whole house. He was knowledgeable, friendly and took the time to answer all my questions. Thanks Adam!
I had Damian come out and upscale my internet. He was so thorough and communicative that I had no worries it would be done correctly with no problems at all.
Scott has been extremely helpful and knowledgeable over the times he has been out here, and has solved the problems I’ve had. He is an asset to the company.
We have a wireless system and the satellite dish base was damaged by strong winds. Within an hour and a half of calling in for repair Adam showed up to replace the damaged components. Adam was very professional, couterious, and made sure I was satisfied with the repair. Try getting that type of service with another provider.
Adam was the Best, very professional, courteous and knowledgeable. Adam took the time to ensure all of our internet needs where properly working. In the future if there are ever any internet issues I will request him for the service.
Kevin Scott
Damian with online nw came out yesterday to replace our router. He was very helpful with all the information he gave us. We were having trouble getting a signal all through out our home. The new router did the trick. A big thanks to Damian.
Aloha,
Adam and Scott were very friendly and flawless in their professional expertise during the installation process. They arrived on time and went directly to work. …
Adam was our technician and he really knew his stuff. First he checked and adjusted the antenna on the roof for maximum signal strength. Them he checked our computer to make sure we had optimized the settings. Now we have fast internet …
Adam came and installed my new wireless internet service today! He was awesome, got the work done quickly, and even helped me make sure my TV and computer were connected properly. I have not had internet services in my home for over 10 …
Adam was professional and worked fast. He moved the antenna location and installed new equipment. Our internet is working better than ever. We have been customers of wifi NW for over 10 years and plan to continue with Hunter.
Me and my wife had Adam come in and help us with our network, setting it up in our new place. He was more than outstanding! Hooked us up with minimal conversation but he also made sure we understood everything that he was doing! Great job and clean work!
Damian arrived quickly and sorted out my intermittent connection issue. He ended up replacing 2 items just to make sure I wouldn’t have problems later. Also cleaned up after. Thank you!
Adam and Scott were great! They came on time and got the job done quick. We tested to make sure the internet worked before they left. Very respectful and even let the kids watch them work and answered their many questions. Thank you guys, excited to have working internet again!
There’s not a lot of options for internet in our rural area, so I’ve been overjoyed that the option available is actually a great company! We pay a fraction of the cost of the big guys (starts with a C and ends with CAST), and get 10 times …
Adam was just here and switched out our equipment for the new upgrade. Didn’t need to ask they made an appt showed up a bit early and got the job done and then waited until I tested it out. Adam then explained about there different packages in case I needed to revise. He was polite virtuous and knew his stuff. Thank you
Fast service, fast internet! We just got upgraded by hunter and our speeds are faster than ever.
The tech Adam was polite, professional and knowledgeable!
Formerly Online Northwest and now Hunter Communications, we have always been very pleased with performance and stellar customer service. We were just upgraded to faster speed. Many thanks to Adam, the tech, for spending all the time …
Adam and Damian were punctual and professional. They hooked us up in a timely manner and answered all of our questions while offering tips on reconnecting with our other devices. Such a refreshing experience from start to finish with everyone at Hunter, thank you for the great customer service.
Adam is an exceptional service guy! He persevered through a complex set of barriers to make sure I was connected and functioning at an appropriate speed. He was polite, friendly and professional. I sincerely appreciate his good work!
Scott & Nate and the Gang from Hunter Communications was on it yesterday in downtown MAC. This guy’s busted their hubbs to get the job done and let me tell you it took all day to get it up and running because of business neighbors involved. …
Thanks to Scott, the installation was very quick, very easy. Answered all the questions I had, was super friendly, couldn’t ask for more. Thanks, Scott!
Scott was just here and everything works just great , He was very informative, and did a great job installing what was needed .
Now with luck everyone in the house will be happy too?? …
Internet was running poorly, and Hunter immediately sent out a technician to take a look. Adam (Technician) diagnosed the problem quickly, communicated possible solutions, worked around my busy schedule, and resolved all issues with exceptional customer service.
They have great customer service and tech support. They have always been awesome the few times we have needed assistance. Our tech Adam was friendly and went above and beyond
Our Hunter Communication installer was great and checked out the best install area and put everything back nicely. No ugly wires anywhere and we have such improved service for our internet!
Scott with Hunter Communications was my hero today to fix the internet. Professional and knowledgeable to fix the problem quickly. Showed up on time and is pleasant in his communications. Scott took care of the problem and verified that there where no other issues! Thank you Scott!
Spencer just finished adjusting my internet connection and was so kind, professional and explained everything in complete detail. Super happy! Thank you for the excellent service and very kind, knowledgeable person to work with on this! Thank you!!
Hunter Communications took over Onlinenw email services. We have had terrible service ever since. For 5 days we have not had email service. I have contacted them frequently with no resolution. Excuses are “no one is around as they are …
Adam was on time. Polite clean and respectful he was knowledgeable and made sure that everything was working he went above and beyond. All devices connected to the internet but i could not get Netflix to load he took the time to lookup the …
Over the past 4 years Hunter Comms has been great to work with. Yesterday my fiber wasn’t working, so I called and they booked a next day appointment. Scott arrived early and had me back on the internet within 20 mins of him arriving. Now, I can get back to work!
Had an issue with our internet going down. Called for service and they responded promptly. The technician, Scott, discovered that it was a waterlogged cable going out to the wireless antenna, and he replaced it. He was great. Very thorough, communitive and polite.
Adam came out next day to fix our internet issues because our neighbor built a metal building right in our satellites way. He found a new spot for it and even had to leave to go get parts and come back to but it there! He was on top of it …
Damian’s the BEST! 2nd install he’s come out in 5 yrs . . Always on time, super fast, knowledgeable & patiently willing to explain everything to our non-tech brains. Excited to see how this new Hunter Communications compares to the peeps w/ Online NW for so long 🤞 Fingers crossed! They seem to be one of the fastest for rural Amity …
Our internet went out during the windstorm, and since every business is short staffed between Christmas and New Year’s we worried how long we would need to wait for service. Miles returned our call after-hours and was able to schedule a …
I’ve been a DSL customer of OnlineNW for years. It was necessary to go wifi. Change is hard, but the folks at Hunter made it easy. Madison on the phone was very helpful. Damien was the tech who came to see if trees were in the way. He …
Just a note to speak of the excellent service we received from Adam. He diagnosed our system and found out that we needed an upgrade to a newer receiver and now we our back on line with a clearer picture on our TV. Thank you for your courteous service!
Shout out to Adam for a timely response last week in addressing our router issues and fixing us up in a jiffy, all while enduring our pets who were enamored with him and probably less help than more in the process. None the less, thank you so much Adam for your kindness and friendly chat while waiting for things to boot back up.
Always quick to address any issues. Adam was out & quickly diagnosed our problem. He was very knowledgeable and friendly. It’s great to have an internet service that answers phone calls in an efficient manner.
Live somewhat off the grid. Challenge to get speed/wi-fi. Adam came out and explained everything. He was funny, professional, and extremely knowledgeable!! Excellent customer service! Thankful we made the effort for Hunter Communications to come out.
I debated if I wanted to write a review or not, but after two months of trying to get my refund and not hearing anything back from them, its been very disappointing. I cancelled my service and they still ended up charging me, I’ve called …
Just signed up and finally got my wifi this week and I gotta say the tech by the name of Adam was excellent. He did a very clean install while having a friendly conversation. The wifi service is great and overall I’m a happy customer.
Thanks Adam for coming out on a rainy day to upgrade our equipment – changed our dish & provided a free new router to take care of some internet issues we were having! …
Adam was a huge help today! This was our first time getting WiFi service in our name set up and everything went smoothly! Adam was very helpful with all my questions and I appreciate his work so much! 10/10 would recommend!
Since Hunter Communications completed the purchase of Online NW we have experienced a doubling of our internet speed with no increase in price and free device upgrades to aging equipment. Adam was responsive and very quick. Great service.
Damian came to fix a cable that had been accidentally cut by people installing a new roof (Spenser, a trainee, came along). Damien was friendly, professional, articulate, and generally made a very favorable impression. More important, he …
I want to give the highest kudos to representative Marcus Larson,. He was timely, easy to work with, and had excellent suggestions for for keeping my computers and monitors working. Marcus was very easy to work with, and has a vast …
We had our service connected today. A week ago we had the underground line installed to our house. Even though it was a lengthily process, it went smoothly . Damian and Spencer did our final inside connection today . They were on time and …
Adam was great. He was a bit late but called to let me know. I know we all have those days. He was able to take care of my request and even helped me to lower our bill all the while getting me faster speeds. He has a great personality and I …
Scott was Awesome! These guys ROCK! Scott was very helpful and an excellent technician helping us out in our rural location. If you don’t want to deal with all the red tape with other companies, call these guys! I would refer them to …
My husband and I decided to try Online Northwest and we’re so glad we did. Damian set everything up in the house, and it works great. ( We did however, realize that our Netflix and Amazon Prime wouldn’t connect. It was an easy fix to go …
Positively Wonderful! We had an extender installed to be able to use our wifi in more areas of our 20acres. Damian was the wonderful Hunter Technician who came out for the installation. I would give him 100 stars if that were an option. …
I don’t typically write reviews but felt compelled after receiving such stellar service. We called today to report that our internet service seemed to be slower then usual. Immediately they were able to look into on their end and …
Adam was great. Called before he arrived on he was time. The installation was fast. He tested everything to insure that I had a the best speed possible. Couldn’t ask for more.
Very efficient, checked with landlord at my request, and found the best placement for both of us. Cleaned up. Very personable young man, who enjoys his job. Thanks
Adam came out and fixed my internet quickly and was very courteous about my husband being asleep
Damian was great! knowledgeable and helpful.
Damian was very knowledgeable and quick. Answered all of our questions. Very pleased.
Adam did a great job fixing our downed service after a wind storm. He was quick and efficient! Adam also reviewed our service and helped us upgraded to a faster speed. Thanks for the great work Adam!
Great company. Adam, was really respectful and nice. Setting it up didn’t take long at all. Thank you again.
FOUND DAMIAN TO BE PROFESSIONAL AND FRIENDLY AND COMPLETED HIS TASK QUICKLY AND ALL WORKS FINE. HIGHLY RECOMMEND ………….
Good service
Great value
Amazing customer service
Very slow and very fustrating
Good service and nice people
Quick, friendly service
Friendly, competent and professional service!
Great service, awesome people!
Okay for most things. Terrible downlaod speeds.
Adam is terrific
Great service at a great price.
Wireless service is so inconsistent it should be much cheaper.
That Adam what a huge help.
It’s the best fiber ISP in the area!!!
Great company, great prices for WiFi access
Better than frontier but very expensive for the speed they deliver.
Excellent instillation done by Adam and Adrian!
Prompt friendly service. Recommend for great internet service.
Horrible internet! Never works. When I call customer service their answer is you can cancel if you don’t like it.
They do exactly what they say at a good price.
Friendly @ quick knowledgeable. What more could you ask? Ask for Damien.
The service & internet are great! They are a great company to deal with.
Service is extremely inconsistent. You can’t watch Netflix without it it failing
Fast friendly service and installation!! Service is working great!
so slow I could hand write faster then it can download. this is what i pay 80$ for really you suck OnlineNW
Super fast set up. On time and GREAT service
Fast, friendly service. Much faster access for our rural setting.
Awesome services
Great install. Great pricing. Fast internet. Better than Wave.
UPDATE: Got fixed fast and am good to go
Everyone that I’ve interacted with has been helpful, quick to answer questions and great people overall
Awesome service, easy to get ahold of. Very kind and helpful. Would highly recommend of Comcast.
Installed our system the day after calling. Very professional and neat work.
Was told on install that i had 13/3 service only to find out they had me capped at 8/1 when I called to find out why my connection was so slow they told me I had to pay an additional 50 bucks more a month to get the speeds I was told I was getting for 100 a month
Adam did a great job
The tech that performed the work was very thoural and professional.
Thank-you
Great customer service
Best Sevice ever. Online, and On time. Adam was very knowledgeable. Very Clean. We are Happy
OnlineNW appears to be closed at this time. There was some form of notification posted on the door of this business. No timeframe as to when this business will reopen.
Exceptional customer service. Highly professional & friendly installers. Internet service also significantly out performs ALL other options where I live. Highly recommend.
OnlineNW came, with little notice, to correct a service issue of my own making! Saved my bacon for sure
Service is the worst for a company selling knock off Internet. Its always blurry, and they charge for data. Don’t use it u want to run more than your blackberry from 1997.
If you’re using SATELITE INTERNET — THEN SWITCH TO ONLINE NW
My only option for internet was HughesNet (satelite internet) and I HATED it. When I found OnlineNW it was a HUGE change in speeds and pricing.
Fast friendly service, clean installation, good speeds, Adam did a great job!
Their technician, Adam, was very nice ,professional and knowledgeable. Thank so much for getting us set up!!
They arrived within minutes of appointment time and quickly installed and had my fiber internet running. Has worked excellent since.
Wonderful ISP! Great customer service! Reasonable internet cost and for those in rural areas, the internet phone service is a terrific value as well!
not just a slogan
-I do- try to support …
Good Speeds, 150GB Bandwidth Caps Are Unacceptable in 2017. Get it together, I pay $70/month, there shouldn’t be any data caps. This is why we need Net Neutrality.
Quick and easy tech Adam was a pleasure to work with my tv picture has never been clearer and my internet is great…thumbs up!!!
really great customer service. any issues get resolved quickly. the service reps that set up our service were kind, curteous and respectful. would recommend.
Had great service today with OnlineNW. Adam showed up quick and was able to find a solution for our internet service. Thanks!!
The technicians were great to work with. They were clean and respectful of my property. They were quite helpful explaining the system and the set up. 👍 …
Fantastic service and support! Best high speed internet for rural areas in range. Stable and reliable internet.
Always very pleased with the service I receive from OnlineNW! Any time, day or night, if I have an issue some one is able to help me.
I have never had as many issues with an Internet service as I Have with OnlineNW, I do not recommend This company, stay away from OnlinNW, Or You will have nothing but headaches and Frustrating issues
Demanded over $11,000 to connect because the driveway was slightly over 150 ft. Spent years installing around my tiny little town but refuse to hook up half the residents. Asinine.
We just got this.thrown on us. No other option we all had frontier with no issues but now we.got made to take this junk and pay for it . We dont have any choice. As its already tacked onto our rent.. its been hooked up for 5 hours now and …
As always amazing service! Had an issue with something and Adrian came out in the pouring rain, rearranged some things with the dish and now better service than ever before. Very happy customers.
Works where nothing else does. Easy quick install, no problems.
Highly recommend Online NW. They were able to find a signal after trying a couple buildings on our property and installed very quickly and professionally. Great service so far!
Great service! I would recommend them to anyone in their service area. I was calling Wave all of the time to get the promotion deal. Online NW has internet service cheaper with no promotion and hassle.
The customer service and technical support offered by Online NW is the best we have experienced from any internet provider!
Customer Service is a hit or miss depending on their availability. I have had their service for more than a year and a half. I have had CONTINUAL performance problems, most of which are resolved for two days then back to the normal poor …
A whole new world of peace and functionality compared to the horrible big wigs, comcast and xfinity which we all know are pains in the butt. Online NW has seamlessly provided our internet for two years without ever the need for a single …
Adam did a great job!
Scott did a great job
Great, clean, professional installation! Adam was very helpful and knowledgeable!
This is one of the worst connections ever. After many calls to customer service…..I have given up. By far not worth the price we pay. What we have learned from customer service is that someone sharing our bandwidth is using more then …
Our family of 7 people enjoys Netflix,You Tube and many other streaming sources…(Amazon Prime) using On-lineNW for our internet service. We have been a customer for nearly five years. There has NEVER been an instance of bad customer or …
Adam did above and beyond my expectations . Adjusted my device and got everything perfect.
Just made the switch from cable to Fiber from OnlineNW and could not be happier. The speed is the same for literally half the price!
The install was quick and efficient. When I mentioned that Wave broadband my …
Damian provided a solution to our reception issue using creativity and logic to solve our problem.
Adam was quick, professional and friendly!
We lost connectivity for a time, I couldn’t figure out the problem locally. I called them at about 8:30pm, message acknowledged it was on their end. Ten minutes later all was up and running. Good job online northwest.
I cant so much comment on the actual internet service since I do not have it. But I can comment on the technical staff. I have worked on numerous IT projects for our customers in OnlineNW service area, and between their Network admin staff …
Adam was terrific. Knowledgeable, professional and timely. Keep up the good work.
I was really frustrated with wait times when I did the initial post and gave online a much lower rating than it deserves for its ongoing work . Here’s the revised rating———– …
I have experienced nothing but fantastic customer service and very little if any interruptions with my internet service. I have been a customer for 4+ years now. We were able to stream Netflix, Amazon Video, music, etc. I have never had a …
Am paying over a hundred dollars a month for service that crashes or does not work alot of the time. Had to call the company repeatedly in the beginning and it has never been fixed. Last call we were told they would not come out again, to …
We have had online NW for 3 years , Great internet , responsive customer service. We also purchased our Cisco phone system through them ,Great system! Just upgraded to their fiber optic Wow what a difference . …
Online NW has been our provider for internet, cable and digital phone for 8 years. Over the years they have supported us with a handful of issues. Online NW has helped us with trouble-shooting over the phone and in person when necessary. …
Best ISP I’ve ever had. They have doubled the speeds twice now for no extra charge. The fiber is awesome, and I’ve never had an issue with my service.The price hasn’t changed or fluctuated and the auto pay is nice. I highly recommend them.
We use OnlineNW for a construction trailer. Installation and service were very fast and easy. Speeds, at least for our business, have been decent. I would recommend OnlineNW.
Pros: Excellent customer support. Lost internet and they had someone out on the next business day. Also much lower latency versus satellite, a must for working from home. …
From Lincoln is Sales to Tony in installation to Miles in tech support Online Northwest has been a very awesome company to work with. They all go out of their way to make sure my service is top notch! Thanks OLNW
We are fortunate to live in an area where Online NW installs fiber! We had major issues with CenturyLink, from having installation issues to promising fiberoptic speeds and then having significantly disappointing results. With Online NW, …
Had to transfer our service to a new address and Scott had everything moved and up and running at our new place in a little over an hour.
Adam was very knowledgeable and good at what he does. He was very kind and easy to work with
Amazing fast speeds, super fast installation, polite service people and caring customer service reps. Super reliable and haven’t had problems with outages like previous broadband company. And to top it off, I’m paying less than half of what I was paying before. My speed went from 2.1 mps to 101.7 mps. So happy I switched!!
The tech assigned to this hookup (Damian) was a real pro. On time, polite, efficient and a very likeable person. It’s seemingly rarer these days to get such great quality service. Thank you Damian!!! Thank you OLNW!!!
Online NW has to be, in my opinion, one of the very best, fastest, most reliable and least expensive fiber optic internet broadband connection anyplace here in the yamhill valley. We have been with them since August of 2016 and have only …
I live in Willamina and have the new fiber option here. We are SO very happy with it! Much faster and more consistent than both Wave and Centurylink. Also the customer service is really fantastic. They are prompt, friendly and professional. …
The highest recommendation for OnlineNW, and service rep Adam.
I called yesterday, and Adam was out here at 11am today. He reset the satellite, (in only a few minutes) and the speed, both in and out are greater then I’m paying. Hats off to Online NW!
Internet drops quite often. Very annoying since we pay a high price for it.
We own a semi remote property in West Salem and OnlineNW has been the only provider capable of getting a signal out here. Recently Adam came out to upgrade our equipment to the latest and greatest, now we’re seriously rockin! He had his …
FANTASTIC way to get rural high speed internet! Give them a call to see if they can reach you. Their quality is excellent, their response is nearly instant…I would have never dreamed we could get this kind of speed living rural for a very …
My Internet service had stopped, called to find out if there was problems after realizing I had severed my line tilling my garden, went kind of deep I called them back after Business hours and they dispatch somebody for the next day and had …
Adam did a great job. Super fast internet!
Adam did excellent job, extremely satisfied with his work and customer service
Called because my internet access was lost. Damian showed up exactly on time and immediately went to work. Found my neighbor had severed the fiber cable while planting trees and immediately attacked the problem. …
Adam was awesome help me with all my devices . Very professional thanks for sending him out !!!
Our installer was fantastic! My dad has a medical condition that makes it difficult to communicate clearly and Tony was patient and went out of his way to make sure my fathers wishes were carried out and kept him informed about it every step along the way. Our service is great and we wouldn’t dream of having any other provider.
Just completed a new fiber installation.
The Bad:
It took 3 weeks from start to finish. …
Adam went above and beyond to do this install. Defiantly an important asset to this company. If I was hiring right now I would take him away from you.
Adam did a great job installing the hardware, explaining the service, and communicating about when he’d arrive. I can’t recommend OLNW more.
We’re doing some remodeling and wanted to move our reception dish and router. Adrian came out and got everything fixed up to our satisfaction. He was quick, through, professional, and very helpful. We appreciated his suggestions for making things better.
Adam was amazing, diligent, informative and gave us great advice!!!
Damian from onlineNW completed a service call today that restored our internet service after a fallen limb brought down our line. Damian was on task from the time he arrived to the time he left. He quickly assessed the situation and came up …
We have utilized Online NW for well over a decade. Whenever we have had issues (rare), they are quick to respond and get us back up online. Highly recommend.
Adam did a great job…very professional.
Scott was a 5⭐️ Great service & Very helpful!
Damian & Spencer were awesome fixed my problem. I called this morning and was fixed this morning. Thank you for your service..😃 …
Adam did a great job explaining things and finding a solution. Our internet access improved significantly.
Adam was super quick and very professional!!
They were able to get here earlier than scheduled which was a huge plus ! Highly recommend!
Great service, nice people. I’m in a rural area and had difficulty getting good service. Damian came out, did a survey and helped me find a spot where I could get good coverage. After I put in some conduit he came back and ran wire and …
Damian was very knowable and helpful. He was polite and fixed my Internet problem quickly and without trouble. I give him an A++!
Thank you, Damian!
Damian didd a great job
Damian is awesome! Thorough, knowledgeable and professional.
Scott was prompt, helpful and kind. Thank you from British Parts NW
A must use company!!
One word to describe every step in the process… AMAZING! From the helpful, …
Great customer service. I live in the country surrounded by trees. Somehow someway they got it set up and it works perfectly! The gentleman who installed the unit was very respectful and professional. And unlike other satellite providers the didn’t waste my time trying to sell me things I didn’t need.
Adam installed a new antenna and ran new cable. Signal strength is best it’s ever been.
Adam was friendly and professional!
Thanks Adam
Damien was our installer and just flew through the install and had it up and running in no time ! On top of that, they equipped us with what we needed to have the best service possible. And if that’s not enough , they were able to install …
Adam did a fantastic job, saved me money and increased my speed. Only the best!
Amazing customer service, just had my network installed and the technician Adam was extremely professional and ensured that all my questions and concerns were adequately answered. Highly recommend!!!
Adam did a great job, fast and professional fixed the problem, everything as been great since the switch to hunter!
We just had Hunter install a point to point, internet from the house to our shop it works Awesome! Adam did an excellent job.
Adam stayed long and provided expert service above and beyond what was expected.
The person who came to do my install was very friendly and professional. He took the time needed to be sure the installation was done correctly. Even though it was hard to find a great connection, he persisted till the job was completed and …
Adam was very professional and competent with our issues.
Adam came into the house and came up with the best solution for how to get better Internet coverage for the whole house. He was knowledgeable, friendly and took the time to answer all my questions. Thanks Adam!
Scott did a great job. Got everything up and running fast.
Very friendly and helpful and was able to get my Wi-Fi set up and ready to use fast!
Adam came out to the shop and did a great job moving our services for a remodel. Early for the job , fast polite and a job well done.
The tech Adam was very friendly and helpful during our service appointment.
Damian and Spencer were very helpful and got us up and running to the best of their abilities.
Scott was nice and easy to work with and had a great Attitude.
Adam came out and changed out my router so I had much better coverage . Awesome job.
Thanks to Adam, I am now back up and running. He was prompt, polite and knowledgeable. Again, thank you Adam for your timely service.
Damian is the best! Fast install, on time, answered all my questions, and took care of everything we needed (in a rural area to boot!).
Adam was very professional and thorough! Thank you for taking the extra time to make sure everything was working properly. 👍 …
I had Damian come out and upscale my internet. He was so thorough and communicative that I had no worries it would be done correctly with no problems at all.
Damian did a superb job on the service call today. Made my day to have such a knowledgeable and courteous young man help us out today!
Scott has been extremely helpful and knowledgeable over the times he has been out here, and has solved the problems I’ve had. He is an asset to the company.
We have a wireless system and the satellite dish base was damaged by strong winds. Within an hour and a half of calling in for repair Adam showed up to replace the damaged components. Adam was very professional, couterious, and made sure I was satisfied with the repair. Try getting that type of service with another provider.
Adam was the Best, very professional, courteous and knowledgeable. Adam took the time to ensure all of our internet needs where properly working. In the future if there are ever any internet issues I will request him for the service.
Kevin Scott
We have a tricky rural internet set up and Spencer, Miles and John W. were all so helpful getting our issues resolved! Thank you!
Damian with online nw came out yesterday to replace our router. He was very helpful with all the information he gave us. We were having trouble getting a signal all through out our home. The new router did the trick. A big thanks to Damian.
Scott was amazing- goes out of his way to be helpful and explain things- cleaned up the location!
Scott the installer was great and explained the speeds to me and how they worked. #5331
Five star service by Adam for updating our internet service! Our speed has tripled! Excellent customer service!
My service man Damian was very kind and professional ! Very happy with my appointment.
Scott came out to move us from our temporary spot to out permanent location, he did a great job, was courteous, prompt and thorough. Thanks so much!!
Service Tech Adam arrived on time and figured out my internet speed in a timely matter.
Aloha,
Adam and Scott were very friendly and flawless in their professional expertise during the installation process. They arrived on time and went directly to work. …
Adam was our technician and he really knew his stuff. First he checked and adjusted the antenna on the roof for maximum signal strength. Them he checked our computer to make sure we had optimized the settings. Now we have fast internet …
Adam came and installed my new wireless internet service today! He was awesome, got the work done quickly, and even helped me make sure my TV and computer were connected properly. I have not had internet services in my home for over 10 …
Adam is a pleasant young man he did awesome job for us. Also patient when I kept asking questions.
Adam did a great job! Fast, friendly, helpful service. Highly recommend!
Service technician had amazing customer service, very informational, great problem solving and was fast with installation. Highly recommended.
Adam was a great person to work with. Very nice personality and very helpful and explained things in way that I could understand.
Mike Morris
Adam was professional and worked fast. He moved the antenna location and installed new equipment. Our internet is working better than ever. We have been customers of wifi NW for over 10 years and plan to continue with Hunter.
Me and my wife had Adam come in and help us with our network, setting it up in our new place. He was more than outstanding! Hooked us up with minimal conversation but he also made sure we understood everything that he was doing! Great job and clean work!
Adam was great! Moved our satellite dish and trimmed trees so to get a great signal. Adam was on time and keep me posted throughout the job.
Damian arrived quickly and sorted out my intermittent connection issue. He ended up replacing 2 items just to make sure I wouldn’t have problems later. Also cleaned up after. Thank you!
Adam and Scott were great! They came on time and got the job done quick. We tested to make sure the internet worked before they left. Very respectful and even let the kids watch them work and answered their many questions. Thank you guys, excited to have working internet again!
There’s not a lot of options for internet in our rural area, so I’ve been overjoyed that the option available is actually a great company! We pay a fraction of the cost of the big guys (starts with a C and ends with CAST), and get 10 times …
Adam was just here and switched out our equipment for the new upgrade. Didn’t need to ask they made an appt showed up a bit early and got the job done and then waited until I tested it out. Adam then explained about there different packages in case I needed to revise. He was polite virtuous and knew his stuff. Thank you
Fast service, fast internet! We just got upgraded by hunter and our speeds are faster than ever.
The tech Adam was polite, professional and knowledgeable!
Scott helped install my new fiber and his service was fast and reliable!
Formerly Online Northwest and now Hunter Communications, we have always been very pleased with performance and stellar customer service. We were just upgraded to faster speed. Many thanks to Adam, the tech, for spending all the time …
Adam and Damian were punctual and professional. They hooked us up in a timely manner and answered all of our questions while offering tips on reconnecting with our other devices. Such a refreshing experience from start to finish with everyone at Hunter, thank you for the great customer service.
Adam is an exceptional service guy! He persevered through a complex set of barriers to make sure I was connected and functioning at an appropriate speed. He was polite, friendly and professional. I sincerely appreciate his good work!
Scott was fantastic. Arrived early, worked quickly and our internet has never been better. Great communication.
Adam did a great job getting my service installed and did not leave until I verified my wireless connection. Thanks!
Adam was remarkable, going the extra mile to help us find the optimal spot for our fixed wifi installation.
Scott was very friendly , kind and very fast at his job. He knew what he was doing I give him a 5 star.
Scott & Nate and the Gang from Hunter Communications was on it yesterday in downtown MAC. This guy’s busted their hubbs to get the job done and let me tell you it took all day to get it up and running because of business neighbors involved. …
Thanks to Scott, the installation was very quick, very easy. Answered all the questions I had, was super friendly, couldn’t ask for more. Thanks, Scott!
Thank you Scott for fixing my internet wire issue today! Very helpful, professional and great at taking the time to explain the process. Thanks again
Damian upgraded our service and even improved our system beyond its original setup. So great! Thanks Damian!
Adam was great! He worked to set up our new internet and help to find the best location for signal. We could not be happier!
Scott was just here and everything works just great , He was very informative, and did a great job installing what was needed .
Now with luck everyone in the house will be happy too?? …
Internet was running poorly, and Hunter immediately sent out a technician to take a look. Adam (Technician) diagnosed the problem quickly, communicated possible solutions, worked around my busy schedule, and resolved all issues with exceptional customer service.
They have great customer service and tech support. They have always been awesome the few times we have needed assistance. Our tech Adam was friendly and went above and beyond
Our Hunter Communication installer was great and checked out the best install area and put everything back nicely. No ugly wires anywhere and we have such improved service for our internet!
Scott with Hunter Communications was my hero today to fix the internet. Professional and knowledgeable to fix the problem quickly. Showed up on time and is pleasant in his communications. Scott took care of the problem and verified that there where no other issues! Thank you Scott!
Spencer just finished adjusting my internet connection and was so kind, professional and explained everything in complete detail. Super happy! Thank you for the excellent service and very kind, knowledgeable person to work with on this! Thank you!!
Hunter Communications took over Onlinenw email services. We have had terrible service ever since. For 5 days we have not had email service. I have contacted them frequently with no resolution. Excuses are “no one is around as they are …
Adam was on time. Polite clean and respectful he was knowledgeable and made sure that everything was working he went above and beyond. All devices connected to the internet but i could not get Netflix to load he took the time to lookup the …
Over the past 4 years Hunter Comms has been great to work with. Yesterday my fiber wasn’t working, so I called and they booked a next day appointment. Scott arrived early and had me back on the internet within 20 mins of him arriving. Now, I can get back to work!
Had an issue with our internet going down. Called for service and they responded promptly. The technician, Scott, discovered that it was a waterlogged cable going out to the wireless antenna, and he replaced it. He was great. Very thorough, communitive and polite.
Adam came out next day to fix our internet issues because our neighbor built a metal building right in our satellites way. He found a new spot for it and even had to leave to go get parts and come back to but it there! He was on top of it …
Damian’s the BEST! 2nd install he’s come out in 5 yrs . . Always on time, super fast, knowledgeable & patiently willing to explain everything to our non-tech brains. Excited to see how this new Hunter Communications compares to the peeps w/ Online NW for so long 🤞 Fingers crossed! They seem to be one of the fastest for rural Amity …
Our internet went out during the windstorm, and since every business is short staffed between Christmas and New Year’s we worried how long we would need to wait for service. Miles returned our call after-hours and was able to schedule a …
I’ve been a DSL customer of OnlineNW for years. It was necessary to go wifi. Change is hard, but the folks at Hunter made it easy. Madison on the phone was very helpful. Damien was the tech who came to see if trees were in the way. He …
Just a note to speak of the excellent service we received from Adam. He diagnosed our system and found out that we needed an upgrade to a newer receiver and now we our back on line with a clearer picture on our TV. Thank you for your courteous service!
Shout out to Adam for a timely response last week in addressing our router issues and fixing us up in a jiffy, all while enduring our pets who were enamored with him and probably less help than more in the process. None the less, thank you so much Adam for your kindness and friendly chat while waiting for things to boot back up.
Adam did a thorough and amazing job installing our new router and updating our devices! Service and prompt and professional. Highly recommended!
Always quick to address any issues. Adam was out & quickly diagnosed our problem. He was very knowledgeable and friendly. It’s great to have an internet service that answers phone calls in an efficient manner.
Live somewhat off the grid. Challenge to get speed/wi-fi. Adam came out and explained everything. He was funny, professional, and extremely knowledgeable!! Excellent customer service! Thankful we made the effort for Hunter Communications to come out.
I debated if I wanted to write a review or not, but after two months of trying to get my refund and not hearing anything back from them, its been very disappointing. I cancelled my service and they still ended up charging me, I’ve called …
Just signed up and finally got my wifi this week and I gotta say the tech by the name of Adam was excellent. He did a very clean install while having a friendly conversation. The wifi service is great and overall I’m a happy customer.
Thanks Adam for coming out on a rainy day to upgrade our equipment – changed our dish & provided a free new router to take care of some internet issues we were having! …
Adam was a huge help today! This was our first time getting WiFi service in our name set up and everything went smoothly! Adam was very helpful with all my questions and I appreciate his work so much! 10/10 would recommend!
Since Hunter Communications completed the purchase of Online NW we have experienced a doubling of our internet speed with no increase in price and free device upgrades to aging equipment. Adam was responsive and very quick. Great service.
Damian came to fix a cable that had been accidentally cut by people installing a new roof (Spenser, a trainee, came along). Damien was friendly, professional, articulate, and generally made a very favorable impression. More important, he …
I want to give the highest kudos to representative Marcus Larson,. He was timely, easy to work with, and had excellent suggestions for for keeping my computers and monitors working. Marcus was very easy to work with, and has a vast …
We had our service connected today. A week ago we had the underground line installed to our house. Even though it was a lengthily process, it went smoothly . Damian and Spencer did our final inside connection today . They were on time and …
Adam was great. He was a bit late but called to let me know. I know we all have those days. He was able to take care of my request and even helped me to lower our bill all the while getting me faster speeds. He has a great personality and I …
Scott was Awesome! These guys ROCK! Scott was very helpful and an excellent technician helping us out in our rural location. If you don’t want to deal with all the red tape with other companies, call these guys! I would refer them to …
My husband and I decided to try Online Northwest and we’re so glad we did. Damian set everything up in the house, and it works great. ( We did however, realize that our Netflix and Amazon Prime wouldn’t connect. It was an easy fix to go …
Positively Wonderful! We had an extender installed to be able to use our wifi in more areas of our 20acres. Damian was the wonderful Hunter Technician who came out for the installation. I would give him 100 stars if that were an option. …
I don’t typically write reviews but felt compelled after receiving such stellar service. We called today to report that our internet service seemed to be slower then usual. Immediately they were able to look into on their end and …