Illinois State Police Federal Credit Union Reviews ( 11 )
My boys and I have been members since my ISP husband was killed in the line of duty in 2006. Used to be treated well until now. I’m shocked and saddened how everyone turned rude and unbending. No common sense. No empathy. CEO didn’t return …
Was an employee long long ago, Apparently left on bad terms couldn’t really tell you why. Now 15 years later I need a yes or no question responded to and they refuse to answer unless I pay them 60$$ .How can you hold a personal grudge or …
If I could give a half a star I would. Horrible customer service for having such a targeted audience (police officers). I have been an officer for many years now and this service was similar to that of a low class currency exchange in the …
First class service here and Amanda in the loan dept was fantastic! This was the best car buying experience my wife and I have ever experienced! We did everything online and over the phone then just picked up the check at the drive up. …
My husband and I have been members here for 20 years and each time we visit , we are met with first rate service! We feel like ISPFCU extends a welcome small town friendliness in a big city! Thank you to all who serve us at ISPFCU. You make each transaction a pleasure!
Kelly Prior in the financing department does an amazing job each time I’ve had a vehicle loan. She helped me with my purchase of a 2014 RAV 4 and worked hard to give me a low interest rate!
I’ve had two Auto Loans through ISPFCU now and both experiences were very pleasant. I dealt with Kelly Prior through the Loan Department and she was phenomenal both times and did everything she could to explain things the best she could. …
I am a mom.of a police officer and a wife of a recent retire. My husband been a member of this credit union since 2014. Never again! And I’ll tell every police officer to stay as far away as possible from this credit union. The way my …
My boys and I have been members since my ISP husband was killed in the line of duty in 2006. Used to be treated well until now. I’m shocked and saddened how everyone turned rude and unbending. No common sense. No empathy. CEO didn’t return …
Always great friendly service!
Everyone that I talked with was polite and helpful!
They’ve been my primary bank since 1992. Hopefully that speaks for itself.
Was an employee long long ago, Apparently left on bad terms couldn’t really tell you why. Now 15 years later I need a yes or no question responded to and they refuse to answer unless I pay them 60$$ .How can you hold a personal grudge or …
If I could give a half a star I would. Horrible customer service for having such a targeted audience (police officers). I have been an officer for many years now and this service was similar to that of a low class currency exchange in the …
First class service here and Amanda in the loan dept was fantastic! This was the best car buying experience my wife and I have ever experienced! We did everything online and over the phone then just picked up the check at the drive up. …
My husband and I have been members here for 20 years and each time we visit , we are met with first rate service! We feel like ISPFCU extends a welcome small town friendliness in a big city! Thank you to all who serve us at ISPFCU. You make each transaction a pleasure!
Kelly Prior in the financing department does an amazing job each time I’ve had a vehicle loan. She helped me with my purchase of a 2014 RAV 4 and worked hard to give me a low interest rate!
I’ve had two Auto Loans through ISPFCU now and both experiences were very pleasant. I dealt with Kelly Prior through the Loan Department and she was phenomenal both times and did everything she could to explain things the best she could. …
I am a mom.of a police officer and a wife of a recent retire. My husband been a member of this credit union since 2014. Never again! And I’ll tell every police officer to stay as far away as possible from this credit union. The way my …