North Valley Endoscopy Center

Health & medical, North Valley Endoscopy Center

Outpatient surgery center providing the highest quality care for patients.

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North Valley Endoscopy Center Reviews ( 172 )

  1. Was told to be there at 530 in the morning for my 6AM appointment how ever you do not open till 6am..I wonder why you tell people to show up at 530 am if you are not even open???Which being hungry dosent help you should change the time you ask patients to arrive or be open..

  2. Giving this a 1 star review because they harass you with survey text messages almost every day. The lastest one came this morning at 4 am. Its ridiculous that a professional medical establishment would need to send so many electronic surveys.

  3. Do not use their portal. Not one of my messages were relayed to the Dr. When I went in for my endoscopy the Dr. had no idea that I had been utilizing the portal to communicate with his staff. None of my questions had been brought to the Dr. …

  4. Amazing staff and doctors. I would recommend this place to anyone looking for great bedside manners and being well cared for before, during and after your procedure.

  5. Horrible service, organization and communication. They have you check in an hour early before your appointment EVEN though they send you all the paperwork before hand to have completed upon arrival. On top of it our particular Dr was …

  6. It was clean and fast check in and I didn’t even know I had the procedure. Everyone was very kind and professional.. I would recommend North Valley Endoscopy to everyone.

  7. I would give them zero stars. Paid 1000.00 on site and 3 months later say I owe 45.00 more. Sent invoice to wrong address and sent file to collection agency. My fault for not paying a bill I never received…..unreal.

  8. What a great experience. All staff was friendly and made you feel comfortable. Everything went as planned. Very organized and accommodating to what I needed. Thank you all !!!

  9. The service even before the procedure was AMAIZING!! They make you feel they really care about you, sad that I can’t say the same about my Dr. who performed my procedure but the the staff from the clinic are the best.

  10. So I guess they pick and choose who they want to let in the office my spouse had a appointment they said no on is aloud in but the patient but there is other pepole in there that have there spouse with them when they told me that i could …

  11. I guess my experience was standard though the physician had the opportunity to move my procedure up 1/2 hour and decided not too. Which would reduced my pre-procedure wait time from an hour and a half to an hour. …

  12. The procedure went perfectly and everyone was very professional and comforting. I can’t say the same for the receptionist. I had a friend come in with me while wearing a mask and she jumped down his throat telling him he couldn’t be in …

  13. My experience at the North Valley Endoscopy Center was most positive. Lori, the receptionist, friendly and efficient, explained what I needed to know, read and sign. She let me know my doctor was running a bit late (as often happens when …

  14. Dr Wells & all of his staff very professional & made me feel comfortable the moment I walked in . An extra Thank you to Catherine, Sue, Liz & Mike. I would definitely recommend this practice to my family & friends.

  15. Very nice and professionsl staff and doctors. They are promp to return calls and provide test results when received. Dr Hauptman was caring and took the time to discuss the procedures and answered all my questions without feeling rushed.

  16. They don’t “allow” anyone to go back with you when they first take you back. I have P.T.S.D and severe anxiety so this place isn’t an option for me but since the appointment was for my S.O we decided to stay. After waiting an hour past the …

  17. I want to thank you all at the NVEC for a very good job. I could also complain about taking more time then l expected and so on but my experience was most pleasant and sitting here now, l feel as though l never even went through any …

  18. Very professional staff. Efficient, thorough and very knowledgeable. Everyone is kind and have great bed-side manner. I would definitely recommend this office

  19. Staff is friendly and comforting. Very professional. I have been there twice and both times a very unsure experience was turned into a stress free one.

  20. I had a very positive experience at NVEC. Everything went really well. Dr. Mark Gulinson and everyone of the staff were professional and competent. They all did their jobs well and after being initially nervous, I left glad that I had done the procedure.

  21. Definitely a 5-star experience! I’ve had two colonoscopies at NVEC. They make a rather horrible but necessary exam as painless and comfortable as possible. All the people there were very nice, professional, knowlegable and all the people …

  22. Dr. Foley performed a colonoscopy at the 40th St. Endoscopy Center recently to help diagnose my digestive issues. The procedure was efficient and painless and the continuing medication is treating my colitis. The prep remains to be the …

  23. First time colonoscopy, this place was great at making me feel calm & well taken care of. I bruise really easy, but no bruise at all from the IV and they were able to find a spot first try!

  24. Good facility! Staff and nurses are so nice, they give you the reading material while you wait, but it is important, so it isn’t just to “pass the time”. Good place, good experience, no issues.

  25. I had an endoscopy on Tuesday. It was such a great experience. I was really nervous at first but nurse Rhonda was so kind and sweet, she made me feel better and we had such a great conversation. After the procedure, nurse Sherry took really …

  26. Wasn’t able to make an appointment with anyone local. So I called North Endoscopy Center in Phoenix and they were able to book me the same week. Check in was quick and easy, staff was polite and professional. The appointment was quick didn’t wait long to be seen, and all my questions were answered.

  27. I could not have asked for a more pleasant experience for what some may consider an unpleasant medical procedure. The staff was welcoming, the medical people assuring and informative. …

  28. Totally seemless and without anything negative! My previous experience with another doctor was horrible, this time it was if nothing even happened at all! I could not ask for anything better!!

  29. Sign in was easy, quick and pleasant. The entire procedure was handled very smoothly and I was the center of everyone’s attention. After the procedure, I was checked often and when I was awake enough, I was escorted to my car. The whole episode made me feel that I was the entire reason for the business.

  30. Dr Wells and his staff were extremely helpful in helping me understand prep and procedure. Everything was explained from billing to anesthesia. No surprises at all. Wish all my healthcare experiences were this thorough and thoughtful, would highly recommend to anyone needing a colonoscopy.

  31. Dr Wells and his staff are the most professional, caring, efficient and effective healthcare providers I’ve ever experienced. He diagnosed my colon cancer in 2011 and provided yearly monitoring colonoscopies from 2012 to present. My highest recommendation goes to him and his practice.

  32. Being my first endoscopy, I was extremely nervous and emotional, the entire staff was so comforting and supportive. Im especially grateful for nurse Sue, who kept her promise to check in on me in recovery. I couldn’t of asked for a better facility.

  33. I didn’t know what to expect from my 1st colonoscopy. I had heard so many bad things I was debating on NOT having the procedure. I was given detailed instructions on how and when to prep. Everything that I was told was beneficial in making this a smooth, error free procedure. I may even consider having it done on schedule.

  34. I was well taken care of even though we are in a pandemic. Protocols and procedures were in place. Nurses were great! Facility is perfect for a procedure such as mine.

  35. This was my first experience with NV Endoscopy center, as I just turned 50. I was a lil nervous to begin with but Dr Foley and his staff made sure that didn’t last long. I was very impressed with their kindness and thoughtfulness through …

  36. Staff was SO nice and easy to get too. The staff had called me about insurance info a few days prior but were super nice and answered any questions I had. My nurse before the procedure was awesome and so were assisting staff during the procedure. Dr. Hauptman is a great, I highly recommend this office and staff! Thank you!

  37. The facility was clean and sanitize, spacing was. Adequate for COVID. Staff was very professional, helpful. As no extremely nice. I felt very comfortable with everyone and the procedure performed. …

  38. The doctors and staff at North Valley Endoscopy were professional, kind and caring. They made an unpleasant experience easy for the patient. I can’t thank all the staff I encountered while there enough. Great job!!

  39. As someone who is usually very weary of Doctors and medical procedures in general. I have to say that I had an amazing experience. Dr. Foley and the whole staff could not been more accommodating. Thank you for making what I thought would be an unpleasant procedure, a calm and pleasant one.

  40. This was one of the best medical experiences I’ve had. The check-in and prep process was easy. I LOVED my nurse Sherri she was so attentive and made me feel well cared for. I also loved the anesthesiologist, Maria. I asked if she would be …

  41. Staff is as nice but I was annoyed by the mask policy. Had to wear mask and spouse was not allowed to stay in waiting room. Had I known of this policy in AdVance I would have gone to a office that did not require masks.

  42. Upon arrival, I was greeted with a welcome and temperature check. The front desk receptionist was nice, but not as welcoming as I thought she could have been, but nice nonetheless. …

  43. Extremely helpful, professional, and caring staff who helped make an unpleasant procedure more comfortable. Addressed my concerns with medications, procedure prep, and billing in a timely, supportive manner. Called with test results as soon as they were in. Thank you!

  44. My whole experience was fantastic, They were attentive and patient, provided a comfortable comprehensive experience. At one point you’re bound to get this procedure done and it’s nice to have a facility that can make the experience less stressful.

  45. My experience was very easy, pleasant, and professional. This was due to the staff whom provided my procedure, check in, and departure. The doctor, Dr. Foley, and the staff were very helpful and knowledgable.

  46. I’ve never felt more rushed through a place in my life. Consultation was maybe 5 mins in the door and out. And then no follow up after the endoscopy other than a brief voicemail. Would. not recommend and I don’t plan to return.

  47. The staff and nurses were uncharacteristically helpful and friendly. Felt more like a relative than a patient. After more than 30 years dealing with facilities and doctors, I can honestly say this was one of the best experiences I have had.

  48. My experience at North Valley Endoscopy was fe nominal! Professional all the way. Everyone from front desk to nurses to anesthesiologist to Dr we’re informative, kind, caring and followed up to insure I was doing well following my procedure.

  49. The doctor and staff very knowledgeable, helpful and highest level of efficiency. Very pleasant experience and highly recommend these folks. You will not be disappointed! They will be my go to from here on! Thank you very much and I appreciate what you do!

  50. Great experience, check in by Dee was efficient and quick, the admitting nurse Rhonda was exceptional, I had multiple questions regarding the procedure and Rhonda gave me concise detailed answers to my questions. The entire team (nurses, anesthesiologist and Dr. Hauptmann provided first class health care. Thank You

  51. Highly recommend. Every one from reception staff to nurses Dr’s were super nice and explained everything that was going to happen. Calmed my anxiety and took extra time reassuring me, and made sure I was comfortable through the entire experience.

  52. Most excellent in scheduling. Excellent customer service. Dr. Gulinson is thorough, confident and attentive. The procedure is quick and smooth. I would have liked to just stay asleep after the procedure. I think you feel the best while …

  53. Dr. Hauptman has been my husbands and my physician for the past 10 years! He’s a wonderful doctor and has helped us thru a few serious issues! My sister-in-law recently saw him and plans to continue with him as well.

  54. The staff is very friendly and professional. Dr Wells is exactly what you need in a doctor, patient and thorough. This is never something you look forward to doing but when it’s time this is the place to have it done. Thank you North Valley!

  55. Everyone at this facility was wonderful!! From the receptionist to the nursing staff and anesthetist, all were friendly and informative. Dr Foley was equally fantastic: charismatic, personable, and informative. My whole Interaction with the staff and facility exceeded my expectations!

  56. The doctor & staff were wonderful & professional, the procedure itself was comfortable & painless.
    However, communication was greatly lacking. It’s important for staff to …

  57. The staff was very friendly and explained everything for my colonoscopy. I woke up very rested and feeling great. My Dr. Wells was terrific. I would definitely go there in the future.

  58. Was nice that it was in a quiet setting as opposed to a hospital. The staff was efficient and friendly, and the entire experience was over quickly. Would have only been better if my wife was able to enter with me. Unnecessary and overreaching covid restrictions prevented that.

  59. The North Valley Endoscopy Center is 5 Stars!This is a very professional and excellent place to receive care.The staff at the desk to sign in are efficient and friendly.i didn’t have to wait very long to go back for my procedure.The nurses …

  60. Everyone at the center was so sweet and helpful, but I’d like to individually call out Rhonda the pre op RN. She was so wonderful and caring and sweet. She really helped let my guard down and I just want her to know how thankful I am for her presence.

  61. My experience at this Endoscopy Center was excellent. The facility took many protocols regarding safety for the patients with regards to COVID. The nurses were very nice, the whole process was right on time with my procedure. Dr. Wells …

  62. Everyone said goodnight, I awoke and it was complete. The team was completely kind and professional. I recommend Dr. Gunnison and his Associates for anyone who needs a Colonoscopy.

  63. Staff was professional, organized,, and supportive. Felt confident I was in good hands. Faculty was clean, organized. Highly recommend this facility.

  64. There’s probably not a better, more professional and thorough doctor in his field than gastroenterologist, Dr. Mark Gulinson. He’s always been complete in his work and takes extra care to ensure everything is done right. His facility, …

  65. From check in to discharge the staff was friendly, professional & made me feel like I was in great hands. Between my husband & I this was my 5th time there & each time it was a great experience. Dr. Gullinson is the best too.

  66. Always nervous about this procedure but Dr Foley and his staff are super professional, efficient and very respectful and very kind, always putting you at ease and keeping you comfortable. When the procedure is over they don’t rush you out and gently help you get your bearings. Wouldn’t go anywhere else!

  67. Hello EveryOne! We all know having a Colonoscopy is one of the most dreaded procedures to have performed, right? I have to share with you…I just had one done, and it wasn’t bad at all! The Staff at North Valley Endoscopy was so wonderful, …

  68. From the Front desk check in person, to the nurse’s and Doctors performing the procedures, Everyone was absolutely professional, courteous, caring, knowledgeable, polite and helpful. The Center was spotless and I would recommend this Office to any of my family or friends!

  69. I received excellent treatment from the receptionist to the nurses, doctor, and anesthesiologist. Everyone was very professional and explained everything. At no time was I uncomfortable. I would definitely recommend this office to anyone.

  70. Highly recommend the center. Second time I’ve been and everyone has always been friendly. The place is very clean and it seems to run very smoothly. Someone from the clinic called me the next morning both times to make sure I was doing OK. This is the location my doctor uses, but I would choose them even if it wasn’t required.

  71. A kind of fast food of surgery place. Very efficient, but fairly impersonal. The front desk person was kind and understanding, as was the young lady who looked after my wife after the endoscopic procedure. The doctor was a bit abrupt, but …

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