West Newton Dental Associates

Dentist, West Newton Dental Associates

Full service Dentist in Newton, MA. Our Services include Family Dentistry, Tooth Whitening, Root Canals, Oral Surgery, Implants and … See more

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West Newton Dental Associates Reviews ( 149 )

  1. BEWARE, their extra procedures are not fully covered by insurances, even though they tell you otherwise!! Finally I am very upset with this dentist. They told me the wrong information that my procedure was 100% covered by my insurance. A …

  2. I come to West Newton Dental for cleanings every 6 months and have also seen the dentists for more serious procedures.The staff here is also very nice.

  3. 25 years of excellent dental care…and I stress the word CARE. The scary fact is that I’ve been a patient for so long that Dr. Neil Epstein operated on me 25 years ago and his then young son has followed in his footsteps and performed surgery on me this Fall.

  4. Everything first-rate. Coronavirus well-handled, the usual business done with conversational ease and deftness, friendly, informative, with real interest in how things were going.

  5. Very professional, highly competent, extremely friendly, meticulously careful, and committed to safety. Easy parking too. I’ve been a customer for at least 20 years.

  6. Each time I leave West Newton Dental following a cleaning by the wonderful hygienist, I feel like I have a new set of teeth. Thank you for your kindness conscientiousness, and talent!

  7. Jackie does an amazing job each time I go for a cleaning, very professional and thorough. She notices when certain things need attention and acts on it right away.

  8. Returned to West Newton Dental after too long away. Highest level of compassionate care, skilled technical care, professional conduct – 5 stars all around – from Front Desk to Highly Skilled technicians – to Dental Professionals.

  9. The staff is very accommodating and professional. Extreme care taken on every level. Thorough and informative, friendly and funny. My mouth feels like it just went to a spa!
    Excellent place.

  10. Excellent experience! Very friendly, highly skilled and overall 5 Stars. Appointments are scheduled with efficiency and confirmed by text and email. Great people, systems and location!

  11. I’ve been a patient there for over 25 years. They’re friendly, keep up to date, offer a full range of services, and are consistently good in spite of some staff turnover. They don’t use mercury amalgam fillings.

  12. I felt very comfortable having my teeth cleaned under the circumstances. Everyone was very careful and very professional. It was a good experience For me.

  13. I have total anxiety about going to the dentist–but everyone here has put me at ease. The dentists are gentle and thorough, and the front desk staff is friendly and super helpful.

  14. I have been a patient at WNDA since the early 90’s, for the last twelve years as a patient of Dr. Leong Yokota. WNDA has always been responsive, efficient and convenient for all my dental needs. Hands down, Dr. Leong has been the Best …

  15. Very disappointed! Was not informed about the copayment upfront, the front desk Jen was not helpful. Jen behaved stressed when I just walked in as a new patient. The billing department I called and spoke to Daniela, she was rude and impatient. This office seriously is lacking nice ladies with smiles.

  16. My name is Anna. I am dental hygienist with 19 years of experience who had a working interview on January 2019 for full time position with benefits in this office. After 2 interviews I had an official written job proposal from Dr. Matthew …

  17. Very professional, warm, family friendly practice. I’ve been coming for 10 years and have received X-rays, fillings, teeth whitening, the works, all perfectly and comfortably executed. Love this practice, Dr Leong and all the hygenists, specialists and staff.

  18. Excellent cleaning. Weird interactions with the actual dentist – a lot of pressure to undertake cosmetic dentistry – I’ve heard this complaint from other patients too. Encouragement to get braces, veneers, caps, whatever he thought of …

  19. I’ve been a patient at West Newton Dental for the past year, and for the first time ever I don’t mind my trips to the dentist. The staff is very friendly and thorough. Highly recommend!

  20. Love coming here! They are always very welcoming and very friendly. The doctor is great and checks on me every visit. I definitely recommend. Great professionals and always able to work around my schedule

  21. Lots of safety precautions are taken at WNDA which alleviated my fears about going to see the dentist during a pandemic. I have been coming here for years and love all the staff here. So kind and competent.

  22. I have been going to W. Newton Dental Associates for over 35 years. They are very professional and do a thorough job cleaning your teeth and watching out for you. I entrusted my family to them.

  23. Great general cleaning and care but beware of the Endodontist. I have been going here for general care for a year and had a great experience until an existing canal need retreat. After three visits with the Endodontist, he told me he …

  24. I have been a customer in West Newton dental for almost 2 decades. At some point I tried another dentist, but decided to come back to West Newton, when the advice of the new doctor and the cleaning were not meeting my needs. I have never …

  25. Had a cleaning with Debbie and a periodontal check with Dr. Epstein. Very safety conscious in all their procedures, including Covid changes like hydrogen peroxide rinses, wipe downs, no water sprays, no final buffing. Felt very safe. These people work very hard. No reservations about the reopening.

  26. I have been going to WNDA for many years now and have always had a wonderful experience. The hygienists and Dr. Lee really care about patients and making them comfortable. This brings me to my main reason for this review. This was my first …

  27. I have been a patient at WNDA for over 25 years and have always been so happy with the care I received from the dentists and the hygienists. I am so pleased that they have specialists in the office and all my dental needs were met in this one office. I recommend them highly!

  28. Upon arrival at the office, I was greeted by the friendly staff.
    Dr. Joseph Lee gave me the most thorough examination I’ve ever had.
    Latoya did an excellent job cleaning my teeth.
    Thoroughly, a very positive experience.

  29. I have been going there for years. Dr Lee did an amazing job on my fillings and cap. He was gentle and made me feel completely at ease. The hygienists and doctors are great there! I have recommended my friends to West Newton Dental.

  30. I went to West Newton Dental for a cleaning and check up (it had been a while since I’ve been to the dentist). Can’t say enough great things about my experience! I saw Betsy for my cleaning. She was super friendly, and gentle. She had some …

  31. It has always been a great experience for me at West Newton Dental, the team always makes me feel welcome and secure and I’m happy to recommend them to everyone that needs quality and professional services, I’m always pleased and I wouldn’t trade this place for any where else. Great team 👏 👍 👍👍 …

  32. In these uncertain times, procedures are crucial. West Newton Dental followed them perfectly while sacrificing as little as possible to the quality of their work. I felt safe and acutely cared for. They do great work consistently.

  33. My entire family has been taken care of by WNDA for decades. Doctors Epstein represent two generations of wonderful dentists who care deeply about their patients and stand behind their work in every way. The hygienists who have worked there …

  34. I have to say, the customer service I experienced at West Newton Dental Associates was fantastic. Everyone there is friendly and professional. My hygienist (Jackie) was great! My teeth never felt so clean. And, I got the most thorough exam …

  35. I recently had my first semi-annual dental cleaning since the start of the COVID-19 pandemic and it was a great visit. The procedures that West Newton Dental and the entire staff follow are very thoughtful and provide comfort that all …

  36. I had a substitute hygienist who came in to do my cleaning two days ago. Her name was Jennifer Steward. She was really excellent. I was very comfortable with her. She did everything that was done at a usual cleaning here at West Dental, but …

  37. I’ve had a fantastic experience at West Newton Dental as a patient for over 10 years. The entire staff is very friendly and engaging. They care about their patients and make an extra effort to connect on a personal level. My appointments are always on time. I’ve never waited more than five minutes to be seen. Highly recommend!

  38. My appointment at West newton dental to put a crown on my tooth was a great experience. Dr. Epstein clearly explained the procedure. He put in the crown and both he and his assistant were very caring in the completion of the work. He followed up with a call to make sure I had no issues.

  39. The West Newton Dental team is exceptionally thorough and professional, while being extremely supportive and accommodating. I am grateful to Jackie, my hygienist, for not just tolerating my dental-phobias, but for proactively using “tricks” …

  40. I’ve been going to West Newton Dental for years, and so have my parents, siblings, in-laws, you name it! They provide a warm and welcoming environment and exceptional service. Jackie is awesome and every time I visit, it’s like catching up …

  41. Excellent dental office with a great staff (Lucy is amazing). I’ve been coming here for over 10 years. Even though I live 40 minutes away, I wouldn’t let anyone clean my teeth except Jackie. She is absolutely THE BEST hygienist and an even better person. I look forward to my cleanings and highly recommend her!

  42. West Newton Dental is a really good place to take care of all your dentistry needs. I feel particularly fortunate to work with Dr. Lee because he has proceeds slowly and follows up. I had fear of an implant and when finally I got it he had …

  43. I have been a patient of this practice since 1985 for routine care, periodontal care, fillings, and crowns, despite having moved out of the area to Reading, then Burlington about 25 years ago. They are the kindest, most patient, …

  44. This was the most accommodating experience I’ve had a dentist office. They took my daughter on an emergency basis when her dentist of 10 yrs. wouldn’t. She had a few issues that needed to be dealt with immediately due to our pending …

  45. My first visit went very well. The office people were friendly and helpful, feeding the one-hour parking meter so I didn’t get ticketed. The hygienist was knowledgeable and friendly, as was the dentist.

  46. My wife and I have been patients of West Newton Dental Associate for 3 years, and highly value the services of Dr’s Lee and Epstein, and the entire staff. An outstanding dental practice and wonderful people!

  47. I’ve had such a great experience here. Everyone is so kind and caring. My dentist has great bedside manner, very obviously cares about my wellbeing, and is very patient with anxiety around procedures. They’re also very good about getting …

  48. Dr. Rider was perfect. He gave me a detailed explanation of the procedure that he was going to perform and continued to monitor and support me throughout the root canal. He was thorough and caring.

  49. It was such a welcoming dental practice! I had the best experience on my first visit. Everyone in the practice from the receptionist to the dentists were so nice and professional. My hygienist was so knowledgeable and thorough. I …

  50. Well I was not happy with my visit yesterday with hygienist she did good job on cleaning but she took pictures of my teeth and charge me over 200:00 dollars that is not right I wish they are not doing this kind technique to all customers

  51. I’m consistently impressed with the quality and care at West Newton Dental! I’ve been a patient of Dr. Joe Lee for at least 12 years. Simply said, he’s the best there is!!!

  52. My abscesses are completely healed due, I believe, to Dr. Epstein’s skill. In addition, his caring attitude made a difficult time on the dentist’s chair pleasanter.

  53. I’ve loved going to West Newton Dental Associates. They’re local (walking distance for me), friendly, accommodating, and up to date on treatment options. Clean office, great staff. I’d still be a patient there if we weren’t moving!

  54. The best dental care you can ask for. Everyone is friendly. The entire office staff makes you feel relaxed and cared for. I wouldn’t go any other place. Dr. Lee and Jackie are the most kind and caring people I’ve ever encountered in my 60 years on earth.

  55. The dental cleaning experience was one of the most uncomfortable I have ever had. The procedure was rough, my gums were repeatedly punctured by that sharp cleaning tool and I could feel the bleeding in my mouth. In addition, the hygienist did not take the time to go through the polishing step, which was too fast.

  56. Dr. Neil Epstein saw me when I had a specific concern, and allayed my fears. The practice consists of dedicated dentists, and caring professional staff including the front desk personnel.

  57. I have been a patient of West Newton Dental for over 30 years. My care has been consistently excellent over this timeframe. The dentists stay current with the best practices and they apply their skills with great care and empathy. My three children also “grew up” under the care of WNDA.

  58. I returned to WND after a two-year hiatus due to COVID. I had my teeth cleaned and the dental hygienist insisted on some x-rays. To my shock, my bill came to over $400! I am retired. That took a chunk out of my budget. At the very least the hygienist should have mentioned the cost!

  59. My appointment at West Newton Dental on last Thursday is always a nice visit. Debbie is always friendly and very thorough on my cleaning. Always nice to see Debbie and staff in the office. Dr Matt talked to me about a Crown. …

  60. Particularly appreciative that the practice was able to bundle several specific needs during my visit for a routine cleaning – two assessments (periodontal and dental) and fixing a chipped veneer! Since I drive up from the Cape, getting …

  61. I’ve been going to WDA for years. The staff from the front desk to the dentist are fantastic! The few times I have had pain that required someone to address it immediately they have worked with me to make it happen. It has been my …

  62. There are no words to describe how awful Matthew Epstein & West Newton Dental are. I went in for a routine crown replacement and left with permanent nerve damage to my tongue and a host of related symptoms that persist almost a year later. …

  63. Jackie is an exceptional hygienist who is simultaneously thorough and gentle. Dr. Lee is going incredibly meticulous in his work all while consistently checking in with his patient about their comfort with his procedures. I am a long time patient and I will definitely only entrust Jackie & Dr. Lee with my oral hygiene care.

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