SFCU is a Local credit union located on Rte 9 in Shrewsbury offering financial products & personalized assistance to individuals & businesses. Electronic services, online applications, drive-up & ATM available.
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 7AM to 4PM |
| Tuesday | 7AM to 6PM |
| Wednesday | 7AM to 4PM |
| Thursday | 7AM to 6PM |
| Friday | 7AM to 5PM |
489 Boston Tpke, Shrewsbury, MA 01545
Great place,very friendly and helpful personal.
Always helpful and thorough!
Quick. Nice branch.
to get in to my on line checking account SFCU sends me a pass word to my cell phone which does not always work.
it been more than a week i am not able to do any activity on line due to error which they are not giving me any status . so frustrating …
Great people good bank.
I was told one thing over the phone and something completely different at the bank.Very aggravating! I will take my business elsewhere.
I really like this credit union, they are smart and fast and treat you like an actual person.
I’ve been dealing with SCU for years and I have only had positive experiences with all the staff there.
They always go the extra step in customer service , whenever I call.
Went in this morning to open an account,so it started with a little wait then when there was an available customer service they actually tried to get someone else in before me which it appeared to me that it was not right I however told the …
Stay away!!!!! Will be closing my account after 8 years. They now charge tons of fees and only give out loans based on how much money is in your bank account. I was denied a loan because the funds in my checking account were low. If you’re rich or wealthy this is the bank for you!! Otherwise stay far far away.
ABSOLUTELY DISGUSTING COMPANY. NO 24/7 PHONE SERVICE. STOLE MONEY FROM MY HUSBAND’S ACCOUNT, LEDGER SAYS SPECIFIC AMOUNT, WHEN THEY COME BACK NOT ALLOWING HIM TO PULL IT….ESPECIALLY WHEN HE DROPPED DOUBLE THE AMOUNT LAST NIGHT. …
I switched from a bank to this credit union because of ethical reasons. I can’t see my credit card transactions online. I thought it would be resolved but no. Today I spent an hour there and they couldn’t answer a single question about a …
Shrewsbury CU has always been helpful and kind to me since I started my first savings account as a teenager. Their rates are great. I encourage anyone to do business with them!
This has been my bank for over 10 years. I trust them so much and refuse to switch banks, even though I haven’t lived nearby in almost 4 years. They are always friendly, at least remember your face, if not a name. I’ve never had an issue …
Worst bank. Never any after hour help. Was locked out of my account because I couldn’t check my balance and was so embarrassed when my card declined out to dinner
Poor customer service . Progressively going down hill.
Big bank service charge if they need to transfer money from savings to cover checking – Rude unfriendly people on the phone . A few remaining nice people from the old days when they were in the church parking lot.
since week or so no account balances are displaying online or app. No one in the bank is helping or rectify the issue. Managers are not available to answer the call. Leaving the voice message no response. …
I just used Shrewsbury Credit Union for a 0% mass heat loan. It went flawlessly. Did the application online, and over the next 2 days everything was approved. Made an appointment to sign the paperwork and Was in and out in 10 minutes. Couldn’t have been a better experience.
I’m an out-of-state veterinary student and stop here to do my shared-branch banking. Service is fast and the people have all been friendly. Never had a complication or complaint out the place.
Had a great experience with my refi. Everything went smoothly
Would highly recommend . Great rates knowledgeable staff. Mary Grace made everything seamless ! Been a member for years always treated very well. …
I have had great experiences with SFCU. They make life easy for you and they have very nice staff. I would definitely recommend them for any of their banking products.
My favorite bank in the world! After having tried most banks, over the years, large and small, where you are only a (disposable) number, I found this gem, when I moved to Shrewsbury, MA. …
Got a great rate on my car loan but the customer service is sub-par. The lady I was working, Jean, seemed to always be out of the office. Whether it was on another long lunch, she got in late or she left early (both of which occurred), it …
I have been with SCU since 2002. I have NEVER been disappointed with any of the services. Everyone makes an effort to provide the best customer service. Most will call you by name upon seeing you. Banking over the phone is the best with the bank staff. I love SCU.
Might as well go to a big bank. Tried to refinance the home equity line I had with them.
First they wanted me to take out more, no thanks, then their attorney, Joe …
We’ve been with SFCU since the late 1980’s. We have always gotten excellent treatment, and quick responses to needs and questions that come up. They helped me get first round PPP during the pandemic. Then PPP forgiveness later on. They’ve been great for us.
This Credit Union is awful, they do absolutely nothing for you. You have to do all the footwork yourself and beg them to make certain transactions for you they are not helpful and will not do anything for their customers. Strange …
Got a great rate on my loan, very happy with it. However, the customer service can be improved. From the girl at the front desk to the teller that handles my transaction, not a smile, no ‘Thank You’ and never ‘Have a Nice Day’. Not just …
Ever get a letter from a bank telling you what the charges are going to be for your refinance? I’m sure you have and I’m sure they kept to their word. Not at Shrewsbury Federal Credit Union. There you can get a letter from a loan officer …
Had a wonderful experience with my loans and banking. Exceptional customer service, they really go above and beyond to work with me and my loans went seamlessly. Best bank I have ever worked with and had an account with. Would highly recommend.
I’ve been with SFCU for almost 30 years now and have always been treated with the utmost respect.
It pains me to read some of the reviews because I have had nothing but wonderful …
I love the Shrewsbury Credit Union! The staff are so friendly and very attentive. They are knowledgeable about the bank’s products and benefits. They are the best!
Amazing personal service. They may not have as many bells and whistles as some of the huge chain banks but I’d much rather have the outstanding service the credit union provides. I have been a member for over 40 years and I will never change my bank….