From virtual blindness to sight. Since early childhood my vision has been poor, useable vision in one eye only and in that even the big E was beyond me. Upon learning I had cataracts I was referred to Northwest Eye Surgeons. They performed …
Very frustrating been having to wait long time to get my glasses. My first pair lenses came out after being adjusted. I had to wait another several weeks for my new pair! Also, they ordered me bigger lenses to fit the frame 15 min of being …
Nurses were visibly annoyed with me for being nervous over repeating a test that had previously caused me to faint.
Left in the scarcely populated waiting room for well over an hour to “let my …
I picked this office because Dr Boyle was recommended and it was close to my office. I constantly made appointments for first thing in the morning and wasn’t seen until at least an hour later than the appointment. One time they dilated my …
I have been going to THE BEST in Columbus for many years. They are into complete EYE HEALTH. With high risk in my family, I would not consider going anywhere else. People complain about the wait… Really??? My eyes are worth more than 2 hours once a year. Highly recommend!
15 minutes past my appointment time i finally get seen and that’s just for the vision test and then go to another waiting room in the back. How many waiting rooms does one place need? Come here on time and can’t be sean at the appointment …
Do not go for a routine exam. I have a medical issue and they handed it wonderfully. I thought I would go back for my routine. Last year they did not bill my routine exam correctly. I was able to call and have the claim corrected. This …
I had cataract surgery on both eye within a week apart. The experience was amazingly wonderful. Great surgeon (Dr. Brown), Great staffs. Not only they were all professional, they had the passion for their work to make you comfortable throughout the process. Want to express my gratitude to the all people involved.
Do you like to wait a long time? If so this is the perfect place for you. It never takes under an hour to see a doctor. You could checking for your appointment, see the nurse leave to go watch a movie and then come back and still wait to …
I have been going here for years and have gotten excellent care from the opthamologist. I didn’t give it 5 stars because of the wait…you do have to wait a long time. I also don’t like that you don’t see the same optometrist every year. I …
I’ve been seeing the doctors at this practice since September 2001. They are thorough and I trust their expertise. However, be prepared to wait and wait and wait when you have an appointment. I don’t know how many patients they schedule …
I read these reviews before my first visit and was a little concerned, but I’m pleased to report that my experience with Northwest Eye Surgeons was EXCELLENT in every respect. The receptionists were always friendly. I never had an extended …
Such a shame to give this rating. I had been going here for years and the service just keeps getting worse with the wait getting longer and longer. The doctor is very competent if you can ever see him. They will nickel and dime you for …
Be sure to set aside plenty of time for a routine eye exam – it’s typically a 2-3 hour duration in the office. They are SLOW. You think the main waiting room is packed? Wait until you see their other waiting room! When you finally get …
So you make an appointment a year in advance and then the Doctor cancels the appointment and now you are subject to the “earliest” he can see you is two months out and you have no say to the time/day. These people make you feel like you …
Lucky I didn’t see the reviews before my visit. the wait time was not even above average. I was in the waiting room 3 times during my first visit, and non of them were long enough to let me sit tight.
Extremely thorough and well organized doctors and staff. Dealing with your eyes is very critical. No room for error. My experience was excellent with very good results. The surgery center is next door and that was a very good experience as well. Nice to have a quality group of professionals for such a delicate area.
Professionally, they provide good service. However, they are horrible at not having any consideration for patient’s time. I had to wait an hour and a half before I was finally seen by an ophthalmologist. Most of the people in the waiting …
30 minutes late getting back to a room with no explanation or apology.Sent to another waiting room for 15 minutes. Spent five minutes with the doctor then shipped back to the waiting room. Stop there for a few minutes then was ushered into …
I have been going to Northwest Eye Surgeons for nearly 8 years. Dr Whitaker diagnosed my glaucoma and has kept it from progressing with medication and vigilance. If waiting is necessary, I’m fine with it. I’ve always had to wait at …
Dr Dan Brown should be recognized for his outstanding commitment to excellence. Courtesy, knowledge and going above and beyond with his patients care are some of many traits we should recognize. Minimal pain and comfort, explain thoroughly …
First Appt was good – saw a doctor within 20 minutes of my actual appointment time. Second Appt horrible, 1.25 hours after Appt time (I arrived on time) and still haven’t seen a doctor. Will not be returning.
After having an eye issue that became so painful I couldn’t be in any light. I finally got in for an appointment several weeks later only to find out there had been a contact stuck in my eye for severals week. As others mentioned I also …
I was a little unsure about going here based on the reviews. Not the quality but the wait. I was unsure to the point I brought my pc and intended to do work before my appointment. …
Terribly long wait
Registration person was very rude and nasty.
Very,, very slow… time after time. It is time to change to another eye doctor.
Better experience this time..the eye doctors are great, but the administrative staff is very inconsistent.
Five stars for their glasses department. Nice, friendly staff and good collection.
They do a thorough job but be prepared to spend a minimum of 60-90 minutes for an exam.
From virtual blindness to sight. Since early childhood my vision has been poor, useable vision in one eye only and in that even the big E was beyond me. Upon learning I had cataracts I was referred to Northwest Eye Surgeons. They performed …
Very frustrating been having to wait long time to get my glasses. My first pair lenses came out after being adjusted. I had to wait another several weeks for my new pair! Also, they ordered me bigger lenses to fit the frame 15 min of being …
Been going here for years. Love everyone there. Wait time sometimes get out of control but it’s worth the wait.
I would not recommend this place for even your routine eye exams.
It seems that every time they mess up my insurance. I had to go in 3 times …
Nurses were visibly annoyed with me for being nervous over repeating a test that had previously caused me to faint.
Left in the scarcely populated waiting room for well over an hour to “let my …
I picked this office because Dr Boyle was recommended and it was close to my office. I constantly made appointments for first thing in the morning and wasn’t seen until at least an hour later than the appointment. One time they dilated my …
I have been going to THE BEST in Columbus for many years. They are into complete EYE HEALTH. With high risk in my family, I would not consider going anywhere else. People complain about the wait… Really??? My eyes are worth more than 2 hours once a year. Highly recommend!
15 minutes past my appointment time i finally get seen and that’s just for the vision test and then go to another waiting room in the back. How many waiting rooms does one place need? Come here on time and can’t be sean at the appointment …
Do not go for a routine exam. I have a medical issue and they handed it wonderfully. I thought I would go back for my routine. Last year they did not bill my routine exam correctly. I was able to call and have the claim corrected. This …
I had cataract surgery on both eye within a week apart. The experience was amazingly wonderful. Great surgeon (Dr. Brown), Great staffs. Not only they were all professional, they had the passion for their work to make you comfortable throughout the process. Want to express my gratitude to the all people involved.
Do you like to wait a long time? If so this is the perfect place for you. It never takes under an hour to see a doctor. You could checking for your appointment, see the nurse leave to go watch a movie and then come back and still wait to …
I have been going here for years and have gotten excellent care from the opthamologist. I didn’t give it 5 stars because of the wait…you do have to wait a long time. I also don’t like that you don’t see the same optometrist every year. I …
I’ve been seeing the doctors at this practice since September 2001. They are thorough and I trust their expertise. However, be prepared to wait and wait and wait when you have an appointment. I don’t know how many patients they schedule …
I read these reviews before my first visit and was a little concerned, but I’m pleased to report that my experience with Northwest Eye Surgeons was EXCELLENT in every respect. The receptionists were always friendly. I never had an extended …
Such a shame to give this rating. I had been going here for years and the service just keeps getting worse with the wait getting longer and longer. The doctor is very competent if you can ever see him. They will nickel and dime you for …
The doctor told me that I must be making up my symptoms, or that my vision problems were “all in my head.” Turns out I had Myasthenia Gravis.
Be sure to set aside plenty of time for a routine eye exam – it’s typically a 2-3 hour duration in the office. They are SLOW. You think the main waiting room is packed? Wait until you see their other waiting room! When you finally get …
So you make an appointment a year in advance and then the Doctor cancels the appointment and now you are subject to the “earliest” he can see you is two months out and you have no say to the time/day. These people make you feel like you …
Lucky I didn’t see the reviews before my visit. the wait time was not even above average. I was in the waiting room 3 times during my first visit, and non of them were long enough to let me sit tight.
I see Dr Rogers for my eye care. He is very good, patient and caring.
Alana was so helpful with ordering contacts and called multiple times updating me with when they would arrive!
Extremely thorough and well organized doctors and staff. Dealing with your eyes is very critical. No room for error. My experience was excellent with very good results. The surgery center is next door and that was a very good experience as well. Nice to have a quality group of professionals for such a delicate area.
Professionally, they provide good service. However, they are horrible at not having any consideration for patient’s time. I had to wait an hour and a half before I was finally seen by an ophthalmologist. Most of the people in the waiting …
Friendly staff and expert doctors. Dr. Rogers removed a lump on my eyelid, and my eyelid looks great. Quick, professional and minimal pain. Thank you!
30 minutes late getting back to a room with no explanation or apology.Sent to another waiting room for 15 minutes. Spent five minutes with the doctor then shipped back to the waiting room. Stop there for a few minutes then was ushered into …
I have been going to Northwest Eye Surgeons for nearly 8 years. Dr Whitaker diagnosed my glaucoma and has kept it from progressing with medication and vigilance. If waiting is necessary, I’m fine with it. I’ve always had to wait at …
Dr Dan Brown should be recognized for his outstanding commitment to excellence. Courtesy, knowledge and going above and beyond with his patients care are some of many traits we should recognize. Minimal pain and comfort, explain thoroughly …
First Appt was good – saw a doctor within 20 minutes of my actual appointment time. Second Appt horrible, 1.25 hours after Appt time (I arrived on time) and still haven’t seen a doctor. Will not be returning.
After having an eye issue that became so painful I couldn’t be in any light. I finally got in for an appointment several weeks later only to find out there had been a contact stuck in my eye for severals week. As others mentioned I also …
I was a little unsure about going here based on the reviews. Not the quality but the wait. I was unsure to the point I brought my pc and intended to do work before my appointment. …