Pittsford Federal Credit Union

Pittsford Federal Credit Union

The Pittsford Federal Credit Union is located in a suburb of Rochester, NY. Our 50 team members represent a wide variety of skills and … See more

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Pittsford Federal Credit Union Reviews ( 14 )

  1. Great customer service, but if you have a day job, the schedule will not fit your needs as they on open Monday to Friday 9am – 4:30 pm. If you lose your ATM card and need money they do not issue cash only checks.

  2. This may sound misogynistic, but if you call for help and get a woman they bend over backwards to help you. If you get a man they seem mostly interested in getting you off the phone as quickly as possible. …

  3. I no longer live in NY, but I wouldn’t change banks for anything. They have always responded quickly to any question or request that I have had. I have never had a negative experience with this bank. Great people!

  4. PFCU had pre-aproved me for an auto loan and when I went to go and get the check to buy the car, they had added extra conditions and lowered my approved rate by over 20%. I contacted the branch manager and he fixed this mistake. Had it not been for him I wouldn’t have a car.

  5. PFCU has always been professional and kind in my 30 years of being a patron. I have my mortgage through them as well as my vehicle loan because they have the best rates and customer service!

  6. I went to pay my mortgage and was treated in the most disrespectful manner by Christina. She was incredibly rude and irritated to even have to take my money. You would think I was asking her for a handout instead. I left feeling stressed, …

  7. LOVE LOVE LOVE this bank! Been banking with them since I was a teenager! From basic accounts to a credit card, to line of credit, to a car loan, to a HELOC…I have had a positive experience with it all! Love that they know who I am and …

  8. I have been banking at PFCU for over 20 years. From auto loans to personal loans to credit cards they have always provided very competitive rates. But by far the best part of banking here is the incredible customer service I receive. They …

  9. Recently, I took my auto loan from here. The employees here are polite, and assisted me in all ways possible. Unlike bigger banks, it’s easy to contact them on phone for assistance. They gave me the best auto loan rate. People must contact …

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