OAT is a hearing specialist, allergy clinic, Ear Nose and Throat doctor, and sinus specialist serving the greater Nashville, TN area. Visit us today. See more
Otolaryngology Associates of Tennessee Reviews ( 250 )
Dr Mantle and his staff were professional, explained everything so that I understood. I had questions after my visit and used the portal, they responded within a few hours.
I have been going to the doctors and nurse practitioners for several years. Everyone has been friendly and personable to me and my son, who also sees them. I particularly like the care I receive from the nurse practitioners. They are often …
I never leave a bad review but today I have to voice my opinion to warn future patients. I understand having to wait, but being lied too about the situation is insulting. After waiting for 45 minutes, I asked the receptionist why the lady …
Booked early in the day with the hopes of avoiding the long wait times that everyone else reviewed. My appt was at 8:20 for my 9 month old baby. She has been struggling with ear infections so you can imagine our eagerness for this …
Dr. Deaton is incredibly dismissive and inconsiderate of the time of his patients. He ALSO prescribed a medication I’m highly allergic to (anaphylaxis) because he never asked about my allergies! His nurse is INCREDIBLY rude and …
DON’T GO HERE. They told me my appointment was at 8:00 and then when I arrived they marked me as a no show because they said my appointment was at 7:45. They had absolutely no flexibility, even though they’re the ones that told me to arrive at 8:00.
Everyone at OAT’s is amazing. They really care about their patients. The doctors; especially Dr. Mantle really listens to what you have to say. If you need a specialist in this field, seek out OAT.
Easy to get an appointment staff treated me good Dr. took her time and listened to my concerns I felt very comfortable with her. Anxious to go back to see if she can help me with my concerns. …
The staff very professional I was a little anxious first time going to an ENT didn’t know what to expect.Dr Mantle was great listened and concerned and working on my solution thank you.
Do not got to OAT!! they made me wait for 2 hours before I was seen. Than once they finally got to see me. They took me in the room. I went in for ring in my ear and I seen Dr.Daniel sack. He was awful he looked at my ears and ask me a …
They really had great doctors, but others in the place were…,., Please DO NOT come to this place for anything, I had the worst nightmare at this place this morning!!!!!!!!!!!!!!! I wish I read the reviews before I came in….. The front …
I’ve been going to a OATfor over four years now everyone in the office is always been very professional handle you like a personal friend has always given a professional service very efficient and great service always been very pleased I …
I was very happy with this visit. Everyone was very nice and helpful. Dr. Deaton answered all our questions and we are looking forward to a solution with our daughters allergies.
Dr. Deaton was so nice and explained things very well. His staff were all very nice. Had to wait in the waiting room longer than expected, but it was well worth it.
I want to give them more stars based on Dr Mantle, who is such a caring and compassionate doctor. But this place is a mess and I should’ve gone with my gut. First appointment they wouldn’t see me because I “didn’t get insurance …
Dr. Howell was very patient, thorough, kind and still matter of fact which this new mother wanted for her consult. We will come back for any other ENT needs in the future!
Always enjoy my visits to OAT and Dr. Owen—organized and congenial and the allergy drop therapy has changed my life. I wish everyone’s health could be so positively effected.
Great experience, everyone was nice and friendly. I saw Dr. Mark Deaton very pleasant did not rush through office visit and explained everything well. I will be returning for follow-up visit. You want be disappointed give them a call they will help you.
Long on waiting. Short on listening. I’m glad that they are relocating. I had to go to four buildings before I found the right one. Lots of walking in extreme heat was required.
My husband has been seen by Shelby at OAT for several years. We highly recommend the company and especially Shelby.
Thank you Shelby for always being there for us.
Excellent care from entire staff! Not only were the bi-annual cleaning and checkups well done, but an ongoing problem from before our out-of-state location was identified and corrected. I recommend Dr. Torti and his team without reservation.
Dr. Howell and her staff are top notch. They made me feel right at home and were very professional yet considerate while performing a somewhat painful procedure.
Dr Crook was very professional and knowledgeable regarding my cancer. Explaining in detail regarding what was being done to find source of problem and how he and my other team of Doctors would map out my treatment plan.
Dr. Deaton is very knowledgeable. He took the time to listen and figure out the issue and treat. Donna was very kind and friendly. Will have me coming back and referring family and friends.
Dr.Viner is the BEST doctor hands down. He sees my grandmother every 2 months for ear cleaning. She sits and talks to him about all her problems and he listens along with giving her answers to them. We don’t know what we’d do without him.
My visit with Dr Jerald Crook was very professional. He took time to explain my situation about my hearing.
His Staff was exceptional and very helpful …
Dr. Mantle was excellent! He was thorough, concerned, informed and took appropriate time to listen and treat the patient…a rare find in most physicians.
Very positive new patient visit with Dr Parnell. Very prompt without a long wait. Office staff pleasant and thorough. Back for bloodwork and same positive experience!
I have been one of doctor Viner Patients 20 yrs ago,referred by Mother. Moved to different county,tryed different ENT..I have a rare genetic hereditary disorder. The last two years I have been a patient again. Getting things taken care of that are required. Very very compassionate doctor. I would recommend
The technician, nurse, and doctor were a great experience. didn’t enjoy the “sign in on a tablet” routine. For me, the tablet timed me out, wouldn’t let me back in, and lost the info I had entered.
I was nervous about visiting OAT for my sinus/nose issues but Dr. Viner made this a great experience. He took the time to get to know me and my sinus history, and by the end of the visit we had a gameplan in place and the next appointments …
Dr. sent over referral on a Friday morning. I also called & left a message that day. My husband has been suffering from ear pain. It is Wednesday, the following week. I still have not heard from them.
Fantastic ENT office and staff! Smooth check-in, effortless new patient registration and minimal wait time. Office observed all federal COVID-19 guidelines. Dr Deaton was superb and very thorough and made me feel welcome as a new patient. Highly recommended!
Dr. Wright remembered me from one previous visit, quickly determined my current problem and addressed it. He gave me clear written instructions for my post visit care and was clear about why it was important. His nurse was attentive to help me when needed.
Please save yourself immense amounts of frustration and do not get surgery here. My first appointment for the actual surgery was rescheduled once due to an emergency surgery – totally fine – but then my follow-up had to be rescheduled 3 times. I am beyond frustrated and wish I’d done more research before going here.
It was a pleasure meeting Dr. Viner. He took the time to understand my concerns and put me at ease. He also did a great job of explaining why my symptoms occur and how to handle. He recommended a course of action and what to do if symptoms persisted or worsened. Office was professional and efficient. Highly recommend.
I feel so lucky to have found Dr. Deaton! I have an extensive history of ear issues since I was a little kid and was so nervous to get established with a new ENT doctor. He takes the time to explain things to his patients and clearly cares …
I have received excellent care and helpful service at OAT -Otolaryngology Associates!
Thorough medical attention and the support staff are kind and knowledgeable!
Dr. Payne and staff have been very helpful with audio testing and support for my hearing aids. The batteries needed replacement but the manufacturer decided to update me to a new pair at no cost! New pair was shipped to OAT and Dr. Payne set the audio profile which she had stored on her computer. Very happy!
I fell and broke my nose on Saturday and OAT was able to get me in on Tuesday and give me a thorough check up. From the front desk staff to the dr, all were friendly. I felt their concern for me. Wait time was minimal. Action plan was put into place. I highly recommend them!
First class. Anna and Haley were wonderful and did a super job explaining everything and doing the allergy testing. It was a great experience. OAT is lucky to have both of them as providers.
Been going here 4 yrs and been good getting in and out with in hour but 1 time when updating computers in middle of pandemic in 2020.stuff is always great and Dr.Stephan is a great doctor.will keep refering my friends there.
I love this place and wish Dr. Wright could be my doctor for every condition. His care for the patient is like no other doctor I have ever had. The practice is very patient-friendly, gets you in fast, top notch care. Highly recommend for any allergy, ENT issue!
Due to a change in insurance, I needed a new place to investigate changes in my hearing. A fellow in our office suggested OAT. I got an appointment quickly, and received excellent service. Because I have an immediate need, the staff found ways move the process forward with great professionalism.
Every person I have worked with, from Dr Mantle to the registrars at the front desk, has treated me kindly. I appreciate the standards this office requires of its workers. I feel like everyone listens to me, and are very knowledgeable in their answers.
Great staff at OAT! Testing is efficient, testing results shared, and a wide variety of hearing aids are available. Joann and staff work hard to accommodate patient needs and answer patient questions. Highly recommended!
Very nice doctors and to the point. I had to wait almost two hours however. It was almost unbearable. But the actual appointment, Dr. Deaton immediately started trying to figure things out. So the service and doctor was great, but the wait was not.
I can’t say enough good about Dr. Deaton and the staff at OAT. I’ve been seeing them for years and always feel I receive a warm welcome and ample time with the doctor. Highly recommend this practice!
Dr. Mantle and his staff are wonderful. They are welcoming and helpful and really take the time to answer questions and discuss options thoroughly. It’s always been a good experience for me and my husband.
I have always had great visits here. Everyone is friendly and genuinely care about what you are going through physically. I had a difficult surgery in 2018 and Dr. Sacks took care of me as a result of that surgery and has continued to …
Dr. Deaton is great with my son. We’ve been seeing him roughly 4yrs. He’s so kind and patient with us. He always explains things in a way for us to understand.
Great office staff and Dr Mantle was so thorough and easy to talk with. He really listened! I was seen at the Franklin Clinic and love the convenience!
Dr. Jessica Howell was very attentive to my needs. She listened carefully and asked questions. I am very satisfied with the doctor as well as the office!
Went in for hearing devices checkup….everything good and hearing test showed me how much the hearing devices are aiding me in my day to day activities. I am so glad that I made this purchase and I am so happy with the OAT audiologist, Nicole Payne. Compassionate, knowledgeable and professional…a great asset for OAT.
As usual, I had a great visit with Dr. Crook. Everyone is pleasant, including the receptionist, the nurse, and the doctor. Wait time was a little more than usual this time, but still very tolerable. I recommend Dr. Crook and OAT very highly.
This was my first visit, but the receptionist and Dr. Howell were very kind and I received wonderful service. Dr. Howell was helpful, attentive, and addressed all my concerns.
Had a great follow-up visit. Answered all my questions and made sure I was progressing on my allergy drops as expected. Great people to go to if you have an allergy issue!
I’ve been to see Dr. Viner twice now and am SO pleased that someone referred me to him. He is a great listener, patient, calm, funny and most important, thorough. I’m glad to report that waiting was minimal all things considered and the …
The receptionist is very kind and accommodating. She communicates well and acknowledges anyone’s presence as they walk in. Dr. Sacks is soft spoken, kind and listens. He was able to tell me what was wrong with my ear. Unfortunately, we …
I felt a ease with the whole staff. The doctor was very knowledgeable of my condition and took her time and didn’t rush. She made me feel really comfortable. I was having a little anexity before I went in but after talking with her and her main focus was me I felt at ease. I would recommend anyone to this facility. Thanks again OAT
I had a wonderful first visit with Dr. Deaton and his staff. Everyone is so nice and helpful. Dr. Deaton is great. He got to the bottom of my issue and found an issue I didn’t know was causing other issues. I will definitely be back and going to the second visit, I will not be so anxious because I know I am in good hands!
I was very pleased with my treatment. Dr. Viner and his staff were extremely friendly. I am so excited about my treatment plan. I had been told by other ENT‘s that there was nothing they could do to improve my hearing. Dr. Viner took the …
Doctor Howell was wonderful. I have a disease rare to adults and it is in late stages. I decided to see an ent because multiple pulmonologist in our area said they know how to treat it and did not advise me to anyone. It turns out they …
This was my first time at the office. When I called to set up my appointment, the receptionist was very nice and very helpful. She set up the appointment and she also offered directions with points of reference so I would not be confused on …
It was easy to get an appointment. Check-in was easy & the person on the front desk was willing to help answer any questions you had. I didn’t have to wait long at all. They quickly got me back and Dr. Crook came in immediately. We …
To everyone who is rating this place 1 star for long waits and bad customer service needs to relax… My experience here this morning was nothing short of amazing. I was able to call in, as a new patient, get an appointment to be seen …
Dr. Crook and his staff are wonderful 👏
He did an excellent job going over my CT results and explaining the recommended surgery. He is so kind and put my fears at ease. …
Doctor Howell is so kind. I have never been to a doctor’s office and felt like I was actually getting help. However the young receptionist could be a bit more nice to patients as everytime I come in she is rude to me.
From front office, to hearing test and the doctor all services were timely and professional. Doctor listened to me and explained everything to me in detail. Doctor also encouraged me living with my condition. Overall AWESOME treatment!
I was a little nervous after reading reviews on this Office, but , i had the opposite experience. the office was empty and they took me right away. the receptionist was a pleasure. Dr Sachs was very nice and thorough.
I came to Dr Deaton as a previous patient knowing I would be in great care. I had saliva duct gland surgery by two other doctors that resulted in complications and more issues. I know Dr. Deaton is an ENT but I knew that if he could not …
My son had a septoplasty surgery. I would strongly recommend Dr. Viner. The whole experience was fantastic. Every single person along the way was helpful, responded in a timely manner and was pleasant. I can’t thank you enough.
Dr Viner is my favorite doctor i’ve ever been to. He super calm and informative and not all rushy like all the other doctors. 12 on a 10 scale and three thumbs up!
I always find Dr. Viner ready to listen and ready to help, so down to earth and efficient medically! I’ve been a patient for many years and can’t imagine going anywhere else. The office and medical assistants are kind, courteous, and always smiling.
I love Dr Wright. He is always very kind, gentle and thorough. I see him every 6 months for crazy nose and sinuses. He cares about what I’m going through and to continue watching for any changes.
I cannot say enough good things. The staff are so very kind. Dr. Howell is amazing! Her bedside manner is the best I have ever experienced and she is extremely gentle with sensitive ears. If you have any hearing problems go see Dr. Howell, you will be glad you did.
I first visited Dr. Daniel Sacks after finding out I had a large tumor on my pituitary gland that must be removed. I was very nervous and had lots of questions. Dr. Sacks answered all my questions and made me feel extremely comfortable with …
I had a very good experience, for my first office visit, with Dr. Gross at their office at Mid-town plaza medical offices. Explained my checkin well and on time. Good visit with Dr. Gross. I would highly recommend this ENT Doctor and group!
The staff was very pleasant, professional and respectful. We felt as though we had been there a 100 times even though it was our fist visit. We were anxious to speak with the doctor about my condition and get an understanding of what was …
Everyone was friendly and helpful. Very professional . Got me thru in a timely manner.
The doctor is very knowledgeable and explained in detail everything he was doing. I am very happy with Oats .
OAT was referred to me by my doctor. I was able to get an appointment within days of reaching out to them. The Registar/office staff was friendly and her manner was professional and caring. The nurse that I spoke to was also professional, …
Arrived for appointment at the Hayes St. office on the 6th floor only to discover I was supposed to be at an office on 42nd Ave. Nothing I saw about my provider’s address online, nothing sent to me beforehand, had told me that. Please communicate that new address better.
All patient areas well spaced and clean. Allow time for completing paperwork. Minimum wait time to the physician’s visit which was very positive. I had a clear understanding of my diagnosis and what possible treatment will be needed. I am very comfortable with the care I received and will receive. Thank you
Jessica Howell is a TREASURE. She was personable, intelligent, thorough, and just overall made me feel so comfortable and well looked after. I’m so glad I found her! I went to see her for sinus issues. …
From start to finish this was a great experience. Easy to make an appointment, fast check in, and I didn’t have to wait long to be called back for my exam/evaluation. Physician was kind & explained things in terms I understood. Dr Crook …
I have been very pleased with my medical experiences with the doctors at OAT, initially with Dr. Cate, and upon his retirement, later with Dr. Crook and Dr. Sacks. All have been respectful, compassionate, and professional. I’d highly recommend this practice!
Dr Viner was as great as I was told he was. He really listened to me without running me through like cattle. He proposed a holistic plan and didn’t jump to surgery without “peeling the onion” ensuring he has all knowledge before formulating …
Got me in to see the doctor in a timely manner. Office staff very efficient. Dr. Viner was wonderful! He listened, he took his time, he explained our course of medication thoroughly. I highly recommend him.
Dr. Jerrall P. Crook, Jr. is hands down the best E.N.T doctor I have ever been to in my 60 years. He’s also great with kids’, he was/is my daughters doc and her daughters doc. As for his nurse, she’s the bomb!
Dr. Viner and staff are wonderful. Always a little wait, but well worth it. He never makes you feel he is in a hurry to get to the next patient. He is an excellent, knowledgeable physician.
Dr. Deaton was very kind. He was not rushed and explained what was wrong, making sure each necessary step was taken. The entire staff was excellent. I highly recommend!
I cant say enough about the Doctor and staff at this clinic. Dr. Howell was patient and empathetic with an embarrasing situation I was having and made me feel that between myself, her, and the staff they were determined to resolve. I joke …
I saw Dr. Viner. He is incredible. Dr. Viner listened to me and took his time to explain what was going on with my issue of a perforated septum. I had previously seen another ENT who refused to listen to me and never explained anything and …
Dr. Sacks provided excellent, professional, kind care when I experienced a problem with my ear. He worked me in quickly as a new client, providing the care needed, but also the medical clearance to fly so that I could attend my mother’s funeral. I am very grateful Dr. Sacks and highly recommend OAT.
First visit and it went very well. I saw Dr. Sacks and he talked to me like a real person. Was interested in all I had to say and actually remembered it.
Dr. Mantle is a kind considerate Dr. who cares deeply about his patients. He has a great staff and I would recommend him highly. Thankful for great doctors!!
This was the best experience I have ever had at any providers office. Dr. Crook, my new bestie was the most friendly doctor ever. He took his time with me as he cleaned my ear(s). After my appointment I felt like brand new person. …
Dr. Nicole Payne is excellent, she has been taking care of me and my first hearing aid for almost 5 years and has done an amazing job. Highly recommended hearing professional and a trusted medical resource for me.
I have never met a more gracious and caring staff! From the Front Desk on, every step of my visit was met with professionalism that is noteworthy. The clinical staff took time to explain everything. Dr. Charles Wright is marvelous. His …
This was my first visit to OATS. Dr Charles Wright was excellent!! He gave me so much information as to what was going on with me. He listened!! He was extremely personable . I really appreciated leaving with details and a plan. I would …
My experience yesterday with Derek was beyond excellent. I came away with a new appreciation for sounds of voices and music. Everything was tremendously executed. My hearing test was swiftly administered with the perfect adjustments to my hearing aids after almost 5 years. I’m quite happy with the appointment outcome.
The staff is great. They are so kind and extremely responsive to any questions. Dr. Deaton is wonderful! He has the most positive attitude about your treatment and is a lovely person. He is a very skilled surgeon and physician as well! I feel very fortunate to be his patient.
I arrived to my appointment early. To my surprise, I was brought back to the room before my scheduled time, and I even saw the doctor before my scheduled time. I don’t think I’ve even seen a doctor early. Dr. Crook was great, extremely …
Lady at the front desk was super helpful. I didn’t have insurance cards and she was able to contact the right people within the office to look it up on my health plane’s portal and was able to provide that information to me as well. She …
What a pleasant experience in OAT’s new state of the art offices. Easy to find, great parking, excellent care by Dr. Deaton and Donna…overall great experience.
Dr Viner and staff have literally saved my life! I was sick constantly with sinus infections. I am so pleased with my results. Thank you, thank you, thank you!
The Visit was very pleasant Staff was helpful and considerate the doctor was very knowledgeable and took the time to make sure we understood how to operate the equipment I give the office staff and doctor very high marks
Came to this clinic twice. Both times the doctor was dismissive about my concerns and did the minimum amount necessary to send me on my way, but not without first trying to upsell me on a CT scan and to try to get me into their allergy …
I had a great experience meeting with Dr. Crook. The only negative thing I had was that when they drew my blood I got a big bruise on my arm. I’m not used to that.
I’ve been under Dr. Deaton’s care for over 20 years. His staff, especially Ms Donna, is so caring and professional. Highly recommend for any ENT issues.
Loretta was our first contact and went out of her way to find us a cancelled appointment for an ear infection. Staff was great with the check in. Dr Crook was friendly, thorough and efficient and we are very satisfied with our first visit.
The staff at OAT were very responsive and were able to get me an appointment with the Physician within 24 hours. The Doctor took his time in diagnosing my condition and was very helpful. I would strongly recommend this group!
Had surgery 2 1/2 years ago, now just doing checkups, Dr Sacks has always been friendly, attentive and knowledgeable, takes time to answer all questions and explains future needs. I’m not a people person but I actually look forward to my office visits.
It is easy to get appointments. The doctor always explains clearly my condition and what is needed for me to improve. He does not mind answering questions. The nurse is very nice and assists with getting the best price when I need a prescription. All the staff is nice. I highly recommend this practice.
Dr Viner is wonderful!He removed two polyps from my damaged vocal cords I have my old voice back At the follow up he said he can’t even see that they were there Staff is great too!!!I had a nodule off thyroid in 2008 great guy then too!!
With self pay I was very pleased with the cost of service and everyone was very polite and carrying. Time in and out was a plus as well. Thanks to the carrying staff. I have been a patient here for ten plus years and would not consider going anywhere else for my needs. I can’t see it being better anywhere else
I’ve been having an ear problem for a couple years. I was seen by another doctor and after returning to resolve my issues I was left with no explanation. Dr. Sacks seemed very knowledgeable and and preformed a more detailed examination to get to the root of my issues. He came up with a plan and we will be moving forward with treatment.
Saw Dr. Mantal for minor ear pain. He took the time to explain to me what he was doing and why, which was very calming. Left with clean ears and a new ENT!
Dr. Howell is both an amazing surgeon and a fantastic human being. Not only did my septoplasty surgery achieve exactly the desired outcome (I can finally breathe through my nose!), but she also did such a great job of informing me of what …
Everyone in this office is great from the check in to the check out. I see Dr. Howell and she is always “present “ during the appointment focusing on my issues and test results. She explains everything and answers any questions I have. All of the staff is caring, professional, and knowledgeable.
We seen Dr. Howell for my son who’s 2.5 and getting his tonsils taken out in July. The front desk lady was so sweet and friendly, and Dr. Howell really took her time, listened and asked questions about what all was going on (she spent a …
Very pleasant experience. The receptionist was friendly, making check in easy. The staff was friendly and made us feel comfortable. Dr Howell was extremely nice and very good with our child. She was very knowledgeable and took the time to explain and answer questions.
I highly recommend Dr. Sacks. He and his whole team are wonderful. I took my son for a consultation, and he was able to diagnose, get a treatment plan together and schedule surgery with in two days. No other team was available to do this …
Everything was great inside the office. Only problem was the sign in says to let them know that you are here and someone will contact you. I waited in my car for 25 minutes and they asked where I was and I replied I’m in my car waiting for …
Dr. Deaton was very courteous and professional and I did not feel rushed or hurried. He explained what to expect during the examination and why I needed to have a biopsy in order to determine a course of treatment.
As always, every employee was so friendly and professional. Thank you for making my experience with you so pleasant. Happy Thanksgiving to all!
Kathryn S. “Candy” Miller
Love the new location, easy parking and access to elevators. Check in was fast, Dr Mantle goes the extra mile to understand why you are there and takes his time to explain options and treatments.
My physician is very caring and competent. He listens to what you have you have to say. He gives you options if there is more than one way to approach your problem I trust him implicitly.
I am 78 and have had many doctors but Dr. Mantle is the best doctor I have ever had. He is so competent and kind. He listens to you and he solves your issues
Dr. Daniel Viner and his staff are very professional, and friendly. He told me what to expect after my surgery and was open to any questions or concerns that I might have. He reassured me that my quality of life with the issues I had will be greatly improved or totally gone. I highly recommend choosing Dr. Viner!
I did not like the audiologist Mary Kennady because was kinda rude to me. As she was rushing all the time. Both of my ears hurts when she finished the test. Crook Jr. is excellent.
My wait was brief, Kesha was lovely, as was Christi and the rest of Dr. Deaton’s staff. Dr. Deaton, as always, was clear, concise, patient and thorough. It was great to see him again after so many years.
Dr. Viner is the ‘best’!! He is great at listening & explaining in detail all aspects concerning my issues. Am fortunate to have him as my ent health care provider. Have seen numerous ent physicians in my lifetime & Dr. Viner is by far the ‘best’!!
Very good experience. I felt cared for and heard during my appointment. Very thorough first appointment. I await further information pending a call to my former ENT caregiver. Great experience.
The staff and doctors were very professional and friendly. Everything was explained in a manner I understood. After weeks of not being able to breathe properly, the meds they prescribed helped me tremendously!
Dr. Mantle and the entire staff are professional and pleasant to work with. Dr. Mantle is very thorough, always asks questions, listens and never seems rushed. I have been his patient for several years now and will never go anywhere else. …
This is an excellent practice. Dr. Charles Wright and his staff are professional, amiable, and knowledgeable. All of my interactions with them have been positive. And they have my full confidence.
Dr Viner is a very positive, knowledgeable, and compassionate provider. He always takes the time to address any issue and you will never feel rushed to leave. A thorough professional!
Dr. Howell did a biopsy of my tongue. She was in a hurry and chose not to stitch it up because the bleeding wasn’t bad when she finished. I drove home to Dickson and the bleeding was so bad that I had to go to a fast care facility. They …
Dr.Mantel is a great doctor, and some of his staff is very awesome and does an does a great job, but a couple of worker’s up front isn’t friendly at all, and needs better training on how to treat Dr.Mantel’s patients besides arguing with …
Daniel Sacks is an amazing Doctor, He is. Very caring and has a great bedside manner. He was very professional ..He assisted in my Brain surgery to remove a pituitary tumor. I would recommend him to anyone wanting a great Doctor. The …
My experience with Dr Mantle was fine. I only had problems with the manner in which I was addressed. Each time I was called I was called by my first name. I am a 67 yr old Black female. You have my chart and know my age. When the other …
Dr. Howell was very helpful, understanding, and honest with her assessment. I appreciate her care and understanding. Their new offices are very nice. They will continue to be my ENT for my needs.💖 …
I love Dr Mantle and his staff. Dr Mantle is a great doctor and surgeon and always takes the time to explain clearly my health issues. The staff is always pleasant and kind. I highly recommend Dr. Mantle.
I met Dr. Mantle fit the first time at my appointment. I am very impressed with his bedside manner and thoroughness while caring for me. He has earned himself another patient.
Beyond pleased. This was my first visit with Dr. Mantle. These days it’s hard to find a provider that actually listens to their patient! Sadly we live in a time in which healthcare has become nothing more Tun a business, a money maker; …
Ellen West is a thoughtful, considerate, thorough practitioner who takes time to get to know you and genuinely cares about you as a person. She has helped me with my allergies and I am so grateful. 100% recommend!
Dr. Howell at OAT was everything you’d want your doc to be- knowledgable, excited for you (the patient) to get the proper treatment, & completely confident. She thoroughly went over pre & post surgery info & answered all of my questions; …
Dr. Viner is clearly at the top of the list of caring and capable physicians. It is uncommon to feel no pressure to hurry up, and after listening to me, and discussing my issue for a long time, he offered a very clear explanation and …
I highly recommend OAT! The reception staff were pleasant and the electronic pre-visit check-in was better than most. Dr. Mantle had a great bedside manner and was not in a rush. He was quite thorough in his assessment and provided such …
Staff was professional, helpful and I was able to see Dr Eaton in a timely manner. He had a great “bedside manner:, listened and acknowledged with specifics on treatment.Follow up appointment in six weeks to assess progress. Larry Jones
First time at OAT loved all of the staff and Dr. Howell and her PA were AWESOME. I did have to wait in the waiting area for 55 minutes and in the exam for another 25 to 30 minutes. They would of had 5 Stars if it had not been for the wait time. Made me 1 hour an 45 minutes late getting back to work.
We were able to get in to see Dr. Wright in a reasonable amount of time. His office staff was friendly and helpful. Dr. Wright was very informative and straignt forward. He answered all our questions and took time to make sure we understood what was going on with our daughter. Thanks OAT!
These are very pleasant and professional people. I had Dr Deaton and his nurse Donna. Both of them always had a smile on their face and are more than willing to help with anything and will go the extra mile to take care of your needs. I had …
I had the good fortune to see Dr. Jessica Howell for a sudden hearing loss in one ear. She explained the process to address the issue in a clear, concise manner, and the process needed to best fix the problem. It worked. Excellent …
The new front desk staff were the most polite and respectful receptionist I’ve ever met! They were very pleasant and warm. Dr. Crook was amazing as always! He listens to all of your concerns and puts you at ease!
I was very impressed with Dr. Howell’s bed side manners!! She listened closely to All my ear issues and suggested a CT scan. I had already referred my son to her and he was impressed also! She is young in her practice but her desire to find …
OAT staff and our doctor are friendly, patient, and helpful. Appointment with Dr Mantle was quick and straightforward. Scheduling can be a little difficult, but I think that says more about the demand for their services. The new Nashville location is nice, too. Parking at the bottom of the building is so simple!
We have always seen Dr Crook Jr as we love him but this time due to last min visit request, we were scheduled with Dr Jessica Howell. My 12 year old absolutely loved her. She is a great dr with a fantastic bedside manner for my …
Dr Mantle and his staff were professional, explained everything so that I understood. I had questions after my visit and used the portal, they responded within a few hours.
Everyone at this clinic whom I’ve had the pleasure of meeting, has been overly sweet and informative. I look forward to seeing everyone again soon!
This office is complete with engagement with patients. The docs are amazing and accomplished. What a blessing to their patients.
Jeri
I have been going to the doctors and nurse practitioners for several years. Everyone has been friendly and personable to me and my son, who also sees them. I particularly like the care I receive from the nurse practitioners. They are often …
Mark Deaton is a good person and a good doctor. He gets to know you and wants only the best for you…Donna is a great support to the group.
DR.Viner simply sat and listened. Prescribed something so simple, and it has helped by leaps and bounds.
Dr Viner was tremendous. He answered all of my questions and came up with a great game plan.
He. Howell was wonderful. She is thorough , explained everything and took time to make me feel comfortable!
Very nice and very understanding of what is wrong with you. Dr Crook Jr is very pleasant and easy to talk too.
I am so pleased with Dr Mantle. I have other family members going to him also.
I never leave a bad review but today I have to voice my opinion to warn future patients. I understand having to wait, but being lied too about the situation is insulting. After waiting for 45 minutes, I asked the receptionist why the lady …
Experience was pleasant from beginning to end. Dr Wright was wonderful. He knew exactly what he was doing. Highly recommended.
Booked early in the day with the hopes of avoiding the long wait times that everyone else reviewed. My appt was at 8:20 for my 9 month old baby. She has been struggling with ear infections so you can imagine our eagerness for this …
Dr. Deaton is incredibly dismissive and inconsiderate of the time of his patients. He ALSO prescribed a medication I’m highly allergic to (anaphylaxis) because he never asked about my allergies! His nurse is INCREDIBLY rude and …
Jo Ann is terrific!! She is the one I go to for musicians custom ear plugs. She is so helpful and does great work!!!
All the staff that I encountered were wonderful. Dr. Crook was very attentive, quick with assessment, and direction for follow up.
DON’T GO HERE. They told me my appointment was at 8:00 and then when I arrived they marked me as a no show because they said my appointment was at 7:45. They had absolutely no flexibility, even though they’re the ones that told me to arrive at 8:00.
Excellent experience!! Dr. Crook is the best!! Entire staff are very polite and comforting. Would recommend to everyone!!
Everyone at OAT’s is amazing. They really care about their patients. The doctors; especially Dr. Mantle really listens to what you have to say. If you need a specialist in this field, seek out OAT.
Dr. Mantle is amazing and so is his staff
Easy to get an appointment staff treated me good Dr. took her time and listened to my concerns I felt very comfortable with her. Anxious to go back to see if she can help me with my concerns. …
Doctor Crook is a pleasure to meet. Everyone at Oat was friendly and helpful.
The staff very professional I was a little anxious first time going to an ENT didn’t know what to expect.Dr Mantle was great listened and concerned and working on my solution thank you.
Do not got to OAT!! they made me wait for 2 hours before I was seen. Than once they finally got to see me. They took me in the room. I went in for ring in my ear and I seen Dr.Daniel sack. He was awful he looked at my ears and ask me a …
Dr. Sacks is great! He is a very caring and was able to treat my concern. I wish I had seen him first.
Always a pleasant experience and very friendly staff. Great doctors. They care. They listen. 😊 …
Dr Deaton is professional, knowledgeable, and caring. The icing on the cake is his nurse, Donna who is always helpful and kind.
They really had great doctors, but others in the place were…,., Please DO NOT come to this place for anything, I had the worst nightmare at this place this morning!!!!!!!!!!!!!!! I wish I read the reviews before I came in….. The front …
I’ve been going to a OATfor over four years now everyone in the office is always been very professional handle you like a personal friend has always given a professional service very efficient and great service always been very pleased I …
I was very happy with this visit. Everyone was very nice and helpful. Dr. Deaton answered all our questions and we are looking forward to a solution with our daughters allergies.
Dr. Deaton was so nice and explained things very well. His staff were all very nice. Had to wait in the waiting room longer than expected, but it was well worth it.
It was a great experience from start to finish Dr How and staff are knowledgable and professional👍🏽 …
I want to give them more stars based on Dr Mantle, who is such a caring and compassionate doctor. But this place is a mess and I should’ve gone with my gut. First appointment they wouldn’t see me because I “didn’t get insurance …
Dr. Howell was very patient, thorough, kind and still matter of fact which this new mother wanted for her consult. We will come back for any other ENT needs in the future!
Friendly, knowledgeable and no waiting to see my doctor.
Always enjoy my visits to OAT and Dr. Owen—organized and congenial and the allergy drop therapy has changed my life. I wish everyone’s health could be so positively effected.
Great experience, everyone was nice and friendly. I saw Dr. Mark Deaton very pleasant did not rush through office visit and explained everything well. I will be returning for follow-up visit. You want be disappointed give them a call they will help you.
Long on waiting. Short on listening. I’m glad that they are relocating. I had to go to four buildings before I found the right one. Lots of walking in extreme heat was required.
My husband has been seen by Shelby at OAT for several years. We highly recommend the company and especially Shelby.
Thank you Shelby for always being there for us.
Dr. Mantle was very professional. He made my 5 year old feel very comfortable. She even sat still while he retrieved the tube out of her ear.
Excellent care from entire staff! Not only were the bi-annual cleaning and checkups well done, but an ongoing problem from before our out-of-state location was identified and corrected. I recommend Dr. Torti and his team without reservation.
Dr. Wright and his staff are wonderful. However, the parking situation is not.
Everything went extremely well. The doctor knew what was wrong right away.
Dr. Howell and her staff are top notch. They made me feel right at home and were very professional yet considerate while performing a somewhat painful procedure.
Got my son in as soon as possible ( next day) for reoccurring ear infections. Dr was very nice and knowledge. Would def recommend .
Dr Crook was very professional and knowledgeable regarding my cancer. Explaining in detail regarding what was being done to find source of problem and how he and my other team of Doctors would map out my treatment plan.
Dr. Deaton is very knowledgeable. He took the time to listen and figure out the issue and treat. Donna was very kind and friendly. Will have me coming back and referring family and friends.
Dr.Viner is the BEST doctor hands down. He sees my grandmother every 2 months for ear cleaning. She sits and talks to him about all her problems and he listens along with giving her answers to them. We don’t know what we’d do without him.
The wait time is worth it. Dr. Howell makes you feel important. She and the nursing staff take time to listen and explain everything.
My visit with Dr Jerald Crook was very professional. He took time to explain my situation about my hearing.
His Staff was exceptional and very helpful …
The staff and the audiologist are welcoming. The audiologist is very knowledgeable.
Dr. Mantle was excellent! He was thorough, concerned, informed and took appropriate time to listen and treat the patient…a rare find in most physicians.
Very positive new patient visit with Dr Parnell. Very prompt without a long wait. Office staff pleasant and thorough. Back for bloodwork and same positive experience!
I have been one of doctor Viner Patients 20 yrs ago,referred by Mother. Moved to different county,tryed different ENT..I have a rare genetic hereditary disorder. The last two years I have been a patient again. Getting things taken care of that are required. Very very compassionate doctor. I would recommend
The technician, nurse, and doctor were a great experience. didn’t enjoy the “sign in on a tablet” routine. For me, the tablet timed me out, wouldn’t let me back in, and lost the info I had entered.
All business with great help to get me where I need to be.
Very good!!!
I was nervous about visiting OAT for my sinus/nose issues but Dr. Viner made this a great experience. He took the time to get to know me and my sinus history, and by the end of the visit we had a gameplan in place and the next appointments …
Dr. sent over referral on a Friday morning. I also called & left a message that day. My husband has been suffering from ear pain. It is Wednesday, the following week. I still have not heard from them.
All the staff were friendly, front desk staff helped me with the app.
Dr. Crook was very professional and directed me to what I need in my hearing problem
Fantastic ENT office and staff! Smooth check-in, effortless new patient registration and minimal wait time. Office observed all federal COVID-19 guidelines. Dr Deaton was superb and very thorough and made me feel welcome as a new patient. Highly recommended!
Dr. Wright remembered me from one previous visit, quickly determined my current problem and addressed it. He gave me clear written instructions for my post visit care and was clear about why it was important. His nurse was attentive to help me when needed.
I like the new building and parking. I’ve always trusted Dr. C Wright.
Please save yourself immense amounts of frustration and do not get surgery here. My first appointment for the actual surgery was rescheduled once due to an emergency surgery – totally fine – but then my follow-up had to be rescheduled 3 times. I am beyond frustrated and wish I’d done more research before going here.
It was a pleasure meeting Dr. Viner. He took the time to understand my concerns and put me at ease. He also did a great job of explaining why my symptoms occur and how to handle. He recommended a course of action and what to do if symptoms persisted or worsened. Office was professional and efficient. Highly recommend.
I feel so lucky to have found Dr. Deaton! I have an extensive history of ear issues since I was a little kid and was so nervous to get established with a new ENT doctor. He takes the time to explain things to his patients and clearly cares …
I have received excellent care and helpful service at OAT -Otolaryngology Associates!
Thorough medical attention and the support staff are kind and knowledgeable!
Dr. Payne and staff have been very helpful with audio testing and support for my hearing aids. The batteries needed replacement but the manufacturer decided to update me to a new pair at no cost! New pair was shipped to OAT and Dr. Payne set the audio profile which she had stored on her computer. Very happy!
I fell and broke my nose on Saturday and OAT was able to get me in on Tuesday and give me a thorough check up. From the front desk staff to the dr, all were friendly. I felt their concern for me. Wait time was minimal. Action plan was put into place. I highly recommend them!
Minimum wait time, very professional, answered all questions with great detail.
First class. Anna and Haley were wonderful and did a super job explaining everything and doing the allergy testing. It was a great experience. OAT is lucky to have both of them as providers.
Been going here 4 yrs and been good getting in and out with in hour but 1 time when updating computers in middle of pandemic in 2020.stuff is always great and Dr.Stephan is a great doctor.will keep refering my friends there.
Super friendly and really listens to your concerns on what’s going on. Definitely recommend coming here 😁 …
I love this place and wish Dr. Wright could be my doctor for every condition. His care for the patient is like no other doctor I have ever had. The practice is very patient-friendly, gets you in fast, top notch care. Highly recommend for any allergy, ENT issue!
great experience with Dr Viner, provides time to listen, study and provide great results……..
I wouldn’t go to any other place than OAT… Wonderful staff!! Been with them for 4 years..
Despite my physical problems unrelated to my testing, all went well and I was treated with compassion
Due to a change in insurance, I needed a new place to investigate changes in my hearing. A fellow in our office suggested OAT. I got an appointment quickly, and received excellent service. Because I have an immediate need, the staff found ways move the process forward with great professionalism.
Every person I have worked with, from Dr Mantle to the registrars at the front desk, has treated me kindly. I appreciate the standards this office requires of its workers. I feel like everyone listens to me, and are very knowledgeable in their answers.
My wife had appointment, with Dr. Sacks.
1. Check in was pleasant.
2. Wait time was reasonable. …
Great staff at OAT! Testing is efficient, testing results shared, and a wide variety of hearing aids are available. Joann and staff work hard to accommodate patient needs and answer patient questions. Highly recommended!
Very nice doctors and to the point. I had to wait almost two hours however. It was almost unbearable. But the actual appointment, Dr. Deaton immediately started trying to figure things out. So the service and doctor was great, but the wait was not.
I can’t say enough good about Dr. Deaton and the staff at OAT. I’ve been seeing them for years and always feel I receive a warm welcome and ample time with the doctor. Highly recommend this practice!
Dr Nicole Payne and staff are so very helpful and accommodating. They do everything they can to help the patient as quickly as feasible.
Dr. Mantle and his staff are wonderful. They are welcoming and helpful and really take the time to answer questions and discuss options thoroughly. It’s always been a good experience for me and my husband.
Friendly staff, zero wait time, and the doctor was professional and knowledgeable.
I have always had great visits here. Everyone is friendly and genuinely care about what you are going through physically. I had a difficult surgery in 2018 and Dr. Sacks took care of me as a result of that surgery and has continued to …
Very friendly, knowledgeable staff. Office and restrooms CLEAN! Waiting time minimum.
Dr. Deaton is great with my son. We’ve been seeing him roughly 4yrs. He’s so kind and patient with us. He always explains things in a way for us to understand.
Great office staff and Dr Mantle was so thorough and easy to talk with. He really listened! I was seen at the Franklin Clinic and love the convenience!
Dr. Jessica Howell and her staff are fantastic. I was well taken care of from the first visit, through the needed surgery and post surgery care.
Dr. Jessica Howell was very attentive to my needs. She listened carefully and asked questions. I am very satisfied with the doctor as well as the office!
Went in for hearing devices checkup….everything good and hearing test showed me how much the hearing devices are aiding me in my day to day activities. I am so glad that I made this purchase and I am so happy with the OAT audiologist, Nicole Payne. Compassionate, knowledgeable and professional…a great asset for OAT.
As usual, I had a great visit with Dr. Crook. Everyone is pleasant, including the receptionist, the nurse, and the doctor. Wait time was a little more than usual this time, but still very tolerable. I recommend Dr. Crook and OAT very highly.
Wonderful people who care about their patients.
The lady that checked us in and Dr. Sacks were both great.
Wonderful experience with Dr Hock. Very professional and helpful.
This was my first visit, but the receptionist and Dr. Howell were very kind and I received wonderful service. Dr. Howell was helpful, attentive, and addressed all my concerns.
Didn’t have to wait very long. Dr Deaton was nice and thorough.
Dr Deaton & staff are very thorough, listen to my issues, and clearly explain treatment options. Very happy with them.
Jo Anne Sack was very patient with me and she made sure that I could hear very well and that the.sound was very clear
Had a great follow-up visit. Answered all my questions and made sure I was progressing on my allergy drops as expected. Great people to go to if you have an allergy issue!
Great staff all around. Thorough & knowledgeable Dr. Hock.
I’ve been to see Dr. Viner twice now and am SO pleased that someone referred me to him. He is a great listener, patient, calm, funny and most important, thorough. I’m glad to report that waiting was minimal all things considered and the …
The receptionist is very kind and accommodating. She communicates well and acknowledges anyone’s presence as they walk in. Dr. Sacks is soft spoken, kind and listens. He was able to tell me what was wrong with my ear. Unfortunately, we …
I felt a ease with the whole staff. The doctor was very knowledgeable of my condition and took her time and didn’t rush. She made me feel really comfortable. I was having a little anexity before I went in but after talking with her and her main focus was me I felt at ease. I would recommend anyone to this facility. Thanks again OAT
I had a wonderful first visit with Dr. Deaton and his staff. Everyone is so nice and helpful. Dr. Deaton is great. He got to the bottom of my issue and found an issue I didn’t know was causing other issues. I will definitely be back and going to the second visit, I will not be so anxious because I know I am in good hands!
I was very pleased with my treatment. Dr. Viner and his staff were extremely friendly. I am so excited about my treatment plan. I had been told by other ENT‘s that there was nothing they could do to improve my hearing. Dr. Viner took the …
Doctor Howell was wonderful. I have a disease rare to adults and it is in late stages. I decided to see an ent because multiple pulmonologist in our area said they know how to treat it and did not advise me to anyone. It turns out they …
Responsive and efficient. Excellent problem solving. Great patience with meeting my needs.
This was my first time at the office. When I called to set up my appointment, the receptionist was very nice and very helpful. She set up the appointment and she also offered directions with points of reference so I would not be confused on …
Nicole was great! Really helped to improve my hearing!!! Don
I saw Ellen, the NP. She was warm, friendly and professional. She also took initiative to address a vertigo problem.
It was easy to get an appointment. Check-in was easy & the person on the front desk was willing to help answer any questions you had. I didn’t have to wait long at all. They quickly got me back and Dr. Crook came in immediately. We …
To everyone who is rating this place 1 star for long waits and bad customer service needs to relax… My experience here this morning was nothing short of amazing. I was able to call in, as a new patient, get an appointment to be seen …
Dr. Crook and his staff are wonderful 👏
He did an excellent job going over my CT results and explaining the recommended surgery. He is so kind and put my fears at ease. …
Doctor Howell is so kind. I have never been to a doctor’s office and felt like I was actually getting help. However the young receptionist could be a bit more nice to patients as everytime I come in she is rude to me.
From front office, to hearing test and the doctor all services were timely and professional. Doctor listened to me and explained everything to me in detail. Doctor also encouraged me living with my condition. Overall AWESOME treatment!
I was a little nervous after reading reviews on this Office, but , i had the opposite experience. the office was empty and they took me right away. the receptionist was a pleasure. Dr Sachs was very nice and thorough.
I came to Dr Deaton as a previous patient knowing I would be in great care. I had saliva duct gland surgery by two other doctors that resulted in complications and more issues. I know Dr. Deaton is an ENT but I knew that if he could not …
Always a pleasure to go. Staff is great & very helpful. Love Dr. Owen. He definitely knows his stuff.
great staff and Dr. Viner made me feel like he truly cared about helping me feel better
My son had a septoplasty surgery. I would strongly recommend Dr. Viner. The whole experience was fantastic. Every single person along the way was helpful, responded in a timely manner and was pleasant. I can’t thank you enough.
Dr Howell is the best! She is so nice and kind and really cares about her patients! Love her! My entire experience there was great! Thank you!
Dr Viner is my favorite doctor i’ve ever been to. He super calm and informative and not all rushy like all the other doctors. 12 on a 10 scale and three thumbs up!
I always find Dr. Viner ready to listen and ready to help, so down to earth and efficient medically! I’ve been a patient for many years and can’t imagine going anywhere else. The office and medical assistants are kind, courteous, and always smiling.
This was my first visit and everyone was really nice and was very pleased with my Dr. Mantle.
I love Dr Wright. He is always very kind, gentle and thorough. I see him every 6 months for crazy nose and sinuses. He cares about what I’m going through and to continue watching for any changes.
My visit to OAT was great from the moment I checked in through the entire patient experience.
I cannot say enough good things. The staff are so very kind. Dr. Howell is amazing! Her bedside manner is the best I have ever experienced and she is extremely gentle with sensitive ears. If you have any hearing problems go see Dr. Howell, you will be glad you did.
I first visited Dr. Daniel Sacks after finding out I had a large tumor on my pituitary gland that must be removed. I was very nervous and had lots of questions. Dr. Sacks answered all my questions and made me feel extremely comfortable with …
The entire staff was understanding, caring, and efficient when caring for my son. I am so appreciative of a place like OAT.
they done great job for me very nice and my appointment right on time no waiting doctor done all could
Dr. Viner is the best! Very thorough and very interested in his patients.
Dr. Sacks and his team were very Professional and Courteous! Thanks for the Care you all gave to me!
I had a very good experience, for my first office visit, with Dr. Gross at their office at Mid-town plaza medical offices. Explained my checkin well and on time. Good visit with Dr. Gross. I would highly recommend this ENT Doctor and group!
Always a positive experience at OAT in Franklin. Office staff are always so friendly and helpful. Dr Crook is in my book top notch.
Love this office and the staff! They are friendly and there are no long waits. I’ve had a really great experience there so far.
The staff was very pleasant, professional and respectful. We felt as though we had been there a 100 times even though it was our fist visit. We were anxious to speak with the doctor about my condition and get an understanding of what was …
Everyone was friendly and helpful. Very professional . Got me thru in a timely manner.
The doctor is very knowledgeable and explained in detail everything he was doing. I am very happy with Oats .
OAT was referred to me by my doctor. I was able to get an appointment within days of reaching out to them. The Registar/office staff was friendly and her manner was professional and caring. The nurse that I spoke to was also professional, …
Arrived for appointment at the Hayes St. office on the 6th floor only to discover I was supposed to be at an office on 42nd Ave. Nothing I saw about my provider’s address online, nothing sent to me beforehand, had told me that. Please communicate that new address better.
All patient areas well spaced and clean. Allow time for completing paperwork. Minimum wait time to the physician’s visit which was very positive. I had a clear understanding of my diagnosis and what possible treatment will be needed. I am very comfortable with the care I received and will receive. Thank you
Jessica Howell is a TREASURE. She was personable, intelligent, thorough, and just overall made me feel so comfortable and well looked after. I’m so glad I found her! I went to see her for sinus issues. …
From start to finish this was a great experience. Easy to make an appointment, fast check in, and I didn’t have to wait long to be called back for my exam/evaluation. Physician was kind & explained things in terms I understood. Dr Crook …
Helped me save my hearing from bad decisions on my part. Great doctors.
Quick check in and friendly staff. Audiologist was experienced and did an excellent job of analysing me hearing loss.
They were friendly, efficient and Dr. Crook was very helpful in explaining my CT scan
Very
Professional ! The doctor and staff are very helpful & friendly ! Thank
You for all your help 🙏🙏 …
I have been very pleased with my medical experiences with the doctors at OAT, initially with Dr. Cate, and upon his retirement, later with Dr. Crook and Dr. Sacks. All have been respectful, compassionate, and professional. I’d highly recommend this practice!
Dr Viner was as great as I was told he was. He really listened to me without running me through like cattle. He proposed a holistic plan and didn’t jump to surgery without “peeling the onion” ensuring he has all knowledge before formulating …
Got me in to see the doctor in a timely manner. Office staff very efficient. Dr. Viner was wonderful! He listened, he took his time, he explained our course of medication thoroughly. I highly recommend him.
Great visit with OAT & Dr. Mantle yesterday. I did not have to wait long at all to be seen. All staff was very courteous and professional.
Dr. Jerrall P. Crook, Jr. is hands down the best E.N.T doctor I have ever been to in my 60 years. He’s also great with kids’, he was/is my daughters doc and her daughters doc. As for his nurse, she’s the bomb!
Dr.veiner great person and doctor to talk to.Don’t to many ask for him , then i want be able to see him.Just kidding!!!!!
Nice people. Would recommend the dr who saw me. She fixed my ear and actually taught me about the ear. Pretty neat
Office and lobby very professional. Dr. Viner spent quality time with me answering all of my questions and eliminating concerns.
Dr Sacks was wonderful and very thorough. His staff was also extremely friendly and attentive to my needs
Dr. Viner takes his time with you, listens, and has a great attitude with his patients
Dr. Viner and staff are wonderful. Always a little wait, but well worth it. He never makes you feel he is in a hurry to get to the next patient. He is an excellent, knowledgeable physician.
Dr. Deaton was very kind. He was not rushed and explained what was wrong, making sure each necessary step was taken. The entire staff was excellent. I highly recommend!
I cant say enough about the Doctor and staff at this clinic. Dr. Howell was patient and empathetic with an embarrasing situation I was having and made me feel that between myself, her, and the staff they were determined to resolve. I joke …
Dr Viner is knowledgeable and very personable. Takes time to talk and listen to your concerns.
office staff very friendly and courteous, seen very timely, dr. deaton very professional.
I saw Dr. Viner. He is incredible. Dr. Viner listened to me and took his time to explain what was going on with my issue of a perforated septum. I had previously seen another ENT who refused to listen to me and never explained anything and …
Dr. Sacks provided excellent, professional, kind care when I experienced a problem with my ear. He worked me in quickly as a new client, providing the care needed, but also the medical clearance to fly so that I could attend my mother’s funeral. I am very grateful Dr. Sacks and highly recommend OAT.
First visit and it went very well. I saw Dr. Sacks and he talked to me like a real person. Was interested in all I had to say and actually remembered it.
Love the new (to me) office space. Dr. Viner is an amazing Dr.
Dr. Mantle is a kind considerate Dr. who cares deeply about his patients. He has a great staff and I would recommend him highly. Thankful for great doctors!!
This was the best experience I have ever had at any providers office. Dr. Crook, my new bestie was the most friendly doctor ever. He took his time with me as he cleaned my ear(s). After my appointment I felt like brand new person. …
Dr. Nicole Payne is excellent, she has been taking care of me and my first hearing aid for almost 5 years and has done an amazing job. Highly recommended hearing professional and a trusted medical resource for me.
The new offices are very nice. Plenty of room. The team is friendly and caring. They make sure you are comfortable.
I have never met a more gracious and caring staff! From the Front Desk on, every step of my visit was met with professionalism that is noteworthy. The clinical staff took time to explain everything. Dr. Charles Wright is marvelous. His …
Dr. Sacks is fantastic. After a long struggle with other providers he found a solution on the first visit.
This was my first visit to OATS. Dr Charles Wright was excellent!! He gave me so much information as to what was going on with me. He listened!! He was extremely personable . I really appreciated leaving with details and a plan. I would …
My experience yesterday with Derek was beyond excellent. I came away with a new appreciation for sounds of voices and music. Everything was tremendously executed. My hearing test was swiftly administered with the perfect adjustments to my hearing aids after almost 5 years. I’m quite happy with the appointment outcome.
The staff is great. They are so kind and extremely responsive to any questions. Dr. Deaton is wonderful! He has the most positive attitude about your treatment and is a lovely person. He is a very skilled surgeon and physician as well! I feel very fortunate to be his patient.
I arrived to my appointment early. To my surprise, I was brought back to the room before my scheduled time, and I even saw the doctor before my scheduled time. I don’t think I’ve even seen a doctor early. Dr. Crook was great, extremely …
Lady at the front desk was super helpful. I didn’t have insurance cards and she was able to contact the right people within the office to look it up on my health plane’s portal and was able to provide that information to me as well. She …
What a pleasant experience in OAT’s new state of the art offices. Easy to find, great parking, excellent care by Dr. Deaton and Donna…overall great experience.
Dr Viner and staff have literally saved my life! I was sick constantly with sinus infections. I am so pleased with my results. Thank you, thank you, thank you!
The Visit was very pleasant Staff was helpful and considerate the doctor was very knowledgeable and took the time to make sure we understood how to operate the equipment I give the office staff and doctor very high marks
Staff extremely welcoming and helpful. Dr VINER is the best. Takes time to explain and very personable.
Although I had to wait little while before my appointment Dr. Deaton was very kind and thorough. He was very worth the wait!
The office got me in quickly. Registration was simple. Everyone was efficient and friendly. Dr. Wright was informative and helpful.
Came to this clinic twice. Both times the doctor was dismissive about my concerns and did the minimum amount necessary to send me on my way, but not without first trying to upsell me on a CT scan and to try to get me into their allergy …
I had a great experience meeting with Dr. Crook. The only negative thing I had was that when they drew my blood I got a big bruise on my arm. I’m not used to that.
The front desk help was friendly and helpful. Dr. Hock seemed knowledgeable and was friendly.
From the minute I walked in staff very helpful and courteous. Nurse and doctor great. Shelby was great doing my hearing test.
My visit with Dr. Jerrall Crook was great! He answered all my questions and concerns and did not rush. Very personable. Highly recommend!
I’ve been under Dr. Deaton’s care for over 20 years. His staff, especially Ms Donna, is so caring and professional. Highly recommend for any ENT issues.
Dr Sacks and his staff are personable and professional. Dr Sacks care for me has been exemplary. I highly recommend this surgeon.
Loretta was our first contact and went out of her way to find us a cancelled appointment for an ear infection. Staff was great with the check in. Dr Crook was friendly, thorough and efficient and we are very satisfied with our first visit.
The staff at OAT were very responsive and were able to get me an appointment with the Physician within 24 hours. The Doctor took his time in diagnosing my condition and was very helpful. I would strongly recommend this group!
Had surgery 2 1/2 years ago, now just doing checkups, Dr Sacks has always been friendly, attentive and knowledgeable, takes time to answer all questions and explains future needs. I’m not a people person but I actually look forward to my office visits.
The staff at the Franklin office was wonderful.
I very much like Dr.Mantle, he was very thorough with his explanation of my MRI & Ultrasound results.
It is easy to get appointments. The doctor always explains clearly my condition and what is needed for me to improve. He does not mind answering questions. The nurse is very nice and assists with getting the best price when I need a prescription. All the staff is nice. I highly recommend this practice.
Dr Viner is wonderful!He removed two polyps from my damaged vocal cords I have my old voice back At the follow up he said he can’t even see that they were there Staff is great too!!!I had a nodule off thyroid in 2008 great guy then too!!
With self pay I was very pleased with the cost of service and everyone was very polite and carrying. Time in and out was a plus as well. Thanks to the carrying staff. I have been a patient here for ten plus years and would not consider going anywhere else for my needs. I can’t see it being better anywhere else
I’ve been having an ear problem for a couple years. I was seen by another doctor and after returning to resolve my issues I was left with no explanation. Dr. Sacks seemed very knowledgeable and and preformed a more detailed examination to get to the root of my issues. He came up with a plan and we will be moving forward with treatment.
Saw Dr. Mantal for minor ear pain. He took the time to explain to me what he was doing and why, which was very calming. Left with clean ears and a new ENT!
Dr. Howell is both an amazing surgeon and a fantastic human being. Not only did my septoplasty surgery achieve exactly the desired outcome (I can finally breathe through my nose!), but she also did such a great job of informing me of what …
Everyone in this office is great from the check in to the check out. I see Dr. Howell and she is always “present “ during the appointment focusing on my issues and test results. She explains everything and answers any questions I have. All of the staff is caring, professional, and knowledgeable.
We seen Dr. Howell for my son who’s 2.5 and getting his tonsils taken out in July. The front desk lady was so sweet and friendly, and Dr. Howell really took her time, listened and asked questions about what all was going on (she spent a …
Dr. Howell was really good. Staff was friendly and efficient. Wait was way too long!!
Very pleasant experience. The receptionist was friendly, making check in easy. The staff was friendly and made us feel comfortable. Dr Howell was extremely nice and very good with our child. She was very knowledgeable and took the time to explain and answer questions.
I highly recommend Dr. Sacks. He and his whole team are wonderful. I took my son for a consultation, and he was able to diagnose, get a treatment plan together and schedule surgery with in two days. No other team was available to do this …
Fast caring attention to healing process. I like having the option of filling out paperwork before hand. This really makes the appointment go faster.
I have never had a bad experience with Dr Deaton. He is professional and does everything possible to help his patients.
Dr. Mantle and the audiologist were compassionate and considerate.
Both were very professional and felt I received excellent care.
Great experience. Easy parking, easy check-in and fast attentive service. Short wait to see physician and very courteous staff.
Dr. Viner is the BEST! Very friendly and really knows his stuff. The office is very clean and the staff are friendly and welcoming.
Everything was great inside the office. Only problem was the sign in says to let them know that you are here and someone will contact you. I waited in my car for 25 minutes and they asked where I was and I replied I’m in my car waiting for …
Promptly scheduled as new patient. No wait time once I arrived. Efficient diagnosis and treatment. Courteous and professional!
Dr. Deaton was very courteous and professional and I did not feel rushed or hurried. He explained what to expect during the examination and why I needed to have a biopsy in order to determine a course of treatment.
We were very impressed with Dr. Hock. He was nice and pleasant to us as well as our daughter who is his patient
As always, every employee was so friendly and professional. Thank you for making my experience with you so pleasant. Happy Thanksgiving to all!
Kathryn S. “Candy” Miller
Love the new location, easy parking and access to elevators. Check in was fast, Dr Mantle goes the extra mile to understand why you are there and takes his time to explain options and treatments.
My physician is very caring and competent. He listens to what you have you have to say. He gives you options if there is more than one way to approach your problem I trust him implicitly.
I am 78 and have had many doctors but Dr. Mantle is the best doctor I have ever had. He is so competent and kind. He listens to you and he solves your issues
Dr. Daniel Viner and his staff are very professional, and friendly. He told me what to expect after my surgery and was open to any questions or concerns that I might have. He reassured me that my quality of life with the issues I had will be greatly improved or totally gone. I highly recommend choosing Dr. Viner!
I did not like the audiologist Mary Kennady because was kinda rude to me. As she was rushing all the time. Both of my ears hurts when she finished the test. Crook Jr. is excellent.
My wait was brief, Kesha was lovely, as was Christi and the rest of Dr. Deaton’s staff. Dr. Deaton, as always, was clear, concise, patient and thorough. It was great to see him again after so many years.
Dr. Viner is the ‘best’!! He is great at listening & explaining in detail all aspects concerning my issues. Am fortunate to have him as my ent health care provider. Have seen numerous ent physicians in my lifetime & Dr. Viner is by far the ‘best’!!
Very good experience. I felt cared for and heard during my appointment. Very thorough first appointment. I await further information pending a call to my former ENT caregiver. Great experience.
The staff and doctors were very professional and friendly. Everything was explained in a manner I understood. After weeks of not being able to breathe properly, the meds they prescribed helped me tremendously!
Dr. Mantle and the entire staff are professional and pleasant to work with. Dr. Mantle is very thorough, always asks questions, listens and never seems rushed. I have been his patient for several years now and will never go anywhere else. …
This is an excellent practice. Dr. Charles Wright and his staff are professional, amiable, and knowledgeable. All of my interactions with them have been positive. And they have my full confidence.
Dr Viner is a very positive, knowledgeable, and compassionate provider. He always takes the time to address any issue and you will never feel rushed to leave. A thorough professional!
Dr. Howell did a biopsy of my tongue. She was in a hurry and chose not to stitch it up because the bleeding wasn’t bad when she finished. I drove home to Dickson and the bleeding was so bad that I had to go to a fast care facility. They …
Dr.Mantel is a great doctor, and some of his staff is very awesome and does an does a great job, but a couple of worker’s up front isn’t friendly at all, and needs better training on how to treat Dr.Mantel’s patients besides arguing with …
Daniel Sacks is an amazing Doctor, He is. Very caring and has a great bedside manner. He was very professional ..He assisted in my Brain surgery to remove a pituitary tumor. I would recommend him to anyone wanting a great Doctor. The …
My experience with Dr Mantle was fine. I only had problems with the manner in which I was addressed. Each time I was called I was called by my first name. I am a 67 yr old Black female. You have my chart and know my age. When the other …
Dr. Howell was very helpful, understanding, and honest with her assessment. I appreciate her care and understanding. Their new offices are very nice. They will continue to be my ENT for my needs.💖 …
I love Dr Mantle and his staff. Dr Mantle is a great doctor and surgeon and always takes the time to explain clearly my health issues. The staff is always pleasant and kind. I highly recommend Dr. Mantle.
I met Dr. Mantle fit the first time at my appointment. I am very impressed with his bedside manner and thoroughness while caring for me. He has earned himself another patient.
Beyond pleased. This was my first visit with Dr. Mantle. These days it’s hard to find a provider that actually listens to their patient! Sadly we live in a time in which healthcare has become nothing more Tun a business, a money maker; …
Ellen West is a thoughtful, considerate, thorough practitioner who takes time to get to know you and genuinely cares about you as a person. She has helped me with my allergies and I am so grateful. 100% recommend!
Dr. Howell at OAT was everything you’d want your doc to be- knowledgable, excited for you (the patient) to get the proper treatment, & completely confident. She thoroughly went over pre & post surgery info & answered all of my questions; …
Dr. Viner is clearly at the top of the list of caring and capable physicians. It is uncommon to feel no pressure to hurry up, and after listening to me, and discussing my issue for a long time, he offered a very clear explanation and …
I highly recommend OAT! The reception staff were pleasant and the electronic pre-visit check-in was better than most. Dr. Mantle had a great bedside manner and was not in a rush. He was quite thorough in his assessment and provided such …
I have been here twice, once for my 11 year old son and once got myself.
Everyone was helpful and friendly. …
Staff was professional, helpful and I was able to see Dr Eaton in a timely manner. He had a great “bedside manner:, listened and acknowledged with specifics on treatment.Follow up appointment in six weeks to assess progress. Larry Jones
First time at OAT loved all of the staff and Dr. Howell and her PA were AWESOME. I did have to wait in the waiting area for 55 minutes and in the exam for another 25 to 30 minutes. They would of had 5 Stars if it had not been for the wait time. Made me 1 hour an 45 minutes late getting back to work.
We were able to get in to see Dr. Wright in a reasonable amount of time. His office staff was friendly and helpful. Dr. Wright was very informative and straignt forward. He answered all our questions and took time to make sure we understood what was going on with our daughter. Thanks OAT!
These are very pleasant and professional people. I had Dr Deaton and his nurse Donna. Both of them always had a smile on their face and are more than willing to help with anything and will go the extra mile to take care of your needs. I had …
I had the good fortune to see Dr. Jessica Howell for a sudden hearing loss in one ear. She explained the process to address the issue in a clear, concise manner, and the process needed to best fix the problem. It worked. Excellent …
The new front desk staff were the most polite and respectful receptionist I’ve ever met! They were very pleasant and warm. Dr. Crook was amazing as always! He listens to all of your concerns and puts you at ease!
I was very impressed with Dr. Howell’s bed side manners!! She listened closely to All my ear issues and suggested a CT scan. I had already referred my son to her and he was impressed also! She is young in her practice but her desire to find …
OAT staff and our doctor are friendly, patient, and helpful. Appointment with Dr Mantle was quick and straightforward. Scheduling can be a little difficult, but I think that says more about the demand for their services. The new Nashville location is nice, too. Parking at the bottom of the building is so simple!
We have always seen Dr Crook Jr as we love him but this time due to last min visit request, we were scheduled with Dr Jessica Howell. My 12 year old absolutely loved her. She is a great dr with a fantastic bedside manner for my …