Would give zero if it would let me. Riduculous water and electric prices. I wouldnt recommend moving here if you have to go through North Branch Water and Light.
I would never, ever recommend living here , this power company is the biggest rip off, i live in a 4 plex and we all have different bills , i pay over double what they pay upstairs, ridiculous
Extremely high bills. Absolutely ridiculous. I use All energy efficient bulbs, never have lights on. I’ve never lived anywhere with such high utilities!!!! Garbage
I just set up my service, the person I talk to was Tiffany. She was super nice and patient as I had to change my mind 3 times on the service I needed. I am new to the area and looking forward to working with this company!
Thank you 🙂 …
Water is horrible and always smells and tastes like chorine. On top of that the price per 1000 gallons is outrageous one of the most exspensive cities in the state!
Ridiculously expensive. They never answer their phones and can’t explain power outages. Horrible company. If I’d have known there was no other choice for water and electricity, I’d have never moved here.
if i could give it zero stars i would. RUDE people and customer service. our bill went up to $750 last month and they accused us of using over 14,000 gallons that month inside the house. it is just my fiance and i at this house. unfortunately, you have nowhere else to go unless you move or have a well.
I have never seen such high water and electric bills. I was gone from my home most of last month on vacation, left the air at 80, had no lights on in the home and my bill is still almost $300. How is this even possible? If I had known this was the only option with this kind of pricing I would never have purchased a home in this city!!!
Water bills are very high. It is hard to pay every month. There are only 3 of us and we pay over 100 a month for water. No community around us pays that amount for water. We take quick showers and do a couple loads of laundry a week. I really hope something is done to lower the water costs in North Branch.
So our monthly bill is a combination of electric, water and sewer. First if all, there is a charge for each one for being a customer. Water is so expensive that I cannot even afford to water my lawn. Now it’s yellow, dead. My kids don’t play in the water in summer. It’s super hard being a single mom trying to afford the bill.
Like everyone else has noted, the prices for water and electric are higher than anywhere else I’ve ever lived. There is another electric company for some North Branch residents and even my electrician has said that company has lower rates …
Sending customers bills 6 YEARS AFTER THEY HAVE MOVED. When we moved I paid my final bill and recently got a 300$ bill in the mail from them. When I called the staff was rude and told me I received this bill because they “had a glitch in …
Avoid moving to the city of North branch if you can. When I say it’s solely because of how outrageous the water and light utilities are here in town I hope that drives the point firmly home. Six years here and it’s only gotten worse and …
My neighbor and I’s electric went out and is still out, called and they are closed but have a number for emergencies, whoever that goes to just sends it to voice-mail. Absolute garbage, we run electric AC units and it’s very hot, the food in my fridge is most likely going to go bad. Thanks alot.👍 …
What’s the point of having a emergency number if the mail box is full. Whoever heard of such a thing for an electric company. Your website isn’t helpful either. What are people supposed to do, hope that you know there’s no power and the cats are cooking! Ridiculous. That is no way to run a business!
Don’t know where to start. Prices are outrageous, average bill over $300.00. I’ve had my power shut off with no warning even though they said they put a card on my door but I found it in the yard a couple weeks later. When you call they …
Outrageous cost.
Can’t go lower than 1 star or I would
It’s no joke the prices are really high
Very fishy bills over many years.
Expensive buy a house somewhere else someone should report them to the news they’re ripping people off
Terrible water most of the time, over $50 a month are in customer charges.
Glad these people love stealing food out of my childrens mouth!!
Called twice to asked why the last 2 months my bill has gone up almost $200 and I have gotten hung up on both times.
Would give zero if it would let me. Riduculous water and electric prices. I wouldnt recommend moving here if you have to go through North Branch Water and Light.
Single guy in a small house. No excessive usage. 80$ a month for water usage alone for a single person. Absolutely crazy prices for water.
Ridiculously high rates. Seems like no matter how little power and water we use, our bill is around $270 a month. Why so high? No idea.
I would never, ever recommend living here , this power company is the biggest rip off, i live in a 4 plex and we all have different bills , i pay over double what they pay upstairs, ridiculous
Extremely high bills. Absolutely ridiculous. I use All energy efficient bulbs, never have lights on. I’ve never lived anywhere with such high utilities!!!! Garbage
I just set up my service, the person I talk to was Tiffany. She was super nice and patient as I had to change my mind 3 times on the service I needed. I am new to the area and looking forward to working with this company!
Thank you 🙂 …
Highest utilities I’ve ever paid, it’s shockingly high. Would’ve never purchased a home in North Branch had I known.
Water is horrible and always smells and tastes like chorine. On top of that the price per 1000 gallons is outrageous one of the most exspensive cities in the state!
I have a family of five on average sewer water and light bill is about 220 this month it was 320 nothing changed why??
It’s nice when your power goes out and the power company ignores your calls and send you to a voicemail box that is full 🙃 trash …
Ridiculously expensive. They never answer their phones and can’t explain power outages. Horrible company. If I’d have known there was no other choice for water and electricity, I’d have never moved here.
if i could give it zero stars i would. RUDE people and customer service. our bill went up to $750 last month and they accused us of using over 14,000 gallons that month inside the house. it is just my fiance and i at this house. unfortunately, you have nowhere else to go unless you move or have a well.
I have never seen such high water and electric bills. I was gone from my home most of last month on vacation, left the air at 80, had no lights on in the home and my bill is still almost $300. How is this even possible? If I had known this was the only option with this kind of pricing I would never have purchased a home in this city!!!
Water bills are very high. It is hard to pay every month. There are only 3 of us and we pay over 100 a month for water. No community around us pays that amount for water. We take quick showers and do a couple loads of laundry a week. I really hope something is done to lower the water costs in North Branch.
So our monthly bill is a combination of electric, water and sewer. First if all, there is a charge for each one for being a customer. Water is so expensive that I cannot even afford to water my lawn. Now it’s yellow, dead. My kids don’t play in the water in summer. It’s super hard being a single mom trying to afford the bill.
Like everyone else has noted, the prices for water and electric are higher than anywhere else I’ve ever lived. There is another electric company for some North Branch residents and even my electrician has said that company has lower rates …
Sending customers bills 6 YEARS AFTER THEY HAVE MOVED. When we moved I paid my final bill and recently got a 300$ bill in the mail from them. When I called the staff was rude and told me I received this bill because they “had a glitch in …
Avoid moving to the city of North branch if you can. When I say it’s solely because of how outrageous the water and light utilities are here in town I hope that drives the point firmly home. Six years here and it’s only gotten worse and …
My neighbor and I’s electric went out and is still out, called and they are closed but have a number for emergencies, whoever that goes to just sends it to voice-mail. Absolute garbage, we run electric AC units and it’s very hot, the food in my fridge is most likely going to go bad. Thanks alot.👍 …
What’s the point of having a emergency number if the mail box is full. Whoever heard of such a thing for an electric company. Your website isn’t helpful either. What are people supposed to do, hope that you know there’s no power and the cats are cooking! Ridiculous. That is no way to run a business!
Don’t know where to start. Prices are outrageous, average bill over $300.00. I’ve had my power shut off with no warning even though they said they put a card on my door but I found it in the yard a couple weeks later. When you call they …