Scranton Primary Health Care Center Reviews ( 40 )
Amy Schoonover claims that she is a doctor, well I found out she’s just a Nurse Practitioner!! What kind of a clinic is this, leting a Nurse Practitioner be in charge of my mother’s health and of other people. Then when I cronfronted her …
Front desk needs to learn some manners. They are VERY VERY rude. I called after a week in the hospital and the lady was so rude, but I was transferred to the nurse and she was a sweetheart. Very nice nurse.
Although I never rescheduled appts they some how have me scheduled for future appts without discussing with myself before making these. Then if I miss and appointment I HAD NO RECOLLECTIONS of its held against me. . …
Me and my girlfriend walked in there for an appointment. We didn’t know that they were closed due to a pipe breaking. We were let in and found ourselves needing directions. Unbeknownst to us what was going on. We were at the dental …
Wonderful people and wonderful care. We have also attended the health fair they have in the summer which is great. I can’t say enough about the good they do for our community.
Thank you so much.
I wish I could give no star. My pain was ignored and pushed aside for months. I think Amy got tired of me calling her and FINALLY referred me to a specialist. I now have to have surgery to fix the problem they ignored and just tried to push medication on. I was looking for help, not pills.
Greatest dentist I’ve ever been to They treat their patients with respect and care for them and also they make you feel comfortable Me and my wife love going there we both recommend them to people in the area ❤️👌🦷 …
I’ve been a patient there for 3 years now…. after reading some of the reviews I am appalled….. all of the staff are very sweet to me….everyone is always professional…. Amy is very competent and always professional. Amy’s nursing …
I hardly had the chance to experience the care here so I cannot comment on the care given but I can say that I had called 4 times in the span of a week. Each time the receptionist told me I would get a call to make an appointment and I …
Luckily I am not a patient here. I accompanied my friend who is a patient and we were sitting at the desk getting checked in and the girl was asking usual questions such as insurance, phone number, etc. All of a sudden the girl burst out …
Eh. The receptionist takes your message about your child to the nurses and says a nurse will call you back. The last 7 or 8 times I called about my son for notes for school or for an appointment and the nurses did NOT call me back. Many …
They always seem to have the time and compassion to help people suffering. I’ve seen no discrimination, not for color, religion, race, nada! They see people as people, theyre kind helpful, I cant say enough really theyve been there 4 ne as …
Only good thing about them is Dr Janice Lewis.. Scranton Primary Is A Joke. Everytime I Take My Kids There I Sit There For At Least 2-3 Hrs Past My Appointment Time. Not To Mention There Call Back Is Ridiculous And Setting Up Appointments …
I called about three weeks ago to try to make an appointment, since I found out that I’m pregnant. The receptionist that answered the phone kept on telling me that they would call me back. A week went by, and I still didn’t hear anything …
I started going there and seeing the PA Amy and at first she was very nice and caring and answered all my question that I asked her.She refilled all my meds at first visit with no hassles.I explained to her that before I was able to get my …
This rating is for Scranton Primary Dental, the low ratings had me a little scared to even call and make an appointment with them but I’m SO VERY happy I did and I will continue. I honestly DO NOT KNOW why they have such a low rating …
This review is for the Dental Center only. While I have gotten good service here in the Dental clinic, and everyone is kind, going 1 – 2 months for an appointment even emergencies they cannot handle is ridiculous. I’ve had waited so long …
Today is March 4th. I went to Scranton primary with the mother of my child and my son who is 6 days old. The mother of my child went in ahead as I parked. She had a c section six days ago and was told not to left anything more than ten …
Never will I recommend this place. The main room is a zoo at best. Kids all over parents not caring. The nurse is unwelcoming at the very best. Have to wait for the doctor to come in for a while most times. As someone who will lose their …
I started going here with my daughter when she was born and I have never had a bad experience here at all. I know that I will never find a place like this again where the staff knows you by name, smiles and makes you feel at home. We have …
I’m rating this place a 2
I have been going to this dentist for 15 years of my life and I now take my son here . The dr. Are great but the person in the front desk HORRIBLE ! I think she …
My 9 month old daughter is a patient here, and her and I both adore Dr. Burke. And Dr. Janet. They always answers my questions (No matter how silly, considering I’m a paranoid first time mother) with patience and respect. The nurses are …
Dr Janice Lewis is a great pediatrician I truely appreciate her, the only reason I am still taking my kids there. But the front desk could use some manners. I shouldn’t feel intimated to make a phone call to the office. I get it we all have bad days but apparently this has become a norm.
Dr Mirza Is fantastic and my dad who is his patient absolutely loves him. But everytime we call the office or come in for a visit the front desk personnel is extremely rude and off-putting. I have never seen health care professionals act …
I can’t even rate this place properly. I had an appointment i made a month ago as it was the earliest one. 6 months pregnant and i just moved here and had seen no doctor. I had texts to remind me of my appointment on the day. Then around an …
I have been taking my children to Scranton Primary for almost 10 years. I have seen many changes, all for the betterment of my children. Although there have been positive changes, particularly the addition of Dr. Burke, I have also seen an …
I went in today for a dental emergency and was seen the same day. I seen Dr Shaffer who was pleasant and caring. She stated I needed a Root Canal, sooner rather then later. She said I will be placed on a Sliding scale. They provided me with …
I have to say that Valerie is the kindest sweetest woman ever.. She is always polite and shows compassion any time I call with a question about my Mom or have a request. She is definitely my favorite person there; with being said I do love …
i called today and the first guy was really nice but whoever the lady was that he transferred me to was sooo rude. i felt so uncomfortable & judged when speaking to her, she made me feel like i was insane. she said to call her back but i …
I met with Kari, CRNP, yesterday and she is amazing. I had an appointment at 1pm and was seen promptly. She is attentive and you can tell she actually cares about her patients and getting to the bottom of problems. I appreciate how she made me feel comfortable and that she was a very good listener and easy to talk to.
The people that answer your phones and set up appointments. Are in desperate need of training on how to treat people with respect, empathy and dignity. Being at a financial disadvantage doesn’t mean patients are to be disrespected or mistreated by your workers.
I have been going to Scranton Primary for over 20 years now! I started with Dr Mirza ( who is great in my opinion) And then Dr Singh took over my care a while back! I adore Dr Singh she is always attentive to my needs and wants, helps me …
Absolutely horrible. I went to the obgyn complaining about immense pain I have never felt before and the new dr they have was absolutely terrible. They wouldn’t even examine me they told me all of my pain could be a bunch of serious …
The spanish lady who is in front desk (who sits next to signing sheet) was very rude and helpless. I wanted to get billing information and pay the bills but lady was not friendly instead she was very ignorant and showing her attitude and …
Never had a issue until recently. The assistant dug the suction so hard on my gum line that I had a big red/white spot on my gums and was extremely sore. My gum line hurt more than where the tooth was extracted…. Other than that they did …
Amy Schoonover claims that she is a doctor, well I found out she’s just a Nurse Practitioner!! What kind of a clinic is this, leting a Nurse Practitioner be in charge of my mother’s health and of other people. Then when I cronfronted her …
Front desk needs to learn some manners. They are VERY VERY rude. I called after a week in the hospital and the lady was so rude, but I was transferred to the nurse and she was a sweetheart. Very nice nurse.
Although I never rescheduled appts they some how have me scheduled for future appts without discussing with myself before making these. Then if I miss and appointment I HAD NO RECOLLECTIONS of its held against me. . …
Me and my girlfriend walked in there for an appointment. We didn’t know that they were closed due to a pipe breaking. We were let in and found ourselves needing directions. Unbeknownst to us what was going on. We were at the dental …
Wonderful people and wonderful care. We have also attended the health fair they have in the summer which is great. I can’t say enough about the good they do for our community.
Thank you so much.
Been on hold 30 minutes this morning and nothing this place will never change/get better
I wish I could give no star. My pain was ignored and pushed aside for months. I think Amy got tired of me calling her and FINALLY referred me to a specialist. I now have to have surgery to fix the problem they ignored and just tried to push medication on. I was looking for help, not pills.
Greatest dentist I’ve ever been to They treat their patients with respect and care for them and also they make you feel comfortable Me and my wife love going there we both recommend them to people in the area ❤️👌🦷 …
I’ve been a patient there for 3 years now…. after reading some of the reviews I am appalled….. all of the staff are very sweet to me….everyone is always professional…. Amy is very competent and always professional. Amy’s nursing …
I hardly had the chance to experience the care here so I cannot comment on the care given but I can say that I had called 4 times in the span of a week. Each time the receptionist told me I would get a call to make an appointment and I …
Luckily I am not a patient here. I accompanied my friend who is a patient and we were sitting at the desk getting checked in and the girl was asking usual questions such as insurance, phone number, etc. All of a sudden the girl burst out …
Elaine (GYN) was very professional and kind. She made me feel comfortable while asking me questions and during my exam. Thank you!!
Eh. The receptionist takes your message about your child to the nurses and says a nurse will call you back. The last 7 or 8 times I called about my son for notes for school or for an appointment and the nurses did NOT call me back. Many …
They always seem to have the time and compassion to help people suffering. I’ve seen no discrimination, not for color, religion, race, nada! They see people as people, theyre kind helpful, I cant say enough really theyve been there 4 ne as …
Agnieszka P
2 years ago-
but the front desk is horrible, they just hate people. they never pick up the …
Only good thing about them is Dr Janice Lewis.. Scranton Primary Is A Joke. Everytime I Take My Kids There I Sit There For At Least 2-3 Hrs Past My Appointment Time. Not To Mention There Call Back Is Ridiculous And Setting Up Appointments …
I called about three weeks ago to try to make an appointment, since I found out that I’m pregnant. The receptionist that answered the phone kept on telling me that they would call me back. A week went by, and I still didn’t hear anything …
I started going there and seeing the PA Amy and at first she was very nice and caring and answered all my question that I asked her.She refilled all my meds at first visit with no hassles.I explained to her that before I was able to get my …
This rating is for Scranton Primary Dental, the low ratings had me a little scared to even call and make an appointment with them but I’m SO VERY happy I did and I will continue. I honestly DO NOT KNOW why they have such a low rating …
This review is for the Dental Center only. While I have gotten good service here in the Dental clinic, and everyone is kind, going 1 – 2 months for an appointment even emergencies they cannot handle is ridiculous. I’ve had waited so long …
Today is March 4th. I went to Scranton primary with the mother of my child and my son who is 6 days old. The mother of my child went in ahead as I parked. She had a c section six days ago and was told not to left anything more than ten …
Never will I recommend this place. The main room is a zoo at best. Kids all over parents not caring. The nurse is unwelcoming at the very best. Have to wait for the doctor to come in for a while most times. As someone who will lose their …
I started going here with my daughter when she was born and I have never had a bad experience here at all. I know that I will never find a place like this again where the staff knows you by name, smiles and makes you feel at home. We have …
I’m rating this place a 2
I have been going to this dentist for 15 years of my life and I now take my son here . The dr. Are great but the person in the front desk HORRIBLE ! I think she …
My 9 month old daughter is a patient here, and her and I both adore Dr. Burke. And Dr. Janet. They always answers my questions (No matter how silly, considering I’m a paranoid first time mother) with patience and respect. The nurses are …
Dr Janice Lewis is a great pediatrician I truely appreciate her, the only reason I am still taking my kids there. But the front desk could use some manners. I shouldn’t feel intimated to make a phone call to the office. I get it we all have bad days but apparently this has become a norm.
Dr Mirza Is fantastic and my dad who is his patient absolutely loves him. But everytime we call the office or come in for a visit the front desk personnel is extremely rude and off-putting. I have never seen health care professionals act …
I can’t even rate this place properly. I had an appointment i made a month ago as it was the earliest one. 6 months pregnant and i just moved here and had seen no doctor. I had texts to remind me of my appointment on the day. Then around an …
I have been taking my children to Scranton Primary for almost 10 years. I have seen many changes, all for the betterment of my children. Although there have been positive changes, particularly the addition of Dr. Burke, I have also seen an …
I went in today for a dental emergency and was seen the same day. I seen Dr Shaffer who was pleasant and caring. She stated I needed a Root Canal, sooner rather then later. She said I will be placed on a Sliding scale. They provided me with …
I have to say that Valerie is the kindest sweetest woman ever.. She is always polite and shows compassion any time I call with a question about my Mom or have a request. She is definitely my favorite person there; with being said I do love …
i called today and the first guy was really nice but whoever the lady was that he transferred me to was sooo rude. i felt so uncomfortable & judged when speaking to her, she made me feel like i was insane. she said to call her back but i …
I met with Kari, CRNP, yesterday and she is amazing. I had an appointment at 1pm and was seen promptly. She is attentive and you can tell she actually cares about her patients and getting to the bottom of problems. I appreciate how she made me feel comfortable and that she was a very good listener and easy to talk to.
i appreciate one of your workers chrys for always answering and taking good care of me super nice & friendly excellent service & super friendly there
The people that answer your phones and set up appointments. Are in desperate need of training on how to treat people with respect, empathy and dignity. Being at a financial disadvantage doesn’t mean patients are to be disrespected or mistreated by your workers.
Great! The doctors give my son a shot so he doesn’t get sick, also the doctors are nice and helpful.
I have been going to Scranton Primary for over 20 years now! I started with Dr Mirza ( who is great in my opinion) And then Dr Singh took over my care a while back! I adore Dr Singh she is always attentive to my needs and wants, helps me …
Absolutely horrible. I went to the obgyn complaining about immense pain I have never felt before and the new dr they have was absolutely terrible. They wouldn’t even examine me they told me all of my pain could be a bunch of serious …
The spanish lady who is in front desk (who sits next to signing sheet) was very rude and helpless. I wanted to get billing information and pay the bills but lady was not friendly instead she was very ignorant and showing her attitude and …
Never had a issue until recently. The assistant dug the suction so hard on my gum line that I had a big red/white spot on my gums and was extremely sore. My gum line hurt more than where the tooth was extracted…. Other than that they did …