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Read More| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
251 Jmz Dr, Gordonsville, TN 38563
Worst company I have ever had to deal with.. they need a change of attitude and management..
I have heard bad things about them since we moved here, now I know why. Horrible customer service.
Hateful staff. They try and talk down to customers who have no choice because they must have water. Outrageous disconnect, reconnect fees.
Extremely rude ladies working in the office. Called to have service disconnected because I had moved, they never disconnected it and then charged me $99.33 for 13 days of usage when nobody was even living there.
I don’t like to leave bad reviews, but I felt this was necessary so that maybe something will be changed.
This facility has very rude and unprofessional customer service and rudest …
We’ve had service with South Side for two years, and have only had to interact with them a couple of times. Those incidents were not negative, and the folks I spoke with were nice. They would benefit from updating their phone system and website.
They do not send bills, close the office and leave no way to pay, and then tell you that you’re lying and shut your water off and try to charge exorbitant fees to turn it back on. The people are rude, they lie, and the company is unethical. …
We have already contacted a water well drilling company… they will never get a dime off of these 25 ackers …. Ms webb is is currently in the hospital fighting for her very life from covid on a ventilator do they care? Not a bit all they …
This is a dirty business! I’m pretty sure they’re pocketing money. These woman especially the fake blonde has some serious issues. She must not be very happy in life but then again if you’re pocketing late fees. Then if you have a leak, you …
I wish there was a way to disconnect from this water company. Worst customer service experience of my life, and I have paid my bill every month for 7 yrs with them! They are so unpleasant and rude, I am willing to sell my home and move out …
Such a shame I cannot leave a lower star review. This company is the worst, Cannot get a hold of them and when I do they are rude! I cannot wait until I can get my well installed and not have to deal with all the water outages. You can only …
I have to agree about the combative attitude of the staff. Our water was shut off for a couple of hours so I called to inquire if it was due to close construction and to ask of an ETA of getting it back on, in case we had to make plans for …
I’ve read the other – mostly bad – reviews. I don’t intend to cast doubt on others. I can only speak to our experience. We’ve been customers for 13 years and have had zero problems. They have been responsive and friendly, with only one …
I always pay bills on time, but these folks have zero tolerance. I misplaced the bill recently and was about 10 days late in making payment. They just shut your water off. No notice. And then $75 to reconnect. Ridiculous. All the other …
I haven’t posted many reviews about companies, but sometimes you need to shed light on one that should be governed better. I had never been late on a payment to SSWD. I received a call at work on the 23rd telling me they were shutting off …