Dr. Seward, his PA’s, and his staff are some the best primary care providers I’ve ever had. Their attentive treatment style is incredibly uplifting. … See more
(Translated by Google) This office says they have a dermatologist but she does not know anything after she checks one and sends him to see another person because she is not a specialist. …
Terrible service. Waited for 2 hours and no one knows what happened and why I got “lost” in the mix…even though I was here before the 20 people that came after me and was seen before
This place advertises as a Primary Care Physician – to my chagrin it is actually an Urgent Care location not a TRUE doctors office. Just took off work for nothing.
They should be closed not one of the people working in that place can do there job right they put me down as 5 ft tall on a dot exam I’m 6 ft 7 in last time they put I had a 35 inch neck it’s 19.
The worse have been waiting for over an hour then they say it’s going to be about another 30 to 40 mins, oh yeah if someone walks in after you and have an appointment they will get seen before you so unorganized never again
I was there over 2 hours even thought the lobby was empty. After all that time all they told me was go to drug store and buy cough syrup. I already was taking cough syrup. What a waste of time I’ll never go again.
I went there barely able to breathe and coughing a lung up. The wait was like 2 hrs plus left there with crap that don’t work. And stuff that my pharmacy don’t have and my insurance doesn’t pay for. Ridiculous
Lorena the receptionist was fantastic in getting someone to assist me right away! Not only did she make a phone call but she called a nurse up to the front
1/24/2020 the male that took my temp and blood pressure was beyond rude stating that is not McDonald’s….once calling him out on his comments which he stated to a coworker ( which I heard though the door) when I responded he also stated …
I wish I could give 0 stars..This by far is the worst Urgent Care that I have been to in my life..Everybody have attitudes…I truly had to keep praying to myself and thanking GOD that I am not who I use to be because this place will take you there…I do not reccomend.
Terrible! Horrible service. Arrived to be told there was no appointment for me, turns out there was. They said the same to the next person. Then we were asked to wait in our cars to wait for calls which never came after an hour.
I went in to get my ankle checkout and they didn’t have the certified individuals to diagnosis my injury the also sent X-rays out to other doctors. EM took my $145 and recommend me to orthocarolina. Sent me on my way with no crutches and a ace bandage.
I wish I could give them a lower rating but 1 star is the lowest option on here. These people are argumentive and definitely seem to not have the best interest of the patient in mind. The best advice I can give is go somewhere else.
Used to be good!! Front desk lady seems like she doesn’t want to be there. Then the waiting time, WOW, 1 hour wait, some patients started to get upset too. I had to walk out. Go across the street, better service.
Horrible experience with the receptionist today. I’m a patient of Dr Seward. He’s always been a great doctor. But after today I’m not going back. In search of a new physician as of today.
If I could give this place zero stars I would. Gave us no discharge paperwork, no follow up, the provider was not there the next day and they told us we would have to wait another day for any results. Front desk staff is a joke and extremely uneducated.
Great place. I took my kids there couple of times. The doctors are so friendly and funny. I’ve been to many places before but I haven’t be so grateful into a place that I should recommend it as I am today to this place. …
ProMed please read this. We went in with our son yesterday, he had extreme abdominal pain. Your team x-rayed him and said that the xray did not show any blockages, but did show intestinal inflammation, and that the pain was due to the …
Dr Seward is the best primary doctor in the Charlotte, NC area. He is professional, personable, and always takes care of me and my family. Keep up the great work!
If I could give 0 stars I would. Charging $200 for covid test when they’re supposed to be free and billed through the CARES Act! Lady at the front desk was rude.
Have to admit after reading the reviews I was very hesitant about visiting this office but I’m glad I did. The Dr. and staff are wonderful, the receptionist was a little how can I put it..curt and not very friendly but so far Dr. Seward is very knowledgeable, caring and efficient in his care. I like him!
Only good thing was the nurse tech. She was very sweet to my kids. Otherwise waited over 2 hours for a lackluster Ther was only 1 other person waiting to be seen when we arrived so I know they weren’t super busy. What a joke.
I had an idea infected nail bed on my right index finger. One that I had already drained before arrival. I was in the office less than 20 minutes, including the paperwork. They charged me $128 for the visit and $186 to inspect and drain an …
I had a test in November first week 2018 and I am still trying to reach them to get a result .
They did reach me couple of times but their response system is slow …
Gilbert
I went to see Dr Sewart today and I had another great experience. Dr Sewart listens gathers information and ask questions. This is what patients like me look for from a doctor. Thank you again Dr Sewart and keep helping patients.
Billed our insurance incorrectly, Office manager (Mary Ella) had zero concern or interest in correcting it, blew off both me and my husband when we called repeatedly for answers. Their website says they do online billing but they do not …
The quality of care isn’t the issue. Getting to that care is. The staff will NOT answer the phone. Left messages every other day for two weeks with all info needed and they never returned the call. Their voice mail message says delays in …
Called 4 times to schedule an appointment to get tested for Covid… Did not get an answer one time. My first encounter with this clinic and already got a bad taste in my mouth.. Since I cant get anyone to answer the phone ill just go as a walk in.
Dr. Seward, his PA’s, and his staff are some the best primary care providers I’ve ever had. Their attentive treatment style is incredibly uplifting. Whatever my reason for treatment, they always take extreme ownership of my care. …
if I could give 0 stars, I would. From my initial visit to the follow up it was nothing short of a nightmare. I was seen by a PA named Tracy Earl who insisted that I get blood work in order to provide me with a prescription I had taking …
Horrible experience!!! Do not go here!!!! Presented with chest pain and heart issues. PA prescribed a series of $$$expensive$$$ blood tests. When he checked that they couldn’t screw my ins, he quickly referred me to a lab. I HAD TO BEG to …
I was worried about our visit after reading the reviews, but we went anyways. Couldn’t have asked for a better visit! We visited on a Saturday morning and were checked in, filled out the new patient forms, seen the PA (who was very nice and …
I’m a truck driver and my job is very stressful. With all the regulations and changes every single year. It’s getting difficult and frustrating to maintain and pass every single test and obstacle DOT is placing on truck drivers now, order …
I’m here now. When I got here, nobody was in the waiting room. I’ve been here 55 minutes already and 5 people have come in and ALL 5 have gone back into the clinic before me. All 5. Miss that? All 5! Twice when they came to call out a name …
I went in to get a physical and drug test done for my job. Receptionist did not even try to look up my information in the system to see if they had the paper work to do my physical but all along she just had to go into the computer under …
I’ve been a patient of Dr Seward’s for many years now and I travel 35 miles away for his formidable care! Tiana, Jose, Precious, Mauncy, and Judith ( just to name a few) have provided consistent quality care and compassion personally from …
Waited over an hour just to get my nose swabbed for a covid test, now they just left me a voicemail so I tried calling back. I hit 0 to talk to an operator, then it starts calling, then it gives me the same automated prompt but it says to hit 1 to talk to an operator. Then I go straight to voicemail. Worthless.
These reviews make no sense. Dr. Seward has helped our family for over 6 years now at this location. The kindest, most generous doctor we have ever worked with. We drive very far now to use this location because of his amazing heart and manner.
I do not recommend this Doctor or Office. My company does a biometric screening each, so I went in for a physical exam which I do every year and the Doctor did not perform the exam. I was not aware that a physician’s assistant would be …
Dr Seward and PA Katie Sass are TOP NOTCH!! Can’t recommend them both enough. You can tell they care and listen to to their patients. They were able to help me kick the flu and get back to work in no time.
So the workers at this facility were all nice and courteous – this review is more about safety and process. I went for a rapid COVID test – first I arrived at 7:50 (they opened at 8). By 8, people were surrounding the door and a group went …
I have only had timely and professional experiences with this group of medical providers! They have been thorough in responding to an allergic reaction I encountered on a couple occasions. Also, I experienced significant sciatic pain and …
If I could give -5 stars I would. I need to get some tests done for work. No one seems know what they should do. The worst experience I had was, they do x-ray there, but they told me to go find a place to get it done. However, they didn’t …
Honestly, this is one of the worst offices I’ve ever been in. I have tried to give them the benefit of the doubt, but I’ve never seemed to leave this office feeling anything but disappointment and frustration. …
I have tried to avoid this place at all costs. Repeatedly have issues with reaching them and gettin contact for scheduling, prescriptions, or even questions regarding instructions they’ve given me. Have been given misinformation on multiple …
This place used to be good. But now, if I could give zero stars I would in a heartbeat. No one EVER answers the phone. I mean EVERR. So if I call the nurses station instead they have no answers as to why the front desk isn’t answering the …
DO NOT get your COVID-19 tests here. UPDATE: They called today and shared they lost my covid test. Despite calling 5 times in a 14 day period, they are just now figuring out my test is lost on day 14. Very slack! …
Dr. Seward is the BEST doctor ever! The Staff is terrible because they never call you back. If you need an appointment, it’s best to make it in person. Don’t leave a message because they lie when they say they will call you back because they don’t.
The testing process went well. They were well organized & courteous. That’s where the good part ends. It takes entirely way too long to receive results. I tested on 7/08. It’s 7/21 & I have yet to receive results. No one answered the phone …
Although I have been to this facility before, I’ve never experienced such rude behavior as last week when I visited. From the receptionist to the gentleman conducting my healthcare screening, were simply terrible! The staff member I …
I give them three stars because of Dr. Seward. He is one amazing doctor. However, you have to be willing to deal with stupid people that work the front desk to see him even the clinical staff is usually on point (maybe slow, but on …
I am reviewing ProMed as a regular patient of Dr. Sewards I’ve been a patient of his for about 5 years now and can’t recommend him enough. I was never the type of person that wanted to go to the doctor unless I absolutely had to but Dr. …
We are waiting for the test result for 2 months. No one picks up the phone or calls back. When I finally reach them, they told me that the lab could not provide a result. What??? After that I was transferred to voicemail system. When I called again no one picked up the phone.
Dr. Seward is very knowledgeable and thorough. I feel well cared for. They have new staff which are proving to be very kind and helpful. They now have a system to contact staff via messaging. This has taken care of communication issues.
I am a nurse practitioner who has been in the health profession for over 30 years. I’ve seen the good, the bad and everything in between. Dr Seward is the most thorough and knowledgeable physician I’ve ever been to—so much so that I now …
I’ve been here in Charlotte for 8 years now. Dr. Seward is by far the greatest Doctor I’ve had in my adult life. His team is great and they show a lot of care and team work. Hey, Dr. Seward and his team is the only ones that can heal me …
Staff seemed friendly, when you finally got to see/talk to one. Called trying to set up an appointment, left a message on the machines be as instructed, never heard anything back. Stopped by to see if I could make an appointment: success! …
My low rating isn’t for Dr. Seward himself, but rather the rest of his employees. Dr. Seward is great and has been our family doctor for a decade, however his staff is… Frustrating to say the least. His front desk personnel don’t even …
The Charlotte office is fantastic! Polite administrative who is very helpful, wish I had her name. I’ve been for injuries, COVID and just primary care, Dr Seward is great. His nurse, Emily, is sweet and very kind as well, they both truly …
If you’re looking to get a DOT physical do not come to this place go to a real Doctors office . The amount of back and forth and mis information is ridiculous . I don’t understand how they have nurses conducting physicals that require more …
I have been a patient of Dr. Seward’s for 2- 3 years. He is amazing. However, I don’t know if it’s the staff or what but getting a nurse to call you back is like pulling teeth. Sometimes the receptionist is less than friendly and seems to …
Absolutely The worst clinic I have been too I had appointment at 9am I sat for two hours still was not seen a man was here before me there is no telling how long he has waited. I ask the lady at the front what was the issue and the hold up …
In the past I definitely would’ve been happy to give five stars. I no longer(sadly) have the NP(Melinda) that I originally saw…she was the best and we had such a connection…this is not going to happen with this new one. Last Friday was …
I called to schedule this morning and to see if a basic service was performed at the location. The receptionist said she didn’t know to every question I asked. I even asked if I could find certain info online and she said she didn’t know …
My problem is not with the doctors or nurse practitioners. The nurses seem to be good too. I was at the Salisbury location. My problem is with their policies. This has happened to me for the past two years. I had to get a DOT physical to …
Would give one star if I could. The location at Salisbury does not ever pick up the phone, nor return phone calls. Most options via the telephone directory just say “your call cannot be transferred”. When I go there in person and call from the room I see the employees just ignoring the phone. Over and over again.
I have been going to ProMed Healthcare with Dr. Seward as my doctor for years now and I wouldn’t go anywhere else for all the money in the world. I think Dr. Seward is an outstanding doctor; he is very professional, very kind and he takes …
Worst place ever to get a dot physical. Went a week and a half ago, passed the incredibly intense physical then told i need an a1c and diabetic eye check, seriously!. Got all that done, took paperwork back, they said they were short handed …
Very, very, very, very, slow AND based on my experience, do not even have all the tools for a full doctor appointment (have to come back for this or that). They just need to shut it down completely.
PLEASE BE AWARE!!! If you are getting a drug test you may have to wait 2-3 hours. They have a notice up front that says short staffed but online they’re not doing any hiring. What sense does that make. So JUST BE AWARE IF YOU’RE COMING HERE. 😖 …
This is the worst Dr’s office I have EVER been to! The Nurse was rude and very inconsiderate of my health condition. I advise whomever to look elsewhere! Even with an appointment the wait was so long I ended up leaving, to see the Staff …
Dr Seward is an excellent doctor. And does his job the way he is supposed to. 5 stars, if Alicia wasn’t working there I don’t think nothing would ever get done. That lady is the only one that gets anything done there. I would give her 5 …
I’ve been a patient since 2017 I wouldn’t go to any other doctor. The Dr. Seward and his staff is friendly and non judgmental. I’m never in the office for more than an hour they are fast and efficient.
Well I love Dr Seward, he has the best temperament and I have no problem telling him anything. He’s very thorough and non judgemental. This day and time you have to wait wherever you go, I waited at my Novant office for like 3 hours one time so good luck with that
(Translated by Google) This office says they have a dermatologist but she does not know anything after she checks one and sends him to see another person because she is not a specialist. …
This place is terrible
Great people…Very good at their jobs!
Very bad place ugly service
Would not recommend I’ll give it 0 stars if I could .
I got the total opposite of what everyone said i was in and out within 30 minutes
Professional, friendly and efficient. Thanks for all you do!
just look at all these 1 star reviews. 🌟 …
Most unprofessional place I have ever worked. Your treated like a dog. Not recommend.
Should have gone to emergency room would have been much faster .
Reconsider using this location by any means necessary. Extremely slow even when not busy!!!!!!!
Never never go to this place. My friend went and waited 2 hrs and everyone was rude to her. Do yourself a favor and go elsewhere.
Dr.Seward and his staff is great my mother been going to them for years!!
this place need to shut down already…me and my husband came in to get covid testing and wait 4hrs … n’worst urgent ever
Terrible service. Waited for 2 hours and no one knows what happened and why I got “lost” in the mix…even though I was here before the 20 people that came after me and was seen before
This place advertises as a Primary Care Physician – to my chagrin it is actually an Urgent Care location not a TRUE doctors office. Just took off work for nothing.
I have been on hold for more than 45 minutes no one has answered yet. I understand having to wait, but this is ridiculous.
They should be closed not one of the people working in that place can do there job right they put me down as 5 ft tall on a dot exam I’m 6 ft 7 in last time they put I had a 35 inch neck it’s 19.
The worse have been waiting for over an hour then they say it’s going to be about another 30 to 40 mins, oh yeah if someone walks in after you and have an appointment they will get seen before you so unorganized never again
Been calling them for the past three days to schedule an appointment. No one picks up the phone or calls me back.
Waited 2 hours and paid 200$ just to get one test!
I was there over 2 hours even thought the lobby was empty. After all that time all they told me was go to drug store and buy cough syrup. I already was taking cough syrup. What a waste of time I’ll never go again.
The doctor is great have been bringing my sons here for years !! Very helpful,professional and take good care of patients!
The Secretary is rude and very unprofessional. However, the nursing staff in the back is very informative.
Horrible customer service. No one never answers the phone. You leave a voicemail for an appointment and no one calls back
This place is horrible! I have called several times at various times. Not one phone call was answered!, who exactly is supposed to be working?!
I went there barely able to breathe and coughing a lung up. The wait was like 2 hrs plus left there with crap that don’t work. And stuff that my pharmacy don’t have and my insurance doesn’t pay for. Ridiculous
Ive been sitting in my car for almost an hour waiting for the call to go in and get my covid test I’m never coming here again
Lorena the receptionist was fantastic in getting someone to assist me right away! Not only did she make a phone call but she called a nurse up to the front
1/24/2020 the male that took my temp and blood pressure was beyond rude stating that is not McDonald’s….once calling him out on his comments which he stated to a coworker ( which I heard though the door) when I responded he also stated …
I wish I could give 0 stars..This by far is the worst Urgent Care that I have been to in my life..Everybody have attitudes…I truly had to keep praying to myself and thanking GOD that I am not who I use to be because this place will take you there…I do not reccomend.
Dr. Seward has cared for me and my family for the last 8 years. He is the most awesome doctor we known. We love him!!!!
Terrible! Horrible service. Arrived to be told there was no appointment for me, turns out there was. They said the same to the next person. Then we were asked to wait in our cars to wait for calls which never came after an hour.
After sick people use pens no one is sanitizing the pens for reuse. Been to other doctor offices in Salisbury and they sanitize pens after each use.
I went in to get my ankle checkout and they didn’t have the certified individuals to diagnosis my injury the also sent X-rays out to other doctors. EM took my $145 and recommend me to orthocarolina. Sent me on my way with no crutches and a ace bandage.
I wish I could give them a lower rating but 1 star is the lowest option on here. These people are argumentive and definitely seem to not have the best interest of the patient in mind. The best advice I can give is go somewhere else.
Used to be good!! Front desk lady seems like she doesn’t want to be there. Then the waiting time, WOW, 1 hour wait, some patients started to get upset too. I had to walk out. Go across the street, better service.
Horrible experience with the receptionist today. I’m a patient of Dr Seward. He’s always been a great doctor. But after today I’m not going back. In search of a new physician as of today.
If I could give this place zero stars I would. Gave us no discharge paperwork, no follow up, the provider was not there the next day and they told us we would have to wait another day for any results. Front desk staff is a joke and extremely uneducated.
Came here around 9am. Right now is 11:47… Still waiting…
Great place. I took my kids there couple of times. The doctors are so friendly and funny. I’ve been to many places before but I haven’t be so grateful into a place that I should recommend it as I am today to this place. …
ProMed please read this. We went in with our son yesterday, he had extreme abdominal pain. Your team x-rayed him and said that the xray did not show any blockages, but did show intestinal inflammation, and that the pain was due to the …
Dr Seward is the best primary doctor in the Charlotte, NC area. He is professional, personable, and always takes care of me and my family. Keep up the great work!
If I could give 0 stars I would. Charging $200 for covid test when they’re supposed to be free and billed through the CARES Act! Lady at the front desk was rude.
Have to admit after reading the reviews I was very hesitant about visiting this office but I’m glad I did. The Dr. and staff are wonderful, the receptionist was a little how can I put it..curt and not very friendly but so far Dr. Seward is very knowledgeable, caring and efficient in his care. I like him!
Only good thing was the nurse tech. She was very sweet to my kids. Otherwise waited over 2 hours for a lackluster Ther was only 1 other person waiting to be seen when we arrived so I know they weren’t super busy. What a joke.
I had an idea infected nail bed on my right index finger. One that I had already drained before arrival. I was in the office less than 20 minutes, including the paperwork. They charged me $128 for the visit and $186 to inspect and drain an …
I had a test in November first week 2018 and I am still trying to reach them to get a result .
They did reach me couple of times but their response system is slow …
Gilbert
I went to see Dr Sewart today and I had another great experience. Dr Sewart listens gathers information and ask questions. This is what patients like me look for from a doctor. Thank you again Dr Sewart and keep helping patients.
Billed our insurance incorrectly, Office manager (Mary Ella) had zero concern or interest in correcting it, blew off both me and my husband when we called repeatedly for answers. Their website says they do online billing but they do not …
The quality of care isn’t the issue. Getting to that care is. The staff will NOT answer the phone. Left messages every other day for two weeks with all info needed and they never returned the call. Their voice mail message says delays in …
Called 4 times to schedule an appointment to get tested for Covid… Did not get an answer one time. My first encounter with this clinic and already got a bad taste in my mouth.. Since I cant get anyone to answer the phone ill just go as a walk in.
Dr. Seward, his PA’s, and his staff are some the best primary care providers I’ve ever had. Their attentive treatment style is incredibly uplifting. Whatever my reason for treatment, they always take extreme ownership of my care. …
if I could give 0 stars, I would. From my initial visit to the follow up it was nothing short of a nightmare. I was seen by a PA named Tracy Earl who insisted that I get blood work in order to provide me with a prescription I had taking …
Horrible experience!!! Do not go here!!!! Presented with chest pain and heart issues. PA prescribed a series of $$$expensive$$$ blood tests. When he checked that they couldn’t screw my ins, he quickly referred me to a lab. I HAD TO BEG to …
I was worried about our visit after reading the reviews, but we went anyways. Couldn’t have asked for a better visit! We visited on a Saturday morning and were checked in, filled out the new patient forms, seen the PA (who was very nice and …
I’m a truck driver and my job is very stressful. With all the regulations and changes every single year. It’s getting difficult and frustrating to maintain and pass every single test and obstacle DOT is placing on truck drivers now, order …
I’m here now. When I got here, nobody was in the waiting room. I’ve been here 55 minutes already and 5 people have come in and ALL 5 have gone back into the clinic before me. All 5. Miss that? All 5! Twice when they came to call out a name …
I went in to get a physical and drug test done for my job. Receptionist did not even try to look up my information in the system to see if they had the paper work to do my physical but all along she just had to go into the computer under …
I’ve been a patient of Dr Seward’s for many years now and I travel 35 miles away for his formidable care! Tiana, Jose, Precious, Mauncy, and Judith ( just to name a few) have provided consistent quality care and compassion personally from …
Everyone was very respectful and I was in and out in no time which is why I went as soon as they opened without an appointment too
Waited over an hour just to get my nose swabbed for a covid test, now they just left me a voicemail so I tried calling back. I hit 0 to talk to an operator, then it starts calling, then it gives me the same automated prompt but it says to hit 1 to talk to an operator. Then I go straight to voicemail. Worthless.
These reviews make no sense. Dr. Seward has helped our family for over 6 years now at this location. The kindest, most generous doctor we have ever worked with. We drive very far now to use this location because of his amazing heart and manner.
I do not recommend this Doctor or Office. My company does a biometric screening each, so I went in for a physical exam which I do every year and the Doctor did not perform the exam. I was not aware that a physician’s assistant would be …
Dr Seward and PA Katie Sass are TOP NOTCH!! Can’t recommend them both enough. You can tell they care and listen to to their patients. They were able to help me kick the flu and get back to work in no time.
So the workers at this facility were all nice and courteous – this review is more about safety and process. I went for a rapid COVID test – first I arrived at 7:50 (they opened at 8). By 8, people were surrounding the door and a group went …
I have only had timely and professional experiences with this group of medical providers! They have been thorough in responding to an allergic reaction I encountered on a couple occasions. Also, I experienced significant sciatic pain and …
If I could give -5 stars I would. I need to get some tests done for work. No one seems know what they should do. The worst experience I had was, they do x-ray there, but they told me to go find a place to get it done. However, they didn’t …
Honestly, this is one of the worst offices I’ve ever been in. I have tried to give them the benefit of the doubt, but I’ve never seemed to leave this office feeling anything but disappointment and frustration. …
I have tried to avoid this place at all costs. Repeatedly have issues with reaching them and gettin contact for scheduling, prescriptions, or even questions regarding instructions they’ve given me. Have been given misinformation on multiple …
This place used to be good. But now, if I could give zero stars I would in a heartbeat. No one EVER answers the phone. I mean EVERR. So if I call the nurses station instead they have no answers as to why the front desk isn’t answering the …
DO NOT get your COVID-19 tests here. UPDATE: They called today and shared they lost my covid test. Despite calling 5 times in a 14 day period, they are just now figuring out my test is lost on day 14. Very slack! …
Dr. Seward is the BEST doctor ever! The Staff is terrible because they never call you back. If you need an appointment, it’s best to make it in person. Don’t leave a message because they lie when they say they will call you back because they don’t.
The testing process went well. They were well organized & courteous. That’s where the good part ends. It takes entirely way too long to receive results. I tested on 7/08. It’s 7/21 & I have yet to receive results. No one answered the phone …
Although I have been to this facility before, I’ve never experienced such rude behavior as last week when I visited. From the receptionist to the gentleman conducting my healthcare screening, were simply terrible! The staff member I …
I give them three stars because of Dr. Seward. He is one amazing doctor. However, you have to be willing to deal with stupid people that work the front desk to see him even the clinical staff is usually on point (maybe slow, but on …
I am reviewing ProMed as a regular patient of Dr. Sewards I’ve been a patient of his for about 5 years now and can’t recommend him enough. I was never the type of person that wanted to go to the doctor unless I absolutely had to but Dr. …
We are waiting for the test result for 2 months. No one picks up the phone or calls back. When I finally reach them, they told me that the lab could not provide a result. What??? After that I was transferred to voicemail system. When I called again no one picked up the phone.
Dr. Seward is very knowledgeable and thorough. I feel well cared for. They have new staff which are proving to be very kind and helpful. They now have a system to contact staff via messaging. This has taken care of communication issues.
I am a nurse practitioner who has been in the health profession for over 30 years. I’ve seen the good, the bad and everything in between. Dr Seward is the most thorough and knowledgeable physician I’ve ever been to—so much so that I now …
I’ve been here in Charlotte for 8 years now. Dr. Seward is by far the greatest Doctor I’ve had in my adult life. His team is great and they show a lot of care and team work. Hey, Dr. Seward and his team is the only ones that can heal me …
Staff seemed friendly, when you finally got to see/talk to one. Called trying to set up an appointment, left a message on the machines be as instructed, never heard anything back. Stopped by to see if I could make an appointment: success! …
My low rating isn’t for Dr. Seward himself, but rather the rest of his employees. Dr. Seward is great and has been our family doctor for a decade, however his staff is… Frustrating to say the least. His front desk personnel don’t even …
The Charlotte office is fantastic! Polite administrative who is very helpful, wish I had her name. I’ve been for injuries, COVID and just primary care, Dr Seward is great. His nurse, Emily, is sweet and very kind as well, they both truly …
If you’re looking to get a DOT physical do not come to this place go to a real Doctors office . The amount of back and forth and mis information is ridiculous . I don’t understand how they have nurses conducting physicals that require more …
I have been a patient of Dr. Seward’s for 2- 3 years. He is amazing. However, I don’t know if it’s the staff or what but getting a nurse to call you back is like pulling teeth. Sometimes the receptionist is less than friendly and seems to …
Absolutely The worst clinic I have been too I had appointment at 9am I sat for two hours still was not seen a man was here before me there is no telling how long he has waited. I ask the lady at the front what was the issue and the hold up …
In the past I definitely would’ve been happy to give five stars. I no longer(sadly) have the NP(Melinda) that I originally saw…she was the best and we had such a connection…this is not going to happen with this new one. Last Friday was …
I called to schedule this morning and to see if a basic service was performed at the location. The receptionist said she didn’t know to every question I asked. I even asked if I could find certain info online and she said she didn’t know …
My problem is not with the doctors or nurse practitioners. The nurses seem to be good too. I was at the Salisbury location. My problem is with their policies. This has happened to me for the past two years. I had to get a DOT physical to …
Would give one star if I could. The location at Salisbury does not ever pick up the phone, nor return phone calls. Most options via the telephone directory just say “your call cannot be transferred”. When I go there in person and call from the room I see the employees just ignoring the phone. Over and over again.
I have been going to ProMed Healthcare with Dr. Seward as my doctor for years now and I wouldn’t go anywhere else for all the money in the world. I think Dr. Seward is an outstanding doctor; he is very professional, very kind and he takes …
Worst place ever to get a dot physical. Went a week and a half ago, passed the incredibly intense physical then told i need an a1c and diabetic eye check, seriously!. Got all that done, took paperwork back, they said they were short handed …
Very, very, very, very, slow AND based on my experience, do not even have all the tools for a full doctor appointment (have to come back for this or that). They just need to shut it down completely.
Awful experience. My appointment was for 10am, wasn’t put in the system until 12 noon.Waited over 4 hours to take a 10 minute drug test.
PLEASE BE AWARE!!! If you are getting a drug test you may have to wait 2-3 hours. They have a notice up front that says short staffed but online they’re not doing any hiring. What sense does that make. So JUST BE AWARE IF YOU’RE COMING HERE. 😖 …
This is the worst Dr’s office I have EVER been to! The Nurse was rude and very inconsiderate of my health condition. I advise whomever to look elsewhere! Even with an appointment the wait was so long I ended up leaving, to see the Staff …
Dr Seward is an excellent doctor. And does his job the way he is supposed to. 5 stars, if Alicia wasn’t working there I don’t think nothing would ever get done. That lady is the only one that gets anything done there. I would give her 5 …
I’ve been a patient since 2017 I wouldn’t go to any other doctor. The Dr. Seward and his staff is friendly and non judgmental. I’m never in the office for more than an hour they are fast and efficient.
Well I love Dr Seward, he has the best temperament and I have no problem telling him anything. He’s very thorough and non judgemental. This day and time you have to wait wherever you go, I waited at my Novant office for like 3 hours one time so good luck with that