Northwest Texas Hospital

Northwest Texas Healthcare System

Northwest Texas Healthcare System in Amarillo, TX is a 495-bed academic teaching facility well known for heart, emergency, stroke and children’s care. See more

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Northwest Texas Hospital Reviews ( 30 )

  1. Nurse puja is the worst. I was transferred Friday for a ruptured ectopic pregnancy to Texas Northwest. All the Nurses had been amazing until 6 am Saturday. I’m obviously stressed out in pain and sad. But apparently so was nurse Puja. I …

  2. I’m a filipino married to an american guy,,,we were travelling to Denton texas to visit my stepson,on the way to Denton we stop by at amarillo ans stayed at holiday inn to rest from a long drive from california,,,i had a horrible headache …

  3. I had surgery here. I am from Lubbock, so I was not familiar with the hospital. After my visit, I cannot express how amazing the staff was. They still have the personal connection that you hope for when going to a medical facility. Thank you for the amazing service.

  4. From the food to all the Dr and nurses who took care of me on the 4th floor was topnotch.I was most impressed with the attitude of the staff they were very respectful and friendly. Continue the awesome job you all provide for your patients. Thanks again

  5. We took my husband to the NWTH ER on Soncy Rd and everything went quickly, smoothly and professionally. The overall care was superb and the doctor (Dr Pearson), nurses and other staff members were excellent.

  6. Went to nwth last night. A friend grand daughter was there in an emergency room. Not a doctor one was there. The waiting room is the too noisy
    All the doors slammed real loud. No one seemed concerned with her injuries. The staff looked so bored. Room for much needed improvements

  7. Only two people smiled or told me their name. Both were students. Kudos to the students. Never knew I saw the doctor. I apparently spent about four minutes with the doctor…two minutes in triage and two minutes at discharge. The doctor was …

  8. My dry cough came back when the temperatures began to fall. I was borderline with cold symptoms. I’m tired of taking OTC medications without positive results. I called Dr Wilhelm’s office for an appointment, and he was able to see me the …

  9. The staff was rude, from the triage nurse to the nurse caring for my father. I was told there was no need to sit and wait with him for hours in the ED. 6 hours later… a van pulled up at my fathers house and dumped him at the end of his …

  10. Writing this as we wait in ER with 97 yo father-in-law. Have been here since 1:45p, it’s now 7p. He has had nothing to eat or drink since 9am. Won’t give him anything without Dr’s ok. Can’t find his admitting Dr. Have talked to nurses, …

  11. I liked being called the day before to be registered. It was nice not to wait and the procedures went quickly. The technician was very professional. She did have to make a change from one procedure the doctor ordered. Thus, I am not sure if all the procedures were completed.

  12. The worst ER. Go to BSA. I live 3 hrs away and as my wife is rushing me there I become unconscious, so she calls 911 to get the ambulance to meet us. Whenever we get to the ambulance i am unconscious without any vitals. So they take over …

  13. My family and I are located in Georgia but my brother was recently hospitalized here. Since we’re 1,300 miles away, we are unable to be with him. I called the gift shop and Ms. Pauline was SOO kind and patient in helping me pick out a “get …

  14. This review is specifically for Sarah P in pre-admit and Emily M in facility lesion. In dealing with my problem, both were gracious, kind, helpful, and patient. Both advocated for me and both were professional and informative. I am very …

  15. Came in for my infant needing to be admitted. The room definitely needs some stuff replaced. The “Couch” has lots of rips and tears. Our light doesn’t go off at all. There is no way to get toys for our baby because they lock them up …

  16. Had a great experience. Only 2.5 hr total time spent there from check in to discharge. Had 4 stitches put in my finger and the ER Dr. was fantastic! Everyone that I had contact with was professional and courteous in everything they did. Very friendly staff.

  17. We like Northwest so much better than BSA. I took my son in tonight because his finger was accidently slammed in a door by a sibling. The staff was kind, prompt and so good with my boy. Check in, x-rays, splint, discharge was all about 2 hours. It was so nice to be in an efficient place.

  18. I highly recommend Northwest Texas Healthcare facility at Coulter and 45th. I didn’t know this place existed and was SO very impressed with how convenient and clean it was and the staff were ALL AWESOME!!! Tami was my nurse and she made …

  19. If I could give no stars lord knows I would. I have been in hospitals in Lubbock and never have we ever been treated with such disrespect and insensitivity until coming to Northwestern hospital in Amarillo. We are a family in a scary and …

  20. This was my first time having surgery with NWT and they were amazing. Dr. Bass the anesthesiologist was the best part. He was kind and helped with anxiety. He also took the time to pray of me! The only thing I didn’t like was the pre and …

  21. I cannot thank the staff at NWTH enough for their kindness and caring for me during my surgical procedure. The did everything to make sure I was taken care of in every way possible. I wanted to stay the night after my procedure but there …

  22. This time the staff and nurses were polite. The x-ray lady made me feel like i mattered and was very professional. The only problem is that i went in thinking my big toe was broken. My foot was x-rayed and i sat there for an hour and a …

  23. I was treated with the utmost respect and compassion. Everyone took very good care of me. They were always right there and answered all of my questions. I was very impressed with my RNs…Destiny, Rileigh, Logan, Stephanie, and Calli; …

  24. While I understand the E.R was crazy busy the nurse at the checkin station showed a lot of compassion. She said, exactly the wait time because I wait 4 hours. I give 5 stars for these individuals that work in the E.R. This is an extremely …

  25. The nursing staff was so helpful. They were top notch and very comforting and kind. Like any where though, the were some issues.
    1.The noise. The nurses were LOUD.. i guess the nurses were doing rounds. They …

  26. I was kindly welcomed upon being admitted for surgery. Courteous, caring and kind employees greeted me. I was very well taken care of before, during and after the surgery. The doctors and nurses showed true compassion. They managed my pain …

  27. I was admitted as an emergency cardiac into ER. They were extremely busy but the care was good. Due to the hospital being full, I had to stay in ER overnight and next day before getting room. Staff was friendly and efficient. After being …

  28. I had a great experience when I got induced. Hillary took great care of me and I’m not sure if I would’ve been able to give birth without the epidural if it wasn’t for her. She was super patient and understanding. …

  29. I gave birth here and this is the best hospital I have ever been to. The labor and delivery staff are so sweet and caring. Not just them specifically but all the other staff that I had ever spoken to and came across. This hospital is so …

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