All WAter Authorities are a monopoly. This is like most disgraceful. To get clean water, you must use an expensive filter system. The water provided
by the WAWNC meets the lowest standards. The fees are extortion,
You are not a user but a victim.
Saturday called 11am brown water – mine and neighbors. Told I would get a call back 3 hours later no call, still brown water. No notification through call, email or texted A utility should not operate like this.
Monday morning 8/24/2020, Spoke to Caroline with customer service. Helpful, but as I suspected work was given to private contractor. wawnc will contact them once they have received their invoice for work done. To be continued. 3 stars for information provided.
Helpful customer service, have called few times and issue has been resolved promptly. Billing is very reasonable considering what Liberty/American water charge for other districts.
Terrible customer service
Unfriendly unhelpful… If you need them they act like you are bothering their busy day. Terrible staff
Called this morning to terminate service for my small business and the staff was rude and unhelpful
They charge too much and they don’t care about customers satisfaction but about their earnings only. I still looking for a better one
All WAter Authorities are a monopoly. This is like most disgraceful. To get clean water, you must use an expensive filter system. The water provided
by the WAWNC meets the lowest standards. The fees are extortion,
You are not a user but a victim.
Saturday called 11am brown water – mine and neighbors. Told I would get a call back 3 hours later no call, still brown water. No notification through call, email or texted A utility should not operate like this.
Monday morning 8/24/2020, Spoke to Caroline with customer service. Helpful, but as I suspected work was given to private contractor. wawnc will contact them once they have received their invoice for work done. To be continued. 3 stars for information provided.
Helpful customer service, have called few times and issue has been resolved promptly. Billing is very reasonable considering what Liberty/American water charge for other districts.