Experience the “PLUS side of banking” where people matter at Financial Plus Credit Union. Better rates, fewer fees, free checking, home loans, & … See more
Wonderful service and great products! Financial Plus handled all of my immediate needs and gave me options for future financial matters. Would give 6 Stars if I could.
I have been a customer of FPCU for nearly 25 years and it never ceases to amaze me how effortless working with them is. Thanks Jennifer for ALWAYS being so responsive and taking care of business so quickly!!!
I came to Iowa in August 1986, and shortly thereafter set up an account with Financial Plus Credit Union, which I have to this day. I have no complaints, save that lately their web site is inaccessible sometimes (as I write, it’s been down …
I’ve been a member at FPCU for a few years now and they offer nothing but excellent customer service and competitive rates. I’ve had great experiences at both the West Des Moines and Fleur branch.
I have been a financial plus credit union member for over 20 years. I always get great service, excellent rates and I recommend everyone should give them a try, you won’t regret it!!!
you guys are awesome . Bridget was a big help . But Abbie Cross was the biggest help !!!! Thanks both of you for helping me get money to pay my taxes . Errr
I had a very helpful experience with Financial Plus. They gave me a chance on a car loan even though I have no credit and helped me get on the right track to build that credit up.
FPCU is by far one of the best credit unions, especially the West Des Moines location. They have always been incredibly helpful and Jennifer is great to work with.
I have been a member since 1984. Wouldn’t have stuck around this long if they weren’t a top class Credit Union. Friendly staff and have had several car loans . Cheapest interest rate anywhere.
Never had a problem up until we used our credit card we ask for a balance and we paid it off. Then the next month we get a statement for $3 what’s up with that most credit cards Companies can tell you what your payoff is even though it may be 4 days late. But not with financial plus it’s happened twice with us.
I moved to St. Louis 2 years ago and kept my account with Financial Plus in Des Moines. I have been with them since it became Financial Plus many years ago. I opened up an account with Advantage Credit Union down here. I soon realized that …
They recently had a problem where everyone’s credit card payment was late last month. They had the wrong address on the return coupon. As a result, we are being charged extra interest which has not been corrected. The late payment will …
I visited the West Des Moines location and Ellie helped me to get a check reissued for a loan that was originally made out to the wrong company. She was super helpful and knowledgeable!! I walked away with everything I needed and was very happy with the customer service provided. Thanks Ellie!!
You will not be disappointed if you have the opportunity to work with Kevin. His above and beyond customer service is such a delight. I’m grateful to have him at my bank and will continue to go to this location because of him!
The whole loan process with FPCU and Jennifer was very smooth and easy. From getting the information Jennifer needed via phone or email, to the closing, there were no issues. With the current situation we are in with Covid and businesses …
Excellent staff and service! It doesn’t matter if I use the lobby or the drive thru, I’m always treated with professionalism and kindness. Any question that I have is answered quickly and thoughtfully. When I call Financial Plus, I know …
I have been with FPCU since 1996. Their level of customer service has always been excellent. I’m very grateful to have the sense of security and care that I feel with this credit union.
Extremely knowledgeable and helpful. I would recommend Financial Plus Credit Union to everyone. They went above and beyond. Jennifer Van Auken was absolutely amazing and will get all my referrals from friends and family!
Got my car loan refinanced in about 30 minutes in building after setting it up online about a day before. Really easy and knowledgeable, and I don’t feel like any of my time was wasted.
Very friendly staff and extremely competitive interest rates! Jennifer and Kyle in loans are both knowledgeable, professional, and willing to answer any of my financial questions. If you’re tired of being treated as “just a number” by …
Financial Plus Credit Union (Joya Fogle, WDSM) has made getting a car loan the easiest, fastest, and more enjoyable than ever! I emailed her my papers snd had a printed check within 10 minutes! A+ Customer Service
We’ve done business with Financial Plus for over 4 years and one thing that sticks out is the fact that they’re able to build long lasting relationships with their members. Majority of the members we’ve helped have been there for well over …
We decided we needed some home repairs done around the place and some of them need to be done in a timely manner. We reached out to Financial Plus Credit Union to check into a Home Line of Credit and were fortunate enough to get the …
Financial Plus Credit Union has been my main bank since 1999 when they bought out Telco Credit Union. Very happy with the service there, and the small “bank” feel. …
EDIT: I opened an account here a little over a month ago, and I was told I’d receive a debit card in the mail by a certain date. When that date arrived, I assumed there was some sort of holdup so I waited several days and decided to call. I …
Joya made the loan process super easy. I had no idea what I was doing but she was very knowledgeable regarding the most cost effective way to go about securing the loan I needed. She also had several suggestions on how to make my money stretch even further.
Joya Fogle, Loan Officer did a great job getting my auto loan approved in a quick manner and helping me thru each step with good communication!
I had the application completed, approved and check generated for my new car in less than one day. Thank You!
I’ve been a member of Financial Plus Credit Union for over 20 years and have always had excellent customer service. I’ve especially been pleased with the services available to members. I’ve used FPCU for all of my auto loans, personal …
Fiasa has helped me numerous times and I feel she is so much better than a normal loan officer because she tries so hard to get your loan through. Give her a raise and a promotion. Bruce Fillman
FPCU was my company’s Credit Union when I first started my job a VERY long time ago. I started with a small deposit every payday and learned the value of saving for a rainy day. Over the years I’ve been able to borrow to build a new home, …
I really enjoy working with FPCU. They made refinancing our mortgage super simple and we got a great rate. Eric and Kim are always very helpful and responsive, which is something I appreciate so much. Knowing my mortgage is in good hands with FPCU puts my mind at ease.
Allison was so helpful during a stressful Saturday morning with a lobby of customers. With the shortage of employees, she was assisting us while also training a new employee who was assisting an elderly woman with a mask on, so difficult to hear. Allison had a positive attitude and efficiently maintained our accounts.
I am only giving a 1 star simply because I have never been denied opening a checking account because of my credit. Doesn’t matter why my credit is bad, what has happened to me this past year to make me fall on hard times to have my credit …
I have been a member of this credit union for over 25 years – the staff is stable and always focused on providing an excellent experience. This week I applied for a car loan and the response was remarkable – they were fast, asked great …
Disappointed and shamed…
Two words that I would use to describe my experience at this institution and with Erik Abrahamzon, one of the loan officers there. I provided all documentation …
I have been a member of financial plus for close to 30 years. Recently, I purchased a vehicle and used another lender for financing due to rate, however Diana reached out to me and matched my rate, keeping my business with the credit …
My husband and I recently opened an account at Financial Plus Credit Union with Nichole and we were treated like family. She met all of our immediate needs quickly and enhanced our experience by setting us up with online banking. We were in …
The refinance process with Financial Plus Credit Union was very easy and it was a pleasure working with all the staff. We received an Amazon gift card during their special promotion. We used the gift card for our daughter’s dance recital …
Faiza Omar was amazing to work with! I’ve been banking with the same financial company I used to work for, but now I plan to move all my bank accounts over the FPCU.
Have been banking, borrowing & saving here for almost 30 years and they have done a great job. Employees always friendly & professional. Highly recommended
We had a wonderful experience working with Erik Abrahamzon and Kimberli Rivera on our mortgage. They are competent and detailed and I would highly recommend! Our experience couldn’t have been any easier and better, thanks so much Erik and Kimberli!
Very friendly and knowledgeable staff! Had a fantastic experience getting a car loan here. All of my questions were answered and I was able to set up a new savings account as well! Abbie made it all super easy and she was quick to answer all my questions. I will definitely be using them in the future and highly recommend.
Cant get through everytime i call
Best financial organization you can find!
Great credit union to do business with.
Great job Allison!!
I love the personal customer service.
Great customer service! Friendly & knowledgable staff.
They are always available and easy to do business with.
Terrible…the branch manager is not suited for her job!
Love banking at FPCU. Very helpful.
Have been with FCPU for years! I’m very happy with the service I receive.
Great customer service very friendly people always ready to help
This credit union is very fee hungry they loved the bill you for even small amounts when it doesn’t even when they deduct no money from your account
Went in for help for a notary and Ellie went beyond that to assist me in my troubles.
Thanks
Steve Barnes
Used to come here often with my parents. They were professional and pretty speedy. I recommend at least considering doing business with them.
Financial Plus has been my go-to lender for 20 years. Nobody can beat their promptness, personality and rates!!!
Wonderful service and great products! Financial Plus handled all of my immediate needs and gave me options for future financial matters. Would give 6 Stars if I could.
Quick, easy and painless transaction. Smiles everywhere you look and willing to go above and beyond to help you in any way. Definitely recommend!
Joya has helped me through the application process and also source competitive rates.
Streamlined process and promptly responsive to requests.
I have been a customer of FPCU for nearly 25 years and it never ceases to amaze me how effortless working with them is. Thanks Jennifer for ALWAYS being so responsive and taking care of business so quickly!!!
I came to Iowa in August 1986, and shortly thereafter set up an account with Financial Plus Credit Union, which I have to this day. I have no complaints, save that lately their web site is inaccessible sometimes (as I write, it’s been down …
Abbie was great to work with, she helped me on all my financials and the rates were super competitive.
I’ve been a member at FPCU for a few years now and they offer nothing but excellent customer service and competitive rates. I’ve had great experiences at both the West Des Moines and Fleur branch.
Great experience refinancing my auto loan with Joya. Best rates in town with knowledgeable and friendly staff. Will be back for future loans!
The Financial Plus team was extremely helpful in resolving an unusual issue on my account. Thank you for your excellent customer service!
I have been a financial plus credit union member for over 20 years. I always get great service, excellent rates and I recommend everyone should give them a try, you won’t regret it!!!
you guys are awesome . Bridget was a big help . But Abbie Cross was the biggest help !!!! Thanks both of you for helping me get money to pay my taxes . Errr
I had a very helpful experience with Financial Plus. They gave me a chance on a car loan even though I have no credit and helped me get on the right track to build that credit up.
FPCU is by far one of the best credit unions, especially the West Des Moines location. They have always been incredibly helpful and Jennifer is great to work with.
I have been a member since 1984. Wouldn’t have stuck around this long if they weren’t a top class Credit Union. Friendly staff and have had several car loans . Cheapest interest rate anywhere.
Never had a problem up until we used our credit card we ask for a balance and we paid it off. Then the next month we get a statement for $3 what’s up with that most credit cards Companies can tell you what your payoff is even though it may be 4 days late. But not with financial plus it’s happened twice with us.
I moved to St. Louis 2 years ago and kept my account with Financial Plus in Des Moines. I have been with them since it became Financial Plus many years ago. I opened up an account with Advantage Credit Union down here. I soon realized that …
They recently had a problem where everyone’s credit card payment was late last month. They had the wrong address on the return coupon. As a result, we are being charged extra interest which has not been corrected. The late payment will …
I visited the West Des Moines location and Ellie helped me to get a check reissued for a loan that was originally made out to the wrong company. She was super helpful and knowledgeable!! I walked away with everything I needed and was very happy with the customer service provided. Thanks Ellie!!
You will not be disappointed if you have the opportunity to work with Kevin. His above and beyond customer service is such a delight. I’m grateful to have him at my bank and will continue to go to this location because of him!
The whole loan process with FPCU and Jennifer was very smooth and easy. From getting the information Jennifer needed via phone or email, to the closing, there were no issues. With the current situation we are in with Covid and businesses …
Excellent staff and service! It doesn’t matter if I use the lobby or the drive thru, I’m always treated with professionalism and kindness. Any question that I have is answered quickly and thoughtfully. When I call Financial Plus, I know …
I have been with FPCU since 1996. Their level of customer service has always been excellent. I’m very grateful to have the sense of security and care that I feel with this credit union.
Extremely knowledgeable and helpful. I would recommend Financial Plus Credit Union to everyone. They went above and beyond. Jennifer Van Auken was absolutely amazing and will get all my referrals from friends and family!
Got my car loan refinanced in about 30 minutes in building after setting it up online about a day before. Really easy and knowledgeable, and I don’t feel like any of my time was wasted.
Very friendly staff and extremely competitive interest rates! Jennifer and Kyle in loans are both knowledgeable, professional, and willing to answer any of my financial questions. If you’re tired of being treated as “just a number” by …
Financial Plus Credit Union (Joya Fogle, WDSM) has made getting a car loan the easiest, fastest, and more enjoyable than ever! I emailed her my papers snd had a printed check within 10 minutes! A+ Customer Service
We’ve done business with Financial Plus for over 4 years and one thing that sticks out is the fact that they’re able to build long lasting relationships with their members. Majority of the members we’ve helped have been there for well over …
We decided we needed some home repairs done around the place and some of them need to be done in a timely manner. We reached out to Financial Plus Credit Union to check into a Home Line of Credit and were fortunate enough to get the …
Financial Plus Credit Union has been my main bank since 1999 when they bought out Telco Credit Union. Very happy with the service there, and the small “bank” feel. …
EDIT: I opened an account here a little over a month ago, and I was told I’d receive a debit card in the mail by a certain date. When that date arrived, I assumed there was some sort of holdup so I waited several days and decided to call. I …
Joya made the loan process super easy. I had no idea what I was doing but she was very knowledgeable regarding the most cost effective way to go about securing the loan I needed. She also had several suggestions on how to make my money stretch even further.
Joya Fogle, Loan Officer did a great job getting my auto loan approved in a quick manner and helping me thru each step with good communication!
I had the application completed, approved and check generated for my new car in less than one day. Thank You!
Great experience! Was approved and provided a check to buy a car the same day.
I’ve been a member of Financial Plus Credit Union for over 20 years and have always had excellent customer service. I’ve especially been pleased with the services available to members. I’ve used FPCU for all of my auto loans, personal …
Fiasa has helped me numerous times and I feel she is so much better than a normal loan officer because she tries so hard to get your loan through. Give her a raise and a promotion. Bruce Fillman
FPCU was my company’s Credit Union when I first started my job a VERY long time ago. I started with a small deposit every payday and learned the value of saving for a rainy day. Over the years I’ve been able to borrow to build a new home, …
I really enjoy working with FPCU. They made refinancing our mortgage super simple and we got a great rate. Eric and Kim are always very helpful and responsive, which is something I appreciate so much. Knowing my mortgage is in good hands with FPCU puts my mind at ease.
Allison was so helpful during a stressful Saturday morning with a lobby of customers. With the shortage of employees, she was assisting us while also training a new employee who was assisting an elderly woman with a mask on, so difficult to hear. Allison had a positive attitude and efficiently maintained our accounts.
I am only giving a 1 star simply because I have never been denied opening a checking account because of my credit. Doesn’t matter why my credit is bad, what has happened to me this past year to make me fall on hard times to have my credit …
I have been a member of this credit union for over 25 years – the staff is stable and always focused on providing an excellent experience. This week I applied for a car loan and the response was remarkable – they were fast, asked great …
Disappointed and shamed…
Two words that I would use to describe my experience at this institution and with Erik Abrahamzon, one of the loan officers there. I provided all documentation …
I have been a member of financial plus for close to 30 years. Recently, I purchased a vehicle and used another lender for financing due to rate, however Diana reached out to me and matched my rate, keeping my business with the credit …
My husband and I recently opened an account at Financial Plus Credit Union with Nichole and we were treated like family. She met all of our immediate needs quickly and enhanced our experience by setting us up with online banking. We were in …
The refinance process with Financial Plus Credit Union was very easy and it was a pleasure working with all the staff. We received an Amazon gift card during their special promotion. We used the gift card for our daughter’s dance recital …
Faiza Omar was amazing to work with! I’ve been banking with the same financial company I used to work for, but now I plan to move all my bank accounts over the FPCU.
Have been banking, borrowing & saving here for almost 30 years and they have done a great job. Employees always friendly & professional. Highly recommended
We had a wonderful experience working with Erik Abrahamzon and Kimberli Rivera on our mortgage. They are competent and detailed and I would highly recommend! Our experience couldn’t have been any easier and better, thanks so much Erik and Kimberli!
Very friendly and knowledgeable staff! Had a fantastic experience getting a car loan here. All of my questions were answered and I was able to set up a new savings account as well! Abbie made it all super easy and she was quick to answer all my questions. I will definitely be using them in the future and highly recommend.