We began in 2000 as a response to a need for faster than dial up internet for rural citizens of Labette County.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
2130 Corning Ave, Parsons, KS 67357
Overpriced
Slow internet connection.
Quick service
Amazing
Great Service
The best people around !!!!!!!!!!!!
Awful service and awful internet quality
This is probably the worse internet i have ever seen…worse than dial up
Terrible service. Overpriced slow speeds.
The actual worst internet connection I have ever experienced.
They can do better at solving a problem or answering
Came before the scheduled time and was very professional.
I’ve never had more trouble with a internet provider than this one
Great Service for a Great price! No complaints. Even in bad weather…
Doesnt offer sevice in my area but internet isngood evewhere else
Why am I paying for my internet to go out 1:00 pm, 7:00 pm and 8:00 am, it’s been happening for almost a month now and I’d understand if I was warned that they were working on lines or things but I don’t think they realize when it’s out until somebody tells them
Down earth company Galen grew up in this area and he takes care of the people in this area. Keep up the good work Wave Wireless
I live out in the country and receive excellent service and the people who work here are super nice too.
Had it for a few weeks and everything seems to be going great!
I emailed this morning regarding a problem with one of my channels and I quickly got a response, and professional answer to my question. Great value for the selection of channels.
I went to her cuz I didn’t have any data time and they have free wireless signal love it thank you guys
40 bucks a month for 1M speeds is ridiculously overpriced and I have never seen anything over 0.6M so we’re barely getting half of what we pay for. Wave Wireless can’t provide their product as stated and we will be switching providers as soon as possible.
Shut down 3 times for around an hour each time. Spark light is SO MUCH BETTER. Wish it were available where we are!
Their internet service is a joke and the customer service is terrible. We were told for months that they would be fixing issues on their end and nothing ever changed. The last straw for us was when we called and we’re told that they could come get the equipment if we were unhappy and that there are other service providers out there.
After not having service all weekend….I contacted the local office first thing Monday morning and spoke with a gentlemen that was polite, professional and handled the business of getting a new modem to my house expeditiously… thank you wave wireless for your excellent local customer service.
I have never had more trouble with an internet provider than I did with this company I pay 70$ a month for unlimited 10 mbps and the entire time for more than a year I’ve only received speeds of 3.1 to 3.6 mbps I’ve had to call multiple …
Poor customer service on weekends and everyday thing should only charge half of the month thats all we get a month maybe need to call better business or something can’t get right or nothing company
The worst internet I have had since getting rid of dialup a decade ago. Being the only provider that services some of the areas they do allows them to charge prices well above what the quality and especially speed of their services are worth
I had excede internet for awhile, and let me tell you, simply, they suck, slow speeds, ridiculous data caps, and they constantly went out in bad weather. …
Customer service is AWESOME, my internet occasionally has some issues but restarting the router usually solves the issue. I live in a black hole so the fact the internet works at all much less allows me to stream tv shows on 2 devices as …
Our internet occasionally goes out but we are at the end of their service boundary. Customer service is always very friendly and resolves our issue quickly! Happy to support a local business that has friendly service!
Very happy with the service. The initial install did not work and they came back out and get the service to work! In addition, they didn’t try to up-sell me for a router, on charged $25 vs $100 like the competitors. …
Bad internet, cuts out randomly and they came to fix it which makes it even slower, then they blame it on trees. Bad overall. …
Edit: Service has improved significantly.
I am now getting around 40 mbps with no issues.
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Wasn’t the best experience I have had. Just got service with them, they wanted to charge me the first months fee along with my installation fee, before the bill was even due. Connected to internet and the speed was so slow, couldn’t do …
They say 5mbps max but I just barely see over 1 mbps. Everything always skips, kids can’t play their games, can’t be on the internet the same time as anyone else or it’s a nightmare. Charges $59.99 a month for a headache. Anywhere else …
Service is intermittent and such low speeds that it’s difficult to do anything with a family on the network. Low quality routers for rent. Over priced.
Absolute garbage Wi-Fi, after 8:00 pm we don’t have any Wi-Fi until early the next day. It’s been like this for at least a month and all they’ve given us was a free month of Wi-Fi, as if that helps our problem. We’re really gonna have an issue if the doesn’t get better and your going to lose several paying costumers.
Good people, and good service. People forget satellite internet is hard to be consistent. Never had any issues with my service. Anyone who complains about it should talk to them first they’re really nice. Would recommend to anyone.
They USED to be fantastic, but in the last year and a half have gone downhill. Now it goes out at least once a day most days. Some days it’s more often. When you call the after hours number to get help they will say it’s your equipment or …
Worst internet service there is!! Goes out everyday maybe for an hour maybe for 6 hrs never know. Have called them several times and the lady that answers phone is nice but the so called Tech is about as rude as it gets and several times …
Haven’t had trouble till recently.Been having horrible connection it seems about after 6 or so it’s none existing pay for 10 mb and the speed test ( when internet is working) is not even 1mb avg about 0.50mb will be switching to sparklight after this month if not sooner
This company is garbage… horrible customer service manager always seems to be in a meeting or at lunch. I give them a -100
This internet service is the worst you can possibly get. $69 a month for garbage service. Very unreliable. Worse than dial up. Definitely not worth the price.