The South Boston Community Health Center is a full service health care facility that has been serving the South Boston community since 1972. With … See more
(Translated by Google) This place in nothing looks like a clinic the translators bother you they don’t want to do their job as soon as you enter the room they are desperate they say speak quickly I don’t have time to be here they talk to …
It was my first visit to this clinic. Wasn’t impressed to have to wait 40 minutes past my scheduled time to see the primary care physician, however; I would be remiss if i didn’t mention that there WAS an a medical emergency on premise, & a …
I have been going here for years, but trying to schedule appointments to see a doctor is a 3 month or wait time….Also when you actually schedule your appointments you can wait up to an hour for a 5 minute appointment
This place makes me sick trying to get help from them is disgusting experience. They just don’t want to won’t. The will just shuffle you around to different depts until you gave up. They literally sigh when they pick up the phone and it’s you again. When the seriousness of the problem is literally almost life and death.
Some stuff in front desk in first floor are unprofessional and rude,they loose my documents, and never help if I have any questions I don’t need to write names but for my next visit if it’s same service I gonna writing names here but stuff …
What a SHAME to have a “Health Care Center” in Our Town, when we have the BEST Hospitals in The World! How DARE they even have the audacity to consider themselves part of a Health Care Center. NOT RIGHT!!!!
Susan and the crew of nurses and staff were so friendly, well organized and safety was definitely a priority for the SBHC Covid19 clinic. THANK YOU ALL
Staff were incredibly friendly, helpful and caring. They went above and beyond their call of duty to help me in my time of need. A community health center that stays true to their raison d’être.
Adult medicine is slow and they do not let you know how long you really have to wait. I don’t know why lie if someone is asking a simple question. It makes it seem as if the dont care about patients time
Every time I tried to get my prescription refilled is always some kind problem I was told that the pharmacy was open tell 8 and the web site says 8pm and they are closed so I have to go to the Emergency
Waiting almost three weeks for the results of a nuclear stress test my doctor ordered because of chest pains and a heart murmur. After almost three weeks I still haven’t gotten the results I was told I’d have in three days. When I call, I end up on hold for so long I have to hang up and go back to work.
Went in about 2 weeks ago, to get my lenses put into my frames and gave them a notice that I will be leaving the country in 2 weeks times, they told me it’ll take 1-2 weeks to get them done, it’s been about 2 weeks and a half and i have not …
I cannot say enough good things about SBCH pediatrics, in particular Nisha Thakrar and Jocelyn Guggenheim with whom we saw weekly and spoke with daily after bringing my newborn home. They are so patient and available. I felt comfortable …
Unfortunately, this is one of the bad ones. I have never felt so poorly treated in my life. After having my old office fax over my medical records I thought it would be simple to fill the prescriptions I had been on over the years. I was …
Worst place to expect to get any kind of help. The staff is extremely rude, and seems like they aren’t caring enough to listen to patient’s.
Also doctor’s in the Adult medicine department don’t care of well-being of the …
Billing department is a joke . Had receipt for copay pay front desk . Took year or more to fix problem. After problem with bill was there fault. Heath center sends bill to collections company. With in month. Call the day received bill was …
I’ve been a patient at SBHC for over 40yrs and I wouldn’t go anywhere else for primary care etc. The clinic is old school friendly with professional Care and they go beyond any other health care facility that I’ve heard of from my friends …
Staff is very nice but the operations are inefficient. Had to do 3 appointments to get a simple X-ray. Then they never called with results and took me 3 days of leaving messages to get someone to talk to me about the results.
Unprofessional behavior between co workers in front of other patients. Not comfortable with my information being secured. Management is very unorganized and very bias. I wait on hold for over a half an hour to schedule an appointment. …
I came here for a strep throat, was tested and lab came back negative. Dr Kumar took a look at my throat and assured me that it must be strep anyway. She orders me a new lab test, but tells me I don’t have to wait in the office for the …
The adult medicine staff who answer phones especially Cristine was her name are very rude and unprofessional they are lazy and in stead of doing their job they lie about getting it done and when you start calling back for updates they come …
Got dental work done here and Dr. Karpas and his staff as well as the admin team were great. They completed some complicated paper work for a job, got my appointments pushed up, and drilled two cavities with very little pain! I’d recommend the dental office at SBCH to anyone. Also, very affordable.
Worst service ever, called various times to get my lab results and took them a month to get around to getting them even though they were ready within 24 hours. Additionally, I was transferred multiple times from one department to another …
Never expect a call back or assistance from these people, I have had an issue with my calf muscle for two weeks and still have had no resolution/diagnosis. I have had to call several times a day and have been greeted with attitude, and …
I love Family Medicine. They are able to see me and my children at the same in one location. The Doctors and Nurses are great I prefer them over the Pediatric doctors on the second floor. In one emergency case i brought my son to be seen in …
I can’t believe what has happened to this place i’ve Been going there since I was a kid but the service is horrible now oh my god I can’t believe it. They confused me with two different patients because they couldn’t find my chart, the way …
Even the 1 star is too much for this place. Somebody has to tell to the guys who work there that they have to show more respect about the patients. They talk to you like their are paying money to you and no as they should talk to you as …
I can’t sing their praises loud enough. They’re efficient, clean, respectable, efficient, easy to deal with and easy to communicate with. I can’t recommend them more highly. I changed here from Harvard Vanguard during covid. Had two covid …
I have been going to the SBCHC for approximately 6 years. While the place isn’t aesthetically pleasing, the people who work here are the best! They can always fit you in for an appointment. My primary care physician and my dermatologist are …
I had kidney stone pain and was looking for an urgent care center nearby my apartment in Southie. I found this place online but saw HORRIBLE reviews.. so I was hesitant. However, the pain was so bad and this place was so close that I took a …
Got a covid vaccine here. The nurses were extremely friendly and the whole thing was very efficient. I got light headed after getting my shot and they gave me a snack and juice and let me lay down! Very hospitable!!
My kids got the 1st dose of Covid Vaccine Dec 2021. The nurse and admin was unprofessional and lack of clarity. We missed the 2nd dose, and I had to find different places for the kids… I will not visit here anymore.
After reading a handful of the reviews I was very hesitant to come in, but I had a great experience. I went right when they opened but didn’t have an appointment, and they were able to get me an appointment within the hour. Once I got to …
This is a review for the pediatrics department which has been wonderful. As first time parents we had a lot of questions/anxieties and between Dr Fisher and NP Jocelyn Guggenheim we have felt so supported. They are great with our baby but …
I’ve been going to this place since 2010 and the service now is terrible, staffs have not respect for patients at all, not manners, the secretary that was checking my daughter in for her appointment was also on the phone on her personal …
I broke my toe on a business trip to Boston, and lucky for me, this urgent care center was more or less across the street from my hotel. I’ve never received this level of care – including the entire staff. Dr. Kumar was thorough, caring …
I just wanted to say Thank you for the help your wonderful staff gave me today. They are very kind and caring people! The staff Nancy, and the gentlemen at the door were Awesome people and the transportation man Phil was excellent. I was …
Can’t say enough positive things! Scheduled and had a COVID test here and every single person was SO beyond nice. I had no wait to be seen and was in and out in 5 minutes! I left a message for an appointment and someone got back to me to …
I have used this clinic for over 10 years and I am very happy with the services for my family and me. Today was my worst experience, but I don’t want to hurt the 5-star rating in spite of Dr. Green. …
TERRIBLE! After 33 years I am forced to leave the clinic. I haven’t been anywhere else since birth. The same for my 14 year old son. I can’t get a dentist appointment because they are not accepting new patients. How are either of us new patients when we’ve both been serviced here since birth. The new management is Terrible.
Have to give this place a bad review, honestly brought my daughter in for regular vaccines at 4 months old and was told she needed a flu shot at her 6 month appointment which was two months away. Well I got home that night and my daughter …
Decent place to go to for any problems. Not always the easiest to call and make an appointment, but the people are friendly and you can go in and out to get the job done. It is the closest place to me so I go here.
I have been a patient of SBCHC for 15 years and in these 15 years the administrative staff has been nothing but unprofessional and rude. Throughout the years I’ve complained about the front desk staff raising their voice and talking over me …
Useless my father went two weeks without his medication.and my mom is a diabetic and the nurse had
to youtube how to put her dexcum in her arm and ended up flying out because they can’t do their job that’s the 2nd time so now I do it but I Live far.they need more training
HORRIBLE CUSTOMER SERVICE ! Terrible people working at front desk ! Maria is so unprofessional
On top of being sick I had to deal with this person that wouldn’t set up …
I am extremely unhappy with the service at South Boston community health Center! The FRONT DESK girl is absolutely UNPROFESSIONAL and RUDE ! She would not set an appointment up for my aunt who had recently had a stroke and was advised from …
Dr. Isabella Brout was the best physician I have ever seen!! She was incredibly compassionate, respectful, and listened to all of my health concerns and looked at things holistically. I would recommend her to anyone! …
The people here are mostly very nice. We loved our NP. But the the way the practice is set up is absolutely awful! You can never speak to your primary. Ever!! You’re basically sending emails back and forth several times between you and …
Been going since I was 5, started working here at 14 and I never changed centers since. They respond fast. Respectful. Never had a bad experience here other than the one time, a few years ago, a nurse drawing blood didn’t care that I …
(Translated by Google) of the
(Original)
del
(Translated by Google) This place in nothing looks like a clinic the translators bother you they don’t want to do their job as soon as you enter the room they are desperate they say speak quickly I don’t have time to be here they talk to …
worst doctors office on the planet every time i leave there office i want to commit suicide
It was my first visit to this clinic. Wasn’t impressed to have to wait 40 minutes past my scheduled time to see the primary care physician, however; I would be remiss if i didn’t mention that there WAS an a medical emergency on premise, & a …
Most of the personal are soo rude!
Great services
This place rocks!
Pediatrics here is the best!
Staff very helpful, and very professional…
Great
Love this place been going there for over ten years and got the best doctors,
The staff is wonderful 🌟🌟🌟🌟🌟 …
The absolute worst place to go for any healthcare
The reason I like this health center is dr.Nisha. Thank you so much for your service
My primary care doctor is the best. Very good Health Center!!
A great place in Southie to come for medical treatment. Great Staff: Nurses and MAs.
Absolutely terrible call center staff, failed to book appointments twice, constantly pawn you onto other staff members.
Walked in without an appointment for troubled breathing, was seen immediately and treated with respect and compassion.
Excellent Doctors here at this facility, super lucky to have this in the neighborhood!!
I have been going here for years, but trying to schedule appointments to see a doctor is a 3 month or wait time….Also when you actually schedule your appointments you can wait up to an hour for a 5 minute appointment
I have had the same pcp for 16 years at the health center. There kind and polite at all time I’d highly recommend the health center to anyone
Tanya in the referrals department is amazing and totally went above and beyond to help me. …
Huge waste of money. They demanded nearly $400 for two separate 5 minute zoom calls where the doctor prescribed Advil.
This place makes me sick trying to get help from them is disgusting experience. They just don’t want to won’t. The will just shuffle you around to different depts until you gave up. They literally sigh when they pick up the phone and it’s you again. When the seriousness of the problem is literally almost life and death.
Men with my doctor for over 5-6 years and have only good experiences and the nurses are the best, very helpful!!!
Thanks for the great service 🙂
Some stuff in front desk in first floor are unprofessional and rude,they loose my documents, and never help if I have any questions I don’t need to write names but for my next visit if it’s same service I gonna writing names here but stuff …
What a SHAME to have a “Health Care Center” in Our Town, when we have the BEST Hospitals in The World! How DARE they even have the audacity to consider themselves part of a Health Care Center. NOT RIGHT!!!!
Susan and the crew of nurses and staff were so friendly, well organized and safety was definitely a priority for the SBHC Covid19 clinic. THANK YOU ALL
Staff were incredibly friendly, helpful and caring. They went above and beyond their call of duty to help me in my time of need. A community health center that stays true to their raison d’être.
Adult medicine is slow and they do not let you know how long you really have to wait. I don’t know why lie if someone is asking a simple question. It makes it seem as if the dont care about patients time
Every time I tried to get my prescription refilled is always some kind problem I was told that the pharmacy was open tell 8 and the web site says 8pm and they are closed so I have to go to the Emergency
The “Nursres” here are very unprofessional. I will be changing my clinic ASAP. Looks like they’re just hiring anyone now a days.
Waiting almost three weeks for the results of a nuclear stress test my doctor ordered because of chest pains and a heart murmur. After almost three weeks I still haven’t gotten the results I was told I’d have in three days. When I call, I end up on hold for so long I have to hang up and go back to work.
Went in about 2 weeks ago, to get my lenses put into my frames and gave them a notice that I will be leaving the country in 2 weeks times, they told me it’ll take 1-2 weeks to get them done, it’s been about 2 weeks and a half and i have not …
I cannot say enough good things about SBCH pediatrics, in particular Nisha Thakrar and Jocelyn Guggenheim with whom we saw weekly and spoke with daily after bringing my newborn home. They are so patient and available. I felt comfortable …
Unfortunately, this is one of the bad ones. I have never felt so poorly treated in my life. After having my old office fax over my medical records I thought it would be simple to fill the prescriptions I had been on over the years. I was …
INCOMPETENT!!!!
They called me gave me inaccurate test results, which is very serious! …
Worst place to expect to get any kind of help. The staff is extremely rude, and seems like they aren’t caring enough to listen to patient’s.
Also doctor’s in the Adult medicine department don’t care of well-being of the …
Billing department is a joke . Had receipt for copay pay front desk . Took year or more to fix problem. After problem with bill was there fault. Heath center sends bill to collections company. With in month. Call the day received bill was …
I’ve been a patient at SBHC for over 40yrs and I wouldn’t go anywhere else for primary care etc. The clinic is old school friendly with professional Care and they go beyond any other health care facility that I’ve heard of from my friends …
Staff is very nice but the operations are inefficient. Had to do 3 appointments to get a simple X-ray. Then they never called with results and took me 3 days of leaving messages to get someone to talk to me about the results.
called to ask a simple question and was met by a rude ccr what is wrong with you people? where is the humanity and manners!?
Gave 5 stars, but didn’t get in. Be sure to call ahead for appointment because this clinic DOES NOT TAKE WALK-INS.
Unprofessional behavior between co workers in front of other patients. Not comfortable with my information being secured. Management is very unorganized and very bias. I wait on hold for over a half an hour to schedule an appointment. …
I came here for a strep throat, was tested and lab came back negative. Dr Kumar took a look at my throat and assured me that it must be strep anyway. She orders me a new lab test, but tells me I don’t have to wait in the office for the …
I had a very excellent experience at this facility. The staff was friendly and Dr. Pierce is very communicative and engaged in my care.
The adult medicine staff who answer phones especially Cristine was her name are very rude and unprofessional they are lazy and in stead of doing their job they lie about getting it done and when you start calling back for updates they come …
Got dental work done here and Dr. Karpas and his staff as well as the admin team were great. They completed some complicated paper work for a job, got my appointments pushed up, and drilled two cavities with very little pain! I’d recommend the dental office at SBCH to anyone. Also, very affordable.
Worst service ever, called various times to get my lab results and took them a month to get around to getting them even though they were ready within 24 hours. Additionally, I was transferred multiple times from one department to another …
Never expect a call back or assistance from these people, I have had an issue with my calf muscle for two weeks and still have had no resolution/diagnosis. I have had to call several times a day and have been greeted with attitude, and …
I love Family Medicine. They are able to see me and my children at the same in one location. The Doctors and Nurses are great I prefer them over the Pediatric doctors on the second floor. In one emergency case i brought my son to be seen in …
I can’t believe what has happened to this place i’ve Been going there since I was a kid but the service is horrible now oh my god I can’t believe it. They confused me with two different patients because they couldn’t find my chart, the way …
Even the 1 star is too much for this place. Somebody has to tell to the guys who work there that they have to show more respect about the patients. They talk to you like their are paying money to you and no as they should talk to you as …
I can’t sing their praises loud enough. They’re efficient, clean, respectable, efficient, easy to deal with and easy to communicate with. I can’t recommend them more highly. I changed here from Harvard Vanguard during covid. Had two covid …
I have been going to the SBCHC for approximately 6 years. While the place isn’t aesthetically pleasing, the people who work here are the best! They can always fit you in for an appointment. My primary care physician and my dermatologist are …
I had kidney stone pain and was looking for an urgent care center nearby my apartment in Southie. I found this place online but saw HORRIBLE reviews.. so I was hesitant. However, the pain was so bad and this place was so close that I took a …
Got a covid vaccine here. The nurses were extremely friendly and the whole thing was very efficient. I got light headed after getting my shot and they gave me a snack and juice and let me lay down! Very hospitable!!
My kids got the 1st dose of Covid Vaccine Dec 2021. The nurse and admin was unprofessional and lack of clarity. We missed the 2nd dose, and I had to find different places for the kids… I will not visit here anymore.
After reading a handful of the reviews I was very hesitant to come in, but I had a great experience. I went right when they opened but didn’t have an appointment, and they were able to get me an appointment within the hour. Once I got to …
This is a review for the pediatrics department which has been wonderful. As first time parents we had a lot of questions/anxieties and between Dr Fisher and NP Jocelyn Guggenheim we have felt so supported. They are great with our baby but …
I’ve been going to this place since 2010 and the service now is terrible, staffs have not respect for patients at all, not manners, the secretary that was checking my daughter in for her appointment was also on the phone on her personal …
I broke my toe on a business trip to Boston, and lucky for me, this urgent care center was more or less across the street from my hotel. I’ve never received this level of care – including the entire staff. Dr. Kumar was thorough, caring …
I just wanted to say Thank you for the help your wonderful staff gave me today. They are very kind and caring people! The staff Nancy, and the gentlemen at the door were Awesome people and the transportation man Phil was excellent. I was …
Can’t say enough positive things! Scheduled and had a COVID test here and every single person was SO beyond nice. I had no wait to be seen and was in and out in 5 minutes! I left a message for an appointment and someone got back to me to …
Dr Kaligian was very thorough during my 1st visit. Excellent bedside manner… plus staff, nurses were helpful, pleasant, and efficient. I am impressed!
I have used this clinic for over 10 years and I am very happy with the services for my family and me. Today was my worst experience, but I don’t want to hurt the 5-star rating in spite of Dr. Green. …
TERRIBLE! After 33 years I am forced to leave the clinic. I haven’t been anywhere else since birth. The same for my 14 year old son. I can’t get a dentist appointment because they are not accepting new patients. How are either of us new patients when we’ve both been serviced here since birth. The new management is Terrible.
Have to give this place a bad review, honestly brought my daughter in for regular vaccines at 4 months old and was told she needed a flu shot at her 6 month appointment which was two months away. Well I got home that night and my daughter …
Decent place to go to for any problems. Not always the easiest to call and make an appointment, but the people are friendly and you can go in and out to get the job done. It is the closest place to me so I go here.
I have been a patient of SBCHC for 15 years and in these 15 years the administrative staff has been nothing but unprofessional and rude. Throughout the years I’ve complained about the front desk staff raising their voice and talking over me …
Dr. David Harrison is the best doctor I have ever seen 👍 …
Useless my father went two weeks without his medication.and my mom is a diabetic and the nurse had
to youtube how to put her dexcum in her arm and ended up flying out because they can’t do their job that’s the 2nd time so now I do it but I Live far.they need more training
HORRIBLE CUSTOMER SERVICE ! Terrible people working at front desk ! Maria is so unprofessional
On top of being sick I had to deal with this person that wouldn’t set up …
I am extremely unhappy with the service at South Boston community health Center! The FRONT DESK girl is absolutely UNPROFESSIONAL and RUDE ! She would not set an appointment up for my aunt who had recently had a stroke and was advised from …
Dr. Isabella Brout was the best physician I have ever seen!! She was incredibly compassionate, respectful, and listened to all of my health concerns and looked at things holistically. I would recommend her to anyone! …
The people here are mostly very nice. We loved our NP. But the the way the practice is set up is absolutely awful! You can never speak to your primary. Ever!! You’re basically sending emails back and forth several times between you and …
When I walk into the building I got a really great feeling, because everybody there is so nice and they make you feel comfortable
Been going since I was 5, started working here at 14 and I never changed centers since. They respond fast. Respectful. Never had a bad experience here other than the one time, a few years ago, a nurse drawing blood didn’t care that I …