Dr. Dong Xiang graduated from Other in 1989. Dr. Xiang has two offices in California where he specializes in Hematology / Oncology. Dr. Xiang works with one hundred and sixty-six doctors including Dr.
(Translated by Google) I am Severiano Fernando Bermeo Ortega Calle Tezontle 13 Col Tlazintlaixtacalco DF Please send me to this address on behalf of Joseph from the Hospital and Technology …
Never go to ER in this hospital ,poor service, all staff they don’t care about you only care for you signature , all then they need to know what means emergency an not the patients need to wait for hours to see Dr. For Lees than 10min an over charge for nothing.
The worst hospital i have ever been too they dont care about the patient its all about the money its a jokethis place sucks and some of the nursing staff couldn’t work as a veterinarian assistant
this hospital has been under many investigations mismanagement, unusual high death rate,this non profit hospital for the last 35 years has constantly been remodeling the front of a hospital it seems they spend more money on remodeling then …
This hospital used to be the best out of the 3chere in Santa Rosa. Now they are as equally sub par as the other 2.
Conclusion….all three hospitals here are horrible.😪 …
Worst Hospital, nurses are so rude, they don’t care about the patient’s or family, I had to wait 1 hour to know if my mom was ok after a car accident, but they did have time to drink Coffe ,when I finally was able to get in, my mom was in a lot of pain out side waiting for a room.
My dad got into a car accident and they didn’t tell me or my mom anything. They discharged him with blood dripping from his elbow and barely able to walk.
I just had a Colonoscopy done there and EVERYONE was VERY nice to me no problems.BUT like most people said STAY OUT of the ER. You will wait for many hours there.Like at least 8-12 hours.Go to Sutter much better wait time.
I just had a hip replacement here a d my surgeon dr stein was as amazing amazing at the group of people who took care of me not one bad star they were at the top of my game I’m even missing them while I write this so thank you everyone for your caring loving bedside manner(Jeff. Triston) thank u
Susan Rogers
I think people are most inclined to write reviews to vent a negative experience. Those have happened to me elsewhere and need to be heard. Alas, so they won’t skew popular Google statistics: My life was spared at Memorial in a diety-like fashion. They were amazing.
I’m so glad I live close by to such an amazing trauma center. The previous review about someone going to the ER for a paper cut makes me worry about their assessment skills of an “emergency”.
Well I don’t know if that okay or not , the pain is killing me , and I was in the ER since 3am and now 7am and I haven’t seen by doctor yet . I don’t know what is the benefit of visiting ER . It m more than five hrs and I am still waiting. I called them 3 time and the doctor doesn’t com .
They are always rude to me and they take forever to do anything around here…. The RN Kriten is super rude to patients. They just seem to work on their own time around here. They have not checked in with me in over an hour and I’m still waiting to get released. I hate this hospital
Well Kids I am FINALLY recovering from surgery to repair an abdominal breach (hernia) that their ER docs have denied even existed for over TWENTY years! My surgeon had read the reports and viewed the CT Scan’s imagery and lockstepped with …
Terribly expensive! They charged over $1,000 for a 15 minute visit to urgent care facility! Even after insurance it was over $660 AND they misdiagnosed the problem. …
Thank you to all the Doctors,nurses,RTs and other medical staff that took care of my dad from the ER to ICU to the covid unit. My dad has since recovered and at home now. Thank you from the bottom of my heart.
My friend was taken from my house via ambulance to memorial. He had just cashed his check and had over 800 dollars on him which they locked in the safe and gave him a reciept. Upon his release he was handed 200 and was told thats all the …
Everytime I go for whatever reason the nurses and staff are always there for me. A few bad experiences doesn’t outweigh all the positives I’ve received there.
I give it one star for the brave nurses still working there. Nurses lack help in toileting patients, place is dirty with overflowing laundry hampers, you can hear everything through the walls. bed alarms, iv pumps, angry patients. You don’t sleep. Need I say more. So sad.
Fantastic medical facility its hard to trust any other facility after experiencing the excellent care i was given by the drs and staff at this hospital due to a severe case of pneumonia 5 years ago ,They also treated my cigarette addiction i haven’t smoked since
I took my wife to the E.R. for a fractured wrist, they put a splint on had us sign the paper work so they could bill for their services. My wife was given a prescription for pain, when we arrived at our pharmacy in Novato the pharmacist …
Been sitting in the waiting room over 4 hours not even an update from anyone they don’t even acknowledge any patients. My 5 years old son sick and been in my arms for over 4 hours now. No care what so ever by the way iam writing this while …
I recently was admitted to the emergency room at this hospital and the staff was wonderful in helping me! Especially a nurse named Laura and doctor Allred. They were fantastic in helping me with the pain in my back which was a 10+! Please …
Recently I’ve been to their ER twice once for myself and once for my boyfriend. Both times we were in and out in a reasonable time. We went in for 2 different things and had all the needed tests done. The ER sees their patients based on how …
I’m writing this review because I saw some of the remarks and I am of a different opinion. My brother a few months ago came down with pneumonia and it lead to sepsis. They saved his life and the entire staff at memorial was amazing.
A dog bite me at Jan 25th 6pm. And then policemen save me and then send me to this hospital. The doctors and nurses treated on me very quickly and gave me a tetanus shot and pain relief pill . they’re look like my family people. I took off …
My only experience with this hospital applies to the emergency room. I had unstoppable bleeding in my throat from a recent tonsillectomy and went as recommended to the nearest ER. Big mistake. First you get stopped by a “security guard” …
My husband recently had surgery and spent 3 days in ICU before being released on the 4th day. The nurses that attended to him were absolutely fantastic!. Since I stayed in the hospital the entire time he was there, I had first hand …
Very long wait in the emergency room. Doctors and staff were cordial, can’t complain about that. The bill I received, even though I have insurance, is insane. The bill for a CT Scan, blood and urinary test were $14,081. The insurance …
I have had both of my children here as well has a few family members who had open heart surgery here. I love it for those reasons BUT…. Never and I mean never go to the emergencey room there. You will wait for hours and hours if they …
If you ever get dr. Mueller ask to change doctors right away. I went in because I was peeing blood, in pain, vomiting uncontrollably and had a urgency to urinate constantly. Dr mueller checked for a UTI and said my white blood cell count …
I was having a psychosis break due to medicine that I was taking for the first time, there was about 10 nurses staring at me and you could clearly tell they were all talking about me. I felt terrible. They took blood & urine sample because …
My 16 year old son and I were in a m/c accident on 10/01/16. I was severely injured but I am alive and will enjoy a near-full recovery because of Santa Rosa Memorial Hospital. It started with the incredible response time of Sonoma County …
I was brought into the ER via ambulance due to losing consciousness at school and I was seen immediately. They made sure I had everything to make me comfortable and they even gave me my own private room. I was surprised at the lack of wait …
This is the worst hospital I’ve ever been in. Now Providence took over you can’t get a radiology appt without holding for an hour and being disconnected. Go to Sutter if you can. Had back surgery there it was a nightmare.
Memorial hospital healthcare has always been stellar…that is UNTIL all of their new “unitized” changes where doctors were moved into commune-like offices. We can’t get appointments until August, their c ok computers are so messed up we can’t get RX’s filled. Not good.
A few months ago my infant son was rushed here by ambulance because he was throwing up violently. After waiting for 2 hours in the room without anyone checking on my son, a nurse comes in and tries to do an IV. after several misses,he …
I wouldnt go to this hosptal ever again, I went once and I had gout and pneumonia and they told me I had a sprained ankle and bronchitis and sent me home with one ibuprofen. They treated me like a prisoner of war and later come to find out …
Things can go both ways here, good and bad experiences . My experience was, I almost died, Memorial Hospital saved my life, the staff on that floor were very nice-respectful- & helpful. Things are still not great with my hand but that was …
Worst hospital I’ve set foot in. I took my mother in law with a pain level of 10. She had recently gone to a clinic and was prescribed medicine, which she felt didn’t help at all. the nurse at triage that took her blood pressure told her …
THIS IS A LONG, BUT VERY IMPORTANT READ. PLEASE READ ENTIRE REVIEW. YOU’LL BE BETTER OFF FOR IT.
If I could give this hospital 0 stars, I would. Please, take caution if you’re …
I was diagnosed with a blood clot in my leg and was taken to the emergency room to wait to see a Dr. I was there for 15 hours. They kept telling everyone that all the rooms were full but people kept coming out. It seems they took all the …
I would give their ER zero if could post with a zero. I hadn’t been to an ER since I was 39 years old and am 71, because have always called our PCP but it was the start of the New Years Eve weekend, and I didn’t like the Sutter PCP who took …
This hospital was very good. They treated my spouse better than the past three hospitals she went to for mental health problems and they found the right medicine to treat her mental illness.. In my eyes, they saved her life and gave her …
The reason for the five stars is definitely not for the hospital in General but for dr. Ferrari I couldn’t say enough good things about him after my fourth trip there in 3 days I was actually seen by d dr. Ferrari my fourth visit I was in …
What the hell happened to this hospital?? The communication between doctors and nursing staff is inconsistent, communication between doctors and patients is all over the place. Surgery scheduling is apparently based on “textbook” …
My experience with Memorial over the years has always been as an outsider looking in. Visiting friends, comforting them etc… Last week that all changed when my wife was rushed to the ER. Everyone in the ER was caring and helpful. My wife …
I think my family and I would get better health care if we went to see a clown instead of their doctors. The ER staff has been rude and ineffectual. The actual care received has been inept. My mother was discharged several times with …
Incompetent to say the least. My family member is in this hospital after an accident. Understandably with covid concerns I am not allowed to visit. However I was told that I could bring him an overnight bag with items he needs. I drove an …
This was a truly disturbing experience. Family members had to wait in the car, no communication, very rude front desk. My best experience was with the security guard! Shockingly cold and even incorrect information from the receptionist.
I recently gave birth and had to take my baby to memorial for some blood work on Friday because one of his blood tests was abnormal. Long story short they didn’t follow the directions given by our pediatrician for the blood draw so we had …
Very kind and competent staff from the ER doctor and nurses to the doctor and nurses on 4 West. My 88 year old father has pneumonia and dementia. I called from out of state twice a day for updates and felt well informed. …
I coming in for second time in three days. Same issues. WILL WALK OUT IF DR. LAIRD IS THERE! His lin of questioning is more for information on your political views then your care. I walked out w high blood presser meds. Im writing this now …
Big lack of communication betweeen family members and nursing staff/hospitalist. There is NO communication with family members whatsoever from the hospitalist/doctors. Family members are in the dark. Short staffed so quality of care is …
Today I was in an accident on my motorcycle while going to work. As I proceeded west on RailRoad from Petaluma hill just past the tracks a truck pulled out and I had to put the bike in the ditch.. I give full praise to the emergency …
I had to go to ER 2 days ago. I was so surprised at how fast efficient and wonderful everyone was. I was immediately attended to and without any hesitation . I don’t understand all the bad reviews. Dr. T and all his staff to the radiology …
Worst hospital ever! The nurses are terrible and try to make you feel stupid. The specific nurse that I got during intake had no common sense and was blaming me for my medical problem. She has no common sense at all.
I gave birth here a year ago as a Santa Rosa birth center transfer and was treated horribly. I was given anesthesia I did not consent to, denied the gas and air I asked for, kept from contacting my midwife, laughed at and insulted while in …
Santa Rosa Memorial hospital’s patient rooms aren’t ADA Compliant or Wheelchair accessible!! Arguing with nurses about a usable restroom, while being sick and in pain shouldn’t be an issue! The OR and ER are great. High turnover for nurses? …
The staff at this location for the Acute Rehab Center are rude and apathetic and told my hearing impaired friend that they could not spend “so much time on one patient admittance”. No return phone calls from Liaison and the temporary social worker was so rude…if you expect customer service this is not a good place to get it..
My husband David Parker was in your hospital for 6 days. It was miserable for him and for me. The communication skills of everyone there were lacking. The worst thing was they sent him home with a catheter and urine bag was attached to his leg with no instructions on what to do with it.
My mother who is in “end of life” stage of cancer was treated so amazing here. The staff went above and beyond professional care but also showed empathy to us and friends. Listen! This hospital loved my mother like we do. I have nothing but …
Had surgery and high blood pressure nurse changed it by hand to release me, with drain still pouring out blood. Went into ER a week or so later cause of choking. I sat in ER for 5 hrs not seen, cause people symptoms where worse then mines, even if its a complication from my surgery.
If I could give zero stars, I would, as this is by far the worst hospital experience I’ve ever had in my life. I survived a head-on collision, and was ambulanced here with really bad neck and leg pain. After the ambulance arrived, I was …
I have worked in hospitals as an RN for many years and I was astonished at how poor the nursing care was for my brother, who was there for several weeks in late 2021. The nursing staff took no initiative to get my brother out of bed on the …
Don’t even want to give you that one star. Bad for an appointment cuz it will be late. Think of 2 hours of waiting just for an MRI when you have an appointment. No administrators in the hospital. You got a complaint you got a problem oh well there it’s going to roll up Hill backwards. And I didn’t get my MRI.
Scheduled for a full hip replacement on 7/21. After easy registration I was in the care of Flor, Nanette & Leo who were efficient and calm. Met my anesthesiologist Dr Watson & surgeon Dr Smith beforehand who were reassuring. All staff We’te pleasant, helpful. Food was very good, great experience!!
Don’t go here! They have an alterior motive and it isn’t to make sure your healthy. Quite the opposite and this is FACT! Saw Ferrari, clearly he can’t be trusted. Respect is earned not given and I have been disrespected by him both times …
I visited the ER, got blood testing done and there were alarming levels on multiple parts of the testing. Not to mention that they did not take my vitals before taking my blood and I passed out due to how sick I was. The ER doctor came in …
Horrible service . I was taken to this hospital today with a severe chest pain with high blood pressure. After X-ray and EKG, the first CNA was not able to draw the blood after several pokes and told me to wait for another person who I …
Memorial is a large local hospital with excellent emergency and trauma care. With covid concerns, staff does not currently allow visitors to see hospitalized patients but nurses and social workers take the time to frequently contact family members by phone and even text.
Worst place ever will not be taking my wife to this place again it’s like they are rushing just to get you out of there they should have started my wife with antibiotics right away while she was there from a bladder infection she is …
My Mother was in the Telemetry unit and, as her DPOA for healthcare, it would have been nice if they let me know before they moved her to another floor last nite, as they promised.
Unpleasant in so many ways. Doctors and nurses in the waiting room giving patients their discharge instructions for everyone to hear. No privacy and so many HIPPA violations. You are triaged by a nurse who just blanket orders things before ever seeing a doctor.
Very selfish hospital that hides under the banner of Christian setting. After doing 6 years in the Army , I completely BSN and worked 5 months out of state, when it was time to come back to my community in Santa Rosa, I interviewed and the …
The best ER experience I’ve ever had! I showed up in incredible amounts of pain the night of February 7th around 10pm and the front desk staff admitted me with such urgency and care. The nurses on staff (two male nurses cared for me, both …
Hit or miss. My boyfriend had a great experience with his surgery. I had decent experiences with the staff. I rated it low due to lack of privacy in the emergency room and people knowing my vitals due to how crowded it is. And 2 stars was …
Worst emergency room visit ever. I have never left an emergency room in less than two or three hours. SRM released me in like fifteen minutes. The arrogant doctor on duty did not even listen to me. He made assumptions about what was wrong …
I have been here twice. Both times were for my 11 month old daughter. They did a good job at attending her. Yes we waited approximately 2 hours in the emergency room but I am a very patient person. We waited an extra hour or two after they …
(Translated by Google) Visiting my family here
(Original)
Vicitante mi familia Aquí
(Translated by Google) Here they saved my life I was 12 days I am very happy
(Original) …
(Translated by Google) I am Severiano Fernando Bermeo Ortega Calle Tezontle 13 Col Tlazintlaixtacalco DF Please send me to this address on behalf of Joseph from the Hospital and Technology …
They don’t even have nothing to drink after cafeteria is closed …water fountain are closed they have a snack machine but no soda machine
slow!!!!
Good experiences so far.
Awful!
The best
Some are awesome some are not… Bad experience ex…
If it was not for this hospital I would have listed my mother.
Mmmmmmmmmmmmmmmmmmmnmmmmmm
Mmmmmnmmmmm8mmmmmmmmmmmmmmmmmmnm …
Great place that is always making updates to the facility to bring it into the modern era!
This hospital really is bad all the way around
Very attentive, pleasant stuff, RN super nice
This hospital reminds me of hot trash! A huge waste of time
I don’t even know why I gave them a second chance.
Stuck up staff. New generation of medicine I guess
Rude & horrible unprofessional unpleasant staff ! Highly recommend sutter or kaiser over this hospital !!!
Incredibly rude nurses, front desk and security. Avoid this place.
One million word of a bad for this horrible place. they don’t care.. just leave the patients are suffering for a loooooong time.
I brought my girlfriend there and she had pneumonia and they were too rough with her they stuck
that thing down her throat she died a day later
Never go to ER in this hospital ,poor service, all staff they don’t care about you only care for you signature , all then they need to know what means emergency an not the patients need to wait for hours to see Dr. For Lees than 10min an over charge for nothing.
The worst hospital i have ever been too they dont care about the patient its all about the money its a jokethis place sucks and some of the nursing staff couldn’t work as a veterinarian assistant
this hospital has been under many investigations mismanagement, unusual high death rate,this non profit hospital for the last 35 years has constantly been remodeling the front of a hospital it seems they spend more money on remodeling then …
HORRIBLE wait. Rude doctors, they don’t care if you’re in pain or gushing blood, they just want you out.
This hospital used to be the best out of the 3chere in Santa Rosa. Now they are as equally sub par as the other 2.
Conclusion….all three hospitals here are horrible.😪 …
Worst Hospital, nurses are so rude, they don’t care about the patient’s or family, I had to wait 1 hour to know if my mom was ok after a car accident, but they did have time to drink Coffe ,when I finally was able to get in, my mom was in a lot of pain out side waiting for a room.
My dad got into a car accident and they didn’t tell me or my mom anything. They discharged him with blood dripping from his elbow and barely able to walk.
I was in there for 3 weeks because of a shoulder injury the nurses took excellent care of me and all the staff even the doctors were very nice
I just had a Colonoscopy done there and EVERYONE was VERY nice to me no problems.BUT like most people said STAY OUT of the ER. You will wait for many hours there.Like at least 8-12 hours.Go to Sutter much better wait time.
I just had a hip replacement here a d my surgeon dr stein was as amazing amazing at the group of people who took care of me not one bad star they were at the top of my game I’m even missing them while I write this so thank you everyone for your caring loving bedside manner(Jeff. Triston) thank u
Susan Rogers
I think people are most inclined to write reviews to vent a negative experience. Those have happened to me elsewhere and need to be heard. Alas, so they won’t skew popular Google statistics: My life was spared at Memorial in a diety-like fashion. They were amazing.
I’m so glad I live close by to such an amazing trauma center. The previous review about someone going to the ER for a paper cut makes me worry about their assessment skills of an “emergency”.
Well I don’t know if that okay or not , the pain is killing me , and I was in the ER since 3am and now 7am and I haven’t seen by doctor yet . I don’t know what is the benefit of visiting ER . It m more than five hrs and I am still waiting. I called them 3 time and the doctor doesn’t com .
They are always rude to me and they take forever to do anything around here…. The RN Kriten is super rude to patients. They just seem to work on their own time around here. They have not checked in with me in over an hour and I’m still waiting to get released. I hate this hospital
Well Kids I am FINALLY recovering from surgery to repair an abdominal breach (hernia) that their ER docs have denied even existed for over TWENTY years! My surgeon had read the reports and viewed the CT Scan’s imagery and lockstepped with …
Terribly expensive! They charged over $1,000 for a 15 minute visit to urgent care facility! Even after insurance it was over $660 AND they misdiagnosed the problem. …
Thank you to all the Doctors,nurses,RTs and other medical staff that took care of my dad from the ER to ICU to the covid unit. My dad has since recovered and at home now. Thank you from the bottom of my heart.
My friend was taken from my house via ambulance to memorial. He had just cashed his check and had over 800 dollars on him which they locked in the safe and gave him a reciept. Upon his release he was handed 200 and was told thats all the …
Everytime I go for whatever reason the nurses and staff are always there for me. A few bad experiences doesn’t outweigh all the positives I’ve received there.
They’ve always done well by me.
I give it one star for the brave nurses still working there. Nurses lack help in toileting patients, place is dirty with overflowing laundry hampers, you can hear everything through the walls. bed alarms, iv pumps, angry patients. You don’t sleep. Need I say more. So sad.
Fantastic medical facility its hard to trust any other facility after experiencing the excellent care i was given by the drs and staff at this hospital due to a severe case of pneumonia 5 years ago ,They also treated my cigarette addiction i haven’t smoked since
Worst custmer service iv’e ever had. Ask about high cost of mri . They said it uses alot of electrity. I’m paying their pg&e bill for the month.
I was brought in by copter and spent two days in early May in this Covid-impacted hospital. The care was impeccable – and the food was good!
I took my wife to the E.R. for a fractured wrist, they put a splint on had us sign the paper work so they could bill for their services. My wife was given a prescription for pain, when we arrived at our pharmacy in Novato the pharmacist …
er staff were very patient, helpful and kind. big thank you to derrick in the er
Been sitting in the waiting room over 4 hours not even an update from anyone they don’t even acknowledge any patients. My 5 years old son sick and been in my arms for over 4 hours now. No care what so ever by the way iam writing this while …
I recently was admitted to the emergency room at this hospital and the staff was wonderful in helping me! Especially a nurse named Laura and doctor Allred. They were fantastic in helping me with the pain in my back which was a 10+! Please …
Recently I’ve been to their ER twice once for myself and once for my boyfriend. Both times we were in and out in a reasonable time. We went in for 2 different things and had all the needed tests done. The ER sees their patients based on how …
I’m writing this review because I saw some of the remarks and I am of a different opinion. My brother a few months ago came down with pneumonia and it lead to sepsis. They saved his life and the entire staff at memorial was amazing.
Total lack of ENOUGH CARETAKERS!! Primarily NURSES!
Never planned on coming back HERE until Provendence STOPS the CUTBACKS!
A dog bite me at Jan 25th 6pm. And then policemen save me and then send me to this hospital. The doctors and nurses treated on me very quickly and gave me a tetanus shot and pain relief pill . they’re look like my family people. I took off …
Only gave it one star because you can’t have negative stars.
Scary, scary, scary. Inside scoop: 1) Some freaky ER docs, can’t diagnose a …
My only experience with this hospital applies to the emergency room. I had unstoppable bleeding in my throat from a recent tonsillectomy and went as recommended to the nearest ER. Big mistake. First you get stopped by a “security guard” …
Understaffed front desk. Decent attempt to respond to questions. No other comments until more data.
My husband recently had surgery and spent 3 days in ICU before being released on the 4th day. The nurses that attended to him were absolutely fantastic!. Since I stayed in the hospital the entire time he was there, I had first hand …
Very long wait in the emergency room. Doctors and staff were cordial, can’t complain about that. The bill I received, even though I have insurance, is insane. The bill for a CT Scan, blood and urinary test were $14,081. The insurance …
I have had both of my children here as well has a few family members who had open heart surgery here. I love it for those reasons BUT…. Never and I mean never go to the emergencey room there. You will wait for hours and hours if they …
If you ever get dr. Mueller ask to change doctors right away. I went in because I was peeing blood, in pain, vomiting uncontrollably and had a urgency to urinate constantly. Dr mueller checked for a UTI and said my white blood cell count …
I was having a psychosis break due to medicine that I was taking for the first time, there was about 10 nurses staring at me and you could clearly tell they were all talking about me. I felt terrible. They took blood & urine sample because …
My 16 year old son and I were in a m/c accident on 10/01/16. I was severely injured but I am alive and will enjoy a near-full recovery because of Santa Rosa Memorial Hospital. It started with the incredible response time of Sonoma County …
I was brought into the ER via ambulance due to losing consciousness at school and I was seen immediately. They made sure I had everything to make me comfortable and they even gave me my own private room. I was surprised at the lack of wait …
This is the worst hospital I’ve ever been in. Now Providence took over you can’t get a radiology appt without holding for an hour and being disconnected. Go to Sutter if you can. Had back surgery there it was a nightmare.
Memorial hospital healthcare has always been stellar…that is UNTIL all of their new “unitized” changes where doctors were moved into commune-like offices. We can’t get appointments until August, their c ok computers are so messed up we can’t get RX’s filled. Not good.
A few months ago my infant son was rushed here by ambulance because he was throwing up violently. After waiting for 2 hours in the room without anyone checking on my son, a nurse comes in and tries to do an IV. after several misses,he …
I wouldnt go to this hosptal ever again, I went once and I had gout and pneumonia and they told me I had a sprained ankle and bronchitis and sent me home with one ibuprofen. They treated me like a prisoner of war and later come to find out …
Things can go both ways here, good and bad experiences . My experience was, I almost died, Memorial Hospital saved my life, the staff on that floor were very nice-respectful- & helpful. Things are still not great with my hand but that was …
Worst hospital I’ve set foot in. I took my mother in law with a pain level of 10. She had recently gone to a clinic and was prescribed medicine, which she felt didn’t help at all. the nurse at triage that took her blood pressure told her …
THIS IS A LONG, BUT VERY IMPORTANT READ. PLEASE READ ENTIRE REVIEW. YOU’LL BE BETTER OFF FOR IT.
If I could give this hospital 0 stars, I would. Please, take caution if you’re …
I was diagnosed with a blood clot in my leg and was taken to the emergency room to wait to see a Dr. I was there for 15 hours. They kept telling everyone that all the rooms were full but people kept coming out. It seems they took all the …
I would give their ER zero if could post with a zero. I hadn’t been to an ER since I was 39 years old and am 71, because have always called our PCP but it was the start of the New Years Eve weekend, and I didn’t like the Sutter PCP who took …
This hospital was very good. They treated my spouse better than the past three hospitals she went to for mental health problems and they found the right medicine to treat her mental illness.. In my eyes, they saved her life and gave her …
The reason for the five stars is definitely not for the hospital in General but for dr. Ferrari I couldn’t say enough good things about him after my fourth trip there in 3 days I was actually seen by d dr. Ferrari my fourth visit I was in …
What the hell happened to this hospital?? The communication between doctors and nursing staff is inconsistent, communication between doctors and patients is all over the place. Surgery scheduling is apparently based on “textbook” …
A helicopter pad does not a trauma center make.
Worst ER experience. Couldn’t be bothered doctor who did not give standard if care …
My experience with Memorial over the years has always been as an outsider looking in. Visiting friends, comforting them etc… Last week that all changed when my wife was rushed to the ER. Everyone in the ER was caring and helpful. My wife …
I think my family and I would get better health care if we went to see a clown instead of their doctors. The ER staff has been rude and ineffectual. The actual care received has been inept. My mother was discharged several times with …
Incompetent to say the least. My family member is in this hospital after an accident. Understandably with covid concerns I am not allowed to visit. However I was told that I could bring him an overnight bag with items he needs. I drove an …
This was a truly disturbing experience. Family members had to wait in the car, no communication, very rude front desk. My best experience was with the security guard! Shockingly cold and even incorrect information from the receptionist.
Awful and dehumanizing experience… don’t be anxious what so ever because they will take advantage of you!!
I recently gave birth and had to take my baby to memorial for some blood work on Friday because one of his blood tests was abnormal. Long story short they didn’t follow the directions given by our pediatrician for the blood draw so we had …
Shockingly poor care at this hospital (with a few exceptions).
My mother got such horrible bedsores they had to call in an infectious disease …
Very kind and competent staff from the ER doctor and nurses to the doctor and nurses on 4 West. My 88 year old father has pneumonia and dementia. I called from out of state twice a day for updates and felt well informed. …
I coming in for second time in three days. Same issues. WILL WALK OUT IF DR. LAIRD IS THERE! His lin of questioning is more for information on your political views then your care. I walked out w high blood presser meds. Im writing this now …
Big lack of communication betweeen family members and nursing staff/hospitalist. There is NO communication with family members whatsoever from the hospitalist/doctors. Family members are in the dark. Short staffed so quality of care is …
Today I was in an accident on my motorcycle while going to work. As I proceeded west on RailRoad from Petaluma hill just past the tracks a truck pulled out and I had to put the bike in the ditch.. I give full praise to the emergency …
I had to go to ER 2 days ago. I was so surprised at how fast efficient and wonderful everyone was. I was immediately attended to and without any hesitation . I don’t understand all the bad reviews. Dr. T and all his staff to the radiology …
Worst hospital ever! The nurses are terrible and try to make you feel stupid. The specific nurse that I got during intake had no common sense and was blaming me for my medical problem. She has no common sense at all.
I gave birth here a year ago as a Santa Rosa birth center transfer and was treated horribly. I was given anesthesia I did not consent to, denied the gas and air I asked for, kept from contacting my midwife, laughed at and insulted while in …
Santa Rosa Memorial hospital’s patient rooms aren’t ADA Compliant or Wheelchair accessible!! Arguing with nurses about a usable restroom, while being sick and in pain shouldn’t be an issue! The OR and ER are great. High turnover for nurses? …
The staff at this location for the Acute Rehab Center are rude and apathetic and told my hearing impaired friend that they could not spend “so much time on one patient admittance”. No return phone calls from Liaison and the temporary social worker was so rude…if you expect customer service this is not a good place to get it..
My husband David Parker was in your hospital for 6 days. It was miserable for him and for me. The communication skills of everyone there were lacking. The worst thing was they sent him home with a catheter and urine bag was attached to his leg with no instructions on what to do with it.
My mother who is in “end of life” stage of cancer was treated so amazing here. The staff went above and beyond professional care but also showed empathy to us and friends. Listen! This hospital loved my mother like we do. I have nothing but …
Had surgery and high blood pressure nurse changed it by hand to release me, with drain still pouring out blood. Went into ER a week or so later cause of choking. I sat in ER for 5 hrs not seen, cause people symptoms where worse then mines, even if its a complication from my surgery.
If I could give zero stars, I would, as this is by far the worst hospital experience I’ve ever had in my life. I survived a head-on collision, and was ambulanced here with really bad neck and leg pain. After the ambulance arrived, I was …
My husband went in for a 2nd time in 1
week. He was treated very poorly. Dr Ferrari gave him 30 seconds of his time twice during the night tonight. …
I have worked in hospitals as an RN for many years and I was astonished at how poor the nursing care was for my brother, who was there for several weeks in late 2021. The nursing staff took no initiative to get my brother out of bed on the …
Don’t even want to give you that one star. Bad for an appointment cuz it will be late. Think of 2 hours of waiting just for an MRI when you have an appointment. No administrators in the hospital. You got a complaint you got a problem oh well there it’s going to roll up Hill backwards. And I didn’t get my MRI.
Scheduled for a full hip replacement on 7/21. After easy registration I was in the care of Flor, Nanette & Leo who were efficient and calm. Met my anesthesiologist Dr Watson & surgeon Dr Smith beforehand who were reassuring. All staff We’te pleasant, helpful. Food was very good, great experience!!
Don’t go here! They have an alterior motive and it isn’t to make sure your healthy. Quite the opposite and this is FACT! Saw Ferrari, clearly he can’t be trusted. Respect is earned not given and I have been disrespected by him both times …
I visited the ER, got blood testing done and there were alarming levels on multiple parts of the testing. Not to mention that they did not take my vitals before taking my blood and I passed out due to how sick I was. The ER doctor came in …
Horrible service . I was taken to this hospital today with a severe chest pain with high blood pressure. After X-ray and EKG, the first CNA was not able to draw the blood after several pokes and told me to wait for another person who I …
Memorial is a large local hospital with excellent emergency and trauma care. With covid concerns, staff does not currently allow visitors to see hospitalized patients but nurses and social workers take the time to frequently contact family members by phone and even text.
Worst place ever will not be taking my wife to this place again it’s like they are rushing just to get you out of there they should have started my wife with antibiotics right away while she was there from a bladder infection she is …
My Mother was in the Telemetry unit and, as her DPOA for healthcare, it would have been nice if they let me know before they moved her to another floor last nite, as they promised.
Unpleasant in so many ways. Doctors and nurses in the waiting room giving patients their discharge instructions for everyone to hear. No privacy and so many HIPPA violations. You are triaged by a nurse who just blanket orders things before ever seeing a doctor.
Very selfish hospital that hides under the banner of Christian setting. After doing 6 years in the Army , I completely BSN and worked 5 months out of state, when it was time to come back to my community in Santa Rosa, I interviewed and the …
The best ER experience I’ve ever had! I showed up in incredible amounts of pain the night of February 7th around 10pm and the front desk staff admitted me with such urgency and care. The nurses on staff (two male nurses cared for me, both …
Hit or miss. My boyfriend had a great experience with his surgery. I had decent experiences with the staff. I rated it low due to lack of privacy in the emergency room and people knowing my vitals due to how crowded it is. And 2 stars was …
Worst emergency room visit ever. I have never left an emergency room in less than two or three hours. SRM released me in like fifteen minutes. The arrogant doctor on duty did not even listen to me. He made assumptions about what was wrong …
I have been here twice. Both times were for my 11 month old daughter. They did a good job at attending her. Yes we waited approximately 2 hours in the emergency room but I am a very patient person. We waited an extra hour or two after they …