Peoples Rural Telephone Cooperative

Telecommunications, PRTC - People's Rural Telephone Co-Op

Since 1950, it has been PRTC’s mission to build, maintain and grow a local network that works for the communities of Jackson and Owsley … See more

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Peoples Rural Telephone Cooperative Reviews ( 23 )

  1. if there was a star lower then one they would get it…the service sucks they always lie to you….they say there here to help LIE…when you need them to call you back they never do…they send you over to a other dept to have a work order …

  2. u should try windstream in manchester ya spoiled ppl. lol 21 YRS of lies and o “we will upgrade it soon, no its just to keep their monopoly, so PRTC please hurry we need you desperately on liberty hills in manchester, dont worry bout the …

  3. Always very helpful they have a 24/7 helpline. If You call before they close most days they can send a technician out same day if its something that needs to be looked at. Have great speeds at fair prices.

  4. Customer service is the worst I have ever dealt with. It takes a minimum of 3 calls to have them send someone to check your lines, because the customer support representatives assume problems will fix themselves so they don’t bother forwarding service requests.

  5. I personally love their service. They have always been kind and polite. I had to move our boxes to clean my entertainment center and accidentally messed my cable and internet up and I called the same day they was there to fix it and they did in less than 5 mins! Thank you all! We very much enjoy our internet and cable!

  6. The ladies inside were very nice and properly explained everything to me. The reason for the 1 star was the fact that this company strips you of your constitutional rights at the door. I honestly thought moving here would be different since …

  7. I love how fast the internet is!!! I’ve had this service for almost a month now and haven’t had any problems with it so far.100% recommend!!!

  8. Best rural internet provider hands down. Customer service is alright most of the time, but I did order a phone service months ago and instead of running a hard line, it was just plugged into my modem. Helps absolutely none when the power goes out and I need a phone.

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