Every single time I have been to this bank the employees have been very helpful kind and cooperative.Theres never big lines and you don’t have to wait long like other banks.
Incompetent and unprofessional employees that lie to their members, I was given 3 different stories as to why my ATM wasn’t ready. I drove over an hour for nothing!
Don’t go here!! Seriously. They will give you a hard time about everything. They create “bank policies” on the spot. Find another credit union. They lie and are very rude.
If u have an emergency don’t depend on this location to withdraw over $6,000. They only let u get $2,000 a day and I can do that from any atm. I would have to wait till Monday and today is friday so much for giving them a 24hr notice.
Been a member since 2014 and it’s been a good bank. Just that lately it feels their online services have are always under maintenance. Literally at least once every one or two months.
Basel is outstanding at treating me like a person who cares about my situation and resourceful with addressing my concerns. Thanks for your kind heart.
Best credit union by far. I have shopped around different credit unions and Sce federal always has the best rates. Want the best customer service ? Look for Michelle Gomez. She is very knowledgeable, thorough, and as nice as they come!
Basel Zedan is a wonderful person , with extremely top of the line customer service skills , Basel is helpful and honest with what he is trying to make happen for you , just a great guy to work with and is appreciated
Basel has been so incredibly helpful, and friendly, and has gone above and beyond in customer service taking care of my banking needs, regardless of the fact I lost my business last year to COVID and had to close a couple of accounts I had with SCEFCU. Thank you so much!
Southern california Edison credit union employees are the best to interact with me and my concerns. I’ve been a member for forty years and will continue being a SCEFCU member for life. I appreciate working with Basile Zedan from SCEFCU he …
Johana Diaz went above and beyond to satisfy an auto loan issue. I was previously working with someone else who was rude, non responsive and just overall unhelpful. Johana called me one day after I felt all was a lost cause with SCEFCU. I …
I want to give a HUGE SHOUT OUT to Mr. Basel Zedan in the collections department. Basel has gone above and beyond to help a small business owner sleep at night. The work he put in on my behalf has been top-notch! Even while he was away (as …
Basil is a great example of what Customer Service should be. He has never been rude or disrespectful, but the complete opposite. He is very patient and understanding. His kindness actually makes me want to pay for a car I no longer have…LOL…
My experience of working with Basel Zedan was exceptional. He’s kind, fair and helpful. He listened to me, as a member and as a person, and suggested ways to rectify issues with my account
I very much appreciate it.
I don’t personally know Mr. Basel Zedan. I would like to say thank you for his quick response and assistance and always having time to answer questions or emails . Great customer service 😃 …
Sce is a great credit union with fantastic employees. Basel is a fantastic Resolution specialist who has gone above and beyond with his service and is always a delight speaking with him.
Basel Zedan was the collections agent that helped me!
Yes, I said helped me when I needed help!
I was surprised at how willing this credit union went out of their way to help …
I had a personal issue and was very upset about something I had done with my account. I called and explained and was transferred to Basel Zedan. He not only was so professional, he was sympathetic with the issue I had created. He went …
Basel Zedan was very professional and went over and beyond his call of duty to rectify my situation. My attorneys office was not returning his calls, but he was persistent and professional and resolved my situation which resulted in a $600 credit back to my account. SCE FCU is very fortunate to have Basel on their team!
Customer service is very important to me and Basel is the definition of what great customer service should be like. His a great asset for the credit union.
I have been hearing for some time about how good SCE credit union is toward its members. I decided, because of the good experience of a friend, to become part of the family. I’m glad to be here and look forward to many years of mutual …
Opened a New Account with them. As I walked in, I noticed their location has double security/access authorization doors. Which I’ve seen this style before where banks have previous issues. So it made me feel a bit anxious, however just as …
The female who I met with was unfriendly and didn’t open the type of account that I was asking for. A complete waste of my time.
Friendly, professionals and efficient. Thank you for your help and consideration
Every single time I have been to this bank the employees have been very helpful kind and cooperative.Theres never big lines and you don’t have to wait long like other banks.
Incompetent and unprofessional employees that lie to their members, I was given 3 different stories as to why my ATM wasn’t ready. I drove over an hour for nothing!
Shout out to Basel Zedan for always giving exceptional customer service with compassion and understanding.
Friendly and very Helpfull
Love this bank
Basel has amazing with supporting me through challenging times and I am grateful!
Don’t go here!! Seriously. They will give you a hard time about everything. They create “bank policies” on the spot. Find another credit union. They lie and are very rude.
If u have an emergency don’t depend on this location to withdraw over $6,000. They only let u get $2,000 a day and I can do that from any atm. I would have to wait till Monday and today is friday so much for giving them a 24hr notice.
Been a member since 2014 and it’s been a good bank. Just that lately it feels their online services have are always under maintenance. Literally at least once every one or two months.
It’s been going down hill for a while now. Might need to start looking for other options to bank.
Wonderful customer service always so kind and helpful. Basul is an amazing young man. Thank you for all you do for us ❤️
Basel is amazing he is kind courteous and truly cares for customers. He is the reason I stay with SCE!!!
Basel is outstanding at treating me like a person who cares about my situation and resourceful with addressing my concerns. Thanks for your kind heart.
Best credit union by far. I have shopped around different credit unions and Sce federal always has the best rates. Want the best customer service ? Look for Michelle Gomez. She is very knowledgeable, thorough, and as nice as they come!
Basel Zedan is a wonderful person , with extremely top of the line customer service skills , Basel is helpful and honest with what he is trying to make happen for you , just a great guy to work with and is appreciated
Basel has been so incredibly helpful, and friendly, and has gone above and beyond in customer service taking care of my banking needs, regardless of the fact I lost my business last year to COVID and had to close a couple of accounts I had with SCEFCU. Thank you so much!
Southern california Edison credit union employees are the best to interact with me and my concerns. I’ve been a member for forty years and will continue being a SCEFCU member for life. I appreciate working with Basile Zedan from SCEFCU he …
Johana Diaz went above and beyond to satisfy an auto loan issue. I was previously working with someone else who was rude, non responsive and just overall unhelpful. Johana called me one day after I felt all was a lost cause with SCEFCU. I …
Basel has been so incredibly helpful, and very understanding of my situation.
Amazing customer service overall good guy.
I am beyond grateful.
I want to give a HUGE SHOUT OUT to Mr. Basel Zedan in the collections department. Basel has gone above and beyond to help a small business owner sleep at night. The work he put in on my behalf has been top-notch! Even while he was away (as …
Basil is a great example of what Customer Service should be. He has never been rude or disrespectful, but the complete opposite. He is very patient and understanding. His kindness actually makes me want to pay for a car I no longer have…LOL…
Friendly employees, with wheelchair an employee will open the side door to go in.Always willing to help.Great banking experience
My experience of working with Basel Zedan was exceptional. He’s kind, fair and helpful. He listened to me, as a member and as a person, and suggested ways to rectify issues with my account
I very much appreciate it.
I don’t personally know Mr. Basel Zedan. I would like to say thank you for his quick response and assistance and always having time to answer questions or emails . Great customer service 😃 …
This review is for Basel Zedan , thank you so much for the work you did, the dedication to detail.
Sce is a great credit union with fantastic employees. Basel is a fantastic Resolution specialist who has gone above and beyond with his service and is always a delight speaking with him.
Basel Zedan was the collections agent that helped me!
Yes, I said helped me when I needed help!
I was surprised at how willing this credit union went out of their way to help …
I had a personal issue and was very upset about something I had done with my account. I called and explained and was transferred to Basel Zedan. He not only was so professional, he was sympathetic with the issue I had created. He went …
Basel Zedan was very professional and went over and beyond his call of duty to rectify my situation. My attorneys office was not returning his calls, but he was persistent and professional and resolved my situation which resulted in a $600 credit back to my account. SCE FCU is very fortunate to have Basel on their team!
Credit Union personnel are super beyond friendly! I’m delighted with the service and receive.
Customer service is very important to me and Basel is the definition of what great customer service should be like. His a great asset for the credit union.
SCE Credit Union got excellent service and low interest rate based on my wife’s experience Amelita T. Manalo.
I have been hearing for some time about how good SCE credit union is toward its members. I decided, because of the good experience of a friend, to become part of the family. I’m glad to be here and look forward to many years of mutual …
Opened a New Account with them. As I walked in, I noticed their location has double security/access authorization doors. Which I’ve seen this style before where banks have previous issues. So it made me feel a bit anxious, however just as …