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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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i looked up noch and a hospital is the first thing i see i was like is noch in one of these rooms i gave it five stars because noch is the creator of the game mincraft
Have had to use the services of NOCH multiple times and have always gotten excellent care from the nurses and doctors to the ladies at the front desk. Highly recommend.
The Emergency room folks and the staff on the Med-Sure floor could not have been more compassionate and kind while professionally treating my relative. Thanks to one and all!
I’ve gone there many times for some reason. But every time i went i had great service and everyone was polite, and took care of my needs. Very professional hospital i will go again if needed
almost killed my 2yr old by giving her amoxicillin which she is allergic to, then after she broke out in hives and started to pass out they gave her something to counter the reaction which just lead to us having to go to devos later after we got home and she still was having issues from the noch er
Horrible care I left there an hour after checking in with the exact same pain nauses and vomiting that I started with I was treated like I was a drug seeker. Apparently and they do not know how to treat anybody with a chronic illness like crohn’s disease
Horrible experience. Doctor only ran a blood test. Nothing else. Now being admitted to a different hospital. Treated me like i was just after pain meds
I got excellent health care service with two of my pregnancies, through the deliveries, and after the deliveries as well. I will always suggest North Ottawa Women’s Health Center to any woman who lives in West Michigan.
I’ve been sitting here with my mom for over an hour and still haven’t seen a doctor. A nurse came in and she told her that she was feeling nausea but yet no pills to treat it. No one knows what thier doing and it’s like they forgot were even here.
Just got a total hip replacement and I feel great the nurses and all staff was very helpful very courteous and very knowledgeable I would come here and recommend it to anybody. THANK YOU TO ALL THE STAFF.
The younger woman at the information desk on the first floor needs to be fired for her dismissive, snobbish attitude toward me. When I was leaving the place and she seen me but purposely ignored me, while telling the person behind me to …
You never appreciate hospital staff until you have a medical emergency while traveling. I’m grateful for the care they took with my family. Clean and quiet ER with professional and knowledgeable staff.
The therapists at NOCH have done amazing things to help me post TKR surgery. The depth of skill and technique is exemplary. Ben is a fantastic therapist. He is encouraging, helpful and extremely adept at his work. Our community is blessed to have NOCH Therapy center.
I’ve always had great treatment at NOCH, from ER visits to lab visits, outpatient surgery or testing. I’ve always been treated in a timely fashion and treated with respect. Good job!!
Great community hospital. Caring staff. I was through the ER and impatient for 5 days in 2017. No complaints and the hot turkey sandwich was great once I was back on solid foods before my discharge!
This note is about the NOCH system, not the hospital. Last month went to see the doctor at her office for flu systems. Paid $15 co pay at the time of service. A month later, I received a $15 invoice from NOCH. Figured it was a mistake. …
Went there a few years ago for a back injury. The E.R. doctor told me it was just badly bruised. I find out 3 years later that I had a disk in my back that showed signs of stress fractures. This doctor shouldn’t be in th E.R.if he can’t read an X-ray.
I went here for a mammogram and was told my insurance covered the 3d mammogram but then found out I had to get prior approval and they still charged me for it. I am so glad I do not have that insurance anymore as it did not cover alot of even the basic things.
I just learned that I’ve had two completely bogus charges from this sad excuse for a hospital that they sent to debt collectors without even giving me notice. I am fully covered and pay all co-pays on time so this is just complete nonsense. …
ER. Emergency needed for 4 year old respiratory distress . The team all rushed to my great grandson and gave him super help. The admission Judi P. X-ray and respiratory, and all the staff were excellent. I thank you NOCH for saving my great grandson
A friend of mine was in a serious car crash and was in critical Condition With Multiple Skull fractures and other broke bones and Brain Trama when transported to noch before transfer to Spectrum……He was there for At least 8 hours in …
I have had a number of surgeries including a major cancer surgery at NOCH over the years. Doctors, nurses and supporting staff have always given me the best of care, and have shown a genuine concern for my comfort and recovery. I believe we …
My dad was taken there tonight after a bad fall. Every one was rude. Mathew Dewys, and Justin Donaghue were both totally incompetent and uncaring. Last time we go to GH. I’ll drive to Muskegon instead.
I am so thankful for the Doctors, and Medical Team of North Ottawa Community Health. The Dr. and PA listened to me, and figured out what was going on. They discovered my 22mm Chiari, and helped start the process on saving my life! I went …
Been here three hours with my best friend. Still never seen a doctor, no one has come in and checked on her, didn’t reply very fast when she beeped them, never was offered T.V. or anything to drink and we’re still here. I will never come …
Poor service payment programs are 3rd party and unethical in health care. Wish they would treat me like an illegal alien. Never clean and never a smile. Go to Grand Rapids not this vet clinic.
Some of the worst medical experience I’ve taken a part in have happened with a couple of the primary care doctors in the internal medicine section of this hospital… they will force you to reschedule even if it’s their fault that you do …
To be honest it’s been quite a while since I’ve been to emergency department at N.O.C.H. I was pleasantly surprised to find the new department was very nice. After being placed into a room I was promptly, caringly, and kindly attended to. …
By far one of the worst experiences I’ve had. There’s one doctor and barely any patients and we’ve been here TWO hours and not one tome has any one came in to do anything!! I will never come back even though this is the closest emergency room to me. 1/10 would not recommend
I am currently in the ER because of a potential broken toe, and I had to get on here and leave a review because I have had such amazing service. The nurses and doctors have been friendly, prompt, and incredibly attentive. I am very happy with my experience (aside from the injury, of course).
A couple doctors in here are ok that’s why I’m giving two stars. Other then that NOCH doesnt care about the people. Just got done paying a garnishment to them instead of filing bankrupt and now they served me again. I understand I owe you …
My most recent experience has been entirely more frustrating than necessary. A follow up visit to a regular physical due to a medication not working was classified as something other than that and I am now being billed 4x as much. …
Both of my children were born at NOCH. I have had to use the ER on one occasion. My parents see their general practitioners at the outpatient building on the NOCH campus. It is a very nice resource for us to have in the Grand Haven …
I’ve always had my issues with them being slow, prescribed my husband meds that he was allergic to along with other things. Couple years later couple houses later and I’m being sued for unpaid medical bills and Ii had full coverage …
My wife and I use North Ottawa Family Practicce and are very satisfied. However I am compelled to speak out on behalf of my best friend who was inpatient last summer and my father who was in ER last winter and I eyewitnessed the horrible …
If you can drive to your home hospital i would. They ALL need training on how to talk with people. From the check in person to the Doctor…The Nurses are very loud and we could hear all of their conversations. Just not a great experience. The Orthopedic Doctor was great, but I will avoid this Hospital.
If I could I would give this hospital negative stars. Sat in the waiting room for 5 hours and nobody saw me. Even having Covid and puking blood. This is a sore excuse for a hospital. Go somewhere else if you want to be treated decently.
Went in for an appointment. A woman took down my first and last name. She wrote my last name as “Cotton”. Given that I’m black, I find that extremely rude. I went to the front desk nearby to file a complaint. The two women there tried to …
Recently took a family member to the Emergency Room and by far was the worst experience I have had working with medical professionals. The staff acted like we were an inconvenience for being there although we were one of the only patients …
Do not go here if you are desiring a natural childbirth!! I even had a midwife who was awesome until it was time to have my baby. I do not think the staff knew how to support this type of (normal!) birth without the introduction of drugs. I …
I had an MRI at NOCH today and was really nervous. The staff at the front desk of the radiology department were very nice and answered all my questions. When I got called back for the actual MRI and got on the table of the machine I got …
I just had surgery here and it was a great experience. The staff was friendly, warm, and on time. Every single doctor and nurse went above and beyond to make me feel safe and welcome. I would 100% have a procedure here again if needed.
The ER doctors are here completely inept.
I’ve went here several times over the past year with body pains, extreme perspiration and stomach issues. Several times I was told there was nothing wrong with …
I have never had anything but great care at North Ottawa in over 60 years. Very clean hospital, good staff, recent renovations, and my family have had nothing but positive experiences with surgeries, labs, and the emergency care. We have …
Very poor experience with covid and will refuse to give you a covid test if your second test from home was questionable, your getting paid to help people not question them and tell them no of anything, I would recommend Urgent care or children Devos hospital not Mercy or Ottawa….
I live off apple in Muskegon which is awhile ways from grand haven. I don’t know why but when I was pregnant I wanted my son to be born in a better town than Muskegon so while I’m in the car screaming from contractions at 5 am I made my …
The only reason they are getting a star is because our nurse was great and our tech for Chest X Ray was great. Other than that i have never been more disappointed in a hospital. When we had a question we had to go up to the desk because …
On August 24, 2019, Inwas admitted to North Ottawa Healthcare’s Emergency room. I had a perforated ulcer and was in a great deal of pain. I had surgery 5 hours after I arrived. The staff in emergency did everything possible to make me …
The Drs and nurses were awesome. However since their merger the Staff is stretched really thin. My wife has had multiple appointments cancelled within hours hours of her appointment. Today dr had to leave to go deliver a baby during her …
If you don’t have health insurance, you can forget about ever being treated!! For those with health insurance, they will run up a large hospital bill!
I waited 8 hours for them to fix a broken finger for me. As a result, I had to …
My mother came to the ER in the middle of the night and we were treated fantastically! Spent 3 nights in total and every nurse, Doctor and cleaning person was very sweet. A great experience for a sick mom and worried daughter. Thanks to all.
My girlfriend started having extremely had chest pains so I quick drove her to the emergency room and they tooker us into a room and made her wait 25 min in agonizing pain. Do not come here. Also my dad had a knee surgery done here and he …
*** update NOCH reads the reviews. I received a phone call from them apologizing for my bad experience. They said they would do better communicating. That would be great! I was surprised by the call and think that is a good start to …
Went to ER last night … From start to finish it took 40 minutes. Everyone was so kind , seemed to know his or he job , was freezing and the ex-ray woman gave me a heated blanket on the way over to ex-ray. EVERYONE went above and beyond…why? I haven’t been to this hospital is beyond me. So much cleaner than my old hospital
I went into NOCH’s ER department about 4.5 months ago. It was as good of an experience as any ER visit can be… The staff there is stellar, especially Theresa Verry (my super empathetic, and totally awesome nurse) and the doctor, (who’s …
Went in to the ER at 4am with my Father. Amazing wonderful ER doctor, patient, understanding, listened exceptionally well and did an amazing job in an awkward situation. Nurses and staff were patient and attentive. The fastest I have …
Went to e.r. in a lot of pain. Never went to this hospital or any around because I had just moved to this area a few months ago. I was treated horribly as if I were lying or after drugs. I mean just terrible! The RN that checked me in …
I have had several surgeries at NOCH and they have all been positive experiences. The front desk staff is so friendly and helpful. The pre-surgery staff was absolutely the best. Dr.Barron and his surgical staff was an awesome group. And …
Birthing unit is awful! My Doctor was the only good part of that place. One of the day shift nurses was so rude. Having a baby is suppose to be a wonderful experience and she ruined it for us. We could hear them gossiping about us. Never …
Stuck in the ER due to an accident. Covid rules, and NOCH, restricts my presence with my wife, understandably. But the least that should have been done was to gather all the information available from the person who helped provide initial …
Zero Stars
I would die before I would go or bring a loved one here.
It was the worse care my daughter has ever had. basically no care at all.
Four hours later we left
WOW… looks like most of the reviews about payment scams are correct. Just received a court summons from a bill I had no clue about. Talk about a shady way to do business with people in need. Not once did I receive a bill in the mail or …
I went in with excruciating pain in my neck. After being there for over an hour a nurse came with a c-collar and put it on wrong which put me in more pain. The only saving grace was a CT tech who was helpful in getting me vertical after the …
My daughter’s experience was better this time. The wait was a little long to be seen but it was a holiday weekend and during the busiest times at an ER. The NP that seen her was good. He listened to her and was able to call her OBGYN and …
Outdated and possibly one of the worst billing systems/financial department I have ever encountered in a hospital. If you don’t want to be notified of outstanding balances once treated go here. It’s great they don’t contact you by mail or …
the doctor didn’t want to be bother me so he just sent some ppl to give me a prescription so i can leave like he didnt even check and see whats wrong with me so rude and disrespectful
Fell and smacked my head extremely hard at hurt my back at work. Went into the ER as directed by work. Waited over 3 hours to be seen. Watched a man who couldn’t even walk struggle to stand and not even be offered a wheelchair until myself …
The scammy billing comments are accurate. As are the outdated facility comments. This place looks like a 1950s fever dream from hell half the time. Staff I dealt with seems fine, nothing noteable good or bad. But hey, now that coofids been …
My husband was murdered in this hospital. It’s called hospital protocol. They gave him remdisiver when I told them not to! Lawsuits! against this hospital and staff are coming! Justice will be served!
Just collected my daughter from the ER here where she was placed in a room for 2 hours calling for help with no response dealing with a hernia. Arrived and took her to Muskegon ER, got her right in, they are working on her now. Guess we can see the quality of care one will receive at North Ottawa.
I’m a paramedic that was brought in via ems after a roll over and the patient care was absolutely terrible. The nursing staff left me in just my gown and c collar with no blanket or call light for 45 minutes. My sister who is an NP, finally …
This place is HORRIBLE. Would not recommend going here, unless you’re deathly ill. Had chest pains, went to Urgent Care, they found nothing wrong so got sent to the “ER” and waited 4 hours for them to do “some tests” and also found NOTHING. …
I’ve been here well over an hour now amd im literally the only patient they have in the emergency room atm. Sat in the waiting room for over 20 mins. The nurse had to take a call while checking me into the triage area. That took 20 mins. …
My 90 year old Mother was brought here after falling.
They took X-rays and sent her home with a sling without mobilization.
My poor Mother suffered the most intense pain due to the hospitals lack of …
I have never been treated so horribly in my life. I went to the ER for severe abdominal pain. I was alone in the waiting room crying in pain when the nurse came out and told me that I was being too loud and needed to quiet down or leave, so …
Closest hospital to me and I’ll drive to Holland or grand rapids any day. It’s worth the risk. Do not go here EVER if you can help it. It’s not safe. Also they send no bills in the mail, until you get a summons for court. After that they …
If I was driving with a gunshot wound I would rather drive to the next hospital than come back here. I stopped in for a basic ER visit, then got my bill a couple weeks later. I sat unattended for 2.5/3 hours and was charged for all 3. The …
I was recommended by the urgent care in Grand Haven to take my 1 year old son to the ER due to their xray machine being down. Once I got to the ER the receptionist was in sweats, and had no customer service experience. The nurses were very …
If you are having a real emergency I beg of you go to a different ER… We recently took my mom here because we feared she was having or may have had a stroke. It took 4 hours to get her in a room. They run a few tests, we sit for another 6 …
Seriously the best care my little boy could’ve received, got care instantly even though they were really busy, made sure my sons pain was under control, listened to him and made him so comfortable.. ER staff was absolutely awesome!!! The nurse and tech stayed 2 hours over their shifts to make sure my little boy was taken care of!
Let me start off by saying if I could leave half a star or zero stars I would. This place does not deserve a full star. The staff there are cold and un-inviting. They take your information and then place you in the waiting room for hours, …
We were there for 6 hours. My son only had to get four stitches and a finger splint. One hour in the waiting room. 3 hours just to be seen. Another hour before anybody came to give him stitches. 5 minutes for 4 stitches. And another hour …
Dr. Turner, the Anesthesiologist, nurses and all staff I encountered at this hospital were kind and patient. I get very nervous when having to go to the doctor and they took exceptional care of me. They even made me laugh when I was really …
Idk why this hospital is getting low rates. They were amazing and caring. The wait was long but understandable. I had a long wait, but during that wait I asked for a blanket and given one. The nurse amazing! The doctor and PA also so …
Sub par and over priced
Good place
Friendly caring staff
A+++
I pick up their mail daily.
Another horrible kidney stone my poor girl
Worst hospital ever don’t recommend
Out patient services is outstanding!
Tell the ambulance to go to Muskegon if you can.
I have been going there since I was a little girl and made a bunch of friends there I recommend a lot
Great care. Personal feel. Not just another number. So glad to have this resource in the community.
This hospital ER is the worst I’ve ever experienced at a hospital.
Check in lady at the front desk the most helpful. Don’t ask anyone else for anything. Rude
thanks for garnishing my wages when I didn’t even ask nor could afford to go to your hospital you jerks!
I have nothing good to say.😢 …
Recently had a shoulder replacement there. Excellent care! Friendly and caring staff.
i looked up noch and a hospital is the first thing i see i was like is noch in one of these rooms i gave it five stars because noch is the creator of the game mincraft
Terrible birthing unit. It was a nightmare with gossipy nurses and plenty of mistakes made. I know I am not the only one who has had this experience.
Worst healthcare in West Michigan, opt for Holland or Spectrum. Thank god Spectrum is coming to town, time to shut this dump down.
The ER is Awesome at not making you wait to be seen… Have had Excellent and Fast medical service.. the staff is excellent too
A nurse pulled something out of the garbage and used it on me. Also worst experience of my life going for 3 days in a row
Have had to use the services of NOCH multiple times and have always gotten excellent care from the nurses and doctors to the ladies at the front desk. Highly recommend.
The Emergency room folks and the staff on the Med-Sure floor could not have been more compassionate and kind while professionally treating my relative. Thanks to one and all!
I’ve gone there many times for some reason. But every time i went i had great service and everyone was polite, and took care of my needs. Very professional hospital i will go again if needed
almost killed my 2yr old by giving her amoxicillin which she is allergic to, then after she broke out in hives and started to pass out they gave her something to counter the reaction which just lead to us having to go to devos later after we got home and she still was having issues from the noch er
Horrible care I left there an hour after checking in with the exact same pain nauses and vomiting that I started with I was treated like I was a drug seeker. Apparently and they do not know how to treat anybody with a chronic illness like crohn’s disease
Horrible experience. Doctor only ran a blood test. Nothing else. Now being admitted to a different hospital. Treated me like i was just after pain meds
I got excellent health care service with two of my pregnancies, through the deliveries, and after the deliveries as well. I will always suggest North Ottawa Women’s Health Center to any woman who lives in West Michigan.
I’ve been sitting here with my mom for over an hour and still haven’t seen a doctor. A nurse came in and she told her that she was feeling nausea but yet no pills to treat it. No one knows what thier doing and it’s like they forgot were even here.
Took over 3 hours to get an IV. Asked what pharmacy to send I wanted Rx sent to, sent it the only Walgreens that is closed in my city.
Just got a total hip replacement and I feel great the nurses and all staff was very helpful very courteous and very knowledgeable I would come here and recommend it to anybody. THANK YOU TO ALL THE STAFF.
The younger woman at the information desk on the first floor needs to be fired for her dismissive, snobbish attitude toward me. When I was leaving the place and she seen me but purposely ignored me, while telling the person behind me to …
You never appreciate hospital staff until you have a medical emergency while traveling. I’m grateful for the care they took with my family. Clean and quiet ER with professional and knowledgeable staff.
The therapists at NOCH have done amazing things to help me post TKR surgery. The depth of skill and technique is exemplary. Ben is a fantastic therapist. He is encouraging, helpful and extremely adept at his work. Our community is blessed to have NOCH Therapy center.
I’ve always had great treatment at NOCH, from ER visits to lab visits, outpatient surgery or testing. I’ve always been treated in a timely fashion and treated with respect. Good job!!
Great community hospital. Caring staff. I was through the ER and impatient for 5 days in 2017. No complaints and the hot turkey sandwich was great once I was back on solid foods before my discharge!
This note is about the NOCH system, not the hospital. Last month went to see the doctor at her office for flu systems. Paid $15 co pay at the time of service. A month later, I received a $15 invoice from NOCH. Figured it was a mistake. …
The staff and the doctors were friendly and explained everything that was going on to you
Went there a few years ago for a back injury. The E.R. doctor told me it was just badly bruised. I find out 3 years later that I had a disk in my back that showed signs of stress fractures. This doctor shouldn’t be in th E.R.if he can’t read an X-ray.
I went here for a mammogram and was told my insurance covered the 3d mammogram but then found out I had to get prior approval and they still charged me for it. I am so glad I do not have that insurance anymore as it did not cover alot of even the basic things.
I just learned that I’ve had two completely bogus charges from this sad excuse for a hospital that they sent to debt collectors without even giving me notice. I am fully covered and pay all co-pays on time so this is just complete nonsense. …
ER. Emergency needed for 4 year old respiratory distress . The team all rushed to my great grandson and gave him super help. The admission Judi P. X-ray and respiratory, and all the staff were excellent. I thank you NOCH for saving my great grandson
A friend of mine was in a serious car crash and was in critical Condition With Multiple Skull fractures and other broke bones and Brain Trama when transported to noch before transfer to Spectrum……He was there for At least 8 hours in …
I have had a number of surgeries including a major cancer surgery at NOCH over the years. Doctors, nurses and supporting staff have always given me the best of care, and have shown a genuine concern for my comfort and recovery. I believe we …
My dad was taken there tonight after a bad fall. Every one was rude. Mathew Dewys, and Justin Donaghue were both totally incompetent and uncaring. Last time we go to GH. I’ll drive to Muskegon instead.
I am so thankful for the Doctors, and Medical Team of North Ottawa Community Health. The Dr. and PA listened to me, and figured out what was going on. They discovered my 22mm Chiari, and helped start the process on saving my life! I went …
Been here three hours with my best friend. Still never seen a doctor, no one has come in and checked on her, didn’t reply very fast when she beeped them, never was offered T.V. or anything to drink and we’re still here. I will never come …
Poor service payment programs are 3rd party and unethical in health care. Wish they would treat me like an illegal alien. Never clean and never a smile. Go to Grand Rapids not this vet clinic.
Some of the worst medical experience I’ve taken a part in have happened with a couple of the primary care doctors in the internal medicine section of this hospital… they will force you to reschedule even if it’s their fault that you do …
To be honest it’s been quite a while since I’ve been to emergency department at N.O.C.H. I was pleasantly surprised to find the new department was very nice. After being placed into a room I was promptly, caringly, and kindly attended to. …
By far one of the worst experiences I’ve had. There’s one doctor and barely any patients and we’ve been here TWO hours and not one tome has any one came in to do anything!! I will never come back even though this is the closest emergency room to me. 1/10 would not recommend
I find this to be very representative of NOCH…I had one of their xray techs call me a liar to my face. …
I am currently in the ER because of a potential broken toe, and I had to get on here and leave a review because I have had such amazing service. The nurses and doctors have been friendly, prompt, and incredibly attentive. I am very happy with my experience (aside from the injury, of course).
A couple doctors in here are ok that’s why I’m giving two stars. Other then that NOCH doesnt care about the people. Just got done paying a garnishment to them instead of filing bankrupt and now they served me again. I understand I owe you …
My most recent experience has been entirely more frustrating than necessary. A follow up visit to a regular physical due to a medication not working was classified as something other than that and I am now being billed 4x as much. …
Both of my children were born at NOCH. I have had to use the ER on one occasion. My parents see their general practitioners at the outpatient building on the NOCH campus. It is a very nice resource for us to have in the Grand Haven …
I’ve always had my issues with them being slow, prescribed my husband meds that he was allergic to along with other things. Couple years later couple houses later and I’m being sued for unpaid medical bills and Ii had full coverage …
My wife and I use North Ottawa Family Practicce and are very satisfied. However I am compelled to speak out on behalf of my best friend who was inpatient last summer and my father who was in ER last winter and I eyewitnessed the horrible …
If you can drive to your home hospital i would. They ALL need training on how to talk with people. From the check in person to the Doctor…The Nurses are very loud and we could hear all of their conversations. Just not a great experience. The Orthopedic Doctor was great, but I will avoid this Hospital.
If I could I would give this hospital negative stars. Sat in the waiting room for 5 hours and nobody saw me. Even having Covid and puking blood. This is a sore excuse for a hospital. Go somewhere else if you want to be treated decently.
Went in for an appointment. A woman took down my first and last name. She wrote my last name as “Cotton”. Given that I’m black, I find that extremely rude. I went to the front desk nearby to file a complaint. The two women there tried to …
Recently took a family member to the Emergency Room and by far was the worst experience I have had working with medical professionals. The staff acted like we were an inconvenience for being there although we were one of the only patients …
Do not go here if you are desiring a natural childbirth!! I even had a midwife who was awesome until it was time to have my baby. I do not think the staff knew how to support this type of (normal!) birth without the introduction of drugs. I …
I had an MRI at NOCH today and was really nervous. The staff at the front desk of the radiology department were very nice and answered all my questions. When I got called back for the actual MRI and got on the table of the machine I got …
I just had surgery here and it was a great experience. The staff was friendly, warm, and on time. Every single doctor and nurse went above and beyond to make me feel safe and welcome. I would 100% have a procedure here again if needed.
The ER doctors are here completely inept.
I’ve went here several times over the past year with body pains, extreme perspiration and stomach issues. Several times I was told there was nothing wrong with …
I have never had anything but great care at North Ottawa in over 60 years. Very clean hospital, good staff, recent renovations, and my family have had nothing but positive experiences with surgeries, labs, and the emergency care. We have …
Not but one other person in er, been waiting for over a hr to get wife checked after a bad crash. No doctor seen yet nothing
Very poor experience with covid and will refuse to give you a covid test if your second test from home was questionable, your getting paid to help people not question them and tell them no of anything, I would recommend Urgent care or children Devos hospital not Mercy or Ottawa….
I live off apple in Muskegon which is awhile ways from grand haven. I don’t know why but when I was pregnant I wanted my son to be born in a better town than Muskegon so while I’m in the car screaming from contractions at 5 am I made my …
The only reason they are getting a star is because our nurse was great and our tech for Chest X Ray was great. Other than that i have never been more disappointed in a hospital. When we had a question we had to go up to the desk because …
On August 24, 2019, Inwas admitted to North Ottawa Healthcare’s Emergency room. I had a perforated ulcer and was in a great deal of pain. I had surgery 5 hours after I arrived. The staff in emergency did everything possible to make me …
The Drs and nurses were awesome. However since their merger the Staff is stretched really thin. My wife has had multiple appointments cancelled within hours hours of her appointment. Today dr had to leave to go deliver a baby during her …
If you don’t have health insurance, you can forget about ever being treated!! For those with health insurance, they will run up a large hospital bill!
I waited 8 hours for them to fix a broken finger for me. As a result, I had to …
My mother came to the ER in the middle of the night and we were treated fantastically! Spent 3 nights in total and every nurse, Doctor and cleaning person was very sweet. A great experience for a sick mom and worried daughter. Thanks to all.
My girlfriend started having extremely had chest pains so I quick drove her to the emergency room and they tooker us into a room and made her wait 25 min in agonizing pain. Do not come here. Also my dad had a knee surgery done here and he …
*** update NOCH reads the reviews. I received a phone call from them apologizing for my bad experience. They said they would do better communicating. That would be great! I was surprised by the call and think that is a good start to …
Went to ER last night … From start to finish it took 40 minutes. Everyone was so kind , seemed to know his or he job , was freezing and the ex-ray woman gave me a heated blanket on the way over to ex-ray. EVERYONE went above and beyond…why? I haven’t been to this hospital is beyond me. So much cleaner than my old hospital
I went into NOCH’s ER department about 4.5 months ago. It was as good of an experience as any ER visit can be… The staff there is stellar, especially Theresa Verry (my super empathetic, and totally awesome nurse) and the doctor, (who’s …
Went in to the ER at 4am with my Father. Amazing wonderful ER doctor, patient, understanding, listened exceptionally well and did an amazing job in an awkward situation. Nurses and staff were patient and attentive. The fastest I have …
Went to e.r. in a lot of pain. Never went to this hospital or any around because I had just moved to this area a few months ago. I was treated horribly as if I were lying or after drugs. I mean just terrible! The RN that checked me in …
I have had several surgeries at NOCH and they have all been positive experiences. The front desk staff is so friendly and helpful. The pre-surgery staff was absolutely the best. Dr.Barron and his surgical staff was an awesome group. And …
Birthing unit is awful! My Doctor was the only good part of that place. One of the day shift nurses was so rude. Having a baby is suppose to be a wonderful experience and she ruined it for us. We could hear them gossiping about us. Never …
Stuck in the ER due to an accident. Covid rules, and NOCH, restricts my presence with my wife, understandably. But the least that should have been done was to gather all the information available from the person who helped provide initial …
Zero Stars
I would die before I would go or bring a loved one here.
It was the worse care my daughter has ever had. basically no care at all.
Four hours later we left
WOW… looks like most of the reviews about payment scams are correct. Just received a court summons from a bill I had no clue about. Talk about a shady way to do business with people in need. Not once did I receive a bill in the mail or …
What a joke. 2 hour wait time for my 7 year old to be seen. When I ask the nurse what the hold up was. I was told excuse after excuse.
I went in with excruciating pain in my neck. After being there for over an hour a nurse came with a c-collar and put it on wrong which put me in more pain. The only saving grace was a CT tech who was helpful in getting me vertical after the …
My daughter’s experience was better this time. The wait was a little long to be seen but it was a holiday weekend and during the busiest times at an ER. The NP that seen her was good. He listened to her and was able to call her OBGYN and …
Outdated and possibly one of the worst billing systems/financial department I have ever encountered in a hospital. If you don’t want to be notified of outstanding balances once treated go here. It’s great they don’t contact you by mail or …
the doctor didn’t want to be bother me so he just sent some ppl to give me a prescription so i can leave like he didnt even check and see whats wrong with me so rude and disrespectful
Fell and smacked my head extremely hard at hurt my back at work. Went into the ER as directed by work. Waited over 3 hours to be seen. Watched a man who couldn’t even walk struggle to stand and not even be offered a wheelchair until myself …
The scammy billing comments are accurate. As are the outdated facility comments. This place looks like a 1950s fever dream from hell half the time. Staff I dealt with seems fine, nothing noteable good or bad. But hey, now that coofids been …
My husband was murdered in this hospital. It’s called hospital protocol. They gave him remdisiver when I told them not to! Lawsuits! against this hospital and staff are coming! Justice will be served!
Just collected my daughter from the ER here where she was placed in a room for 2 hours calling for help with no response dealing with a hernia. Arrived and took her to Muskegon ER, got her right in, they are working on her now. Guess we can see the quality of care one will receive at North Ottawa.
I’m a paramedic that was brought in via ems after a roll over and the patient care was absolutely terrible. The nursing staff left me in just my gown and c collar with no blanket or call light for 45 minutes. My sister who is an NP, finally …
This place is HORRIBLE. Would not recommend going here, unless you’re deathly ill. Had chest pains, went to Urgent Care, they found nothing wrong so got sent to the “ER” and waited 4 hours for them to do “some tests” and also found NOTHING. …
I’ve been here well over an hour now amd im literally the only patient they have in the emergency room atm. Sat in the waiting room for over 20 mins. The nurse had to take a call while checking me into the triage area. That took 20 mins. …
My 90 year old Mother was brought here after falling.
They took X-rays and sent her home with a sling without mobilization.
My poor Mother suffered the most intense pain due to the hospitals lack of …
I have never been treated so horribly in my life. I went to the ER for severe abdominal pain. I was alone in the waiting room crying in pain when the nurse came out and told me that I was being too loud and needed to quiet down or leave, so …
Closest hospital to me and I’ll drive to Holland or grand rapids any day. It’s worth the risk. Do not go here EVER if you can help it. It’s not safe. Also they send no bills in the mail, until you get a summons for court. After that they …
If I was driving with a gunshot wound I would rather drive to the next hospital than come back here. I stopped in for a basic ER visit, then got my bill a couple weeks later. I sat unattended for 2.5/3 hours and was charged for all 3. The …
I was recommended by the urgent care in Grand Haven to take my 1 year old son to the ER due to their xray machine being down. Once I got to the ER the receptionist was in sweats, and had no customer service experience. The nurses were very …
If you are having a real emergency I beg of you go to a different ER… We recently took my mom here because we feared she was having or may have had a stroke. It took 4 hours to get her in a room. They run a few tests, we sit for another 6 …
Seriously the best care my little boy could’ve received, got care instantly even though they were really busy, made sure my sons pain was under control, listened to him and made him so comfortable.. ER staff was absolutely awesome!!! The nurse and tech stayed 2 hours over their shifts to make sure my little boy was taken care of!
Let me start off by saying if I could leave half a star or zero stars I would. This place does not deserve a full star. The staff there are cold and un-inviting. They take your information and then place you in the waiting room for hours, …
We were there for 6 hours. My son only had to get four stitches and a finger splint. One hour in the waiting room. 3 hours just to be seen. Another hour before anybody came to give him stitches. 5 minutes for 4 stitches. And another hour …
Dr. Turner, the Anesthesiologist, nurses and all staff I encountered at this hospital were kind and patient. I get very nervous when having to go to the doctor and they took exceptional care of me. They even made me laugh when I was really …
Idk why this hospital is getting low rates. They were amazing and caring. The wait was long but understandable. I had a long wait, but during that wait I asked for a blanket and given one. The nurse amazing! The doctor and PA also so …