Saratoga Hospital is the region’s leading provider of in-patient and out-patient care, known for expert service, caring staff, and the latest … See more
Read More| Monday 12AM–11:45PM Tuesday 12AM–11:45PM Wednesday 12AM–11:45PM Thursday 12AM–11:45PM Friday 12AM–11:45PM Saturday 12AM–11:45PM Sunday 12AM–11:45PM |
211 Church St, Saratoga Springs, NY 12866
(Translated by Google) I wish to send Doctor Bell and all the professionals who treated me on June 28, 2022, in the urgent surgery that they performed on me for appendicitis. I received an excellent treatment and I am very satisfied and …
I had to go to the hospital twice on Saturday. The ER nurses were wonderful. Special thanks to Sarah in the morning and Theresa in the afternoon. After getting a room, Camille, night shift, and Ruby, next morning, were on top if it! …
Courteous staff.
Employees are RUDE!
Great resource for saratoga.
It’s really good
I could not ask for better care.
Fine
Love it. Great place. Great people.
Excellent turnover rate at the ER
Very professional and cooperative emergency staff
Money driven business, in reality nobody cares about you.
The employees were awful towards me.
[redacted, problem was rectified]
Excellent staff.
The staff are very slow here. AND THEY NEEEED TO BE FAST
Thank you for everything over the years Saratoga Hospital
Excellent care ,quick service , and very friendly faces!
They never diagnosed my spinal meningitis
Been waiting two hours to get an ultrasound, the place is a ghost town.
Emergency room.
Poor care
My sister is an RN here and she is awesome
Awesome Awesome Awesome…staff is Great …Doctors are are professional..Good place to go
absolutley hands down one of the best hospitals in the usa
This place doesn’t care to listen to you. Such a horrible place that I had to switch hospitals
Waited for over four hours, eventually left.
Well got right in and took all of our information but waited over 2 hours to be seen by a real doctor any day now don’t go if u don’t really half to horrible time go to glens falls hospital
Great care. Wonderful nurses. Food not bad.
Except for the hard working professional nurses I would rate thos Hospital a – 10
Worst hospital ever…. Not in formative not helpful…. I would never recommend this hospital to even my worst enemy… Simply horrible….
211 Church St, Saratoga Springs, NY 12866
Waited almost two hrs so far after getting room still no doctor will update if anything changes
The billing system is horrendous. It’s so bad I won’t willingly go back to this hospital.
Waited and waited and waited and waited and waited in the Emergency room. Almost no one there and yet we waited and waited and waited.
RN Ryan was great, get 5 stars everything else was 3 star at best.
Hospital is great. ER is one of the worst I’ve been in. Top notch doctors up stairs.
I was king off but I can hear the hole staff talking bad things about the patient… not professional at all
Please don’t come here for your mental health unless you absolutely have to
WHEN MY GRANDDAUGHTER WAS BORN 2008, THE DELIVERING MOM (MY DAUGHTER) KNOCKED HER SHEETS ON THE FLOOR. THE ATTN’G NURSE PICKED THE SHEETS OFF THE FLOOR, & RETURNED THEM TO MY DAUGHTER’S BED, DURING WHAT SHOULD’VE BEEN A STERILE DELIVERY. …
Less than one star, after covid, no stars. WORST possible hospital, particularly the ER. No regard or
INTEREST IN PATIENT HEALTH WHATSOEVER.
Good things happen and bad things happen, their overworked and exhausted. They all for the most part do a great job!!
This hospital has gone down the drain about 6 hours for deep laceration no doctor seen no iv no pain meda nothing
I suggest taking that commercial of nurses covid struggle off your lineup. I’m part of the struggle too.
Just had procedure done for a family member at the Hospital. Excellent care and customer service. Staff was frendily, courteous and informative.
Got my c section done here recently and everyone was super sweet and did an amazing job!
If your family is in crisis DONT COME HERE!!! We have been here for hours, employees are rude and really don’t care what your going through. This is the worst place to come.
Hugely unprofessional. After a couple of interviews and several follow-ups, after being promised a reply either way, they STILL do not get back to me. They need to learn proper communication techniques.
Sent me home in more pain than I arrived with.
Outstanding hospital and staff. Especially in an area with the worst hospital in the country just above. Very quick efficient staff, friendly and caring. Thank you for your service.
Reason my mom died in 2014. Nurses are nice and everything but lazy. Go to saint Peter’s save some time.
This place forgot to bill Tricare and had a bill I knew nothing about go to collection and mess up my score. Thank you Saratoga Hospital Administration for not doing your job.
WORST ER EVER!! WENT IN AROUND 2AM ON 2/7/21 DUE TO LEG PAIN THAT STARTED IN MY KNEE AND MOVED TO MY UPPER LEG AND GROIN AREA. I COULD BARELY WALK. I CHECKED IN THEN WAITED IN A WHEELCHAIR FOR OVER AN HOUR EVEN THOUGH THE LOBBY WAS EMPTY. …
place is a joke brought my 2 year old here for troubles breathin and they make her put on a mask first thing.then after 5 hours of being her they come in and say the lost the test they gave her 3 hours ago and just found it so we continue to wait
Had neck surgery there, staff was very professional and kind. The icu nurses were top-notch and great
Was an in-patient for a cervical fusion. Could not have asked for better care! Now, if someone can just fix the billing department. The employees lie, are interruptive, argumentative, confrontational, rude and just plain unintelligent.
This hospital is the worst. You go there ACUTE and ordered by one of your doctors and they tell you NEVER come back again EVER unless your dieing !! Ever !. They treat you like your homeless and dont care. Every time i have to go there and …
Saw a nurse twice in 5 hrs CRAZY!!! Glad she’s not dying!!! Omg almost as bad as Glens Falls!!!! Yet to see a DR!
Not happy at all u don’t allow visitors in very unfair I need someone to go in with me I’m hearing impaired I might stop gong here if thing don’t change the rules very rude staff too
We waited for 8 hours to be seen by a doctor in the ER just to be seen for 15 minutes to wait another hour to be discharged. I would never come back even if I was dying in the street outside the door.
Please explain to me how when i call an ambulance for my mother who is in a hotel on Broadway in saratoga, from work on the opposite side of ballston spa, and drive to the hospital, I MAKE IT THERE FIRST!!! SO MUCH FOR EMERGENCY RESPONSE.
Very poor customer service…very little communications between her staff and other doctors…Doc read to me to me verbatim from a book…had little or no idea what she was talking about…and could not even pronounce the name of my …
All the nurses/pca’s and staff were great and took good care of me while I was there…I appreciate everyone and the effort they put into taking care of everything and being so accommodating 😁 …
Literally the worst hospital. I have been here several times both as a patient and a friend. They are rude, repeatedly have to be corrected and clearly do not have any regard for their patients. If you can go somewhere else, do.
Labor and Delivery Ward was amazing. All the nurses were so nice and helpful. I had the best experience!
Wait time was less than ten minutes on a Saturday evening. Nurses and doctors were super nice and incredibly thorough especially for an ER. Highly recommend
My son was born here. Cafeteria food is not bad breakfast is pretty good in fact. Staff is helping when you ask for something.
I left my wife at the hospital because of back pain and was told to go home. Twenty three hours later and I have yet to hear from any hospital employee. What a miserable way to treat people !
My wife went today and we are in the medical field. Worst care anywhere. I think they are hiring the lowest level of provider out there. I guess this is where all the flunkies go to practice medicine
I literally sat outside for 30 mins in the rain and snow and NO one would help me, i could see my moms room from the entrance and that still didn’t seem to phase them, they take way to long to do things too, my mom was in the er for 3 hours until a doctor showed up, and it didn’t seem that the place was too busy either
I was a patient on D2, night RN Sommers and staff very professional,day shift needs training on bedside manners.I will be a patient of a doctor who uses this hospital,I will go to Albany,Schenectady or even Glens Falls.Also I find it …
If I could I’d give them 0 stars terrible staff always have attitudes wouldn’t take road kill there.
This is where people go to die. All the administration cares about is fundraising so the CEO can boost his $4 million salary at the expense of the patients care.
Midwife was horrible, said my gf was on drugs for birth, piss was clean btw,, they were rude and wrong about everything, my girlfriend had a baby an we were sent to Albany, Albany med 100 percent on the ball, Saratoga hospital can’t figure out how to roll a ball down hill, such a horrible place.
Had knee replacement surgery here. From the very beginning until release everyone was professional , knowledgeable, and upbeat. Great staff!!
I was told that I was being admitted for pancreatitis. My parents left thinking I was in good hands. At 1:09AM, almost 3 hours after they left, I was finally taken to my “room”.My “room” was next to a fire exit behind a plastic white …
Literally watched 4 emergency rns and a few pct staff clock in and immediately head over to the microwave and proceed to make themselves their meals. One of which was out “replacement nurse” that just got here bout “3 minutes ago”
Would rate zero stars if possible. The wait time was ridiculous every step of the way. staff was unpleasant and non attentive.
Do not ever go to there in a psychiatric emergency or let any of your loved ones be admitted here to the inpatient mental health unit – involuntary or otherwise! They use sneaky tactics to get you to sign your life over to them and then don’t follow the law! You will not get good care here!
Nothing but a joke sat in the waiting room for over 4 hours as other that came in after me got put in a room after sitting for 20 mins. I don’t ever recommend this hospital if you really need help
July 7th hip replaced ,Dr gainor ,his staff and every nurse who helped me at my arrival at 730 am was absolutely perfect , before surgery after ,and my over night stay ,they were 200 percent totally on taking care of me ,ty and nice job to u all
Had surgery there today and thumbs up for everyone on the staff, they were very professional, caring, punctual and I was pleased with the overall experience, the moral of the staff was great and was comforting to know that the people that …
Don’t go there if you have chronic pain and don’t have a primary care physician. The P.A. named Mike wouldn’t even look at my MRI results and didn’t care that two neurosurgeons said that my back was inoperable. He just said that they don’t treat chronic pain.
Check your invoice. Saratoga hospital grossly overpriced on almost everything. An Aspirin 4 bucks ? Priced are inflated. And don’t expect the billing department to explain anything.. A trained monkey could do that job.
Exceptionally good care, competent and caring doctors and staff. Safety staff runs a tight ship, giving patients and families a feeling of security in the uncertain times.
Good doctors and usually an average wait time if they are not busy. I would only suggest going for a real emergency though. Wilton Medical Arts is better and quicker for minor to moderate issues
My God, the automated answering system is broken and only loops. Push “1” to speak with someone regarding a patient in the hospital and the system kicks you back to the original menu. Push 0 and you’re own eternal hold and hold nobody ever …
I recently had a few procedures here. The staff was extremely friendly and genuinely cared how I was doing at all times. They followed up the following day to check up on me. I would certainly recommend this hospital.
Poor patient experience. Be prepared to wait and spend an extensive amount of time. Staff appears disorganized, doctors giggling with nurses in common areas obviously not discussing work, while patients wait.
My mother has been in Saratoga Hospital for almost two weeks. The staff is excellent!! They have all been so kind to her.
I made a appointment. I waited 30 minutes to be brought to a room then another 30 minutes to be told that they could not do a physical because they did not have the time to do it. All that after I did not eat anthing for 9 hours because you …
These people don’t even deserve a star. First the EMT service forced my friend on a stretcher saying that he needed there services or they would get authorities involved to assist them in there services. Then, brought him to the hospital …
Saratoga hospital Emergency walk service very poor waiting time very poor and communication with staff is very poor unsatisfactory
Terrible experience here extremely sick with a Bacterial infection throughout my body some form that is extremely serious and this hospital does not seem to know anything about Bacterial Infections that attack all of your organ so after …
Dr’s and nurses in ICU saved my 89 yr old mother-in-law. She had fractured her ribs from a fall. Her kidneys shut down, she was dehydrated and malnourished. There was talk of dialysis and DNR. After 6 weeks she has made a full recovery. Thank you to the 3rd floor nurses and nurses and Dr’s in ICU.
Great dry turkey sandwiches with cheese stick side. Topped off with chocolate pudding. Signature midnight offering of vanilla ice cram and Lorna Dune cookies! On the serious side – great facility, great staff, great care – no wonder they are called Saratoga Care!
Nurse Billie Jean was very rude, borderline abusive. And she had her face in her phone all night.
This place is ridiculous! No concern for the family! After he finally called me… Dr was rude and accusatory! Been waiting for call backs! Sorry but taking care of the whole family is patient care!!!! They need to hear from their family!!! No matter what!
Thought the service was great but after 7 months I’m still getting a bill when I was suppose to be fully covered. Be careful!!!!!! Make sure whoever does your surgery your covered under the hospital and not through a different outside practice. Very upsetting bill!
Worst hospital ever!!!!! Take forever with patients severely in need. I personally was in a major accident and was in the one room for almost 2 hours in a neck brace in pain crying asking for help and finally almost 4 hours later I got …
Well organized and the cleanest hospital in the Capital Region. The staff is knowledgeable and extremely kind. I personally go out of my way to receive care from Saratoga Hospital.
Well….came to Malta Med Ergent care. It’s not busy. Drs and nurses joking about the rain we’ve had. I’ve been sitting in this room listening at drs and nurses joking around! I’ve been in this room now for a half hour and Nobody has …
Was denied medication because I wouldn’t agree to a scan that was not needed. Forced to sit in a room for hours with no help and not even and IV. Go elsewhere
Every time I visit one of the affiliated urgent care facilities (Malta Medical, Saratoga Medical etc), I always receive a refund check because I am overcharged. …
My experiences here vary from excellent to ok. My experience presently the most awesome caring attentive staff in the ER and the 3rd floor.Thank you to my night RN Josh and my Pca Chole for your wonderful light hearted caring personality. You guys are wonderful. Can’t remember the day/ afternoon staff they were all great.
Excellent nursing staff and some great surgens. I hate to say bad things on a place thats there to help you but Definatly not on the ball with infections giving them and knowledge treating them!! I am not impressed with the judgement of …
mental health ward is a joke they provide zero therapy and expect you to get better all they do is watch you they also heavily scratched my nintendo switch and caused damage to my books i had brought as well
Where do I start?! This facility is nothing more then a “Bandaid station”! My wife was admitted with a bad kidney infection and after that was treated, she then complained for days about a different pain, and every time she mentioned it, …
WORST ER EXPERIENCE OF MY LIFE!
I do need to give props to the nurses & aids, they were great, but unfortunately …
outstanding staff. Was there with my 3 your old Granddaughter It did take 3 hours to be seen. Grandchildren cut her eyebrow opened so bad needed stichies. We told the staff that she was ready to see Dr Mcstuffin friends, they all went …
HORRIFIC!!! FRAUDULENT “NON-CARE”. EMS took me to ER thinking I was having a heart atrack. When i arrived at S.H.E.R., NO DOCTOR WAS AVAILABLE IN THE ENTIRE ER TO TREAT ME! I was billed for Level 5 emergency (heart attack room), yet I met …
My wife came here with really bad chest pain and we have been sitting in the waiting room for over 3 hrs if something happens I will be seeing this place never go here
Worst hospital I’ve ever dealt to no communication between anyone promised me gastro was gonna see my girlfriend released her still throwing up and not able to hold down food or drink I’ll be calling a lawyer
Some people are still waiting after 10 hours! This place is a hot mess!
My 88 year old grandfather was brought to the ER and was admitted to the hospital. There were not beds in the hospital, so he stayed in the ER for almost 48 hours. He had no privacy and was in very serious condition when his wife and sons …
Short version of a long story. On vacation, needed treatment for hives. Misdiagnosed. Given RX for medication not available at any local pharmacy. Paid my $40 urgent care fee. Later received a bill for $60. BCBS says Saratoga filled as …
The ER staff make it pretty clear they don’t actually care about their patients. The PA we met with in the ER was rude and unprofessional. If I could give this place 0 stars I would. If you’re going to work in the medical field at least try to actually take your patients issues seriously.
By far the worst hospital ive ever been to. Staff is rude, they never get the diagnosis right the first time, even in thr emergency room. Trust me, the trip an hour away to Ellis is worth it. Litterally go anywhere else, trust me.
I have a brother there and family scared about his diagnosis. Who ever is the receptionist that answers your incoming calls totally has no compassion! She was so rude! You need to either screen better or give her more training on how to …
I was in the surgery center, for surgery, from noon to 7pm on 10/2/2020. Most of my time there was for pre-op & post-op. While there, I was treated very well by the nurses & technicians – they were all very attentive & caring. Thank you all.
Unbelievably incompetent physicians. They pay NO ATTENTION whatsoever to what a patient tells them. Will NOT give normal prescribed medication, because of course THEY know better than your own doctor.,,yeah, Dr. Waters, I’m talking to you!
Saratoga hospital is a good place for the dead…not so much for the living! Avoid at ALL costs.
been in ER nearly four and came in with heart problems hospital is a joke
Nurse Billie Jean Marmie was very rude and irresponsible. Short with the patients. Constantly on her phone. Smelled like BO.
My mom was being brought to the hospital by ambulance and I called to find out the visitor policy and the person on the phone was beyond rude. No remorse and not nice at all. Get better people to work.
Well ,I arrived in an ambulance when they put me in the bed ,the lady asked for my ID I was in bad condition the Ems guy told her that my husband will be in the waiting room with my id and health insurance. (She never went to find him)And …
Saratoga Maternity – Reception forgot to send me to admitting on my way in to be checked, and nobody was at admitting when I came in to deliver, so during transition people were trying to get me to sign and fill paperwork. There was …
After I was kicked in the head at my job, I was sent to Saratoga Hospital to be checked out. As is required by my employer a post injury drug test was preformed. There was a very long wait in the lab department, and I watched the lab techs …
If I could give no stars I would. I have never written a review for anything. I am truly disappointed in this hospital. I understand there’s policies when it comes to people 18 and older and being suicidal. Though you let a suicidal …
They let a psychotic person that I know out before sending him to mental health unit or keeping him for 3 days to be evaluated.
Doctor was unnecessarily rude to me. …
kudos to Saratoga hospital ER. Excellent staff, extremely great patient flow. in treated and out within an hr. Waited over two hours at Glens Falls ER yesterday with an expected wait of another 2-3 hour wait for a procedure referred by …
Most of the doctors at Saratoga Hospital are incompetent. They lack any sort of bedside manner and plain mean.
They also lack any skills in diagnosing. A friend of mine went to the ER with a …
First off I am a nurse. A nurse who is compasionate and became a nurse for the patients not for quanity and the dollar the hospital makes pushing patients out. That being said my mom had surgery which required being admitted. First off no …
Terrible experience I have never been treated with such disrespect. My boyfriend took me in to their ER at 2 am because I was in excruciating pain from a severe sinus infection.The physician and practitioner were both extremely abrasive, …
I wet to Wilton Medical (Saratoga Hospital Urgent Care). Waited forever to be seen although the place seemed like a ghost town. An X ray was ordered and I waited 45 minutes until I complained. They told me they forgot I was there. This …
I came to the hospital at @12:45 p.m. Saturday for a lab draw for a procedure first thing on Monday. After seeing nobody in registration, I returned to the front desk near the entrance of the hospital to ask the woman always sitting behind …
My daughter was in a car accident and she specifically stated to nurses and the doctor on multiple occasions that her car airbag deployed. When requesting for the medical record for insurance purposes, the report indicated that my daughter …
I do believe that this hospital has saved many lives. In the case of my late mother-in-law, they failed on what should have been important precautions. She was diagnosed with two broken ribs and a lacerated spleen on a Saturday, and …
The worst Emergency Room staff ever! Very judgemental and unprofessional in manner! Why is a nurse working on crutches ????? This agitated nurse assaulted my family member when he was in withdrawal from opiates !
Just on August 24th 2021 my fiance had to get some mental help and they discharged him within a few hours not even offering a medical taxi and he had to walk from the hospital all the way to route 50 in burnt hills. On top of the terrible midwife on the day of my delivery this hospital is the worse you can get
I went in for an MRI recently and although I was taken in on time and I was out of there in a reasonable amount of time I was put off by the male attendant in charge of the machine. He tried to humor me by telling me to wipe my snot on the …
My husband was in ICU and I can only compliment the entire staff for their caring and compassionate care. Dr. Rashid is a wonderful doctor and his demeanor was what a “doctor” should be. He provided professional care, consideration and …
The Saratoga Hospital was great, During my give birth, I was in hospital from 2/1/2018 until 2/5/2018 and did C section and my room was number 148.I met 1 Nurse 1 night, I guess my Third night, she is work during at night shift. she is …
Over all we had great care, everyone was really nice. However, It was FREEZING!! and not like hospital cold. Uncomfortable cold. some of the poor nurses had to put jackets on. My major complaint was my husband had surgery. On his nose and …
I want to start this by saying EVERY SINGLE nurse I came in contact with was AWESOME! They were all super helpful and super sweet. Very knowledgeable and kind nurses! I went to the ER with a giant abscess on my chest. I never saw an actual …
They were so good to me and made me feel safe
My sister has been a patient at Saratoga Hospital for 12 days now. From the ER, to the A1 unit and onto ICU she has received nothing but the best care. While there are speed bumps in everyone’s recovery, all of the staff make you feel that …
The MHU was pleasing and caring. I got better while there. Nurses are mostly awesome, social worker Sarah was caring & helpful, the techs did a great job with care & teaching. …
I went to the ER because I was visiting Saratoga and didn’t have a primary care doctor. It turned out I had flu symptoms and a sinus infection. They gave me a doctor’s note for 2 missed days of work. I ended up staying home a 3rd day so I …
My husband suffered a heart attack recently and the care was wonderful. The nurses and doctors we had were so attentive to our needs. Dr. Grella put the stent in and he was so compassionate and spent a lot of time explaining the procedure and taking any questions we had. It was a great experience under a very stressful time.
Worst hospital soo unorganized waiting for 5+ hours and they still don’t see the patient what the flip is this nonsense of waiting in emergenroom????? Doesn’t make sense
Worst experience ever!!! We just got home from a horrible day of surgery for my husband. Everything was a disaster from the very start. First, they screwed up the time and told us to arrive 2 hours earlier than we were scheduled. Second, …
I’ve been to this hospital twice now to go to the ER and both times have had horrible experiences. The staff are incredibly rude and treat you as if you’re health doesn’t matter or isn’t time sensitive. On both occasions I went in with …
There are times I’ve been to this hospital and I’d give it a one, there’s times when I’d give it a five. It just depends on the staff you get and how busy they are. One thing I do notice and don’t like is how they handle patients with mental health illness and dementia. If you have a heart issue or injury they’re very good.
I have been to this ER on multiple occasions. For the most part my experiences were not terrible. This time I went in for cheat pain. I was given an EKG immediately. Followed by blood being drawn and then an x ray. 3 and a half hours later …
Spent 2 weeks as an inpatient, far superior care and treatment than the hospitals in Albany. Especially St. Peter’s , a total dump, filth on floors , nurses that ignore you . Had major cancer surgery there , bladder , prostate, lymph nodes. …
My wife went to the ER with breathing problems, due to COVID-19 I was not allowed entry into the ER with her. After a few hours I called to attempt to speak to her, I called the main number was then transferred into the ER where a Stephanie …
I was very happy with my laporscopic surgery from beginning to end. Staff, nurses and doctors were polite and caring every step throughout the day. Best care I’ve had at any area hospital by far. Would definitely recommend.
I have seen Jennifer Beller, endocrinologist, for several years. On every single occasion, she sees me promptly, has a warm and friendly manner, is professionally thorough, knowledgable , and inspires confidence. After 70 years, I’d say my experience in her office beats every other.
Such a bad hospital they do not care about there patients, and will have you waiting for hours…DO NOT GO HERE YOU WILL NOT BE SEEN BY A DOCTOR.
Just walking in the hospital’s front door and you are greeted by helpful and considerate staff who are engaged and happy to help. The medical treatment I and my family members has received has been top notch. Especially the emergency …
My husband had an inpatient experience at Saratoga Hospital, admitted through the ED in late April, discharged in early May. He presented with an acute and very complicated set of symptoms. …
While I respect public safety and precautions needed during the pandemic Saratoga Hospital have taken it to absurd limits. If you are going to separate paitents from caregivers then you must be willing and able to assume caregiving duties …
Had surgery at Saratoga Hospital at the end of December 2020. VERY clean, EXCELLENT nurses and a wonderful place to recover and heal. From the initial intake, every person I encountered was professional and caring! Would absolutely …
Over the years, my mom has been a patient here several times and has received excellent care each time. She was made to feel comfortable and the staff were diligent in relieving her anxiety about being away from home. Even during her final …
Still have all the restrictions in place forcing patient to face their medical situation alone. Do not follow current medical reconmendations for COVID. Purely done for the hospitals convenience not patient safety. Should understand how vaccines work. And should know the sick who have family involved always have better outcome.
after my weight loss surgery the staff was very caring and helpful . D3 has the best nurses and they don’t rush they take their time and make sure you have everything you need and help when needed . They went above and beyond their jobs …
Just like any other hospital in this world. All about money and very little about the well being and health of their patience. Don’t be fooled
I’d leave a 0 star if possible. Don’t go to this hospital for emergency care under any circumstance. My husband went here as a trauma victim and received the most appalling care. Wounds weren’t cleaned or debrided, extremities were not …
I had my left knee totally replaced and was admitted to the new Orthopedic Center on May 17, 2017. I would like to say thank you to the entire staff. I was treated like a royal princess. Never has anyone been so nice to me. The private, …
Worst experience ever. Unless your water is breaking, expect no help from the hospital’s maternity ward. Had a 7:30am appointment to get an induction but since they didn’t have enough nurses staffed, we were pushed out the door and told to “come back later”.
My grandmother had surgery here for a bone spur on her shoulder. With COVID obviously no one was allowed to accompany her in. She was VERY well taken care of, doctors, and nurses made sure she was informed, safe, and care for. As a family …
In response of Clark’s statement, and the defense of Saratoga Hospital that evening I went to the emergency room – the hospital was busy. The staff were busy, and I spoke to my husband briefly. Explained the best I could with Benadryl …
Absolutely awful. My mother was very sick and the guys in the ambulance treated her better than the actual staff. They are extremely unprofessional and had poor communication skills, by the end of the day she was diagnosed with something …
Worse hospital ever to go to for an emergency. ER misdiagnosed my daughter. She was suffering from anxiety he treated her for heart disease/tachycardia. Gave her blood pressure meds that were not needed and could’ve severely affected …
One star was just to get me here. My opinion is zero and a complete failure. After a 45 day stay, our 87 year old mother left in a worse condition. We are extremely disappointed, dissatisfied and quite disheartened. This hospital provided …
Awful, horrible and no respect for a patients needs. I’m a cardiac patient and I have to fight for my cardiac meds. I’m not even here for cardiac reasons! They are messing with my meds they know nothing about and the cardiology …
So far, all of my interactions with hospital staff, doctors and nurses have been mostly excellent, except for one instance where they were understaffed and couldn’t attend to my father in a timely manner. I do agree with what others have …
Another horrible hospital in the North County! The nurses mock your pain. I had a nurse say your not in pain because if you are you would be crying. Then I moaned in pain only to have her walk out and do moaning noises. Like seriously? I …
Completely unprofessional staff. Deanna Landon is the head of Human Resources and thinks that she is above everyone. She needs an attitude change real quick. I will never step foot into the hospital again and don’t recommend anyone else to either until they hire professional people who actually know how to do their job.
7 hours in the ED waiting for pain medication told the hospitalist who came in 2 hours earlier hadn’t written any orders then they told me that we hadn’t even seen a hospitality.
Went for a covid test, the drive through was efficient although they chose to give our group rapid tests at random. We all arrived separately to be tested from the same exposure and 3 out of 6 of us got rapid tests and the other 3 patients …
I was in Saratoga hospital for knee replacement surgery and I had the most attentive, compassionate, thoughtful people taking care of me! Every single person was upbeat and such a ray of sunshine…from the people who cleaned the room, the …
Literally been in the waiting room for 4 hours waiting for a CT scan, while I came here with vertigo, that has yet to be treated.
My dad was transported to saratoga hospital emergency room on church street due to experiencing a syncope. A physician assistance was in charge of my dad’s case. My dad described that he had diarrhea and very dark stool the day before, …
Honestly one of the best hospitals I’ve been to. I arrived at the ER at around 8 o’clock and checked in. Waited only almost 2 hours (which wasn’t bad compared to some ER waiting rooms). I was taken into the room where they take your vitals …
Need to hire more staff and officials that can help educate and serve people of color. Instead of acting as if African Americans and other races exist!!!
On September 28 I took my wife to Saratoga Emergency room because she was experiencing acute pain, & vomiting. She could’t sit, stand, walk without excruciating pain. I got her there at 2 A.M. She was registered and then I was sent …
I’d give it a 0 but that’s not an option. Saratoga Hospital is a complete joke. Checked myself in on 10/6/21 a little before 7p due to chest pain and difficulty breathing. Sit there for 3 hours before someone comes to take my vitals no one …
Well today is my last day here. The Nurses are the reason for the 5 ⭐ rating. All the nurses were spectacular. But a special shout-out to an amazing RN,and overall good person. Taylor Smith thank you so much. Your commitment to your …
Deceptive billing practices! They illegally balance billed me when I’m on Medicaid, I called them about it and they basically said it’s what I signed up for. This hospital would of been on my credit report if I didn’t pay them though at my request my insurance company successfully advocated for me.
My 32 year old daughter had some pretty concerning symptoms. She had total numbness on one side of her body. She had visited several urgent care facilities and was blown off everywhere she went. I suggested she try Saratoga Hospital. She …
If I could give zero stars I would. If you want to have a chance at survival and/or a chance at leaving better off than you were going in, do NOT go here!!
Never had such an unprofessional doctor. I’m from
California and I just moved out here for school, so I was shocked. Waited for 4 hours at 1 in the morning, with a 103.5 fever. Never gave me a room. He used his …
I debated about leaving a review, I’m not someone who usually does but it’s still weighing on me so I guess I will. I unfortunately hit my head early on at a wedding the other night, like fell ON my head, and immediately noticed something …
I had a great experience at the Urgent Care facility on Rt 50. Seen right away, MD, tech and RN were kind and helpful. Found out I had Viral Syndrome and not Covid and advised to stay home and not attend a Christmas family event in Rochester. Much appreciated!!
This whole entire place is a joke. I was there for a friend who was brought in by an ambulance. They wouldn’t update me on what was going on. On top of the fact they admitted me into the hospital for possible “mental issues”. They will not …
Worst surgical experience ever. Surgeon was absolutely amazing however so much communication was lost and all issues were blamed on me. Will never have surgery here again.
Finance billed incorrect insurance for procedure, was sending notices to incorrect address and now this is in collections. …
I have used the ER twice and found the care to be excellent, once admitted the care was subpar both nursing care and pharmacy well below current clinical practice standards- a long standing problem at this hospital. The AMC affiliation has …
I spent about a week in Saratoga Hospital due to COVID pneumonia and the staff, nurses and doctors were all very kind and professional. They made me feel like saving my life was important to them. I am so grateful. I tell everyone how wonderful Saratoga Hospital treated me!
Glad my 7 month old is still surviving the waiting room 4 hours later don’t ask about the time frame if you leave to change a diaper they roll their eyes at you and ask what your name is 17 times
Starting in February 2022, I developed a fever and headache every day. The headache became intolerable about mid-May so I went to the Saratoga Hospital ER. I should mention that I had a mini stroke in 2014 and was afraid it was happening …
I’m currently pregnant for my first baby and I’ve been here only a few times so far for a couple things. I’m also having a C-section here in a month. The nurses and doctors have all been very nice and helpful to me each time. They make sure I have everything I need and feel comfortable.
ER was as efficient as you could reasonably expect (post covid) and staff was nice. Total visit was roughly 4.5 hours.
They called my rash an allergic reaction… It was CHICKENPOX.
The doctors don’t care about pain management and try to push you out the door ASAP, even if you’re still not better.
I’m sitting in the surgical waiting room and this is the first sign that you see in here. None of the nurses or doctors can follow their own rules or respect their patients as they walk through with food. Common sense people
My 6 year old fell and bit her tongue to the point where she needed stitches. Everyone at the ER was absolutely amazing with her and made the whole experience way easier than I expected. Special thanks to the nurses (Jocelyn) and our surgeon Blair who are just excellent with kids!
ER VISIT- I accompanied a relative to the ER on Friday, July 29, bc she was struggling with an ongoing medical issue that wasn’t being handled properly. My relative had seen her GP twice that week and visited another smaller local ER 3 …
Just had surgery on 06/15 , probably the best experience I’ve had with the hospital. My triage nurse was very sweet and on point with directions. Then once brought up to my room Amber(RN)/Victoria were super helpful the moment I came up and …
Everyone in the ER was professional and courteous, from the person who checked me in to all the nurses, technicians and the doctor. It took a while — about 4.5 hours — but I got all the appropriate scans and paperwork I needed for a …
The wonderful women in radiology are angels! They did everything in their power to help me and genuinely care about their patients. They’ve restored my faith in healthcare. Especially Cheryl. I’m so grateful I went here to receive care. They have big hearts and care for their clients. Thanks ladies!
This place is a total joke I wouldn’t recommend anybody going here they mistreat the elderly my grandmother was seen for a ischemic attack or for those that don’t know medical terminology a mini stroke and the nurse that she had the nurse …
My wife was transferred to this hospital from Wilton medical arts for chest pain. The folks at both the medical arts and hospital were both very kind and very professional. Every employee that I interacted with was kind and professional. …
I would rather die than go here. Very unprofessional no class at all rude and incompetent nurses and the doctors don’t care about you at all
I had the best experience at Saratoga Hospital. From the moment I walked, the receptionist, Malorie was very polite and attentive. The nursing staff and Dr. Ross were very pleasant, gentle and provided great customer service. I don’t …
I can’t explain enough how happy I’m with Saratoga Hospital great service, excellent care, friendly staff and doctors take extra steps to explain everything in detail, what amazing me there financial assistance program they are there for you to get you better not to get your money, I highly recommend Saratoga Hospital for a
Hospital was great my surgery went well so far staff was lovely accept the last nurse and I had Rn being Alyssa and aide Victoria I was on the orthro floor
Going on a 5 hour wait, meanwhile people who got here hours after me are being seen prior, I’m beyond disgusted and disappointed with the lack of care in this facility. I’ll recommend to everyone I know to never come to this facility. If I could give 0 stars I would.
Again I am just so pleased with the personal experience here. Asked a question at check in desk and there is a lovely woman who steps up and says “here let me show you where to go.” Just a great atmosphere 👌 …
Very clean and well taken care of! The staff are wonderful and put you as a patient first. Their integrated healthcare system provides exceptional care throughout Saratoga County. They combine the latest technology with the personal, supportive approach that is the hallmark of Saratoga Hospital.
I cannot say enough good things about the treatment my husband received…from the emergency room to the house doctors, to the nurses and staff on the 2nd floor to the security guard who walked me to my car at 2am. They were proactive and literally saved his life.
I am leaving this review for the billing dept – specifically “physician billing”. They are the worst. When you have FSA and HRA accounts they are funded for that calendar year. Yet, this billing dept has consistently waited anywhere from …
My sister was at the emergency room for 4 hour and they only did blood work. My sister asked the front lady what’s taking so long and the woman got in her face so my sister left The Administration should look at the video of what they did to her. Saratoga hospital I would not recommend to anyone
This place is totally horrible they did send CPS to my home because I came to emergency room due to mental health problems the Social Worker Lawrence made statements to them that my daughter was left by herself. I had the policed at my home …
Missinformed, confused staff at every turn, there is zero communication in this hospital. The fact I could hear the nurse call me an addict to his coworker outside of my room is completely unprofessional. I had just undergone a major …
Waited at the Saratoga Hospital Emergency Room for over 8 hours and not one person checked in on me after being registered except for the employee that collects health insurance payment information. Told the triage nurse that I can’t wait …
Went to visit my 86 year old aunt with my daughter. Front desk gave me some line of garbage about policy not letting in minors. Flu season and covid…. we are wearing masks. Talked to the nurse manager and she wouldn’t make an allowance. Lost an opportunity to support a family, Saratoga Hospital.
Over 7 hours in the ER waiting room while having serious bleeding, watching them let other people go ahead who had maybe been there an hour. Soo ridiculous they even had people who were transfered from other hospitals waiting over 10 hours. …
It only gets even 1 star so I can write this. PLEASE go to another hospital. I was only in the waiting room. All it took. You would find more professional nurses at a garage sale. I even asked my wife, as she had to go back, to ask for the …
Came in last night for extreme chest pain and difficulty breathing, and it was a horrible experience. I was sitting crying in my triage room and my blood pressure skyrocketed, so the nurse decided to turn it off and continue asking me …
Was admitted right away. Sat for hours without seeing anyone. Was told doctor was going to be called. No doctor was called. When asked if we could leave no one would provide a medical record of what was done because we were leaving against …
Best maturnity ward ever! I will never forget how kind and gentle all the nurses were for my newborn twins and I. They taught me so much, and really set us up for success during our first few weeks. Such a wonderful team! …
Shame on you Saratoga Hospital for allowing your thrift store Treasures to charge insane prices as a money grab for the Hospital. Our family was in need of some clothes for a Gala and prices are now above retail in most cases for donated …
Maybe a third person experience is unacceptable, but someone needs to advocate. It’s all well and good that the staff tries to make the patient comfortable, but when she lays in the hospital for six days without a bowl movement and severely …
We had a fabulous experience in the maternity center. The nurses were so helpful and caring, teaching us how to care for our new baby girl. I highly recommend Saratoga hospital for anyone having a baby, they are the best around !
People like Haily who works in the Lab X-ray area is unbelievable. She is so incredibly awesome as a worker and human being. She helped my wife get in to get her post cancer CT scan very quickly. Super nice and friendly as her Mother is …
Amazing. So far above other hospitals in the area, you feel like you’re in the Twilight Zone. Staff is very professional and caring. Emergency Department is an amazing facility. Patient food is better than “hospital food”- they actually …