Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
The dr didn’t even examine me…. they charged me twice for the same visit. I’m super poor, begged for mercy, and they still are charging me over $11,200. Again, the same visit is on the bill twice…
I am so disappointed with this hospital. I visited the emergency room a little after midnight – I awoke with chest pain after contracting Covid. I walked in with a mask and was asked to complete a registration form in which I wrote Covid …
I wish fake people would stop tell lies.First this place save many people in my life.But that is NOT why I’am rating it 5 starts.The truth is this place have GREAT Doctors and Nurses
They never pick up their phones….EVER. They will pick it up, put you on hold, and forget about you forever. The staff is rude, hateful and downright pathetic.
Horrible place!!!! My Mom is here now has to beg for her meds and anything else she needs done, I wouldn’t recommend taking your love one here at all ….
Actually get threw a little faster than what it was before but I didn’t like that I couldn’t go into the doctor office with my boyfriend to talk to the doctor..
Poor communication is right. I called to ask how I can send a get well to a patient. I was transferred 3 times and still was never given an answer. I could of handled a no you cant.
Some days, it’s great care, respectful employees, and very timely and orderly. Others, it’s employees who seem to forget you’re there and play the waiting game trying to see a doctor.
We have been there several times and the doctors nurses CNAs everyone is so nice and helpful this is the first place that has ever explained what an advanced directive and a living will is excellent place
Wouldn’t even give a one but had to before they let me say someyhing
Had the worst experience ever. Zach and Melanie on the 6th floor we re the rudest staff ever. I wouldn’t recommend you taking your pets there.
Waited for over 10 hours Tuesday April 19th, 4 and 1/2 of those just in the waiting room. Then on the drive home, almost halfway there, realized the iv was still in my arm.. Was a train wreck, my wife and I took the iv out.
Had open heart surgery there. The nurses and staff are excellent. A wonderful hospital. And my heartfelt thanks to Dr.Attum. and the nurses in cardiac ICU.
I gave 1 star because i couldn’t give 0 stars. Terrible place for health care. This place is nothing more than a butcher shop and have no clue. So many people go for treatment and they get worse than they were before they leave. BEWARE!!!!!!
Horrible service. Extremely long wait times. Unnecessary test. Very unclean rooms. The room my son was put it wasnt very clean. Looked like it hadnt even been cleaned. The guy that brought us to the room had to clean it and change sheets. Wouldnt recommend. Go somewhere else.
The nurse and doctors were very nice and professional. However, be aware of their billing department and always check your EOB against the statements they send.
I kept a doctor’s appointment in the hospital. I was billed $93.00, a normal fee for the visit from the doctor. Later, I received a $346.00 bill from the hospital for using their facilities. In my opinion, this extra charge is extreme and …
I’m excited to share that today I got my COVID-19 vaccine! Thankful to PMC and UPIKE for making it possible. 💉🦠🩹❤️🧡
#Pfizer #firstdose #drivethru #vaccinated …
I have PTSD thanks to this place… I asked for help… nothing came… And I had no other choice but to urinate all over my self. They never even tried to clean my wound, and the prescriptions kept getting messed up. I am still having similar issues… No thanks to them. Go somewhere else… if you want to live!!! No joke.
I’d give them no stars, but it made me give them 1 star, they are a poor excuse for a hospital!!!!! Takes them all day and half the night to do nothing!!!!!!!
Staff acts like the patients are dumb, claims hospital is part of mayo clinic network yet when patients ask for mayo clinic advice or any type of information on the mayo clinic network the staff acts like they never heard of the mayo clinic …
Thanks to the Danielle, Linsey and Jessica on 7th floor for the wonderful, kind, and caring treatment. I couldn’t have gotten better without your professional courteous care. Thanks and God Bless, sincerely Crystal Boyd
A few bad apples (employees) spoiled my overall experience. Food room service was not in sync. Excuses, no real answers by head of housing in regards to regulations. Left me feeling taken advantage of. I am going elsewhere if there is a next time.
They let my mom lay there for a month and told us they didn’t know what was wrong with her,she got worse and they sent in a blonde lady who was a nurse and also with social services,that lady made sure she reminded us everyday my mom was …
My husband is terminally ill with cancer. He is on the cancer wing and has suffered all day. I have watched him cry in pain and I’ve cried with him. I’ve begged them to help him. There is an empty pain pump sitting in his room that they’ve never hooked up.
God help us!
Pitiful excuse for a hospital. Not speaking for all the nurses that are employed there but the ones my family and I met while my mother was here jus a few weeks ago were certainly horrible people. Ive never met nurses that were so rude and jus plain mean.
I was referred there for a sleep study by a pulmonologist. Hospital wants me to be seen by another Physician who will then refer for the sleep study. Seems someone wants to gough Medicare &/or other insurances for all they can. Understand there is a sole source contract on this physician. Have several other doctors that i want to us.
My husband came into the er with chest pains. We waited 4 hours before they even got him into a room. They were taking people that came in after us before us. They took one chick that was only having a toothache, when my husband was sitting …
The worst parking garage I have ever been in. It would be common sense for them to take of the end parking places. Put some of the yellow things they divide the highway with into a curve so that people can keep driving around and around …
Doctors are Top Knotch. Nursing staff turns off callbells. Patients that need help are on their own. The Nurses would say my husband was fine but I would get a whole new story from the. Had to report MIC staff to Director of MIC. Staff …
Awful ER service do not go you will wait for over 5hrs before you get taken back to a room than you will after wait another 5hrs or more they need a better system also if you have a head, neck, back injury with extreme pain they let you …
No resolution to the issue but left pmc before I contracted staff from the dirty equipment they used on me or the Feces cover bed pan in my shower for 2 days that even after told about still wasn’t removed even though I have incisions and …
Not impressed with this hospital at all and I would not recommend it to anyone! My dad was transferred here and if we had known of the bad service and bad communication, we would have asked for him to be sent somewhere else. We had to ask …
The entire COVID vaccination from start to finish was simply amazing! It was so organized and ran like a well oiled machine. Everyone was so kind, helpful and knowledgeable! …
I almost died literally! I was in renal failure and had a bowel obstruction and they diagnosed me with their usual drug overdose. I layed in the stroke ward for a week listening to the nurses socializing and making fun of me because I …
Today was a GREAT day!
Pikeville Medical Center won my confidence in the first ten minutes of being greeted by the receptionists/nurses at the check- in desk in the office of Dr. …
If tou have a loved one over 70 they want to put them down like dogs. How they do dogs though is more humane usually they want to starve them to death. They see them when they are at their sickest so they automatically think they have to …
If you want your family member to Die then this is the place to take them. I rate them a ZERO on doctors, hospitalist, and the House Manager John! My mother was a transfer to them she arrived on Tuesday 9-1-2020 and they did nothing! She …
My grandma stayed here for about a week, and her surgery was successful. She took her medicines with her, and they were not returned when she was released. They’re the medicines you have to have a doctors signature for, and have proven pretty difficult to replace.
Very rude Hospital operators was hung up on several times phone lines are full of static and they won’t address the issue not to mention there’s the Backwoods they don’t understand what you’re saying
Husband had open wounds from surgery on his knee nurses coming in and out of room refused to dress his knee because their name was not on his board
4 hours his wounds sat open no topical antibiotic applied dry wrapped …
I took my mother to receive her Covid vaccine, and the process was extremely well organized and efficient. I’m grateful to PMC for managing the vaccine distribution so effectively and keeping my mother safe.
My father had a complicated open-heart procedure performed at Cleveland Clinic in mid-December and had to come home with a catheter. When we called to make an appointment with Dr. Swofford at PMC, the nurse and/or office attendant …
Im an RN from Oklahoma here with my Mamaw. I wanna say how impressed I was with William May RN and Brittany McClanahan LPN on the 8th floor. I understand the stress of being pulled in all directions and they have been so wonderful to my Mamaw. This type of care is so appreciated .
95% of 7th floor nurses and staff are rude and don’t want to help or do nothing, and have no ideal of thier patients. And if your love ones need any help from them they might get it in 3 to 4 hours later maybe if they come at all after the …
Horrible the way you get treated is a joke they just push me in and right back out so they can see as many as possible the dr Ahmad never heard or cared what I had to say never calls in meds and lord help you if you have to try to get help over the phone horrible hospital words can’t express it
Taken there by helicopter after Ambulance said I would not make it to Highlands….I was hemorrhaging through my bowels….by the time they got me stabilize and in the chopper it was almost an hour before I got there. Emergency room let me …
Wonderful and friendly and helpful nurses. Helped me a lot and I appreciate them being there to help me through my open heart double bypass surgery which was done by a wonderful doctor (Dr Halpin) that I would HIGHLY RECOMMEND to anyone that finds themselves in the situation I found myself in.
My 84 year-old grandmother came to Pikeville Medical Center for surgery after breaking her hip. She had no water to drink, and her room smelled overpoweringly of feces. I am shocked, horrified, and disappointed with Pikeville Medical …
My doctor from Northern Virginia requested in writing a Cardiac MRI to be completed by PMC. I contacted PMC and after several layers of bureaucracy I finally got to a person who told me they would need a pre approval number. I contacted my …
I went with a family member to get their Covid vaccine. The entire process was streamlined and efficient. Everyone we encountered, nurses, staff with paperwork, and those directing traffic, were all amazing, kind, and very helpful. Thank you to all!
I went here for an emergency paracentecis at the advice of a nephrologist, and they said my condition was “not emergent” and refused to do it. There were at least two ways I could have died. Among other things, my diaphragm could have …
I just moved here 3 months ago and ended up with a family emergency. The staff and everyone I have come in contact with has been over the top exceptional. I can not ask for better people to take care of my family member. Where I moved from, everyone was rude and uninformative so this is a blessing during our tragedy. Thank you to all.
The hospital’s front entrance or what use to be the main front entrance is quiet dangerous to enter into as cars come through speeding . I suggest putting a pedestrian sign up. And a speed limit. I was visiting my grandmother in I.C.U and …
I liked service I received and the Dr. I saw. One problem with this place is communication. It takes act of congress to get through on telephone. Good luck.
Had surgery just yesterday on my knee! Through the whole process everyone was very kind to me! I had a wonderful experience. You don’t get that much kindness and support from many places! I’m very grateful to have had them by my side every step of the way! Thank you!
This hospital lacks good communication between the patients family and doctor, etc. If you want to know anything about your loved ones condition, you have to chase it down. I will NEVER let my loved ones be admitted there again. I could …
During my grandfather’s stay here, the service couldn’t have been worse. They wouldn’t tell us when he could eat after going fifteen straight hours without having anything to eat or drink. Once they finally ordered his food at 10:00 it took …
The nurses are extremely rude and judgemental (definitely not a Christian environment). The staff is incompetent and sluggish. It takes them 4 hours to even sign us in and get chemo started. I definitely don’t recommend going here as a cancer patient, they only seem to care about getting paid by the hour not helping anyone.
I was taken with a lot of concern to this hospital where I had a horrific experience in ER. Due to Hoghlands scab showing s brain bleed they took me to closest trauma unit. Trauma was excellent. Dr said I would be seen as soon as on floor …
My husband Earl was in Pikeville Medical Center for a week of Jan 4 – Jan 12, 2020. we want to said how good the nurses on the 7th floor were.they were excellent in taking care of Earl. Some of their names are …
Today marked the day the day that I received my second shot of the COVID -vaccine. Even with the threat of inclement weather and people trying to get their shots, the process was streamlined and ran as smooth as the day I received my fist …
I’ve been there 3 days in a row hoping for some type of relief. They didn’t give me fluids or an IV and they released me today without giving me half a bag of fluids or telling me about any or my test. I’m very upset.
With the exception of the 9th floor ICU physician and nurses and 2 exceptional 7th floor nurses, this facility is the worse I have ever encountered as not only a nurse but as a family member. The GI physician they have on staff (yes the …
Had shoulder surgery,. Did not receive a return appointment for dressing change, had to call and set it up myself. Trying to get a nurse to return my call about a refill and can’t get a call back
Patient after care leaves something to be desired.😠 …
My mother passed away and she had a wonderful R.N named Katrina that was treating her and helping her. She done everything she could to help and you could tell she truly was passionate about doing her best to get her better. I’ll never forget her and I am forever thankful for her efforts to help her. Thank you Katrina ❤️
I have never been treated so poorly by a supposed professional establishment, not to mention they claim to be health care facility. This is a money making business, not a wellness center. Unprofessional is understatement. I talked to three …
Best hospital I’ve ever used. Everyone there exceptionally friendly. Efficient. I get free medical care at the Veterans hospital, but they’ve nearly killed me twice, and Pikeville saved me both times. They also prevented me from having …
I’m sitting in the ER with my father; whom was brought in by ambulance. 2 hours and all he has had is a BP cuff and pulse oc. Twice someone has opened the door but has not entered. The room is filthy. The floor is sticky to walk on. Don’t come here is you have any other choice.
My mother is here right now. Has to BEG for medication. The staff gave her NO CALL BUTTON! She has a bed sore that I had to put the bandage on because they brought it in and threw it down. Told 3 different people and they didn’t come to do …
I can’t say enough for the ER team at this hospital. I was there 4 days for treatment and there wasn’t anything they wouldn’t help me with. Great staff. Very attentive and meticulous testing. I was literally dying in the hands of my …
My step dad was in the hospital and needed soft food diet but the cooks could never get this in their heads no matter how many times the trays were sent back. One nurse aid got rough with me, nurse Paula on 8-1 was wonderful as most of them …
I’m from out of state & had an accident hiking the Red Fox trail that ended with a dislocated shoulder. I was checked in at the ER quickly and waited less than 10 mins before I was taken to a room. Every single person I encountered here was …
If you’re almost dead and have no other options, then this is the place for you. The doctors are not the problem. It’s the staffing all the way up to the top chain of command. If there’s a problem, instead of apologizing, they will send …
this hospital is terrible , nobody comes in the room to check on the patient…which is 93yrs old . unless you keep calling out ..finally I gave up went to nurses station ask for bed linens to change them myself ..the patient had not been changed in 6 hours..worse food ever served to the patients ,thank goodness for the grill upstairs
PMC fancies itself an “award-winning” facility, but they don’t disclose the fact that most of the committees bestowing these awards are on their payroll. If you are rushed there in an emergency, they will ship you to Lexington if they think …
Worst hospital !!! DO NOT GO HERE unless u absolutely have to, nurses on 8th floor r terrible especially Madison and if your things get stolen u can report it but they dont care, if u get to talk to Pam Vanhoose she will plainly tell u …
So, let me explain. When I come for an appointment, for whomever I am supposed to see, visits are fine. You move through at a good enough clip, the receptionists are always nice and courteous, and you’re usually back on the road in a fairly …
Cannot understand why the majority of care units you can park in the garage and go directly into check-in on each floor and sit and wait to see doctors except the 3rd floor, they make the surgery patient family members wait in their vehicle …
My dad has been in waiting room since 5 o’clock ghis evening and it is now 8.30 ..all that has been done so far is vitals ..5 people have already walked out …he has wanted yo 3 times already…. and they call this a top rated hospital???? No wonder people hate to go to the er anymore . This is ridiculous
I started having mini strokes in September. I’ve been having test done that the neurologist ordered and I was scheduled to see him Monday the eighteenth and you he’s not going to be there because you’ve schedule me with a aprn. And will …
I will give nothing but two thumbs up all the way. Recovering COV 19 patient and they were on top of things from the second I arrived. Came in critical from 2 hrs away to ICU but stabled in 2 days to private room. Answered all questions, …
I had my baby at this hospital and wish I done more research on this place. When I first got there to get prepared for my c-section they put me in a room that was dirty all the way around. The bathroom was nasty and you could tell it had …
My dad is in the hospital. He was placed on a ventilator without any family consent and they are the only hospital with these ridiculous covid restrictions. Letting family members lay in there alone. Just called three other local hospitals that do not have the same restrictions as them.
My family has been exceptionally pleased with the care at PMC. Dr. Ahmad in the Heart Clinic gave us three years with our mother that we definitely would not have had if we hadn’t moved her from Bristol. I see physicians in Cardiology, …
So this rating is in know what related to the Nurse facility of this hospital: The Nursing staff was beyond excellent, professional, very nice and very helpful to My Mom and us. …
My dad was lifeflighted from Whitesburg ARH in critical condition. PMC Staff did a wonderful job of assessing, diagnosing and caring for my dad the week he was in ICU. I have no doubts that my dad wouldn’t have made it without PMC ICU Staff’s meticulous attention to detail and professionalism. Thank you from the bottom of my ❤️.
My Mom was in the Trauma Center for a week. I can’t speak for other areas but the Trauma center was amazing. The doctors were very attentive and great about explaining things to us and answering any questions. I felt like they were …
This place is ridiculous…not one person has any bedside manner and my wife was told they couldn’t help her because she was “to much of a liability ” because another surgeon worked on her. They allowed her to lay screaming in pain until …
My husband recently had to be in Pikeville Medical Center. It was excellent!! The care he received was outstanding.I just can’t say enough good things about this place. Everyone was very helpful, kind ,caring. …
This is a joke of a hospital. My mother’s biopsy of her stage 4 cancerous tumors was done improperly and has put her in tremendous pain. They said it could be because they accidentally caused internal bleeding, but not to worry because they …
If I could give 0 stars I would have. My elderly Grandmother had a stroke and is having severe back pain and went to try and get help they turned her away. Then when the nurses came In to take her I.V out one male and one female they were …
Bare minimum primary care. They do enough but also fail to diagnosis conditions that are any bit more challenging to treat. Closed minded people as they are in Kentucky.
Absolutely horrible wait time to see a doctor. We respect their appointment time, they should respect the patients time. Not a hour and a half in the waiting room and another half hour to see the doctor.
I have had great experiences with the Urology Clinic during a vasectomy procedure performed by Doctor Swafford. Three of my four children had a tonsillectomy/adenoidectomy from Doctor Hoskins. The staff at Doctor Hoskins practice were great …
Here with my dad for heart Cath. My dad set in blood for 2 days after the heart Cath before my mom and I changed his bedding ourselves. Nurses were friendly and tried to be helpful and don’t think they are the main issue here. It’s the …
Great hospital the best I ever used , but the billing is terrible .I sat my bill up to be paid every month and made every payment got turned into collections anyway I call they say I didn’t, pay when I came up with where they took it out of …
I was admitted with Covid in September 2021 and spent 6 weeks in the hospital. With one single exception (that being a Dr. who stopped my treatment and released me too soon a few days after I was admitted) from the time I was admitted …
If I could leave zero stars I definitely would. My husband went in to have a surgery he had prior looked at. We were checked in and sat in the waiting room for hours on end. Even man who came in after us decided to leave after hours of …
Once again another 4 hour wait at pmc for something simple. Unless you are dying and have ABSOLUTELY no other choice then sure pick pikeville. If you do however have any other option take the other option.
I’ve got to give an amazing review to pikeville medical center emergency staff and 4th floor staff members as they was amazing with caring for me and being there anytime I needed assistance and also they was there when I rushed into there …
Terrible experience definitely gnna get a tubal no more babies for me perfectly healthy baby after nicu cause she had jondice but anyway dr refuse to release her cause my family is Karen’s called said I couldn’t have kids even tho I have 3 …
I went in for a panic attack and woke up with a catheter and a busted lip from a ventilator. This is the worst hospital I have ever used. I’ll just stay home and die rather than use this hospital next time. I’ve been in some sorry hospitals …
This is by far the worse hospital I have ever been to. My grandma is a patient there and the lack of neglect is extremely disheartening. We have came in and found her about half out of her bed and the sheet partly pulled off because the …
Money and greed. My family died from Covid no one can stay with them. We had antibodies still couldn’t stay they starved them. No food no water they were mean to them tied them down no Doctors would talk to the family but this one Dork on …
My father was there for about 5 days, he was admitted due to his hematocrit being very low. Dr. Miller was his Dr. while he was there. My father kept complaining of not being able to breathe and the Dr. was very rude to him and told him he …
Without a doubt the worst healthcare facility I have ever been in. A large chunk of nurses are snobby and sometimes inappropriate, they will leave you for hours upon hours and if you step out to look your floor will be empty. They have …
They put AMBULANCE PATIENTS back out in the waiting room for hours. They go completley against the law to be seen in a timely fashion. Half the nurses are on cell phones laughing and talking when you do get a room and act annoyed if you …
My dad was brought here by ambulance for massive nosebleeds (pints of blood). I know walmart is self service but apparently this hospital is as well. Heard all kinds of gossip at the nurse’s station yet my dad’s alarms went off for no one to stop in their conversations. Disgusting!!!!!!!
Would put 0 if it allowed. Came in for sure know what’s wrong with me and needed a simple diagnostic test. Arrived at 7pm it’s now 11pm there’s 2 other people aside from me to be seen and no one has said ONE word to me. I just moved here, …
Beat hospital i ever been to but the billing department is awful its a joke. I tried to set my bill up to be paid everymonth they wanted 340$ a month. I told them I’d pay a 100$ a month. I have been paying that for 4 months and without …
I have never saw so many rude health care workers under one roof. Benita and Cherry are the only nice people on the 6th floor. Act like they are too good to touch you let alone help you. In 7 days I have saw an actual doctor 2 times. They …
I was transferred here due to coughing up blood and kidney failure. The doctors and nurses are very friendly, helpful and very professional. The nurses are always checking on me, brings my meds to me on time and always have a smile when …
This place is not emergency place… this place is like party places for people join in-hanging around talking laugh each other and share there own stories .they doing their job like crabs. The crabs .got so many legs it’s can be faster than …
My wonderful sister has been in this hospital for almost 2 weeks. She came in with breathing problems and multiple other issues.
Her dr has done an excellent job treating her. …
Don’t take your family to PMC go somewhere else. They are not the best hospital in eastern Kentucky they are a joke. You will never see your family again.
7thb floor COVID nurses are mean to the patients the 9 Th floor ICU will let …
The dr didn’t even examine me…. they charged me twice for the same visit. I’m super poor, begged for mercy, and they still are charging me over $11,200. Again, the same visit is on the bill twice…
They help you as much as possible.. Not just the patients.. The family as well… Very great hospital…. I reckon mend to anyone…
I am so disappointed with this hospital. I visited the emergency room a little after midnight – I awoke with chest pain after contracting Covid. I walked in with a mask and was asked to complete a registration form in which I wrote Covid …
Poor parking
Ricky is
Great
Top notch hospital. Great staff
Pray that you never have to use this hospital!
Best place to work!
Nurses are very nice & helpful.
Er is awful 16 to 20 hours to be put in a room
Would go to the vet clinic down the road before I go here again.
Always get great care
Great hospital and even better nurses!!
Terrible! Incompetent doctors. Will bill you for procedures not performed…
Not the best but definitely not the worst
If treated here always get a second opinion on anything serious!
My mother in law was well taken care of wonderful staff
I would rather use the vet. Down the street. This place is horrible. Unprofessional and rude.
This hospital has some of the kindest nurse and doctors in the nation!
THEY WILL NOT DO ANYTHING FOR YOU IF YOU GOING TO THE E.R! I’M WANTING TO SUE!
Ok was in and out told me come back next month
Very caring and sweet to us thank you all
The qtr pounders are over salted but everything else seems normal. Otherwise good
Very helpful and efficient staff, Dr Fadi is great
Will nearly kill you. Run. Especially if you get nurse Nikki.
Very accommodate thorough check ups
you can’t get ahold of anyone when you call. love how “attentive” their staff is.
They refuse to see me Dr laprint is a nasty doctor no compassion no ethics no bed side manner
Excellent staff and hospital. During my one and hopefully only stay.
Very little wait time awesome staff wouldn’t go anywhere else in eastern KY
Had two shots and was charge $350.00 had the same at St Joseph Mt Sterling cost 000 crooks
It was a very good treatment I had to get stiches and thy fixed me right up
I wish fake people would stop tell lies.First this place save many people in my life.But that is NOT why I’am rating it 5 starts.The truth is this place have GREAT Doctors and Nurses
THE WORST HOSPITAL IN EASTERN KENTUCKY!!!
Very knowledgeable in different areas of the body. Thanks!
Excellent set up for administering vaccinations. A model for others to follow.
They never pick up their phones….EVER. They will pick it up, put you on hold, and forget about you forever. The staff is rude, hateful and downright pathetic.
They really care about there patients and are friendly and nice and clean……
Most of staff is very rude and unprofessional. Have heard many bad things to happen to people here.
My dad was very ill and they worked very hard to get him better. I’m so grateful.
Incompetent unorganized staff. No one cares about you. Place is dirty.
Very organized and friendly staff!! PMC is doing a great job vaccinating our community!!
PMC have a great cardiology department. My husband is being treated for an aneurism there and the doctors and staff are awesome.
Horrible place!!!! My Mom is here now has to beg for her meds and anything else she needs done, I wouldn’t recommend taking your love one here at all ….
Worst experience ever. Nurses were rude and careless.
Actually get threw a little faster than what it was before but I didn’t like that I couldn’t go into the doctor office with my boyfriend to talk to the doctor..
Great care and services. Wonderful doctors. I travel over 50 miles to see doctors here
Appointment at 12:30 still waiting at 2:30 and still haven’t been seen at the 8th floor clinic to see pulmonologist
My life was saved by their great surgical team and taken care of by a great Nursing Staff beginning 3/17/17 when I was flown there from Madison WVA
Poor communication is right. I called to ask how I can send a get well to a patient. I was transferred 3 times and still was never given an answer. I could of handled a no you cant.
Some days, it’s great care, respectful employees, and very timely and orderly. Others, it’s employees who seem to forget you’re there and play the waiting game trying to see a doctor.
We have been there several times and the doctors nurses CNAs everyone is so nice and helpful this is the first place that has ever explained what an advanced directive and a living will is excellent place
Just let me die before you take me here
Wouldn’t even give a one but had to before they let me say someyhing
Had the worst experience ever. Zach and Melanie on the 6th floor we re the rudest staff ever. I wouldn’t recommend you taking your pets there.
They awesome and are really friendly.I never feel like I am a bother to them.I am so glad that I changed to the Clinic.
Terrible. I advice anyone who cares much about their loved ones seek somewhere else to be treated. They give up on their patients way too fast..
Had to sit for 4 hour in the er
Waited for over 10 hours Tuesday April 19th, 4 and 1/2 of those just in the waiting room. Then on the drive home, almost halfway there, realized the iv was still in my arm.. Was a train wreck, my wife and I took the iv out.
Great Hospital. They are so friendly and there’s very little wait time. Physicians are very knowledgeable and experienced..
The absolute worst nursing care I’ve ever witnessed. Such a shame. In particular, Andrea in Intensive Care. Never go to this hospital.
Had open heart surgery there. The nurses and staff are excellent. A wonderful hospital. And my heartfelt thanks to Dr.Attum. and the nurses in cardiac ICU.
I gave 1 star because i couldn’t give 0 stars. Terrible place for health care. This place is nothing more than a butcher shop and have no clue. So many people go for treatment and they get worse than they were before they leave. BEWARE!!!!!!
Worst place I’ve ever seen wouldn’t let me back in the room with my mom won’t be bringing any of my family there
My wife and I really like doctor Crum he’s the Best OBGYN on the 7th floor
Horrible service. Extremely long wait times. Unnecessary test. Very unclean rooms. The room my son was put it wasnt very clean. Looked like it hadnt even been cleaned. The guy that brought us to the room had to clean it and change sheets. Wouldnt recommend. Go somewhere else.
The nurse and doctors were very nice and professional. However, be aware of their billing department and always check your EOB against the statements they send.
I kept a doctor’s appointment in the hospital. I was billed $93.00, a normal fee for the visit from the doctor. Later, I received a $346.00 bill from the hospital for using their facilities. In my opinion, this extra charge is extreme and …
I’m excited to share that today I got my COVID-19 vaccine! Thankful to PMC and UPIKE for making it possible. 💉🦠🩹❤️🧡
#Pfizer #firstdose #drivethru #vaccinated …
Very clean and nice looking and staff is very helpful and friendly
I have PTSD thanks to this place… I asked for help… nothing came… And I had no other choice but to urinate all over my self. They never even tried to clean my wound, and the prescriptions kept getting messed up. I am still having similar issues… No thanks to them. Go somewhere else… if you want to live!!! No joke.
I’d give them no stars, but it made me give them 1 star, they are a poor excuse for a hospital!!!!! Takes them all day and half the night to do nothing!!!!!!!
I would rate them no stars if that was a choice.
Staff acts like the patients are dumb, claims hospital is part of mayo clinic network yet when patients ask for mayo clinic advice or any type of information on the mayo clinic network the staff acts like they never heard of the mayo clinic …
Thanks to the Danielle, Linsey and Jessica on 7th floor for the wonderful, kind, and caring treatment. I couldn’t have gotten better without your professional courteous care. Thanks and God Bless, sincerely Crystal Boyd
A few bad apples (employees) spoiled my overall experience. Food room service was not in sync. Excuses, no real answers by head of housing in regards to regulations. Left me feeling taken advantage of. I am going elsewhere if there is a next time.
They let my mom lay there for a month and told us they didn’t know what was wrong with her,she got worse and they sent in a blonde lady who was a nurse and also with social services,that lady made sure she reminded us everyday my mom was …
My husband is terminally ill with cancer. He is on the cancer wing and has suffered all day. I have watched him cry in pain and I’ve cried with him. I’ve begged them to help him. There is an empty pain pump sitting in his room that they’ve never hooked up.
God help us!
Pitiful excuse for a hospital. Not speaking for all the nurses that are employed there but the ones my family and I met while my mother was here jus a few weeks ago were certainly horrible people. Ive never met nurses that were so rude and jus plain mean.
I was referred there for a sleep study by a pulmonologist. Hospital wants me to be seen by another Physician who will then refer for the sleep study. Seems someone wants to gough Medicare &/or other insurances for all they can. Understand there is a sole source contract on this physician. Have several other doctors that i want to us.
My husband came into the er with chest pains. We waited 4 hours before they even got him into a room. They were taking people that came in after us before us. They took one chick that was only having a toothache, when my husband was sitting …
The worst parking garage I have ever been in. It would be common sense for them to take of the end parking places. Put some of the yellow things they divide the highway with into a curve so that people can keep driving around and around …
Doctors are Top Knotch. Nursing staff turns off callbells. Patients that need help are on their own. The Nurses would say my husband was fine but I would get a whole new story from the. Had to report MIC staff to Director of MIC. Staff …
Awful ER service do not go you will wait for over 5hrs before you get taken back to a room than you will after wait another 5hrs or more they need a better system also if you have a head, neck, back injury with extreme pain they let you …
No resolution to the issue but left pmc before I contracted staff from the dirty equipment they used on me or the Feces cover bed pan in my shower for 2 days that even after told about still wasn’t removed even though I have incisions and …
Not impressed with this hospital at all and I would not recommend it to anyone! My dad was transferred here and if we had known of the bad service and bad communication, we would have asked for him to be sent somewhere else. We had to ask …
Pre and post surgery care was a nightmare. Would not recommend if you have multiple issues.
The entire COVID vaccination from start to finish was simply amazing! It was so organized and ran like a well oiled machine. Everyone was so kind, helpful and knowledgeable! …
I almost died literally! I was in renal failure and had a bowel obstruction and they diagnosed me with their usual drug overdose. I layed in the stroke ward for a week listening to the nurses socializing and making fun of me because I …
Today was a GREAT day!
Pikeville Medical Center won my confidence in the first ten minutes of being greeted by the receptionists/nurses at the check- in desk in the office of Dr. …
If tou have a loved one over 70 they want to put them down like dogs. How they do dogs though is more humane usually they want to starve them to death. They see them when they are at their sickest so they automatically think they have to …
If you want your family member to Die then this is the place to take them. I rate them a ZERO on doctors, hospitalist, and the House Manager John! My mother was a transfer to them she arrived on Tuesday 9-1-2020 and they did nothing! She …
My grandma stayed here for about a week, and her surgery was successful. She took her medicines with her, and they were not returned when she was released. They’re the medicines you have to have a doctors signature for, and have proven pretty difficult to replace.
Very rude Hospital operators was hung up on several times phone lines are full of static and they won’t address the issue not to mention there’s the Backwoods they don’t understand what you’re saying
Husband had open wounds from surgery on his knee nurses coming in and out of room refused to dress his knee because their name was not on his board
4 hours his wounds sat open no topical antibiotic applied dry wrapped …
I took my mother to receive her Covid vaccine, and the process was extremely well organized and efficient. I’m grateful to PMC for managing the vaccine distribution so effectively and keeping my mother safe.
My father had a complicated open-heart procedure performed at Cleveland Clinic in mid-December and had to come home with a catheter. When we called to make an appointment with Dr. Swofford at PMC, the nurse and/or office attendant …
Im an RN from Oklahoma here with my Mamaw. I wanna say how impressed I was with William May RN and Brittany McClanahan LPN on the 8th floor. I understand the stress of being pulled in all directions and they have been so wonderful to my Mamaw. This type of care is so appreciated .
I have never experienced such incompetent staff in my life .
95% of 7th floor nurses and staff are rude and don’t want to help or do nothing, and have no ideal of thier patients. And if your love ones need any help from them they might get it in 3 to 4 hours later maybe if they come at all after the …
Horrible the way you get treated is a joke they just push me in and right back out so they can see as many as possible the dr Ahmad never heard or cared what I had to say never calls in meds and lord help you if you have to try to get help over the phone horrible hospital words can’t express it
Taken there by helicopter after Ambulance said I would not make it to Highlands….I was hemorrhaging through my bowels….by the time they got me stabilize and in the chopper it was almost an hour before I got there. Emergency room let me …
Wonderful and friendly and helpful nurses. Helped me a lot and I appreciate them being there to help me through my open heart double bypass surgery which was done by a wonderful doctor (Dr Halpin) that I would HIGHLY RECOMMEND to anyone that finds themselves in the situation I found myself in.
My 84 year-old grandmother came to Pikeville Medical Center for surgery after breaking her hip. She had no water to drink, and her room smelled overpoweringly of feces. I am shocked, horrified, and disappointed with Pikeville Medical …
My doctor from Northern Virginia requested in writing a Cardiac MRI to be completed by PMC. I contacted PMC and after several layers of bureaucracy I finally got to a person who told me they would need a pre approval number. I contacted my …
I went with a family member to get their Covid vaccine. The entire process was streamlined and efficient. Everyone we encountered, nurses, staff with paperwork, and those directing traffic, were all amazing, kind, and very helpful. Thank you to all!
I went here for an emergency paracentecis at the advice of a nephrologist, and they said my condition was “not emergent” and refused to do it. There were at least two ways I could have died. Among other things, my diaphragm could have …
I just moved here 3 months ago and ended up with a family emergency. The staff and everyone I have come in contact with has been over the top exceptional. I can not ask for better people to take care of my family member. Where I moved from, everyone was rude and uninformative so this is a blessing during our tragedy. Thank you to all.
The hospital’s front entrance or what use to be the main front entrance is quiet dangerous to enter into as cars come through speeding . I suggest putting a pedestrian sign up. And a speed limit. I was visiting my grandmother in I.C.U and …
I liked service I received and the Dr. I saw. One problem with this place is communication. It takes act of congress to get through on telephone. Good luck.
Had surgery just yesterday on my knee! Through the whole process everyone was very kind to me! I had a wonderful experience. You don’t get that much kindness and support from many places! I’m very grateful to have had them by my side every step of the way! Thank you!
This hospital lacks good communication between the patients family and doctor, etc. If you want to know anything about your loved ones condition, you have to chase it down. I will NEVER let my loved ones be admitted there again. I could …
During my grandfather’s stay here, the service couldn’t have been worse. They wouldn’t tell us when he could eat after going fifteen straight hours without having anything to eat or drink. Once they finally ordered his food at 10:00 it took …
The nurses are extremely rude and judgemental (definitely not a Christian environment). The staff is incompetent and sluggish. It takes them 4 hours to even sign us in and get chemo started. I definitely don’t recommend going here as a cancer patient, they only seem to care about getting paid by the hour not helping anyone.
I was taken with a lot of concern to this hospital where I had a horrific experience in ER. Due to Hoghlands scab showing s brain bleed they took me to closest trauma unit. Trauma was excellent. Dr said I would be seen as soon as on floor …
My husband Earl was in Pikeville Medical Center for a week of Jan 4 – Jan 12, 2020. we want to said how good the nurses on the 7th floor were.they were excellent in taking care of Earl. Some of their names are …
Today marked the day the day that I received my second shot of the COVID -vaccine. Even with the threat of inclement weather and people trying to get their shots, the process was streamlined and ran as smooth as the day I received my fist …
I’ve been there 3 days in a row hoping for some type of relief. They didn’t give me fluids or an IV and they released me today without giving me half a bag of fluids or telling me about any or my test. I’m very upset.
With the exception of the 9th floor ICU physician and nurses and 2 exceptional 7th floor nurses, this facility is the worse I have ever encountered as not only a nurse but as a family member. The GI physician they have on staff (yes the …
Had shoulder surgery,. Did not receive a return appointment for dressing change, had to call and set it up myself. Trying to get a nurse to return my call about a refill and can’t get a call back
Patient after care leaves something to be desired.😠 …
My mother passed away and she had a wonderful R.N named Katrina that was treating her and helping her. She done everything she could to help and you could tell she truly was passionate about doing her best to get her better. I’ll never forget her and I am forever thankful for her efforts to help her. Thank you Katrina ❤️
I have never been treated so poorly by a supposed professional establishment, not to mention they claim to be health care facility. This is a money making business, not a wellness center. Unprofessional is understatement. I talked to three …
Best hospital I’ve ever used. Everyone there exceptionally friendly. Efficient. I get free medical care at the Veterans hospital, but they’ve nearly killed me twice, and Pikeville saved me both times. They also prevented me from having …
I’m sitting in the ER with my father; whom was brought in by ambulance. 2 hours and all he has had is a BP cuff and pulse oc. Twice someone has opened the door but has not entered. The room is filthy. The floor is sticky to walk on. Don’t come here is you have any other choice.
My mother is here right now. Has to BEG for medication. The staff gave her NO CALL BUTTON! She has a bed sore that I had to put the bandage on because they brought it in and threw it down. Told 3 different people and they didn’t come to do …
I can’t say enough for the ER team at this hospital. I was there 4 days for treatment and there wasn’t anything they wouldn’t help me with. Great staff. Very attentive and meticulous testing. I was literally dying in the hands of my …
My step dad was in the hospital and needed soft food diet but the cooks could never get this in their heads no matter how many times the trays were sent back. One nurse aid got rough with me, nurse Paula on 8-1 was wonderful as most of them …
Pmc labor and delivery floor was awesome.
Everything else is terrible about this hospital. The ER is a joke. We took our …
I’m from out of state & had an accident hiking the Red Fox trail that ended with a dislocated shoulder. I was checked in at the ER quickly and waited less than 10 mins before I was taken to a room. Every single person I encountered here was …
If you’re almost dead and have no other options, then this is the place for you. The doctors are not the problem. It’s the staffing all the way up to the top chain of command. If there’s a problem, instead of apologizing, they will send …
this hospital is terrible , nobody comes in the room to check on the patient…which is 93yrs old . unless you keep calling out ..finally I gave up went to nurses station ask for bed linens to change them myself ..the patient had not been changed in 6 hours..worse food ever served to the patients ,thank goodness for the grill upstairs
PMC fancies itself an “award-winning” facility, but they don’t disclose the fact that most of the committees bestowing these awards are on their payroll. If you are rushed there in an emergency, they will ship you to Lexington if they think …
Worst hospital !!! DO NOT GO HERE unless u absolutely have to, nurses on 8th floor r terrible especially Madison and if your things get stolen u can report it but they dont care, if u get to talk to Pam Vanhoose she will plainly tell u …
So, let me explain. When I come for an appointment, for whomever I am supposed to see, visits are fine. You move through at a good enough clip, the receptionists are always nice and courteous, and you’re usually back on the road in a fairly …
Cannot understand why the majority of care units you can park in the garage and go directly into check-in on each floor and sit and wait to see doctors except the 3rd floor, they make the surgery patient family members wait in their vehicle …
My dad has been in waiting room since 5 o’clock ghis evening and it is now 8.30 ..all that has been done so far is vitals ..5 people have already walked out …he has wanted yo 3 times already…. and they call this a top rated hospital???? No wonder people hate to go to the er anymore . This is ridiculous
I started having mini strokes in September. I’ve been having test done that the neurologist ordered and I was scheduled to see him Monday the eighteenth and you he’s not going to be there because you’ve schedule me with a aprn. And will …
I will give nothing but two thumbs up all the way. Recovering COV 19 patient and they were on top of things from the second I arrived. Came in critical from 2 hrs away to ICU but stabled in 2 days to private room. Answered all questions, …
I had my baby at this hospital and wish I done more research on this place. When I first got there to get prepared for my c-section they put me in a room that was dirty all the way around. The bathroom was nasty and you could tell it had …
My dad is in the hospital. He was placed on a ventilator without any family consent and they are the only hospital with these ridiculous covid restrictions. Letting family members lay in there alone. Just called three other local hospitals that do not have the same restrictions as them.
My family has been exceptionally pleased with the care at PMC. Dr. Ahmad in the Heart Clinic gave us three years with our mother that we definitely would not have had if we hadn’t moved her from Bristol. I see physicians in Cardiology, …
So this rating is in know what related to the Nurse facility of this hospital: The Nursing staff was beyond excellent, professional, very nice and very helpful to My Mom and us. …
My dad was lifeflighted from Whitesburg ARH in critical condition. PMC Staff did a wonderful job of assessing, diagnosing and caring for my dad the week he was in ICU. I have no doubts that my dad wouldn’t have made it without PMC ICU Staff’s meticulous attention to detail and professionalism. Thank you from the bottom of my ❤️.
My Mom was in the Trauma Center for a week. I can’t speak for other areas but the Trauma center was amazing. The doctors were very attentive and great about explaining things to us and answering any questions. I felt like they were …
This place is ridiculous…not one person has any bedside manner and my wife was told they couldn’t help her because she was “to much of a liability ” because another surgeon worked on her. They allowed her to lay screaming in pain until …
Best hospital I have been treated as a patient.Doctors,nurses ,and administrators are first class
My husband recently had to be in Pikeville Medical Center. It was excellent!! The care he received was outstanding.I just can’t say enough good things about this place. Everyone was very helpful, kind ,caring. …
This is a joke of a hospital. My mother’s biopsy of her stage 4 cancerous tumors was done improperly and has put her in tremendous pain. They said it could be because they accidentally caused internal bleeding, but not to worry because they …
Great pediatrics only bad thing is the er can be unresponsive other than that its wonderful the nurses are awsome
If I could give 0 stars I would have. My elderly Grandmother had a stroke and is having severe back pain and went to try and get help they turned her away. Then when the nurses came In to take her I.V out one male and one female they were …
Bare minimum primary care. They do enough but also fail to diagnosis conditions that are any bit more challenging to treat. Closed minded people as they are in Kentucky.
Absolutely horrible wait time to see a doctor. We respect their appointment time, they should respect the patients time. Not a hour and a half in the waiting room and another half hour to see the doctor.
Great doctors an nurses my mamaw and her sister was in at pikeville
I have had great experiences with the Urology Clinic during a vasectomy procedure performed by Doctor Swafford. Three of my four children had a tonsillectomy/adenoidectomy from Doctor Hoskins. The staff at Doctor Hoskins practice were great …
Here with my dad for heart Cath. My dad set in blood for 2 days after the heart Cath before my mom and I changed his bedding ourselves. Nurses were friendly and tried to be helpful and don’t think they are the main issue here. It’s the …
Great hospital the best I ever used , but the billing is terrible .I sat my bill up to be paid every month and made every payment got turned into collections anyway I call they say I didn’t, pay when I came up with where they took it out of …
I was admitted with Covid in September 2021 and spent 6 weeks in the hospital. With one single exception (that being a Dr. who stopped my treatment and released me too soon a few days after I was admitted) from the time I was admitted …
If I could leave zero stars I definitely would. My husband went in to have a surgery he had prior looked at. We were checked in and sat in the waiting room for hours on end. Even man who came in after us decided to leave after hours of …
Once again another 4 hour wait at pmc for something simple. Unless you are dying and have ABSOLUTELY no other choice then sure pick pikeville. If you do however have any other option take the other option.
I’ve got to give an amazing review to pikeville medical center emergency staff and 4th floor staff members as they was amazing with caring for me and being there anytime I needed assistance and also they was there when I rushed into there …
Terrible experience definitely gnna get a tubal no more babies for me perfectly healthy baby after nicu cause she had jondice but anyway dr refuse to release her cause my family is Karen’s called said I couldn’t have kids even tho I have 3 …
I went in for a panic attack and woke up with a catheter and a busted lip from a ventilator. This is the worst hospital I have ever used. I’ll just stay home and die rather than use this hospital next time. I’ve been in some sorry hospitals …
The staff is amazing and helpful. The hospital itself is a little confusing to navigate but the care you receive far outweighs any negatives.
This is by far the worse hospital I have ever been to. My grandma is a patient there and the lack of neglect is extremely disheartening. We have came in and found her about half out of her bed and the sheet partly pulled off because the …
Money and greed. My family died from Covid no one can stay with them. We had antibodies still couldn’t stay they starved them. No food no water they were mean to them tied them down no Doctors would talk to the family but this one Dork on …
My father was there for about 5 days, he was admitted due to his hematocrit being very low. Dr. Miller was his Dr. while he was there. My father kept complaining of not being able to breathe and the Dr. was very rude to him and told him he …
Without a doubt the worst healthcare facility I have ever been in. A large chunk of nurses are snobby and sometimes inappropriate, they will leave you for hours upon hours and if you step out to look your floor will be empty. They have …
They put AMBULANCE PATIENTS back out in the waiting room for hours. They go completley against the law to be seen in a timely fashion. Half the nurses are on cell phones laughing and talking when you do get a room and act annoyed if you …
My dad was brought here by ambulance for massive nosebleeds (pints of blood). I know walmart is self service but apparently this hospital is as well. Heard all kinds of gossip at the nurse’s station yet my dad’s alarms went off for no one to stop in their conversations. Disgusting!!!!!!!
Would put 0 if it allowed. Came in for sure know what’s wrong with me and needed a simple diagnostic test. Arrived at 7pm it’s now 11pm there’s 2 other people aside from me to be seen and no one has said ONE word to me. I just moved here, …
Beat hospital i ever been to but the billing department is awful its a joke. I tried to set my bill up to be paid everymonth they wanted 340$ a month. I told them I’d pay a 100$ a month. I have been paying that for 4 months and without …
I have never saw so many rude health care workers under one roof. Benita and Cherry are the only nice people on the 6th floor. Act like they are too good to touch you let alone help you. In 7 days I have saw an actual doctor 2 times. They …
I was transferred here due to coughing up blood and kidney failure. The doctors and nurses are very friendly, helpful and very professional. The nurses are always checking on me, brings my meds to me on time and always have a smile when …
This place is not emergency place… this place is like party places for people join in-hanging around talking laugh each other and share there own stories .they doing their job like crabs. The crabs .got so many legs it’s can be faster than …
My wonderful sister has been in this hospital for almost 2 weeks. She came in with breathing problems and multiple other issues.
Her dr has done an excellent job treating her. …
Don’t take your family to PMC go somewhere else. They are not the best hospital in eastern Kentucky they are a joke. You will never see your family again.
7thb floor COVID nurses are mean to the patients the 9 Th floor ICU will let …