Vision Source Specialists

Optometrist, Vision Source Specialists

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Vision Source Specialists Reviews ( 138 )

  1. I would be hard pressed to find a better Optometrist than Dr. Jared Pearson. I’ve been seeing him at VSS for years, and have received the best of eye care. Everyone at VSS has been helpful and knowledgeable, and they go above and beyond what’s asked of them. Thank you!

  2. First time there, everyone is friendly, kind, and patient. Very helpful. Nothing to complicated, straightforward and walk you through step by step. They have lots of lens to choose from.

  3. The staff at Vision Source are so nice and explain everything making sure I didn’t have any questions. I would highly recommend going to Vision Source.

  4. I have been coming to Vision Source Specialists for years. I have seen Dr Wattenhoffer even before she was at Vision Source Specialists. They have always gone above and beyond to help.

  5. An awesome experience…got my glasses in a week and love them. My son is also going to start the Performance Vision Training. Thank you Dr. Jared and staff!

  6. Amazing customer service! Broke my glasses and they were very kind and worked with me to get them fixed same day. Ended up only taking just under an hour! Thank you for the quick and friendly service!

  7. I am always impressed by the attention to detail, friendly environment, and courtesy given to me when I see Dr. Dawn. The staff is always helpful. I wouldn’t go anywhere else!

  8. Very friendly & knowledgeable staff, I highly recommend. Dan in the optical shop is fabulous & Brittany, the tech who performed all the tests etc was very professional & warm. A great experience beginning to end!

  9. Dr Pearson is so knowledgeable not just about eye issues but other health issues as well. He has a very relaxed manner and is able to explain things so they are easily understood

  10. The entire staff was extremely friendly and helpful. Dr. Wattenhofer was kind, knowledgeable, and answered all of my questions. I will definitely be going to her again. Overall, great service!

  11. What a great experience. Nice office staff and VERY thorough eye exam. They take complex subjects and make them understandable. They always take time explaining all the options and their effectiveness.

  12. From the moment you walk in the door you get exceptional service. The doctors are extremely thorough. The staff is extremely knowledgeable and gets you into exactly what you need to start seeing better, without the upscale!

  13. This office lies and does what ever they can to cheat the insurance company which in turn ends up cheating the customer! This office filed my routine annual FREE appointment for 3 of my kids as a medical claim because during the appointment …

  14. I wish I could rate this by doctors vs staff. The exam went great the the doctor was more than helpful and filled me in on serveral things I didn’t know. When it came to getting my prescription for new glasses that process could have been …

  15. VSS is the best provider for eye care. Both doctors and staff understand patients and do everything to ensure patients are taken care of. They have assisted me in taking care of dry eye, night vision problems, and dealing with stressful insurance questions. I can not say more about this practice!

  16. The gentleman that helped me over the phone was awesome I wanted to know if they was in network with my insurance and he checked right over the phone and went over my benefits and made an appointments for my family. Whoever picks out the …

  17. I want to thank you very much for my recent check up. The staffs is very helpful and I appreciate that very much. We are very happy with your office you have in Philip. Thanks again see you in a year. Jack and Gayle

  18. Doctors and staff are helpful & knowledgeable. Wait to be seen by doctor is long… I’ve sat in the room waiting for the doctor at least 30-45 min every appt. Also, staff rarely answer the phone and are not consistent in calling patients …

  19. I had an eye issue over the weekend. Left a text Monday morning asking to see Dr. Wattenhofer ASAP. They called before they even opened to set up an early morning appointment. I was seen by their quick and efficient staff, and the …

  20. My husband and I both have our share of horrible problems, and each one was addressed by the entire team at vision source. The entire staff was friendly and attentive while still being professional. Highly recommend!

  21. The experience at Vision Source is wonderful. All of the “girls” are so helpful and caring and Dr. W. goes out of her way to answer questions, give suggestions and solutions. You can’t go wrong making it your Vision Source.

  22. My wife and I have been patients of Dr. Wattenhoffer for the past 20 years. Perhaps the most professional medical provider I have ever seen. KUDOS to Dawn and staff!

  23. This office was great until they joined up with Vision Source Specialist. Now it’s an assembly line. They put profits over patients. I had issues every time I went there. Instead of making it right, their snotty office manager just said ” …

  24. The staff was professional and knowledgeable. Dr. Dawn Wattenhofer was especially helpful with overall health concerns. I had a special therapy for dry eyes and am very encouraged with the results. I highly recommend Vision Source, Dr. Wattenhofer, and her staff!

  25. Great experience at Vision Source with Dr. Wattenhofer. One of the most thorough eye exams I have ever had and ever was explained to me do that I understood. Will definitely be back.

  26. Where do I begin? The exam is done by a technician and the doctor comes in at the end and looks at your eyes through a microscope and then try’s to sell you supplements that are quite expensive (I think she must have a financial …

  27. We have been patients of Dr Pearson’s for several years and today really reiterated why. Erin was my son’s tech and she immediately put him at ease and it felt like we have known each other our whole lives! She’s the most knowledgeable and …

  28. The dr is good but they know insurance doesn’t cover contacts they dont tell you that though just bill you for full amount afterwards. Kinda wrong to not inform you ahead of time so you can go with glasses not contacts.

  29. Their friendly and knowledgeable staff has provided excellent service to my entire family for years. Our extended family as well as many of our friends are seen by Dr. Wattenhofer. She always takes time to listen to our concerns and …

  30. On a 45 day road trip and broke my glasses, The beautiful people at Vision Source Specialists in Rapid City got me new glasses and contacts in less than an hour today! Thank you VSS

  31. It was a very good experience The staff was very friendly. They made me feel very comfortable. And not so nervous.
    They let you know what to expect next. And what they were going to do. X-Plane …

  32. Such nice and professional people working there. Everyone was so nice and explained every step of the way what they were doing and why. I’m very happy with my choice of changing Dr.s and will continue to go to Vision Source.

  33. Dr Pearson and staff are AWESOME. Been a patient of his for at least 8 years and I seriously can’t recommend Dr Pearson enough! Very efficient office, genuine concern for me as his patient, and he’s a great listener that takes the time to make sure he understands my needs. His staff is the same way! Thanks for the great service!!

  34. I definitely had a good experience there! I have no complaints in any areas at all. Very friendly staff/employees and I really like it there. I have been going there for 4+ years or so. So yes if you’re looking for a eye doctor this is definitely the place to go!

  35. I’ve been a customer at Vision Source for many years! The staff are so efficient and friendly. Dr. Dawn Wattenhofer is amazing, thorough and very personable. They have a fabulous selection of frames and contacts too. What more could I ask for?

  36. Dr. Wattenhofer has been amazing with my family and myself. She has been very personable and professional. She has taken extra time to explain what she is doing and why to my children. They very relaxed and enjoy going to see her, which …

  37. After the first start of therapy my daughters reading level went up 3 reading levels. She had more confidence in her reading abilities. That alone made her very happy. The therapy has also helped with her anxiety and has helped her open up to people. The girls that work with her are amazing.

  38. I thank my Father for this place. First and mostly, their customer service is Top Notch Top Hat. They all what you want. Excellent professionalism with selfless patient care that make their mothers proud. …

  39. Dr. Pearson was the first eye Dr that took the time to explain things on a level the average Joe understands. That is rare these days. Staff was friendly and good. I think the performance eye Institute they have there is the future to help kids and adults.

  40. Very happy with entire experience. I was late due to an accident on I90 and then Deadwood Ave. Road construction. I had tried to call in but got VM. I promptly received a text message. I let them know I was going to be late. Dr Dawn …

  41. I had an excellent visit here, everyone was extremely inviting and welcoming. Super knowledgable and very professional. They have an large selection of frames and types of lenses to choose from.I would highly recommend there office for any …

  42. The absolute worst customer service around. First time patient for an exam and contact lenses. First I called for an appointment/exam and they messed that up, thankfully someone audited the appointment and reached out for clarification. …

  43. I’ve been with Dr Dawn since 2008, I followed thru her changes & I have been very happy with her all the way! She is very caring & very through. I have been to 1 other eye doctor & I was not very happy with them, I came back!

  44. This was absolutely the best, most comprehenseive eye exam I have ever had! Everyone was so friendly, caring, and most importantly, knowledgeable. They carry the most advanced testing equipment available and are extremely thorough. Dr. …

  45. Everyone that has taken care of me at VSS has been wonderful and caring. I had the most comprehensive eye exam I have ever had! Dr. Wattenhofer made some excellent recommendations for my vision care. The people who have worked with me to …

  46. My visit today was pleasant as always . The lady at front desk was very friendly. The lady that did my pre test was super nice and very knowledgeable and professional. She explained all of the tests so well and why we were doing them. Taya …

  47. My husband and I are very pleased with our entire experience at Vision Source. The receptionist, vision techs, Dr. Pearson, and eye glass specialist Dan were all kind, helpful, and thorough. The office, patient rooms and eye glass center were clean and attractive. We trust these people with our vision needs.

  48. Doctor Dawn Wattenhofer took great care of my son. She was able to see his Astigmatism. Something that another optometrist did not see. Her kindness and patients was nothing short of a relief for me as a parent.

  49. I went from having a stroke that impeded my vision severely & walking with a walker to walking solo with prism glasses and ready for vision therapy! Dr. Pearson is determined to find the cause of the problem not just treat the symptoms.

  50. Very friendly and helpful staff. Excellent job coordinating my eye care with my medical history. Dr. Dawn is genuine and very interested in how I’m doing overall.

  51. Everyone at Vision Source has been so helpful. I kept on for over a month and a half trying to find the right contacts. Everyone was so helpful and took time to fit me with different contacts to try until i found one that worked for me. I would highly recommend.

  52. This is a first time visit as a result of a recommendation.
    While I don’t like to give a rating to anyone/business as a result of only one (honeymoon) visit, I can report that I believe that my exam was very extensive …

  53. So thankful I came here to finally get answers about my vision. Very helpful & friendly.
    Edit: I am now doing Vision Therapy w/ Katie & she is wonderful to work with.

  54. This was the most comprehensive and informative eye exam experience that I have ever had. Everyone that I had contact with was genuinely pleasant, informative, and patient with me to answer questions and help me understand all information concerning my eye health and comfort. Thank you.

  55. Dr. Pearson was thorough and informative, explaining everything in terms I could understand. Leah, who did some of the preliminary tests, also explained what she was doing. They were both pleasant and personable. They made me feel really …

  56. I’ve had shingles for 6 days. I’ve had to call them twice in four days to check on my eyes. They’ve worked me in immediately and with a smile on their face. Thank you for being kind, helpful and understanding!

  57. Professional, Highly capable and extremely friendly. Very attentive to your needs. I’m very impressed with the quality of service I receive at Vision Source.

  58. Great staff very welcoming and friendly! So knowledgeable and explained everything we had questions about did their best to get my daughter the contacts she needed! Thanks again 😊 …

  59. I feel like the doctor and tech went beyond my expectations. They talked me through everything and told me exactly why they were doing the tests they were doing. They even showed me pictures of my eyeball and explained what we were looking at. I highly recommend this place

  60. My family has been Seeing Dr. Pearson fir years now!! Him and the ladies are awesome! Thx to his life long Dedication to helping people with their eye problems along with his top notch Vision Therapy Center . He has helped and continues to …

  61. Dr. Wattenhofer and Dr. Pearson are amazing ! My husband and I have been seeing Dr. Wattenhofer for many years – she is excellent at her practice and treats us with the utmost care, concern and compassion. …

  62. The staff is super friendly! They take the time to explain the process, what is right/wrong with your eyes, and your prescription! My experience with them was the first time an optometrist had ever shown me the scans they took of my eyes …

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