Great experience with their team. I had a less than ideal situation giving a blood sample and their group did a fantastic job getting me back on my feet. Thank you all!
The doctors are fine but the stuff sucks together with the crappy phone system
Takes forever to get a referral or anything else !
I’m looking elsewhere for medical help!
Always a good experience, for as busy as they are i always get a follow up call for anything additional needed…my chart on-line is always updated for me to follow my health care; )
Made an appointment due to increasing pain in my upper leg. Had an ultrasound. Took a week for me to contact them.. It came back normal so the pain must be gone, right?
My doctor is retiring and joined this group to transition us to the doctors there. I have called 3 times, I and was on hold for over 10 minutes each time, the one time I did get through, I had to leave a voicemail and they never called back. NOT IMPRESSED!
I love that there are many offices and providers in the area to chose from. What I hate though is their extremely long wait when you call them. It’s really ridiculous how long you have to wait for someone to pick up.
Had appointment scheduled for 3:30 , showed up at 2:40. Filled out all paperwork by 3:05 , sat and watched as multiple people that came after me were brought in before me. I am still here at 3:50 and not happy. What a joke, very …
I have nothing but good to say about Dr.Patel and Dr.Ron, however their support staff and people who answer the phones are…rude. I am now considering finding a new doctors office as its not worth it dealing with people who make it clear they dont want to be speaking to you on the phone.
My family and I all go the Silver Pine and I would suggest this practice to anyone! My children have been seen here since they were infants, and they always get amazing care! My husband and I also love our doctors and the care we receive.
I returned to Dr. Kotsonis after nearly 20 years upon returning to the area and I must say I was pleased and impressed by the general office procedures (scheduling, check-in/out, etc) and with the enthusiasm and care by Dr. Kotsonis …
Nothing but professionalism from this group. Silver Pine was recommended to me through multiple friends whom have been long time patients there, so glad that I followed their advice.
Never had to wait long for appointment, staff is always friendly and professional and they don’t kill you with blood draws or other shots. Easy to get appointment and mostly soon
The billing staff is awful, DO NOT PAY CASH. they don’t record it. I paid it up front and my husband paid it again thinking I owed it. They bill you for free exams for the insurance company and they DON’T send the reports in which doubles …
Ive been going here for years, Dr. Crandall is one of the most compassionate best doctors I’ve ever had. She listens too me and always notices other things, I can do to meet my goals and be more healthy
The staff for Dr.MCcarty were rude and very unprofessional!! Incompetent and condescending!! The nurse practitioner for Dr.MCcarty in particular was extremely rude and spoke to me as if I had no education what so ever and refused because of …
I am fed up with this place! Everytime I call to set up an appointment or call in for information the call center is incredibly rude – it got to the point where I had to called them out on it and even then I don’t think the lady cared that …
I visited the Romeo Plank office, seeing Dr Varghese for the first time. It was a wonderful visit. She was attentive and caring. I look forward to having my whole family with Dr Varghese. Infant and all .
I had a telehealth visit with Erin Hoxie PA. She was professional, compassionate, explained my options and answered all my questions. I highly recommend her.
The medical team at Silverpine have shown themselves to be caring. However, the office staff have shown themselves to be efficiently unfeeling and cold. It is quite apparent they have been given only one directive which is to collect …
SPMG has always given me top notch patient services and go’s above and beyond to provide these services, in my opinion. It is often said: “anyone can have a bad day”, The staff of SPMG, go’s again, above and beyond to make sure that doesn’t occur with them, patient care comes first!
Dr Kotsonis has been my Dr for several years. I knew his and Dr Tangalos before they opened up Silver Pine. I have referred several family and friends to their office. Since the practice has expanded the office staff has diminished. My …
I am very dissatisfied with this practice as it’s more of a money making business than an acceptable patient care practice. There have been countless numbers of instances where going there has left me completely turned off by going to this …
This is ridiculous. The phone system takes forever to get to an actual person! My mom waited for 20 minutes and STILL had to wait. My dad actually drove to the building and asked a receptionist to call my mom instead. …
Kaylee Kromrei PA-C is one of the most thorough, kind, caring physician assistants I have ever came in contact with. She has been such an amazing help with me and my conditions making sure I get the best and most accurate treatments for my …
I have been a patient at Silver Pine for a couple of years now, and have always had great experiences with Dr. Varghese and the staff. Despite moving out of state, I will continue to use them as my primary care facility!
I am so grateful to have found this group and my doctor. I was with my previous PCP for 25 years and was so worried when she retired that I would not be able to find a caring doctor to meet my medical needs. Silver Pine Medical group fits the bill.
The entire group of physicians are top notch, great compassionate care and with multiple locations. It really helps allow the great service and care become accessible to all their patients.
I feel they always try to accommodate as best they can with getting you the right date/time to fit your schedule. My doctor, Dr. Maristela, is always willing to listen and doesn’t rush me in and out.
This review is for Dr. Guevara. I made the appointment for a specific request to help with some medical paperwork for the military along with some testing I needed done. His personal beliefs got in the way providing assistance. He flat out …
I just recommended this office to my boyfriend as I have been going here since I was born and my family has been coming here for much longer than that. I looked up the office to get the phone number for him and am actually shocked by some …
I’ve seen several doctors here over the last 12 years and I’m satisfied with my current doctor. HOWEVER, their on call doctor system is a joke. I called today, the first time in a year, for a women’s issue that is very uncomfortable but …
Today’s visit with Dr. Raad was very unprofessional. If you have concerns with your health or any questions, your Dr. is suppose to be there to help. I had a few things that needed to be addressed today. I couldn’t even finish everything on …
I was stressed to get there at 1115 in case more paper work appt 1130 finally in room the usual then ekg then waited forever. Doctor not in till after 1pm you get tired sitting on exam tabe hard on back should have sat in chair. So nice to …
I just called to see if I can get some medicine called in to my pharmacy and the girl that I talked to, said to give it a day or two to get it called in. She was very nice, helpful and professional. The wait to speak with someone when I …
I don’t feel right leaving a review. I am an employee at silver pines going on my 3rd year. As a patient I have never had an issue with the staff or doctors . DR.Gikas and Alex Raad have done so much for me and my family. I recommend DR. …
Dr Tangalos Is very through and efficient. My only complaint is that I Tried to call four times to talk to a PA but never got threw. I hung up after waiting 30 two 45 minutes each time then went to ER. The not being able to ask if you …
Love my doctor Dr Verghese! She gives me the time I need to discuss my issues and is very compassionate. I always recommend her when I’m asked for a referral.
Sometimes hard to get thru, but the front desk personnel have always been nice. If your sick, you can often get an appt if you call first thing in am. My P.A. listens to my issues and answers my questions making sure I understand the …
Dr Omell is wonderful. I just had a telemedicine visit with her and she was prompt, friendly, easy to talk to, informative and very thorough. I look forward to seeing her again for other needs I may have.
I am thankful having Dr. Hall and the staff at the Chesterfield location. Dr. Hall is compassionate and caring. He and the staff always make me comfortable and reduce anxiety. I am 78 and told Dr. Hall that he is my favorite physician in my lifetime. I cherish the entire staff.
Always making going to the doctor a great experience. When you’re sick or a loved on is sick the last thing you want is hassle about getting an appointment or refills on prescriptions. I would highly recommend Silver Pine Medical group to …
I have been going to Silver Pine for many years and sadly watched the level of service decline to the point that I finally had to leave and find a new primary care physician. Last time I was in the office the 2 women at the front desk …
The worst experience I’ve ever had with a doctor’s office. Nurse Karen was rude, argumentative and just plain nasty. It’s no wonder I was able to get an appointment as a new patient just days from my initial call. If this is how they treat …
I always have a good experience at Silver Pine. My doctors are proficient, thorough, friendly, and concerned about my health. Test results are received quickly and appointments are made regularly. I am a very satisfied patient!
I recently switched doctors because I didn’t like how the last office ran things. Because I have a job I appreciate the efficiency of the office so I can get in and get out quickly and back to work. Dr. Hichme has been fantastic. She has …
Great practice, they take care of there patients well. Very knowledgeable staffing. The Dr is the best Dr I have in my lifetime. Dr Kotsonis is like no other Dr, he’s up to date on the new medical technology and medicine. I would give this place a 11 out of 10. Keep up the great work
A good group of doctors and staff. I see Dr Crandall and she is awesome. Its nice because if your Dr isn’t available they have staff available to help you.
I was able to schedule various appointments on line without difficulty, and was able to see my physician without difficulty through the Silver Pine app. When I had an urgent issue and had to try to connect by phone, you failed miserably. …
My Dr. Is Genevieve Crandall what a lovely woman. She’s thoughtful , insightful and makes the time for you. She sympathizes with your situation listens and her care is amazing. She is by far one of my favorite doctors. She smiles all the …
My overall experience was good. When I think about the times we are living in and what the doctors are dealing with ( viruses), I am bless to have them taking care of me. Every doctor, receptionist clerks from the front office, nursing …
Office staff are great and I would recommend this office. Dr. Crandall is a great doctor! She was my doctor as an adolescent then due to insurance I had to change for a while, but now I’m back seeing her again. She listens to your concerns, …
You’re just a number, there is no personal care, and they make so many mistakes on testing and not completing forms or sending them out to specialists. In my opinion they’re too big too fast and they can’t handle the flow of patients properly.
I would 100% recommend Dr. Tangalos! He is incredibly knowledgeable and really cares about his patients. Dr Tangalos is very professional and has been extremely helpful in treating my medical issues. Highly recommend Silver Pine!
In general I have been satisfied with me experience,my doctor has been very responsive when needed. However when I called on behalf of my husband who needed further info.after a telemed. appt.I never received a call back as promised. He had …
Great experience with their team. I had a less than ideal situation giving a blood sample and their group did a fantastic job getting me back on my feet. Thank you all!
The staff is friendly.
Always pleasant.
Very good service
Long wait
Efficient, and always pleasant.
Never a long wait and the staff is courteous and professional
Always wait over an hour to see the Dr. why is it always so long and slow! I don’t get it?
Quick efficient and the entire staff was professional.
Easy Appt. Seen right away. Good communication.
Saw the nurse practitioner who really went above and beyond! Thank you so much.
Friendly doctors. I have only ever had good experiences here.
Good experience with Dr Hall staff if friendly and great
Office staff are very rude. They seem to forget who is the patient. Will never go back there again.
Tried to call and set-up an appointment… 10 minutes on the phone with no answer. Obviously, they are too busy to see anyone.
Dr Crandall is ok, dont waste your time with the others. Rude and inexperienced “doctors”.
I have had nothing but great care and have a doctor (Dr. Crandell) that I consider th.the best I ever had in carrying for my family
I see Dr. Habicht. He is always very thorough and listens, which is important.
Good doctors and staff. It does take a while to get a hold of the phone staff to make an appointment
The doctors are fine but the stuff sucks together with the crappy phone system
Takes forever to get a referral or anything else !
I’m looking elsewhere for medical help!
Dr. Guevara is the best. Love Silver Pines, always able to get in reasonably when it’s urgent.
Always a good experience, for as busy as they are i always get a follow up call for anything additional needed…my chart on-line is always updated for me to follow my health care; )
Decent Doctors, large practice with several locations. Probably a good fit for most people.
Always accommodating for emergency appointments. Dr. Hichme is thorough & quick. Very understanding & easy to talk to.
The medical group knows the patient has good chair side manner.
They took the time to listen to my needs, and got me in the same day. I appreciated being able to be seen as I was very uncomfortable.
Quality, friendly service. No long waiting. Took time to make sure all f my questions were answered. Thorough.
You can get a quick apt with any Dr. after waiting on hold for 15-40 minutes.
State of the art care with an extensive staff, familiar with all disciplines of healthcare, in other words One stop shop
Dr. Varghese is great! She always listens, offers helpful advice and is personable as well as professional.
I have found Silver Pine Medical Group to be very attentive to my needs. The people are kind, and show they care.
Made an appointment due to increasing pain in my upper leg. Had an ultrasound. Took a week for me to contact them.. It came back normal so the pain must be gone, right?
Dr. Maristella is the best! Very kind, takes his time to listen to your concerns and explains everything you need to know.
Excellent physicians, customer service, follow-up and hours. Dr. Raad and Angela are excellent.
My doctor is retiring and joined this group to transition us to the doctors there. I have called 3 times, I and was on hold for over 10 minutes each time, the one time I did get through, I had to leave a voicemail and they never called back. NOT IMPRESSED!
I love that there are many offices and providers in the area to chose from. What I hate though is their extremely long wait when you call them. It’s really ridiculous how long you have to wait for someone to pick up.
Had appointment scheduled for 3:30 , showed up at 2:40. Filled out all paperwork by 3:05 , sat and watched as multiple people that came after me were brought in before me. I am still here at 3:50 and not happy. What a joke, very …
Silver Pine has great hours, staff and doctors. They get to know my concerns and value my time. Recommended.
I have nothing but good to say about Dr.Patel and Dr.Ron, however their support staff and people who answer the phones are…rude. I am now considering finding a new doctors office as its not worth it dealing with people who make it clear they dont want to be speaking to you on the phone.
My family and I all go the Silver Pine and I would suggest this practice to anyone! My children have been seen here since they were infants, and they always get amazing care! My husband and I also love our doctors and the care we receive.
I returned to Dr. Kotsonis after nearly 20 years upon returning to the area and I must say I was pleased and impressed by the general office procedures (scheduling, check-in/out, etc) and with the enthusiasm and care by Dr. Kotsonis …
I love Silver Pine. I wouldn’t go anywhere else.
My PC Doctor is Dr. Antwan Hall, he’s the best on everything, he’s amazing along with his staff. …
Nothing but professionalism from this group. Silver Pine was recommended to me through multiple friends whom have been long time patients there, so glad that I followed their advice.
Never had to wait long for appointment, staff is always friendly and professional and they don’t kill you with blood draws or other shots. Easy to get appointment and mostly soon
The billing staff is awful, DO NOT PAY CASH. they don’t record it. I paid it up front and my husband paid it again thinking I owed it. They bill you for free exams for the insurance company and they DON’T send the reports in which doubles …
Ive been going here for years, Dr. Crandall is one of the most compassionate best doctors I’ve ever had. She listens too me and always notices other things, I can do to meet my goals and be more healthy
The staff for Dr.MCcarty were rude and very unprofessional!! Incompetent and condescending!! The nurse practitioner for Dr.MCcarty in particular was extremely rude and spoke to me as if I had no education what so ever and refused because of …
Absolutely love Silver Pine Medical group! Everyone is always polite and helpful. I love my Dr there also, i see Dr. Nasha Varghese
I absolutely love this doctor’s office. They are so unbelievably nice and comforting. Very happy with them!
I am fed up with this place! Everytime I call to set up an appointment or call in for information the call center is incredibly rude – it got to the point where I had to called them out on it and even then I don’t think the lady cared that …
I visited the Romeo Plank office, seeing Dr Varghese for the first time. It was a wonderful visit. She was attentive and caring. I look forward to having my whole family with Dr Varghese. Infant and all .
I had a telehealth visit with Erin Hoxie PA. She was professional, compassionate, explained my options and answered all my questions. I highly recommend her.
The medical team at Silverpine have shown themselves to be caring. However, the office staff have shown themselves to be efficiently unfeeling and cold. It is quite apparent they have been given only one directive which is to collect …
Dr Kathleen is a sweetheart she listens and really cares about her patients. I appreciate this practice and very happy with my services.
SPMG has always given me top notch patient services and go’s above and beyond to provide these services, in my opinion. It is often said: “anyone can have a bad day”, The staff of SPMG, go’s again, above and beyond to make sure that doesn’t occur with them, patient care comes first!
Dr Kotsonis has been my Dr for several years. I knew his and Dr Tangalos before they opened up Silver Pine. I have referred several family and friends to their office. Since the practice has expanded the office staff has diminished. My …
Silver Pine is the best! Friendly staff, easy to schedule appointments, and we’re always seen on time! We see Dr. Hall, and he’s been a blessing!
I am very dissatisfied with this practice as it’s more of a money making business than an acceptable patient care practice. There have been countless numbers of instances where going there has left me completely turned off by going to this …
This is ridiculous. The phone system takes forever to get to an actual person! My mom waited for 20 minutes and STILL had to wait. My dad actually drove to the building and asked a receptionist to call my mom instead. …
Kaylee Kromrei PA-C is one of the most thorough, kind, caring physician assistants I have ever came in contact with. She has been such an amazing help with me and my conditions making sure I get the best and most accurate treatments for my …
I have been a patient at Silver Pine for a couple of years now, and have always had great experiences with Dr. Varghese and the staff. Despite moving out of state, I will continue to use them as my primary care facility!
I am so grateful to have found this group and my doctor. I was with my previous PCP for 25 years and was so worried when she retired that I would not be able to find a caring doctor to meet my medical needs. Silver Pine Medical group fits the bill.
The entire group of physicians are top notch, great compassionate care and with multiple locations. It really helps allow the great service and care become accessible to all their patients.
I feel they always try to accommodate as best they can with getting you the right date/time to fit your schedule. My doctor, Dr. Maristela, is always willing to listen and doesn’t rush me in and out.
This review is for Dr. Guevara. I made the appointment for a specific request to help with some medical paperwork for the military along with some testing I needed done. His personal beliefs got in the way providing assistance. He flat out …
I just recommended this office to my boyfriend as I have been going here since I was born and my family has been coming here for much longer than that. I looked up the office to get the phone number for him and am actually shocked by some …
I’ve seen several doctors here over the last 12 years and I’m satisfied with my current doctor. HOWEVER, their on call doctor system is a joke. I called today, the first time in a year, for a women’s issue that is very uncomfortable but …
I have only one word for their professionalism, kindness, consideration, staff, doctors, NP’s, PA’s and that is AWESOME!
Today’s visit with Dr. Raad was very unprofessional. If you have concerns with your health or any questions, your Dr. is suppose to be there to help. I had a few things that needed to be addressed today. I couldn’t even finish everything on …
I was stressed to get there at 1115 in case more paper work appt 1130 finally in room the usual then ekg then waited forever. Doctor not in till after 1pm you get tired sitting on exam tabe hard on back should have sat in chair. So nice to …
I just called to see if I can get some medicine called in to my pharmacy and the girl that I talked to, said to give it a day or two to get it called in. She was very nice, helpful and professional. The wait to speak with someone when I …
I don’t feel right leaving a review. I am an employee at silver pines going on my 3rd year. As a patient I have never had an issue with the staff or doctors . DR.Gikas and Alex Raad have done so much for me and my family. I recommend DR. …
Dr Tangalos Is very through and efficient. My only complaint is that I Tried to call four times to talk to a PA but never got threw. I hung up after waiting 30 two 45 minutes each time then went to ER. The not being able to ask if you …
Love my doctor Dr Verghese! She gives me the time I need to discuss my issues and is very compassionate. I always recommend her when I’m asked for a referral.
Sometimes hard to get thru, but the front desk personnel have always been nice. If your sick, you can often get an appt if you call first thing in am. My P.A. listens to my issues and answers my questions making sure I understand the …
Dr Omell is wonderful. I just had a telemedicine visit with her and she was prompt, friendly, easy to talk to, informative and very thorough. I look forward to seeing her again for other needs I may have.
I am thankful having Dr. Hall and the staff at the Chesterfield location. Dr. Hall is compassionate and caring. He and the staff always make me comfortable and reduce anxiety. I am 78 and told Dr. Hall that he is my favorite physician in my lifetime. I cherish the entire staff.
Always making going to the doctor a great experience. When you’re sick or a loved on is sick the last thing you want is hassle about getting an appointment or refills on prescriptions. I would highly recommend Silver Pine Medical group to …
I have been going to Silver Pine for many years and sadly watched the level of service decline to the point that I finally had to leave and find a new primary care physician. Last time I was in the office the 2 women at the front desk …
The worst experience I’ve ever had with a doctor’s office. Nurse Karen was rude, argumentative and just plain nasty. It’s no wonder I was able to get an appointment as a new patient just days from my initial call. If this is how they treat …
I always have a good experience at Silver Pine. My doctors are proficient, thorough, friendly, and concerned about my health. Test results are received quickly and appointments are made regularly. I am a very satisfied patient!
I recently switched doctors because I didn’t like how the last office ran things. Because I have a job I appreciate the efficiency of the office so I can get in and get out quickly and back to work. Dr. Hichme has been fantastic. She has …
Great practice, they take care of there patients well. Very knowledgeable staffing. The Dr is the best Dr I have in my lifetime. Dr Kotsonis is like no other Dr, he’s up to date on the new medical technology and medicine. I would give this place a 11 out of 10. Keep up the great work
A good group of doctors and staff. I see Dr Crandall and she is awesome. Its nice because if your Dr isn’t available they have staff available to help you.
I was able to schedule various appointments on line without difficulty, and was able to see my physician without difficulty through the Silver Pine app. When I had an urgent issue and had to try to connect by phone, you failed miserably. …
My Dr. Is Genevieve Crandall what a lovely woman. She’s thoughtful , insightful and makes the time for you. She sympathizes with your situation listens and her care is amazing. She is by far one of my favorite doctors. She smiles all the …
My overall experience was good. When I think about the times we are living in and what the doctors are dealing with ( viruses), I am bless to have them taking care of me. Every doctor, receptionist clerks from the front office, nursing …
Office staff are great and I would recommend this office. Dr. Crandall is a great doctor! She was my doctor as an adolescent then due to insurance I had to change for a while, but now I’m back seeing her again. She listens to your concerns, …
You’re just a number, there is no personal care, and they make so many mistakes on testing and not completing forms or sending them out to specialists. In my opinion they’re too big too fast and they can’t handle the flow of patients properly.
I would 100% recommend Dr. Tangalos! He is incredibly knowledgeable and really cares about his patients. Dr Tangalos is very professional and has been extremely helpful in treating my medical issues. Highly recommend Silver Pine!
In general I have been satisfied with me experience,my doctor has been very responsive when needed. However when I called on behalf of my husband who needed further info.after a telemed. appt.I never received a call back as promised. He had …