Internet service provider, Pend Oreille Valley Networks, Inc.
Appointment today was a no show. Supposedly they wrote my number down wrong and didn’t have code to my neighborhood. There is a call box right … See more
Used to be great, but now the download speed is very low. Can’t even watch a youtube video without pausing it and waiting for it to buffer. Hoping it will get better.. I get everything i need to get done, so thats good. Wouldn’t recommend it.
Undoubtedly the worst ISP ever! Their customer service is absolutely despicable it blows my mind they aren’t out of business yet. They will lie to you, and steal your money just beware!!!
Low connection speed, extreme instability, numerous issues. -When- it works okay, the download speed is very unstable. Bounces up and down constantly. Today, our connection is dropping completely every couple minutes. Completely unusable. It was a pain just to get to this page to write this. Absolutely ridiculous.
Don’t like posting negative review but they leave me no choice. Very unresponsive not a good value but for some of us this is our only option and they know it. For $140/month it’s painful to pay for this level of service.
We’ve been using POVN for many years. If we have a problem they often come out and take care of it. If it were not for them we would not have TV, internet that does a great Job. It depends on where you live…..we are lucky!
I’d avoid at all costs if possible. They don’t know what customer service is, and they sell you terrible speeds for exorbitant prices. Network stability is terrible at best, and management doesn’t seem to care to fix it.
Worst customer service I have experienced and I had charter cable at one time. No interest in helping get service restored, very limited customer service hours, don’t reply to messages , no help on weekends, horrible customer service. Great while it works but God help you if you have a problem especially nights and weekends.
Honestly I have a tremendous amount of ire directed at this company that was one of the first ISP’s in the region and has been charging people, like my elderly father money to utilize an email for well over two decades. …
EXTREMELY RUDE Customer Service! I was laughed at, and hung up on.. Internet speeds have been AWFUL for the past day and half, and the person on the phone tells me “It’s because of everyone taxing the internet and working from home” Like we …
I’ve been with them for 6 months now with no problem, very good spreeds and excellent customer service. In fact I went to I fiber, Concept Cable, and Povn when looking for an ISP and chose POVN because they took the time to explain …
Customer service is friendly, wifi is line of sight from transmission tower and works good when it’s up. Service has limited band with of 2 to 10 meg. Service periodically drops out two three days at a time throughout the year. As of …
Can’t speak for their fibre offering (which they resell at retail from the local Public Utility District) but their wireless service represents the worst connectivity I’ve ever experienced in 30+ years of using the Internet. …
POVN employees have been great at addressing any issues I may have and getting them taken care of ASAP. I went from wireless to broadband when the “switch” happened, and I have amazing internet, and it’s very affordable. Even when the …
You want fast, reliable nonstop wifi? Well your in the wrong place, whats the point of buying from these guys if you cant even look them up on their on wifi. Literally. This is my second review and ill bet theyll delete this too. I remember …
Internet out again, I called last month when it went out, I called last week when it went out, I called today. I have never received a call back. I rely on the internet for my TV. No internet, no TV. At a time when we really need it the …
I have been with POVN for almost 2 years now. We have had a couple major outages that took us down for multiple days however it is only happened a few times over the past two years. Looks like a good change in management happened, as I have …
Thanks for your help today Cody.
Great fiber in a rural area
Absolute garbage! I have never been so… so… INSULTED by a wifi connection! It’s degrading!
Getting frustrated with the amount of outages! For $100 a month, I expected better!
POVN in Newport has been excellent to me! Great service! Love these guys!
Used to be great, but now the download speed is very low. Can’t even watch a youtube video without pausing it and waiting for it to buffer. Hoping it will get better.. I get everything i need to get done, so thats good. Wouldn’t recommend it.
Undoubtedly the worst ISP ever! Their customer service is absolutely despicable it blows my mind they aren’t out of business yet. They will lie to you, and steal your money just beware!!!
Low connection speed, extreme instability, numerous issues. -When- it works okay, the download speed is very unstable. Bounces up and down constantly. Today, our connection is dropping completely every couple minutes. Completely unusable. It was a pain just to get to this page to write this. Absolutely ridiculous.
Don’t like posting negative review but they leave me no choice. Very unresponsive not a good value but for some of us this is our only option and they know it. For $140/month it’s painful to pay for this level of service.
We’ve been using POVN for many years. If we have a problem they often come out and take care of it. If it were not for them we would not have TV, internet that does a great Job. It depends on where you live…..we are lucky!
I’d avoid at all costs if possible. They don’t know what customer service is, and they sell you terrible speeds for exorbitant prices. Network stability is terrible at best, and management doesn’t seem to care to fix it.
Worst customer service I have experienced and I had charter cable at one time. No interest in helping get service restored, very limited customer service hours, don’t reply to messages , no help on weekends, horrible customer service. Great while it works but God help you if you have a problem especially nights and weekends.
Honestly I have a tremendous amount of ire directed at this company that was one of the first ISP’s in the region and has been charging people, like my elderly father money to utilize an email for well over two decades. …
EXTREMELY RUDE Customer Service! I was laughed at, and hung up on.. Internet speeds have been AWFUL for the past day and half, and the person on the phone tells me “It’s because of everyone taxing the internet and working from home” Like we …
I’ve been with them for 6 months now with no problem, very good spreeds and excellent customer service. In fact I went to I fiber, Concept Cable, and Povn when looking for an ISP and chose POVN because they took the time to explain …
Customer service is friendly, wifi is line of sight from transmission tower and works good when it’s up. Service has limited band with of 2 to 10 meg. Service periodically drops out two three days at a time throughout the year. As of …
Can’t speak for their fibre offering (which they resell at retail from the local Public Utility District) but their wireless service represents the worst connectivity I’ve ever experienced in 30+ years of using the Internet. …
POVN employees have been great at addressing any issues I may have and getting them taken care of ASAP. I went from wireless to broadband when the “switch” happened, and I have amazing internet, and it’s very affordable. Even when the …
You want fast, reliable nonstop wifi? Well your in the wrong place, whats the point of buying from these guys if you cant even look them up on their on wifi. Literally. This is my second review and ill bet theyll delete this too. I remember …
Internet out again, I called last month when it went out, I called last week when it went out, I called today. I have never received a call back. I rely on the internet for my TV. No internet, no TV. At a time when we really need it the …
I have been with POVN for almost 2 years now. We have had a couple major outages that took us down for multiple days however it is only happened a few times over the past two years. Looks like a good change in management happened, as I have …