Noran Neurological Clinic

Noran Neurological Clinic

We’ve been providing comprehensive neurological services for nearly 50 years and currently see patients at six locations in Minnesota. On-site services include adult and pediatric neurology, sleep studies, infusion, EEG, EMG/NCS, and imaging.

Connect

Noran Neurological Clinic Contact Details

Noran Neurological Clinic Reviews ( 111 )

  1. I had been a patient of Dr. Exconde at Noran for 12 years. It took me 3 months to get in with the new neurologist Dr. Dang(who took over Dr. Exconde’s patients) then to find out that he couldn’t see me for 7 months for my recheck. There …

  2. Knowledgeable and listens to your symptoms with sincerity and professionalism. I am thankful for the neurologist who work here ,there a great team !

  3. Wonderful staff. Great support. Wasn’t sure what to expect with some of these comments. Yet, the team was quite pleasant, attentive, helpful and knowledgeable. Will return.

  4. The woman who answered the phone (Heidi) was so unbelievably nasty. Barely got out two words before she hung up on me. Called back and got the same bad attitude

  5. Worst decision of my life coming to this clinic all they did was give me a bunch of sleeping aids did not help me with my migraines the doctor did not listen to anything all he kept telling me that my problem was I had a lack of sleep which …

  6. After sitting in there waiting room for 30 minutes they cancelled my appointment because I was 10 minutes late. 5 of those minutes were spent staring at two empty receptionist desks.

  7. I felt like cattle coming through here. Nevermind giving the patient time to explain their symptoms. Like a revolving door collecting insurance dollars, “Here’s some tests and next!”.

  8. Nice, helpful, understanding, & kind. Love the waiting room area and building. It’s nice,clean & etc. It’s nice that they have coffee & etc for there patients and etc. I like my MD a lot. She is so nice & helpful.

  9. The lack of care in this place is astounding. They dont do anything to make the process any easier for people struggling with their health and trying to get diagnoses. I had a couple of procedures here that I cried through and basically …

  10. I see Dr.minette she’s always been amazing it’s been a long road with my migraines and she’s been very accommodating with trying new meds and working with my terrible insurance I’ve found a medication that works for me thanks to Dr.Minette

  11. Waited three weeks and drove 40 miles for an appointment for a very scary and urgent issue, only to find it had been mistakenly canceled and no one had informed me. I have also spent 15+ minutes waiting on their phone system to be helped. Not at all impressed.

  12. Only good thing about this clinic isn’t your doctors the scheduling department is always messing up always some excuse people are rude overall overall not a good clinic.

  13. I have hated Noran from day one. Communication was so terrible for me. I am now left stranded with MS with no neurologist or nurse and medication that is giving me severe welts and they can never give me correct answers. Unfortunately I owe this company a handful of money they don’t deserve. Cant wait to start treatment at the U of M!

  14. Gave them two stars previously. However, dealing with them again, the receptionists are extremely abrupt, unfriendly, and rude. Dr. A.C. report claims to have done an extensive workup with an just an EMG and MRI despite the fact they don’t …

  15. I have received services at Noran 5-6 times and literally every single time I have had to wait 15-25 minutes to get into my appointment. They seem to always be behind schedule. I have another appointment today and I plan to show up 20 minutes late so that I don’t have to wait.

  16. After a month of no answers, a dr who I had to correct numerous times and being sent to the e.r. At Abbott northwestern because they failed with the procedure, they wouldn’t even give me a follow up appointment when things weren’t going as …

  17. I see Dr. Vaou to receive treatment for my Dystonia. We are very compatible, and I receive excellent care from her. The Staff that I have had contact with, are all super helpful and friendly. Dr. Vaou referred me to Dr. Ryberg for an …

  18. We’ve been going to appointments at Noran Clinic for the past 1.5 yrs & have been very pleased with the service & care we’ve always received there. Every encounter- from the front desk, scheduler, nurse line & neurologist- with staff is friendly, professional & caring.

  19. There are so many good things I could say about the Noran Neurological Clinic, particularly Dr. Damergis, that I almost don’t entirely know where to begin. The most obvious however is that this is the first (and only) doctor I’ve …

  20. Had 3 appointments there with Janet Elgallab, MD. First appt- my son and I waited 45 minutes after our appt time to get in to see her. Our second appt- we waited 15 minutes. Our third appt- we arrived 7 minutes late and we were told we would have to reschedule. We will not be returning and will never recommend them.

  21. Perfect experience at Noran Clinic and Dr John Damergis was waiting for me in his office when I arrived! Dr Damergis is very thorough, listens, does not “label” you and is compassionate. Also, the entire staff was helpful and caring.

  22. From the time I went in I had a sinking feeling that this was a terrible place. First the doctor doing my exam said, “don’t make me gag you”! Second the doctors don’t take it into consideration that I pass out from low blood pressure …

  23. The doctors was great. The problem came when my employer didn’t tell me my insurance was canceled anf I got a rather large bill. I was in long term disability and set up payment arrangemnts. The canclled them because it wasnt enough per …

  24. I wish I’d gone elsewhere. Dr. Chiasson was dismissive and not a good listener. I did not get the care I needed, and was left feeling bullied instead of heard.

  25. Dr. Fred Lux is excellent!
    The same cannot be said for all the support staff at Noran. There can be frequent tech/billing /scheduling SNAFUs. Dr Lux is accommodating but the weekend …

  26. I had appointment with Noran Neurological Clinic today (December 16, 2014) at 2:30 pm. My appointment was set up more than 3 weeks ago. I checked in at 2:15 pm and waited until I was called at 4:05 pm and dumped in an empty room. After I …

  27. Absolute nightmare!! New neurologist that had no knowledge of processes in his own office. Told me to go back to family practice Dr. for blood test, when they do it right there in the office at Noran Clinic. When the results came back, I …

  28. I love this clinic. Dr. Schrieffer probably my favorite provider ever! I’m going to rant here a bit after reading some one star reviews: Please understand this is a SPECIALTY clinic meaning they are likely not going to have appointments …

  29. I have been going to Noran Clinic – Minneapolis for about two years now. I have had nothing but great care. They are prompt to check me in, room me when there is one available and I rarely wait for the doctor more than 5 minutes. Of coarse …

  30. Heartless and soulless people. It’s all about money. My wife has M.S and had been seeing them since 2017. We all agreed to pay them $200 per month with my HSA card. I had a new card this year and skipped the month of January due to issues …

  31. I suffered for two years and saw so many different Doctors that would just send from one to another. Then Finally ~ I was referred to the Notan Neurological Clinic. I received the utmost respect, courtesy and amazing care! Within 2 hours …

  32. My daughter waited OVER 6 MONTHS for an appointment. They kept rescheduling us. Rescheduled us EVERY SINGLE MONTH FOR SIX MONTHS. Does she have a tumor on her spine? Well we don’t know because they won’t see her. I hate this place.

  33. I see Dr Chaisson in Plymouth, but went downtown for a sleep study. Everyone answered questions clearly and the room was not hospital like but kind of like a nice motel room. Food was great which is nice if you are there for 12-24 hours. …

  34. This place is horrible I had an appointment for my migraines and the doctor told me not to say anything until he was done and when I told him when I was noticing them more he said well we can’t control the weather and gave me a generic list …

  35. I drove all the way from Buffalo for my 7:40 AM appointment on today Tuesday, March 6 when we had a major snowstorm last night and the roads are absolutely terrible. I drove at about 20 mph the entire way and called to let them know I was …

  36. I have to say I read these reviews and they certainly don’t match to my experience. Dr. Chaisson is an amazing Dr. I see her at the Plymouth clinic. I went to the Minneapolis location today for an MRI and the front desk and the technician …

  37. Let me be clear. Dr. Dorn is AMAZING. I have been seeing him for years and just moved to this area and wanted to follow him. I however am extremely horrified at the way the Noran clinic treats patients. The nurses over the phone are …

  38. I had a bill for years that said zero due. Then all of a sudden I get a letter saying if I don’t pay now I will be sent to collections. I called to ask what it was about and was told I had an outstanding bill. I told them I would pay but …

  39. The reviews mostly ring true for me. The doctor we saw was good and I felt that the consult was thorough. But the support staff are very rude and cold. It feels like a factory. The only pleasant part was the coffee and they got rid of that.

  40. I’ve been going here for about 13 years now since I was 8 or so, and I really enjoy every visit. This was the last time I will see me pediatric neurologist, though I will continue care for adult neurology and see my pediatric neurologist …

  41. Sleep study was fantastic, appointments with the doctor have been fine, but I have never been turned away for an appointment before this place. I literally arrived 2 minutes late (because of all the construction in South Minneapolis causing …

  42. I was told that my doctor was running 15 mins late which is understandable. Doctors get busy, that’s fine. I was called back 25 minutes later though and then put into an empty room. My appointment was supposed to start at 12:10. I waited in …

  43. I have been at the clinic multiple times over the past several years for two types of treatment of a chronic condition. I could not speak more highly of the two neurologists I have worked with. I’m confused to see that so many people have …

  44. I scheduled an appointment to be seen after a long absence. I had been diagnosed with multiple sclerosis in 2008 and started on Copaxone as well as twice having 5 days of Solumedrol infusions for relapses. I stopped going after being turned …

  45. Not very good at all Offer pills or injections at $1800 or more a pop. Headaches are still horrible. Meet with a Dr or PA every 6 months or year! Cant ever get help! Oh in collections now for a $400 dollar video call for 15 mins and a pill perscription. Run if you can!

  46. I have never left a review before… A family member of mine had a virtual appointment scheduled with Dr. Damergis at 2:30pm. At 3:00pm, she had not yet spoken to anyone. She called the clinic, waited on hold for 15 more minutes, and was …

  47. Unbelievable! After 6 weeks of patience, mine has finally run out. NO follow-up with doctors, only message takers on the phone. NO opportunity for face to face follow up with doctor UNLESS you are willing to wait 4 weeks or more! Prescribed …

  48. This Dysfunctional Clinic has a 2.5-Star rating for a reason. I only went here because I was referred to see a specific neurologist. The physician declined (refused) to confirm a diagnosis of a TBI (traumatic brain injury) in the face of …

  49. Dr. Chiasson Declined to refill a prescription for migraine medication until I could be seen, even though the earliest opening she had was two months in the future. She suggested that I call the clinic if I get a migraine. What if I get one …

  50. Dr. Soren Ryberg has been extremely thorough, thoughtful, professional and caring. His RN, Jessica, and he are responsive, timely, available and follow up. It’s comforting having such a knowledgeable and experienced medical team.

  51. My daughter has been seeing a pediatric neurologist in Noran Neurological since she was 6 or 7 years old she is now 12 years old! She has a rare muscular/neurological condition called Spinocerebellar Ataxia 15! Fargo ND couldn’t handle her …

  52. Dismissive treatment, rude staff, misdiagnosis, unreasonable scheduling. Worst experience I have ever had with a Drs office. My symptoms are 100% unresolved after being a patient for the better part of a year. Was told completely …

  53. I’ve seen several neurologists and nurse practitioners at Noran Neurologic Clinic. It’s a comprehensive center and since 2005 my care at three locations and several departments has been top notch. I’ve dealt with secretarial staff to my …

  54. Read ALL. This place is TERRIBLE. I had a reaction to Botox I got from Dr. Amme Chandrabalan and was refused to be seen and followed up with and ended up in the ER a 6th time because of them. It’s all about money I think. Here’s my story: …

  55. Mostly a good experience with my Doctor. They made me see a Nurse Practitioner instead of him once and she was over an hour late, and did not help me at all. Tried to put me on meds that I am allergic to. Was an awful experience that one time. However, when I see my usual doctor, he is in general very helpful and compassionate.

  56. Don’t believe the other reviews. This place has always been amazing. I’ve been at Noran for many years for migraine headaches. The front desk staff is always lovely and Dr Dove is the nicest doctor I’ve ever had. The doctors before him were all great too.

  57. I am so shocked by all of the negative reviews. We have had the most positive experience with the entire staff at Noran Clinic. Dr. Janousek has been amazing with our daughter for the last 12 years. He is so attentive and knowledgeable and …

  58. The absolute worst healthcare experience ever. The staff is disorganized, provides conflicting information from one professional to the next, AND treats patients rudely. They make a big deal about having a patient portal, but never check …

  59. I went to the Minneapolis Noran Clinic in June 2019 for an MRI. Easy parking! (Free parking!!). Interior of MRI building is very bright, clean and quiet with free coffee and tea. Melissa checked me in and she was super friendly, personable …

  60. My husband sought care at the Minneapolis clinic with Dr. Chandrabalan for migraines and a history of meningitis. During his visit, we explained to her that my husband felt he was experiencing the same symptoms As when he had meningitis a …

  61. This specific Minneapolis location has cancelled my appointment twice and then doesn’t have an opening for another two months. If I could rate this place a zero I definitely would. The first time was because I didnt show up 15 minutes early …

  62. I really like my Noran neurologist in Minneapolis, but my experience at the Noran Sleep Clinic in Blaine left a lot to be desired. Be warned that you will not have a consultation with the doctor running the lab before the study takes place, …

  63. Dr sent prescription to wrong pharmacy, delaying my care. Took over 30 minutes to get someone from the office to fix the situation, and even THEN i was almost pawned off on someone else. Finally, I have attempted several times to get my …

  64. Took my son there at age 6. The Dr literally shrugged his shoulders at the appointment and said sometimes they just don’t know why kids have constant headaches and there aren’t enough studies on it. Dr wouldn’t order any imaging. At age 11 …

  65. Terrible experience with Noran, Minneapolis. I was diagnosed twice with the same condition and was referred to Noran by an ER doctor. They couldn’t see me that same week which I understood. When I got there, they did a normal migraine test …

  66. I became a patient here in February 2021, I see Dr. Staab and have only been to the Plymouth and Blaine locations. Every experience I’ve had with the doctor and other staff has been positive. I have felt heard during all of my appts so far …

  67. Poor customer service. No sense of urgency even after our primary doctor called to get my daughter in right away after emergency room visit. Called a different provider and they were able to get us in next day. Primary care physicians should not refer to Noran and refer elsewhere!

  68. I have had several appointments and multiple interactions with Noran Clinic over the last 9 months and have nothing positive to say other than the superb quality of the neurologist herself. I am posting this review after attempts at …

  69. Horrible experience here, would not recommend unless you want your care to be neglected. Showed up for my appointment on time, took 10 mins to get checked in and they let the provider cancel (8:08AM!) even though it took 6 weeks after my …

  70. I have been going to the minneapolis location for years and to be honest this place used to be top notched. It was easy to get in and the woman who saved my life, Dr Evans was working there. I can honestly say after she left and moved to …

  71. I never leave reviews. I have not seen a neurologist since my appointment with Dr Todd Adams. Instead of caring to explore and test further, he suggested “somatic.” That’s what I got for describing symptoms and health history. Save your …

  72. I only leave reviews in extreme circumstances, and this is absolutely an instance where I will take time out of my day to drag this place through the mud. I got a referral from my pcp after experiencing 3 months of tardiv dyschenesia …

  73. I’ve never had any of the issues stated in other reviews. Maybe one issue with scheduling but it was quickly resolved. Everyone has been responsive and kind. Dr. Ryan has been great to work with for my daughter’s care.

  74. I worked here for one week via a temp service ( Robert Half) last mth. I caught on by day three and was checking Patience and on my own after that. I was very friendly energetic and thought maybe this could be a place that I could possibly …

  75. Miserable experience. I’d been waiting over two months for an appointment to get trigger point injections in my neck and shoulder, something I do 1-2 times per year every year. I’d taken a half day off work, and made the one hour drive to …

  76. The stars are only for my doctor, who I enjoy and think does a pretty good job explaining things. Everything else is extremely frustrating. I have been a patient for 2 years at the Blaine location – primarily telehealth visits for migraine. …

  77. Went there with an active concussion and post concussion syndrome secondary to skull fracture/TBI. They tried botox for migraines and told me I have tremors, I ended up needing emergency gallbladder surgery and they kicked me out, also was …

  78. Lack of follow-up and follow-through. I have requested medical records for two years and they keep refusing to send the records. They cancel the appointments at the last minute. If you want care or follow-up / follow through go to another doctor!

  79. was told i have epilepsy, and then out on meds after one EEG, and then told i don’t after another 2 preformed by 2 more people. not sure if it’s just a big scam or what but i would actually like to know what is going on with me. instead …

  80. Horrible experience with billing. The doctor I saw was great, but their billing department wrote my address incorrectly (wrong city) and instead of calling or emailing me to request payment they sent my balance to a third party collection agency. What an absolutely horrible way to treat a client/patient.

  81. My doctor had been helpful, but then I stopped responding to any treatments, and she admitted she had no ideas on how to help. I thought that meant I should be able to see a different doctor, but no, they instead I had to explain multiple …

  82. Every single person I’ve encountered at Noran treated my grandson with warmth and compassion. Dr. Ryan is wonderful and is, at root, the cause of my grandson’s successful diagnosis and treatment. I would return to this clinic without a second thought. Thanks guys!

  83. Do not even bother seeking migraine treatment at Noran Clinic. I’ve attended the facility for over two years with no real effort by their staff to fully understand the scope of my condition. Throughout my therapy, I haven’t felt truly …

  84. Providers at Noran have been able to find treatments for my headaches that work. The problem, however, is that my provider is extremely unresponsive. I have waited nearly two weeks for her to call in prescriptions that she promised to do …

  85. The doctor and team need to appreciate how patients wait with much anxiety for results after a medical test. Neither the doctor nor a team member communicated our test results and treatment protocol. Instead, I had to call in after more …

Leave a review

Your email address will not be published. Required fields are marked *