Our members have been at the heart of all we do — for over 85 years now. Our family approach to business is built on a foundation of personal service, trusted care, and the belief that our bottom line succeeds only when you do. Our full range of comprehensive programs gives you the most options, the best rates, to take your dreams of today and turn them into the realities of tomorrow. The possibilities truly are remarkable.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday 9AM–1PM Sunday Closed |
4801 Kennedy Ave, Cincinnati, OH 45209
I’ve been with Cinfed since the early 1980’s with no problems whatsoever. Luv u guys 👦 💓 💛 💗 …
Concern employees
Please open an office in Eastgate.
Friendly, helpful staff and convenient location.
Horrible experience with them always
I don’t mind driving farther for the great customer I always get.. Thank you cinfed.
The teller was amazingly friendly and helpful! I love the Cinfed on Kennedy!
Best financial institution ever! Have been here many many years & have always been treated with respect
If there was a zero star, I would’ve pressed it because they like to take our money and decline cards, leaving us broke in Florida
If you want a bank that never answers their phone this is the bank for you. I wait on hold for 45 minutes at a time just to be hung up on… unacceptable.
Terri White was so helpful to me today. She took care of my business that I needed help with and was very friendly.
Been a member since 1985. Have never had an issue. The people their are very efficient and very nice. Would never change.
We’ve been with Cinfed 20+ years. Every single loan we’ve had was through them. 100% satisfied!
Not a bad option for banking or loans. One thing to note is that they hard pull your credit history, even for something like a checking account which isn’t exactly normal.
I love my Credit Union especially Ashley at the Oakley Branch. She’s very helpful. From a 30 year member and still going.
BEWARE! If you apply to open an account here, NO LOAN, CC, NOTHING ELSE but a CASH DEPOSIT, they will do a HARD PULL on your credit report with ZERO warning, damaging your credit report & credit score. Take your business elsewhere, you’ve been warned! ZERO STARS!
My aunt tried to make her election to have the entirety of her IRA account put into her bank account last year. That never happened. Then she died. She also tried to make other changes to her account. It was suggested to me the form was …
Dee was the young woman who worked on my Fast Lane Loan and she was amazing to work with! Such a sweet, pleasant personality and really went above and beyond to help me out when she didn’t have to. I highly recommend this place and especially Dee!
I have had my vehicle with Cinfed Credit Union for over 2 years now with consistant payments. I asked for Cinfed to consider trading in my current vehicle for a new one. They denied my request for a new loan. I will most definitely not …
I have a saving account there.. That gives me a card number. So then i opened a bank checking card. 3yrs ago still haven’t received a card. I recently was approved to receive a credit card that i never got. The call line is waaaay to long. …
Giving them 3 stars because which ever branch you call will not answer the phone. You will wait 45 minutes at the least before someone picks up. In person they are friendly, bank is very nice helped me more then once. But it’s truly …
They always go above and beyond and truly care about each of their members. And, I absolutely love their kids membership program. It makes it fun for them to learn about money and get excited about saving. Liz in their corporate is one of …
Never an answer at ANY branch so “This isn’t the norm” is false because it’s been the norm in my experience the last two years. And Reading Rd atm never works EVER please refrain from attempting to cover for the TWO good employees there. If …
Quality/Stellar service throughout! My initial contact was in person with Chela. Refinanced, and opened new accounts. Instantly, felt a certain “kinship”, that was authentic! We laughed, and she handled all banking business affairs. …
I only gave one star just to activate the Post!!! THIS IS THE MOST UNPROFESSIONAL BANK IN CINCINNATI!!! IM TELLING ALL MY FRIENDS AND FAMILY TO PULL THEIR MONEY OUT OF THERE. Who closes a loan with an attorney to later say “hey we ‘re sorry we can’t loan you the money” Cinfed does. Dwayne Holt you should be ashamed of yourself.
I Love My CINFED Credit Union. No matter where I am and what branch I use I always get the highest quality of customer service that I know of and like to feel. You can’t find a better source of financial experience in a corporation that …
I have been a member since 1984. For many years they had stellar customer service, but over the past few years it’s taken a steep decline. Phone inquires require leaving a call back number, which may take up to an hour to receive a return …
I have been with Cinfed Credit Union for over 8 years and although the hold time have always been awful, (small price to pay for OUTSTANDING service) from the VERY START they have been NOTHING but good to me. Thank you for many years of great service! 🙂 (The one on reading rd is great too)
Tried to get better car loan rate. Called my current credit union and after a week of no return calls, contacted Cinfed. Spoke to Eden and she was responsive, prompt and courteous. Immediately knew she got me and my needs. I am now a client …
Devastating what they did to us. I had to lean on them a little more cuz our chase account was unavailable due to hackers and I over drafted with my debit card with 10 different charges. I rectified it the next day with a cash deposit and …
Shawn was amazing to work with and honestly I had never heard of Cinfed before!! She was great to work with and definitely has all my banking business. She truly cares about her clients and the service she gives them.
If you like to commit fraud or unwillingly give your money away THIS IS YOUR BANK! I’d take stars away if it were an option. I don’t even bank here but my boyfriend does. Within the past ONE year he’s had 3 checks deposited into wrong …
We came to the CinFed where we hold our savings and checking accounts for a home equity line of credit. Ken Jones made the process very simple and straight forward. They were quick to respond and made the very confusing business of banking …
I’ve been a Cinfed customer since I was 18. i switched to them for my car loan after it was initially set up with Wells Fargo and they were great to work with for its entirety. Any time I’ve needed to contact them they’ve been quick to …