I have banked with them for years making 6 figures my family falls on hard times and these thieves charge me 25 dollars to get my last 96 dollars horrible heartless people wouldn’t recommend them to anyone
Charged a member with trespassing claiming they informed that member. Lost in court as they seemingly tried to falsify certified mail receipts in court. All to try and force a member to default on a loan on property they want to take to sell for profit.
The worst bank to ever exist. Frankly, I don’t care about writing reviews or leaving comments because I don’t care much for this stuff but damn.They’re utterly useless. I have been trying to change my password and they have made this …
Literally the worst banking institution I’ve ever had the displeasure of working with. Cant pay loans online any more. They charge a fee for loan payments and to top it all of the service is best described as a dumpster fire.
It is amazing when you can’t access you account from a Latin American country because that region is banned from access. It is time to shut down and pass it to a different bank…. Don’t create an account in CFCU… Worse bank ever… It’s not about employees … The overall bank is totally Garbage…
The customer service is absolutely horrible, very rude and unprofessional. They were completely unhelpful. Then when I asked her her name she hung up on me.
The worst bank to finance your vehicle through!! Their customer service doesn’t have the same answers (for example: one says no late fees, another says there are late fees, one says they can’t deposit a check and to send a new check- send a …
I am really quite surprised to see these poor reviews. I recently moved into the Ithaca area and was really impressed with CFCUs community outreach & summer concert series. Opening up a checking and savings account was very quick, easy and their customer service is great every time I go in.
We’ve been banking at CFCU for over 20 years. We’ve had our house mortgage with them as well as a number of accounts, including a business account. We’ve been very happy with their service overall and their willingness to work with us on specific questions and needs.
This should be ZERO stars because you guys are AWFUL, AWFUL, AWFUL!!! I’ve been trying to get OFF of e-statements for four months now and have my statements mailed to me. I have been misdirected by your more-than-deficient call center at …
My experience with CFCU has been nothing but positive. For me, it’s very accessible both physically and digitally, they offer a wide range of services and options, are much more customer focused than traditional banks. It’s a refreshing alternative to for-profit corporate banks.
Although CFCU has one of my longest-running accounts –since 1976– I generally avoid the institution.
Pluses: in a period of /falling/ interest rates, this may be the place to put …
This institution employs some of the most combative, aggressive customer service representatives I have ever encountered, particularly Calista. The bank will charge you overdraft fees before they will deposit a check that is delivered & …
This is probably the worst place that I have ever banked. I spoke to a lady today about paying my loan and she was very rude and made me feel like I was not intellectual because I was asked if I had any co signers on my loan. It’s a typical …
Worst bank I’ve ever worked with. Their online payment portal doesn’t work. I’ve had a car loan with this bank for the last 6 months, and had a issue every single month. Don’t send anyone you know or love here, this bank is for enemies only.
Terrible people, assaulting customers, stealing money
i have low credit score they gave me 3 loans
I have banked with them for years making 6 figures my family falls on hard times and these thieves charge me 25 dollars to get my last 96 dollars horrible heartless people wouldn’t recommend them to anyone
Charged a member with trespassing claiming they informed that member. Lost in court as they seemingly tried to falsify certified mail receipts in court. All to try and force a member to default on a loan on property they want to take to sell for profit.
The worst bank to ever exist. Frankly, I don’t care about writing reviews or leaving comments because I don’t care much for this stuff but damn.They’re utterly useless. I have been trying to change my password and they have made this …
Literally the worst banking institution I’ve ever had the displeasure of working with. Cant pay loans online any more. They charge a fee for loan payments and to top it all of the service is best described as a dumpster fire.
It is amazing when you can’t access you account from a Latin American country because that region is banned from access. It is time to shut down and pass it to a different bank…. Don’t create an account in CFCU… Worse bank ever… It’s not about employees … The overall bank is totally Garbage…
The customer service is absolutely horrible, very rude and unprofessional. They were completely unhelpful. Then when I asked her her name she hung up on me.
The worst bank to finance your vehicle through!! Their customer service doesn’t have the same answers (for example: one says no late fees, another says there are late fees, one says they can’t deposit a check and to send a new check- send a …
I am really quite surprised to see these poor reviews. I recently moved into the Ithaca area and was really impressed with CFCUs community outreach & summer concert series. Opening up a checking and savings account was very quick, easy and their customer service is great every time I go in.
We’ve been banking at CFCU for over 20 years. We’ve had our house mortgage with them as well as a number of accounts, including a business account. We’ve been very happy with their service overall and their willingness to work with us on specific questions and needs.
This should be ZERO stars because you guys are AWFUL, AWFUL, AWFUL!!! I’ve been trying to get OFF of e-statements for four months now and have my statements mailed to me. I have been misdirected by your more-than-deficient call center at …
My experience with CFCU has been nothing but positive. For me, it’s very accessible both physically and digitally, they offer a wide range of services and options, are much more customer focused than traditional banks. It’s a refreshing alternative to for-profit corporate banks.
I have been a CFCU member for 11 years and have managed several different accounts there — personal, business, trust, etc. …
Although CFCU has one of my longest-running accounts –since 1976– I generally avoid the institution.
Pluses: in a period of /falling/ interest rates, this may be the place to put …
This institution employs some of the most combative, aggressive customer service representatives I have ever encountered, particularly Calista. The bank will charge you overdraft fees before they will deposit a check that is delivered & …
CFCU does some things well, especially loans. Other things, such as digital banking, are an exercise in frustration. …
This is probably the worst place that I have ever banked. I spoke to a lady today about paying my loan and she was very rude and made me feel like I was not intellectual because I was asked if I had any co signers on my loan. It’s a typical …
Worst bank I’ve ever worked with. Their online payment portal doesn’t work. I’ve had a car loan with this bank for the last 6 months, and had a issue every single month. Don’t send anyone you know or love here, this bank is for enemies only.