To the awsome lady at primary health solutions on 2nd street in Hamilton thank you for giving me the most awsome news about my test results. Thank you all.
They are the worst clinic ever regardless of insurance or no insurance I don’t see why you have to call every single day at 8 am to try to get an app to its just rediculous my husband was referred there cause of severe nerve damage an …
If I could give a zero I would. They only want your money. They do not care. Ask them about prices before the work and they acted like I was wrong. They act like they want to help. But they don’t.
Wasting time I have apoiment at 1. 15 pm I check in. They not call in 1hours. I asked in front disks they say you will be next I after 15min they call. And put me in check room I have to Wait 1 more hours still waiting
sat in waiting room for hour in a half with no update until I went up and asked and was told I’d be next. 30 mins later I left because still not called back! Wortlst experience and I am a pay out of pocket patient! Don’t come here unless you have 3+ Hours.
I don’t write reviews very often and I give people the benefit of the doubt but This place is horrible. So unorganized, and their communication is absolutely TERRIBLE. Especially the phone room. I do not recommend you better of paying for out of pocket for a Primary doctor. It’s ridiculous.
We went into the office at 10am an made a appointment for the next day. We we’re in an out within 45 mins. They really took care of our needs. I cannot complain one bit. They treat us very good.
This places is such a joke, they make appointment and then literally 24 hours later they cancel my appointment, so I’m in the search for a new pediatrician that is currently taking new patients.
Rude people. Takes forever to get into in your kid is sick , took 4 days for my daughter to get in I had to call every day so I ended up taking her to the hospital and she had a double ear infection with a respiratory infections. And when …
My wife and I had an appointment t 1:00pm today. Have called repeatedly to try and reschedule due to a flat tire as we came out of our ultrasound appointment at Mercy at 12:35. Everytime we are calling we are getting hung up on. Very unprofessional and dissatisfied with the bedside manner.
Takes forever to get an appointment. And if no availability that week u have to keep calling til you do. You can only schedule 2 people on the phone and if there is more you have to call back. Then if its to full on the waiting list it …
Loved the care I received at my first dental appointment and ready for my next … if you can get past the call center ! 😬 Had an issue with Dental Call Center scheduler, Chris, being very rude but his supervisor Denise seemed to have it handled ! 💕 …
This is a great clinic for adults and kids. If you are sick they will try to get you in same day and offer many services to the public in butler county. They now have many dental locations, OBGYN, you can have lab work done there same day …
Was feeling incredibly down and suffering from panic attacks. Their nurse practitioner prescribed me zoloft and it caused such negative side effects. I called 2 consecutive days trying to talk to someone and never received a call back. I …
I saw a doctor armentrout for back n neck pain n told him i wanted to c a chiropractor. He did not even examine my back or neck but only directed me to do couple range of motion exercises to c extent of any limitations. He prescribed …
The doctor was helpful although after I got seen they sent me BACK out to the waiting room. Because I needed some blood work done and wanted me to sit there with people coughing an some not wearing mask all the way on very unprofessional.
I took my foster son to his one month check up at the PHS location on second street. We saw Heather Schuster. She was so good with him! She answered all of our questions and was very in tune with the unique needs of a child in the foster care system. We are thankful for this service in our community.
Horrible will not be going back. The doctor for the dentist tried to make me feel like it was my fault because my daughter has caresource, that they dont pay enough and I needed to make sure I keep my appointments so that these drs will …
Tera Howard is by far my favorite provider I’ve seen at primary, she was so concerned and helpful! Great attitude, and quick to do anything she could to help me! That was my fastest visit but still the most successful one as far as feeling I was heard in my concerns and that they were addressed!
WORST HEALTH CARE OFFICE IN OHIO, THEY SHOULD SHUT THIS LOCATION DOWN. CALLED WITH AN EMERGENY AND WAS TOLD, WE HAVE A VIDEO APPOINTMENT A WEEK FROM NOW, AND IF YOU HAVE ANYMORE HEALTH PROBLEMS GO TO THE ER EVERYDAY IF YOU HAVE TOO. HOOOORRRRIIIIIBBBBLLLLLEEEE!!!!!!!! COULDNT BELIEVE THE RN COURTNEY TOLD ME THAT, WOW JUST WOW!!!
If I could give no stars I would. Unprofessional rude not helpful. Worst place to go for help. Judgmental and no bedside manner or empathy. Do not go there!!!
I honestly do not like this doctor office. The first pediatrician that my son had here was horrible. She didn’t really listen to my concerns that had concerning my son. Reasons why she was horrible: …
The doctors are nice when you finally see them. Every single time I’ve come here (I’ve been a patient for years) I have waited to go back for 15+ mins. I’ve waited to be seen by the doctor 30+ mins after being brought back. Once I left …
😂😂 that’s funny because I just called this office and u all had not one but TWO charts for me 🤨 Now I made my FINAL IMPRESSION appointment for the 12th at 4:15pm. I’ll update this review after that appointment. Have a great day….. …
DO NOT COME TO THIS PLACE NOT RECOMMENDED FIRST AND LAST TIME I MADE AN APPOINTMENT ONLINE FOR ONE CHECK IN ONLINE CAME IN 15 EARLIER THEN I COME TO THE FRONT DESK “JANET” THE LADY SEEM SHE A NURSE AND A DOCTOR ALL IN ONE HAD AN ATTITUDE …
This place is horrible. Finally was able to find another provider. Each time I have been to have my daughter seen is a nightmare. First the nurse put all her shots in one leg instead of both. I waited for over 2 hours in the waiting room …
Trying to get your children seen by this pathetic excuse of a healthcare establishment is beyond ridiculous. Their physicians are either on vacation, understaffed, or the place as a whole are overly booked. When you call it’s to one number …
the only reason this review is getting 2 stars is for the staff in the dentist office, they were very nice as well as the dental hygienist girls unlike Michael Emming DDS. It was the 2nd worst dental experience I ever had at this location …
I love this place!!! I love RHONDA and ANITA! They are the best ever, Rhonda has the best advice if I have any questions, she’s always very warm and sweet! Anita went the extra mile to make sure I got my prescriptions sent properly. I’m extremely glad she told me about pillPack, best service I’ve had.
I came in to do a routine check up and get my blood drawn. I was supposed to get a call when the results came back. I missed the call, and I called back and left a message. I received a call asking if I could reschedule an appointment I …
We appreciate everything
Very good team good service
Don’t worry I will contact the number given in every complaint..
DO NOT GO HERE! YOLANDA KELLY DOES NOT KNOW WHAT SHE IS DOING. THEY ARE A WASTE OF TIME AND MONEY!!!
Great dental experience, staff is top notch!!
To the awsome lady at primary health solutions on 2nd street in Hamilton thank you for giving me the most awsome news about my test results. Thank you all.
They are the worst clinic ever regardless of insurance or no insurance I don’t see why you have to call every single day at 8 am to try to get an app to its just rediculous my husband was referred there cause of severe nerve damage an …
July Tredway is an Amazing Dr.
She truly cares about her patients and really listened to me.
If I could give a zero I would. They only want your money. They do not care. Ask them about prices before the work and they acted like I was wrong. They act like they want to help. But they don’t.
Calling for days to schedule an appointment.. no answer, no call back. This place is a joke!!!
Wasting time I have apoiment at 1. 15 pm I check in. They not call in 1hours. I asked in front disks they say you will be next I after 15min they call. And put me in check room I have to Wait 1 more hours still waiting
sat in waiting room for hour in a half with no update until I went up and asked and was told I’d be next. 30 mins later I left because still not called back! Wortlst experience and I am a pay out of pocket patient! Don’t come here unless you have 3+ Hours.
I don’t write reviews very often and I give people the benefit of the doubt but This place is horrible. So unorganized, and their communication is absolutely TERRIBLE. Especially the phone room. I do not recommend you better of paying for out of pocket for a Primary doctor. It’s ridiculous.
We went into the office at 10am an made a appointment for the next day. We we’re in an out within 45 mins. They really took care of our needs. I cannot complain one bit. They treat us very good.
This places is such a joke, they make appointment and then literally 24 hours later they cancel my appointment, so I’m in the search for a new pediatrician that is currently taking new patients.
Everyone is beyond great! The nurse is very patient and loving. The receptionist is so helpful!! Doctor is the best
Rude people. Takes forever to get into in your kid is sick , took 4 days for my daughter to get in I had to call every day so I ended up taking her to the hospital and she had a double ear infection with a respiratory infections. And when …
My wife and I had an appointment t 1:00pm today. Have called repeatedly to try and reschedule due to a flat tire as we came out of our ultrasound appointment at Mercy at 12:35. Everytime we are calling we are getting hung up on. Very unprofessional and dissatisfied with the bedside manner.
Takes forever to get an appointment. And if no availability that week u have to keep calling til you do. You can only schedule 2 people on the phone and if there is more you have to call back. Then if its to full on the waiting list it …
Loved the care I received at my first dental appointment and ready for my next … if you can get past the call center ! 😬 Had an issue with Dental Call Center scheduler, Chris, being very rude but his supervisor Denise seemed to have it handled ! 💕 …
This is a great clinic for adults and kids. If you are sick they will try to get you in same day and offer many services to the public in butler county. They now have many dental locations, OBGYN, you can have lab work done there same day …
Was feeling incredibly down and suffering from panic attacks. Their nurse practitioner prescribed me zoloft and it caused such negative side effects. I called 2 consecutive days trying to talk to someone and never received a call back. I …
I saw a doctor armentrout for back n neck pain n told him i wanted to c a chiropractor. He did not even examine my back or neck but only directed me to do couple range of motion exercises to c extent of any limitations. He prescribed …
The doctor was helpful although after I got seen they sent me BACK out to the waiting room. Because I needed some blood work done and wanted me to sit there with people coughing an some not wearing mask all the way on very unprofessional.
don’t come here, they gave me a brand new set of dentures with brown teeth
I took my foster son to his one month check up at the PHS location on second street. We saw Heather Schuster. She was so good with him! She answered all of our questions and was very in tune with the unique needs of a child in the foster care system. We are thankful for this service in our community.
Horrible will not be going back. The doctor for the dentist tried to make me feel like it was my fault because my daughter has caresource, that they dont pay enough and I needed to make sure I keep my appointments so that these drs will …
Tera Howard is by far my favorite provider I’ve seen at primary, she was so concerned and helpful! Great attitude, and quick to do anything she could to help me! That was my fastest visit but still the most successful one as far as feeling I was heard in my concerns and that they were addressed!
WORST HEALTH CARE OFFICE IN OHIO, THEY SHOULD SHUT THIS LOCATION DOWN. CALLED WITH AN EMERGENY AND WAS TOLD, WE HAVE A VIDEO APPOINTMENT A WEEK FROM NOW, AND IF YOU HAVE ANYMORE HEALTH PROBLEMS GO TO THE ER EVERYDAY IF YOU HAVE TOO. HOOOORRRRIIIIIBBBBLLLLLEEEE!!!!!!!! COULDNT BELIEVE THE RN COURTNEY TOLD ME THAT, WOW JUST WOW!!!
UPDATE:
(Dec 5, 2022) …
If I could give no stars I would. Unprofessional rude not helpful. Worst place to go for help. Judgmental and no bedside manner or empathy. Do not go there!!!
I honestly do not like this doctor office. The first pediatrician that my son had here was horrible. She didn’t really listen to my concerns that had concerning my son. Reasons why she was horrible: …
The doctors are nice when you finally see them. Every single time I’ve come here (I’ve been a patient for years) I have waited to go back for 15+ mins. I’ve waited to be seen by the doctor 30+ mins after being brought back. Once I left …
😂😂 that’s funny because I just called this office and u all had not one but TWO charts for me 🤨 Now I made my FINAL IMPRESSION appointment for the 12th at 4:15pm. I’ll update this review after that appointment. Have a great day….. …
DO NOT COME TO THIS PLACE NOT RECOMMENDED FIRST AND LAST TIME I MADE AN APPOINTMENT ONLINE FOR ONE CHECK IN ONLINE CAME IN 15 EARLIER THEN I COME TO THE FRONT DESK “JANET” THE LADY SEEM SHE A NURSE AND A DOCTOR ALL IN ONE HAD AN ATTITUDE …
I see both medical and dental here and have never received poor care on either end. Always friendly, courteous and prompt.
This place is horrible. Finally was able to find another provider. Each time I have been to have my daughter seen is a nightmare. First the nurse put all her shots in one leg instead of both. I waited for over 2 hours in the waiting room …
Trying to get your children seen by this pathetic excuse of a healthcare establishment is beyond ridiculous. Their physicians are either on vacation, understaffed, or the place as a whole are overly booked. When you call it’s to one number …
the only reason this review is getting 2 stars is for the staff in the dentist office, they were very nice as well as the dental hygienist girls unlike Michael Emming DDS. It was the 2nd worst dental experience I ever had at this location …
I love this place!!! I love RHONDA and ANITA! They are the best ever, Rhonda has the best advice if I have any questions, she’s always very warm and sweet! Anita went the extra mile to make sure I got my prescriptions sent properly. I’m extremely glad she told me about pillPack, best service I’ve had.
I came in to do a routine check up and get my blood drawn. I was supposed to get a call when the results came back. I missed the call, and I called back and left a message. I received a call asking if I could reschedule an appointment I …