A member-owned, not-for-profit, financial institution focused on providing the highest levels of personal service, not the bottom line, for over 82 … See more
I hate when they freeze your account!! I accidentally hit the wrong number and now I have to wait until a week day to get my account unfrozen 😡 I wanted to pay bills and several other things. …
TruPartner Credit Union truly cares about their community. They have sponsored Financial Literacy Curriculum at a local high school, and are invested in the future of their youth.
Manager is indifferent and refuses to honor the co-op agreement. Their ATM is being staked out by muggers. I attempted to inform the manager; she very obviously doesn’t care.
Been a long time member but a new employee is causing me issue’s there everytime I go in. I’ve even heard in line other customers complain about how much trouble he puts them threw asking them 1000 questions etc. It seems to only be certain one’s of us he does it to. I’ve started going way out of my way because of this.
I’ve been a member to this credit union for a very long time. Ever since they are no longer Communicating Arts they are the WORST credit union I have ever had. I have never been so bombarded with rudeness, hidden and unexplained fees, and …
The staff seems to be unreliable and incompetent. For one they overdrafted my account and I had to come in office to correct them. For two when my debit card was invalidated due to credit card fraud they …
I was having trouble with my debit card. Called bank and found out about possible fraud charges. Of course I did make those charges, but not somewhere I usually shop. they put a fraud alert on my card. once I verified I had made those …
I’ve been banking with this bank since it was cccu. I was 13 when I opened my account. My grandmother along with majority of my family uses this credit union. The service is pleasant and helpful. I’m never closing my account.
I have been a member of this bank for over 20 years, I went in this morning to reopen my business account and was told by a teller that Brenda Yeager was too short handed to come and speak with me. There was one other person in the bank , I …
DO NOT RECOMMEND!! I ordered a new card but forgot to change my address so I called back 5 minutes later and was told to come on to a a franchise so I could update it so about 15 minutes later I go to one and update my address and I was …
I went into the branch last week.regarding getting a new debt card. There was two new employee training and the other lady was on break. How ever the 2 new employees as the branch manager a white man to assist them with helping cancel my …
Teller offered to kick my a** when I didnt have my ID for a cash deposit. It was a cash deposit and I didnt ask for any info. 25 years same bank then the issues start with the merger. Director wont call me back. Branch managar Brenda is …
Service is bad
It’s like banking with the devil
Great service everytime
Trusty banking and easy to go in
They are very nice and respectful when I visit
They’ve always been great to me!
I work and i am a member. I love rhe place i work at.
They always messing up my pin…an i have mysterious money missing…i don’t think this is a good bank…
Drive thru was quick and Fast.
Been with them for 30+ years and service has gotten better with time, keep up the excellent service.
Very pleasant and professional. Never had an issue in our 9 years with them.
Have been with them every since they started excellent service and the staff is great always ready to help it’s customer’s great job guys.
I hate when they freeze your account!! I accidentally hit the wrong number and now I have to wait until a week day to get my account unfrozen 😡 I wanted to pay bills and several other things. …
Great service! Most people are very welcoming and make an effort to help its members.
I have been working with them for 6 years.
Such a nice (non-bank) company to work with. Their service and care for the customer is far beyond what you’ll get at a big bank.
TruPartner Credit Union truly cares about their community. They have sponsored Financial Literacy Curriculum at a local high school, and are invested in the future of their youth.
Manager is indifferent and refuses to honor the co-op agreement. Their ATM is being staked out by muggers. I attempted to inform the manager; she very obviously doesn’t care.
Been a long time member but a new employee is causing me issue’s there everytime I go in. I’ve even heard in line other customers complain about how much trouble he puts them threw asking them 1000 questions etc. It seems to only be certain one’s of us he does it to. I’ve started going way out of my way because of this.
I’ve been a member to this credit union for a very long time. Ever since they are no longer Communicating Arts they are the WORST credit union I have ever had. I have never been so bombarded with rudeness, hidden and unexplained fees, and …
The staff seems to be unreliable and incompetent. For one they overdrafted my account and I had to come in office to correct them. For two when my debit card was invalidated due to credit card fraud they …
I was having trouble with my debit card. Called bank and found out about possible fraud charges. Of course I did make those charges, but not somewhere I usually shop. they put a fraud alert on my card. once I verified I had made those …
I’ve been banking with this bank since it was cccu. I was 13 when I opened my account. My grandmother along with majority of my family uses this credit union. The service is pleasant and helpful. I’m never closing my account.
I have been a member of this bank for over 20 years, I went in this morning to reopen my business account and was told by a teller that Brenda Yeager was too short handed to come and speak with me. There was one other person in the bank , I …
I cannot speak highly enough of the staff here.
They have been an integral partner to me for the last 6+ years. They approved my first car loan …
DO NOT RECOMMEND!! I ordered a new card but forgot to change my address so I called back 5 minutes later and was told to come on to a a franchise so I could update it so about 15 minutes later I go to one and update my address and I was …
I went into the branch last week.regarding getting a new debt card. There was two new employee training and the other lady was on break. How ever the 2 new employees as the branch manager a white man to assist them with helping cancel my …
Teller offered to kick my a** when I didnt have my ID for a cash deposit. It was a cash deposit and I didnt ask for any info. 25 years same bank then the issues start with the merger. Director wont call me back. Branch managar Brenda is …