I am amazed by how easy this department is to work with. They have been extremely professional yet personable at the same time. I am proud to live in West Des Moines if their city runs all their offices in the same way. Thank you West Des Moines Water Works.
I’m not sure who is answering the phones and I get that I called early in the morning, but the person was very rude and interrupted me trying to explain my situation twice. Didn’t answer my question on why we never received a final bill but …
I just moved into the West Des Moines area June 1, 2021. I never received a bill from them so this week I decided to call and check why a bill was never received. The customer service agent, who was wonderful by the way, told me that the …
Great people very helpful
I am amazed by how easy this department is to work with. They have been extremely professional yet personable at the same time. I am proud to live in West Des Moines if their city runs all their offices in the same way. Thank you West Des Moines Water Works.
I’m not sure who is answering the phones and I get that I called early in the morning, but the person was very rude and interrupted me trying to explain my situation twice. Didn’t answer my question on why we never received a final bill but …
I just moved into the West Des Moines area June 1, 2021. I never received a bill from them so this week I decided to call and check why a bill was never received. The customer service agent, who was wonderful by the way, told me that the …