Staff is very unprofessional a client older lady couldn’t find the place I help out by bringing the paper to them walk in said good evening the employee this look at didn’t help a lady came from another to help if any business with Richard ‘s Disposal , Inc. That would have been the last day
THIS COMPANY IS NOT ONLY RUN BY COMPLETE IDIOTS BUT ALSO BY PEOPLE WITH ZERO CUSTOMER SERVICE SKILLS!!!! I HAVE BEEN TRYING FOR OVER A MONTH TO GET 1 TRASHCAN AT MY LOCATION AND CALLED MULTIPLE TIMES AND EVERY TIME I CALL THEY SAY NO TICKET …
They never pick my can up on the first run, I have to call (phone is busy for hours on end) before the give me excuses as to why it’s not picked up…the absolute worst disposal company in the City of New Orleans
our recycling has not been picked up since before new years. It and the neighbors in the 3800 block of Prytania has been sitting out for three weeks now.
worst business in the city of new orleans. I can’t even rate it with stars because there aren’t enough negative numbers to accurately express how bad they are.
I put a mattress out on yesterday I just heard the truck when I went outside the mattress is still there and they didn’t even do the whole street just backed up half way through this is sad but they wanna strike do your job and ppl at the office is rude when you call it only be the young ones because the older ones does there job
I worked for this company temporarily and answered calls for complaints. The complaints were rectified and if I had the opportunity to work there again…I would do it in a split of a second. I enjoyed working with the staff and management.
The trash is picked up every Monday. The empty can is invariably left in the middle of the driveway entrance requiring that I leave the car in the middle of the street while I get out of the car and move the can.
Can someone please explain how can the hoppers miss a full trash container on pick up day. Now there’s trash floating on the rain flooded street (8400 blk of nelson st). Disgusting!!!!!
Missed collection. Called to report and sent a ticket but no response.. Garbage is still on the street in our neighborhood From reviews can see that Richard’s Disposal has poor quality service . Will report.
Took 3 months for them just to give me my recycling bin and in the four months since I have gotten it, they have picked up my recycling ONCE. And only because i called and asked them to. Now I am trying to call to get them to come get this essentially useless bin. Phone is busy. Just really frustrated.
No one came to pick up trash on our street they did the whole neighborhood but not our block at 2413 Oak Pl try to call no answer very unprofessional the city need to stop their contract and get someone that’s going to do the job this is …
Not professional! Instead of placing my recycle bin where you found it you leave it laying face down in the middle of my drive way so I have to pick it up and move it as I arrive home! Really!?!? Throwing it down instead of putting it back. I noticed others were the same. Get it together Richards!
I have had to order 3 new trash cans since Richards disposal started picking up in my neighborhood. The garbage man slings the trash can when they empty it and it causes the can to continually break.
Sometimes our garbage is not picked up on the days of service. This has happened so many times I have lost count and I end up having to call. We pay for this service every month and on time, follow all the guidelines. We are very dissatisfied with the service.
I called and asked a Woman about services that they do not offer. As I was saying, “All right, Thank—–” Click she hung up. I am born and raised in the south and have even worked customer service. I have NEVER had someone so rudely hangup on me. I’m not even a damn customer and I felt the need to leave a review.
At least once a month, usually twice, they fail to pick up my recycling. Then it sits out all day and people put their non recyclable garbage in it and I have to resort or they won’t pick it up the next week.
Requested a trash can 2 months ago, because the workers mishandled my trash can so bad that the lid cracked, then finally came apart. Called on 3seperate ocasions about it.. was told a ticket was printed and reprinted 3 times. And still …
These guys are monumentally incompetent. We’ve been waiting two months for a trashcan. Different story each time I call. I should get a new one “for sure next time the trash comes” and “for sure by April” (5 months since asking). …
Incredibly slow to pick up garbage. We run a hospitality business and guests had to walk up to bags of trash almost 24 hours after pickup time was assured.
Customer service was rude and disorganized. Told me to hold, and then answered …
They leave most of the trash in the streets. Most of the street litter in New Orleans comes from these sloppy and lazy trash men who are unable to get the van into the back of the truck. They only have 1 job and they get paid handsomely.
Last weekend I put my garbage out in the required can, and it wasn’t picked up. This weekend the same thing happened.There was nothing blocking the view of my garbage can. I tred calling to make a complaint, and all I got was a constant busy signal. I don’t understand what is going on. I am very angry to say the least!!!
This company is trash. Their customer service is trash. I was told this morning that management does not typically get in until 10:30am to 11am but the office opens at 8:30am. …
This is the worst company I have ever had a bad experience with. Glenn Richardson (3530 Rue Delphine ) So the hopper was mad at me for ask him to do his job. I even offered to help him but he spent about three minutes give me an attitude; …
These animals rarely pick up the trash and when they do they destroy the road, mailboxes an trees. New Orleans city contract. I would not hire to dump a cat litter box!! Worst I have ever seen and I have traveled the world!!!
Everyone I know who uses this company has problems. They basically do everything they can to find an excuse to not pick up your trash. A friend of mine is having problems because they are saying his very obvious house is commercial because he works from home, but they still expect him to pay for services.
We went into business with Richard’s disposal last December 2017. Everything seemed to be fine at first until the owner’s credit card started being charged for false hauls. We tried speaking with the Two ladies in the front office but we …
Terrible service – they don’t actually recycle. Neighbor and I had our blue recycle bins out. Truck pulled up and picked them up, but then also started dumping in regular trash bins (black bins), mixing them all together. Bins were left thrown down in the street. It does not appear as though they actually recycle!
Shameful!
Richard’s Disposal has the most uncaring and disrespectful workers I’ve ever seen. When complaints are made to the company, supervisors and/or 311 nothing is …
Richard’s disposal is trash. I placed a two neatly bagged large bags of branches, and they remained on my curb for six weeks (killing my ground cover), with me eventually paying a private company to pick them up despite multiple phone calls …
Just purchased a new home and requested a trash can two months before moving in. It has been one month since I made a request. It should not be this difficult to provide the tools needed for a service that I pay for each month. I’ve …
The most unprofessional, uncaring, uncouth sanitation workers I’ve ever had the displeasure of dealing with. And when you call their office to file a complaint, you get these unbothered, why are you calling me, I don’t give two craps …
My normal 90 gallon can was broken, a worker gave me a smaller can(recycle can) without my knowledge. So some days my trash don’t get picked up. I really think its sad that I’m paying for sanitation pickup and they don’t pick it up, regardless of what can its in.
They haven’t picked up recycling in over 2 months. I’ve called the city 311 weekly, left messages with the city’s sanitation team, and called them directly. Based on these reviews, this is a norm for the company and unfortunately we don’t have a choice.
This is the WORST garbage company in America! I have lived all over the world and I have NEVER had to call and complain until I moved to New Orleans. The hoppers are forever leaving my neighbor’s cans in front of my yard and ALWAYS having …
Trash!!! They never arrive on scheduled dates. Have to constantly call about trash pickup and after calling they still will not show up! Please find you a better waste management company, cause this company is Garbage pun intended!!!!
I am a designated “hot spot” because they miss my pickup at least two to three times a month. I have to call every time so that a truck can come by the next day to pick up the trash. Most of the time it sits at the curb until the next …
Very unprofessional. I’ve called 4 times regarding trash not being picked up. Each time I was told that a supervisor would be coming to make sure the trash is picked up. No one came. I asked to speak with the office manager and a Deidre …
I have called 311, Richard’s Disposal, Department of Sanitation probably 10 times each about not having my recycling, trash, or “large items” picked up since I moved across the country to New Orleans. I have followed all the instructions …
Best owner and best two adult individuals as his daughter and son of any business I deal with. This company owner takes care of every employee that works for him in New Orleans and Baton Rouge. He treats me with dignity and respect. I do …
Recycling has not been picked up at my
building since I moved in – over 2 months ago- bins are overflowing and they continuously ignore them. I have called 311, Richards, and they even go so far as …
I’ve been waiting for 2 weeks to get my trash picked up. I have trash in my house that I cannot bring outside because I’m still waiting for them to empty my container and no one is answering the phone.
Richard’s is contracted with the city of New Orleans to pick up the garbage and recycling in my neighborhood once each week. For 3 weeks now they have not picked up the recycling. I have called them twice each week and asked for them to …
The customer service is the worst. I have been waiting for a trash can for over three months. So I have to put my bags on the curb where animals dig through it daily. Then they never pick up on the sch day. So atm I have over two weeks of …
I called for one month to get yard trash picked up and week after week they simply would not pick up the bagged yard trash. I finally just paid a private owned company to come and get it. Our mayor needs to rebid their contract asap!!!
These are the worst of the worst. Destroying trash cans, driving the wrong way down the street, and no one working in the office when you call. No wonder they lost city contracts.
It’s been 3 weeks my can been sitting to street. Every week I call. Supervisor suppose to been calling. Now they saying it had been scheduled for pick-up, but they don’t know what day. They only come once a week. I never knew you had …
Fourth week in a row the bins in front of my housing have been ignored (five bins for a converted house). Repeated calls with no actual results and have caused them to be overflowing and a health hazard. Truly hope they get their act together someday.
They miss entire routes every week. I have to call them constantly to come and pick-up in our neighborhood. When they do come by they leave a trail of garbage down the road that gets washed into the storm drains. They smash apart the cans, …
The only company worse is Metro. They randomly just don’t show up for weeks at a time. Pick up trash a day late and the staff are surly and unpleasant.
Servicing the area for trash & recycling is their business. I will admit it took about a month to get things in order for RECYCLING at my place of employment, but once it was in place, it seemed to continue with fail (praying this remains …
The city contracts with Richard’s disposal to provide services, yet it’s going into the 2nd week that they have missed our street. Calls have been made by frustrated neighbors to no avail. Perhaps posting online will help? …
REFUSED to dump trash can its been over 3 months. My house is beginning to look like a pig pin, its both distusting and embarrassing. It’s getting to the point I can’t take trash out because it just sits infront of my house. Going back and …
Richards have always provided great service in Tall Timbers.Yes they had challenges during the pandemic what company din’t.Trash collection was the only thing that worked in this city. …
If Google allowed us to leave no stars, I would do just that. Richard’s Disposal is beyond bottom of the barrel when it’s comes to customer service and promptness. When it was announced the New Orleans based company was coming here to Jackson, MS, I knew it would be a bad move based off reviews I’ve read… now look at us. Terrible.
I’ve been calling FOR DAYS &cant seem to find anyone to answer their phones. they have no open or close times listed on there business.
Everything bagged up& in the correct cans. No one has picked up in 2 wks. Bill has been paid but service not provided.
Richard’s Disposal was super responsive to my concerns regarding trash pick up and replacement of a trash bin. The driver inadvertently missed our bin and we called to alert Richard’s of the issue. The driver returned within an hour and …
I don’t understand why a physical scheduled wasn’t mailed out to each individual taxpaying resident within the City of Jackson!! And when the service changed from Waste Management to this current company, i have been irritated with the …
They refused to pick up the neighbors’ garbage which was properly contained in their garbage can because it was on the corner and that wasn’t their street. The street the neighbors street is closed and dug up for construction. The garbage …
Poor service, customer service won’t respond, trash cans sit full on road for weeks without getting picked up. Trash company (ironic I know).
Hate this place.
Worst of the worst.
GOOD for business
…no comment…#curbside
Good company
They are worthless.
Excellent business!
Dirty
It’s a great disposal company.
A good place to work.#Handsdown
It’s not even worth talking about. They are just terrible.
I’ve been waiting five months for a trash can.
WORST COMPANY EVER!!! DO NOT USE THEM!!!
Very attentive and professional!
Horrible collection practices with horrible customer service, forced to give 1 star, since zero is not an option.
I have been calling and waiting on a trash can for 5 months and still haven’t gotten one.
Staff is very unprofessional a client older lady couldn’t find the place I help out by bringing the paper to them walk in said good evening the employee this look at didn’t help a lady came from another to help if any business with Richard ‘s Disposal , Inc. That would have been the last day
It’s been 3 weeks and the same trash is still in front my mom home. Can someone explain this matter!!
Guy left my can on the back of the truck so it got crushed by the garbage truck. Now I have no can. This company is run by ignorant people!
I didn’t have any experiences but can you take your trash can and block a person from parking on a public street let me
They constantly fail to pick up my trash and have horrible attitudes towards customers. Literally the worst!
THIS COMPANY IS NOT ONLY RUN BY COMPLETE IDIOTS BUT ALSO BY PEOPLE WITH ZERO CUSTOMER SERVICE SKILLS!!!! I HAVE BEEN TRYING FOR OVER A MONTH TO GET 1 TRASHCAN AT MY LOCATION AND CALLED MULTIPLE TIMES AND EVERY TIME I CALL THEY SAY NO TICKET …
They never pick my can up on the first run, I have to call (phone is busy for hours on end) before the give me excuses as to why it’s not picked up…the absolute worst disposal company in the City of New Orleans
our recycling has not been picked up since before new years. It and the neighbors in the 3800 block of Prytania has been sitting out for three weeks now.
worst business in the city of new orleans. I can’t even rate it with stars because there aren’t enough negative numbers to accurately express how bad they are.
I put a mattress out on yesterday I just heard the truck when I went outside the mattress is still there and they didn’t even do the whole street just backed up half way through this is sad but they wanna strike do your job and ppl at the office is rude when you call it only be the young ones because the older ones does there job
I worked for this company temporarily and answered calls for complaints. The complaints were rectified and if I had the opportunity to work there again…I would do it in a split of a second. I enjoyed working with the staff and management.
The trash is picked up every Monday. The empty can is invariably left in the middle of the driveway entrance requiring that I leave the car in the middle of the street while I get out of the car and move the can.
Our neighborhood did not get trash picked up Saturday and no one will answer my questions about why – and IF they will be coming today or not.
Can someone please explain how can the hoppers miss a full trash container on pick up day. Now there’s trash floating on the rain flooded street (8400 blk of nelson st). Disgusting!!!!!
Skip yards thought out the city weeks on end.
Missed collection. Called to report and sent a ticket but no response.. Garbage is still on the street in our neighborhood From reviews can see that Richard’s Disposal has poor quality service . Will report.
Took 3 months for them just to give me my recycling bin and in the four months since I have gotten it, they have picked up my recycling ONCE. And only because i called and asked them to. Now I am trying to call to get them to come get this essentially useless bin. Phone is busy. Just really frustrated.
No one came to pick up trash on our street they did the whole neighborhood but not our block at 2413 Oak Pl try to call no answer very unprofessional the city need to stop their contract and get someone that’s going to do the job this is …
Best company I dealt with so far, affordable, good service on time and they even work on holidays.
Thanks for your service,
Van’s transmissions Inc.
Not professional! Instead of placing my recycle bin where you found it you leave it laying face down in the middle of my drive way so I have to pick it up and move it as I arrive home! Really!?!? Throwing it down instead of putting it back. I noticed others were the same. Get it together Richards!
I have had to order 3 new trash cans since Richards disposal started picking up in my neighborhood. The garbage man slings the trash can when they empty it and it causes the can to continually break.
Sometimes our garbage is not picked up on the days of service. This has happened so many times I have lost count and I end up having to call. We pay for this service every month and on time, follow all the guidelines. We are very dissatisfied with the service.
I called and asked a Woman about services that they do not offer. As I was saying, “All right, Thank—–” Click she hung up. I am born and raised in the south and have even worked customer service. I have NEVER had someone so rudely hangup on me. I’m not even a damn customer and I felt the need to leave a review.
At least once a month, usually twice, they fail to pick up my recycling. Then it sits out all day and people put their non recyclable garbage in it and I have to resort or they won’t pick it up the next week.
Requested a trash can 2 months ago, because the workers mishandled my trash can so bad that the lid cracked, then finally came apart. Called on 3seperate ocasions about it.. was told a ticket was printed and reprinted 3 times. And still …
My building management employs them. Photos show general after pick up on many occasions
These guys are monumentally incompetent. We’ve been waiting two months for a trashcan. Different story each time I call. I should get a new one “for sure next time the trash comes” and “for sure by April” (5 months since asking). …
Incredibly slow to pick up garbage. We run a hospitality business and guests had to walk up to bags of trash almost 24 hours after pickup time was assured.
Customer service was rude and disorganized. Told me to hold, and then answered …
They leave most of the trash in the streets. Most of the street litter in New Orleans comes from these sloppy and lazy trash men who are unable to get the van into the back of the truck. They only have 1 job and they get paid handsomely.
Last weekend I put my garbage out in the required can, and it wasn’t picked up. This weekend the same thing happened.There was nothing blocking the view of my garbage can. I tred calling to make a complaint, and all I got was a constant busy signal. I don’t understand what is going on. I am very angry to say the least!!!
This company is trash. Their customer service is trash. I was told this morning that management does not typically get in until 10:30am to 11am but the office opens at 8:30am. …
Try this Number. ITs on the website but different than the google number.
Please pick up the trash for the love of god!!! ITS 100 degress outside.
This is the worst company I have ever had a bad experience with. Glenn Richardson (3530 Rue Delphine ) So the hopper was mad at me for ask him to do his job. I even offered to help him but he spent about three minutes give me an attitude; …
These animals rarely pick up the trash and when they do they destroy the road, mailboxes an trees. New Orleans city contract. I would not hire to dump a cat litter box!! Worst I have ever seen and I have traveled the world!!!
Everyone I know who uses this company has problems. They basically do everything they can to find an excuse to not pick up your trash. A friend of mine is having problems because they are saying his very obvious house is commercial because he works from home, but they still expect him to pay for services.
We went into business with Richard’s disposal last December 2017. Everything seemed to be fine at first until the owner’s credit card started being charged for false hauls. We tried speaking with the Two ladies in the front office but we …
Terrible service – they don’t actually recycle. Neighbor and I had our blue recycle bins out. Truck pulled up and picked them up, but then also started dumping in regular trash bins (black bins), mixing them all together. Bins were left thrown down in the street. It does not appear as though they actually recycle!
Shameful!
Richard’s Disposal has the most uncaring and disrespectful workers I’ve ever seen. When complaints are made to the company, supervisors and/or 311 nothing is …
Richard’s disposal is trash. I placed a two neatly bagged large bags of branches, and they remained on my curb for six weeks (killing my ground cover), with me eventually paying a private company to pick them up despite multiple phone calls …
Just purchased a new home and requested a trash can two months before moving in. It has been one month since I made a request. It should not be this difficult to provide the tools needed for a service that I pay for each month. I’ve …
The most unprofessional, uncaring, uncouth sanitation workers I’ve ever had the displeasure of dealing with. And when you call their office to file a complaint, you get these unbothered, why are you calling me, I don’t give two craps …
My normal 90 gallon can was broken, a worker gave me a smaller can(recycle can) without my knowledge. So some days my trash don’t get picked up. I really think its sad that I’m paying for sanitation pickup and they don’t pick it up, regardless of what can its in.
They haven’t picked up recycling in over 2 months. I’ve called the city 311 weekly, left messages with the city’s sanitation team, and called them directly. Based on these reviews, this is a norm for the company and unfortunately we don’t have a choice.
This is the WORST garbage company in America! I have lived all over the world and I have NEVER had to call and complain until I moved to New Orleans. The hoppers are forever leaving my neighbor’s cans in front of my yard and ALWAYS having …
Trash!!! They never arrive on scheduled dates. Have to constantly call about trash pickup and after calling they still will not show up! Please find you a better waste management company, cause this company is Garbage pun intended!!!!
Black millionaire that don’t care okboy Frank jones he needs you but RIP ok
Constantly over bill, don’t correct it when you prove they’re wrong, and randomly pick up the trash.
I am a designated “hot spot” because they miss my pickup at least two to three times a month. I have to call every time so that a truck can come by the next day to pick up the trash. Most of the time it sits at the curb until the next …
Very unprofessional. I’ve called 4 times regarding trash not being picked up. Each time I was told that a supervisor would be coming to make sure the trash is picked up. No one came. I asked to speak with the office manager and a Deidre …
I have called 311, Richard’s Disposal, Department of Sanitation probably 10 times each about not having my recycling, trash, or “large items” picked up since I moved across the country to New Orleans. I have followed all the instructions …
Best owner and best two adult individuals as his daughter and son of any business I deal with. This company owner takes care of every employee that works for him in New Orleans and Baton Rouge. He treats me with dignity and respect. I do …
Recycling has not been picked up at my
building since I moved in – over 2 months ago- bins are overflowing and they continuously ignore them. I have called 311, Richards, and they even go so far as …
Always having to call them to come pick up bin. They quick to cut you off when payment isn’t received.
I’ve been waiting for 2 weeks to get my trash picked up. I have trash in my house that I cannot bring outside because I’m still waiting for them to empty my container and no one is answering the phone.
Richard’s is contracted with the city of New Orleans to pick up the garbage and recycling in my neighborhood once each week. For 3 weeks now they have not picked up the recycling. I have called them twice each week and asked for them to …
The customer service is the worst. I have been waiting for a trash can for over three months. So I have to put my bags on the curb where animals dig through it daily. Then they never pick up on the sch day. So atm I have over two weeks of …
I called for one month to get yard trash picked up and week after week they simply would not pick up the bagged yard trash. I finally just paid a private owned company to come and get it. Our mayor needs to rebid their contract asap!!!
These are the worst of the worst. Destroying trash cans, driving the wrong way down the street, and no one working in the office when you call. No wonder they lost city contracts.
It’s been 3 weeks my can been sitting to street. Every week I call. Supervisor suppose to been calling. Now they saying it had been scheduled for pick-up, but they don’t know what day. They only come once a week. I never knew you had …
Fourth week in a row the bins in front of my housing have been ignored (five bins for a converted house). Repeated calls with no actual results and have caused them to be overflowing and a health hazard. Truly hope they get their act together someday.
They miss entire routes every week. I have to call them constantly to come and pick-up in our neighborhood. When they do come by they leave a trail of garbage down the road that gets washed into the storm drains. They smash apart the cans, …
The only company worse is Metro. They randomly just don’t show up for weeks at a time. Pick up trash a day late and the staff are surly and unpleasant.
Servicing the area for trash & recycling is their business. I will admit it took about a month to get things in order for RECYCLING at my place of employment, but once it was in place, it seemed to continue with fail (praying this remains …
The city contracts with Richard’s disposal to provide services, yet it’s going into the 2nd week that they have missed our street. Calls have been made by frustrated neighbors to no avail. Perhaps posting online will help? …
REFUSED to dump trash can its been over 3 months. My house is beginning to look like a pig pin, its both distusting and embarrassing. It’s getting to the point I can’t take trash out because it just sits infront of my house. Going back and …
Richards have always provided great service in Tall Timbers.Yes they had challenges during the pandemic what company din’t.Trash collection was the only thing that worked in this city. …
If Google allowed us to leave no stars, I would do just that. Richard’s Disposal is beyond bottom of the barrel when it’s comes to customer service and promptness. When it was announced the New Orleans based company was coming here to Jackson, MS, I knew it would be a bad move based off reviews I’ve read… now look at us. Terrible.
I’ve been calling FOR DAYS &cant seem to find anyone to answer their phones. they have no open or close times listed on there business.
Everything bagged up& in the correct cans. No one has picked up in 2 wks. Bill has been paid but service not provided.
I always try to give credit where credit is due, because more often then not people leave the negative but forget to leave the positive. …
Richard’s Disposal was super responsive to my concerns regarding trash pick up and replacement of a trash bin. The driver inadvertently missed our bin and we called to alert Richard’s of the issue. The driver returned within an hour and …
I don’t understand why a physical scheduled wasn’t mailed out to each individual taxpaying resident within the City of Jackson!! And when the service changed from Waste Management to this current company, i have been irritated with the …
They refused to pick up the neighbors’ garbage which was properly contained in their garbage can because it was on the corner and that wasn’t their street. The street the neighbors street is closed and dug up for construction. The garbage …