Headquartered in Chula Vista, Calif., Sweetwater Authority is a publicly owned water agency with policies and procedures established by a seven-member board of directors.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
PO Box 2328, Chula Vista, CA 91912
In need of much help
They are NOT opening loveland reservoir or giving an explanation for not opening it
Horrible. We have been customers for 15 years and we are having some financial issues right now. Our bill is due on Monday,Friday is payday and they will not give us a few extra days to pay our bill. POS company.
When you have a few minutes, look in to how much these people get paid, their benefits and how the customer gets screwed. They just approved full dental coverage for all employees.
Your high water bill is directly based on their salaries. If you look at those salaries+fringe benefits it explains why the water rates keep going up.
On a Sunday (11/1/20) morning I’m watching a 6 man crew/ and vehicles stand around for over one hour now and haven’t started the job of fixing a small water leak on a residential street. This is doing nothing to keep our water rates down. …
All these reviews based on customer service. Sweet Water is only in a level 1 drought. The rest of the state is in a severe drought. I think sweetwater authority is doing an amazing job!
A disgrace of a company. You shut down a restaurant water supply without a warning or a phone call in the middle of the day for absolutely no reason. The bill was paid, on time, as it has been for the past twenty years. I wish I had another …
I just spoke to Vanessa at Sweetwater Authority. I asked if you could take my payment over the phone, she said she was not capable of doing so. She offered to send me to an automated service. So I asked her to please send me a bill so I can …