Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
I had my foot surgery there recently on April 2021. The staff were very knowledgeable and kind. I really love their bedside manner, sense of humor, and patience from the nurses to the anesthesiologist to the surgeon. They were all great! …
Upon arrival. People great you and acknowledge you right away to help you with your needs. The service is spectacular. With in minutes you are done. Registration is quick. Take you to the waiting room for the test. The technician is a sweetheart. All I can say give a try if you have any test to be done make it your first try.
I had to visit the hospital for lab work. Everyone was extremely helpful and it was overall a great experience. Very efficient. I was finished in less than 20 minutes.
My nurse was very caring , treated me as of one of her own . Very careful highly recommend nurse josette . Also amazing social worker ms milly super helpful and reliable . Had me in touch with many helpful resources in regards of helping with the pregnancy highly recommend this hospital!!
HCA Florida Palms West Hospital took amazing care of me from my Emergency room visit to my surgery. The excellent nurses, Drs and other staff made made my visit as best as it could be. Thank you to everyone that took compassionate, …
I’m glad they took my wife right away in the ER with her chest pains however somehow they messed up her paperwork with another patient and they wanted to do surgery on her stomach she kept telling them I’m not having surgery the end result …
You can tell the hospital is short staffed. People seemed overwhelmed and I wanna think that’s why the best service wasn’t provided. Some of the nurses were above and beyond. However some of them were either inexperienced, poorly trained, …
Never thought I’d have such a great experience in the emergency room. Palms West and their staff were so great! Every person I encountered was kind and helpful. Grateful this is the closest hospital to my home because I wouldn’t wanna go anywhere else.
I just gave birth last week to twins. Everything went according to plan. Our stay was pleasant all the staff on the floor were very professional and very helpful. We are so grateful for the care we received.
Be careful / Worst experience in hospital ever / just a heads up this hospital does not have its own doctors / they have a scam going when you go to the emergency room and provide your insurance information they will send some one to see …
All of the nurses were amazing and here for me when I needed them bedside. When I was in a bunch of pain residents were rushed in and there for me beside me, there to hold my hand. Even when I was taken into an X-Ray room panicking, they …
Outstanding. That’s what I would tell anyone that asks me about this hospital. From the moment we arrived in the special procedures area, every one treated us very nice. We checked in quickly and what impressed me most is that even the …
After a stop in the ER became a 3 day visit, the staff here were so caring and efficient. They answered all my questions and made sure my aftercare was set up. Food was good too!
Great labor and delivery team. I have had two babies here and I’ve had great experiences. The only bad experience is the billing department. Both times they have billed to a previous insurance of mine rather than the one I have provided at …
My spouse went here for a scheduled procedure and was admitted for an overnight stay. The nursing staff was polite and courteous but it seemed they were getting on the job training, often appearing to not know what they were doing or what …
I had the best experience possible at this hospital. Everyone that helped prep me for my procedure was great from the nurse (Dawn) as I walked into the hospital to the two nurses that got my IV started and did all of the check-in …
My visit to Palms West Hospital was a very easy check in and the person was very courteous, very knowledgeable and very helpful. As I waited in the surgery holding area I was never without a nurse in attendance. The staff and all other …
Medical care in the ICU was exceptional. Staff were always available and ready to answer questions during a very scary and trying time. 4 stars instead of 5 because the financial office put me between them and the insurance company instead of dealing direct. It was beyond stressful at an already stressful time.
I had a procedure done at the out patient surgical center last week. Yessica was my nurse for the day. She was excellent, explained every detail of what was going to happen and what was happening at the time. She was so friendly and …
I spent four days on the Cardiac Floor and i must say the treatment was excellent
The nurses all made sure my stay, medical treatment, was comfortable. …
The entire staff was beyond kindness during my biopsy. I was no longer scared and nervous as my mind was at complete ease by their tenderness and understanding. Thank you Palm West Hospital!
I had a great experience in the Postpartum OB floor. The nurses are great. Michelle is a great nurse who is great at her job. Millie, the social worker was great because she gave us resources.
I was in labor and delivery two times in the past two weeks for testing before I have my baby and the nurses here are absolutely wonderful. Very welcoming, warm, and caring. I am looking forward to having my baby at this hospital and sharing my experience with their excellent staff.
I arrived late in the evening to the emergency dept. I was seen relatively quickly by an ER doctor.. Numerous tests were done and I was admitted. I spent 2 days in the hospital and received terrific care. Everyone was so very nice and …
I won’t speak for all of the nurses in labor and delivery, because a few of them have been very pleasant and helpful. However, A few nurses that have “cared” for us have been incompetent, rude and extremely impersonal. I came in last …
The only thing I didn’t like about my stay was I didn’t have a room I felt I wake put in a cubicle and the bathroom was far. Othar than that my stay was ok.
I would recommend this hospital to everyone, I’ve been in a different hospitals BUT by far this is the best experience I’ve ever had FROM the ER physician to the whole entire staff it was amazing experience and very professional TO the 4th …
This review is for The Breast care center.
The staff have always been wonderful but this time they were especially great. I had a scare and they went out of there way to be kind,calming.loving and …
The staff was very friendly, quite organized, I liked the daily cleaning of the rooms, the food in my opinion was very healthy and tasty, the medical staff was always attentive to any need of me, my husband and especially my baby. my two …
I called and spoke with Thomas Hankinson in the ER dept and he was so helpful with getting my friend admitted. He went beyond and above with his attention, which you don’t see all the time. I was grateful for his patience, knowledge and overall excellent customer service.
My nurses was incredible. I appreciated them alot, the only bad thing I can say is they only had one good phelbotomist, someone took my blood and gave me a bad bruise and still a week later my arm is sore. I was in the labor and delivery side.
This was my first visit to HCA Florida Palms West Hospital. I can’t rate the nursing staff high enough. They were kind, professional, empathetic all of them from Dawn who greeted me behind the counter in the Ambulatory Surgery to Amanda and …
Competent doctors and nurses. Entire staff is friendly, listen to your needs and respond quickly to request and nurse calls. Food is especially good for “hospital” food. They make every attempt to resolve your issues and expedite your discharge.
I had high marks for this hospital ER but when I got to the floor I was extremely disappointed with the shared room, my roommate seem quite nice but had way too many visitors. I prefer more privacy when I requested a private room it fell on deaf ears. I could not wait to leave in fear of being infected since I’m immunocompromised.
I had a great experience with all of the nurses in Labor and Delivery from beginning to end. They made sure I was comfortable and informed on everything that was going on, giving me options and advice based on their experience. My Dr ended …
I have spent some extended time in hospitals in my 60 years and have been extremely impressed with everything from the emergency room to the operating room to the patient rooms and cannot say enough Good things about all of the staff. They …
This Was The Best Hospital To Ever Have My Child At. They Preped Me Well , Was Mindful Of My Pain And Medicated Me Well. The Room I Was Transferred In Was Clean And Always Stocked With Supplies. The Food Was Amazing And Fresh. The Nurses …
The 2 stars are only for the nursing staff. They are the superstars of this place. Everything else needs to go. Was there for 3 days and on day 2 felt great and asked everyone to let me see a doctor so I could be discharged. No doctor would …
I was only at the hospital for knee surgery & got out the following day, but the nursing staff was fantastic & really cared for their patients.
A special thanks to nurse “Joe “ on the 4th floor who put forth a special effort …
I had no issues whatsoever with your emergency staff. They thoroughly checked me out and made sure I was okay to go home. They were kind and considerate. …
Took to long to be put in a room and I had to share a room with a patient. I should not have had to share a room. I did not like that at all. the E R nurse gave me med s to lower my pressure and I thought I was dying apparently it drop …
My mother was taken to the ER after a fall in the middle of the night. The staff was very courteous and efficient in admitting her and running lab work and multiple test. The ER physician was very caring and informative about her condition. I was very pleased with her care. She is doing well now and back home. Thanks Alida
Both facilities and workers aren’t adequate. It was horrible experience in the emergency room. Most of the time, I stayed in the outside and sitting like outpatient. Finally they gave me a bed in the hallway for half an hour and not …
Having recently moved to the area, I have not yet secured a network of providers for my health care needs. But I had been told that Palms West is a “class act”, so when I developed a fever (Bronchitis) I went to their ER. I was graciously …
Thank you so much to the staff and Dr. Pereira thank you for making sure I was heard and SEEN. You guys should train doctors at Wellington regional. Start with dr. Caka or chachkes
Most of the problems were in the emergency room and getting admitted to a bed upstairs to have surgery. Was on a bed in the hallway of the ER for over 24 hours. Once I was in a room upstairs for quality service was much better. Still you can tell the nurses are very overworked and short staffed, lotta attitudes flying.
In the Delivery and maternity department there is one nurse her name is jony sands she is really rude to me,very bad survice I got in my 2nd pregnancy,never go to palms west hospital
From the moment I arrived at the emergency room until I left the hospital (4days later) the care was excellent. The necessary tests: blood work, CT Scans, X Rays, we’re done promptly; all the staff were respectful and empathetic (nurses, …
It seems that the hospital is short staffed. With two patients in one room, I had to help my mom with the bedside toilet. The attending doctor was very brief and hard to co tact to get the details of care needed. I remember being here 20 years ago with the birth of my children and things are not the same now.
Horrible ER, wait times are ridiculous.
They keep patients over 24 hrs to be transferred to a room. Once the patient is in their room, this hospital only seems interested in sending them home, even if …
Was scheduled for a small procedure at this facility. From the time of booking everything was seamless. The registration staff are very helpful and all pre op testing was also very easy. On the day of surgery staff again were very kind …
I just wanted to share my experience with the OB department. I gave birth on 12/4/21 and I just want to give Brittany from labor and delivery a huge thank you! She was amazing and made my whole experience with giving birth for the first …
Great service! Very attentive nurses and doctors! However, I reported my allergies to 5 different people and they kept telling me it was not in the system. Therefore, I kept receiving food and medication with my allergens. Hospitals should …
The team of women who led me through my procedure were absolutely wonderful. Lorna, Tammy, and Dr. Georgian-Smith helped me feel comfortable and eased my stress while getting my biopsy. They made a hard day a little bit easier.
I realize hospitals are short of help but I do not find that an excuse for poor communication. ER doctor never told me about spending night only the nurse. I went in for iv as mag and calcium were out of whack and ended up for night. …
Called to check ok wait time as I was looking to see if the facility was extremely busy and wanting to weigh out my options before exposing my toddler to various germs. The nurse not only mocked my question to make a joke out of it, she …
This would have been 5 stars except lighting and signage isn’t good if you aren’t going in through main entrance- arrived at 5:45 am and it was pitch black out. Got a little lost trying to find surgery entrance. Other than that, everything …
My daughter was first diagnosed with a possibly fatal bone marrow disorder last year on 2/1/22. Dr. Singer, Mrs. Maryann, and Mrs. Alisha in the Pediatric Infusion have been a godsend during this time. We have always had an exemplary …
My son went to the ER last week. The nurse who tended to my son was nice but I’m pretty sure she was new, as things seemed disorganized and messy. At one point, we needed help and waited 30 min for someone to show up. I walked the hall and …
I came for a horrible right leg pain, making short admitted for supposedly herniated disc, surgery programmed for Friday , admitted Monday. Put me in a hall divided by beds, no privacy everyone listens to everyone business, horrible nurses, …
I had a C-section schedule at palms west with a Dr.Aqua. It’s was an amazing experience, he, the nurses, and the anesthesiologist where pleasant and wonderful. They made sure I was comfortable and understood all parts of the procedure. They …
My husband came in through the ER, and the treatment and compassion was great. He was admitted to a shared room in the 3rd floor. And the doctors and nurses are top notch. His roommate was discharged at 8 pm. My husband was woken up at 2 am …
I’ve had many surgeries over the years and have spent a lot of time in hospitals. A few weeks ago I had back surgery at Palms West and it was honestly the best hospital experience I have ever had. From pre op to post op to spending 4 days …
We don’t have enough words to express how grateful and pleasant was our experience. Staff is amazing, friendly respectful caring. We came to the pediatric ER section with my 8yr old and the service couldn’t be faster, it was an amazing …
the best hospital I’ve been to they got to me within minutes that did not leave me sitting for hours like most hospitals they treated me with care and compassion they got me in and out of there very quickly I broke my foot soon as I signed …
Avoid at all costs staff, Dr’s rude obnoxious literally 17 hours wasted waiting for tests and results, pompous entitled Dr thinking there time more valuable then our childs sorry did we interrupt your golf game for my child’s results you …
Stay away if you are a minority. Providers and nurses seem to discriminate against minors and provide very poor care, neglect to investigate and dismiss patient complaints.
I was at a different hospital earlier in the week for the same problem and my experiances were totally different. My experiance at Palms West Hpspital was quick, efficient and friendly. I had an operation there a few years ago and after my …
I love palm west hospital, because they have a great staff, with attitude with wonderful personality, specifically dr Emilio torest his been a great dr for me since 11 year a very caring doctor, patience,loving,respectful, and narhomy she …
The team at HCA are great! Although I felt I was rushed out of recovery. I get it everyone wants to go home after working a 12 hour shift. Thanks for taking good care of me.
Unbelievably kind and caring nurses in the labor and delivery unit. They were helpful, caring, and responsive. Hands down the best care I’ve ever received at a hospital while in the maternity unit (definitely compared to the other local …
We live an hour away and I tried to contact the nurses to find out the status of my wife and they continually hang up on me. I know they are overworked but they just make it worse for the patient and their family when they behave in this manner. It is absolutely ridiculous.
Was one of the worst experiences, we will never return to this hospital. I wish I could give it zero stars. I will be filling a formal complaint. Started with someone else underwear in my surgical bag…
Doing my procedure everything was wonderful the staff very professional they made me feel comfortable everything was very outstanding. Great job!! Palm West Hospital
The entire staff from ER to Ward were very professional and caring always ensuring that you never felt as if you were too ill not to smile or share a joke always encouraging you to get better
Nov 3rd stay…The entire staff…registration… doctors nurses and respiratory assistants were so nice to my son. What a great experience when we had a sick child. Excellent testing,xrays and they wouldn’t let him go until they were sure everything was ok. Thanks so much!!
Wellington Regional doesn’t stand a chance next to Palms West. Hands down the most caring and attentive staff! Super efficient and caring- everyone went above and beyond!
Doctors were dismissive & didn’t run test we requested after knowing my mother’s condition. 1 doctor only video chatted and never actually saw my mother.
Thank you again for all the caring Nurses , Doctors and Staff who cared for me .
All the encouragement and spoken words of kindness was well received. You all …
Excellent care for my infant. Big thanks to dr smith and the neurology team for giving great care to my daughter. Would recommend this hospital for pediatric patients
The staff was just simply amazing. They took such good care of my son, in the ED & Peds unit. The nurses and techs were great. As were all the physicians we saw. They took time to answer our questions & explain everything to us.
I give 5 stars for the employees who were kind and caring, however I have neve sen people being treated in the waitin room with IV poles!! The registration process should be more private as HIPAA laws are violated.
Last waiting area very cold and uncomfortable, TV blasting with CNN news.
Initial area, very nice intake person-helped me with sign in and even leaving building as she was doing same and wanted to be certain I knew where to go to my car.
Dirty. Difficulty obtaining my daily meds. Light in ceiling blinks on and off. No monitoring of the cardio even though I was hooked up. Wrong pcp being faxed my private medical results. Night staff was amazing.
I am giving this hospital 1 star because they do not allow me to give anything less! This used to be a great hospital. Both my children were born there and we have been coming here for the last 20+ years. This time i came in with my mother …
I loved! My whole birth experience with Palms West ! Such a great hospital. They even have amazing food as well . Excellent nurses. And even great and lovely staff who helps out asap. Even with my labor the amazing team helped me thru my pains.
My ER experience was horrible. I came into the hospital by ambulance and was put in a small cubby hole room with no lights just a bed.. the first nurse was rude and seemed like she was in a rush. 2 hours go by until a new nurse checks on …
I had a great experience Betty was the nurse attending after my heart attack and she was very attentive she knew her stuff smart little lady all the nurses on that floor were very good at what they did I’d like to thank them
Had surgery last week and had an amazing experience with staff. Everyone was extremely nice and comforting from the moment I got there, until the last person that wheeled me out!
I have been going to this hospital off and on for the last year and a half (Health Issues) and lets just say I only will go to Palms West. The doctors-nurses and the rest of the staff are super nice. If I need them they are always there to …
Knowledgeable, kind, caring technician. I was very pleased. Also, I became hypotensive during the procedure and the tech did all the right things to help me get through the low blood pressure problem and finish the exam. …
My son has been in the PICU/PEDS for 3 weeks and the services have been great. All of the nurses have a great attitude and potential. The social worker Millie helped me out a lot. The social worker and Nurses are just great people.
Just spent two days having no information about my dad besides he’s in a rehab facility/which facility/room#. Despite calling the rehab facility dozens of times over the last couple days, they did not reply for over 48 hours. Then, when …
Administration of this hospital is the worst. Employees are great but hospital poorly ran. Employees seem to be overworked. I feel for the nurses and doctors. Broken equipment and expecting patients to deal with it and have insurance be billed due to their mismanagement.
Extremely pleased. Jacob and Adam in the ER are great. Adam ,kept us informed tell us what’s going. And how long
I was admitted and I must say that Joann Central269B my nurse was-very nice …
I had a wonderful experience at palms west hospital on the OB floor , and my nurse Janell was great & also very helpful . Millie the social worker was very helpful & I greatly appreciate her patience. The food was great.
Everyone was great , expect 7am shift on 12/10 that had room 205 they were horrible the nurse herself I wouldn’t let
Take care of my dog the way she was.
I will never go to this er again. I was sent there from my Dr Office with chest pains and an abnormal ekg. Triage put a IV in my arm that was in too deep or too large I spent 2 hours in pain from this STANDING in the waiting room with all …
Worst place to go, I am a 83 years old woman in a wheelchair and oxygen 24/7; went there for short of breath and back pain. 15 minutes later I was told I would be admitted, but they waited 5 hours until my oxygen was running low to take me …
I was taken to the ER at HCA Florida Palms West Hospital when deep purple bruising appeared on the inner side of the bicep on my right arm while I was staying with my family at an Air BNB in The Acreage. As I am on blood thinners and had …
First I said thank you to Everyone. I delivered my first baby’s at palms west hospital and I had the best experience! every staff member that assisted me and my babies were a truly amazing! they made me feel so comfortable, everyone was …
Everything was great until it was discharge time. This ratched miserable ghoul walked into my room and identified herself as the finance whatever telling me I have great insurance and today if I pay full today I get 20% or they will bill …
We had the most amazing experience since we arrived. We are thankful for the nurse we had during labor and delivery as our daughter was coming faster then we expected and our nurse made sure I felt as comfortable as possible and that it was …
We had a rocky start with one of the nurses at night shift however please recognize the following great nurses: Cory, Charissa, and Jennifer. The social worker Millie was amazing. The infectious Disease doctor, Dr. Stoessel, Simone, the medical doctor were all amazing . The NICU team was great.
I was seen quickly. Doctor prescribed medicines and was out of the ER in about an hour. Nurses were pleasant and it was very busy.
The medicines prescribed helped a lot and I got instructions for follow up visits with family doctor. Good experience.
The best hospital! All the stuff was very nice, friendly and it is nice to be treated well since you are the patient in need of help. Caring, smiling and laughing is good atmosphere for patients. Great service and food. Special shout-out …
The best ER I’ve ever been too. The team worked with military style action to get me seen quickly. Once in my room the staff made me comfortable and took great care of me.
I was in room 311 from 5/10 to 5/13. If you had to be in the hospital it was an unexpected delight. The nurses and other personnel couldn’t have been better. Everyone worked as a team taking care of patients. The experience definitely made me well sooner.
This is the second time we delivered at Palms West and couldn’t be more happy with our experience. All the nurses were super helpful and attentive. The food was very good for “hospital food” and we had a wonderful celebratory dinner that included steak and lobster! We definitely recommend Palms West based on our experience!
The nurses & supporting staff were very nice, helpful & respectful, but not the doctor who was there when I came (another one took over who behaved better). The “treatment” took place in the waiting room. If they were sanitizing the ER …
I never write reviews but I hope this gets back to upper management. I came in because of a negative response to a medication, it was me and two other family’s as soon as I walked in the heavier set lady and young male with curly hair at …
I was there bc I pulled my lower back and there was many good nurses who really care. However there was one nurse in the ER that she was definitively having a bad day. I spent 2 days at the hospital and I can say that they were very polite …
My 2nd time in 7 months and service was as excellent this time as the first. November, I broke a rib and it was confirmed. Memorial day I woke up sick, I rarely get sick, Thursday I went to the emergency room… not covid, bad common virus …
Worse experience ever. The doctors did not take two minutes to talk to me and didn’t tell me anything. I still have no idea what the cause was. I never got any test results unless I asked a nurse. Didn’t know I didn’t have covid and had the …
My experience at Palms West Hospital was Great!!!!!!! Upon arrival the security guards were amazing not only did they give directions the lady walked with my husband and I. The entire process was wonderful. Thanks A Bunch…. Kudos Palms …
This is the second reason my 93 yo mom had to use this hospital. Last May when she had to have a kidney removed and recently an endoscopy. Both times were so exceptional I cant begin to put it into words. The friendliness and compassion …
This review is overdue. My daughter has been on Palms West Hospital on two different occasions. On both occasions the staff has been amazing. The nursing staff is awesome. On this admission, I would like to thank the following nurses: …
Be quite frankly honest with you people it wasn’t as good as the last time, especially I was missing nurse Mercedes Rogers Riley who was helping me get my help back together again and she did with flying colors this time unfortunately she was missed by me that’s what they say for now but thanks for your help sincerely, Joseph mazzo
My experiences at the OR are always positive. I’m greeted with happy attitudes, probably smiles covered by masks right now. I’m always takes in a timely fashion and treated with respect and concern. Bravo to all the Drs and nurses and admins for an all around wonderful visit. Keep up the great care.
I wanted to share the great care I received at Palms West Emergency Department. Joe was the first person I had an interaction when I walked into the ER, he was very attentive to my needs and made sure that I was in good care. Although they …
I have recently been discharged from your hospital. I had an incredible nurse in ICU, she listened to my questions and requests and always did her best to explain everything to me even though I am almost deaf. I also had a couple nurses …
I delivered my first baby at Palms West and had the best experience! Every staff member that assisted me and my baby were truly amazing! They made me feel so comfortable and answered all the questions I had. Everyone was super attentive, …
I am 16 yr old and I have been a patient at Palms West Hospital for three days and I felt the need to write this review because everyone in the PICU has been so nice and compassionate. Ms.Carrie my nurse was very sweet and would do her …
My husband had major spinal fusion surgery. You would think the nurses would be attentive and the care would be adequate but that was not the case. The experience was not acceptable and I will never allow another family member to come to …
I recently delivered my first baby at HCA Florida Palms West Hospital and I could not have asked for better care. The staff was excellent, attentive, empathetic, and just a great group of nurses and doctors. The nurses, Karen, Robyn, Cory, …
Well I was there before the end of the year 2022 Saturday with illness. Wao the atencion was very good .emergency. doctors. Nurses. I stay 3 days 2nd floor room 273 my Nurses all of them very professional love the hospital I will recommend 👌 100% …
VERY VERY disappointed with the care at palms west ! Long time in ER ! No dinner due to late up to room and lack of communication I was told NPO at 7:20 pm then next day told that was to start at midnight ! Was not informed about what was …
I have always had a great experience at the Breast Center from the front desk to the technician doing my exams. Ladies and gentleman you can not go wrong there
I’m very grateful with HCA Physical Therapy Rehabilitation team (outpt), they have shown compassion, professionalism and friendliness. They worked with me in my treatments and exercises as to my needs. Also directed and shown me how to do …
Excelent,
Anita was very nice, extremly helpful, there are no enough words to describe her beautiful attitude, received us in a warm welcoming smile, patiently explained our diagnosis, and walked us through the exit, thank you from the heart.
Julian,Loua,Amar
My experience at Palms west was great. I wish I could use these practitioners and clinicians as outside healthcare team. They were beyond friendly, and knowledgeable, better that I’ve seen with my private healthcare team!
ER team was great, they took me in, dressed my wounds and kept me informed the whole time all while keeping my spirits up. Breathe of fresh air during a very traumatic experience for me.
Nurses were rude and surly. Not very nice people to deal with when sick. Very argumentative. Also, seemed more 2nd rate nurses. Not very good at job. Very bad at taking blood.
My Doctor I.Hoosien told the nurses how to care for the pneumonia and they did everything very well and with a smile. I felt taken in charge of and after a whole day of medication etc. I felt a lot better.
I don’t think I you would like to have my feed back ! Other than begin greatful for the ER team .. n mabe one or two nurses on the floor I was on . my experience in A modern day hospital in such a big state such as Florida , am still in …
I limped my way up to the ER for painful a leg injury on 10/2 around 6pm. After getting checked in, I was in a wheelchair for a few minutes and was taken to get an X-ray for my injury. While I was getting X-rayed for my leg injury, a woman …
Beware !!! Do NOT come here to have a child. This place is very unprofessional. They are very good as lying and playing games with your new born child. They are geared to making money and extending any stay they can in order to do so wether …
OR staff was great. The billing department are like vulchers they want their $$$ before the procedure and even after I paid my portion . I still had 2 more phone calls to pay!! I paid it already. So much for customer service! It’s ashame healthcare is just a business transaction!!
My experience was terrible I will avoid this hospital at all cost in the future. The nurses and doctors were all over the place. Nobody properly communicated and misplaced my labs. They held me overnight when I could have been sent home …
99.9 % of the staff are great and do everything they can to keep you comfortable and help you recover! The parking can be frustrating and sometimes updates are not communicated timely, thoroughly….but my husband was there for almost a month and we truly appreciate the care and attention he received
Normally I don’t write reviews, but felt this was necessary so maybe someone else can avoid an experience like this. Went to the ER with extreme nausea, dehydration etc. at 10 weeks pregnant. Some form of construction is going on. Sat in …
Hello, I went to the hospital for an emergency one morning because I am having problems with my eyesight. Several tests have already been done on me and they have not found what I have and that morning I could not open an eye because of the …
I have used Palms West Hospital for 20 years. This emergency room situation all around was the biggest mess and the most unprofessional staff of nurses , MD’s office staff ceaning people . It was something like out of third world country …
Palms West Hospital has an amazing team of friendly and caring dedicated healthcare professionals. From the lab tech to the amazing caring and ne of the friendliest and most genuine Doctor I have ever met, I was floored by that level of care. Thank you.
Excellent!! The doctor was attentive to my issue and the staff were great, too. I usually don’t write reviews, I felt I needed to let everyone know HCA Florida Palm West Hospital took great care of me!! …
Staff were very friendly and helpful. The employee in the mammogram room is excellent, courteous and made the exam less stressful, she’s an asset to this hospital. Thank you
Loved Palms West since moving my family here in 1989. But have now lost my business since March when i was brought in for a pulmonary issue as im on oxygen. After a week and not seeing a pulmonologist they called my daughter in law and told …
It was the first time ever being admitted to a hospital and on top Of that in the the icu because of my sodium levels. I thank thank nurses and staff in emergency and icu for the excellent treatment and care, especially the nurses at icu, …
Terrible experience. Second floor under repair and the noise early in the morning was so loud that did not let children to sleep.
Room extremely cold because the thermostat to control the temperature was …
All the staff were very nice. My appointment was on time and with no issues.
However, I was told to enter via the main entrance to check in. I have a foot injury. No valet parking, no close parking, not enough handicapped parking …
Unfortunately I have had to use the services of Palms West; fortunately it is a first class hospital with the very best kind, considerate, knowledgeable and efficient personnel, both in the ER and the floor personnel if you an admitted …
My complaint is specifically for the radiology department at Palms West Hospital. I have been in pain for months now. I have been calling the radiology department for them to mail me a CT scan I had done there recently. Apparently there is …
My mother was admitted for surgery and blood transfusion on Wednesday 1/4/23. She went in for a scheduled blood transfusion at 4pm. The staff didn’t get her doctor’s the orders until 9pm and didn’t start her transfusion until after …
The ER was very busy but despite this I was well cared for.
Dr. Richard Giroux was very thorough and afterward explained everything in detail in a way I could understand. Everyone was very nice from the girl at the desk to the transporter.
By far the most unprofessional staff can be in the area .. I got surgery (appendix removed) I never meet before or after my surgeon they never came to my room to check on me.. very fast to take your money that’s for sure direct call to your …
The nurses were amazing however drs slow to tell you what’s going on forgot to put my discharge paperwork in so they had to call him and I had to wait till 8pm to go home also my room mate threw up all over the bathroom the cleaning lady …
Nurse Debbie in pre-op was amazing! Marc Chery anesthesia was very professional and answered all of my questions.
Talisha my night nurse was super nice and she catered to me and did not have me …
The OB nurses and staff were superb. Toni, Christy, Dani, Barbie, Alisa, Effie, just to name a few of the wonderful RNs and truly make Palms West stand out. Their positive attitudes and caring approach, especially in these difficult times, …
My sister has been in the hospital for almost 5 days now and they still have no idea what she has. She keeps getting fevers, pain and no one has been able to figure out what she has. …
From beginning to end (endoscopy and colonoscopy), the procedure went quite smoothly. Dr. Monzel, the nurses, and the anesthesiologist, were all friendly, warm, and quite competent. However, I have no such praise for the stuff I had to take as preparation. But that’s a different matter.
I had never had been to Palm West before so I was not real pleased with my surgery taking place there. I was so wrong. They were friendly, professional and caring. I could not have been in a better place. Thank you for the exceptional care I received from everyone.
Had surgery here and stayed overnight…2nd floor. The best hospital experience I ever had. The nicest nurses and my doctor Dr. Virelles is awesome. Not to mention the food…so tasty, so good. Compliments to the kitchen staff. If I could give 10 stars 🌟 I would….The place for perfect patient care. ❤️ …
Nurse Stephanie, Samantha & Levelyn (?) were very attentive. Other than that, awful! Was put on no food/liquid & never given an IV. I got incredibly dehydrated with terrific headache for 2 days. Original roommate’s DR had consult in room & …
My man and I are very pleased with our experience at this hospital. The highlight of our stay was Nilsa in labor and delivery. She was literally awesome. She took the time to show me how to nurse my daughter and even watched her for a few …
Nurse that released me from the emergency room was the kindness, doctor was nice as well, I was in and out pretty fast this time. the lack of privacy with the emergency room is a little off putting. everything is done in the waiting room , …
All of the nurses were so nice. Everyone treated myself and my newborn with care . I loved the social worker Millie especially because she checked on me and cares for the baby and wants me and the baby to be good and well cared .
I’ve delivered my four children at Palm West Hospital. This time has been difficult because my baby is in the NICU. My favorite 3 people are nurse Sherri , Nurse Cory ,and last the best social worker is Millie. They will brighten your day with joy even when your sad and most important make u feel welcome with your new bundle.
Came to the emergency room for right flank pain, was taken immediately and had a CAT scan thinking possible kidney stones, they did listen to the fact that I said I was allergic to opioids, and gave me Delotin instead for pain, which I …
In October my 3 week old son was admitted to Palms West where we had to spend 21 days.
It was a difficult time as I also have an 8 yr old son who my family looked …
I just had my kidney removed this morning at 8am. It’s currently 4:15 and I feel great. I was so traumatized from my first surgery back home in Indiana. I’m so shocked of how little pain I’m in. Everyone that works here is so kind and funny I love it. Treat others how you’d wanna be treated people 🥰 …
Absolutely horrible! There was no parking and I had to wheel my mom in her wheelchair from a parking lot across the street. The check in concierge was a joke. Had to reconfirm what I had already supposedly preregistered on line and then …
My visit was awesome. The ladies in registration where so kind and wonderful. From making sure everyone had what they needed to helping people find their way. The gentlemen in radiology were so compassionate and informative. They explained …
I live .5 mile from Wellington Hospital but I always go to Palms West. It has the best Emergency Room I have ever been to and I am 63 years old with 4 kids. The only negative thing I have to say is the ER was under staffed. My IV (which …
Best hospital. I had my daughter there on March 11 2002. I was nervous, scared, anxious and happy. All this emotions at onces. All the staff and Nurses make sure I was relax and making sure I can trust them. When it came to go into labor I …
So hey kids, if you are like me and my bro bro you like to scare your mommy and daddy. So today I hurt myself and mommy and me ended up here. Mommy was scared and I was in pain. The doctors and nurses worked quickly to reassure my mommy …
This review is for the labor and delivery department and postpartum as well, I would like to start off with nurse Victoria she was so helpful and informative with what was to come she was the advocate I needed. Dr. Pliskow is the Doctor you …
I am somewhat new to the area and was grateful to discover how kind and caring the team at Florida Palms West is. Very special thanks to ANETA, in ultrasound, who was the first person I was exposed to there and who made me feel very very …
I am from California. I was visiting my daughter in Royal Palm Beach. Less that 48 hours before I was scheduled to return to California, my nose started bleeding copious amounts in the wee hours of the morning. My son-in-law brought me …
From registry to recovery, every aspect of care was impeccable. The wait time was short. Staff was attentive and knowledgeable. I’m very satisfied with the care I received before and after surgery. Palms West is “my” new hospital.
I lost my wallet while i was there. It was taken with the bed leaning while they changed the bed. I was never ofer a safe to store my valuable belongings.
The laundry company whom does the laundry call me after finding my …
Went in with a severe arm and shoulder injury that had happened a week earlier. Was never seen by a physician only a PA and in the waiting room, The PA refused to do an MRI which was clearly needed. I was told “ there are more severely …
Nurses seemed to be in a rush. My lactation specialist was ABSOLUTELY horrible. She kept asking why I have my nails so long and seemed so amazed that I actually can get anything done. I do plan on having more children but I will make sure Palms West will never have that satisfaction of delivering my children again. I delivered 12/12/22
I had a wonderful experience at Palms West during the birth of my child. Every person I interacted with was kind, knowledgeable, caring, and calming. Everything a mother could possibly want in the middle of labor, delivery, and postpartum. I am forever grateful to the entire staff on the labor and delivery floor.
This is a wonderful place to have a mammography. I love coming
there to do it even though I live far away. I have been coming for
years. The women are great, but loving, and I like that. I recommend it to anyone who is looking for a place to do a mammography or ultra-sound.
Emergency Room was very efficient in diagnosis and initial treatment. Some delay in getting a room once admitted. Attending nurse communicated well but attending doctor was mostly absent. Day time nurse care once admitted was very good. …
My experience at Palms West Breast Center was amazing. All the staff is extremely friendly and go above and beyond to make you feel at ease and comfortable. Registration was extremely easy and quick with no wait time. Great experience!!
I give the nurses there 5 stars because the care they provide is excellent. But the Dr. that did my procedure I would give him 2 stars. I have never had a Dr. that did not check on me after the procedure was finished to see how everything went. And did not give any information about what was done.
The nurses and all of the people are great. The hospital is showing its age and not as clean as I expected. There is a shortage of things like gloves, and on most meals you would not get all that was on your list. Most days no roll or at breakfast 1 day no butter for French toast next day butter but now no syrup
I recently gave birth on 10/22/22. I seriously had the best nurses. But I had two nurses in particular that were literally amazing. Aaliyah & Cristine from OB. Literal Angels 🤎 Thank you Palms West for the amazing experience. …
Went to emergency with my mom Sunday August 21st the beginning process was great when entering the back to get treated the Doctor on call had no control of his nurses stating I can not be the only person seeing patients – Requested a nurse …
I had a c-section on 12/7 followed by and ER visit for high blood pressure in the same week and let me tell you, the entire staff on the 4th and 2nd floor are amazing!! The ER will always be hectic but all the nurses and doctors there were …
I delivered my first baby at Palms West and when he got sick , I brought him to Palms West again because I had a great experience in OB.
The staff is very helpful always breaking things down when I couldn’t understand …
The care I received in the ER was top notch in all respects. All of the nurses and Dr. Mattingly were very efficient and professional. I would like to give special thanks to my nurse Naromi who went above and beyond to ensure my comfort and ease of mind while in her care! Thank you so much to all staff at Palms West!
I went in for general stomach pain and was told I needed surgery right away. Same day I went in, I was taken care of. It’s been 9 days and had I not gone in, who knows what would’ve happened… All the staff treated me right from the …
I could have delivered by baby boy at a different hospital but I am happy that I delivered him at Palms West. The staff at Palms West is the best , they treated with respect. Alisa and Rebecca are my favorite nurses. They are very …
I arrived 2 hours before surgery and had to wait an additional 2 hours for surgery to start so that wasn’t great but everything else was great. All of the staff from check-in to my nurse that started my IV’s to the anesthesia team to Dr …
I had my son at Palms Weat and have been there multiple times in years past with my kids. The staff is always personable and friendly. It’s been a while since I’ve been back, but today I had to take my 9 year old for testing and blood work. …
First of all, there was a sugar ant situation on the labor and delivery floor. I was a patient there a couple of months ago. PLEASE handle this situation as they were crawling on the bed rails. As far as the ED, we (my child and I) were …
The staff is incredible and very supportive , I love that they keep you informed on the care plan of your child. Anytime I do have to bring my children this hospital is definitely my go to, because of the family like atmosphere. You would …
Expect shorthanded, underpaid, nursing staff, that couldn’t be any less compassionate towards patients. I had the worst experience during my unexpected six-day stay. The nursing supervisors try to correct the problem to no avail, alluding …
From the initial outpatient experience, Palms West team members were outstanding. They were professional, prompt, courteous and respectful. They took the time to explain the entire process and answered all questions. It help calm my anxiety for the procedure. I would highly recommend them based on my experience.
I am here now and my son is being seen here. The way the staff has treated me since being here in the pediatric unit is awful especially the last two days. The charge nurse right now is treating me especially rudely. I’ve had 4 children …
I cannot speak highly enough about my experience here. The staff were the most pleasant, professional medical staff I’ve ever been lucky enough to treat me. They were attentive, fast and always smiling. I will never go to Wellington Regional for an emergency again.
Had a great appointment today at the Palms W. Rehabilitation Center across the street from the hospital. The Director Connie went way above and beyond to help me get my granddaughter registered and her physical therapist was so kind and …
It was my first time at Palm West Hospital in Loxahatchee and my experience was exceptional. From the Registration prior to surgery, day of surgery and leaving the hospital the day after my surgery I was treated with empathy, kindness and …
Delivered my baby there. Was told I would get complimentary newborn photos taken of my baby either Tuesday or Thursday as those are the days the photographer comes. I was there both days with my baby and never got them taken. The day before …
I want to thank the OB department for the great attention that was provided to me and my baby. Alysa is such a great nurse , she is so amazing and very friendly! Cory as well, she was very friendly. As well as I want to thank Millie the …
My experience from the moment I arrived to the moment I left was 110% quality service and genuine care and respect for me as a patient and my wife as a caregiver. It seems that whoever is recruiting the staff at this hospital is doing an …
This hospital never disappoints! Top notch care the moment you enter the doors. Everyone is friendly and respectful. Bonus, it’s super clean! I don’t like to go anywhere else but this hospital! It’s far out but so worth the drive! Think about coming here for your next procedure or hospital stay!
I had all 6 of my daughters here. I also used to work here. Over time, I was Welcomed with the Old and New Staff. Most Importantly, the OB staff that took care of me and my Bundle of Joy every time Was Awesome. At the end of my stay, I …
I don’t have anything bad to say at all. From the pre op appointment to the morning of the surgery everyone was wonderful!! All the nurses and doctors involved in my care introduced themselves and explained well what would be happening with …
I like to share my experiences I had at Palms West Hospital recently. I’ve been affiliated with the medical arena for over 23 years. I have never had a moor pleasant experience of being in the hospital then at Palms West Hospital. The …
I m sending a sky of stars to the staff of Palm west. There are compassionate nurses in the NICU , caring staff in the OB.
Thanks to every and each one of you for the support: Kimberly, Alyssa, Kayla and …
The staff is absolutely wonderful! Extremely caring and upbeat. They make sure you feel comfortable and understand everything going on. I have not one bad thing to say about my stay here! They know how to care for their patients and make them feel safe and comfortable.
My experience at Palms west Hospital is that I feel secure and well taken care of. The staff is fantastic and I truly felt concern for my well being. I was at this hospital for a large and very painful kidney stone. My pain relief was made …
From start to finish this was the most wonderful birthing experience. The nurses and staff at Palms West were kind and attentive and so knowledgeable. All my anxiety as a first time mom is gone thanks to the guidance I received during my …
I had a great experience with the OB and NICU staff. All my nurses were very attentive and checked on me often. I would like to thank the following nurses: Jenny, Clarissa, Claire , actually all of them …
Once you actually get seen by a doctor the experience gets better. The front end of the emergency room (granted I know they put up with a lot) is nothing to rave about and they are by no means great. They don’t make you feel like they want …
I do NOT have 1 bad thing to say about this Hospital! My son was there for around 5 days for surgery. We truly had the most amazing nurses & Doctors. Everyone went above & beyond to make sure he was happy & comfortable. They even played his …
I had my foot surgery there recently on April 2021. The staff were very knowledgeable and kind. I really love their bedside manner, sense of humor, and patience from the nurses to the anesthesiologist to the surgeon. They were all great! …
Upon arrival. People great you and acknowledge you right away to help you with your needs. The service is spectacular. With in minutes you are done. Registration is quick. Take you to the waiting room for the test. The technician is a sweetheart. All I can say give a try if you have any test to be done make it your first try.
I had to visit the hospital for lab work. Everyone was extremely helpful and it was overall a great experience. Very efficient. I was finished in less than 20 minutes.
My nurse was very caring , treated me as of one of her own . Very careful highly recommend nurse josette . Also amazing social worker ms milly super helpful and reliable . Had me in touch with many helpful resources in regards of helping with the pregnancy highly recommend this hospital!!
HCA Florida Palms West Hospital took amazing care of me from my Emergency room visit to my surgery. The excellent nurses, Drs and other staff made made my visit as best as it could be. Thank you to everyone that took compassionate, …
other than a slight late start everything was great, care, after care and recovery not to mention the procedure.
I’m glad they took my wife right away in the ER with her chest pains however somehow they messed up her paperwork with another patient and they wanted to do surgery on her stomach she kept telling them I’m not having surgery the end result …
You can tell the hospital is short staffed. People seemed overwhelmed and I wanna think that’s why the best service wasn’t provided. Some of the nurses were above and beyond. However some of them were either inexperienced, poorly trained, …
Never thought I’d have such a great experience in the emergency room. Palms West and their staff were so great! Every person I encountered was kind and helpful. Grateful this is the closest hospital to my home because I wouldn’t wanna go anywhere else.
I just gave birth last week to twins. Everything went according to plan. Our stay was pleasant all the staff on the floor were very professional and very helpful. We are so grateful for the care we received.
Be careful / Worst experience in hospital ever / just a heads up this hospital does not have its own doctors / they have a scam going when you go to the emergency room and provide your insurance information they will send some one to see …
Waited patiently 6hours and still had not heard from a dr had to come home with my daughter still sick is unbelievable.
All of the nurses were amazing and here for me when I needed them bedside. When I was in a bunch of pain residents were rushed in and there for me beside me, there to hold my hand. Even when I was taken into an X-Ray room panicking, they …
Outstanding. That’s what I would tell anyone that asks me about this hospital. From the moment we arrived in the special procedures area, every one treated us very nice. We checked in quickly and what impressed me most is that even the …
After a stop in the ER became a 3 day visit, the staff here were so caring and efficient. They answered all my questions and made sure my aftercare was set up. Food was good too!
Great labor and delivery team. I have had two babies here and I’ve had great experiences. The only bad experience is the billing department. Both times they have billed to a previous insurance of mine rather than the one I have provided at …
My spouse went here for a scheduled procedure and was admitted for an overnight stay. The nursing staff was polite and courteous but it seemed they were getting on the job training, often appearing to not know what they were doing or what …
The nursing staff @ hca is the best from pre-registration to the recovery room if and when I needed another surgery I would love to go back there
I had the best experience possible at this hospital. Everyone that helped prep me for my procedure was great from the nurse (Dawn) as I walked into the hospital to the two nurses that got my IV started and did all of the check-in …
My visit to Palms West Hospital was a very easy check in and the person was very courteous, very knowledgeable and very helpful. As I waited in the surgery holding area I was never without a nurse in attendance. The staff and all other …
Medical care in the ICU was exceptional. Staff were always available and ready to answer questions during a very scary and trying time. 4 stars instead of 5 because the financial office put me between them and the insurance company instead of dealing direct. It was beyond stressful at an already stressful time.
I had a procedure done at the out patient surgical center last week. Yessica was my nurse for the day. She was excellent, explained every detail of what was going to happen and what was happening at the time. She was so friendly and …
I spent four days on the Cardiac Floor and i must say the treatment was excellent
The nurses all made sure my stay, medical treatment, was comfortable. …
The entire staff was beyond kindness during my biopsy. I was no longer scared and nervous as my mind was at complete ease by their tenderness and understanding. Thank you Palm West Hospital!
I had a great experience in the Postpartum OB floor. The nurses are great. Michelle is a great nurse who is great at her job. Millie, the social worker was great because she gave us resources.
I was in labor and delivery two times in the past two weeks for testing before I have my baby and the nurses here are absolutely wonderful. Very welcoming, warm, and caring. I am looking forward to having my baby at this hospital and sharing my experience with their excellent staff.
I arrived late in the evening to the emergency dept. I was seen relatively quickly by an ER doctor.. Numerous tests were done and I was admitted. I spent 2 days in the hospital and received terrific care. Everyone was so very nice and …
I won’t speak for all of the nurses in labor and delivery, because a few of them have been very pleasant and helpful. However, A few nurses that have “cared” for us have been incompetent, rude and extremely impersonal. I came in last …
Other than the chilly waiting area, my surgery experience at Palms West was warm, caring, and efficient.
The only thing I didn’t like about my stay was I didn’t have a room I felt I wake put in a cubicle and the bathroom was far. Othar than that my stay was ok.
From the minute I checked in to the minute I was discharged all the staff were amazing. They made me feel comfortable and at ease.
This is my son’s and I experience
Josette was the day nurse she was very attentive to my child. Up until shift …
I would recommend this hospital to everyone, I’ve been in a different hospitals BUT by far this is the best experience I’ve ever had FROM the ER physician to the whole entire staff it was amazing experience and very professional TO the 4th …
This review is for The Breast care center.
The staff have always been wonderful but this time they were especially great. I had a scare and they went out of there way to be kind,calming.loving and …
The staff was very friendly, quite organized, I liked the daily cleaning of the rooms, the food in my opinion was very healthy and tasty, the medical staff was always attentive to any need of me, my husband and especially my baby. my two …
I called and spoke with Thomas Hankinson in the ER dept and he was so helpful with getting my friend admitted. He went beyond and above with his attention, which you don’t see all the time. I was grateful for his patience, knowledge and overall excellent customer service.
My nurses was incredible. I appreciated them alot, the only bad thing I can say is they only had one good phelbotomist, someone took my blood and gave me a bad bruise and still a week later my arm is sore. I was in the labor and delivery side.
This was my first visit to HCA Florida Palms West Hospital. I can’t rate the nursing staff high enough. They were kind, professional, empathetic all of them from Dawn who greeted me behind the counter in the Ambulatory Surgery to Amanda and …
Competent doctors and nurses. Entire staff is friendly, listen to your needs and respond quickly to request and nurse calls. Food is especially good for “hospital” food. They make every attempt to resolve your issues and expedite your discharge.
I had high marks for this hospital ER but when I got to the floor I was extremely disappointed with the shared room, my roommate seem quite nice but had way too many visitors. I prefer more privacy when I requested a private room it fell on deaf ears. I could not wait to leave in fear of being infected since I’m immunocompromised.
I had a great experience with all of the nurses in Labor and Delivery from beginning to end. They made sure I was comfortable and informed on everything that was going on, giving me options and advice based on their experience. My Dr ended …
I have spent some extended time in hospitals in my 60 years and have been extremely impressed with everything from the emergency room to the operating room to the patient rooms and cannot say enough Good things about all of the staff. They …
This Was The Best Hospital To Ever Have My Child At. They Preped Me Well , Was Mindful Of My Pain And Medicated Me Well. The Room I Was Transferred In Was Clean And Always Stocked With Supplies. The Food Was Amazing And Fresh. The Nurses …
My appointment was handled professionally and timely. The office and staff are extremely organized and kind.
The 2 stars are only for the nursing staff. They are the superstars of this place. Everything else needs to go. Was there for 3 days and on day 2 felt great and asked everyone to let me see a doctor so I could be discharged. No doctor would …
I was only at the hospital for knee surgery & got out the following day, but the nursing staff was fantastic & really cared for their patients.
A special thanks to nurse “Joe “ on the 4th floor who put forth a special effort …
My nurses from pre-surgery, Ruby, recovery, Pilar? and floor nurse, Ashley were amazing.
I had no issues whatsoever with your emergency staff. They thoroughly checked me out and made sure I was okay to go home. They were kind and considerate. …
Took to long to be put in a room and I had to share a room with a patient. I should not have had to share a room. I did not like that at all. the E R nurse gave me med s to lower my pressure and I thought I was dying apparently it drop …
My mother was taken to the ER after a fall in the middle of the night. The staff was very courteous and efficient in admitting her and running lab work and multiple test. The ER physician was very caring and informative about her condition. I was very pleased with her care. She is doing well now and back home. Thanks Alida
Both facilities and workers aren’t adequate. It was horrible experience in the emergency room. Most of the time, I stayed in the outside and sitting like outpatient. Finally they gave me a bed in the hallway for half an hour and not …
Excellent treatment from all the staff. I want to specially thank Thessa for being such a wonderful nurse.
Having recently moved to the area, I have not yet secured a network of providers for my health care needs. But I had been told that Palms West is a “class act”, so when I developed a fever (Bronchitis) I went to their ER. I was graciously …
Thank you so much to the staff and Dr. Pereira thank you for making sure I was heard and SEEN. You guys should train doctors at Wellington regional. Start with dr. Caka or chachkes
Most of the problems were in the emergency room and getting admitted to a bed upstairs to have surgery. Was on a bed in the hallway of the ER for over 24 hours. Once I was in a room upstairs for quality service was much better. Still you can tell the nurses are very overworked and short staffed, lotta attitudes flying.
In the Delivery and maternity department there is one nurse her name is jony sands she is really rude to me,very bad survice I got in my 2nd pregnancy,never go to palms west hospital
From the moment I arrived at the emergency room until I left the hospital (4days later) the care was excellent. The necessary tests: blood work, CT Scans, X Rays, we’re done promptly; all the staff were respectful and empathetic (nurses, …
It seems that the hospital is short staffed. With two patients in one room, I had to help my mom with the bedside toilet. The attending doctor was very brief and hard to co tact to get the details of care needed. I remember being here 20 years ago with the birth of my children and things are not the same now.
Horrible ER, wait times are ridiculous.
They keep patients over 24 hrs to be transferred to a room. Once the patient is in their room, this hospital only seems interested in sending them home, even if …
Was scheduled for a small procedure at this facility. From the time of booking everything was seamless. The registration staff are very helpful and all pre op testing was also very easy. On the day of surgery staff again were very kind …
The staff in the ER was very attentive, prompt and professional!
Dr. Jeannot was the best! Very caring and attentive.
I just wanted to share my experience with the OB department. I gave birth on 12/4/21 and I just want to give Brittany from labor and delivery a huge thank you! She was amazing and made my whole experience with giving birth for the first …
Great service! Very attentive nurses and doctors! However, I reported my allergies to 5 different people and they kept telling me it was not in the system. Therefore, I kept receiving food and medication with my allergens. Hospitals should …
Best experience ever…omg the nurses staff are amazing 👏 everytime they enter my room they knock first and Announce themselves …
The team of women who led me through my procedure were absolutely wonderful. Lorna, Tammy, and Dr. Georgian-Smith helped me feel comfortable and eased my stress while getting my biopsy. They made a hard day a little bit easier.
I realize hospitals are short of help but I do not find that an excuse for poor communication. ER doctor never told me about spending night only the nurse. I went in for iv as mag and calcium were out of whack and ended up for night. …
Great Experience at Breast Center. Thanks Solimar, Lorna and Tammy for you kind and compassionate care❤️Best in the West❤️❤️
Called to check ok wait time as I was looking to see if the facility was extremely busy and wanting to weigh out my options before exposing my toddler to various germs. The nurse not only mocked my question to make a joke out of it, she …
This would have been 5 stars except lighting and signage isn’t good if you aren’t going in through main entrance- arrived at 5:45 am and it was pitch black out. Got a little lost trying to find surgery entrance. Other than that, everything …
My daughter was first diagnosed with a possibly fatal bone marrow disorder last year on 2/1/22. Dr. Singer, Mrs. Maryann, and Mrs. Alisha in the Pediatric Infusion have been a godsend during this time. We have always had an exemplary …
My son went to the ER last week. The nurse who tended to my son was nice but I’m pretty sure she was new, as things seemed disorganized and messy. At one point, we needed help and waited 30 min for someone to show up. I walked the hall and …
I came for a horrible right leg pain, making short admitted for supposedly herniated disc, surgery programmed for Friday , admitted Monday. Put me in a hall divided by beds, no privacy everyone listens to everyone business, horrible nurses, …
I had a C-section schedule at palms west with a Dr.Aqua. It’s was an amazing experience, he, the nurses, and the anesthesiologist where pleasant and wonderful. They made sure I was comfortable and understood all parts of the procedure. They …
My husband came in through the ER, and the treatment and compassion was great. He was admitted to a shared room in the 3rd floor. And the doctors and nurses are top notch. His roommate was discharged at 8 pm. My husband was woken up at 2 am …
I’ve had many surgeries over the years and have spent a lot of time in hospitals. A few weeks ago I had back surgery at Palms West and it was honestly the best hospital experience I have ever had. From pre op to post op to spending 4 days …
We don’t have enough words to express how grateful and pleasant was our experience. Staff is amazing, friendly respectful caring. We came to the pediatric ER section with my 8yr old and the service couldn’t be faster, it was an amazing …
Love the quality of care from the nurses from the ER, the nurses who attended me in my stay to the Surgeon. Best Hospital!!!
the best hospital I’ve been to they got to me within minutes that did not leave me sitting for hours like most hospitals they treated me with care and compassion they got me in and out of there very quickly I broke my foot soon as I signed …
Avoid at all costs staff, Dr’s rude obnoxious literally 17 hours wasted waiting for tests and results, pompous entitled Dr thinking there time more valuable then our childs sorry did we interrupt your golf game for my child’s results you …
Stay away if you are a minority. Providers and nurses seem to discriminate against minors and provide very poor care, neglect to investigate and dismiss patient complaints.
Transported to ER – broken foot. All attending doctors and nurses were great. Very professional and attentive.
I was at a different hospital earlier in the week for the same problem and my experiances were totally different. My experiance at Palms West Hpspital was quick, efficient and friendly. I had an operation there a few years ago and after my …
Everything good about this place nurses doctors the immediate attention you get and clean. I never had a problem before.
I love palm west hospital, because they have a great staff, with attitude with wonderful personality, specifically dr Emilio torest his been a great dr for me since 11 year a very caring doctor, patience,loving,respectful, and narhomy she …
My care was very good. The nurses were great and kind.
The team at HCA are great! Although I felt I was rushed out of recovery. I get it everyone wants to go home after working a 12 hour shift. Thanks for taking good care of me.
Unbelievably kind and caring nurses in the labor and delivery unit. They were helpful, caring, and responsive. Hands down the best care I’ve ever received at a hospital while in the maternity unit (definitely compared to the other local …
There were really some stand out nurses that made this stay bearable. 2nd floor brittney, Angie and Renee all stood out to me
We live an hour away and I tried to contact the nurses to find out the status of my wife and they continually hang up on me. I know they are overworked but they just make it worse for the patient and their family when they behave in this manner. It is absolutely ridiculous.
Was one of the worst experiences, we will never return to this hospital. I wish I could give it zero stars. I will be filling a formal complaint. Started with someone else underwear in my surgical bag…
Outstanding service! The Emergency staff was so competent. Thanks
Doing my procedure everything was wonderful the staff very professional they made me feel comfortable everything was very outstanding. Great job!! Palm West Hospital
This Hospital operates like a fine tune watch. Very personable, very efficient! I can’t say enough good things about this Hospital.
The entire staff from ER to Ward were very professional and caring always ensuring that you never felt as if you were too ill not to smile or share a joke always encouraging you to get better
Nov 3rd stay…The entire staff…registration… doctors nurses and respiratory assistants were so nice to my son. What a great experience when we had a sick child. Excellent testing,xrays and they wouldn’t let him go until they were sure everything was ok. Thanks so much!!
Best hospital the nurses were the best nurses I ever had everyone was respectful and took good care of me while I had surgery
Wellington Regional doesn’t stand a chance next to Palms West. Hands down the most caring and attentive staff! Super efficient and caring- everyone went above and beyond!
Doctors were dismissive & didn’t run test we requested after knowing my mother’s condition. 1 doctor only video chatted and never actually saw my mother.
Thank you again for all the caring Nurses , Doctors and Staff who cared for me .
All the encouragement and spoken words of kindness was well received. You all …
Excellent care for my infant. Big thanks to dr smith and the neurology team for giving great care to my daughter. Would recommend this hospital for pediatric patients
The staff was just simply amazing. They took such good care of my son, in the ED & Peds unit. The nurses and techs were great. As were all the physicians we saw. They took time to answer our questions & explain everything to us.
I give 5 stars for the employees who were kind and caring, however I have neve sen people being treated in the waitin room with IV poles!! The registration process should be more private as HIPAA laws are violated.
Last waiting area very cold and uncomfortable, TV blasting with CNN news.
Initial area, very nice intake person-helped me with sign in and even leaving building as she was doing same and wanted to be certain I knew where to go to my car.
Dirty. Difficulty obtaining my daily meds. Light in ceiling blinks on and off. No monitoring of the cardio even though I was hooked up. Wrong pcp being faxed my private medical results. Night staff was amazing.
I am giving this hospital 1 star because they do not allow me to give anything less! This used to be a great hospital. Both my children were born there and we have been coming here for the last 20+ years. This time i came in with my mother …
I loved! My whole birth experience with Palms West ! Such a great hospital. They even have amazing food as well . Excellent nurses. And even great and lovely staff who helps out asap. Even with my labor the amazing team helped me thru my pains.
My ER experience was horrible. I came into the hospital by ambulance and was put in a small cubby hole room with no lights just a bed.. the first nurse was rude and seemed like she was in a rush. 2 hours go by until a new nurse checks on …
I had a great experience Betty was the nurse attending after my heart attack and she was very attentive she knew her stuff smart little lady all the nurses on that floor were very good at what they did I’d like to thank them
Had surgery last week and had an amazing experience with staff. Everyone was extremely nice and comforting from the moment I got there, until the last person that wheeled me out!
I have been going to this hospital off and on for the last year and a half (Health Issues) and lets just say I only will go to Palms West. The doctors-nurses and the rest of the staff are super nice. If I need them they are always there to …
All employees with whom I came in contact are very courteous and friendly. The nurses and doctors are all very professional and knowledgeable.
Knowledgeable, kind, caring technician. I was very pleased. Also, I became hypotensive during the procedure and the tech did all the right things to help me get through the low blood pressure problem and finish the exam. …
My son has been in the PICU/PEDS for 3 weeks and the services have been great. All of the nurses have a great attitude and potential. The social worker Millie helped me out a lot. The social worker and Nurses are just great people.
Just spent two days having no information about my dad besides he’s in a rehab facility/which facility/room#. Despite calling the rehab facility dozens of times over the last couple days, they did not reply for over 48 hours. Then, when …
Administration of this hospital is the worst. Employees are great but hospital poorly ran. Employees seem to be overworked. I feel for the nurses and doctors. Broken equipment and expecting patients to deal with it and have insurance be billed due to their mismanagement.
It was a wonderful experience. I had my daughter there 3 days ago,and the nurses are very nice. Alisa is my favorite nurse of all. Thanks guys
Extremely pleased. Jacob and Adam in the ER are great. Adam ,kept us informed tell us what’s going. And how long
I was admitted and I must say that Joann Central269B my nurse was-very nice …
I had a wonderful experience at palms west hospital on the OB floor , and my nurse Janell was great & also very helpful . Millie the social worker was very helpful & I greatly appreciate her patience. The food was great.
Everyone was great , expect 7am shift on 12/10 that had room 205 they were horrible the nurse herself I wouldn’t let
Take care of my dog the way she was.
I will never go to this er again. I was sent there from my Dr Office with chest pains and an abnormal ekg. Triage put a IV in my arm that was in too deep or too large I spent 2 hours in pain from this STANDING in the waiting room with all …
Worst place to go, I am a 83 years old woman in a wheelchair and oxygen 24/7; went there for short of breath and back pain. 15 minutes later I was told I would be admitted, but they waited 5 hours until my oxygen was running low to take me …
ER Dept. checked on me right away. Did cat scan to see what was truly going on and very knowledgeable doctor came over to share the results.
I was taken to the ER at HCA Florida Palms West Hospital when deep purple bruising appeared on the inner side of the bicep on my right arm while I was staying with my family at an Air BNB in The Acreage. As I am on blood thinners and had …
After being instructed by a pediatric urgent care I took my daughter to the ER at HCA Florida Palms West Hospital. …
First I said thank you to Everyone. I delivered my first baby’s at palms west hospital and I had the best experience! every staff member that assisted me and my babies were a truly amazing! they made me feel so comfortable, everyone was …
Everything was great until it was discharge time. This ratched miserable ghoul walked into my room and identified herself as the finance whatever telling me I have great insurance and today if I pay full today I get 20% or they will bill …
We had the most amazing experience since we arrived. We are thankful for the nurse we had during labor and delivery as our daughter was coming faster then we expected and our nurse made sure I felt as comfortable as possible and that it was …
We had a rocky start with one of the nurses at night shift however please recognize the following great nurses: Cory, Charissa, and Jennifer. The social worker Millie was amazing. The infectious Disease doctor, Dr. Stoessel, Simone, the medical doctor were all amazing . The NICU team was great.
I was seen quickly. Doctor prescribed medicines and was out of the ER in about an hour. Nurses were pleasant and it was very busy.
The medicines prescribed helped a lot and I got instructions for follow up visits with family doctor. Good experience.
The best hospital! All the stuff was very nice, friendly and it is nice to be treated well since you are the patient in need of help. Caring, smiling and laughing is good atmosphere for patients. Great service and food. Special shout-out …
The best ER I’ve ever been too. The team worked with military style action to get me seen quickly. Once in my room the staff made me comfortable and took great care of me.
everyone there made things nice an easy for me! great team of nurses and doctors…great facility!
I was in room 311 from 5/10 to 5/13. If you had to be in the hospital it was an unexpected delight. The nurses and other personnel couldn’t have been better. Everyone worked as a team taking care of patients. The experience definitely made me well sooner.
This is the second time we delivered at Palms West and couldn’t be more happy with our experience. All the nurses were super helpful and attentive. The food was very good for “hospital food” and we had a wonderful celebratory dinner that included steak and lobster! We definitely recommend Palms West based on our experience!
The nurses & supporting staff were very nice, helpful & respectful, but not the doctor who was there when I came (another one took over who behaved better). The “treatment” took place in the waiting room. If they were sanitizing the ER …
I never write reviews but I hope this gets back to upper management. I came in because of a negative response to a medication, it was me and two other family’s as soon as I walked in the heavier set lady and young male with curly hair at …
I was there bc I pulled my lower back and there was many good nurses who really care. However there was one nurse in the ER that she was definitively having a bad day. I spent 2 days at the hospital and I can say that they were very polite …
My 2nd time in 7 months and service was as excellent this time as the first. November, I broke a rib and it was confirmed. Memorial day I woke up sick, I rarely get sick, Thursday I went to the emergency room… not covid, bad common virus …
Worse experience ever. The doctors did not take two minutes to talk to me and didn’t tell me anything. I still have no idea what the cause was. I never got any test results unless I asked a nurse. Didn’t know I didn’t have covid and had the …
My experience at Palms West Hospital was Great!!!!!!! Upon arrival the security guards were amazing not only did they give directions the lady walked with my husband and I. The entire process was wonderful. Thanks A Bunch…. Kudos Palms …
This is the second reason my 93 yo mom had to use this hospital. Last May when she had to have a kidney removed and recently an endoscopy. Both times were so exceptional I cant begin to put it into words. The friendliness and compassion …
This review is overdue. My daughter has been on Palms West Hospital on two different occasions. On both occasions the staff has been amazing. The nursing staff is awesome. On this admission, I would like to thank the following nurses: …
Be quite frankly honest with you people it wasn’t as good as the last time, especially I was missing nurse Mercedes Rogers Riley who was helping me get my help back together again and she did with flying colors this time unfortunately she was missed by me that’s what they say for now but thanks for your help sincerely, Joseph mazzo
My experiences at the OR are always positive. I’m greeted with happy attitudes, probably smiles covered by masks right now. I’m always takes in a timely fashion and treated with respect and concern. Bravo to all the Drs and nurses and admins for an all around wonderful visit. Keep up the great care.
I wanted to share the great care I received at Palms West Emergency Department. Joe was the first person I had an interaction when I walked into the ER, he was very attentive to my needs and made sure that I was in good care. Although they …
I have recently been discharged from your hospital. I had an incredible nurse in ICU, she listened to my questions and requests and always did her best to explain everything to me even though I am almost deaf. I also had a couple nurses …
I delivered my first baby at Palms West and had the best experience! Every staff member that assisted me and my baby were truly amazing! They made me feel so comfortable and answered all the questions I had. Everyone was super attentive, …
I am 16 yr old and I have been a patient at Palms West Hospital for three days and I felt the need to write this review because everyone in the PICU has been so nice and compassionate. Ms.Carrie my nurse was very sweet and would do her …
My husband had major spinal fusion surgery. You would think the nurses would be attentive and the care would be adequate but that was not the case. The experience was not acceptable and I will never allow another family member to come to …
I recently delivered my first baby at HCA Florida Palms West Hospital and I could not have asked for better care. The staff was excellent, attentive, empathetic, and just a great group of nurses and doctors. The nurses, Karen, Robyn, Cory, …
Well I was there before the end of the year 2022 Saturday with illness. Wao the atencion was very good .emergency. doctors. Nurses. I stay 3 days 2nd floor room 273 my Nurses all of them very professional love the hospital I will recommend 👌 100% …
VERY VERY disappointed with the care at palms west ! Long time in ER ! No dinner due to late up to room and lack of communication I was told NPO at 7:20 pm then next day told that was to start at midnight ! Was not informed about what was …
Everything and everyone was Awesome! My best experience with any other hospitals. Thank you for the Awesome experience.
I have always had a great experience at the Breast Center from the front desk to the technician doing my exams. Ladies and gentleman you can not go wrong there
I’m very grateful with HCA Physical Therapy Rehabilitation team (outpt), they have shown compassion, professionalism and friendliness. They worked with me in my treatments and exercises as to my needs. Also directed and shown me how to do …
Everyone was so kind and concerned about how I was feeling. I never felt like a number just someone needing care. There was not one grumpy person.
Excelent,
Anita was very nice, extremly helpful, there are no enough words to describe her beautiful attitude, received us in a warm welcoming smile, patiently explained our diagnosis, and walked us through the exit, thank you from the heart.
Julian,Loua,Amar
nurses were very nice, The wait was minimal and they did a very good job cleaning out my wound gently too all in all they did a great job.
Therapy at the pool is excellent. The help is excellent. Excellent. Hard to set up visits by appointments. Too many people. But therapy. Is great
My experience at Palms west was great. I wish I could use these practitioners and clinicians as outside healthcare team. They were beyond friendly, and knowledgeable, better that I’ve seen with my private healthcare team!
ER team was great, they took me in, dressed my wounds and kept me informed the whole time all while keeping my spirits up. Breathe of fresh air during a very traumatic experience for me.
Nurses were rude and surly. Not very nice people to deal with when sick. Very argumentative. Also, seemed more 2nd rate nurses. Not very good at job. Very bad at taking blood.
ER was terrible. I was in a busy hallway and staff kept bumping into my bed
Then they took me to a semi private room on 3 …
My Doctor I.Hoosien told the nurses how to care for the pneumonia and they did everything very well and with a smile. I felt taken in charge of and after a whole day of medication etc. I felt a lot better.
I don’t think I you would like to have my feed back ! Other than begin greatful for the ER team .. n mabe one or two nurses on the floor I was on . my experience in A modern day hospital in such a big state such as Florida , am still in …
I limped my way up to the ER for painful a leg injury on 10/2 around 6pm. After getting checked in, I was in a wheelchair for a few minutes and was taken to get an X-ray for my injury. While I was getting X-rayed for my leg injury, a woman …
Beware !!! Do NOT come here to have a child. This place is very unprofessional. They are very good as lying and playing games with your new born child. They are geared to making money and extending any stay they can in order to do so wether …
OR staff was great. The billing department are like vulchers they want their $$$ before the procedure and even after I paid my portion . I still had 2 more phone calls to pay!! I paid it already. So much for customer service! It’s ashame healthcare is just a business transaction!!
My experience was terrible I will avoid this hospital at all cost in the future. The nurses and doctors were all over the place. Nobody properly communicated and misplaced my labs. They held me overnight when I could have been sent home …
99.9 % of the staff are great and do everything they can to keep you comfortable and help you recover! The parking can be frustrating and sometimes updates are not communicated timely, thoroughly….but my husband was there for almost a month and we truly appreciate the care and attention he received
Normally I don’t write reviews, but felt this was necessary so maybe someone else can avoid an experience like this. Went to the ER with extreme nausea, dehydration etc. at 10 weeks pregnant. Some form of construction is going on. Sat in …
Hello, I went to the hospital for an emergency one morning because I am having problems with my eyesight. Several tests have already been done on me and they have not found what I have and that morning I could not open an eye because of the …
I have used Palms West Hospital for 20 years. This emergency room situation all around was the biggest mess and the most unprofessional staff of nurses , MD’s office staff ceaning people . It was something like out of third world country …
Palms West Hospital has an amazing team of friendly and caring dedicated healthcare professionals. From the lab tech to the amazing caring and ne of the friendliest and most genuine Doctor I have ever met, I was floored by that level of care. Thank you.
Excellent!! The doctor was attentive to my issue and the staff were great, too. I usually don’t write reviews, I felt I needed to let everyone know HCA Florida Palm West Hospital took great care of me!! …
Staff were very friendly and helpful. The employee in the mammogram room is excellent, courteous and made the exam less stressful, she’s an asset to this hospital. Thank you
Loved Palms West since moving my family here in 1989. But have now lost my business since March when i was brought in for a pulmonary issue as im on oxygen. After a week and not seeing a pulmonologist they called my daughter in law and told …
It was the first time ever being admitted to a hospital and on top Of that in the the icu because of my sodium levels. I thank thank nurses and staff in emergency and icu for the excellent treatment and care, especially the nurses at icu, …
Terrible experience. Second floor under repair and the noise early in the morning was so loud that did not let children to sleep.
Room extremely cold because the thermostat to control the temperature was …
All the staff were very nice. My appointment was on time and with no issues.
However, I was told to enter via the main entrance to check in. I have a foot injury. No valet parking, no close parking, not enough handicapped parking …
Unfortunately I have had to use the services of Palms West; fortunately it is a first class hospital with the very best kind, considerate, knowledgeable and efficient personnel, both in the ER and the floor personnel if you an admitted …
My complaint is specifically for the radiology department at Palms West Hospital. I have been in pain for months now. I have been calling the radiology department for them to mail me a CT scan I had done there recently. Apparently there is …
My mother was admitted for surgery and blood transfusion on Wednesday 1/4/23. She went in for a scheduled blood transfusion at 4pm. The staff didn’t get her doctor’s the orders until 9pm and didn’t start her transfusion until after …
The ER was very busy but despite this I was well cared for.
Dr. Richard Giroux was very thorough and afterward explained everything in detail in a way I could understand. Everyone was very nice from the girl at the desk to the transporter.
By far the most unprofessional staff can be in the area .. I got surgery (appendix removed) I never meet before or after my surgeon they never came to my room to check on me.. very fast to take your money that’s for sure direct call to your …
The nurses were amazing however drs slow to tell you what’s going on forgot to put my discharge paperwork in so they had to call him and I had to wait till 8pm to go home also my room mate threw up all over the bathroom the cleaning lady …
Nurse Debbie in pre-op was amazing! Marc Chery anesthesia was very professional and answered all of my questions.
Talisha my night nurse was super nice and she catered to me and did not have me …
The OB nurses and staff were superb. Toni, Christy, Dani, Barbie, Alisa, Effie, just to name a few of the wonderful RNs and truly make Palms West stand out. Their positive attitudes and caring approach, especially in these difficult times, …
My sister has been in the hospital for almost 5 days now and they still have no idea what she has. She keeps getting fevers, pain and no one has been able to figure out what she has. …
From beginning to end (endoscopy and colonoscopy), the procedure went quite smoothly. Dr. Monzel, the nurses, and the anesthesiologist, were all friendly, warm, and quite competent. However, I have no such praise for the stuff I had to take as preparation. But that’s a different matter.
I had never had been to Palm West before so I was not real pleased with my surgery taking place there. I was so wrong. They were friendly, professional and caring. I could not have been in a better place. Thank you for the exceptional care I received from everyone.
Had surgery here and stayed overnight…2nd floor. The best hospital experience I ever had. The nicest nurses and my doctor Dr. Virelles is awesome. Not to mention the food…so tasty, so good. Compliments to the kitchen staff. If I could give 10 stars 🌟 I would….The place for perfect patient care. ❤️ …
Nurse Stephanie, Samantha & Levelyn (?) were very attentive. Other than that, awful! Was put on no food/liquid & never given an IV. I got incredibly dehydrated with terrific headache for 2 days. Original roommate’s DR had consult in room & …
My man and I are very pleased with our experience at this hospital. The highlight of our stay was Nilsa in labor and delivery. She was literally awesome. She took the time to show me how to nurse my daughter and even watched her for a few …
Nurse that released me from the emergency room was the kindness, doctor was nice as well, I was in and out pretty fast this time. the lack of privacy with the emergency room is a little off putting. everything is done in the waiting room , …
All of the nurses were so nice. Everyone treated myself and my newborn with care . I loved the social worker Millie especially because she checked on me and cares for the baby and wants me and the baby to be good and well cared .
I’ve delivered my four children at Palm West Hospital. This time has been difficult because my baby is in the NICU. My favorite 3 people are nurse Sherri , Nurse Cory ,and last the best social worker is Millie. They will brighten your day with joy even when your sad and most important make u feel welcome with your new bundle.
Came to the emergency room for right flank pain, was taken immediately and had a CAT scan thinking possible kidney stones, they did listen to the fact that I said I was allergic to opioids, and gave me Delotin instead for pain, which I …
In October my 3 week old son was admitted to Palms West where we had to spend 21 days.
It was a difficult time as I also have an 8 yr old son who my family looked …
I just had my kidney removed this morning at 8am. It’s currently 4:15 and I feel great. I was so traumatized from my first surgery back home in Indiana. I’m so shocked of how little pain I’m in. Everyone that works here is so kind and funny I love it. Treat others how you’d wanna be treated people 🥰 …
Absolutely horrible! There was no parking and I had to wheel my mom in her wheelchair from a parking lot across the street. The check in concierge was a joke. Had to reconfirm what I had already supposedly preregistered on line and then …
My visit was awesome. The ladies in registration where so kind and wonderful. From making sure everyone had what they needed to helping people find their way. The gentlemen in radiology were so compassionate and informative. They explained …
I live .5 mile from Wellington Hospital but I always go to Palms West. It has the best Emergency Room I have ever been to and I am 63 years old with 4 kids. The only negative thing I have to say is the ER was under staffed. My IV (which …
Best hospital. I had my daughter there on March 11 2002. I was nervous, scared, anxious and happy. All this emotions at onces. All the staff and Nurses make sure I was relax and making sure I can trust them. When it came to go into labor I …
So hey kids, if you are like me and my bro bro you like to scare your mommy and daddy. So today I hurt myself and mommy and me ended up here. Mommy was scared and I was in pain. The doctors and nurses worked quickly to reassure my mommy …
This review is for the labor and delivery department and postpartum as well, I would like to start off with nurse Victoria she was so helpful and informative with what was to come she was the advocate I needed. Dr. Pliskow is the Doctor you …
I am somewhat new to the area and was grateful to discover how kind and caring the team at Florida Palms West is. Very special thanks to ANETA, in ultrasound, who was the first person I was exposed to there and who made me feel very very …
I am from California. I was visiting my daughter in Royal Palm Beach. Less that 48 hours before I was scheduled to return to California, my nose started bleeding copious amounts in the wee hours of the morning. My son-in-law brought me …
From registry to recovery, every aspect of care was impeccable. The wait time was short. Staff was attentive and knowledgeable. I’m very satisfied with the care I received before and after surgery. Palms West is “my” new hospital.
I lost my wallet while i was there. It was taken with the bed leaning while they changed the bed. I was never ofer a safe to store my valuable belongings.
The laundry company whom does the laundry call me after finding my …
Went in with a severe arm and shoulder injury that had happened a week earlier. Was never seen by a physician only a PA and in the waiting room, The PA refused to do an MRI which was clearly needed. I was told “ there are more severely …
Nurses seemed to be in a rush. My lactation specialist was ABSOLUTELY horrible. She kept asking why I have my nails so long and seemed so amazed that I actually can get anything done. I do plan on having more children but I will make sure Palms West will never have that satisfaction of delivering my children again. I delivered 12/12/22
I had a wonderful experience at Palms West during the birth of my child. Every person I interacted with was kind, knowledgeable, caring, and calming. Everything a mother could possibly want in the middle of labor, delivery, and postpartum. I am forever grateful to the entire staff on the labor and delivery floor.
This is a wonderful place to have a mammography. I love coming
there to do it even though I live far away. I have been coming for
years. The women are great, but loving, and I like that. I recommend it to anyone who is looking for a place to do a mammography or ultra-sound.
Emergency Room was very efficient in diagnosis and initial treatment. Some delay in getting a room once admitted. Attending nurse communicated well but attending doctor was mostly absent. Day time nurse care once admitted was very good. …
My experience at Palms West Breast Center was amazing. All the staff is extremely friendly and go above and beyond to make you feel at ease and comfortable. Registration was extremely easy and quick with no wait time. Great experience!!
I give the nurses there 5 stars because the care they provide is excellent. But the Dr. that did my procedure I would give him 2 stars. I have never had a Dr. that did not check on me after the procedure was finished to see how everything went. And did not give any information about what was done.
The nurses and all of the people are great. The hospital is showing its age and not as clean as I expected. There is a shortage of things like gloves, and on most meals you would not get all that was on your list. Most days no roll or at breakfast 1 day no butter for French toast next day butter but now no syrup
I recently gave birth on 10/22/22. I seriously had the best nurses. But I had two nurses in particular that were literally amazing. Aaliyah & Cristine from OB. Literal Angels 🤎 Thank you Palms West for the amazing experience. …
Went to emergency with my mom Sunday August 21st the beginning process was great when entering the back to get treated the Doctor on call had no control of his nurses stating I can not be the only person seeing patients – Requested a nurse …
I had a c-section on 12/7 followed by and ER visit for high blood pressure in the same week and let me tell you, the entire staff on the 4th and 2nd floor are amazing!! The ER will always be hectic but all the nurses and doctors there were …
I delivered my first baby at Palms West and when he got sick , I brought him to Palms West again because I had a great experience in OB.
The staff is very helpful always breaking things down when I couldn’t understand …
The care I received in the ER was top notch in all respects. All of the nurses and Dr. Mattingly were very efficient and professional. I would like to give special thanks to my nurse Naromi who went above and beyond to ensure my comfort and ease of mind while in her care! Thank you so much to all staff at Palms West!
I went in for general stomach pain and was told I needed surgery right away. Same day I went in, I was taken care of. It’s been 9 days and had I not gone in, who knows what would’ve happened… All the staff treated me right from the …
I could have delivered by baby boy at a different hospital but I am happy that I delivered him at Palms West. The staff at Palms West is the best , they treated with respect. Alisa and Rebecca are my favorite nurses. They are very …
I arrived 2 hours before surgery and had to wait an additional 2 hours for surgery to start so that wasn’t great but everything else was great. All of the staff from check-in to my nurse that started my IV’s to the anesthesia team to Dr …
I had my son at Palms Weat and have been there multiple times in years past with my kids. The staff is always personable and friendly. It’s been a while since I’ve been back, but today I had to take my 9 year old for testing and blood work. …
First of all, there was a sugar ant situation on the labor and delivery floor. I was a patient there a couple of months ago. PLEASE handle this situation as they were crawling on the bed rails. As far as the ED, we (my child and I) were …
The staff is incredible and very supportive , I love that they keep you informed on the care plan of your child. Anytime I do have to bring my children this hospital is definitely my go to, because of the family like atmosphere. You would …
Expect shorthanded, underpaid, nursing staff, that couldn’t be any less compassionate towards patients. I had the worst experience during my unexpected six-day stay. The nursing supervisors try to correct the problem to no avail, alluding …
From the initial outpatient experience, Palms West team members were outstanding. They were professional, prompt, courteous and respectful. They took the time to explain the entire process and answered all questions. It help calm my anxiety for the procedure. I would highly recommend them based on my experience.
I am here now and my son is being seen here. The way the staff has treated me since being here in the pediatric unit is awful especially the last two days. The charge nurse right now is treating me especially rudely. I’ve had 4 children …
I cannot speak highly enough about my experience here. The staff were the most pleasant, professional medical staff I’ve ever been lucky enough to treat me. They were attentive, fast and always smiling. I will never go to Wellington Regional for an emergency again.
Had a great appointment today at the Palms W. Rehabilitation Center across the street from the hospital. The Director Connie went way above and beyond to help me get my granddaughter registered and her physical therapist was so kind and …
It was my first time at Palm West Hospital in Loxahatchee and my experience was exceptional. From the Registration prior to surgery, day of surgery and leaving the hospital the day after my surgery I was treated with empathy, kindness and …
Delivered my baby there. Was told I would get complimentary newborn photos taken of my baby either Tuesday or Thursday as those are the days the photographer comes. I was there both days with my baby and never got them taken. The day before …
I want to thank the OB department for the great attention that was provided to me and my baby. Alysa is such a great nurse , she is so amazing and very friendly! Cory as well, she was very friendly. As well as I want to thank Millie the …
My experience from the moment I arrived to the moment I left was 110% quality service and genuine care and respect for me as a patient and my wife as a caregiver. It seems that whoever is recruiting the staff at this hospital is doing an …
This hospital never disappoints! Top notch care the moment you enter the doors. Everyone is friendly and respectful. Bonus, it’s super clean! I don’t like to go anywhere else but this hospital! It’s far out but so worth the drive! Think about coming here for your next procedure or hospital stay!
I had all 6 of my daughters here. I also used to work here. Over time, I was Welcomed with the Old and New Staff. Most Importantly, the OB staff that took care of me and my Bundle of Joy every time Was Awesome. At the end of my stay, I …
I don’t have anything bad to say at all. From the pre op appointment to the morning of the surgery everyone was wonderful!! All the nurses and doctors involved in my care introduced themselves and explained well what would be happening with …
I like to share my experiences I had at Palms West Hospital recently. I’ve been affiliated with the medical arena for over 23 years. I have never had a moor pleasant experience of being in the hospital then at Palms West Hospital. The …
Amazing experience 🥰
The best care in my entire life ..!!
since I entered the hospital they truly had the most amazing nurses & Doctors. …
I m sending a sky of stars to the staff of Palm west. There are compassionate nurses in the NICU , caring staff in the OB.
Thanks to every and each one of you for the support: Kimberly, Alyssa, Kayla and …
The staff is absolutely wonderful! Extremely caring and upbeat. They make sure you feel comfortable and understand everything going on. I have not one bad thing to say about my stay here! They know how to care for their patients and make them feel safe and comfortable.
My experience at Palms west Hospital is that I feel secure and well taken care of. The staff is fantastic and I truly felt concern for my well being. I was at this hospital for a large and very painful kidney stone. My pain relief was made …
From start to finish this was the most wonderful birthing experience. The nurses and staff at Palms West were kind and attentive and so knowledgeable. All my anxiety as a first time mom is gone thanks to the guidance I received during my …
I had a great experience with the OB and NICU staff. All my nurses were very attentive and checked on me often. I would like to thank the following nurses: Jenny, Clarissa, Claire , actually all of them …
Once you actually get seen by a doctor the experience gets better. The front end of the emergency room (granted I know they put up with a lot) is nothing to rave about and they are by no means great. They don’t make you feel like they want …
I do NOT have 1 bad thing to say about this Hospital! My son was there for around 5 days for surgery. We truly had the most amazing nurses & Doctors. Everyone went above & beyond to make sure he was happy & comfortable. They even played his …