(Translated by Google) Horrible place, very dirty, they take too long and the attitude of the staff is fatal. Is this really america? What a disappointment. …
(Translated by Google) The people in charge of unloading the trucks that are capstone lumpers treat the drivers badly, they yell at us and leave us hooked. What do they need? They tell you to wait, I go there very often and I’m sure there …
Donna, at your store location at 91st Avenue and Union Hills who works outside as a Gas Associate gives you guy’s a rank of 5 stars!!! She’s does the work of at least 2 and a half people. She should be making well over $20 an hour!! What a …
Worst place for delivery on planet Earth… monsters, terrible people, totall disaster, horror movie… I can’t find enough bad words, really…zero,zero,zero…
Worst place ever waiting 25 hours and still not done with delivery these people they don’t know what they doing and nobody want to give you any information cannibal I hope the clothes
Someone needs to talk to the management they take way to long look at the reviews an do something this is not have to treat your carriers an have them loss time here 4 hours is to much your getting paid to do a job if there how can you have respect for yourself sad no reviews are good!!!!!!!!!!!!!!!!!!!!!!!!
Worst place, Driver’s sitting here from 13-14 hrs and these guys don’t care. Please avoid this place for delivery or talk to your broker for detention first.
Worst place ever, very bad, rude, unprofessional and disgusting people at the receiving office. I will Never deliver there anymore if I have to do it then I will leave my company
I delivered to their stores, they are filthy behind the storage room doors. Food left out that needs to be refrigerated, putrid smell coming from the compactor with rancid fluid all over it and on the floor, and they will just set a pallet of produce right near it. Where is the health department for stuff like this. You’ve been warned.
I have now been sitting in the staging area for 15hrs. When questioned I was laughed at and told that there were 4 trucks ahead of me. I watched 2 trucks that came in after me unload in front of me and the other 4 trucks.
Check in yesterday 03/26/2020 at 9am and still here 03/27/2020 it 3:15pm and still waiting. Won’t bring another load as for others Trucks don’t come here not worth it. Shame Shame on this company
Usually i give 5 stars for this place but this week but this week I had to deal with an alcoholic guard working the gate on the exit side and he was yelling at everyone.Not professional one bit!!
I wonder how they would like it if the USDA found out that drivers were sitting there with there reefers off with their doors open with fresh meat and produce loads on them. I think they’d be concerned considering how hot it is in Phoenix
Observed people shopping without mask on. Asked if some one could roam store and ask these people to leave and get a mask: Answer OH WE CAN’T DO THAT I will go to Safeway from now on.
It’s worst place don’t go don’t go that place, my appointment is 12pm now is 6:05 pm they told us stall waiting 7 hours more 😡they don’t have room if you don’t have room why you want new stuff??? They are wasting our time I’m cencel my next load …
Please Stay away from this place. i been here since 4am appointment they told me they are behind 24-26hours.no respect for drivers.if u coming make sure u have extra food with u.04/01/20.still waiting for door.
Your fueling stations don’t have bathrooms for paying customers. What an outrage. I’m boycotting Fry’s fueling and grocery stores all together. I will make sure to let others know about your lack of social responsibly and courtesy.
I don’t understand why they are in this business. You don’t know how this works. Why don’t you start something else to do? Like something where you can sleep 24/7 ? Maybe that works for you. Everyone from Kroger/Fry’s. Please stop sleeping.
This Place Doesn’t Meet the standards of getting a 1 star or a zero star but is the only way to rate them…..
I Repeat Driver Pls Save ur self time and boycott this place…..OMG This Place …
Took them 4 hrs to get the frieght out of the trailer. Walked in and asked for my paperwork….and all they care about is a damned vest. Screw this place, slow as hell and ignorant people.
Will not deliver to this place again. ..!..
worst place to be worst people to deal with. took 30 hrs to unload. will never get beck there. I hate this place n.peopke over there. every driver was there minimum 24 hrs in order to unload.
10am appt arrived at 9am checked in go 2 stageing area 7hrs later get a door it’s now 8pm still waiting on paper work this place is really toilet papers companion if you get my drift never ever come here refuse any load from brokers if you …
Appointment time was 16:00, arrived at the facility at 14:45 and didn’t start getting unloaded until 18:20. Now it’s 21:00 and still waiting on paper work! People are rude and have no respect for others
Delivered for Kroger. Place sucks. Expect to wait a long time at the window and in the dock. Weird considering you have to pay to get unloaded. Just happy I don’t shop at any of their stores.
Up to 24 hour wait… Owner operators beware do not do business with this dock drivers if you get loads here… Deny them if you can. This place smells like a liberals breath and they take an eternity to off load do your self a favor and never do business with this company
Rude employees and violations by the Health Department. IDK why grocers aren’t subjected to the same laws as restaurants who violate the same codes. I’m shocked by what I have read by the delivery drivers here. And I only came here to …
There is nothing worse than these guys. Maybe the biggest and slowest robot working idiots i ever came across. If ur a truck driver and ur supposed to deliver here. Embrace your self. You will need a lot of self control not to go crazy on these morons
i checked in 8.am and they call me for dock 9.00 pm and i got my paperwork at 12.30 am they are tooo slow all krogers places do this mostly but this is the horrable one i ever been
I was in Fry’s grocery store at 20th street and Camelback Rd. earlier this week and went to the Deli dept. I stood there for quite a while and no one came to take my order. The One Lady Helped a man that showed up AFTER I stood there and …
NOT SHOPPING AT THE MARKETPLACE STORE on Chandler Blvd In Ahwatukee anymore
I had a coupon for 15.00 toward a Jeni o Turkey Marked 19.99. The company I work for gave them to us, the company that issues them has worked with Krogar …
Stay away from this DC you will be staging all day then get a door and sit for more hours not worth delivering here. Once the trucks stop coming maybe they will fix this.
These last few years service has deteriated. I have emailed corporate numerous times and no response. Left phone messages and no response. The frys in laveen is the worst in the city. They are constantly out of sale items even on the starting day. Customer service from managers are below standards.
Worst place!! My appointment was at 20:00pm, and I’m still waiting and it’ 2:00am. never coming back, I don’t give a dam if load paying 20grand ! I don’t know why these people make appointments if they can’t handle it.. very unprofessional.. stay away
This place is a joke !!! Appointment was at 10am I checked in at 9am, its 9PM and I’m still waiting on papers… for 11 pallets they had to take off my truck. Staff is rude and unprofessional ! Where tf is management at ?
Checked in at 4 pm and here i sit at 12 pm the next day. Completely unacceptable. You had better pack some food and put that refer unit on start stop or even better idea…dont come here at all.
-5 stars yes, negative 5, avoid this place at any cost. This load has been here 16 hours and still havent started unloading yet. Average time here is 12 to 14 hours.
This place is joke. Went in the office and asked them if my paper work were done. They said nope, I said it’s been over 45 minutes since I got unloaded employee says 45 min for paperwork here is nothing. Been here for 3 hours and still no …
Got hired here 2 weeks ago and got curious about the reviews here and was really embarrassed because they seem true. A few days later I’m warned by a coworker that the managers are idiots who fire for no reason and today I’m fired for doing …
Long waiting. Slow slow slow too slow very lazy guys.
Before picking up load for this company. See your family and friends. Hug them. Give them love .kiss on head , and say good buy for long time, cause this company will not let you go guys. They will keep you forever,, it’s crazy
Worst DC in Arizona by far i bet that they would make the top five worst in the US. Who ever runs the receiving department really needs to be replaced i cant believe that kroger turns a blind eye to these incompetent people.
You will be here a very long time. Make sure you bring lots of food and drinks. You can also order pizza and have it delivered to truck gate.
Deliver from 1 hr before appt time to 30 min after. After that you will have to reschedule appt. You will need a saftey vest or no service.
Worst place ever I have delivered in past 5 years.
Appointment time 2:am checked in 1:15 got done 8am. Do not show up early. Average wait time is 7 HRs.
Worst company to bring a load for, never coming back!!! checked in 30 minutes early for my appointment and I’ve been here since 530am now it’s currently 11am and they haven’t even started to offload my yet!! I went in multiple times and the …
Simply they can’t handle their po orders they order less truck loads .no respect for drivers time should avoid drivers do not pick lloyd for this location
The higher-ups are good but when you get down to the lumpers they are lazy hourly paid workers. Do not set appt. For next pick up till the next day, even if your appt. Is early in morning. And remember we drivers have a voice call the …
My Delivery Appointment was 8am I arrived at 7:30am and didn’t receive a door until 11am. Anyways they got done unloading me at 1:30pm here I am still sitting in my truck waiting for the BOL and it’s 5:15pm who knows when I’ll get to leave …
Never ever bring any produce load at this location
They will assign you door after 24 hr of your appointment time and it’s not done yet, you might have to wait for another 5-6 hours for unloading ..
Bring you own food ..be ready to enjoy hot summer …
There is nothing good about it. Waited 45 mins to get thru gate to check in. 3hrs to get unloaded. And now another 3hrs later still waiting for paperwork. Trucking companies & drivers should boycott this place. They are worse than Walmart. And that is bad.
Absolutely the worst place to deliver to I had a 1100 appointment for 4/4/2020 they stated they was behind. I got a door at 2000 on 4/5/2020 they completed unloading me at 0415 on 4/6/2020 it is 0845 and they have still no called me for my paper work. Worst place to deliver that I have ever been to
I can honestly say that this is the WORST place to deliver any load. I had a 6 am appointment for a delivery. It’s now 5:41 pm. I’ve been in a door for 4 hours and unloading still hasn’t started. If I was running this place, there’d be a need for a job fair as I’d be firing people left and right for incompetence.
Arrived an hour early, got a door over 7 hours AFTER appt time, sat in door another 6 hours before they even started the unloading process, then waited over 2 hours for paperwork, at which point was told it would be nearly $300 for unloading fees. Whoever manages this place should wear a bag over their head in public.
These m f here are worste ever in frozen section 10 hours wait consider lucky but if you Mexican driver and can pay to unloading supervisor then you get unloaded quick but you still might wait till the reciever done.
Fill up on fuel, food and entertainment before checking in. We waited 23 hours to get a dock, unload was fast and received BOL’s right away. Nice people just be prepared to wait.
Worst place ever. To much to write,so …WORST PLACE EVER !!!!Be aware,you can spend easy 6-8 hours till you get unloaded. Do not come more then 1 hour befor your scheduled time,and do not be late,otherwise you have to reschedule for a new appointment!!! Good luck!!!
I wonder if ADOSH is aware of the health issue here at Fry’s. I noticed that they checking temperature at front gate but for what? They make you wait 20 to 32 hrs to unload then they have locked you out from vending machines or drinking …
So far we’ve sat here for 27 hours and we’re not even in a door yet! We’ve lost 2 days of work. The people that run this place wouldn’t like missing work. But of course they don’t give a crap. Oh and the toilet is broken. …
Maricopa Frys Pharmacy SUCKS. They are giving Fry’s a bad reputation. They have given 3 customers someone else’s scripts. That could have killed someone. Look on Next Door Appt.They have, more than once, lost my husband’s scripts, charged …
If you want to waste your times and not ready for another day to work than come here and bring load. This is the worst place. I came here last night at 12 and after hours gave me a doc but there was a car parked then gave me another doc at …
Our truck arrived for an 8pm appointment with produce and no place to park. Did not get a door until midnight and not unloaded until 4am, They still have the pre ELD mindset. Arrogance at its best. If Costco can unload within 45 minutes why …
Frys on Hunt Highway is horrid. Shelves empty on Easter Sunday! I’ve been addressing for years. Went so far as to catch CEO at the store few months ago. It was righted for a month. If you can’t run this store SELL IT. We deserve a good …
Don’t expect to make it to your next appointment….I’ve been here 5 hours already and no sign of paperwork yet….I guess this is the norm here….I have found that complaining to them goes in one ear and out the other..prayers to all…Thank you God Bless
Absolutely disgusting place to unload have no respect for the truck driver bathrooms are horrendous guards smoking putting out cigarettes on the wall but they say truck drivers have to stay inside their truck to smoke very very rude …
Don’t show up before your appointment they will turn you away, for there is no close place to wait. And once you check in you head to a staging area where I have waited until the next day for a door, then took 6 hours for half a truck. Receivers like this make me wish I could run drop’n hook soo bad.
I was afraid to deliver the load since I read the reviews. But you can say I got lucky lol. My appointment was at 6am got here at 5:30 checked in with the guard and came inside the facility. Checked in again with them to get the door. They …
Edit: took 6 days yo fnally deliver.
I wish I had read the reviews here, my case is even worse, I came to delivery and my appointment have been canceled, it was at 2300, so I’m here the next day, …
Had a 10am appointment got there 20 minutes early told to park and come back to check in. The guard was nice and courteous. Was at the door by 1010am and back on the road by 12. Thanks for treating my student and I with prompt, professional services. Wish some receivers were as courteous as Fry’s Warehouse was.
The frys pharmacy in cottonwood is awful. We are finally changing pharmacies. Im tired of them screwing us around. 30 days or 31 days for a refill. Which is it. Noone knows. Two techs two different answers. Im tired of the fight. I have …
I would give this place -0 if possible.
Very rude people at gate even i heard them laughing on my back while i was leaving. They returned me back because i was hour late, that was ok !!!!!!! but but …
I didn’t believe this place could be this bad, but it is indeed. I’m still waiting in the staging area, over 2 hours past my appt time. Staff is rude, and clearly does not give a damn about a drivers time. I take pride in being on time for …
I wish if I could give zero star or no star this place is a mess. Drivers be prepared with fuel and some food. 20 hours of waiting and still nothing still not unloaded. And the receiving office has no answer besides the dumb attitude. Like …
Do not accept an inbound load to this DC unless you have a day to spend. It has been 20 years since my first delivery here and no noticeable improvements have been made to expedite the receiving process. The only positive note I have to …
I would die from flesh eating bacteria than come back here again.
The gate guards were actually nice this time.
If your coming here, don’t do it. Capstone is slow, deathly slow. I arrived at …
I’ve been a customer for over 20 years. Today I decided to change Pharmacys. I can no longer handle the very long lines to pick up my drugs. Sometimes 17 people in line.. The drive thru is closed, I am handicap so the drive thru is a must …
Arrived 45 minutes early for my appointment. Checked in fairly quick. Been here for 4 1/2 hrs still don’t have paperwork for a prepaid lumper service. Missing my reload to go home. I hope there is detention pay for the sit time.
Merry Christmas, maybe next year!
I arrived on 5/2/18 at 1728 for an 1800 appointment. I was given a door on 5/3/18 at around 0430. It’s now 2205 on the 5/3/18 and I’m still sitting in the door waiting on the bills. I have already been here for 29 hours. The only good thing …
Had a 4am appointment, checked in at 3:30am. Got door assignment at 4pm. It is now 5:30pm and they have not started to unload yet.
Fry and Capstone employees could care less about the truck driver but yet don’t …
STAY AWAY FROM THIS PLACE.appointment was at 10 checked in at 9 checked out 5 pm.their were still people with 10am appointment with NO DOOR YET.I’m never coming here again.bring food if you coming for dlivery.
“WARNING” to all truckers do not deliver to this lazy facility, the paper work takes over 10 hours
The person that supposed to call you dont I repeat they really dont.they are …
This company is most incompetent inept sorry excuse …… my apologies.
This company does not care about the individual. I arrived early for my appointment. Appointment time 06:00. I arrived at 04:00. They turned me back out to the …
No OVERNIGHT PARKING ON SITE. However you can park on both sides of the street. Arrived at 0315 for 0800 appointment was told come back 1 hours before appointment. Was given door after checking in, empty in 30 minutes, waiting for the paperwork now for 45 minutes. Food truck came out at 0800.
STAFF WAS NICE AND POLITE BUT LONG WAITING HOURS TO GET A DOCK AND THEN THEY TAKE FOREVER TO UNLOAD YOU.AROUND 10-12HRS
NEVER GONNA DELIVER HERE AGAIN .ITS COMPLETE WAIST OF YOUR TIME
Had a decent experience here delivery was 21:30 arrived at 19:45 had to park in staging area and walk back to guard shack at 20:30 the walk then 1/2 mile to the receiving office but given a dock and empty within an hour. Only had half of trailer though. lots of exercise!
I would give them 0 stars if it was possible. We in have been in trucking since 2006 and I have never seen a worst place to deliver. They don’t care about drivers or being efficient. My driver had a 6 am appointment and was released at 5 …
Too slow location. If call their customer service, they took hours to understand what’s the concern then keep on transferring calls. No one takes responsibility for his/her work. Even after getting a confirmed appointment for delivery they …
Hated it here!!! First of all they need better signs once you step in the warehouse for recieving for people unfamiliar with the ins and outs of the building because when I asked for directions the staff had an attitude! And im still waiting on papers 8 hours later.
My husband had an appointment at 2pm to deliver a load to this warehouse. They didn’t start unloading him until 4pm. It took them an hour to unload him. He waited for his paperwork for 6 hours! He went in the warehouse several times to …
Mannn this place suks!!if u gotta deliver here just start planning to request detention or layover.. Wish I couldn’t give it no stars … I HATE COMING HERE !!
Checked in 7 am for 8 am appt time .
The guy in receiving was very rrude this place is worst place for semi drivers .He told me to wait 7 hours to assign aa door .God knows how long i have to wait.
DON’T GET LOAD TO THIS PLACE if you don’t want to be a hostage here, talking with more than 5 drivers, all of them waiting here for more than 30 hours. Outside is 110 degrees.
Don’t come here !!!
My appointment was 10:00pm checked in 9:21pm produce area receiving lady said they are 12 hours behind wait all night got door 10am in the morning. Then waiting for unloaded and they didn’t touch the truck for 8hours. I asked the guy why u …
I worked for Frys for several years before deciding to leave and I’ve attempted to contact the corporate office multiple times specifically the HR department to speak to a woman name Michelle Rojas who is the only point of contact regarding …
Do not delivery here 8 hours to get unloaded 2 to get door after appointment 2 hours to get unloaded and 4 for BOLs no matter if you lost appointment for pick they told me it’s my problem and do not book load in Phonix with pick up before 12 pm you will be late or will lost your pick up
TRUCKERS STAY AWAY!! This is to the upmost importance. My God these guys are slow I even offered to help. Do not. I REPEAT, do not come here anymore! Make a strike against bad workshops like this. It’s unbelievable how slow they are. Like …
What’s happened to trucking? I remember delivering a truck load and being back on the road within a hour,
Now it takes a day and a half just to take 19 pallets off a truck, maybe some …
Horrible experience with this location. Had a schedule appointment for 6:00 a.m. arrived on time got placed in a door then was told to move from one door to another still did not get unloaded until after 7 hours still waiting on my …
Been delivering here for 5 mnths on a dedicated lane and waiting time hasn’t change at all, expected 8-12 hrs of waiting time to get unloaded. 6hrs if your lucky and 16hrs at it worse no lie. Got here at 3am for a 4am appointment and got …
Drivers don’t come to this Kroger Frys
2 Days 1/2 of waiting trust me you don’t going to get out.Don’t do it , Broker will tell you is better is worse then ever 0 you Won’t get out !!!!!
This woman sits on her phone all night, won’t acknowledge you, very very rude, pretends she doesn’t know the answers to questions, lied and said she doesn’t have a manager. The only time she will put the phone down to attempt to do real …
It’s not only this location that is below par. But most Fry’s stores have employees that like to curse and have no respect for customers! Keep allowing horrible employees run off customers and you may as well go out of business for the customer is the one keeping your doors open!
They are ruaning behind all the time but a least they let you know 10 hrs there check this before you get to the gate ,
the entrance is at the light americ old , Tolleson dairy, fry’s and croger are …
This place is one of the worst in America and the dump company working in this place and their workers are the worst ever. Is it reasonable to come on time to unload your cargo and they tell you that you have to wait 8-10 hours before …
Trying to sign up for online pharmacy account is a joke. After going through several years on a drop-down that asked me for my date of birth, because the system would not allow me to put the information in manually, it then proceeded to …
Worst online system EVER! I have tried two times at two different customer service counters to get my phone number changed and it still is my old
one, so it won’t work for coupons. Plus, they are always out of sale items they …
They take so long to drop you off.the office will tell you give me BOL and go well call you when deck ready. After hours they’ll call u to drop you off, you have to wait the green light 😁 you happy when the green light on, but the story …
I spent over an hour shopping with the app and when I went to pay it would not take EBT so I wasted my time and effort also had several issues with the app. Had to relog in three times and looking at the coupons for the weekly add I picked …
Delivered fresh produce. Easy check in. They will call u for a door and when paper work ready. Appointment 2:00am check in 1:45 am. Out the door at 6:00am. Not as bad as the rest of the reviews for produce.
Fry’s in Prescott Valley has to have the rudest employees I have ever seen. Given the fact that I’m in the store to spend my money, you would think there might be a little more customer service and a lot less bad attitude and over the top rudeness.
(Translated by Google) A LOT WUENO
(Original)
MuchO WUENO
(Translated by Google) Excellent supermarket very good assortment and excellent service …
(Translated by Google) Absolutely nothing good about this place for deliveries take too long and employees without vocation for their positions …
(Translated by Google) very slow to receive
(Original)
Muy lentos en recibir
(Translated by Google) Horrible place, very dirty, they take too long and the attitude of the staff is fatal. Is this really america? What a disappointment. …
Tuhade maa da fuda lun lene deo sawerw 9 vje da betha fufad tuhada 8 vj gye taat de lnna ne halle tak ni paper detey
(Translated by Google) The people in charge of unloading the trucks that are capstone lumpers treat the drivers badly, they yell at us and leave us hooked. What do they need? They tell you to wait, I go there very often and I’m sure there …
Donna, at your store location at 91st Avenue and Union Hills who works outside as a Gas Associate gives you guy’s a rank of 5 stars!!! She’s does the work of at least 2 and a half people. She should be making well over $20 an hour!! What a …
30 mins to unload; 2+ hrs to get $245 bill! TOO LONG
Great place
Unprofessional
Great shopping
Friendly people.
Never been there
Horrible
WORST PLACE EVER!!!
good
Nice
Waiting all day
Bad bad bad place to unload
The pay is good 😛 …
Sorry excuse for a DC.
Worst place ever don’t go there
Security guards are rude
Website sucks big time
Been here 12 hrs all I can say is WOW!!!!!!!
the worst place in USA for delivery!
Zoo and filthy, lumber department the worst in the nation
The bad please to delivery I can’t explain !
3.5 hours for paperwork thats trucking
WOW all day!I can’t describe how bad just WOW@#$^@#
This place totally sucks i will never come back to this hell hole again
The people here are rude and it takes forever here to get anything done..
Waste of time delivering here.
Stay away
Expect long time here.. shipping has bad attitude…
man just looking at the review I don’t want to apply for this position?
I was delayed for over 20 hours delivering here
If I could give em 0, just rude and unprofessional staff on receiving
This place is excellent the got me a door almost right away
Been hear way to long they don’t care
One sorry place I will never book a load to Fry’s again 🖕 …
Can you do less than 1 star ? This place sucks, slow, bad service and piss poor attitudes.
Very bad place i wathing 11 hours to unloading!!!!
27 hour wait time with rude staff hope you go bankrupt
Slow stay away been here 20 hours and still no door
Worst experience …stupid stupid hell stupid place to deliver load …never came back again …for sure
More than 8 hours unloading, terrible place
The worst place to do delivery here you have to spend all day😡😡😡😡😡 …
Worst place ever avoid it like the plague. I hate going here so much I no longer shop at frys.
This people take to fng long to unload! Went in at 4:30am left at 9:30!
Dry load delivery in n out in less than two hours.
No overnight. Unloading by appt. only. 5 hour to unload
Bad receiver stay away
Been here for over 24 hours still waiting for for a dock.
The worst of the worst the most worst place you could ever come to horrible expect 8 to 10 hours to unload
I come 3am get door 7:30 get paper after 1130
Been here 6 hours already and still waiting. This place is the worst to deliver. Never want to come here again.
The worst place to deliver in the u .s.dont come here if you can help it 9 hours to get to a door
Worst place for delivery on planet Earth… monsters, terrible people, totall disaster, horror movie… I can’t find enough bad words, really…zero,zero,zero…
I been here for 15 hours and still waiting for the door I don’t recommend to anyone to deliver here…
Phone number for corporate or district manager listed on internet is answered in the Caribbean.
I unload here all the time with no problems and quick in and out.
Had a midnight delivery. So far its been 6 hours and bearly got a door. Fml
Worse place to deliver to, 1/2 trailer load and been at the door 5 hours.
Checked in at 8amand here i sit at 5pm Very bad please never come next time l m first or last time
Don’t get a load to this place the worst it’s been four hours and I still don’t have a door.
Really bad service they took 10 hours for unloading I don’t wanna come ever
Very slow got Here at 11 am. In door at 6:30 pm.done at 8:00 p.m. 9 hours total. That’s bad.
Arrival 9am
Appt 10am
Unloaded 2pm
Let me leave 7pm
Worst place ever waiting 25 hours and still not done with delivery these people they don’t know what they doing and nobody want to give you any information cannibal I hope the clothes
Good service 10 pm delivery and 11:50 pm empty
Trailer has been unloaded but still its been 2 hours no paperwork has been given waiting for call
Someone needs to talk to the management they take way to long look at the reviews an do something this is not have to treat your carriers an have them loss time here 4 hours is to much your getting paid to do a job if there how can you have respect for yourself sad no reviews are good!!!!!!!!!!!!!!!!!!!!!!!!
This company is the epitome of garbage.
Why paper works takes so long??? It is been 2 hours for it and still waiting…
Worst place, Driver’s sitting here from 13-14 hrs and these guys don’t care. Please avoid this place for delivery or talk to your broker for detention first.
check in 01:00 pm check out 09:50 am, 21 hours waiting for unloading and still have to pay lumper fee
From appointment time to empty in 12.5 hours)))
You can make a great break))
Worse place to deliver!!! BE AWARE THEY WILL KEEP YOU THERE FOR 7 HOURS OR MORE TO DELIVER 3 PALLETS
Worst place ever, very bad, rude, unprofessional and disgusting people at the receiving office. I will Never deliver there anymore if I have to do it then I will leave my company
This is the worst place. Rude employees at the ship/receiv desk. Expect to wait a long time for your paperwork. Waited close to 3hrs for paperwork
No more trips to frys. I was “fried” for the 2nd time . 8 hours waiting, still counting… I would like to mention…6 pallets, that’s all I got
Needed paper work filled out no luck. But they did give more numbers to call.
Not a good place to delivery
One of the worst
Had a 8:00 pm appointment , unloaded 8 pallets at 8:00 am today, not a good place to deliver, 12 hours is ridiculous !!!
God forsaken place. Warning all truck drivers; don’t ever deliver here.
9 hours just to get door and counting ….please come here prepare to watch some good movies . Food and Fuel .
I delivered to their stores, they are filthy behind the storage room doors. Food left out that needs to be refrigerated, putrid smell coming from the compactor with rancid fluid all over it and on the floor, and they will just set a pallet of produce right near it. Where is the health department for stuff like this. You’ve been warned.
I have now been sitting in the staging area for 15hrs. When questioned I was laughed at and told that there were 4 trucks ahead of me. I watched 2 trucks that came in after me unload in front of me and the other 4 trucks.
I checked in 07:30 for an 08:00 o’clock appoiment finally got a door at 19:50 this is the worst place I’ve ever delivered a freight
Check in yesterday 03/26/2020 at 9am and still here 03/27/2020 it 3:15pm and still waiting. Won’t bring another load as for others Trucks don’t come here not worth it. Shame Shame on this company
This place is the worst to unloading , if you need reset your 34hrs, this place is perfect to reset. This warehouse is sucks sucks sucks…
Usually i give 5 stars for this place but this week but this week I had to deal with an alcoholic guard working the gate on the exit side and he was yelling at everyone.Not professional one bit!!
Worst place!! My appointment was at 10:00 am, and I’m still waiting and it’s 5:04 p.m. never coming back, I don’t give a dam if load paying 20 grand!!
Worst place in the area to come deliver. 8-10 hours wait.
I wonder how they would like it if the USDA found out that drivers were sitting there with there reefers off with their doors open with fresh meat and produce loads on them. I think they’d be concerned considering how hot it is in Phoenix
They don’t deserve even one star 11.30 am appointment start unloading after 4 pm ,they just counting them hours on work doing less
Observed people shopping without mask on. Asked if some one could roam store and ask these people to leave and get a mask: Answer OH WE CAN’T DO THAT I will go to Safeway from now on.
It’s worst place don’t go don’t go that place, my appointment is 12pm now is 6:05 pm they told us stall waiting 7 hours more 😡they don’t have room if you don’t have room why you want new stuff??? They are wasting our time I’m cencel my next load …
Please Stay away from this place. i been here since 4am appointment they told me they are behind 24-26hours.no respect for drivers.if u coming make sure u have extra food with u.04/01/20.still waiting for door.
8+ hours just to get the papers back. Union is at work!
Your fueling stations don’t have bathrooms for paying customers. What an outrage. I’m boycotting Fry’s fueling and grocery stores all together. I will make sure to let others know about your lack of social responsibly and courtesy.
12 hrs past appointment time and I slept good. Now ready to get offloaded sometime today…
I don’t understand why they are in this business. You don’t know how this works. Why don’t you start something else to do? Like something where you can sleep 24/7 ? Maybe that works for you. Everyone from Kroger/Fry’s. Please stop sleeping.
8 hours minimum wating time 👎👎 …
This Place Doesn’t Meet the standards of getting a 1 star or a zero star but is the only way to rate them…..
I Repeat Driver Pls Save ur self time and boycott this place…..OMG This Place …
Took them 4 hrs to get the frieght out of the trailer. Walked in and asked for my paperwork….and all they care about is a damned vest. Screw this place, slow as hell and ignorant people.
Will not deliver to this place again. ..!..
worst place to be worst people to deal with. took 30 hrs to unload. will never get beck there. I hate this place n.peopke over there. every driver was there minimum 24 hrs in order to unload.
10am appt arrived at 9am checked in go 2 stageing area 7hrs later get a door it’s now 8pm still waiting on paper work this place is really toilet papers companion if you get my drift never ever come here refuse any load from brokers if you …
Appointment time was 16:00, arrived at the facility at 14:45 and didn’t start getting unloaded until 18:20. Now it’s 21:00 and still waiting on paper work! People are rude and have no respect for others
The one on 20st Campbell is a circus very unprofessional
Delivered for Kroger. Place sucks. Expect to wait a long time at the window and in the dock. Weird considering you have to pay to get unloaded. Just happy I don’t shop at any of their stores.
Up to 24 hour wait… Owner operators beware do not do business with this dock drivers if you get loads here… Deny them if you can. This place smells like a liberals breath and they take an eternity to off load do your self a favor and never do business with this company
Rude employees and violations by the Health Department. IDK why grocers aren’t subjected to the same laws as restaurants who violate the same codes. I’m shocked by what I have read by the delivery drivers here. And I only came here to …
Worst facility ever absolute no respect for the driver they took 10 hours to unload and then another two hours to give the bill.
There is nothing worse than these guys. Maybe the biggest and slowest robot working idiots i ever came across. If ur a truck driver and ur supposed to deliver here. Embrace your self. You will need a lot of self control not to go crazy on these morons
i checked in 8.am and they call me for dock 9.00 pm and i got my paperwork at 12.30 am they are tooo slow all krogers places do this mostly but this is the horrable one i ever been
Had appt 7am they let you park on the rd can check in 1 hr before appt was unloaded and out within 2 hrs very nice staff
I was in Fry’s grocery store at 20th street and Camelback Rd. earlier this week and went to the Deli dept. I stood there for quite a while and no one came to take my order. The One Lady Helped a man that showed up AFTER I stood there and …
NOT SHOPPING AT THE MARKETPLACE STORE on Chandler Blvd In Ahwatukee anymore
I had a coupon for 15.00 toward a Jeni o Turkey Marked 19.99. The company I work for gave them to us, the company that issues them has worked with Krogar …
Stay away from this DC you will be staging all day then get a door and sit for more hours not worth delivering here. Once the trucks stop coming maybe they will fix this.
These last few years service has deteriated. I have emailed corporate numerous times and no response. Left phone messages and no response. The frys in laveen is the worst in the city. They are constantly out of sale items even on the starting day. Customer service from managers are below standards.
Not a very good company to work for
Worst place!! My appointment was at 20:00pm, and I’m still waiting and it’ 2:00am. never coming back, I don’t give a dam if load paying 20grand ! I don’t know why these people make appointments if they can’t handle it.. very unprofessional.. stay away
This place is a joke !!! Appointment was at 10am I checked in at 9am, its 9PM and I’m still waiting on papers… for 11 pallets they had to take off my truck. Staff is rude and unprofessional ! Where tf is management at ?
Checked in at 4 pm and here i sit at 12 pm the next day. Completely unacceptable. You had better pack some food and put that refer unit on start stop or even better idea…dont come here at all.
-5 stars yes, negative 5, avoid this place at any cost. This load has been here 16 hours and still havent started unloading yet. Average time here is 12 to 14 hours.
This place is joke. Went in the office and asked them if my paper work were done. They said nope, I said it’s been over 45 minutes since I got unloaded employee says 45 min for paperwork here is nothing. Been here for 3 hours and still no …
Got hired here 2 weeks ago and got curious about the reviews here and was really embarrassed because they seem true. A few days later I’m warned by a coworker that the managers are idiots who fire for no reason and today I’m fired for doing …
Long waiting. Slow slow slow too slow very lazy guys.
Before picking up load for this company. See your family and friends. Hug them. Give them love .kiss on head , and say good buy for long time, cause this company will not let you go guys. They will keep you forever,, it’s crazy
Very bad services my appt at 2:00 pm check in 1:00 pm I receive call for door 7:30 pm empty 1:45 am next day I cancel my next load don’t come here
Worst DC in Arizona by far i bet that they would make the top five worst in the US. Who ever runs the receiving department really needs to be replaced i cant believe that kroger turns a blind eye to these incompetent people.
You will be here a very long time. Make sure you bring lots of food and drinks. You can also order pizza and have it delivered to truck gate.
Deliver from 1 hr before appt time to 30 min after. After that you will have to reschedule appt. You will need a saftey vest or no service.
Worst place ever I have delivered in past 5 years.
Appointment time 2:am checked in 1:15 got done 8am. Do not show up early. Average wait time is 7 HRs.
Worst company to bring a load for, never coming back!!! checked in 30 minutes early for my appointment and I’ve been here since 530am now it’s currently 11am and they haven’t even started to offload my yet!! I went in multiple times and the …
Simply they can’t handle their po orders they order less truck loads .no respect for drivers time should avoid drivers do not pick lloyd for this location
The higher-ups are good but when you get down to the lumpers they are lazy hourly paid workers. Do not set appt. For next pick up till the next day, even if your appt. Is early in morning. And remember we drivers have a voice call the …
My Delivery Appointment was 8am I arrived at 7:30am and didn’t receive a door until 11am. Anyways they got done unloading me at 1:30pm here I am still sitting in my truck waiting for the BOL and it’s 5:15pm who knows when I’ll get to leave …
Never ever bring any produce load at this location
They will assign you door after 24 hr of your appointment time and it’s not done yet, you might have to wait for another 5-6 hours for unloading ..
Bring you own food ..be ready to enjoy hot summer …
There is nothing good about it. Waited 45 mins to get thru gate to check in. 3hrs to get unloaded. And now another 3hrs later still waiting for paperwork. Trucking companies & drivers should boycott this place. They are worse than Walmart. And that is bad.
Absolutely the worst place to deliver to I had a 1100 appointment for 4/4/2020 they stated they was behind. I got a door at 2000 on 4/5/2020 they completed unloading me at 0415 on 4/6/2020 it is 0845 and they have still no called me for my paper work. Worst place to deliver that I have ever been to
I can honestly say that this is the WORST place to deliver any load. I had a 6 am appointment for a delivery. It’s now 5:41 pm. I’ve been in a door for 4 hours and unloading still hasn’t started. If I was running this place, there’d be a need for a job fair as I’d be firing people left and right for incompetence.
Arrived an hour early, got a door over 7 hours AFTER appt time, sat in door another 6 hours before they even started the unloading process, then waited over 2 hours for paperwork, at which point was told it would be nearly $300 for unloading fees. Whoever manages this place should wear a bag over their head in public.
These m f here are worste ever in frozen section 10 hours wait consider lucky but if you Mexican driver and can pay to unloading supervisor then you get unloaded quick but you still might wait till the reciever done.
Fill up on fuel, food and entertainment before checking in. We waited 23 hours to get a dock, unload was fast and received BOL’s right away. Nice people just be prepared to wait.
Worst place ever. To much to write,so …WORST PLACE EVER !!!!Be aware,you can spend easy 6-8 hours till you get unloaded. Do not come more then 1 hour befor your scheduled time,and do not be late,otherwise you have to reschedule for a new appointment!!! Good luck!!!
I wonder if ADOSH is aware of the health issue here at Fry’s. I noticed that they checking temperature at front gate but for what? They make you wait 20 to 32 hrs to unload then they have locked you out from vending machines or drinking …
So far we’ve sat here for 27 hours and we’re not even in a door yet! We’ve lost 2 days of work. The people that run this place wouldn’t like missing work. But of course they don’t give a crap. Oh and the toilet is broken. …
Maricopa Frys Pharmacy SUCKS. They are giving Fry’s a bad reputation. They have given 3 customers someone else’s scripts. That could have killed someone. Look on Next Door Appt.They have, more than once, lost my husband’s scripts, charged …
If you want to waste your times and not ready for another day to work than come here and bring load. This is the worst place. I came here last night at 12 and after hours gave me a doc but there was a car parked then gave me another doc at …
Our truck arrived for an 8pm appointment with produce and no place to park. Did not get a door until midnight and not unloaded until 4am, They still have the pre ELD mindset. Arrogance at its best. If Costco can unload within 45 minutes why …
500 south 99th Ave, Tolleson, Krueger Frys food
Been here since 1:05pm yesterday, appointment was at 2:00pm! Still waiting! As …
Frys on Hunt Highway is horrid. Shelves empty on Easter Sunday! I’ve been addressing for years. Went so far as to catch CEO at the store few months ago. It was righted for a month. If you can’t run this store SELL IT. We deserve a good …
Don’t expect to make it to your next appointment….I’ve been here 5 hours already and no sign of paperwork yet….I guess this is the norm here….I have found that complaining to them goes in one ear and out the other..prayers to all…Thank you God Bless
Absolutely disgusting place to unload have no respect for the truck driver bathrooms are horrendous guards smoking putting out cigarettes on the wall but they say truck drivers have to stay inside their truck to smoke very very rude …
Don’t show up before your appointment they will turn you away, for there is no close place to wait. And once you check in you head to a staging area where I have waited until the next day for a door, then took 6 hours for half a truck. Receivers like this make me wish I could run drop’n hook soo bad.
I was afraid to deliver the load since I read the reviews. But you can say I got lucky lol. My appointment was at 6am got here at 5:30 checked in with the guard and came inside the facility. Checked in again with them to get the door. They …
Edit: took 6 days yo fnally deliver.
I wish I had read the reviews here, my case is even worse, I came to delivery and my appointment have been canceled, it was at 2300, so I’m here the next day, …
Had a 10am appointment got there 20 minutes early told to park and come back to check in. The guard was nice and courteous. Was at the door by 1010am and back on the road by 12. Thanks for treating my student and I with prompt, professional services. Wish some receivers were as courteous as Fry’s Warehouse was.
The frys pharmacy in cottonwood is awful. We are finally changing pharmacies. Im tired of them screwing us around. 30 days or 31 days for a refill. Which is it. Noone knows. Two techs two different answers. Im tired of the fight. I have …
I would give this place -0 if possible.
Very rude people at gate even i heard them laughing on my back while i was leaving. They returned me back because i was hour late, that was ok !!!!!!! but but …
I didn’t believe this place could be this bad, but it is indeed. I’m still waiting in the staging area, over 2 hours past my appt time. Staff is rude, and clearly does not give a damn about a drivers time. I take pride in being on time for …
I wish if I could give zero star or no star this place is a mess. Drivers be prepared with fuel and some food. 20 hours of waiting and still nothing still not unloaded. And the receiving office has no answer besides the dumb attitude. Like …
Do not accept an inbound load to this DC unless you have a day to spend. It has been 20 years since my first delivery here and no noticeable improvements have been made to expedite the receiving process. The only positive note I have to …
I would die from flesh eating bacteria than come back here again.
The gate guards were actually nice this time.
If your coming here, don’t do it. Capstone is slow, deathly slow. I arrived at …
They are always over book always running behind always slow Stay away Unloading times takes six hours plus
I’ve been a customer for over 20 years. Today I decided to change Pharmacys. I can no longer handle the very long lines to pick up my drugs. Sometimes 17 people in line.. The drive thru is closed, I am handicap so the drive thru is a must …
Arrived 45 minutes early for my appointment. Checked in fairly quick. Been here for 4 1/2 hrs still don’t have paperwork for a prepaid lumper service. Missing my reload to go home. I hope there is detention pay for the sit time.
Merry Christmas, maybe next year!
I arrived on 5/2/18 at 1728 for an 1800 appointment. I was given a door on 5/3/18 at around 0430. It’s now 2205 on the 5/3/18 and I’m still sitting in the door waiting on the bills. I have already been here for 29 hours. The only good thing …
Had a 4am appointment, checked in at 3:30am. Got door assignment at 4pm. It is now 5:30pm and they have not started to unload yet.
Fry and Capstone employees could care less about the truck driver but yet don’t …
STAY AWAY FROM THIS PLACE.appointment was at 10 checked in at 9 checked out 5 pm.their were still people with 10am appointment with NO DOOR YET.I’m never coming here again.bring food if you coming for dlivery.
Not a good place to unload. 2 weeks in a row have had trucks left over from night before. Had 6 am unload still waiting for a door at 11 am.
“WARNING” to all truckers do not deliver to this lazy facility, the paper work takes over 10 hours
The person that supposed to call you dont I repeat they really dont.they are …
This company is most incompetent inept sorry excuse …… my apologies.
This company does not care about the individual. I arrived early for my appointment. Appointment time 06:00. I arrived at 04:00. They turned me back out to the …
Attention drivers.
The office is inside the facility. Pay attention to the small mobile cranes forklift moving fast
No OVERNIGHT PARKING ON SITE. However you can park on both sides of the street. Arrived at 0315 for 0800 appointment was told come back 1 hours before appointment. Was given door after checking in, empty in 30 minutes, waiting for the paperwork now for 45 minutes. Food truck came out at 0800.
STAFF WAS NICE AND POLITE BUT LONG WAITING HOURS TO GET A DOCK AND THEN THEY TAKE FOREVER TO UNLOAD YOU.AROUND 10-12HRS
NEVER GONNA DELIVER HERE AGAIN .ITS COMPLETE WAIST OF YOUR TIME
Had a decent experience here delivery was 21:30 arrived at 19:45 had to park in staging area and walk back to guard shack at 20:30 the walk then 1/2 mile to the receiving office but given a dock and empty within an hour. Only had half of trailer though. lots of exercise!
I would give them 0 stars if it was possible. We in have been in trucking since 2006 and I have never seen a worst place to deliver. They don’t care about drivers or being efficient. My driver had a 6 am appointment and was released at 5 …
Too slow location. If call their customer service, they took hours to understand what’s the concern then keep on transferring calls. No one takes responsibility for his/her work. Even after getting a confirmed appointment for delivery they …
Hated it here!!! First of all they need better signs once you step in the warehouse for recieving for people unfamiliar with the ins and outs of the building because when I asked for directions the staff had an attitude! And im still waiting on papers 8 hours later.
My husband had an appointment at 2pm to deliver a load to this warehouse. They didn’t start unloading him until 4pm. It took them an hour to unload him. He waited for his paperwork for 6 hours! He went in the warehouse several times to …
Mannn this place suks!!if u gotta deliver here just start planning to request detention or layover.. Wish I couldn’t give it no stars … I HATE COMING HERE !!
Checked in 7 am for 8 am appt time .
The guy in receiving was very rrude this place is worst place for semi drivers .He told me to wait 7 hours to assign aa door .God knows how long i have to wait.
DON’T GET LOAD TO THIS PLACE if you don’t want to be a hostage here, talking with more than 5 drivers, all of them waiting here for more than 30 hours. Outside is 110 degrees.
Don’t come here !!!
My appointment was 10:00pm checked in 9:21pm produce area receiving lady said they are 12 hours behind wait all night got door 10am in the morning. Then waiting for unloaded and they didn’t touch the truck for 8hours. I asked the guy why u …
I worked for Frys for several years before deciding to leave and I’ve attempted to contact the corporate office multiple times specifically the HR department to speak to a woman name Michelle Rojas who is the only point of contact regarding …
Do not delivery here 8 hours to get unloaded 2 to get door after appointment 2 hours to get unloaded and 4 for BOLs no matter if you lost appointment for pick they told me it’s my problem and do not book load in Phonix with pick up before 12 pm you will be late or will lost your pick up
TRUCKERS STAY AWAY!! This is to the upmost importance. My God these guys are slow I even offered to help. Do not. I REPEAT, do not come here anymore! Make a strike against bad workshops like this. It’s unbelievable how slow they are. Like …
What’s happened to trucking? I remember delivering a truck load and being back on the road within a hour,
Now it takes a day and a half just to take 19 pallets off a truck, maybe some …
Horrible experience with this location. Had a schedule appointment for 6:00 a.m. arrived on time got placed in a door then was told to move from one door to another still did not get unloaded until after 7 hours still waiting on my …
Been delivering here for 5 mnths on a dedicated lane and waiting time hasn’t change at all, expected 8-12 hrs of waiting time to get unloaded. 6hrs if your lucky and 16hrs at it worse no lie. Got here at 3am for a 4am appointment and got …
Drivers don’t come to this Kroger Frys
2 Days 1/2 of waiting trust me you don’t going to get out.Don’t do it , Broker will tell you is better is worse then ever 0 you Won’t get out !!!!!
This woman sits on her phone all night, won’t acknowledge you, very very rude, pretends she doesn’t know the answers to questions, lied and said she doesn’t have a manager. The only time she will put the phone down to attempt to do real …
It’s not only this location that is below par. But most Fry’s stores have employees that like to curse and have no respect for customers! Keep allowing horrible employees run off customers and you may as well go out of business for the customer is the one keeping your doors open!
❌Never Never ❌
Go there , beware truckers
They are not getting before one hour to appointment, …
They are ruaning behind all the time but a least they let you know 10 hrs there check this before you get to the gate ,
the entrance is at the light americ old , Tolleson dairy, fry’s and croger are …
This place is one of the worst in America and the dump company working in this place and their workers are the worst ever. Is it reasonable to come on time to unload your cargo and they tell you that you have to wait 8-10 hours before …
Trying to sign up for online pharmacy account is a joke. After going through several years on a drop-down that asked me for my date of birth, because the system would not allow me to put the information in manually, it then proceeded to …
Worst online system EVER! I have tried two times at two different customer service counters to get my phone number changed and it still is my old
one, so it won’t work for coupons. Plus, they are always out of sale items they …
They take so long to drop you off.the office will tell you give me BOL and go well call you when deck ready. After hours they’ll call u to drop you off, you have to wait the green light 😁 you happy when the green light on, but the story …
I spent over an hour shopping with the app and when I went to pay it would not take EBT so I wasted my time and effort also had several issues with the app. Had to relog in three times and looking at the coupons for the weekly add I picked …
Delivered fresh produce. Easy check in. They will call u for a door and when paper work ready. Appointment 2:00am check in 1:45 am. Out the door at 6:00am. Not as bad as the rest of the reviews for produce.
Fry’s in Prescott Valley has to have the rudest employees I have ever seen. Given the fact that I’m in the store to spend my money, you would think there might be a little more customer service and a lot less bad attitude and over the top rudeness.