Summit Eye Associates is a practice group that specializes in the area of ophthalmology.
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
5410 Old Hickory Blvd, Hermitage, TN 37076
waste of time money and effort
Very nice. Didn’t have to wait forever.
Great, clean, informative, and accurate vision clinic.
Terrible customer service. Dr. was nice other than that the experience was terrible. Will not return.
Long story short this place took the best care of me and I love it 💗💗💗 …
Great office. Staff is friendly and more than accomodating to help one understand exactly what insurance does and does not cover
Knowledgeable and very helpful. I got exactly what I needed and They took my insurance as payment in full, with a very minimal office visit fee.
Dr. Gates did my cataract surgery. For the first time in my life I have 2020 vision .
caveat emptor
jan 2017, cancelled appt. out of frustration. If they cant manage the office, im afraid to have them touch me or my family’s eyeballs.
Appointments last from 45 minutes to almost three hours of waiting. Then when Dr. Ezekel comes in, she stares at the computer says one sentence and off she goes to the next patient.
I’ve been a patient at Summiy Eye for many many years. The staff has always been pleasant, friendly, and most accommodating.
My husband and I both had eye appointments today with Dr Meredith Ezell..it was such a pleasure to see the compassion Dr Ezell and her staff showed us…In a world with so much negativity from the greeting at the front desk to the nurse …
I have never been here where I didn’t have to wait. They have no consideration for their patients’ time. Today was the last time I schedule an appointment a month in advance and because of their poor practice management was asked to reschedule when it is convenient for them.
During the office visit the staff was very friendly. They were short staffed and a bit confused but friendly. Following the appointment I had a couple of questions and had to call to speak to someone. Always end up being transferred to …
Billing is terrible! If you go in for a routine wellness eye exam that your insurance fully covers, they will charge you for a diagnosis visit instead. This is so they can charge your insurance for something other than a wellness visit so your insurance won’t fully cover the cost.
I have been going here for a year now, got an appointment tomorrow actually. I love this place. Everyone is super nice and friendly, they do pressure you a little to buy frames and lenses there but every eye place will do that. They have a …
If you are a VETERAN DO NOT go to this place. I went in for a routine eye exam, which tricare entitles me to have every couple of years. After the exam i was told i have ambliopia which I knew because it’s a condition you are born with. A …
It started out as a good experience and we found a frame we loved. But it quickly turned bad when we did not want to purchase the lenses there. First, they only gave us one type of lens to choose from saying that my husbands prescription …
Great service, nice people. But in over 5 years coming here, I’ve never had an “on time” appointment. The average wait is 45 minutes to 1 hour after your scheduled time. Sitting in the waiting room right now, had an 11:30am appt, still …
Went to Summit Eye Associates to have evaluation for procedure and they insisted on full exam, which I just had from my eye doctor. On top of this they shared confidential health information which is against the confidential hippo law they made sure I signed. I will never go there again.
Buyer beware, if you want to purchase your glasses from another supplier, they want to charge you a fee to give measurements for eyeglasses. We paid for new glasses, have called 4x no call back to order addl glasses, when I asked for the …
Do not go here expecting an actual doctor to check your eyes. I arrived 10 minutes early for my appointment. Two ladies at the front desk did not acknowledge my existence. After a minute I asked if I should sign in. One of them looked …
Doctor Young, contact ladies, and optical are awesome. However Office Staff are not very friendly or helpful. They stare at you expecting you to greet them when you walk in the door. Also it took me over a week to get someone to call me …
I went in for a contact fitting. My eyes were perfectly fine. The workers didn’t wipe down any equipment I used. A few days later I couldn’t see anything, my vision was very cloudy and I couldn’t see at night. I called back in to the office …
Dr Gates did my Lasik procedure 20 years ago. Had a great outcome and continue to have great vision. I continue to go every couple of years for eye exams. Always a good visit. Staff are friendly and professional.
DO NOT USE YOUR INSURANCE HERE. malpractice at its finest and when you choose to stop mindlessly and endlessly coming here they choose the dishonest route including the administrator. DO NOT WASTE YOUR TIME OR EFFORT your health is …
I read the negative reviews the night before I went in for my appointment, and almost called to cancel. I am so thankful I did not. From the first person I met at the reception desk to the person who fitted my glasses when they were …
The staff was very friendly and helpful. I had a MRI on a Thursday and was awaiting the results which came in after hours the next day. Dr. Young called me with the results after hours on a Friday night. Dr. Young took all the time I needed …
After looking at the reviews, I was skeptical about the service. Since I tend to make my own decisions, I made an appointment. I’m not sure where the people that left bad reviews went but, it obviously wasn’t the same place I went. From the …
I have been using Summit Eye Care for 8 years or so, every time they do my glasses they are perfect., exactly as they help me pick. Also everyone is nice and very professional.Thanks to all of the optical dept.
Never again! Waited for over 1 hour to see Dr. and had no luck or reasons from staff as to why he was so late! I consider this a total lack of respect for the customers and I for one have decided to move on to another doctor. The Summit Eye Center is not the only game in town.
Like others, I was told I needed an appointment to BROWSE their selection of frames?!? What business model are they following?
They obviously were not interested in me as a customer and having my business. Will never return.
Dr Ezell is top notch. I consider her one of the best in Nashville. She is Great.There front receptionist help is not good at all, kept me waiting to get a nose pad put on my glasses over 45 minutes, was told to have a seat and she would …
Very rude front office staff. The lazy woman at the front desk clearly felt put out that she had to do her job, and didn’t want to be bothered with a question about my insurance. I had my wife on the phone since she is the primary on our …
I have gone to this eye doctor since I first required glasses at age 13. I didn’t realize the hassle that I had to deal with until I was going to the eye doctor by myself and making my own appointments. I have insurance under my parents …
The Doctors are great. That is why I gave them two stars. The staff leaves much to be desired. You have have an appointment to get a repair or refitting done or wait all day. I took my partner took his glasses in to get a screw put in and it took over a week. Not to mention the optometry shop is overly expensive.
My husband and I have been clients of Summit Eye Assoc. for several years. We live in Hendersonville, but the drive/time was worth it because of the level of care. I was in a few months ago to have my glasses adjusted. I was told I would …
Had 1st appt. today. Front desk staff were polite and professional. The eye tech was as well. Dr. Smith was great. Very thorough and took her time. No sense of rushing or urgency. The trial lenses she provided are a marked improvement from …
I brought my son here since we had moved near the area recently. I took him for annual visit and will not be back. Switched offices due to one of the front office ladies who was very rude when we came for appointment. Found a much nicer Facility with great front office staff in Mt Juliet.