Wescom Credit Union offers residents of Southern California convenient banking through a robust branch network, internet, phone, and thousands … See more
Read More| Saturday | 9AM to 4PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
| Friday | 9AM to 6PM |
123 S Marengo Ave, Pasadena, CA 91101
Excellent bank.
Transfer one person to another, ridiculous!
Great customer service!
A part of scam unrealistic to me I’m sorry
best bank ever
It would be nice if some one would answer the phone
Great place for banking needs.
If you want to listen to elevator music for 30 minutes to talk to a human, this is the place to call.
Great customer service and they were really helpful today
never had a problem they have always answer all my questions professionally….
They are courteous and professional. They also really know how to keep the lines moving quickly where the wait is hardly noticed.
Love the bank!! Great place to refinance a car
Always helpful and aware of clients , human SERVICE along with PERSONAL technical perfect blend, Coffee and snacks usually available walking distance always clean when I am there👏 great loyalty incentives …
This place is a joke every time I call no one answer spend hours waiting and this bank is not safe for people I have had more problems with someone taking money and stealing my card info in states I never been and this happens every couple …
Excellent services! I’ve joined multiple credit unions and Wescom is by far the best!
This has been my personal banking place for a decade plus. Never had I experienced better service anywhere else. They offer everything under the same house, car loans, saving, checking, money market…etc. all I have and has had. They’re to me, my only banking option.
Wesom has always provided quality service. I have confidence that if I call Member Service, the person who takes the call will be knowledgeable and able to address the situation that I present. I cant think of a time when I was …
Wescom has actually helped out quite a bit when i started my business. I was given a line of credit which to this day has helped me move forward. They were there from the time where nobody would extend me credit. The interest rates are ok. But they have been very flexible with me.
Friday I called Wescom branch at around 2:30 pm I waited 1hour 13 minutes and 37 seconds before i finally hung up. I truely believed the credit union would of closed before my call was answered. Not good for a new member.
I honestly no longer know how to feel about this bank! Being that I was a signature member one of the perks was that you got 500$ courtesy pay finding out I can no longer be a signature member because I used the perk makes no sense why …
Professional development is obviously a priority here. The loan officers and staff know the answers to my questions, and then provide the documentation and paperwork that clearly spell out terms. Everyone is so friendly, too. Good strategy: …
ATM ONLY REVIEW: I’m not a member of Wescom, but I am in another credit union. I tried to use the ATM at this location. It’s a nice well lit area at back of building next to the parking structure, away from the street. There’s a pleasant …
Been a member for over 10 years and been way happier than I ever was with any of the big banks. If you are within a reasonable distance from a Wescom it’s a great bank to have. Their ATM network is nationwide and I never have a problem finding one.
If you’re thinking of opening an account here, please don’t. Their atms are always broken. Customer service is horrible from management to sales. It takes about 35 minutes to reach some one over the phone.
This is my “home” branch of Wescom. It’s where I opened my account, and where I do the majority of my in-person banking. Overall, I’m very pleased with Wescom, and find this branch, in particular, convenient, pleasing, and nicer than the …
I wanted to respond to all the comments below regarding difficulty in reaching a human by telephone. If you are calling from a phone recognized on your account be sure to listen to all the prompts and select the one near the end that asks if you are a Wescom Member (#7) and in my experience, the response time is reasonable.
I ask that you do not consider doing business with this bank. An unlawful inactivity fee was used, meaning that for every month of inactivity, ten dollars would be robbed from the pockets someone who had purchased a gift card from this …
Wescom had the lowest interest rate for new vehicle purchases. Got approved online and Victoria was helpful and professional in handling all the documents.
They ran my credit score for an auto loan and after told me I was approved but needed 2021 taxes or 20% down since my taxes weren’t completed yet. Offered my bank statements 2020 taxes and proof of business along with the fact I’m a …
Horrible experience. Zero stars. I will stay with Citi bank. This bank doesn’t know what they’re doing and ruined my credit.