WH Riley & Son

W.H. Riley & Son

How many businesses have you dealt with that have been around since Ulysses S. Grant was in the White House? Think about all the things that have changed since then. We’ve gone from the Pony Express to WhatsApp, from horse-drawn wagons to SUVs. And think about all the changes in fuels and how we use them. Through those years, W.H. Riley & Son has been a constant, delivering fuels to southeastern Massachusetts since its beginnings in 1873 in North Attleboro by William H. Riley and his son Elmer.

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WH Riley & Son Reviews ( 121 )

  1. After calling and asking the rate I found the person answering the phone was very rude not A company I will ever call again they’re loss on six apartment buildings.

  2. Very pleasant experience! I had what I thought was a main concern which turned out to be minor, but service man was patient with me and explained everything as he was going along.

  3. I have been using WH Riley since I bought my house in 2004.They are the best oil company that I have ever used.The service you get is the best around.So if you are looking for a great oil company.Switch to WH Riley!

  4. I use these people to clean three gas furnaces in my apartment building. Had an issue with my oil heat in my house but because I didn’t buy oil from them they refused to come. Not to mention they try to bill your debit card before even telling you what they’ve done and what the cost is very unprofessional.

  5. Altho we’ve only been customers for a few weeks, I know we made the right decision choosing WH Riley & Sons. Everyone I’ve spoken with has been incredibley helpful, knowledgeable and kind.

  6. W.H.Riley is amazing !! There service is remarkable and this comes from a 62 year old who has experienced other companies in my past .. Been with W.H.Reilly for at least …

  7. I’ve been a customer with WH Riley since I bought my house in 2014. They are very nice and professional. Definitely recommend them for all you heating and AC needs .

  8. We have been customers of WHRiley for over 12 years. They have always been very professional. I would recommend them if you are looking for a good dependable heating oil service company.

  9. Been a customer for years and always happy. Technicians are always friendly and efficient. I ask a lot of questions and they are polite and responsive. I would highly recommend WH Riley & Son.

  10. We have used W.H. Riley for over 16 years and have always felt that they have given us great service. They have even come to the house late in the night to fix an issue. Would highly recommend them!!

  11. W.H.Riley & Son have always given us prompt and excellent service.
    They value the customer and go the extra mile to assure the work is done to perfection. A grateful customer!

  12. I was having trouble with the water in the shower getting hot for a couple days. When I called they had someone out within two hours, even during this pandemic! From the call center to the two employees that came out, everyone was so helpful and professional!

  13. The tech that came out to do maintenance check on my central air conditioner was thorough, attentive, and informative to me, while checking my central air conditioner. I could not read the name on the receipt. I hope he receives the credit for his work. Thank you.

  14. Wh Riley took the time to assess my problem with my hot water heater. They replaced it in a timely fashion like always without making a mess in our home. I highly suggest using them!!!

  15. W.H.Riley is a great company to do business with. No matter what time of day or night that you have a breakdown they will be at your house when you call. They are very efficient. Their employees are always polite. They know their job and they will take their time until they figure out what the problem is and fix it.

  16. Bob C. Preformed my yearly service and he was very professional and knowledgeable. He maintained a very clean workspace. I am very pleased with everything W.h Riley has done for us.

  17. W.H. Riley is the best of the best! Crew was so friendly and CLEAN! I switched from an electric stove over to a Propane one. They cleaned up everything and were very professional! Would recommend to anyone

  18. When we moved to Taunton MA three years ago, we didn’t know anything about oil heat, tanks, or tune ups. The company understood or needs and gave us the best advice and was NEVER upset no matter how many questions we ask. I would highly recommended them to anyone. Thanks for making us feel at home.
    Annette and Kim

  19. Bad company!! very dishonest! Very disorganized an also have every excuses under the sun until they get you to sign up for their oil!! Good luck getting screwed.

  20. They provided a lot of work. They disambulded the top of the furnace and cleaned out the dirt. It was the first time I can remember that being done. After resembling they cleaned the entire area around the furnace. They also ran a test to check on it’s total efficiency. A job well done, Bravo Zulu!

  21. Had a furnace tuneup. Technician came on time. He spent an hour and 1/2 working on the furnace and changing a leaking valve. When done he answered all my questions. Very neat a clean workmanship. Professionally done.

  22. We have found WH Reilly o deliver great service for over 35 years. Whether it is service and maintenance, new service installation or oil delivery, we feel we can depend on the team at WH Reilly to be there when we need them. The customer service office staff are always pleasant and helpful when scheduling services.

  23. Lost a/c cooling and home temp went up over 80 degrees. Call WH Riley and had a technician there the next day. Within an hour a/c working and home cooling down. We are very pleased with their service.

  24. Looked around for a great oil company and was so thrilled we found this one! Hands down the best oil company around! They genuinely care about people. They will walk you through any questions, super patient and attentive, and offer all types of service. Would recommend them to anyone & everyone!

  25. Arrived at the scheduled time, was clear about not using the main entrance so floor would stay clean. Told us parts were needed and they will notify us when they are returning. …

  26. Had our heater repaired by an experienced WH Riley representative, today, 2/18/20. The service provided by this man was very informative and very courteous. I am impressed that WH Riley has service folks of his professional ability. Thank You. DJC

  27. Had to have furnace replaced. They did an excellent job ! Kerosene smell finally gone. Also left a little mess in furnace area. This was cleaned up on their return trip. All said we were very satisfied and would not hesitate to use them again .

  28. I have been a W H Riley customer for 54 years. In all that time I have never run out of oil. I have had excellent service and have never had to wait much more than one hour for emergency service. I have also had complete furnace …

  29. My AC was leaking so I had to shut it off. It was so hot, I tried to use the AC later. It still leaked water so I shut it off. I waited a couple more days and tried the AC again and it still leaked. I was afraid to call to have it checked. …

  30. Great experience- I’m new to “oil heat”. Service Tech” did a check up, performed some necessary activities for the account and educated me to understand my furnace and how to use it. A great experience!

  31. WH Riley & Son is by far the best oil company we have had servicing our house. We have had four different companies over the last 20 years and this one is reliable, prompt, and expert. Dealing with this company is very friendly and is the best experience we have had!

  32. Great Company! Have used for several years as Supplier. Smooth deliveries and billing. First time I needed a home visit for Furnace issue. Now I can also say that the Service is just as good! …

  33. Our A/C unit was not blowing out cold air…on one of the hottest days of the year…, so we called W.H. Riley whom we have an account with. They sent a technician out and he arrived about 2 hours later…very fast service. Jason was the …

  34. Our 30+ year old central AC finally failed so we had to have it replaced. The team at W.H Riley was able to get us a replacement installed and running. The new unit is a huge improvement on our older one, and does a great job keeping our …

  35. We love WH Riley. We have been with them for 20+ years and they’ve always been so accommodating and helpful. Great customer service and pricing.

  36. Service to my furnace was done in the time frame I was told by Riley’s oil and furnace is in good working order know, repairman knows his stuff.

  37. Our aging A/C system was not coping with the heat waves of this summer. Called Riley at 8:15 AM and the A/C tech Mike showed up in about 15 minutes. He inspected and cleaned all the components, added some refrigerant, effectively doing a …

  38. Service Tech was personable, professional, and educational. He was patient and detailed in his explanations of servicing the tank oil change and furnace dynamics. I think his name was Rob. Thank you sir and thank you for your service to the country.

  39. The service was great and done in a timely manner! The technicians were professional and willing to answer any questions. It was a large project and we are very happy with outcome.

  40. Technician performed the annual maintenance on the boiler and was able to determine that a major issue existed. As promised by the tech, WH Riley immediately scheduled an appointment to remedy the issue. Peace of mind and great customer service is why WH Riley is #1 with us!

  41. The service was quick and was responded to professionally. The Tech was knowledgeable and educational, which is what I needed. He put my fears to rest and did my furnace maintenance while here. Made a suggestion as to replacing the AC …

  42. We recently had to replace our oil burner and hot water heater. The two WH Riley employees were fantastic. They were hard working, professional, and always ready to answer questions. We have been customers for 39 years and have been very happy with the service. This encounter just reinforces our commitment. Thank you

  43. We have had service and support from wh Riley for many years. They are professional, courteous, and passionate to detail. Anyone in se mass should consider them for their heating, hyac, and heating supplies. I can only Offer two words. Thank you

  44. the gentleman was very courteous. he left my basement very clean. even though i have not had my burner cleaned in many years he did not make me feel that bad about it. just recommended i keep up with it a little better.

  45. Annual oil burner performance tune-up & efficiency measurement was just performed by WH Riley. The technician arrived on schedule. Inspected and cleaned the burner, checked that the burner exhaust vent was secure. He replaced the air filter, ran an efficiency test and was on his way. Job well done.

  46. Had WH Riley recently update/troubleshoot my AC unit. Both techs were here on time, performed the work quickly and professionally. I have used WH Riley for my oil needs for over 25 years, only recently did I start to use them for my AC (my error in never asking). They are awesome for both service needs!

  47. Riley oil has been our oil company for 26 years and they have been very prompt, always helpful answers to any questions I may have. Today I had my furnace winterized by a wonderful, knowledgeable Riley serviceman. He was prompt, & completed the job very quickly. This company is the best!

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