Used to be a great place for banking, now I’m on hold over 35 minutes to question an external transfer. Take care of your own and maybe you would have kept our money.
Letitia in Collateral Protection is hands down the best person I have ever worked with in resolving an issue! She was beyond expedient, explained everything fully, and was polite to boot. JFCU is lucky to have such a wonderful employee!!
Terrible customer service. Long wait on the phone, finally told us there was no limit for shared branch Cashier’s checks, only to walk in and find out the limit is $850. Who needs a cashier’s check for less than $850??
Waste of my time. I’m glad this credit union isn’t the one I bank with.
Terrible customer service, requested a loan as a single applicant, was approved and then no contact. After an email was contacted and again approved stating they just needed any extra income? When i said I had none, they wanted spouses …
Don’t apply for an Auto Loan here. Originally applied almost 10 days ago and still haven’t been given a decision. That’s unheard of, specially when you can apply at Dealerships and be approved in minutes.
Was a loyal customer to this credit union for a number of years and they inaccurately reported on my credit and refused to correct it. Do NOT recommend
I purchased my very first car ever from here and it was a wonderful experience. So after many years, I called and I had the pleasure of speaking with (Ms.) Joyce in Mid-May of 2022 and during the COVID-19 Global Pandemic. I told Joyce that …
Visit to do address change for a new savings account & add beneficiaries (new college fund starting) & Bank Representative comment was a little savings account, very disrespectful.
The name credit is misleading here. Credit unions are members driven nonprofit banking. Justice federal credit union is 100% profit motivated. The fees they charge are crazy. As an example. If you have $250 in your account a charge is …
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Terrible bank will charge you fees any chance they get. I will be closing
Bad customer service. The two ladies at the front were not wearing their mask properly and the other did not have hers on, very uncomfortable.
Used to be a great place for banking, now I’m on hold over 35 minutes to question an external transfer. Take care of your own and maybe you would have kept our money.
The 5 star reviews must be spam. Don’t come here to find out for yourself.
The people there are awesome
Me cucas the bank manager really wanted help me …
Letitia in Collateral Protection is hands down the best person I have ever worked with in resolving an issue! She was beyond expedient, explained everything fully, and was polite to boot. JFCU is lucky to have such a wonderful employee!!
Terrible customer service. Long wait on the phone, finally told us there was no limit for shared branch Cashier’s checks, only to walk in and find out the limit is $850. Who needs a cashier’s check for less than $850??
Waste of my time. I’m glad this credit union isn’t the one I bank with.
Terrible customer service, requested a loan as a single applicant, was approved and then no contact. After an email was contacted and again approved stating they just needed any extra income? When i said I had none, they wanted spouses …
Don’t apply for an Auto Loan here. Originally applied almost 10 days ago and still haven’t been given a decision. That’s unheard of, specially when you can apply at Dealerships and be approved in minutes.
Was a loyal customer to this credit union for a number of years and they inaccurately reported on my credit and refused to correct it. Do NOT recommend
I purchased my very first car ever from here and it was a wonderful experience. So after many years, I called and I had the pleasure of speaking with (Ms.) Joyce in Mid-May of 2022 and during the COVID-19 Global Pandemic. I told Joyce that …
Visit to do address change for a new savings account & add beneficiaries (new college fund starting) & Bank Representative comment was a little savings account, very disrespectful.
The name credit is misleading here. Credit unions are members driven nonprofit banking. Justice federal credit union is 100% profit motivated. The fees they charge are crazy. As an example. If you have $250 in your account a charge is …