Dr. McFarland decided to stay in North Carolina for her Doctorate of Dental Surgery degree at the University of North Carolina in Chapel Hill (the weight of … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
| Friday | 8AM to 2PM |
519 W Jubal Early Dr Ste 101, Winchester, VA 22601
They are fantastic!
Everyone is so nice!
Very good service
My kids love this place!
Was very patient with my son !
Great staff always friendly and engaging.
Wonderful place to take our boys!
Amazing place..will never go anywhere else.
Very friendly staff and excellent with our kids.
This place is great 👍 …
My daughter loves the staff and the office.
Friendly staff. My daughters love this place as do I.
Short waiting times ,the hygentist is great with my child.
Absolutely the best! Love Shenandoah Smiles!!!
Great staff,clean environment, covid safe!
Really nice and polite.
My son is always so nervous, thank you for being so patient, kind and understanding.
Absolutely AMAZING!!
$50 missed appointment fee for each kid in Winchester Virginia is a bit outrageous.
We love Shenandoah Smiles and doctor Gibson! Would recommend to everyone!!
The staff was so amazing with my son!
Wonderful
Can’t say enough great things about this place! I have been nothing but satisfied from checking in to checking out always a great experience!
Dr. Gibson is AMAZING with my daughter and special needs son!
Great place for toddlers and everyone all around!
Fantastic, caring and knowledgeable staff!!! Absolutely LOVE this place!!!
Melissa Gibson and her staff are the best in the area.
They did good know we are home and my son is resting in his bed
The absolute best kid’s dentist around. They go above and beyond
All around amazing!!! Highly recommend!!!🥰🥰 …
This place is top of the line with my kiddos! Love bringing them here!
Clean, friendly, all around the best place for children. Everyone on staff has been courteous and understanding.
I may be a little biased in saying this, but she is a natural putting kids at ease and often amazes parents with how she makes going to the dentist fun for kids.
Everyone on the staffing are great,I recommend this place for your kids
Very kid friendly !! Hope to keep the kids in this dentist forever.
Fantastic! My son was at ease and enjoyed the therapy dog, Bear.
I love this dentist! They have been so good with my kids.
The staff is so friendly and helpful. Taking extra precautions to keep everyone safe during this time.
Very good !! Very efficient!! Great with the kiddos. Very nice office and staff !! …
You all are absolutely awesome I love every single one of you all recommend you very very highly
Always a great experience! My girls love the dentist!
My daughter had an appointment today and everyone was really great with her
Personable, friendly experience…ALWAYS!!!
Awesome place to take your kids. Staff is super friendly.
Overcharges customers, forces them to go outside of their insurance (even though that insurance is within their network)
Top notch service, as always! So convenient to do a quick fluoride treatment in the car.
Always a great experience. Very patient and kind on every visit.
My twins always feel comfortable here and the staff is great with them and so understanding. Couldn’t ask for a better place .
Very professional and very good service made the visit for my son as pleasant as could be
Friendly and helpful staff as always
My grandson loves everyone there. He has overcome his fear with the help of the friendly, upbeat, understanding staff!
Long wait time, I waited 20mins past my appointment time. Once in the back everything was quick and easy. Great staff.
Everyone was so nice! Honestly the best experience I’ve had at any office!
We love it there. Great service and the staff knows how to explain things to my kids so they understand it. I wish I could be a patient there.
My girls have been going to this office since 2015. The staff is amazing and it’s a great place for kids!
people are very nice and were great with my daughter on her first dentist visit ever!
Absolutely amazing and the women are so nice and gentle with children ❤️. Thank you for having so much patience with my son as well.
They have been really nice, they have listened to my concerns about my sons teeth, and they have been wonderful to him.
I was really pleased with the level of care and attention that was provided to my son during our visit. Friendly and professional staff, on the phone and in person.
We have been coming for years and it honestly just gets better! Everyone is so friendly and polite. Dr. McFarland is just wonderful!
This dental office is great. Nice and clean. All staff is very nice and patient with the kids.
Shenandoah Smiles always exceeds my expectations. They treat us like family. I couldn’t imagine taking my kids anywhere else!
my son was a little scared since it was his first visit. they were so nice and calm. awesome place to be
Everything went good with my son other than they brought him out with no jacket on but other than that I’m satisfied with them they done a good job
They were very helpful. They kept me 100% updated on my sons procedure the whole way! I would definitely suggest this office to anyone!
They were so great with my daughter who is still scared of the dentist 1st appt she didn’t cry and get upset
You still have to wait outside in this heat. They want you to relax but this is ridiculous. They want you to be relaxed, how do you do that with being in this heat? Open the lobby area. Covid is fake.
Wonderful experience! Such a warm clean environment, the staff from start to finish was perfect! Strongly recommend for the kiddos.
This place and people are the best. I wouldn’t intrust my child with any other density
Office staff was efficient and friendly. The dentist and I made a plan for treating my child that made all of us happy!!
My kids love coming here! It’s the best dental experience especially for little ones.
The Doctor and the whale staff are great with the children. They’re always patient, friendly and very professional and knowledgeable. We love it here !
Absolutely loved this place…took care of both my children very well. And loved the open communication. So glad i switch both my children to this dentist office!
Shenandoah Smiles has always been wonderful dentistry for my girls! I wouldn’t take them any other place!
We always have an excellent experience when having my daughters dental exams here. I would recommend to anyone!
Everyone was lovely and kind with my daughter. They were quick and efficient. We were in and out in no time, even with the COVID restrictions in place.
It was my daughter’s first visit to a dentist office. The staff was so polite and helpful and the experience was so easy going for my daughter that she can’t wait to go back!
Always professional and accommodating even during a pandemic! Very knowledgeable and understanding! My kids love the prizes and goodie bags!
They are wonderful. My 6 year old was not a very easy patient but they were so patient with her. Very happy with the care we’ve been receiving here!
We LOVE Dr. Gibson & her hygienist! My granddaughter is always scared & they help her to relax & make her laugh! Very caring & professional!
I highly recommend these folks. They are so friendly and great at setting the kids at ease. My daughter loves going to the dentist and it’s because of the staff.
My son is always excited to go to his dentist appointments at Shenandoah Smiles. Dr. Gibson and the hygienists we see are always so pleasant and patient!
They always do a great job making my son feel at ease. Their office is clean and staff is so kind. Highly recommend.
Absolutely wonderful office! The doctor, anesthesiologist, and staff went above and beyond my expectations. This office deserves more than a five star rating.
My 6 year old has always loved going to the dentist because of this group. The BEST!!
To turn children away because their mother moves around a LOT and missed their appointment 3 years ago! Now they cant be seen there. I am honestly mind blown. I will gladly take my business somewhere else.
Dr. Gibson and her staff are the best! We have been seeing her for years and couldn’t imagine going anywhere else. Highly recommend!
Excellent safety precautions and always very thorough! We have been coming for several years and this was the only facility that my child willingly always to perform dental work!
I love the staff, but super disappointed in their hours. Monday through Thursday 8-4 closed Friday – Sunday. That’s not reasonable for working parents. My second issue is with scheduling. When scheduling appointments, they need to ensure …
Amazing dentist office .. My kids love this dentist office the dental assistants an dentist are so gentle with my kids and make them feel comfortable. I highly recommend this dentist office.
I always love the attention we get and professionalism at this dentist office.
The staff are so kind and understanding with our autistic son. They are truly the best in the business!
Amazing dentist and great staff. Very modern and kid friendly. My kids look forward to their dentist appointments. I moved from here to Warrenton but we still make the trip to come here. I always recommend this place.
My kids left their last visit saying, “they love the dentist!” That was after my son had a very loose tooth pulled out by Dr. G. Thank you, SSP! This team is fantastic!
Everyone is friendly and welcoming. Our 3 year old enjoys going to the dentist and everyone is great with her and the cleaning.
I had the great pleasure of speaking with Dr. Gibson. She is so warm and inviting. I have known many people who have said great things about her but experiencing it first hand made my day. I will tell you – I know who I would want taking care of my 3 kids – Dr Gibson!
Dr. Gibson is wonderful. She is a very caring doctor. The staff is awesome! They are wonderful working with my special needs son. They are a blessing.
I highly recommend them!
We have always had a great experience with Dr Gibson and her staff, with the treatment for both our kids.
This office is wonderful- inviting atmosphere, friendly, efficient staff. Hygienists and doctors are calm and explain everything they are doing. Highly recommend if you’re searching for a pediatric dentist.
Such a professional, warm, and compassionate staff. We are beyond thrilled with our switch to Shenandoah Smiles. Dr. Gibson and all of the staff are terrific with young children!
Dr. Gibson is great with kids! She’s been my daughter’s dentist the past few years and we absolutely have appreciated the great care she’s given. I highly recommend!
Wonderful office! Both dentists and staff are great. I think my kids forget they’re at the dentist’s office because there’s so many fun things to play with. Highly recommended.
My child and I were greeted with a smile! And were made to feel very comfortable, being my child’s first visit I very much appreciated the warm welcome! Very professional, courteous and compassionate staff!
This place is so good with my oldest! They are alway so gentle with her. Definitely the best pediatric dentistry ever.
My son had an appointment for April 2nd.
He had been complaining about an area that was causing him some pain on and off. …
I absolutely love all the staff and Dr. Gibson, my kids have been seeing her since they were 2 they are now 13 and 11 years old. Very friendly and comfortable atmosphere for children. I highly recommend them
It was great, very professionally and they interacted with my son quite well for his age. I do have to say that they stated he behaved quite well himself for it being his first time and only being 1 year old.
We were late for appointment because receptionist could not verify dental insurance. After 2 calls to my dental office, and creating an online account, finally got the insurance verified. Then we were lectured for 20 minutes about giving …
We had two littles (7 and 9) go in for a 6 month check up during COVID, and honestly, I can’t imagine a better experience. It felt safe. My children were comfortable, and it was efficient. Excellent job all around. Thank you!!
We had a wonderful experience here! The staff had patience with my children and were very nice. The dentist was also very nice and explained everything thoroughly.
Great dentist! All of the staff are good with kids. My son had a traumatic visit with another dentist and they made him very comfortable at Shenandoah smiles.
Taylor was fantastic. My son (5 years old) is always nervous and scared of new appointments; but shenandoah smiles was amazing. Very happy and very satisfied.
We took our 6, 3 and 1 year old children in all at the same time and believe it or not…it was a pleasant experience as a parent. Yes, the kids cried, but the staff there were all amazingly patient and had great ideas on how to get my kids to cooperate. Well done to everyone there.
We moved her from California and have never found a quality or thorough Dentist. This is our 2nd time here and are very happy with the service and customer service. Alaina was great with my 5yr old son. She was very kind and when he cried …
Dr. Gibson is wonderful. This is the nicest dental office in the Shenandoah Valley, hands down. Do not trust your kid’s teeth to an adult dentist who “practices” pediatric dentistry. Dr. Gibson is a trained pediatric dentist so her skill …
We have been going there for several years. I called to cancel my sons appointment and reschedule. They told me that because he has missed 4 appointments ( which I called in advance to reschedule) since the time we have been going there …
Took my 3 boys there a few days ago. It was our first time at this place and the boys LOVED IT! The waiting room kept our kids entertained (the cool table they have lol). The staff was so nice and my kids enjoyed being there. They even have …
Great place, staff very courteous and Dr Gibson is excellent!
This place makes visiting the dentist an enjoyable experience for my son! The staff are always friendly and amazing with how they handle the children! Highly recommend!
Finally, an amazing Pediatric dentist in Winchester!!! Since moving here 8 years ago, we’ve tried everything — and kept being forced to go back “over the mountain” for a great pediatric dentist. So happy after taking my youngest two in …
We are so thankful for the expert care that Dr. Gibson provides to our kids. Her team is extremely knowledgeable and helpful as well, and I know my kids are in great hands. I would highly recommend Shenandoah Smiles Pediatrics!
Always an amazing experience for my kids. They love going to the dentist Because of how nice and welcoming the staff is.
I will NEVER use another dentist for my children! Dr. Gibson is awesome.
My 9 year old son fell and broke his very front tooth in half on a Saturday. We …
Been going to Shenandoah Smiles for years. My kids love it and Dr. Gibson and her staff are so patient and understanding with my special needs son. The staff is always helpful. Love it at Shenandoah Smiles and I recommend it to everyone!!
We’ve been before and when I told my girls we would not be able to play in the pool today they actually cheered because they were so excited. Some of the really cool kid friendly stuff wasn’t available because of covid this time but they …
My daughter looks forward to going the dentist. Lovely and comforting staff 💜 …
Very kind and patient. One of my children has special needs and fights getting teeth cleaned. They all do a wonderful job with him. They also take time to explain things. Highly recommend.
Dr Gibson is SO patient and kind. Even when my child is screaming, Dr Gibson and staff are unphased and reassuring. We have had excellent dental care for our three girls. Thankful we found this office.
Super friendly staff and beautiful and fun office space. My kid always enjoys his time at the dentist and looks forward to the prize at the end.
Y’all have always been amazing with every visit! Thank you! Your entire staff is always so friendly and welcoming and patient! I really enjoy the visits and so do my kids. The way you all have decorated it has made the environment so welcoming as well.
Original 2 star review from Feb 2019 (see updated five star review at the bottom): …
Great staff and wonderful doctor that removed my daughter’s lip and tongue tie. They were very understanding and sympathetic to the situation!
I’ve been going here since my oldest was only 2 and now my youngest goes here as well. They are very patient and make the process enjoyable. I drive 30 minutes because it is well worth it. My oldest is comfortable to do her appointments alone now.
Very patient with my special needs son. I appreciate the care and concern of all staff. Thorough and professional!
If you are looking for a dentist for your children this is the one. Amazing staff that takes their time to explain the treatments and takes care of the kids. They can handle any level or worry you or your child may have going to the dentist. I can’t recommend them enough.
I have a 6 year old and a 3 year old and Shenandoah Smiles is by far the best place for children till they are an adult !! The staff is sooo amazing .Dr. McFarland and Dr.Gibson Plus the stuff are friendly, caring, reassuring, helpful, …
Fantastic & efficient set up with regards to covid 19 restrictions. Always friendly staff!! There is no chance that anyone in Winchester does it better. (Even before the virus the office was clean, child friendly, open, and inviting). …
My son is almost 4 and is on the Autism Spectrum. Dr. Gibson and her hygienist took great care of him, even through a meltdown. She listened to my concerns and gave great advice on caring for my son’s teeth. I highly recommend Dr. Gibson and all the staff at Shenandoah Smiles!
They are amazing! My oldest is not a fan of going to the dentist. The Shenandoah Smiles team are so patient with him. I highly recommend this group!
Great dentist office. Very friendly staff who know what they’re doing. Got my son in and out in 20 minutes. Would recommend to anyone.
Excellent staff, very friendly, courtesy. It was closing time and the staff went the extra step to coat my sons teeth with a protection material, instead of having me make another appointment to come back. Great service!
Dr. Gibson and her staff are wonderful. We couldn’t ask for better care for our children. We are so blessed to be at Shenadoah Smiles!! ❤
I took my 2 kids to Shenandoah smiles and found out my youngest needed a few Teeth capped. So we got all of that set up, which is a very Costly procedure. I payed for all of it Except the anesthesiologist because my medical insurance …
The whole staff there is wonderful. We have been going to Dr. Gibson for several years. My kids love her and their hygienists. Everyone has been awesome. Even my 2 year old likes going to the dentist.
Stephanie is a rockstar so good with my son highly recommended for kids that are scared of the dentist. She was so patient his first couple visits now he looks forward to going to see her. Professional staff clean facility five stars all the way if I could give ten I would
I would not hesitate to recommend Dr Gibson and Shenandoah Smiles to any parent. Everyone we were in contact with was exceptionally professional and kind. During the Covid crisis every precaution was taken and while my eight year old would …
It honestly is the best place for kids. Dr. Gibson and her staff are so friendly. They treat your kids with care. Even the place itself has a welcome feeling to it. My daughters went through their entire cleaning without a fuss and they …
My son loves Dr. Gibson and her team. He is special needs and everyone is great with him. I would definitely recommend them to anyone looking for a dentist for their littles.
DO NOT COME HERE. My son went there. He needed 2 caps and a few fill-ins they wanted to put him to sleep we did not want him to be put to sleep I explain to the doctor how we feel about surgery. She said its better for him blah blah.He …
Wonderful facility with wonderful health care providers! Highly recommend!
Today was our 1st visit at the office. I was thoroughly impressed with the entire office! They did a wonderful job of putting me and my child at ease. They are very knowledgeable and explain every detail . I love that they give options and are not pushy about treatment. I will 100% recommend their office and will definitely be back!
I took my 3 year old for his first visit today and could not be more pleased with the staff and office. Everything is very kid-oriented from the lobby furniture (Kid friendly, but tasteful, not tacky), the exam stations and the staff. …
I always feel like I’ve done something wrong. Wither they dont have the Insurance on file I gave to the in January. OR I feed my child the wrong foods or the right foods the wrong time. …
Excellent office! They are all wonderful with kids! They are also fantastic at working with parents, providing multiple treatment options when they can , and make the health of the child a priority over finances. They will do all that they can to provide the best possible care to their little patients! Absolutely LOVE this office.
Dr. Gibson and her team are fantastic! My son has been through multiple dentists in the past couple years, but none have been so caring, understanding, and knowledgeable about pediatric dentistry for special needs children. She provided a …
Amazing care. Took great safety measures due to COVID-19. Since my kids were only getting fluoride treatments today we didn’t even have to go in the building, the tech was able to come out and do it all outside by our car. Definitely recommend this place and they are so great with my children.
Dr. Gibson is incredible and so genuine! She’s passionate and understanding and completely takes every patient and their needs to a personal level. She can relate to you and your child in so many ways! She’s got the tender touch all kids …
These ladies are wonderful! My son was referred here, and I fully planned on taking him back to his regular dentist after his cavity was filled here, but they are so awesome I’m just going to keep him here. …
Both of my kids are patients here and they LOVE IT.
I can’t said enough good things about this office.
They’re great to their patients and make the experience fun!
Thank you for being awesome Shenandoah Smiles!
Everyone was so nice and welcoming. My daughter was so excited about the pink chair and the doggy who will sit on her lap the next visit. Very clean and joyful for a dentist office. Thank you so much for taking great care of my little girl
The Most friendly people work here. I wish they could be my dentist!! The building is amazing and clean. I have recommended all of my friends to take their children here. Thank you all for making my kids happy and comfortable at their visits!!
The patience of Dr Gibson and her staff is amazing. My daughter is terrified of dentists and they work with her crazy like no other office I’ve used for my kids. Always helpful with all my questions. It’s the best in town for kids, no question.
Every single person in this office is professional, warm and friendly. They really put my children at ease. The office is clean, child-friendly, and beautifully decorated. The therapy dog is the icing on the cake! I highly recommend Shenandoah smiles!! Thank you!
This office is clean, fun, beautiful and accommodating. Stephanie is a wonderful hygienist. She is patient, bright, knowledgeable and supportive. She’s so warm with her care and expertise. My girls love her. Thank you Stephanie for making …
If you are looking for a life long dentist that will know the ends and outs of your child and cater to the childrens disabilities this is the place for you. The nurses are amazing and the doctors are very patient and very very understanding. I will never take my children to another dentist. Id give 100 stars if i could.
Every experience at Shenandoah Smiles is incredible. The hygienists are so kind and gentle with my nervous 4 year old. The facility is immaculate, we are always seen promptly and all of the staff does a great job of calmly and patiently explaining every step to to the patients. Cannot recommend this practice enough!
I’ve been extremely impressed with this dentist office! Our second visit was today and we had Taylor for the second time and she is phenomenal. I really can’t say enough great things about her. The facility is very clean and open which I also love. I’m very happy we found this awesome place to take care of my kids oral health!!
We have been going to Dr. Gibson for five years – her staff is wonderful with both my children, one of whom is quite difficult. I find them to be warm, caring, and Dr. Gibson to be the consummate professional. The office itself is set up to …
This is the most amazing Dentist Practice! My daughter has been going here for 2 years now. She had MAJOR phobias from a negative experience at a previous Pediatric Dentist’s office before switching to Shenandoah Smiles. She gets out of the …
They do a wonderful job and are very understanding when my kid still has some anxiety about going to the dentist. They make it enjoyable and explain what they are doing to make it less frightening.
The entire staff front front door to exam room are wonderful sweet and patient people. It means a lot when everyone is understanding of a toddler who was napping waking up to go have her teeth cleaned. They take time to go over everything in detail and are just wonderful all the way around. Highly recommend!
I am contacting a lawyer! Dentist North THREATENED me at my appointment and stated if I did not do the procedure she suggested she would call CPS over my child! Miss North is dangerous and should not be allowed to practice! I explained I …
[ UPDATE 10/15/20 ]
Even with Covid19 chaos, the staff continues to give 5-star service. Convenient texting for multiple appointment reminders, Covid screening forms, and even …
My grandson goes every 6 months since one. He is 3 1/2 now and loves his dentist, Dr. Gibson and the hygienists and the support staff. They have created a foundation for him of relaxing care for his dental health and provide an atmosphere that makes a little child feel happy to show them his smile every visit!
My daughter has severe ASD and the ladies at Shenandoah Smiles were absolutely fantastic. I highly recommend this facility to anyone especially with families of Special Needs. Their patient yet they are swift, smooth and super sweet. The …
My kids enjoyed their appt very much! In and out with great service! Dr. Gibson was very nice and efficient with great advice to keep the kids healthy! The hygienists have always been very sweet and excellent with young children! I would very much recommend Shenandoah Smiles!
We love this practice and their staff! There was an initial wait for our first appointment but it’s so worth it! Dr. Gibson is so sweet and the staff is great and very patient with the kiddos! My toddler LOVES going to the dentist. Whenever she’s not feeling the best, she says “I have to go to the dentist”
Absolutely the best dentist and practice I’ve ever experienced. I am so amazed that shes able to offer both exemplary care and a warm and friendly atmosphere. I keep begging her to be MY dentist 😁 I’ve recommended her to everyone, friends …
Dr. Gibson and her staff are wonderful. My son screamed the whole time, but they still managed to clean his teeth and do consultation all while sweet talking him, and giving him breaks for mommy cuddles. My son would scream no matter …
My children have been coming to Shenandoah Smiles for over 3 years. The level of care and professionalism is unmatched. They cater to the needs of children and they make parents feel at ease. The COVID transition and changes only proved to me what a great staff Dr. Gibson has. I love this place.
We’ve been going to Shenandoah Smiles for the past 4 years and we love it. The entire staff is awesome. Everyone is always so friendly and helpful whether you’re there for a visit or just calling to make an appointment. Today we saw the …
This is hands down the nicest, most caring dentist office I have ever visited! They make it a point to speak to your child, no matter how old, show them all of the tools, and explain what they’re going to do in kid friendly language. They …
Still our favorite dentist! Our 8 year old absolutely loves his 6 month appointments. Dr. Gibson is THE BEST and her team is exceptional.
We love Shenandoah Smiles! Our kids are so happy with everyone there, and it’s a wonderful environment for kids of all ages.
This has to be one of the best pediatric dentist in the area. The staff are always willing to answer any questions and they are fast and responsive to messages. They’ve always been kind and friendly. Without being able to go in with my …
My son went in to have teeth pulled and Dr. Gibson and her staff are AMAZING!! He was very anxious! They took time to walk through each step, showing him what they would do, and reassured him it wouldn’t hurt. When he would get anxious, …
I just love this office! The office staff is very friendly. The dental hygienist that works with my son is amazing. My son is on the autistic spectrum and very nervous/fearful, but with each visit his hygienist has tried so hard to make …
My 4 year old son is not a fan of the dentist but he is at ease as soon as he sits down. The hygienists are amazing with the kids!!
recommended. An excellent service, well punctual in their appointment, good treatment of children and parents, a very clean handling with their instruments that they use with patients, excellent work. I feel comfortable with the nurses and the doctor who is my son’s turn. Thank you.
My granddaughter Jackie has been a patient of Dr. Gibson’s for 3+ years. We absolutely love her and the entire practice. State of the art, office. Always very clean and organized. All the girls at the front desk are always polite and willing to help with anything. Thank you to you all.
I really like this dental office because they take care of my son with special needs when no one else did or even had the ability to. I trust the 2 dentists who are both so sweet and the staff has been great with getting us into emergency appointments. I can’t thank them enough for that.
Absolutely loved this dentist office! My 8 year old felt so relaxed and at home. Everyone was so nice and informative, they made sure I knew exactly what was happening and what needed to be done in future visits. So glad I finally found a …
This is the best child dental office I’ve ever visited. My granddaughter is 10 and they treated her like a little adult when they spoke to us. They have a wonderful bedside manner and they are so personable and sweet. I made an …
I went here with my toddler for his first dental appointment. The staff I met were all quite kind and answered questions I had. However, once the hygienist was finished with us, it was a solid 25 minutes before we saw the dentist. If you …
All three of my grandchildren had appointments and they absolutely loved the great people that work here!
Staff was amazing with my 2yo and 5yo. Plus, they cleaned their teeth brilliantly; the kids left with sparkly smiles. They were so friendly, professional, and informative. I thought my last pediatric dentist was amazing, and I like this one even better!
We were highly impressed with every visit we have come. My son has autism and sensory issues which has made dentist visits nearly impossible. The staff is very patient, and work well with my child. Being our 9th dentist, we have finally …
Absolute professionals and easy to talk to, they make the dentist visit fun and easy. My kids are engaged, entertained, plus they’re efficient at what they do. We appreciate your customer service!
This was our first time visiting Shenandoah Smiles Pediatric Dentistry and we loved it! The Staff at the front desk, Dr. Gibson, Paola and Alaina were so sweet! They were efficient, friendly and professional! Thank you for a great experience!
Despite extra questions and coming in during a busier afternoon time-frame, my son and I were treated with utmost respect and patience. All our questions were answered, and they were wonderfully apologetic about our brief wait for our …
The ladies at SSPD are fantastic! They were so patient with my son who had a not so pleasant experience at another office previously. Dr.Gibson was so understanding about his anxiety that he had coming into the appointment. Thank you all for taking care of my little Hayden!
I took my child here for her first dental visit and everything worked out really well! She was nervous a bit, but all of the staff members did a great job at making her feel comfortable.
Caitlyn did a wonderful job with my 2 year old daughter today. This was her second visit to their office, and she is getting more comfortable with every visit. Caitlyn and Dr. Gibson both were thorough and efficient, and went above and …
I took my almost 2 yr old son to his first Dental appointment today. They have a great set up for COVID to keep everyone healthy. Once we were called in, the staff was very warm and welcoming and did a great job allowing him to touch the …
Amazing practice! My daughter has special needs and the accommodations the staff provided were above and beyond what I expected!. Highly recommend
Friendly & Wonderful place for kids! Dr Gibson and her staffs did so well with my son. Took her time and described the procedures he needed and answered questions I had to make sure I was following what needed to be done at home. I feel I …
Highly recommend! My Seven-year-old went in to have a consultation. Everyone was very friendly made him feel comfortable and took care of his dental needs. Will definitely be returning.
This place won’t take my daughter for vaccination status. This should have nothing to do with dental care and is absolutely wrong to deny a child needed care to force their personal opinion on families.
Great and friendly staff. But I am upset of how certain things with my 5 year old son teeth went unnoticed at out last appointment. My son last appointment was in January 2021 and from what we understood everything was okay we should not …
Such a great experience!
We can here with a referral because of a few cavity my 3 yr old had. I was so surprised and very impressed by the fun environment they’ve created to make a …
I had a very hesitant 4 year old and uncooperative 2.5 year old who had a fantastic experience!! The staff were so kind, polite, and did a wonderful job of easing the kids into their cleanings. We drove 40 Mins for our appt and I will do it every time we need dental care.
We have been to several pediatric dentists; both in the area and in other states, over an 18 year time period and this practice has been our favorite. They always answer the phone, are quick to answer questions, are courteous, and thorough …
Always a good experience with Shenandoah Smiles. However, today was exceptional! My 5 year old is typically uneasy about dental visits because of the “scary machines”. Katelyn, his hygienist, was really attentive and mindful of my son’s …
My daughter had her first dentist appointment there today and it was wonderful! The dental tech was super friendly and explained things in a kid friendly manner. Being that kids attention spans are fairly small at this age we were in and …
Both of my daughters have been patients of this office for years. I have never been unsatisfied with the quality of care. They are always informative, knowledgeable, professional, polite, and courteous. They have emergency appointments and …
They got us in on an emergency basis for my youngest child and the facility was amazing. The staff was awesome and I left with a game plan to help my kid!
Showed up for my daughter’s 8:30am appointment only to find out that I had accidentally confused this appointment with another dr appointment time and her appointment was Actually scheduled for 12:30 pm that day. I could not believe I made …
Polite, but my daughter had two abscess that needed taken care of and they made it seem like an emergency but then scheduled me 4 months out from the appointment. I think they are majorly overbooked and need to get caught up on stuff. Spent …
Hands down best dentist I’ve ever had the privilege to visit. Lil aaron loved every minute . On point. High end tech, Painless ,friendly and caring staff..before we left they give him a quarter for the toy machine. Absolutely positive experience for aarons 1st visit dental visit! 😁 …
The staff is always nice! My daughter is usually a little nervous and they make her feel right at home.
They are the best pediatric dental practice I’ve ever had the pleasure of taking my kids to. My youngest son has been seeing Dr Gibson since 4th grade (over 4 years now) and had suffered severe anxiety from another office which treated him, …
I love Shenandoah Smiles. My child is always nervous and anxious when she goes to the dentist( in tears the whole way there) and they are always so patient and gentle with her. Talking her through the appointment and what is going to happen next. They always take their time and help calm her down. Thank you all
This has to be one of the best run businesses in Winchester. I can’t even begin to tell you how amazing their staff and Dr. was. So caring and understanding. It’s rare to see a business go above and beyond for customers these days. I had a …
My granddaughter has major anxiety when we go to the dentist. The staff is so amazing and always accommodates her. They are so kind and patient and they allow her to request the same person every time.
I totally love them!!
I had all 3 of my kids today, 2 for cleanings and 1 for a procedure where an extraction was required. The staff was absolutely amazing in supporting my kids AND me. Seeing my little one go through pain to have the tooth pulled really hit my …
Everyone is so friendly and fast. The anxiety my kids had for the dentist is gone. Thank you
Dr. M and her assistant were wonderful. They both are kind and patient with our daughters. It was my younger daughter first visit and they were very gentle with her. Thank you!
Emily, Dr. Allie, Autumn, and the whole team helped my daughter have a great visit today! Thank you for all you do. What a great office.
Took my son in for his first cleaning and they were amazing with him and did a great job. Highly recommend this place if your looking for a dentist for your child
Brought my twins boys for their very first visit. Everyone was amazing! So glad I found this place. A place like this will make the visit to the dentist a fun outing for the boys as they get bigger.
We’ve only ever had fantastic experiences with Dr Gibson & all her staff. They’re kind, patient, and thorough. Today we met Dr Ali & she was awesome!!
My middle child has been horrible when it came to dental appointments. The doctors and staff went above and beyond to assure my son was comfortable. He has come so far and now has no issues hopping right in the chair!
The staff has always been amazing helping me with my kids. I would highly recommend even if you have a child that is scared of the dentist. They work very well with them.
My son is afraid of the dentist but at Shenadoah Smiles they made my sons first experience here wonderful. He loves it and said he can’t wait to come back. Thank you guys for the wonderful care you gave my son.
Definitely a five star for this office! They are super friendly and they did amazing with my little ones first dental appointment. We will be back. The whole atmosphere is 100%.
7yo NPO since midnight. Only clear liquids until 1000. Nothing else since. Appointment scheduled for 1300. It is 1415 and we still have not had any update from the staff other than the one I requested at 1330. Still waiting in waiting room. …
As always, such a wonderful experience with Shenandoah Smiles Pediatrics. Gabby and Sam were amazing with the kids. My youngest is 3, and when asked who wanted to go first she was the very first to say, “me, me!” …
If you have a difficult child like I do, I highly recommend them. They take their time, create a calm environment, talk things over with you and with your child, and genuinely care about your child’s dental health. I’m so glad to have found them.
Dr. Allie is amazing. She is super friendly and caring. My daughter was getting work done on her teeth and began to cry. Dr. Allie stopped what she was doing and began to talk to my daughter to see why she was upset and did what she needed to do to make her comfortable. I cannot say enough wonderful things about her. She’s awesome!!!
My son (6 yrs old) loves the dentist! What more can I say…the hygienists are friendly and great with kids. The dentists are knowledgeable, professional and also wonderful with kids!
Honestly I can’t write enough great things about this office. Every single person there is a beautiful soul. We had two emergency surgeries. Dr Gibson is not only an amazing dentist but person. She has gone above and beyond for us. She will …
Everyone was very friendly. We had a great first visit for my daughters first checkup with a dentist! She said she liked the dentist after we left! Thank you for making it a great experience!
This was one of the best visits we’ve had. My son has autism and has a hard time at the dentist. We had zero problems and was able to finish the appointment with no meltdowns. I also met Allison, a dentist in the practice that I’ve never …
Very pleasant atmosphere and lovely staff especially the dental assistant Samantha she is phenomenal. She was singing wheels on the bus with me to calm my daughter down while checking out her teeth. Dr. Ortiz is also very informative and quick!
Today was the first visit with this office. Overall I had a very good experience as far as the dental tech. I can’t remember her name. I think it was Marissa, Melissa something like that she was absolutely amazing the office staff was …
The most amazing practice. Just took my year old twins in for their first visit. Doctor and staff were all so helpful since i was NY myself that day. Helped me get them in and out and so efficent and patient. I bring my 3 year old daughter here as well. Not only are they some of the best doctors but also just amazing people as well.
Everyone in there is super great! Dr. Gibson is amazing and they all give very good information on dental care for my babies and I truly learn so much in order to make sure I am doing all that I can as a Mom. Every time I leave w peace of mind. Very satisfied with this dental office and definitely recommend 😊 …
Always love this place!! Everyone there is so sweet and fun! My kid loves it, she’s never been scared of the dentist! I would recommend them to anyone with kiddos. Also the coolest dentist office I’ve ever seen, hands down, aesthetic on 1 million.
Excellent experience today considering I had 3 of my little ones with the same appointment time. The staff were extremely kind, knowledgeable and patient -especially Emma! My family and I are new to the area but I definitely found my children’s dentist. Highly recommended!
The ladies at this office are absolutely AMAZING!!! My son is 6 years old and very very rambunctious… however they did not blink an eye or smug at all at the way he was acting that day. They treated him and myself with the most kindness a …