Very high prices services 4 times the cost of previous provider they bought out in this area they also make you buy expensive services you don’t want in order to have internet provided and since they have a monopoly on providing internet here you are forced to pay the exorbitant high prices they charge
They pad their bill, you have to call every month to remind them you don’t want/Need that extra that extra option so remove the fee. SPENDY monthly bill
The “internet” these people provide is total garbage. it constantly disconnects. You’d have a better internet connection using a dial-up modem. Their cable prices are also absurd, and they come up with pathetic excuses as to why they are …
Great small company… great service and price… the best service and quality in this area hands down… If it seems expensive, just try Verizon or some of the other options… worth every penny.
It is absolutely ridiculous how much these people charge compared to United Communications, Midco, hell even Comcast. It is modern day highway robbery. Not to mention they force you to have a home phone that’s only limited to local calling. Welcome to 1980, polar!
Not impressed with the initial service. Issues with initial setup due to the requirement of needing a landline, only to find out that 30 days from that time we will no longer be required to have it as well as the issue of being charged for …
Monopolized company that is supposedly co-op. If that means anything anymore.
Also I’ll add don’t charge for using your own router which they tell you they have some kind of special proprietary communication system that only they’re …
Monopoly, that’s what this company is. When asking why their prices were so high, after moving out of Grand Forks to a small town, they replied “This isn’t Grand Forks, we are the only company to offer service out here.” So, you get …
I haven’t had any of the problems I’ve read in other reviews. Fastest internet for the price I’ve seen in the valley. Customer service has always been easy and effective. When I moved it was an easy and timely transition.
Was a customer for years after they bought Midco out bill doubled but at least had fiber. I moved away have not been a customer for two years. My house up north is now sitting empty I wanted to put some cameras up. I called for a hook up …
The tech was efficient and friendly and explained everything so we understood it. Great customer service offered over the phone as well. I will definitely recommend them.
Love everything
Overpriced and unreliable
Awesome internet, ALWAYS connected.
extremely high installation prices 🙁
Thank you Polar, so far so good!
I would give 0 stars if it let me
Quick friendly service, and very nice and clean buildin
Very prompt, professional and easy to fix the problem I was having once he arrived
Very high prices services 4 times the cost of previous provider they bought out in this area they also make you buy expensive services you don’t want in order to have internet provided and since they have a monopoly on providing internet here you are forced to pay the exorbitant high prices they charge
They pad their bill, you have to call every month to remind them you don’t want/Need that extra that extra option so remove the fee. SPENDY monthly bill
Great service, the lady that helped me fill out the application was nice and knew all the answers.
They were awesome. We delivered a IT trailer today and they were so nice and helpful. Thanks guys!! Glenda
The “internet” these people provide is total garbage. it constantly disconnects. You’d have a better internet connection using a dial-up modem. Their cable prices are also absurd, and they come up with pathetic excuses as to why they are …
Great small company… great service and price… the best service and quality in this area hands down… If it seems expensive, just try Verizon or some of the other options… worth every penny.
It is absolutely ridiculous how much these people charge compared to United Communications, Midco, hell even Comcast. It is modern day highway robbery. Not to mention they force you to have a home phone that’s only limited to local calling. Welcome to 1980, polar!
Not impressed with the initial service. Issues with initial setup due to the requirement of needing a landline, only to find out that 30 days from that time we will no longer be required to have it as well as the issue of being charged for …
Monopolized company that is supposedly co-op. If that means anything anymore.
Also I’ll add don’t charge for using your own router which they tell you they have some kind of special proprietary communication system that only they’re …
Monopoly, that’s what this company is. When asking why their prices were so high, after moving out of Grand Forks to a small town, they replied “This isn’t Grand Forks, we are the only company to offer service out here.” So, you get …
I haven’t had any of the problems I’ve read in other reviews. Fastest internet for the price I’ve seen in the valley. Customer service has always been easy and effective. When I moved it was an easy and timely transition.
Was a customer for years after they bought Midco out bill doubled but at least had fiber. I moved away have not been a customer for two years. My house up north is now sitting empty I wanted to put some cameras up. I called for a hook up …
Top notch internet & service
3 months now and not a single problem
Notified early of maintenance if it’s taken place …
The tech was efficient and friendly and explained everything so we understood it. Great customer service offered over the phone as well. I will definitely recommend them.