Can never reach anyone and keep resetting pin and never receives any emails with a pin reset. Like this is very unprofessional and unorganized. More services are meeded.
I’ve been with my account for a few years now at 1st things were really good but slowly they have fell off I should be able to check my account online at all times and lately the site is down and they always working on it I’m very close to closing this account what’s the point I feel like my money is being held hostage smh
Where do I start with this…. So I was an employee and everything was good with the bank they had fast cash loans of $500 dollars without running your credit….great when your in a pinch. They take it out your check little by little every …
This is a glorified prepay card. You can’t use this at any actual Federal Credit Unions, you have to load money on one card just to send it to the card that these guys give you. I tried enrolling online like the lady told me to and i put …
Worst customer service in history. No one in the office is worth .2 cents. They can’t help. Their manager is always not in. Join 6 months ago. Now they say I owe them for paper copies. Explain I asked for paperless when I started. She tells me not her problem, it was mines. Lol this company is a joke
I would HIGHLY advise taking your banking elsewhere. I unfortunately still have months left of payments on our loan with them. Horrible customer service, statements and account services. Archaeic, and should have just gone to our original …
I’ve been using the credit union started 2007 . I have never had any issues with my account. I have also been able to take advantage of the payday loan. Which is great when you are in a bind. Thank you for being there for me when I need you.
The credit union tellers aren’t trained well enough to do their jobs effectively. Customer service is severely lacking. I don’t see a smiling person any time I go in. I’ve been given misinformation each time I’ve gone in. I’ve been denied a …
Beware of loan with this company Im an employee been with the company almost 7 years. Originally the Manager when above and beyond getting the loan. but feel these fees they charge are crazy when the loan is auto debited from payroll. I wont ever use this place in the future..
Was told by some plus-sized “security-guard” patrolling in his pickup that I can’t walk my dog along the sidewalk of one of their parking lots. As far as I’m concerned, U-Haul is anti-canine (dare I say pro-feline?). …
Horrible customer service and horrible online methods. Even though this is a small bank there should be a proper way to transfer money. They charged me an overdraft fee because I was linking it to other banks. The other banks sent a deposit …
Friendly. Great customer service.
Been good to me for many years
The site is down you can not sign on to see loan rates or get into your account I’ve tried all weekend
A really really great Credit Union only thing I wish was if they had another location besides the downtown one
Its like pulling teeth with this bank. Anything uhaul is a waste if time. If somethings goes wrong you are fighing a losing battle.
Great company! Employees are super helpful and considerate!
Great credit union. I’ve been with them for many years (10) and never had any issues.
Can never reach anyone and keep resetting pin and never receives any emails with a pin reset. Like this is very unprofessional and unorganized. More services are meeded.
I’ve been with my account for a few years now at 1st things were really good but slowly they have fell off I should be able to check my account online at all times and lately the site is down and they always working on it I’m very close to closing this account what’s the point I feel like my money is being held hostage smh
Where do I start with this…. So I was an employee and everything was good with the bank they had fast cash loans of $500 dollars without running your credit….great when your in a pinch. They take it out your check little by little every …
This is a glorified prepay card. You can’t use this at any actual Federal Credit Unions, you have to load money on one card just to send it to the card that these guys give you. I tried enrolling online like the lady told me to and i put …
Worst customer service in history. No one in the office is worth .2 cents. They can’t help. Their manager is always not in. Join 6 months ago. Now they say I owe them for paper copies. Explain I asked for paperless when I started. She tells me not her problem, it was mines. Lol this company is a joke
I would HIGHLY advise taking your banking elsewhere. I unfortunately still have months left of payments on our loan with them. Horrible customer service, statements and account services. Archaeic, and should have just gone to our original …
I’ve been using the credit union started 2007 . I have never had any issues with my account. I have also been able to take advantage of the payday loan. Which is great when you are in a bind. Thank you for being there for me when I need you.
The credit union tellers aren’t trained well enough to do their jobs effectively. Customer service is severely lacking. I don’t see a smiling person any time I go in. I’ve been given misinformation each time I’ve gone in. I’ve been denied a …
Been 10yrs I always get the best anyone answering my concerns.
Beware of loan with this company Im an employee been with the company almost 7 years. Originally the Manager when above and beyond getting the loan. but feel these fees they charge are crazy when the loan is auto debited from payroll. I wont ever use this place in the future..
Was told by some plus-sized “security-guard” patrolling in his pickup that I can’t walk my dog along the sidewalk of one of their parking lots. As far as I’m concerned, U-Haul is anti-canine (dare I say pro-feline?). …
Horrible customer service and horrible online methods. Even though this is a small bank there should be a proper way to transfer money. They charged me an overdraft fee because I was linking it to other banks. The other banks sent a deposit …