(Translated by Google) Thanks to Ms Laura Zavala, loan officer of Space City Credit Union who at all times helped me with My car loan, excellent bilingual service. Thanks for your patience 😊. …
NEVER AGAIN!!!! A bunch of crooks. I’m so disappointed in the people that work there and the lies that were told. PLEASE STICK TO THE REGULAR BANKS it’s not what it seems.
Go to another bank, this one has gone down hill, 1 hr and still waiting for my cash from the atm inside , customer service is not what it used to be 3 years ago
If you want Great rates, good consistent customer service and all of the online services of the big banks then bank here. I wouldn’t bank anywhere else.
I been banking with Space City 4+years and I must say, Bianca and many of the other service officers have truly made banking a BREEZE. This is no typical Bank!
I have been with Space City for the last couple of years and the customer service has went way down. The lack of knowledge from customer service is disappointing. The wait time for help from customer service is even worst. Good luck to all the future members but I think I will be taking my business somewhere else.
I had the best service ever!!! Lyana Borrero really helped us out and made sure we had everything that we needed!! Really recommend going Space City Credit Union! 🙂
Have had me on hold for more than 45 minutes and then hung up on me, I have a car loan and a savings account with them. Maybe I should refinance and bank elsewhere.
If you have the opportunity to become a member take it. Everyone is super nice and do a great job at explaining everything. Shout out to Manuel for helping me with setting everything up. Thanks I appreciate your help!!
I entered the Save to Win special savings account with Jorge Amaya and it could not have been easier. I’m saving money and have entered the contest with a chance to win money, monthly and quarterly. I’m going to save $250 every month for 10 chances to win. Thanks Space City for being so awesome.
I have been a member here for 15 years, However, after time all things fade. This was a great institution but now a days they are nickle and diming us to death due to greed. you should focus on what made you a great institution and go back …
Highly recommend!,
Great customer service!, and very low interest rates !!..
Gerry helped me tremendously by helping me choose the best car and sending me to …
The benefit of using this credit union is the personal attention you receive. If you are tired of being treated like a number this is the place to turn to. They care about their members and have every banking need covered. I just signed …
Definitely not happy with the customer service. I feel like I wasted my vacation at dealerships because they drug their feet. Also, they say they would call back, but they never do. I tried to get a motorcycle financed for about 6 days and, …
Space City CU has excellent customer service. I just recently financed a second car with them and utilized their Dealer Select Program – I have to say that it was the least stressful car-buying experience by far.
I cannot sign into their website for some reason… no security code comes to my email, password no longer works for some WEIRD REASON (probably something they have done) …
I’ve was formerly a Houston Musicians Fed CU, which started when I was 18. Recently was grandfathered into Space City. Change has worked out very well. They take good care of me & I appreciate the courteousness & “can do” spirit. I’m now 55 yrs old! Thanks Cindy Bock!
I normally don’t like to write negative reviews, but positive ones, However I was left disappointed and frustrated of how SCCU works. I was turned down because they couldn’t find my REAL address in the system and they dont accept my REAL, …
Hello, I had an appointment with Lyana Torres today, I had to wait for a while but it was worth the wait. She was very professional in dealing with my business and made me feel very comfortable . Thanks Space City for having people as such.
My advice to new members who are opening new accounts or in general for anything. Go to Lyana she gots your back, she went the extra mile, Got to the point, and she explain everything detail by detail the process was easy. I left with a good impression specially with the App I love it!!! . I’m sticking with them 🙂
Our account with another credit union was merged into Space City without notice. They began charging account maintenance fees that our previous credit union did not, and then sent us the first statement (our only communication from them at …
This is my third time using SCCU for a car loan, and they have been very helpful and timely each time! I highly recommend using them for your banking needs!
This is by far one of the best experiences I’ve ever had going into a business in general, Eddie the Loan Officer and Lyana the Teller were able to give me solid answers to all my questions. Lyana especially just went far beyond what …
Good morning, I came in today 03/03 and meet Ms. Torres. I had a few problems and not only she took care of me, she added extra features to the Banking Experience. I’m a Supervisor in the customer service business and this is what we look …
I’ve been a member for over 20 years and have received top notch customer service, they make it easy to make members comfortable and confident to apply for any type of loan.
Space City is a great place to bank at. Every time i call for help i am always greeted with competant employees and today it was Leanna who helped me as always with patience.They have so many others to name a few gerry,aldo ,jose,paula and others i do not know by name. Thank you Leanna.
I want to thank Amy Gutierrez for helping me set up my zelle account she was friendly professional and very helpful I recommend Space City credit union
We are so pleased with Space City Credit Union been a member for 21yrs and they always gave us the ultimate banking services and loan officer Eddie Soto was excellent processing the loan for our house. I recommend to bank with Space city cu.
I cannot say enough positive comments about SCCU. They have helped me through a car purchase, a return to school, and a move. Their customer service has been top notch through every process and even when I had an issue, I was taken care of through it. Thank you Space City!
Giving a 5 star rating only because of Paula Newkirk. Applied for an auto loan (probably 3rd or 4th loan in 10 years). Called and spoke with loan person and got lots of excuses of why he didn’t work on getting loan done. Made several …
Space City always goes above and beyond to help me. Always the best customer service and honesty is a big factor. I really like that this is no pop up bank that is here one day and gone the next.
I have received three instrument loans from Space City Credit Union (formerly Houston Musician’s Credit Union) and I can’t speak highly enough about the generosity and professionalism of Gerry Ocampo, who worked with me and my father. …
I have banked with Space City Cu since 2012 and I absolutely love it! I have a car loan, credit cards and even personal loans with them and they really helped get my husband and my credit together. I can’t thank them enough for the …
My Auto Loan Experience with Gerardo Ocampo at Spacecity Credit Union was incredibly magnificent. I called and informed him of what my daughters and I desired in a vehicle and within minutes he provided a list and was very knowledgeable in …
Went in to open a new account. I was greeted with friendly welcoming greeting. Jasmine was the banker that worked with me and she delivered great customer service. Happy to have joined space city credit union.
Best customers service by far! I’ve been a member for a few years now, purchased several vehicles thru them,always gets better everytime. I want to thank Bianca Loza for helping me out on my recent vehicle purchase loan, you are amazing! …
Greatly appreciate SCCU team, also want to thank Loan Officers Laura & Eddie, for making the process quick, easy and answered all our questions.This is the reason I continue to choose SCCU!
Space City C U has provided some of the best customer service I have ever experienced at a bank. The bank representatives are all very knowledgeable about their products and service. I’m so glad to have joined. Michael K. is awesome!
Great customer service. I love that they hire amazing people all the time. The best of the best are Nicole. Gery. The most caring loan officers/tellers of them all. Great souls. Great customer service. Thank you for hiring amazing staff. …
Lyana!!! She is amazing!! Very helpful! Extremely patient!!! Exactly the definition of what Customer Service is supposed to be! Who ever hired her needs to hire more like herself! She gets 5 stars from me!
My fiancé applied for a loan on March 2nd, it is now March 14th and still no answer with a decision regarding the application. The guy handling the application is working on it, or left early for the day or had a family emergency! I get it …
Mann i just love space city credit union! They helping me in so many ways! Help build my credit! You didn’t just help change my life but help build my future! Now I’m eligible to buy a house! Thank you for your wonderful service great attitude and keeping it professional. 5+ star
I really want to send a shout out to Laura Zavala @ Space City. I needed a loan to fix my vehicle and she went above and beyond to offer me some options. I’ve banked with almost every bank you can think of and Space City Credit tops them …
Space City Credit Union provides excellent service and is always there to help. The staff is very professional and super friendly. Special thanks to Eddie for his professional advice in helping me achieve my needs. I would highly recommend to family and friends.
I recently purchased a vehicle out of state and Space City went above and beyond to ensure that I was protected as customer and consumer. Gerry did an amazing job of negotiating my contract with the salesman I worked with and secured a …
I thought I finally got Scammed over the holiday. Connected with AMY in Members Services and within a matter of minutes she helped me regain my piece of mind. Thanks again for the support.
10/10 Service I recommend Space City to all my family and friends. Example of amazing customer service is Mr. Eddie Soto he always goes above and beyond, he really sets the standard super high. I can always count on him to help me out with any transactions he is an amazing member of the Space City team!- JG
Amy from member services is absolutely amazing!! She was incredibly helpful and patient. A few times in the past I’ve called member services and they didn’t really help in the way I expected, very rushed and quick to hang up with me. …
Could care less when people have major medical issues and lie to you about your accounts . Paying off my car and loan closing my acounts and will never recommend them again to anyone.
Not to happy with their phone system ! I had to drive to the branch to get members services to help me, however being there was well worth it
Amy Gutierrez was super nice and knowledgeable …
Lowest interest rate I could get and great people. I was recently helped by Laura Zavala with the purchase of our new to us SUV. She was very attentive, informative, helpful and professional. She kept me in the loop throughout the entire …
I have been a member of Space City Credit Union for 20+ years. I have always had exceptional service. Just wanted to share a recent experience with Manuel Quintanilla Sr. Member Service Rep. He resolved a debit card issue that I was …
Today, was my lucky day I opened a Savings account at SCCU I felt right at home such a relaxed atmosphere. Tiffany Burks was a charm explained all my options in detail and offered great advice about Banking in general.
Visited the location and waited over 20 minutes to be assisted to obtain a new debit card, note my name was asked (3) times to sign me in with no other customers in the lobby. I left after 30 minutes, a bit ridiculous!
I’m so grateful for the Clute Branch they are all so nice, special thanks to Michelle & Tamekia for always being so helpful with my loans! BEST CREDIT UNION IS SPACE CITY!
Been with this credit union since I bought my first car possibly 20 years and everyone always makes it easy to get a loan the process is always Smooth great staff here
Just got a new set of wheels as they say… got my car loan from Space City. They were wonderful it took me about 3 months to find something but they held my app. until I found what I what I wanted. It was painless!
Space City Credit Union made me feel right at home. Mrs. Tiffany in member service is a real class act . It was a privilege just to be in her presence. She is vary respectful and considerate of people and the ultimate professional. Thanks !!!
My experience with the merger has been absolutely horrible! It takes hours to speak to a representative. Once someone answers the help is limited are not at all. I personally believed the merger was to fast and after being a member of the …
This place is awesome the staff is so friendly I have had the pleasure of dealing with many of the tellers and customer service reps there loan officers and basically every person that I’ve run into has been above and beyond courteous …
Wanted to give kudos to the awesome customer service I received from Lena Aguilar and Melissa Yancy. They were very knowledgeable and very helpful with handling my questions with my account. thank you so much for your hard work and patience with me!!!
Laura in the loan department is absolutely amazing! I have received three loans with Space City (each time Laura assisted with the loans) She has ALWAYS gone above and beyond! I have banked with a few banks and I must say Space City tops …
I recently received help from Andrea S. In the loan department and she was very helpful in helping me finance a vehicle. Andrea kept in contact even after Space City hours which was very helpful since it was my first time financing a …
Space City credit union service is awesome I never had a bad experience with customer service everyone is very polite go above and beyond to help Michelle Aguilar is awesome she has a very nice personality she treated me with so much …
Amy in customer service was a blessing to me. I was trying to get logon in my Credit card account and after several calls she took care of my problem.
Very professional and knowledgeable.
Been doing business with Space City CU for 16 yr. When it was time to get my wife new car I call Laura Zavala. Told her ready to buy a car , she told me to have the Dealership send invoice. I was in and out the dealership in 2 hrs with new …
I recently requested an auto refinance and worked with Laura in the loan department. She was a pleasure to work with. I highly recommend Space City for all your loan needs and especially Laura.
Amy and Lupita are the worst loan officers. Not only I was lied too, I have an email in writing that proves other wise. Amy and Lupita very unprofessional. I called looking for Amy and was told she was at lunch mind you this was 1:30. Was …
Quick results above and beyond! Laura Zavla is understanding and goes the extra mile to help with your situation. Stays in contact with you to let you know how things are going. I definitely recommend Space City CU.
Excellent customers services. All the Staff is friendly and very professional. As a member, I feel like home with my family in every visit. They provide safety, confident and support. Thanks to Laura Zavala for his job.
I moved from JSC federal credit union and I could not regret it more. From opening the account to accessing the account it has been a nightmare. I held off making this review because the staff is nice but the service is a negative 10. …
I have to share a really bad experience. I have been with Space City Credit Union 6 years. So just recently I went to Space City to open up a business account, they totally denied me a business account with no reason – manager could not …
I truly hate the operation of this credit union. My credit union merged with Space City and trying to get assistance over the phone is ridiculous. There are layers of prompts and then it takes another 15 minutes before someone answers. …
I worked with Laura Zavala at Space City Federal Credit Union. She helped me and my son with a vehicle loan. Laura was very helpful throughout the entire process. …
Had bank fraud for the first time and was so stressed out. Everyone at the credit union was helpful and kind and a big thanks to Tiffany Burk at the Harrisburg location for seeing me through the whole process and explaining everything to …
It’s only fair I give space city a big thank you after helping me with an auto loan… Not to mention at great rates too. Everyone was nice and respectful. I’d like to give a special shout-out to Andrea who was the most patient with me. Even …
I have been with space city for a couple of years! I am a member and have my auto loans with them. Laura is so helpful and knowledgeable! She is truly the best at what she does! I totally recommend it. Also, keeping in mind that they are a small/local CU but get the job done!!!
I used to have all my personal and business banking needs with a known bank and never felt welcome. At Space City CU I feel welcomed every single time me and my wife step into the bank. They Always make sure everything looks good in the …
(Translated by Google) I want to know if they serve you in Spanish, I want to refinance my truck… …
(Translated by Google) Thanks to Ms Laura Zavala, loan officer of Space City Credit Union who at all times helped me with My car loan, excellent bilingual service. Thanks for your patience 😊. …
Great service
Awesome place…
Awesome bank.
Best in Houston
Best CU EVER
Keep up the good work!!!
Friendly helpful and considerate employees
Sum it up in one word…….excellence !!
Very helpful, and answered all questions cheerfully. Will ask for him again.
They are very friendly and professional and prompt to take of your needs
Awful Credit Union, I was denied a membership because I live 20 miles away from the branch.
Good services.
DO NOT WORK HERE!!!
This is not my credit union and they have better hours than my credit unions (2) I am done with the other ones.
Staff was professional and efficient!! I highly recommend this location.
Space City CU is understanding to your needs and help you achieve your financial goals!
Lyana was amazing ..
Great customer service she provided me..
Paris was extremely helpful and answered all necessary questions.
Very helpful, hassle free, friendly and courteous!
Bianca was always of assistance when I needed her help!
Honestly always a pleasure when I go in for any kind of service. Staff is also nice and understanding.
Eddie Soto from loan dept was very open to hear my needs and work with my budget.
NEVER AGAIN!!!! A bunch of crooks. I’m so disappointed in the people that work there and the lies that were told. PLEASE STICK TO THE REGULAR BANKS it’s not what it seems.
lyana was really great help she got everything done for me in a timely manner and was very helpful and kind
This credit union is great. The staff is awesome. I recommend this place to all my friend’s.
Go to another bank, this one has gone down hill, 1 hr and still waiting for my cash from the atm inside , customer service is not what it used to be 3 years ago
Friendly staff and always helpful
Ms.Jasmine very friendly made me feel very comfortable. Always stayed professional I give thumbs up the service and experience I had
Highly recommend Laura Zavala, great customer service, very kind and patient !!
Great customer service! The atmosphere is always welcoming! The fact that their products and services are very competitive is also an added bonus.
I Definitely recommend SCCU for all banking and financial needs. Bianca Loza was beyond helpful and had amazing service.
If you want Great rates, good consistent customer service and all of the online services of the big banks then bank here. I wouldn’t bank anywhere else.
Customer service is always excellent and goes beyond my expectations every time. BIG shout out and thanks to Carla for her professionalism.
I been banking with Space City 4+years and I must say, Bianca and many of the other service officers have truly made banking a BREEZE. This is no typical Bank!
Nicole was great, she got me my loan for my vehicle with awesome costumer service, fast and easy. Thank again this bank is the best.
Great bank loved banking here. Possibly will return later on. Lyana was one of the best member services
I have been with Space City for the last couple of years and the customer service has went way down. The lack of knowledge from customer service is disappointing. The wait time for help from customer service is even worst. Good luck to all the future members but I think I will be taking my business somewhere else.
Giving a 5 start to Laura Zavala she has great customer service and was a great help. Will 100% recommend
I had the best service ever!!! Lyana Borrero really helped us out and made sure we had everything that we needed!! Really recommend going Space City Credit Union! 🙂
Drive thru, atm, lobby, exceptional staff.
Have had me on hold for more than 45 minutes and then hung up on me, I have a car loan and a savings account with them. Maybe I should refinance and bank elsewhere.
If you have the opportunity to become a member take it. Everyone is super nice and do a great job at explaining everything. Shout out to Manuel for helping me with setting everything up. Thanks I appreciate your help!!
I entered the Save to Win special savings account with Jorge Amaya and it could not have been easier. I’m saving money and have entered the contest with a chance to win money, monthly and quarterly. I’m going to save $250 every month for 10 chances to win. Thanks Space City for being so awesome.
I have been a member here for 15 years, However, after time all things fade. This was a great institution but now a days they are nickle and diming us to death due to greed. you should focus on what made you a great institution and go back …
Highly recommend!,
Great customer service!, and very low interest rates !!..
Gerry helped me tremendously by helping me choose the best car and sending me to …
Approval Process = Hispanic or speak Spanish = Approved | African American = denied with 680 credit score OR given unfavorable terms …
The benefit of using this credit union is the personal attention you receive. If you are tired of being treated like a number this is the place to turn to. They care about their members and have every banking need covered. I just signed …
Definitely not happy with the customer service. I feel like I wasted my vacation at dealerships because they drug their feet. Also, they say they would call back, but they never do. I tried to get a motorcycle financed for about 6 days and, …
Space City CU has excellent customer service. I just recently financed a second car with them and utilized their Dealer Select Program – I have to say that it was the least stressful car-buying experience by far.
I cannot sign into their website for some reason… no security code comes to my email, password no longer works for some WEIRD REASON (probably something they have done) …
I’ve was formerly a Houston Musicians Fed CU, which started when I was 18. Recently was grandfathered into Space City. Change has worked out very well. They take good care of me & I appreciate the courteousness & “can do” spirit. I’m now 55 yrs old! Thanks Cindy Bock!
The whole process was seamless. Loan approved and funded in just a few days. Love my Space City Credit union!!
I normally don’t like to write negative reviews, but positive ones, However I was left disappointed and frustrated of how SCCU works. I was turned down because they couldn’t find my REAL address in the system and they dont accept my REAL, …
Hello, I had an appointment with Lyana Torres today, I had to wait for a while but it was worth the wait. She was very professional in dealing with my business and made me feel very comfortable . Thanks Space City for having people as such.
My advice to new members who are opening new accounts or in general for anything. Go to Lyana she gots your back, she went the extra mile, Got to the point, and she explain everything detail by detail the process was easy. I left with a good impression specially with the App I love it!!! . I’m sticking with them 🙂
Good local credit union. Long wait times and hard to get ahold of someone for anything.
Our account with another credit union was merged into Space City without notice. They began charging account maintenance fees that our previous credit union did not, and then sent us the first statement (our only communication from them at …
Mr Ontarius and Mr Broderick and Staff
Are awesome!!!! …
This is my third time using SCCU for a car loan, and they have been very helpful and timely each time! I highly recommend using them for your banking needs!
This is by far one of the best experiences I’ve ever had going into a business in general, Eddie the Loan Officer and Lyana the Teller were able to give me solid answers to all my questions. Lyana especially just went far beyond what …
Good morning, I came in today 03/03 and meet Ms. Torres. I had a few problems and not only she took care of me, she added extra features to the Banking Experience. I’m a Supervisor in the customer service business and this is what we look …
I’ve been a member for over 20 years and have received top notch customer service, they make it easy to make members comfortable and confident to apply for any type of loan.
Been with the credit union for about 9 years and they always came up with a way for me too get what we’ve wanted
Space City is a great place to bank at. Every time i call for help i am always greeted with competant employees and today it was Leanna who helped me as always with patience.They have so many others to name a few gerry,aldo ,jose,paula and others i do not know by name. Thank you Leanna.
I want to thank Amy Gutierrez for helping me set up my zelle account she was friendly professional and very helpful I recommend Space City credit union
We are so pleased with Space City Credit Union been a member for 21yrs and they always gave us the ultimate banking services and loan officer Eddie Soto was excellent processing the loan for our house. I recommend to bank with Space city cu.
I financed my vehicle with Space city. Very professional staff. Very friendly, Laura Zavala help me through the whole process. Thank you Laura.
I cannot say enough positive comments about SCCU. They have helped me through a car purchase, a return to school, and a move. Their customer service has been top notch through every process and even when I had an issue, I was taken care of through it. Thank you Space City!
Giving a 5 star rating only because of Paula Newkirk. Applied for an auto loan (probably 3rd or 4th loan in 10 years). Called and spoke with loan person and got lots of excuses of why he didn’t work on getting loan done. Made several …
I’m very excited about being a new member! Lydia L helped me every step of the way with opening my new account. Looking forward to new beginnings.
Space City always goes above and beyond to help me. Always the best customer service and honesty is a big factor. I really like that this is no pop up bank that is here one day and gone the next.
I have received three instrument loans from Space City Credit Union (formerly Houston Musician’s Credit Union) and I can’t speak highly enough about the generosity and professionalism of Gerry Ocampo, who worked with me and my father. …
I have banked with Space City Cu since 2012 and I absolutely love it! I have a car loan, credit cards and even personal loans with them and they really helped get my husband and my credit together. I can’t thank them enough for the …
The waits here are endless with several associates walking around not assisting nor acknowledging anyone. Customers service here is a 0.
My Auto Loan Experience with Gerardo Ocampo at Spacecity Credit Union was incredibly magnificent. I called and informed him of what my daughters and I desired in a vehicle and within minutes he provided a list and was very knowledgeable in …
Went in to open a new account. I was greeted with friendly welcoming greeting. Jasmine was the banker that worked with me and she delivered great customer service. Happy to have joined space city credit union.
Best customers service by far! I’ve been a member for a few years now, purchased several vehicles thru them,always gets better everytime. I want to thank Bianca Loza for helping me out on my recent vehicle purchase loan, you are amazing! …
Greatly appreciate SCCU team, also want to thank Loan Officers Laura & Eddie, for making the process quick, easy and answered all our questions.This is the reason I continue to choose SCCU!
Space City C U has provided some of the best customer service I have ever experienced at a bank. The bank representatives are all very knowledgeable about their products and service. I’m so glad to have joined. Michael K. is awesome!
Great customer service. I love that they hire amazing people all the time. The best of the best are Nicole. Gery. The most caring loan officers/tellers of them all. Great souls. Great customer service. Thank you for hiring amazing staff. …
I love this CU.
Of course, I’m young (relatively) and I don’t have experience with other Credit …
Lyana!!! She is amazing!! Very helpful! Extremely patient!!! Exactly the definition of what Customer Service is supposed to be! Who ever hired her needs to hire more like herself! She gets 5 stars from me!
Horrible! I closed my account after 25 yrs.Tge merger was the worst thing they could’ve done. I’ll never go back.
My fiancé applied for a loan on March 2nd, it is now March 14th and still no answer with a decision regarding the application. The guy handling the application is working on it, or left early for the day or had a family emergency! I get it …
Always very helpful and they are all so sweet, can not complain they all do a well job
Mann i just love space city credit union! They helping me in so many ways! Help build my credit! You didn’t just help change my life but help build my future! Now I’m eligible to buy a house! Thank you for your wonderful service great attitude and keeping it professional. 5+ star
Thank you, Laura Zavala, for your professional assistance with our auto loan! You made it easy! You go above and beyond for your customers!
Thank you to Jorge and Karla for helping me expedite a wire transfer this morning! Their professionalism and willingness to help were outstanding! …
I really want to send a shout out to Laura Zavala @ Space City. I needed a loan to fix my vehicle and she went above and beyond to offer me some options. I’ve banked with almost every bank you can think of and Space City Credit tops them …
Space City Credit Union provides excellent service and is always there to help. The staff is very professional and super friendly. Special thanks to Eddie for his professional advice in helping me achieve my needs. I would highly recommend to family and friends.
I recently purchased a vehicle out of state and Space City went above and beyond to ensure that I was protected as customer and consumer. Gerry did an amazing job of negotiating my contract with the salesman I worked with and secured a …
I thought I finally got Scammed over the holiday. Connected with AMY in Members Services and within a matter of minutes she helped me regain my piece of mind. Thanks again for the support.
10/10 Service I recommend Space City to all my family and friends. Example of amazing customer service is Mr. Eddie Soto he always goes above and beyond, he really sets the standard super high. I can always count on him to help me out with any transactions he is an amazing member of the Space City team!- JG
I’ve been with SCCU for over seventeen years, and their costumer service have always been very professional and friendly.
Amy from member services is absolutely amazing!! She was incredibly helpful and patient. A few times in the past I’ve called member services and they didn’t really help in the way I expected, very rushed and quick to hang up with me. …
Could care less when people have major medical issues and lie to you about your accounts . Paying off my car and loan closing my acounts and will never recommend them again to anyone.
Not to happy with their phone system ! I had to drive to the branch to get members services to help me, however being there was well worth it
Amy Gutierrez was super nice and knowledgeable …
Lowest interest rate I could get and great people. I was recently helped by Laura Zavala with the purchase of our new to us SUV. She was very attentive, informative, helpful and professional. She kept me in the loop throughout the entire …
I have been a member of Space City Credit Union for 20+ years. I have always had exceptional service. Just wanted to share a recent experience with Manuel Quintanilla Sr. Member Service Rep. He resolved a debit card issue that I was …
Today, was my lucky day I opened a Savings account at SCCU I felt right at home such a relaxed atmosphere. Tiffany Burks was a charm explained all my options in detail and offered great advice about Banking in general.
Visited the location and waited over 20 minutes to be assisted to obtain a new debit card, note my name was asked (3) times to sign me in with no other customers in the lobby. I left after 30 minutes, a bit ridiculous!
I’m so grateful for the Clute Branch they are all so nice, special thanks to Michelle & Tamekia for always being so helpful with my loans! BEST CREDIT UNION IS SPACE CITY!
Been with this credit union since I bought my first car possibly 20 years and everyone always makes it easy to get a loan the process is always Smooth great staff here
Just got a new set of wheels as they say… got my car loan from Space City. They were wonderful it took me about 3 months to find something but they held my app. until I found what I what I wanted. It was painless!
Space City Credit Union made me feel right at home. Mrs. Tiffany in member service is a real class act . It was a privilege just to be in her presence. She is vary respectful and considerate of people and the ultimate professional. Thanks !!!
My experience with the merger has been absolutely horrible! It takes hours to speak to a representative. Once someone answers the help is limited are not at all. I personally believed the merger was to fast and after being a member of the …
This place is awesome the staff is so friendly I have had the pleasure of dealing with many of the tellers and customer service reps there loan officers and basically every person that I’ve run into has been above and beyond courteous …
Wanted to give kudos to the awesome customer service I received from Lena Aguilar and Melissa Yancy. They were very knowledgeable and very helpful with handling my questions with my account. thank you so much for your hard work and patience with me!!!
Laura in the loan department is absolutely amazing! I have received three loans with Space City (each time Laura assisted with the loans) She has ALWAYS gone above and beyond! I have banked with a few banks and I must say Space City tops …
I recently received help from Andrea S. In the loan department and she was very helpful in helping me finance a vehicle. Andrea kept in contact even after Space City hours which was very helpful since it was my first time financing a …
Space City credit union service is awesome I never had a bad experience with customer service everyone is very polite go above and beyond to help Michelle Aguilar is awesome she has a very nice personality she treated me with so much …
Amy in customer service was a blessing to me. I was trying to get logon in my Credit card account and after several calls she took care of my problem.
Very professional and knowledgeable.
Been doing business with Space City CU for 16 yr. When it was time to get my wife new car I call Laura Zavala. Told her ready to buy a car , she told me to have the Dealership send invoice. I was in and out the dealership in 2 hrs with new …
I recently requested an auto refinance and worked with Laura in the loan department. She was a pleasure to work with. I highly recommend Space City for all your loan needs and especially Laura.
Amy and Lupita are the worst loan officers. Not only I was lied too, I have an email in writing that proves other wise. Amy and Lupita very unprofessional. I called looking for Amy and was told she was at lunch mind you this was 1:30. Was …
Definitely ask for Laura Zavala for your Loan needs. She was a tremendous help in my auto loan process and very kind. Great Customer Care
Quick results above and beyond! Laura Zavla is understanding and goes the extra mile to help with your situation. Stays in contact with you to let you know how things are going. I definitely recommend Space City CU.
Excellent customers services. All the Staff is friendly and very professional. As a member, I feel like home with my family in every visit. They provide safety, confident and support. Thanks to Laura Zavala for his job.
I moved from JSC federal credit union and I could not regret it more. From opening the account to accessing the account it has been a nightmare. I held off making this review because the staff is nice but the service is a negative 10. …
I have to share a really bad experience. I have been with Space City Credit Union 6 years. So just recently I went to Space City to open up a business account, they totally denied me a business account with no reason – manager could not …
I truly hate the operation of this credit union. My credit union merged with Space City and trying to get assistance over the phone is ridiculous. There are layers of prompts and then it takes another 15 minutes before someone answers. …
Absolutely the BEST!
We are very pleased with the attention to detail and service we received. Laura …
I worked with Laura Zavala at Space City Federal Credit Union. She helped me and my son with a vehicle loan. Laura was very helpful throughout the entire process. …
Had bank fraud for the first time and was so stressed out. Everyone at the credit union was helpful and kind and a big thanks to Tiffany Burk at the Harrisburg location for seeing me through the whole process and explaining everything to …
It’s only fair I give space city a big thank you after helping me with an auto loan… Not to mention at great rates too. Everyone was nice and respectful. I’d like to give a special shout-out to Andrea who was the most patient with me. Even …
I have been with space city for a couple of years! I am a member and have my auto loans with them. Laura is so helpful and knowledgeable! She is truly the best at what she does! I totally recommend it. Also, keeping in mind that they are a small/local CU but get the job done!!!
I used to have all my personal and business banking needs with a known bank and never felt welcome. At Space City CU I feel welcomed every single time me and my wife step into the bank. They Always make sure everything looks good in the …