Onslow Memorial Hospital (OMH), originally founded in 1944, stands as a 162-bed acute care, community hospital located in coastal North Carolina, serving the city of Jacksonville and greater Onslow County. The hospital offers a vast array of healthcare services with state-of-the-art diagnostic services.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
317 Western Blvd, Jacksonville, NC 28546
Just had my gallbladder removed. The staff on the 2nd floor is absolutely wonderful!
All of radiology department is great, from my ultrasound to nuclear medicine. …
SO SLOW!!!! The staff moves like molasses and they are all undertrained. There was puke in the trash cans in the waiting room and we were surprised by cockroach the size of a half dollar in our room once we finally got in one. My niece had …
I had knee reconstruction surgery and was in alot of pain the nurses kept saying they are waiting for the pain med. I waited over 30 minutes again and pushed the nurse call button and they came in and said the same thing. I waitied again …
My husband is suffering from COPD and is a type 1 diabetic. He had the misfortune of being taken to Onslow Memorial by Ambulance. They kept him for 4 days. They decided not to let him take his long acting insulan which caused him to have a …
I wish I could give them 0 stars, I went last night for a labor check. I went to my doctors yesterday(11am) and they checked my cervix, I was 4 cm dialated and 80% effaced. Then around 1pm I started getting contractions so I waited till …
I FIND IT ABSOLUTELY APPALLING THAT THEY COME ONTO THE REVIEWS AND ACKNOWLEDGE THE HIGH RATED ONES. THEY ARE NOT YOUR PROBLEM TAKE RESPONSIBILITY BEFORE A LAWSUIT COMES YOUR WAY FOR IGNORANCE AND MALPRACTICE FOR IGNORING ISSUES THAT ARE …
This place is dirty!! Stuff all over the floor that staff would just walk by and not pick up! (Medical waste) Public bathroom in the ER had blood all over it. Gross!! Staff seemed to be extremely disorganized. It took 4 plus hours for my …
I could write a book on how poor this hospital is, lack of care, lack of good doctors, staff that blows off everything you tell them. Look I understand that there are people out there who malinger, bit when you have a patient who has been …
My dad was taken to Onslow Memorial ER and was transferred to the IMCU later that day, where he stayed for 3 days. Every single doctor, nurse, and support staff member treated him and his family with care, kindness, and professionalism. The …
Brought my daughter to the ER I know it was going to be a long wait because it was packed. After almost two hours waiting we finally got a room the nurse dropped us off at the room and didn’t say a thing. Got back here at 11pm and now its …
What a joke! This is suppose to be a hospital? I waited in waiting room for well over 4 hrs with my 4yr old. When we walked in the door he was holding a washcloth to his eye because it was split wide open and bleeding. All they did was …
Reading the reviews about the nurses working hard etc. I understand nurses do work hard, but that is no excuse for the hospital as a whole. If they are short staffed fix the problem! This is individuals lives this hospital is taking …
Horrible from start to finish.
My wife passed out and had a seizure. She was left unattended in the ER waiting room by the ambulance techs to start. To finish, she was discharged and she had …
Brought my girlfriend in over 2 hours ago now, with an Initial fever over 103, as taken by the charge nurse Danielle. The wait in the waiting room wasn’t lengthy, what pisses me off most is that we’ve been seen by 3, THREE nurses now. 1, 2, …
My daughter required medical attention. I called the hospital to verify that my daughter could be treated there. Each person I spoke to was kind, and professional. …
My daughter went to Onslow by rescue squad she had passed out at work just a couple of days after she had went to Onslow and they said twice she had an infection . We waited in the room for almost 7 hours and she was running a fever, in …
Had to take my wife to onslow memorial hospital with chest pains at 3am . We had been to a large cardiac hospital in western North Carolina three times in the last 13 months and they found nothing whatsoever. I feel god brought us 9 hours …
If something is wrong and you need to go to the ER do NOT go here. They miss diagnose people. I had gone here twice for a pain I was having and each time they told me it was just a gas bubble. Finally went it happened again, I was out of …
Onslow Memorial is and has always been a horrific hospital! I would highly recommend if you can make it to another hospital like New Bern, Greenville, or really ANY other facility, please do. The experiences that I have had with so many …
My husband had a major surgery there and his first one ever in his life. He was never given a Breathing Spirometer or information about the importance of doing breathing exercise to avoid fluid or mucus build up on his lungs (which from …
Worst hospital by far !!! My son who is 13months old was brought in by ambulance with a fever of 104.9. They said he had an upper respiratory infection and told me to continue to give him Motrin and Tylenol has needed. They sent us home …
Husband drove me in with chest pain, history of cardiac, sweats and weakness. EKG done, and then returned me to waiting room. I never had my vitals taken, nor my temperature. I never got seen. Later we learned the EKG had some changes …
Terrible experience, I would NOT go to the ER if I could help it. They had no one in the waiting room( so I assume they were slow) we waited over and hour and asked 3 times just to get a cup of water. Then waited another two hours for the …
I had a procedure done a week ago and just wanted to say that the out patient part of the hospital was wonderful. The staff was A+. Also the staff that worked with Dr. Leong was A+ as well. Thanks
What happened to caring nurses!! This is a poor excuse for a hospital! Does the naval hospital take civilians? If you have an issue and speak to a nurse manager, they will say this and that to get you off the phone/out of their face. So …
Onslow Memorial Hospital is where you go to die.
One afternoon in 2017 I was sent to the Onslow Memorial Hospital ER from the VA …
Always in the waiting room to long. After a 7 hour wait they decided to give fluids when that should have been done. They could have sent us back to the waiting room as another lady was getting fluids out there!!!!!!
THIS IS THE WORST HOSPITAL EVERR. YOU CAN BE DYING & THEY WILL JUST LEAVE YOU. STAFF JUST SITTING AROUND, ON THEY PHONES, DON’T EVEN CARE ABOUT THE PATIENTS IN THERE. THEY NEED TO BE SHUT DOWN!!
I sat from 8:13pm to 1:40am waiting roughly 6 hours while my gums ripped themselves apart, even though 5 hours prior I was told that I would be up next and I wouldn’t have any issues. I want to say almost everyone that came in, was …
Best emergency room visit I’ve had by far. Process went smoothly. All tests and labs occurred quickly. Felt the staff was thorough and attentive. I saw the emergency room PA Mandy and she was wonderful! Though I’ve never used their other services I highly recommend the emergency room here.
I did have to wait a while in the ER but so be it. It is what it is and these guys are busy. I came in with horrible abdominal pain and what I thought was food poisoning but it was appendicitis. Yay. Everyone was so helpful and kind and I …
Been here since 8am. Its 12:25pm. We have not seen a provider. Only nurses. My husband is going septic due to a severe uti was taken here yesterday evening at 6pm. We were kept until 2 something am. But here we are again. I believe his …
So far it has been 5 hours at the emergency department after about 4.5 hours they finally got my grandmother in a room. Do not come to this hospital its the worst. And the staff are the rudest bunch of people I’ve ever met .you sit and hear …
My mother was rushed to hospital for a possible overdose and treated by docs for this after I told the doctors that I wasn’t sure but that 67 were missing from bottle she couldn’t speak for herself so I had to for her. The doctor who came …
On February 5-6th, most horribly managed ER. Wife had severe abdominal pain, called ambulance, long story short, waiting room was unkept, tissues, used paper face masks. Pregnant girl at the front desk was rude to several patients. Arrived …
I was VERY disappointed with my ER visit this past Monday(6/17/19) I arrived with My 4 year old son at 7:40 pm, He had fallen and had a gash in his head, but since it “wasn’t bleeding” at the time the staff looked at it she just pushed us …
Hands down the absolute worst hospital I’ve ever dealt with. I had to go into the er in 2019 for electrical burns. It took them about 6 hours to see me. Er was practically empty. Even then it is what it is when you’re dealing with a …
They have been beyond amazing both times I’ve been. Being chronically ill I’ve been in my fair share of er’s across the country and they are how I wished all of them would have been. They are kind caring and attentive. They listen and don’t …
I went to the ER one morning because of a kidney stone. First, the nurse took my vitals, and was very nice. Nice guy. Then I was in a room, and had an IV put in, dehydrated. Asked for a blanket, got one, felt better. Then under the CT …
They do not even rate a star!! Took my boyfriend in today and he doesn’t have insurance they did no text nothing other then vitals and they discharged him before he was even admitted.. they told him it was flu but on discharge papers said …
Update: Couldn’t leave another review, so I’m editing my old one. The date was 4.16.18 and my mother has had a seizure. She was brought in by ambulance, and ER treated her relatively well. They didn’t communicate with us very well; we …
Waited from 7:30 pm to 1:30 am with a family member with a cardiac condition in Afib. He was triaged and told to wait. Went up twice to report additional chest pain and increase in pulse rate and was told he would be monitored. That was not …
On Jan 30, my son found me unresponsive and on the floor. He called the EMTs and it was decided I should go to the ER. I do not remember my first two days here (That’s how sick I was). However, I vaguely recall the EMTs taking me in, …
I can’t say enough great things about the staff here. The nurses are simply awesome they care for their patients with the upmost care. Very passionate about the care they give. I truly appreciate all they did and will continue to do. True blessing.
If I could rate a “0” star or even in the negatives, rather than a “1” star, I would. I went in having contractions every minute apart, and told the nurse I wanted an epidural. When I got into the room, she told me she and her machine …
I cannot Express enough how wonderful Onslow Memorial is with their patients in labor and delivery and momma and baby side! Theres no words to describe how amazing the staff was. The labor and delivery nurses I had were phenomenal. They …
I am very disgusted with the way things happened during my recent hospital visit!! I was there for 9 hours with only a blood test and urinalysis being done !! And I went because of severe migraines, nose bleeds, and random “black outs”! …
This hospital emergency room staff is not trained properly or respects individuals that come in there with mental health issues. several complaints have been filed with the joint commission. A mental health emergency is the same as a …
I came here a little before midnight on 10/4 with scratchy throat, chest pains and shortness of breath. After being registered in, I was sent to get an ekg then sent to the wait area where everyone else sat. About an hr or 2 later I was …
I could probably change my review every so often considering I’ve been seen at this hospital since birth with varying experiences. My last visit to the ER is really sitting on my mind and I want to leave feedback before I start forgetting. …
Called to ask about the wait time in the ER, was informed by Tasha that they do not give out wait times, which is fine, but before I could ask another question she hung up in my face. No, “did I help you with everything,” so silly stuff …
Only a one star cause staff is nice but DANG I brought my best friend in at midnight told them she thinks her pelvic bone was broken and they didn’t get her in a room till 5am she sat waiting in pain for hours 7:30 am they finally come in the room to see her and give her pain meds. Super nice stuff but man I’m glad no came in dying.
Got here to the ER and there were 2 other people in the waiting room. Literally 2. Sat here for 45 minutes waiting to get registered and receive my arm band while listening to the front desk staff have personal conversations and how they …
In my original post I had a negative encounter with one employee, and gave 3 stars. But after my actual delivery and postpartum care, I revised it to a 5 star. The staff was excellent, undstanding, and just fantastic. They made my delivery …
Me and my Pregnant girlfriend went here due to her having extreme pain in her upper abdomen and back. She was brought here by ambulance and shes an EMT so you know she wouldn’t have wanted to get taken here for a minor issue. Once there, …
Disgusting!!!!! Staff is completely unorganized. Don’t have enough staff and staff the do have are rude and disrespectful. Need a complete change needs to start from top down. State needs to come in and either fire some people or just shut it down completely!!!! They forget they are dealing with human beings and peoples loved ones.
Although our experience at Onslow was 2 years ago, I wanted to add a positive review. During our beach vacation, my elderly mother fell and broke her femur. She required surgery, and was at Onslow for 5 days. During that time, we found …
They’re the worst by far and very, very unprofessional when interacting with people over the phone. I waiting for someone to pick up the phone well over 20-30 mins just to check the status of my Mom to get hung up on. Then the RN Morgan was …
If negative stars was optional, I would leave one! My brother and sister-in-law waited over 6 hours for BLOOD TEST RESULTS! She went in for pregnancy related issues and didn’t even receive a Doppler to listen to baby! And left in a WAITING …
If you have an individual who is supposed to manage the front desk, maybe make sure that they are friendly and greet patients. We already feel like Sh*t, so it would be nice to have genuine service. I didn’t have anyone to watch my …
My father who has had heart problems in the past was having chest pains so he came to the ER. After arrival and letting the staff know he may be having a heart attack they asked him to go to the place to fill out paperwork instead of …
The staff who waited on me needs to be fired. Period. I’ve never felt more dehumanized, mistreated, & mis-cared for in my life.
I am writing a formal complaint and willl seek legal counsel! It was that bad!
I’ll travel to Wilmington or New Bern before I ever come back here.
We were from out of town and had an emergency and we were so happy that we chose this ER, everyone from the Security Guard all the way to the doctor were amazing…They were efficient, caring, and everyone made us feel secure in our choice. I would definitely recommend this ER for any emergency. The staff was top notch…..
4/30/17-9pm Came with my 3 month pregnant niece because she was bleeding. Sat in the waiting room for over an hour waiting to be called back. Nurses seemed a little spaced out and unaware of where they were. Didn’t treat patients with …
Labor and delivery, the nurses actually listen and care, however some seem to think they know whats best and making a matter worse by not listening to their patient. Worst care ever and ive had 2 other kids here with no problems until now …
As an RN (ER/TRAUMA)and recent patient in their joke of an ER several weeks ago..this is the worst ER I’ve ever been in. I’ve worked in major trauma centers and many ERs throughout my career both stateside and overseas and never have I seen …
I went in on a Saturday, to the ER it was very busy. I told the receptionist ladies my side was hurting and I was pregnant and that I recently had surgery and a bad history of cdiff. I waited 2 hours which isn’t a big deal. When I got to …
Started with ER missing a fracture in my foot in October, podiatrists found it about 2 weeks later & landed in huge boot until mid January. Then went in with chest pain & shortness of breath yesterday (have had previous heart attack & am a …
I have seen multiple babies born in this hospital and have had to take a few friends here for urgent injuries, and obviously we had to wait a good while in the Er, that’s not unusual for a relatively small hospital. A good portion of these …
Absolutely the worst ER I’ve ever been to. Came in for food poisoning and my first nurse was ok. But you could tell she wasn’t happy to be there. After about an hour I was finally given medicine fron another nurse. At one point I was left …
Imagine our loved one has been sick for some time and your loved one is admitted to this hospital. His IV machine is not working so he pushes the nurse call button and the responding person tells him a nurse will be right there to take care …
I’m going to be having a baby at this hospital and had looked up the reviews beforehand to get an idea of what its like. I was really apprehensive and worried reading the negative reviews. …
It seems that when one checks reviews of hospitals, they’re almost universally bad. I’m not sure why that is; maybe it’s because hospitals by nature are places people neither want to visit nor deal with. And so it is with Onslow Memorial. …
Horrible! Horrible! Horrible! Came in with my four month old who had the stomach flu and was dehydrated. Waited over three hours and was never seen. Had my baby there and soon as my baby was delivered the whole staff left the room and I was …
The worst experience of my life. I took my sick 7 month-old to the emergency room with a fever and projectile vomiting. We were there at 2pm and walked out at 6pm. After no assistance. You could tell the nurses did not care. Especially …
Awful. My father had MAJOR emergency surgery there not long ago & the nurse he had would not give him his pain meds. & before I go any further my father had his abdomen cut from his first rib down to his belly button and he’s never abused …
On the surface this hospital seems to be very caring. However, it can only be as good as the “professionals” working there. My loved one was clearly nearing the end of life and medical professionals acted as if it was “just another day at …
I went to the ER because my throat was closing up due to allergic reaction. I was seen right away. I thought the service was good until I got into a patient room. A nurse swabbed my throat for testing. From there I waited two in a half …
This place is worthless. I came to the ER because I could not stop throwing up, my friend and I waited for literally four hours to have an actual doctor see us. The doctor I finally did see was extremely friendly and nice, very informative …
Easily the worst hospital in the entire state. No matter where you are in the facility, everyone moves at the pace of a snail, no one cares about their works. I waited 11 hours to pee in a cup and get an ultrasound, was in 5th place then 2 …
Ultrasound techs missed me being 8 weeks pregnant (ectopic) and the doctor told me I was fine just take pain meds and bleeding is normal. I went to my fertility doc the next morning bc I just felt something was wrong. and she found my …
Honestly the worst hospital I have ever been to, if I could rate a 0 star I would. The front lobby was quick to bring my wife back but as soon as we got to the waiting room it took the nurse about 45mins to show up then nobody even came …
Terrible. Terrible. Terrible.
I would give negative stars if I could.
My husband had excruciating back pain and knee pain, to the point it gave him a …
Was seen at the ED last night, went directly to a room, the nurses that cared for me were very polite and professional! they offered exceptional care! The Doctor I saw was a woman I wish I could remember her name, she was very nice, she had …
Let’s just say I wish there was a 0 rating…I just sat in the emergency room for 7 hours with my child who is 2 and could barely walk because her body hurt so bad. Something is clearly wrong when a 2 year old asks to go to the doctor …
My daughter being a military wife had to deliver my grand son there. She finally after 2 years got a itemized bill and they had the nerve to charge $200.00 for skin to skin after she delivered. No c-section, just completely vaginal delivery …
I have never in my life ever waited so long to be seen in an ER. I have been waiting almost 12 hours now. I waited so long that they had to take my vitals for a second time. This is absolutely ridiculous. If I could give this place negative stars I would. You are better off using web MD to diagnose yourself.
I have had bad experiences at other ERs so I took my chances going to Onslow. I am SO glad I did! I must say that I am an RN so I know how busy staff can be at hospitals (and no I dont work at Onslow). Last night I took my 15 month old …
I’m 17 weeks pregnant went in with severe cramping and back pain. It took them 9 HOURS to get me back and checked. Turned out I have internal bleeding around my pregnancy. AND THEY HAD ME SITTING IN THE WAITING ROOM IN PAIN FOR 9 HOURS. …
I was there in the ER for over 5 hours before deciding to leave, and only had vitals and blood taken. I was told I couldn’t get any medication because my condition could need surgery, and still waited over 5 hours before deciding to leave. …
I have been to Onslow many times over the years. Some good some not so good experiences.i have been very sick and have been to many specialty doctors that have not been able to figure out my problem. I went to the ER yesterday via Onslow …
I have never in my life seen such an UNPROFESSIONAL work place like this in my life. They ALL act like children; the nurses talk badly about patients who go up there only to be dismissed because “nothings wrong” only for that problem to …
Continued : So anyway the Ward Clerk wasn’t able to direct me to admin. Offices. She said no one has ever asked before I asked her how long she’s worked there she said 13 yrs. o told her that’s hard to believe at this place no ones ever …
6/16/21 I don’t normally write reviews, but after the experience i had tonight at the Emergency room I felt like I should. I cut the tip of my pinky on a piece of glass in the sand. This happened around 830 I got to the ER at around 930, I left at 230 and still had not seen a doctor. Don’t waste your time, go somewhere else.
My son was coughing non stop for a week so i thought it would be a good idea to make sure he didn’t have a RESPIRATORY INFECTION All they worry about is testing for covid and xray nothing else. Then sat there 4 hours with no results. The waiting room was almost empty. It’s just ridiculous.
My husband had a kidney biopsy yesterday. We started in the surgical pavilion, moved to radiology for the procedure, back to the surgical pavilion, and then to the ER after he experienced some complications. The staff was outstanding and …
So I was told that people go here to die…I had no idea how true that was. I would love for somebody to explain what exactly happened to my mother. She passed on January 5th after showing signs of recovery. I spoke to her at 3:55am that …
If I could NOT give this hospital any stars I would. By far the most unprofessional hospital I have even been to. It’s absolutely ridiculous how poor the customer service is here and the lack of work ethic in this establishment.
This Hospital deserves LESS THAN 1STAR!! Unbelievably poor standard of care for the entire 8 plus hours I was in the ER. You can be assured I will not receive any response from this so called “hospital” regarding the care (lack thereof) that I received.
We are on vacation topsail island, son fell on the playground, broke his arm took him to er. Said didn’t know how long it would be to see him. Lady in waiting room said she had been there since 2 this was at 730 little to long to wait. Went to a different facility
Came here to see if I had broken my foot, to get a x ray. 8 hours later still have nothing, I was told it would only take 30-45 minutes to get that, 2 hours later im still here in pain, starving, and tired
**Attention long post** but it needs to be herd!!!
Had my third baby girl here on 9-11-2020. My first baby at Onslow. I have to admit that I was worried especially hearing stories from others. Buttttt I was …
Okay wow so where do i even start…I travle a lot and im always on the move. I visited a lot of hopsitals in the country in my life time. Here are my complaints hoping the hospital can fix these problems. And looking at how many negative …
I had an appointment with my Dr. this morning at 10:30am with ongoing lower abdomen pain. After being seen by my Dr. I was immediately sent to the ER for appendicitis concern. …
Would give 0 stars if possible was here for 5+ hours just for them to offer ibuprofen and some heading pads
First off Themis hospital is the slowest hospital ever the staff do not hav good bedside manners and their communication with the patients are horrible
I am currently sitting in the emergency room waiting room. I have been here since 2:21pm ( a little over an hour and a half) I came in for extreme vaginal bleeding. I am bleeding through the pads the gave me even though I’m tripled up on …
DON’T GO HERE! I waited FIVE HOURS and only accomplished getting my vitals checked and an x-ray. My foot was hurting the entire time and I was told I’d have to wait to get the results (longer than the freaking 5 hours I’ve waited). If it’s …
Do not come here if you need immediate attention, or if your kid is really sick. I brought my sick son in at 10:20 at night. The waiting room was not very busy..::yet we waited an hour to be seen. No one wanted to talk to me, she looked at …
Hands down the WORST hospital i have EVER been to. Do not come here!!!! I am pregnant with multiple infections and it’s been hours since i have even seen a nurse and there are not even hardly any patients…they have not taken the urine …
I would let my husband take me out back and shot me like an animal before I EVERY go back to this place. I went to get treated for a cycst something I’ve had done at least 4 times now , probably takes about 45min to do. I waited for over 7 …
If I could leave 0 stars I would..I HAVE NEVER IN MY 22 YEARS OF LIFE BEEN TO A MORE HORRIBLE ER…I went in at 11am yesterday to be seen for vaginal bleeding that happened Monday and Tuesday, possible implantation bleeding or possible early …
All I have to say is left there worse than when I came in. I was admitted for 4 days and would have rather been on a 72 hr. Hold in onslow County jail. I may have had time for my body to naturally heal. It’s sad actually how bad this place …
My son was admitted recently his stay was for five days. The whole experience was very comforting. The nurses Joyce, Linsie, Melissa, Sara, Fancy Nancy and all staff were very caring, committed to the well being of my son and my concerns …
Gossip and lying!!
I worked there for 7 months! The whole time I worked there the supervisor and …
By far the worst experience I have ever had in healthcare. The emergency department took 2 hours to triage my condition even though I arrived with unstable vitals. It took four hours of my vomiting before I received any nausea meds(which I …
My husband has stage 4 lung cancer. After reading the reviews about the hospital, I was hesitant for him to go there for an emergency when he passed out with breathing problems but we didn’t have a choice. Within an hour of arriving, the PA …
This hospital does not deserve star. Room was nasty i couldn’t put my baby on that bed so i put blanket down. When i seen their was needle fill up with something in it. By the sink area. Nurse came in gave my 7 month old to test and she …
Freaking shameful behavior on behalf of the woman answering phones in the ER. My daughter has hormonal imbalances and was in dire need of a medication that we did not have our hands on, so i called them to ask if they could help. When i …
After arriving at the ER at 1230 in the afternoon, with severe morning sickness and stomach cramps being 12 weeks pregnant, we sat in a waiting room that had the most awe full smell that I had to fight to not turn my stomach.. after 45 …
Arrived at 10pm and was only seen by triage during my 3.5 hour wait. I left prior to being seen by a physician after a nurse told me it “would be a while longer.” There were very few people waiting and communication was terribly lacking …
Terrible bedside manner. We brought our friend who is a post Cancer Op patient in for severe abdominal pain. I understood the wait period and cautions for her temperature for fear of Covid infection, but once her fever broke, the treatment …
Er department is awful. Nurses leave patients helpless and do minimal unless something happens like wanting to leave. I won’t go too far into details about my mother’s experience but if I wasn’t there to help God knows what would have gone …
The nurse I was assigned was amazing she was really helpful and super sweet and put up with me during my contractions (sorry if I was mean in any way haha) but she got busy with other soon to be moms and I understood that. She had another …
I checked in this morning at 1240 with my 9 month old baby and there were plenty of people in the waiting area, so I understand being delayed. However what I do not understand is getting put in a room finally at 0500 am being told 5 people …
The worst hospital I’ve ever gone to. The lack of professionalism and attention was disgusting. After getting a second opinion the day after going, turns out what my husband was there for was pretty serious and should have had multiple …
Nurses here are extremely aggressive and rude for no apparent reasons. Even the front desk receptionists in ER are rude. I understand the lack of staff can be really frustrating but taking it out on the patients is unnecessary
I gave birth at Onslow Memorial on Wednesday. I am a first time mom and was very nervous/scared/excited, etc. all the normal emotions a new mom would be feeling. The L & D floor at Onslow Memorial surpassed my expectations on every level by …
This is hospital is so slow it took them 6hours to do an ultrasound on me. I was there from 4:30 in the afternoon until 2:30 am the next day. I was in the ER that long I pray that I never will have to go to that hospital again.
After witnessing my sister’s delivery here I am lost for words. The first 10 hours of her admission pretty much involved waiting to start her induction due to not enough staffing as told by the nurse. At exactly 2 hours after delivery …
This is ridiculous. Brought my pregnant wife with severe abdominal pain. Arrived about 9pm had blood work done about 1030 and an ultrasound sound a little after midnight. It is currently 5am the next day and we’re still waiting to see a …
This Is The Worst Hospital To Go To If You’ve Been Diagnosed With Any Autoimmune Disease, Cancer, Heart Problems, Or Blood Clotting. The Nurses Run This Place Like Their Certified Doctors And Is Very Unapologetic If Your Suffering In Pain. …
This hospital is an absolute joke. The staff must have gotten their training from a Cracker Jack box. I brought my wife in tonight for breathing problems and they had her wait for 7 hours in the waiting room alone while only doing basic …
Absolute WORST hospital in the state of Nc.
I’m pregnant with lower abdominal pain accompanied by bleeding and I’ve yet to …
Worst experience EVER! They just don’t care. My husband spent 3 days in the hospital and ended up signing himself out because the care and attention is so bad in a 3 day span he might have spent a total of 10 mins at best with a doctor …
I am so grateful for the excellent care provided to my son in law this week. He was in icu and Regina was an exceptional nurse. She consistently went above and beyond in all aspects of his care. I have been a nurse for 35 years and she …
Checked in at 11:45am was prepped and placed back in the waiting room. I was told by my nurse not to eat or drink anything until I’m seen. 5pm and I’m still out in the waiting-room watching patients come and go. (Still on a completely empty …
Do not go to this hospital. We called last night to have someone give my dad my phone number so he could call me for a ride home because his phone was dead. No one gave him my number and When I called my mom to check on him this morning and …
DO NOT GO HERE!!! Horrible experience. Sat in the ER for 5 1/2 hours today. My husband went in with hyperglycemia and very serious underlying issues, we were told by his Doc in our home town to immediately get to an ER. We sat for 2 hours …
Arrived at 11 AM. It’s now 11:30 PM and I’ve been waiting to get my blood and urine results back since 2:00. This place is an absolute JOKE. Do not come here!!!!!!!
Absolutely terrible. Went here to get an ultra sound done for an upcoming surgery FOUR months ago and they NEVER faxed them over. They’re about to delay a surgery I have worked hard for 6+ months for because they failed to get medical …
If I could give this place a negative bunch of zeros I would. Do not go there. I went to the ER at 2pm on 5/28/20 with bad abdominal pains. Sat in front room for two hours before being called to another waiting back room with 4 other …
81 year old MIL brought in ambulance due to total loss of consciousness and totally confused to add to it she has a heart condition. They don’t have a room so they put her in a wheelchair in the waiting room. At two hours I asked how long …
this place is an absolute joke. if you can drive to a different hospital i would suggest it! i waited 10 hours to be told nothing. they said my heart rate was doubled, took scans, and got 4 viles of blood from me. i never got the results. i …
If I could give -5 stars I would! On Tue. 2-25-20 I was treated very poorly by the ER triage staff. Very unprofessional! I had been to the hospital prior for very high blood pressure issues. The Physician’s Assistant who had dark hair …
I gave birth to my second child last week at OMH. Words truly cannot express how grateful I am for the amazing care I received from Dr. Anderson (OB), all of the L&D nurses and the postpartum staff. Dr. Anderson is amazing. She was …
They killed my husband. Have misdiagnosed me several times. Do not come here. You wait forever for no answer and no pain meds or anything.
The nursing staff and Doctors at Onslow Labor and Delivery were unbelievably helpful and kind. They went above and beyond for me during labor, delivery and my post natal care. Despite the rigors and stress that come with delivering a baby …
I paid for a birth certificate may 27th. 3 weeks pass and I still haven’t received it and they decide to send me a goose chase and I go to all the postal office near my house. Nobody has my mail and Onslow Memorial takes my money and …
This so called hospital should close the doors! Our son went in with chest pain’s and could not breathe. Sat there 3 hours mind you never saw dr 1! Ran a few test sent him home. The nurse wanted to argue over why he was there over the phone …
I am writing this strictly for the outpatient surgical staff. I actually had my surgery today and everyone was amazing, making sure I was comfortable before and after surgery. Dr. Yencha was my surgeon and he is amazing. Currently 6 hours post-Op no pain at my surgical site. I can’t wait to see the results.
My father was brought in by ambulance and has waited in the ER for 7 hours currently and has not been seen. There are many staff members walking around joking around in the halls while my father is in pain. They told us it could possibly be …
In the past, we have had horrible experiences at this hospital. However my daughter was in the hospital this past Monday through Wednesday and it was by far the best experience at any hospital I’ve ever attended. They were all polite, …
1st time I took my wife there was when she fell at the seniors place and scratched her face bad, black eye and a puncture wound on the bridge of her nose, they were quick to get her in but at the end of the day they sent her home without so …
For forty-four days thus far I have been a guest at Onslow Memorial Hospital, and I am pleasantly surprised at how well I have been treated over such a long time. There was a stigma surrounding the hospital in the late 90s of it not being …
If I could give this hospital 0 stars I would. They have absurd wait times in the er. The professionalism of their staff sucks. My wife came into there Er a week after having a c section with a possible infection a fever and has been …
Have been here multiple times. I’m a type one diabetic with gastroparises and the doctors are absolutely awful. The nurses are nice but the drs are horrible and don’t actually try to help the patient I went in yesterday bc I was throwing up and in pain and the doctor I saw told me I’m basically SOL and he can’t help me. DONT GO HERE.
I didn’t learn after the first time coming here with my son. We waited 8 hours for him to be seen. I’m now here with my boyfriend who’s a dibetic with severe abdominal pain and vomiting and we’ve been here in the waiting room for over 2 …
My daughter can barely stay awake and has not eaten or drank anything in over 24hrs. They wanted a urine sample regardless of me telling them she hasn’t urinated in 13hrs. They told me to take the urine cup and put it in her diaper. Yeah …
i’ve been to onslow memorial hospital before and had less than a pleasant experience. however last night was by far the best experience i’ve ever had at any hospital ever. i had went to the ER for basically sinus issues that had gotten …
WORST HOSPITAL EVER!!! Was told in ER that a nurse & 3 doctors didn’t see anything in her blood work that she’d have to wait with 16 people ahead of her while she’s in severe pain. After over 10 hrs we were brought back and told she has …
Just had my baby there a week ago and my experience was great. Arrived at the Stork Express about an hour after calling them to tell them my water broke. Their phones and computers were down when we arrived but they still had me in my room …
This is by far the worst “hospital” I’ve ever been to and I use hospital loosely. Every time I have been to the ER I have waited at least 2-8 hours just to be seen. Regardless of the situation, I’ve come in for labor issues, my sons …
I went to the ER on December 5th at 2:12 pm. I am pregnant and have a pilonidal cyst on my tail bone and couldn’t sit. I waited in the ER for 8 hrs because we were waiting for a room. When we finally got one the doctor came in and explained …
My mom was admitted into the ICU for walking phenomena but needed to stay on the vent with a trac on her neck. All the doctors and nurses told me she was going to make a full recovery she only had to wait to be admitted to a rehab. But days …
I wanted to take a moment and write my experience at this hospital. I was pregnant and had been using a midwife for my pregnancy and was doing all natural. I had gone into labor at 10pm on Saturday night, and was in active labor with my …
I would rather go to a witch doctor in the bayou. Living in Jacksonville I’ve never had a good experience at Onslow Memorial. My two year old daughter has spiked a high fever and thought I’d give them the chance. I usually would drive to …
If I could give it zero stars I would! Rude checkin in the emergency room. Triage nurses were rude and uncaring! No consideration if you’re in extreme pain . It’s a first come first serve ER. I watched 2 people go ahead of my daughter …
Provided such an unprofessional service to me and my birthing wife. We had to go to Wilmington to give birth because of their incompetence.
I had a very good experience in the ER today. Yes, I was there for five hours but it was packed and folks were being seen in a steady stream. Everyone was so helpful and kind to me, they’re doing their best during this sudden rise in new Covid patients.
I had to give at least 1 star, it’s not the place; that’s the problem, it’s some of the people who r working there, that r giving Hospital a bad rap.. The EMCU and ICU units, in particular. They were waiting around for the inevitable, …
In November 21 I was in this hospital for 5 days. Not once was my room ever cleaned, the floor was never cleaned, the trash was never emptied. The bathroom was never cleaned. I have never been in such a dirty hospital before. The nurses were very good and the food is eat able at best.
My friend who is like a sister to me is there right now and is having a possible miscarriage and they think that isn’t a priority to be seen right away she had to wait she got there right before 2 am there time and now it’s almost 5 am there time 😡 …
This happened sometime ago. Around February of 2014. (I know it to be strange to just now say something) I felt that this issue needed to be mentioned. This hospital made me lose faith in the medical community. I bring this story up often …
If you need a ER just make the trip to a hospital far away. Took 6 hours to help me 1 yr old with 104 temp, turned yellow, shaking, & basically unresponsive. There was a guy with a dislocated leg walking and they ignored him.
Worst emergency department I have ever been to. No sense of Urgency what so ever.
Absolutely no care given. Act like someone presenting with heart attack symptoms …
The doctors that saw me didn’t even ask me more than three questions they never administered any treatment and they’re now charging me over $3,000… they’ll take advantage of the fact that you’re walking into an emergency room to screw you. Don’t give then your ID they have to treat you either way.
Honestly worse hospital ever. There have no sense of urgency. People come to the ER for a reason. Went to the hospital for an emergency didn’t get treated after 2 hours of sitting down. I couldn’t have due in there.
Last night we waited 6 hours and never got seen. They took my husband’s weight, temperature, and blood pressure, and asked some questions, and that was it. I seriously think they forgot about us. …
We went straight to xray, the tech to front of hospital for ultrasound on husband leg for blood clot which was clear. Nice tech
If you deliver here, be sure someone remains with you through the night to ensure the nurses perform adequate assessments over night (ensuring the fundus is massaged per protocol). Otherwise, you might not get checked on until shift …
I came to visit my fiancé and ended up falling. Went to the ER because I was positive I broke my finger. They called me to ask about what happened and the nurse basically mocked me and was being very rude about the situation. He was telling …
I was going to give a good rating but we left the hospital with no help on his anxiety. His anxiety is really bad. They gave him nothing. Now I can say the nurses was great and checking in. Doctor was nice. She did do lab work and ekg. …
This is by far the worse ER I have been to on the eastern coast of North Carolina. I brought my husband here for chest pain after post neck surgery at Morehead Carolina Center For Surgery. The staff is very unprofessional, lazy, and not …
My wife came in with stroke like symptoms ( loss of vision, migraine, hyperventilating) and she was told to wait for 1 hour and 43 minutes in the waiting room upon arrival to the ER. The ER staff couldn’t believe it when she was finally …
Clinics are good, birthing floor good. ER is easily, by far and without a shadow of a doubt the WORST ER I have ever been to. Slow, no communication, and they act like they know we have to go there. (Or drive an hour in any direction to a better ER) IF I COULD RATE 0 FOR THE ER I WOULD
Absolute worst billing department ever encountered. We keep getting bills referencing a single date of service with different balances due. Have to call their billing dept each time to find out what the correct date should be and what …
If I didn’t have to hit a star to leave this review I wouldn’t have. This place is horrible. The nurses and staff are nice but that’s it. This is the most mismanaged hospital I have ever been to. So here we are arrived at 2:47 pm waited 5 …
My husband was admitted on February 8th. He had his leg amputated.
During his stay there was no men on the floor to lift him to get him to the bathroom. He was made to hold it til the next day. When I arrived the next day , I …
Do not come here!!!!
Me and my boyfriend waited over 3 hours just to see someone about his back he was in so much pain he didn’t even want to move. Let’s not start with the two …
Today I gave them a one because I couldn’t give them a zero I have been sick for over two weeks dealt with my doctor’s office came in this morning at 7:30 chest pains can’t breathe didn’t even get hooked up to an EKG machine until after …
I been here since a little after 4 & it’s just been constant sitting when people who have been here WAY longer than me are just sitting idle. People are coughing like crazy, can barley walk & yet..staff is just waltzing around
O stars i was born here they mistreated my dad he died in icu there. Im looking about how to retrieve records about a incident 2012 but its like good luck to me. They are slow memorial hospital sorry. But they judge u too for stuff. I also …
They broke HIPPA and admitted to being out of ratio in the nursery and then wanted to take my baby. Awful experience giving birth there, out of date equipment. Had one really great nurse but I’d highly recommend giving birth in a different county
Checked in with daughter-in-law at 11 pm Friday evening and still here at 7 am Saturday morning due to super slow staff. She got ultrasound at 5:15 am and they said it would take 30 minutes to review. Still nothing almost 2 hours later.
Unless you want to just waste your time, I wouldn’t recommend this hospital. They will sit you in their lobby for 3 hours even though there is hardly anyone there. The don’t care if you are bleeding, broken bones, heart issues, or even if you have gone septic. They will still make you wait.
No one in the ER is ever in a hurry.
One of the slowest hospitals I’ve been to.
Just spent over 2 hours waiting for my 2 year old to get seen. The same 5 …
This hospital doesn’t deserve any stars. This hospital should be shut down. My loved one had been back and forth to Onslow for two months. He went to the emergency room twice in one week because he couldn’t walk. They could not find …
I came in today with chest pain and pain down my left arm. I have been in the waiting room for over 6hours now waiting to be cared for. I asked for a pillow to lay down and was told there weren’t any. I was told to be patient that they are busy and don’t be rude to the staff. That was the charge nurse who spoke to me.
No stars for me, but the only wat to leave a review is at least 1 *. This system is convoluted and as complex as a walnut shell…. we arrived at 3:00pm, it is now 9:00 pm. The only thing that happened was veins were blown in each hand and …
I hate to say this because I work at an urgent care so I really try to be as patient and understanding as I can be because I deal with inpatient patients often but I’m not sure what they are doing in here. I went to the ER at 11:00 and it’s …
I swore a year ago I would never come back to this hospital after they almost killed me and because of them I lost one of my ovaries. Well here I am with my husband, he came in with severe lower back pain. They left him sitting in the …
I arrived in the ER at 4:30am in serve pain crying and rocking back and fourth. I did not receive and treatment until almost 9:30am. I waited In the waiting area for three hours. Only one other person in there who arrived after me. Not sure …
If I could give 0 stars I would. Checking on options tonight, for reporting a poorly run hospital, as well as legal options. They clearly do not see or check their reviews, or they don’t care. Which would make sense given how they take care …
I had a great experience when I went to the ER this morning with a fever and kidney pain. The diagnosed me with a UTI and PYELONEPHRITIS. From the time I checked in to discharge, I was treated well AND had very nice nurses and PA. I …
This hospital wouldnt know a sence of urgency until someone dies in their lobby, I have a child with a temperature of 103.7 and sat for 5hrs before anything was done then after 7hrs we get put in a room. Waited for an hr while I watch 3 …
I was very nervous going in for surgery this morning. The reviews on this place were scary. But…I had a wonderful experience! Every single person I was in contact with were extremely sweet. I had a laprascopic with removal of an ovary and …
My sister was there with my niece last night. I brought them in. My niece who is 2 fell and cut her head open on the fire place. It was 10:20pm when I brought them. During triage they place gauze and wrapped her head and then let her sit …
I presented with cardiac symptoms and as of now, I’ve been in the waiting room for 2 hours and 15 minutes with nothing more done then an EKG and some lab work done. The lab tech did say that they “were moving people through pretty quickly”. …
I’ve only had one experience here at Onslow Memorial and that was in labor and delivery a few months ago. I had a pleasant experience because I felt cared for and respected. I had an unexpected twist in my birth experience and in the midst …
Don’t. They almost killed my fiancé and they lost him. Lost him from where they put him. To top the cake i had no choice to be brought here and I was passing out and still left for over 24 hours in a chair I couldn’t sit in.
7 sevens hours and still waiting to be seen! This is not the first time it’s my 3rd in a span of 3 years. Terrible wait time! There is no reason why there isn’t enough doctors in Jacksonville. This place should not called emergency when you clearly aren’t seen until more than half of a day!
This is most unorganized hospital I’ve ever visited in my life , staff is horrible from the time you enter the building!! No bed side manners, no one knows who they work for . They didn’t even have a director , had my sons name wrong in the …
To whom it may concern,
On 3/19/2021 I received care at the Onslow Memorial Hospital emergency room. I …
If sorry was a hospital this is it !!!! Took my dad to er in severe pain them knowing he had a aorta aneurysm and sent him home . Had to call ambulance few hours later and then they had him in the waiting room because i guess it wasnt …
After having surgery and spending the previous night on a gurney…not a bed I was left on said gurney again with nothing to eat or any assistance/communication at all. So over populated there are no beds or rooms so we end up un a hallway or what resembles a closet. Been better off at vidant. This place doesn’t care
For the amount of people that reside in Jacksonville NC now, the hospital should of grown with it. The emergency room is the worst and is super slow. Waited for hours just to receive test results after a car accident. Would of received 0 stars if I could of given it. I was very disappointed in the service.
Intermediate care was AMAZING.
Med surge was a nightmare – a whole nightmare.
Billing department is quite possibly filled with the most incompetent people on …
I was pleasantly surprised when I went to the ER with my husband and they were very professional and fast. The ER is now run by UNC and has a fabulous staff. Thank you to Dr. Enrico Versace for all your help and really caring.
I’m rating 5 stars ONLY because of Dr. Crystal Lublin and Nurse Alexis Bell. These 2 individuals have gone above and beyond for my mom’s health. Alexis Bell is the one who has taken care of my mom both times she has been admitted! Every …
I have had many experiences here. Sad to say they are all terrible. Nurses and doctors are friendly but wait times are 6-8 hours. And front desk staff are rude as ever I understand they are busy but treating all patients like trash is terrible. Someone seriously needs to take a real look into this hospital!
Excellent care, from start to finish.
One suggestion/curiosity issue…why do we receive bills to pay and bills not been processed, when we provided all the insurance coverage info upon arrival?? Do you not share that with your providers so they get paid? Please do!
I was recently seen in the emergency room. I’ve been here before, and had not so great experiences (some totally awful) , but this time everything was totally different. I was seen in a timely fashion and treated extremely well by the …
Because I am bipolar my physical ailments were ignored and they tried to give me lithium and Depakote. After 12 hours i convinced pa, never even saw a doctor, please scan me. They found sinusitis, I’d been taking vertigo meds and they dried …
Absolutely horrible. The night staff were absolutely atrocious, the receptionist was complaining about hearing me vomit while she was trying to eat (I had an intestinal blockage, and was wheeled into a hallway as there were no rooms …
I’m here now still waiting since 10pm
I am luckily not here for a life threatening issue but an xray of my lungs. Nurses have been extremely friendly which I admire and appricate. Doc was fast …
When my little brother was born 4 months early at this hospital they told my mom to go ahead and plan his death arrangements because they said he wasn’t going to make it they didn’t try to make her feel better about the situation or try to …
Just spent 6 hours at this hospital with numbness down my arm. Spent most of the time in my vehicle and they just called me in when it was time for me to get tests done. Did xray and blood work. Finally got to see a doctor if that’s what …
This was my first experience here and I’m a little iffy.
I came to this ER with my body leaking blood internally. Actually I was picked up by the ambulance(Amazing team!) They were the only ones taking my pain …
I was honestly worried about giving birth here because of the reviews I’ve read, BUT I had nothing but amazing nurse’s and midwives here. From the moment we walked into the door with the lady at the front desk who checked us in to the L&D …
Wednesday morning around 11-12 ish my FIL was brought here by ambulance in severe pain. He’s had multiple heart complications, surgeries and many more problems. He was throwing up and stomach was swollen and the pain was almost unbearable. …
If you are going here for an emergency Psych evaluation, due to self harm or violence towards others, you’re better off not coming and calling a hotline for help. (Unless it’s so bad you need to be in a room for hours by yourself for …
literally only giving one star so i can write this review. this hospital and the staff do not care about patients at all. sitting in the waiting area for HOURS just to be brought to other smaller waiting rooms to wait SOME MORE. waiting for …
The staff were very nice , and the hospital was very clean. I was scared of coming into this hospital because of the terrible reviews online. This was my first time here and I had an amazing experience. I had a better experience than NAVAL …
I came in at 8 pm with a treble hook from a fishing lure in my finger. Urgent care would not touch me. Under visibly tough circumstances the team was friendly and supportive. Special shout out to (and i am bad with names) PA Craig, a nurse who took my vitals and i think Sarah? You were all doing a fantastic job.
OMH has an amazing staff in the Emergency Department. My husband has been a patient several times, for the most part treated with kindness and respect. Melissa is a PCT in the emergency room, when I see her I sigh with relief, because I know she see that my husband is comfortable and treated with respect.
They will vaccinate your baby against your will, even when you sign the legal documents to refuse them. They will hide the fact that they have done so, and you will find it in the records later. They will threaten you with child protective …
Horrible staff especially our physician. Sat in the ER waiting area for 10hours with a 3 MONTH BABY and was made to sit in the sick area WITHOUT our knowledge. When we got a room, waiting another 2-3hours before a single person came in. …
I had to give it a one. But I would love to give it a minus a hundred. All though some of the nurses are very nice. I went in there with severe pain 12 hours later Still sitting In the lobby I finally walked out!!!! On my way home Stop at …
We were visiting from out of town and my two year old daughter needed stitches on her head. We were there for NINE HOURS! Arrived at 7:30pm and left (running) at 5:15am. It was an absolutely terrible experience. No communication. No …
We sat in the Emergency room of this hospital for over 7 hours while my husband was in severe pain. We arrived at 6pm and didn’t leave until well after 2am. I went to the front desk twice once at 9:45pm to tell them my husband was still in …
I got my colonoscopy done last Tuesday at OMH, & I can say for sure that I had the best experience. It was a smooth process right from checking in, registration, prep, the procedure and discharge. I loved the cleanliness of the facility and …
I never trust the staff and doctors at this hospital. If you want to die quick go here. I had a friend that was misdiagnosed and sent home with a fractured spine. I went here for a simple scheduled procedure and waited over two hours …
I came in at 9pm with intense flank pain, was called back 3 hours later and they spent two hours trying to get my blood. They lost my urine sample. They also lost others blood work and laughed it off saying they don’t know what happened to …
2 days ago I gave birth here in this hospital. The team was nothing short of extraordinary. My L&D RN was an absolute angel, my recovery team was so supportive, the doctor was wonderful, and even housekeeping and cafe employees were so …
My girlfriend and I were here a few weeks ago to take care of a medical issue that turned out to be serious. She’s a type 1 diabetic and we were seen very quickly. We had several nurses checking in and all were very friendly and welcoming, …
Yesterday I took my daughter to this hospital. Granted I have no choice due to her insurance and location. We got there at 2:50pm and left at 10:00pm. Seven hours later and my daughter went in with rib pain and complete numbing of the …
My dad was there for a few days and had lab work and tests done. Never once did the Dr or nurse tell him his diagnosis. Now we know what he has and can move forward because of another facility. You need to start communicating with your …
I delivered my first baby here at this hospital and I was nervous delivering here after reading reviews and hearing about the hospital especially moving across the country at 33 weeks pregnant and changing my OB in my third trimester but I …
If you would’ve asked me before my visit today what I would rate the ER, it would’ve been negative stars.. but today my visit was so delightful that I absolutely cannot resist to leave a review. I went in this morning for not being able to …